# Page 6 | JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is JobBOSS² the right Job Shop solution for you? Explore 865 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219273/JobBOSS/reviews --- JobBOSS² 4.2 (865) [View alternatives](https://www.capterra.com/p/219273/JobBOSS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 15th, 2026 # Page 6 - Reviews of JobBOSS² ## Showing most helpful reviews Showing 126-150 of 865 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JR Jonathan R. Engineer Aviation & Aerospace Used the software for: 6-12 months ### "Good for the price" February 24, 2017 4.0 Job Boss is a comprehensive package for resource management, from receiving raw materials to scheduling jobs and shipping orders. Integration with 3rd party quality management systems is good. Custom report writing for Job Boss is a must, but thankfully Exact employs a very knowledgeable consultation team to help. The software contains some bugs and is missing some features, but support is always on top completing support requests and explaining how to use modules. We've only implemented 75% of Job Boss (Sales, Purchasing, Accounting, and Shipping), but we are excited to start running Job's in the middle of 2017 and fully realize this software's full potential. Pros Comprehensive ERP system includes modules and features for all aspects of Production, Sales and Purchasing. Helpful support staff is always willing to spend the time necessary to answer questions. Good integration with Unipoint Quality Management Software. Flexible reports easily modified by Crystal Reports. Frequent Updates, we are excited to see what Exact brings in the years to come. Cons No support for maintaining multiple revisions for parts with the same material names. Job Boss cannot track Materials Lots to Packlists for Sales Orders with multiple Lots and multiple Packlists. Data Entry is inconsistent among various modules, search screens and report filters. Purchasing Module is clunky. Revision tracking sometimes prevents the user from saving work. Review Source PM Patty M. Office Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Northfield Precision" October 9, 2020 4.0 All in all we are very pleased with the system. It covers all of the aspects we need for our business and operates well on a daily basis. Pros We are very pleased with features that we use from the software. We do not use data collection as it does not fit into our business, but we may use it in the future. The system is easy to use and navigate with no lag time. Cons We do find the search aspect to be a little difficult. When entering lines for orders, the popups can get in the way, such as the box for quantities that comes up as well as similar part numbers. Reason for choosing JobBOSS² All of the products we looked at were basically accounting systems. Shoptech was the only one that integrated the factory and administration. Review Source JJ Joshua J. Owner Furniture Used the software for: 1-2 years ### "The product seems to be in design stage. Many things don't work as expected and tech support admits they don't know why something is happening. " May 20, 2018 3.0 Looks like they may have a good product if they get a lot of bugs worked out. Not ready for sale yet but they'll gladly sell it to you. If your shop is big enough to pay for this type of software and you need real time data entry as well as cost/pricing included for each job find something else. If you just want to keep a schedule go for something like Just Plan It or Odoo and use Quickbooks for the money side of things. You'll save a lot of money. Pros It does an OK job for the money but honestly they need to do some work on the programming side. Seems like a product that should still be in the design stage. Cons They make it difficult for floor guys to post stock to projects, the data recorder centers constantly don't clock guys into jobs, they don't allow for dry times in-between production stages, there are several things that do not work or don't work as they are supposed to, the time clock for employees doesn't automatically adjust for over time if a manual correction is made, the printing set up is terrible (I know this seems silly but it make a big difference), you can't have multiple tabs open so every time you want to move to a different section the browser has to update and many other small but big issues. Review Source EC Erica C. Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Good software" September 3, 2019 4.0 Overall this is the best application for what we need. The customer service is top notch. The custom development team is good. Pros I like the fact the you can route, have job costing, accounting, etc all in one area. For this type of application, this is the best software to choose from. Shoptech continues to make improvements and listens to the customers on where to improve. Cons The quality module needs improved as well as the scheduling. The repository in unusable. Reason for choosing JobBOSS² It seemed to have all we needed in one stop. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) For the job costing and scheduling aspect as well as the engineering capabilities. Review Source DS Darla S. Bookkeeper Machinery Used the software for: 1-2 years ### "Good software for a small company" February 6, 2020 4.0 This is a versatile software, allowing me to track purchase orders and receivers for accounting purposes. The best part about this software is the customer service. I can call for help, and they are not in a hurry to get me off the phone. They truly want me to be able to use it the way I need to. Pros This software is pretty easy to use. It has functionality for just about everything, from quoting, purchase orders, receiving, accounts payable and accounts receivable. This software also has the ability to keep track of inventory. Cons As most software, there are some glitches. I may sometimes need to exit out of the software, or exit the application entirely and go back in so that I can properly do data entry. The software also has a very basic look and reminds me of DOS applications made to work in a Windows environment. We do not use the payroll function, as we do our own direct deposit and I see no option. That would be a great addition to make to the software Review Source JK James K. Software Administrator Consumer Goods Used the software for: 2+ years ### "Enhancements to E2" February 26, 2020 4.0 Started we E2 in an Access Data Base we are now running our data in SQL Pros It would be nice to customize each module screen, not the program itself just the titles E2 assigned to that field. This may not be the words company uses thereby this is harder to teach employees. Also would be easier to follow if you had a sales order module separate from sales and call it production or job number It would be great if you could incorporate auto receive to inventory items instead of having to create packing slip. Also back flush for jobs would be great for tracking components used in production Cons Does not have payroll module We are ISO Certified and tracing raw material purchase order to job production to finished product is great Review Source CK Collin K. President Aviation & Aerospace Used the software for: Less than 6 months ### "High Mix-Low Volume Machine shop review" March 9, 2020 3.0 Pros I like how it was quite easy to use out of the box. it manages quotes and simple estimating based on processes alone pretty well. It would do well if you are doing jobs that do not involve tools, quality records or things that pertain to the order as a whole. Cons E2 is that it is lacking many functional things that are necessary. I have been informed of work arounds for most of these, but the work arounds are not great. One time expenses or expences that pertain to the whole order. E2 does not do one time anything, whether material, tooling, fixture expenses, shipping etc.The same goes for routing steps that apply to the whole order/ are a one time thing like program design and validation. I need more than than a misc tooling charge when attempting accurate time and material estimating. According to E2, there is only BOM and the routing steps for production. Example: I need to estimate fixture material and spend time making a fixture for a one off job. The makers of E2 did not consider quality traceability when making E2. AKA reports that are linked to the order. When the material gets used in any order, a material test report needs to be included in the certification. EMPLOYEES can not upload inspection reports to the job. There is no easy way to issue cutting tools for a job and therefore cannot do any vending. not that E2 integrates with any type of vending machine... Review Source DS Daniella S. Office Manager Oil & Energy Used the software for: 2+ years ### "E2 is a fully functional Shop program that is user friendly and a great product. " May 23, 2018 5.0 Pros The software allows you to create items on the fly to eliminate down time. E2 is very customizable to your specific needs in your organization. E2 has integrated the various currencies that are used in transactions. The software has user security so that you can limit the information seen by each user It is a fully functional program that takes the part from inception and quote stage to the full out Order processing and then to shipping. We love the integration with Data Collection to minimize input of labour entries Customer Service is great and they can usually fix the issue within 1 or 2 phone calls unless it is a larger issue but is also escalated to keep the down time to a minimum. It is also pretty easy to teach new employees on how to use the program. Cons The software is a great product and I really don't have anything we don't like about the program. We use it daily and very rarely do we have any issues. Review Source AW Alexandra W. Process Engineer Mining & Metals Used the software for: 2+ years ### "Jobboss has been a great tool in improving our production management. " January 2, 2018 5.0 We've spent the time to setup each module in Jobboss to ensure we can run our shop as efficiently as possible. It's really saved us a lot of headaches and ultimately helped with job costing. Pros If the time is taken to setup each module that suits your company there are so many benefits to using Jobboss. The live data that can be collected from production. This helps with inventory, shop efficiency, job costing, management, documentation etc.. Another great aspect is the Shop Alerts feature which allows you to setup triggers in the system via email, text, & Jobboss' messaging system. Our system is setup to send an email whenever a pack slip is made, this helps manage our shipping department. We also have an alert to email whenever there is an excess amount of scrap for a job. These are just a few examples of the alerts we have setup in our system. There are so many aspects of Jobboss that ultimately help with managing production control. Cons Majority of Jobboss' cons are minor. I had to "clear" out most of the garbage that was saved in Jobboss prior to processing each module out. If there is any activity against a material or operation you cannot simply delete it. You have to go through and delete each transaction against that material or operation, or obsolete it using the Find & Replace utility. If you set your system up right from the start this will not be an issue for you. There are certain default settings in Jobboss that cannot be changed. One example is the shape under Raw material; there are only 19 default shapes that can be chosen. There will always be minor cons that you will run into when setting up a system for your business. Review Source VR Verified Reviewer Principal Auctioneer Used the software for: 2+ years ### "Easy you use software that is perfect to run a business." February 15, 2018 5.0 Time saving by enabling the user to have a fast way of tracking and monitoring projects. Easy to learn for users. Pros Easy to learn database software that enables you to track everything that you need. You can track material cost, time on jobs, employees, profit margins, look up past jobs to compare with latest jobs. Basically everything that you need to keep jobs profitable Review Source JM JENNY M. OFFICE MANAGER Machinery Used the software for: 2+ years ### "CUTOMER REVIEW" August 26, 2019 5.0 Great, nothing to grip about other than when you put pieces into inventory the amount you are entering comes out one line item down, this didn't use to happen in the beginning but I'm sure there is a reason for it, I just don't know what it is. Pros I personally like all of E2 and what it has to offer. It is great as a package with little to no bad aspects. Cons I have a little trouble with prepayments but that is mainly because in 10 years I have only used it twice so not much of a chance to learn and retain. I think we could use it even better but I can't get these guys to go with the system and change their ways. :-) I don't like filling out your form and then not being able to send it but that has to do with Capterra. Review Source RT Rich T. President Aviation & Aerospace Used the software for: 2+ years ### "Great ERP" August 27, 2019 4.0 Implementing E2 Shop filled some of the gaps in our work flow and made the transition to our quality certification much easier by consolidating several of the record keeping and reporting in a central location. Pros The cloud base platform is a significant improvement from the local-hosted version. They also have fantastic technical support. The interface is very intuitive and easy to learn even for first time ERP users. Cons The ability to navigate database as a tables, sort and customize columns for quick viewing is missing. An option to pull as report is available but adds a few extra steps. The scheduling module is very rigid and does not have much options for customization. Reason for choosing JobBOSS² Combination of cost, applicability to our need, implementation. Review Source AL Amy L. Used the software for: ### "" March 20, 2012 4.5 Griffin Industries has been in business since 1983, and specializes in prototype and low lot machined castings. Working in the prototype world, timing is everything and our customers have come to expect quality parts in a short period of time. With the help of Exact JobBOSS and Synergy, we are able to see real time data for all of the jobs in our shop and manage them effectively. Throughout the years as Griffin grew, more and more excel spreadsheets and access databases were required to track the variety of information required. This often led to data entry errors, information not available when needed, and frustration throughout the organization. In 2008 we decided to pursue a software solution that was capable of handling the multitude of data required. We discovered Exact JobBOSS at IMTS in Chicago. After several demos and discussions with the sales staff at Exact, conversations with other Exact JobBOSS users, and internal meetings we made the decision to switch to Exact JobBOSS and Synergy. We went live in January of 2009 and have not looked back. Our implementation process went fairly smoothly, all things considered. I definitely recommend relying on the expertise of the consultants at Exact to help you through the conversion. They were able to review how we run our business, which helped us to let Exact JobBOSS do the work for us. Our biggest challenges were training shop floor personnel who had never touched a computer before to use Data Collection. Also, for the users to learn the system, to obtain the data they were looking for rather than relying on administrative support to supply it for them. Today we are using version 11.3.8 of Exact JobBOSS along with Exact Synergy ASP, and are very happy with it. We have eliminated almost all of the extra reports that were used outside of the system, to track information, with the reports supplied by JobBOSS. We have even written some custom reports. As a result, we have reduced our administrative staff from five full-time employees to three full-time employees. We continue to improve our processes and our use of the system. We look forward to upgrading to the newest 11.5 version of JobBOSS along with Synergy ESE with the help of the support staff at Exact. Review Source JS Julie S. Owner/Operator Logistics and Supply Chain Used the software for: 2+ years ### "E2 Petrel Review" March 5, 2020 4.0 Customer Service has always been very helpful. I get very frustrated with so many companies customer service these days but not with E2. Always great about getting back to me if they need to research a problem. Pros For the most part, the software is easy to use once you learn it. There are a few things that take a little research to figure out how they work like the pricing of material and the markup feature and how the price carries over into the quote. Cons It would be nice to have the tab feature take you from one field to the next (in order). Also, after entering a field, now you have to move off of that field for that figure to factor into the quote. If I move from the routing tab to the general tab, the amount does not get factored in. Review Source JS John S. President Machinery Used the software for: 2+ years ### "E2 SHOP SYSTEMS HELPED US ADVANCE" August 26, 2019 4.0 Overall we are very happy with the way E2 has modernized our shop and helped us grow and advance our operation. Pros E2 Shop Systems is intuitive software. It is very user friendly. Cons I wish the graphics were a little better and you could open multiple windows at the same time. Alternatives considered [Kinetic](https://www.capterra.com/p/249741/Kinetic/) Switched from [Kinetic](https://www.capterra.com/p/249741/Kinetic/) Epicor was too cumbersome for our operation. Review Source NG NJ G. Vice President Aviation & Aerospace Used the software for: 2+ years ### "Great for tracking job costs! " September 3, 2019 4.0 Pros Allowed traceability for job costing, I was finally able to see if I was actually making money on jobs rather than just knowing there was money in the checking account at the end of the month. Cons If you don't purchase all of the modules together and just add on as you need them and certain fields in the main program are not used properly it takes a lot to implement the new modules, particularly the scheduling module. Reason for choosing JobBOSS² Went with E2 because ShopTec was a member of the Connecticut Tooling and Machining Association as an associate member. You've gotten probably $20k+ from my company alone for the seats, modules, etc. for your $750 per year dues. Review Source VR Verified Reviewer Customer Service, Contact Center, Sales and Leadership Consultant Machinery Used the software for: 2+ years ### "Turned my shop around" January 2, 2019 4.0 Cannot live without it now. Pros Loaded with features. Took my manually operated shop to the next level and then some. We cannot live without it now. Custom applications available that make it even better. I can watch and control my shop from anywhere! Cons setup was tiresome and takes a good bit of learning. Review Source DR Dave R. Owner Mining & Metals Used the software for: 2+ years ### "An invaluable and integral tool for our business growth and success" April 7, 2016 4.5 Pros We have been using E2 in our shop for over ten years, and it has proven itself worthy of the investment time and time again. It is a thorough and well rounded system which assists us in successfully tracking our work load, material inventory, customer database, etc. Utilizing the scheduling tools, such as the Whiteboard, has become essential for evaluating our WIP, providing an overview of jobs in process and tracking due dates. The time tickets and performance summaries are extremely beneficial in measuring employee efficiencies. We are in regular communication with technical support, customizing the individual modules to accommodate the evolution of our business practices and constantly growing and changing capabilities. They have helped us create custom reports and summaries which allow us to categorically track productivity and expenses across the board. Cons The major issue we have with the software is the cost of additional seats. Our company has maintained strong, consistent growth over the past decade and as we have expanded, it has been difficult to justify the cost of additional users. As we tend to hold out on purchasing new seats until absolutely necessary, it would be nice to see some price breaks as we continue to add users. Review Source MZ Mollie Z. Office Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Great Option for Small Manufacturing Business" September 11, 2019 5.0 Pros E2 Shop is very user friendly! It is easy to navigate and easy to understand. E2 Shop has the best customer service we have experienced and has a wonderful online discussion board and help documents to help along the way. Cons We have experienced a good amount of "glitches" and software "hang-ups" that require a system repair which we were advised to do every 2 weeks. (All have proven to be software related). Reason for choosing JobBOSS² Price, Customer Service, Ease of Use Switched from [Aptean Industrial Manufacturing ERP WorkWise Edition](https://www.capterra.com/p/212157/WorkWise-ERP/) Our old system was outdated. The cost to upgrade to the most recent version was almost triple that of what we paid for an entirely new system with E2 Shop. Review Source NW Nate W. Vice President Aviation & Aerospace Used the software for: 2+ years ### "Customization heavily required " September 27, 2018 3.0 Our JobBoss software was purchased to manage a contract manufacturing company. Years of challenges and customization have left us with a product that is functional, but offers little to benefit in the areas of production, inventory and cost tracking. Overall, our company has not been happy with the product and is pursuing other options. Pros Current updates to the software UI have been tastefully done and greatly increase the usability of the product. Cons The software needs to be heavily customized to perform even the most basic tasks across a manufacturing business. Furthermore, exporting reports to excel is cumbersome and requires hours of post work developing macros to sort and organize .csv data so that it is legible and usable. Lastly, the required consulting help will come from third party independent consultants who might not live in your area. This product has a host of pitfalls, and is inferior to other ECi offerings. Review Source LP Lucas P. Director of Quality Mechanical or Industrial Engineering Used the software for: 2+ years ### "Used to use E2" March 17, 2020 4.0 Customer support and product was good. We aren’t a machine shop and are a travel service company. E2 wasn’t offering a Mobil App at the time we needed it. That is why we moved to another software to track all employees time and expenses. Pros It was great at linking in-house employee hours jobs. Cons It was not easy for employees to change their time during the day/week. Managers had to edit it. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) E2 was much more efficient at tracking employees time and linking them to jobs than in Excel. Review Source BS Brian S. President Machinery Used the software for: 2+ years ### "User Friendly and Easy to Navigate" October 16, 2024 4.0 JobBOSS² is very user friendly and easy to navigate. It's fast and easy to use - there's no buffering, and we like that the system is web based. Pros Estimating is great. Shipping and Purchasing are great. Inventory Control is great. Cons Scheduling can be difficult to figure out, but we are working on that. Also, the Accounting can be a little wonky sometimes in how it integrates with QuickBooks. Review Source sK scott K. President Machinery Used the software for: 2+ years ### "E2 for a manufacturer" September 18, 2019 4.0 the overall experience with E2 has been good. Pros E2 is very easy to use once you know how to use it. the amount of information available within the system is accessible and usable for most aspects of operation Cons without training the software is not user friendly. utilizing on site training was very valuable but expensive. the ability to customize for specific information or specific type of information comes at a very high cost. set up is very critical especially if you are trying to import information from other databases. Reason for choosing JobBOSS² at the time it seemed like the best choice for our business. Review Source JC John C. President Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Our experience with E2 Shoptech" May 29, 2019 4.0 We are very happy with the system, and our customers like it as well, especially when we can tell them when they can get parts and what kind of lead times to expect. Our quoting also became much more accurate . Pros The best feature about the software is the flexibility and scale ability E2 offered from the start. We were already a 15 year old, established shop when we integrated the software in our shop in 2001, and we did it with ease in parallel with our normal workload. Cons There is very little we didn't like about the software ( except it maybe better if it were free ! ) but writing custom reports was the hardest for us. luckily, E2 provides report writing as a service. Review Source TH Todd H. GM Machinery Used the software for: 2+ years ### "E2 Software" January 6, 2021 5.0 Overall business processing in our fast paced manufacturing business Pros Ease of use, customer support and the fact we could move from our previous E2 to this one almost seamlessly. Cons Pricing of additional seats, but that is everyone's complaint about all products lol! Reason for choosing JobBOSS² We were a legacy user allowing for simpler transition from our original system installed in 2007 Review Source Similar Products Featured