# Page 7 | JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is JobBOSS² the right Job Shop solution for you? Explore 865 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219273/JobBOSS/reviews

---

JobBOSS²

4.2 (865)

[View alternatives](https://www.capterra.com/p/219273/JobBOSS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 15th, 2026

# Page 7 - Reviews of JobBOSS²

## Showing most helpful reviews

Showing 151-175 of 865 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IF

Ian F.  
Director of Operations  
Machinery  
Used the software for: 2+ years

### "Serious Bang for your Buck"

February 14, 2019

5.0

Top Notch. The support is really terrific. It was super smooth in the set up (I mean it was real work to switch, but it was smooth) and even today the tech support is really terrific.

Pros

Its the right scale and fit for my company. There's more than enough functionality, without everything being layered and burdened with too many features, options, process. It fits. It works. Its sophisticated enough for a power users, but easy enough for non technical people to get up and running quickly and smoothly.

Cons

Honestly, most of the things I didn't like are gone. That's the advantage of web based software. I point out an issue, its gone in week. I complain about a function, it gets fixed. I'm not waiting on a fix next year in a product release that I have to buy, and I'm not stuck with clunky software that never improves. Web based is the way to go.

Review Source

MS

Mike S.  
Tooling Manager  
Machinery  
Used the software for: 2+ years

### "How did I do it before E2?"

July 25, 2019

5.0

E2 has been superb at streamlining our quoting process. I've been using E2 for 14 years and don't know how I did it before E2!

Pros

E2 software makes it so easy and quick to review data on jobs. i know in an instant if there is a problem with WIP. It keeps the organization on track and has helped in the ISO and IATF audits.

Cons

It would be nice to have the ability to open a Purchase Order and Receiver at the same time.

Alternatives considered

[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

Reason for choosing JobBOSS²

Functionality, ease of use and price.

Review Source

KR

Kelly R.  
Office Manager  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "E2 Helps Our Shop Stay Organized"

September 3, 2019

5.0

We use E2 for quoting every job request we receive. Once we enter the routing for a part we can use it every time that part is ordered. We also successfully use it for purchasing. It is a great shop management tool.

Pros

E2 helps us keep track of every quote, order and purchase we have. It is very easy to search for parts, customers and vendors. The reporting capabilities are also very helpful. The interface between E2 and Quickbooks is seamless and super helpful. We have also enjoyed the fantastic customer support we have received over the past many years.

Cons

At this point there is nothing that we like least.

Review Source

GN

Grant N.  
Office Manager  
Machinery  
Used the software for: 2+ years

### "EXCELLENT SOFTWARE"

February 25, 2020

5.0

We are solving our issues with our quoting with E2. Before we did all of our quoting on paper and we are starting to use the routing and estimation now to help find the costs of our products.

Pros

This software has helped us tremendously in our manufacturing business. Whether its quoting or purchasing this system helps us stay organized. This system has helped us be competitive in the industry. This software helps things run smoothly in our job shot.

Cons

There really isn't anything that we do not like about this system. It can be tough searching for a part number because its very sensitive when it comes to spaces or hyphens etc. But its a really great system.

Review Source

SR

Sandy R.  
Office Manager  
Oil & Energy  
Used the software for: 2+ years

### "Perfect ERP System"

September 3, 2019

4.0

With E2 we are able to integrate all aspects of the manufacturing process. We are able to see the progress of a job in regards to hours, cost, scheduling, and OTD.

Pros

This software is perfect for our manufacturing facility. The ease of use and customer support is fantastic. Anytime we need help, the folks at Shoptech are eager to assist and resolve any issue in a professional and timely manner.

Cons

In certain cases the software is not very flexible. There are times you need to update an order or PO and find that since other steps have been taken, you are not able to make the corrections or updates you need to make.

Reason for choosing JobBOSS²

I was not here...I don't know

Review Source

TT

Tara T.  
Administration  
Mining & Metals  
Used the software for: 2+ years

### "Amazed at all the capabilities of the software Love the web based version!!!"

January 3, 2018

5.0

I love this software. The moment I was introduced to the software I was hooked. It can be overwhelming when you first try to implement it and get into using it everyday but the support staff are amazing. I have worked with both the E2 shop server based software and the new web based version and the web based is so easy to implement, and the fact that it is self maintained, helps for everyone who doesn't have a full time IT person and feels like they are technically challenged. Also it does not matter what size your shop is, if you want true accurate job costing, this is for you.

Pros

The ease of use and the mobility of the web version is amazing that you can have access any time, any where. Being able to use smart phones and tablets for data collection puts a terminal in every persons hand. No more taking time to go to a terminal to log in and out. Which was our number one complaint from employees when we first started using E2

Review Source

Jake C.  
Manager  
Consumer Services  
Used the software for: 6-12 months

### "Good idea, but poor follow through"

September 15, 2017

2.0

It's filling the need for quoting and job tracking, but only because it cost so much to purchase that we are unable to change at this time.

Pros

Allows you to track jobs from quoting to invoicing. You can add pictures and descriptions of the items to be built and track the quality of the item including the employee doing the work.

Cons

Doesn't integrate with all programs as promised; not able to edit wording on some documents that the program produces; not able to add a logo and address with ease; support gives you the run around IF you can reach someone when you call.

Review Source

JS

Joe S.  
Vice President  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Qualitask - Job Shop Review"

August 3, 2020

4.0

Pros

\-Software is fairly easy to use. -Modules help keep track of customer orders and any related processes for each order. -Can be used on any computer with web access. -Job travelers make it clear for the Production Team.

Cons

\-Would be nice to have a built-in follow-up reminder to add to Outlook Calendar for Purchase Orders -The flexibility to customize is not as easy -Some of the reports and forms are overloaded with information, and to customize requires payment. There should be some basic customization included for reports/forms based on the information that E2 has gathered from all of its customers.

Review Source

John H.  
General manager  
Machinery  
Used the software for: 2+ years

### "great software"

April 10, 2019

5.0

better scheduling

Pros

ease of use

Cons

cost of maintenance

Review Source

DL

Dave L.  
General Manager  
Public Safety  
Used the software for: 2+ years

### "E2 Review"

September 10, 2019

5.0

It did what we needed it to do. Monitor Inventory, Produce Quotes , Acknowledgements, Invoicing. Keep a History. It has been an improvement over using spreadsheets like we were doing.

Pros

It did what we needed it to do. Monitor Inventory, Produce Quotes , Acknowledgements, Invoicing. Keep a History.

Cons

Need a basic scheduling of orders interface without buying another package.

Alternatives considered

[DELMIAWorks](https://www.capterra.com/p/103908/IQMS-ERP-Software/)

Reason for choosing JobBOSS²

It was able to do what we need it to do and Job Shop did not.

Review Source

SB

Selena B.  
Accountant  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Jobboss Experience"

August 16, 2017

3.0

These are just wish list items, but would be valuable time savers. Overall, I like the system.

Pros

I find JobBoss to be a valuable tool for my daily task. It is easy to use. The customer support is always very helpful. The export function is also a big plus for my reporting needs.

Cons

I wish there was a way to import information. It would be a valuable if spreadsheet data could be imported to generate Journal entries rather than typing. The journal models are great but for data that changes month to month it doesn't really help. It would also be useful if you could add a description to each JE line. It would save research time later. It would also be nice if there were a field to add comments or notes to the A/R and A/P aging reports. Adding information on collection calls or issues with payments etc...

Review Source

EW

Ed W.  
General Manager  
Consumer Goods  
Used the software for: 2+ years

### "E2 Software User Evaluation"

August 16, 2016

4.0

I have been using this software for the past six years in a small, make-to-order machine shop. I use it for everything from the estimating process through invoicing and financial performance reporting. In general, it serves me very well. We do not have sufficient bandwidth to use it to it's full potential, but hope to grow to the level where we can. Shoptech also does a good job of support, which is key with any business control system.

Pros

Relative ease of use. I like how the modules work together as you create estimates, add them to quotes, and ultimately, convert the quotes to orders. If you spend your time doing a thorough job on the estimate, the rest of the process flows easily from there.

Cons

Some of the canned reports and screens aren't well laid out. Lack of multiple routing capability for an item. No part where-used, which is important when you are using multi-level bills.

Review Source

KT

Karla T.  
EVP  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "You Can't Monitor What You Can't Measure"

February 24, 2017

4.0

We have had JobBOSS for over 12 years. It was a definite upgrade from our previous custom system. We are a small electronics contract manufacturer, so we have to keep tabs on thousands of line items of inventory and multiple jobs for over 100 clients. There used to be a time where we did this using index cards, but we have come a long way. We didn't get all components of the system, but we have gradually added pieces, like most recently, we added Data Collection which we are still getting used to. Our goal is to have the ability to better understand the time spent on each job. We had a consultant come out for one day to train us one-on-one and it was just what we needed to understand how the system works. Videos can only make one so comfortable.

Pros

Easy to use Easy to navigate Flexibility

Cons

Cannot open multiple windows to compare data A lot of different pieces to add, can get expensive Must pay for service package, even if you don't want it.

Review Source

IC

Inge C.  
Office Administrator  
Automotive  
Used the software for: 2+ years

### "E2 Shop System review"

March 11, 2019

4.0

Our overall experience has been very positive, we still need to explore the software more to utilize all features.

Pros

The software is user friendly, I like that when you create a customer or vendor quote, the quote number can be used to create the sales order or purchase order. From the sales order number you create the packing list, and from that number the invoice. This way you do not have to re-type the information every time you create new paperwork. There is a nice flow to the program

Cons

I do not have any negative comments regarding this software, so far it has been working positive for our company

Review Source

FG

Frank G.  
CEO  
Aviation & Aerospace  
Used the software for: 1-2 years

### "E2 Review "

May 21, 2019

4.0

Our overall experience with E2 has been very positive. Shoptech has a module that we used to help prepare us for our ISO 9000 and AS9100 certification. We were able to build our QMS documents with the push of a button. Our auditor was impressed with how well our E2 system was integrated with our QMS documents.

Pros

E2 is very easy to use. We like the ability to integrate our quality management system within E2. E2 is very customizable.

Cons

The integration with Quickbooks is still a nebulous to us. But in fairness to E2, we have not do much research into it nor are we accounts!

Alternatives considered

[Cetec ERP](https://www.capterra.com/p/127382/Cetec-ERP/)

Reason for choosing JobBOSS²

Ease of use and QMS integration

Review Source

LB

Lisa B.  
Owner & President  
Construction  
Used the software for: 2+ years

### "Been a user for 15 years"

June 18, 2019

4.0

E2 has great customer service. The response time is quick and they are open for part of the day on Saturday which is excellent.

Pros

Fairly easy to use once you get used to it. I appreciate how easy it is to change permissions for users when needed. Quickview is extremely helpful for quick referencing.

Cons

Scheduling is not an easy module to learn. I would like to be able to see a schedule view of work orders as opposed to line items. I’m sure i can figure something out to get me close to this but i have not had the downtime to actually do this. We may have 100 open orders but over a thousand line items.

Review Source

RP

Rick P.  
President  
Oil & Energy  
Used the software for: 2+ years

### "E2 Shoptech kept us profitable"

May 2, 2019

5.0

As my title stated, the software kept us profitable. Before that, we had been falling behind the competition in our abilities.

Pros

Before we bought the E2 software we were keeping track of our costs manually and we were doing it inconsistently. Now we all know what our updated costs are, which results in more consistent pricing no matter which one of us is completing a quote.

Cons

The first few months were brutal. The software only works well when you have a good database of raw materials and properly-priced items on the books, so it took a while for enough useful information to fill the void.

Review Source

BS

Bernard S.  
President  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Best investment I've made in 25 year of Manufacturing."

February 16, 2017

5.0

I own a small machine shop in Southern California and was using another product for a couple of years back in the early 1990's. I switched to Jobboss in the late 1990's and have never looked back. It is the complete package from quoting to job entry, purchasing, receivables and payables and job tracking. Most of my jobs are repeat orders and it's so easy to copy the information from the past time I ran the job to the new order. It populates the part number, description, revision, price, drawing number, operations and outside services and also the purchase history and material needs for the order. All you need to do is check the revision, price, quantity and enter the delivery date and it was done. Its a time saver when you can see what size, price and quantity of material as well as the vendor and create a purchase order for that from the Job Entry screen.

Pros

Ease of use and savings in time with regards to purchasing and costing jobs.

Cons

No complaints

Review Source

SB

Shirley B.  
Accounting Technician  
Machinery  
Used the software for: 2+ years

### "E2 Software"

April 18, 2019

4.0

Customer Service is excellent. Too bad there is no one to talk to on the week-end of which I've had a problem quite recently. My bad. A re-boot was done on the following Monday. Just don't let Tammy in Accounting leave because then we won't have any one left to help in the Accounting Module

Pros

Ease of use User friendly software Available tutorials

Cons

\- When you notified after you've entered all your information such a vendor invoice and find out your month is posted. That's a major bummer to close, lose the information, go un-post, then come back to re enter the invoice - Advanced Search is not user friendly for certain reports

Review Source

AT

Aaron T.  
Owner/Managing Member  
Airlines/Aviation  
Used the software for: 2+ years

### "TERRIBLE SOFTWARE AND CUSTOMER SERVICE"

July 20, 2020

2.0

It was great after we spent another $19k on everything we needed from a functionality standpoint....customer service leaves several things to be desired

Pros

It ran my shop during a time when we couldn't afford to do much else as far as ERP was concerned.

Cons

TERRIBLY NON-INTUITIVE SYSTEM, features that were advertised are not available because of "functionality trademarks", customer service is not terribly helpful and seems ill-equipped to handle basic questions or offer solutions that are realistic

Reason for choosing JobBOSS²

It was a bit cheaper and looked like what we were looking for based on the sales pitch

Review Source

BJ

Bruce J.  
Estimation, Inside Sales, & Project Management  
Mining & Metals  
Used the software for: Less than 6 months

### "Frustrating Operation!"

December 8, 2016

2.0

After using it for about 18 months now, it still continues to be frustrating. We are supposedly the first shop to use it on a "cloud," and it for whatever reason is not well-suited for such (Perhaps the could itself is a part of the problem - I don't know enough to say one way or the other) But the modules do not function identically. The searches behave differently between different subsections (The way I search in 'Part no.' does not produce the same results in searching in the "Description" tab.) We hired a new estimator. Even after watching the instructional videos and participating in an online class, I still spent a week over his shoulder walking him through the usage of it. The only way to learn the process of it is repetition. Rote memorization of the step by step process is the only way it works.

Pros

Versatility. It has a wide-range of application. Lots of potential if they can streamline and improve it.

Cons

Lack of depth to it's versatility - It seems more for a production shop than a custom fabrication shop. We do jobs from a dollar to millions of dollars... it doesn't fit to any of those templates. It's more for manufacturing/production than custom fabrication. No intuitive operation to the app. It's only the people who've memorized the process who can use it effectively. Completely repetitive memorization until they've learned the process to operate the modules - then there's little differences between modules. What works in one, is a bit different in another. And the layout has no natural flow, for its flow of operation it's confusing for new users...

Review Source

KW

Kim W.  
Controller  
Consumer Goods  
Used the software for: 2+ years

### "E2 Shop System"

May 17, 2019

4.0

Overall, customer service is professional, helpful and as I stated earlier, once you get the system tweaked for your business needs it is Great!

Pros

This system is very good for keeping up with inventory, time on jobs, etc. Great on the production side of the business. Reporting is Great once you get everything tweaked for your business. System is very easy to learn and use.

Cons

E2 is not as good on the Accounting side of things, you have to do manual entries for costing, etc. I would however recommend this system, no system that I have used in the past is good for both sides of things.

Review Source

SB

Shawn B.  
Owner / Machinist  
Machinery  
Used the software for: 1-2 years

### "Not sure what I'd do without E2"

April 24, 2020

5.0

E2 was very helpful in getting me up to speed with the software. The implementation specialist along with online tutorials make for a smooth entry. Also, the support team is great. Anytime I needed help customizing or modifying something, they were on it. I am very happy with the performance and constant improvements to the software. I simply don't know how I would manage without E2 in my shop.

Pros

As a one man machine shop, I would spend an absurd amount of time entering data. When I sat to quote a job id enter all of the data. I'd then re-enter it all to a job list again to a job traveler, then to the packing list and any other documents along the way. Now I enter details once and everything flows simply, every step of the way.

Cons

I cant think of anything I would change at the moment.

Review Source

JD

Jason D.  
owner  
Aviation & Aerospace  
Used the software for: 2+ years

### "Standard Machine shop ERP"

March 31, 2020

4.0

We used E2 for about five years. The last three we integrated with cloud reports llc which made a huge difference however we have outgrown the system and are moving on.

Pros

Easy to use. Has the basics. Can be utilized with cloud reports llc a seperate company that is a must have

Cons

customization and advanced functionality is lacking. We purchased the accounting module and if I had it to do over again I would have used the quick books integration instead. The all in one functionality of using E2 accounting module is tempting however it is limited.

Reason for choosing JobBOSS²

E2 was a good value for the money

Review Source

Don L.  
Vice President  
Design  
Used the software for: 2+ years

### "E2 manages your shop"

October 21, 2016

5.0

E2 has and continues to help us manage our day to day operations. The system is very easy to use and reports are easy to access and customize. The scheduling module works very well and the quality module is a must have. E2 has the best customer support also, they are awesome!

Pros

The scheduling and quality modules are a must have, they work great.

Cons

Accounting module could be better, ACH transactions would be nice.

Review Source

Similar Products

Featured