# Page 5 | JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is JobBOSS² the right Job Shop solution for you? Explore 865 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219273/JobBOSS/reviews

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JobBOSS²

4.2 (865)

[View alternatives](https://www.capterra.com/p/219273/JobBOSS/alternatives/)

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Last updated February 15th, 2026

# Page 5 - Reviews of JobBOSS²

## Showing most helpful reviews

Showing 101-125 of 865 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JK

Jake K.  
Owner  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Online usability was a game changer "

August 26, 2019

5.0

Before having E2 I was keeping paper files of every piece of material that I had on hand. When going back to bill, it was so time-consuming to flip through all of my inventory orders and trying to keep them straight. It also saves a lot of time when quoting with the automatic functions that are built-in.

Pros

The online interface that is active was a huge time-saving feature for a small shop like my own. At the end of the day instead of having to finish up all billing or quoting from the day, I could now go home and use the online interface to finish everything up. With young kids and a longer commute, it has made the workday more flexible.

Cons

Being a smaller shop, I hardly ever use the shipment function for my orders. It is a step that has to be done to get to the final billing step so it just takes more time than needed to get the invoices out. Very important to larger companies that ship daily and need to track all of their shipping labels and documents.

Review Source

WK

William K.  
Controller  
Design  
Used the software for: 2+ years

### "Controller"

May 6, 2019

4.0

Very, very good. I'd been aware of E2 for many years hoping to have an opportunity to use it. When I joined a company that had it in place, about 9 months ago, it met all my expectations. It covers all the vital operational and accounting / financial bases that a make-to-order business requires drawing focus to critical activities and reporting.

Pros

Well targeted and designed product specific to the custom, make-to-order manufacturing setting. Software that helps "show the way" rather than "get in the way" (with complexity). Relatively simple, yet powerful. Solid fundamentals. Well conceived and well developed - everything is there. Very intuitive interface, short learning curve. We've used the web product for the past year and the speed is outstanding along with great convenience. Screen driven help and training information are extensive and well done.

Cons

A statement of cash flows report should be added to the income statement and balance sheet financial statements.

Review Source

GR

Greg R.  
Operations Manager  
Machinery  
Used the software for: 2+ years

### "Good value for small manufacturing business"

March 5, 2020

4.0

Has been a good system to run business with.

Pros

Relatively simple ERP system. Has most of what you want in a system to manage and operate a business. Not necessary to add bolt-on software. As with any software, keep it clean, up to date and organized and it will provide the appropriate output.

Cons

Needs a few items for specific tasks. Should be able to zero out inventory in mass using specific parameters (for a physical inventory). Some screens don't link enough details together ie., Quick view should have invoice, receiver #, PO # all on one screen. Same for orders. Screen should have Cust PO, Job #, Pack list, Invoice #. All for quick "1 screen reference".

Reason for choosing JobBOSS²

I have only used larger ERP systems in large companies with massive internal programming support so difficult to compare. BPCS, SAE. The basis is the same however. Garbage in, garbage out.

Review Source

BS

Ben S.  
Operating Manager  
Sporting Goods  
Used the software for: 2+ years

### "Using E3 in a small mfg business"

May 14, 2019

4.0

Overall E2 has been a huge improvement for us that has allowed us to increased our profitability, improve quality control metrics, and improve our customer satisfaction.

Pros

Before we purchased E2 our outdated database software lacked functionality and flexibility and therefore limited our ability to see what jobs we had running on the shop floor and track their costs up to the minute. E2 has allowed us to set job costs during the estimating phase and then track those costs through the life of the order from start to finish. This has made us more profitable by showing us which jobs we made money on and which ones we didn't.

Cons

The scheduling application is far to complex and we have not attempted to use it in the five years or so since we installed E2. I believe if it was setup more like an app on an IPAD that I can click on jobs and move them around on a schedule with my mouse or finger it would make things much easier.

Review Source

KD

Kate D.  
General Manager  
Mining & Metals  
Used the software for: 2+ years

### "Small Business Looking for Shop Control"

July 28, 2016

3.5

Pros

Experience: We are a small family owned business that needed to get ISO certified as a requirement by our customer. We did our research and E2 was the best company to offer shop control and offer ISO certification. We have been using E2 since 2012, we have been ISO certified since 2012. We were eager and became ISO certified within 6 months (take a lot of work and dedication to get it done quickly). Overall E2 has been a great resource for us. Pros: The software is easy to use, the information that you are able to get from reports is helpful (only as good as the information put in). Easy for all employees to use with all computer skill levels. ISO documentation was extremely helpful with becoming ISO certified. Customer service is always helpful, you always get a real person to help you with your needs.

Cons

Software does not allow you to do multiple things at once, it is very simplistic which might be best. Difficult to customize it to you specific needs, it can be done but there is a cost for that. If you are a start up company this software would be great to get you going with all aspects, if you are an established company you might need to adjust how you do things. We still do all of our accounting and customer quoting from QuickBooks as that works best for our company. We do not use E2 for scheduling as we are a fast pace job shop and things change on the fly and difficult to schedule within the software.

Review Source

SG

Susan G.  
Purchasing Manager ++  
Semiconductors  
Used the software for: 2+ years

### "Precision Technologies"

April 25, 2019

4.0

I have worked with other manufacturing software & prefer E2. I find it's easy for new users to understand.

Pros

I like the web based E2 as it eliminates the COMPACT & REPAIR and numerous upgrades that required employees to log off while being implemented.

Cons

Application tends to LAG and can't keep up with tabbing & typing. Also don't like the constant use of the MOUSE. Would love to have some HOT keys to work with. Liked the previous E2's page style setup when entering jobs....don't like all the scrolling.

Review Source

RS

Robert S.  
Vice President of Operations  
Machinery  
Used the software for: 2+ years

### "Can't live without it!"

August 26, 2019

5.0

When I started working with this company they had already implemented E2 at the basic level. Basically it was used to input jobs, POs, and Quotes. Since then we've incorporated automated triggers for almost every department, setup and run the scheduling feature (replacing an exhausting Excel schedule we had to constantly change), track employee training, quality aspects, and run several reports to show efficiency, profitability, etc.

Pros

Most everything. It encompasses all aspects of our manufacturing facility, including machine scheduling, quality aspects (including tracking training), POs, Quotes, Corrective Actions, etc. We continue to try to find new aspects of this to incorporate in to our system because it is all so seamless together. Anytime we have questions about setting something up or fixing an error we're getting the E2 Support has been knowledgeable and gotten us squared away.

Cons

It can be a lot to set up at first, however, once it's done it is worth it.

Review Source

DF

David F.  
Quality Systems Manager  
Machinery  
Used the software for: 2+ years

### "Solid ERP System"

September 25, 2019

5.0

We do not utilize JobBoss to it's full potential and are currently exploring ways to utilize more of the benefits provided. It does help create meaningful process instructions that helps the manufacturing process flow more smoothly. It helps track shipments and OTD which is beneficial to our organization.

Pros

JobBoss is a great system for integrating all aspects of manufacturing industries. We use it to generate shop travelers, create purchase orders and oversee outside processes. It gathers data from all areas of the organization and presents it in an understandable and insightful format.

Cons

My one compliant is the inability to delete old/obsolete data. We have a lot of obsolete raw materials in the system that have not been used in years, but since they have been used in previous records, it cannot be removed. This makes it difficult to set up a new numbering/coding system because the user has to work around obsolete/redundant data.

Review Source

CM

Chad M.  
Production Manager  
Mining & Metals  
Used the software for: 2+ years

### "Exact JobBOSS review"

November 14, 2019

4.0

Good Service generally and helpful on custom apps. We have done a bunch of them!

Pros

Good first level entry product. Lots of options for expansion. Priced well. works well for most of what we do

Cons

Could be easier to use. Search in fields could search the whole field instead of just in order. Need ability to reschedule batches of jobs or ops. Looking in the future to need better paperless abilities for the floor. This would be drawings, capacity dashboards. Also as things become more connected we are going to need ability to integrate to nesting

Alternatives considered

[Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)[M1 ERP](https://www.capterra.com/p/228330/M1/)

Reason for choosing JobBOSS²

functionality & price. Bang for the buck. Overall we have been happy with it. But we have had to build a fair amount of custom apps.

Review Source

CG

Christy G.  
Office Manager  
Maritime  
Used the software for: 2+ years

### "E2 Shop System for Manufacturing"

May 14, 2019

4.0

The E2 Shop system has improved our quoting capabilities, which in turn, increases our bottom line. Our company uses Quickbooks and the interface has been consistent and reliable. And again, on the few times where there has been connectivity issues with Quickbooks, E2's technical support was able to resolve the problem very quickly.

Pros

This software is very consistent throughout all modules which makes it very user friendly. Also, the customer service is excellent. Each time I have encountered any issues, I can get a technician on the phone immediately who can remote in and resolve my issue instantly. They are knowledgeable, communicate clearly, and very efficient.

Cons

There is a bit of a lag time in using the online version, but the data is secure and the updates are frequent. Also, it does not retain historical pricing information for cost of materials, which would be useful when analyzing particular material costs.

Review Source

VR

Verified Reviewer  
Administrative Coordinator  
Construction  
Used the software for: Less than 6 months

### "We have implemented this for a month now"

December 5, 2018

4.0

We purchased E2 Shop System in October after months of research to find a manufacturing system that would integrate well with our accounting software that is already in place. There are several little quirks and kinks that we quickly discovered upon deploying the system that just made it a bit more tedious to use that honestly we probably wouldn't have purchased the software had we known this during the demo. The online training classes are not one-on-one and are instead a classroom type of environment, however, with having to stop every 3-4 minutes because the sample system interface is frozen or someone is having an issue understanding the procedure it tends to get a little lengthy and the content of the class is lost. We have actually taken it upon ourselves to pay the additional fee for someone to come in-house and go through what we still have yet to comprehend (yet have not been contacted to schedule a date well over a week of already approving and paying upfront costs for the trainer.) Hopefully, once we are able to sit down with the specialist all will be running smoothly for us and I will be able to provide a better review.

Pros

Web-based, Interface looks nice, Shipment progress is easy to follow

Cons

Difficult to learn, Manuals are out-dated, Customer support is hit or miss, Training classes are sometimes less than helpful and leave you desiring that one-on-one instruction.

Review Source

GT

Gerry T.  
Chief Operating Officer  
Machinery  
Used the software for: 2+ years

### "Product Review"

September 18, 2019

4.0

All in all, It was a good move to E2.

Pros

How fast it was up and running. E2 is faster on getting jobs out to the shop. And it takes a lot less time to do the billing and sending out invoices. The Purchasing Auto ordering is great. I like that it is not a Cloud Base software, If it was, I most likely would of not picked E2.

Cons

The bringing over of information from our old system to the new one. It would of been better just putting in the information as we needed. It would be nice if it was able to keep track of employee vacation time. The time clock for the Employees clocking in should be on the main frame clock, Not the PC's clock in the shop. When someone is late, they are changing the PC's Clock and punching in on time then changing the clock back to the real time.

Reason for choosing JobBOSS²

Other shops around the area was using it and liked it.

Review Source

CR

Chris R.  
Engineer  
Machinery  
Used the software for: 2+ years

### "JobBOSS Daily User"

February 21, 2020

4.0

JobBOSS is geared toward small job shops. The software interface is not intuitive and is frankly unrefined. JobBOSS will suffice for a small shop running simple jobs. But if you are a larger organization with any level of job complexity beyond the most basic, look elsewhere.

Pros

JobBOSS functions well for generating basic jobs, quotes, routings, and bills of materials. Basic raw materials and purchased components can be managed as well.

Cons

JobBOSS is job centric, not part centric. If you are a manufacturer running repeat parts or part families, this software is lacking. The interface is cumbersome, and often lacking in basic functionality. For example, there are areas in the software where once you start an operation you cannot back up if you've made a mistake. You can also lose data you've typed in without realizing it until after a report is created.

Review Source

VA

Virginia A.  
Systems Manager  
Consumer Goods  
Used the software for: 2+ years

### "My experience with E2 Shoptech software."

August 11, 2016

4.0

For 2 + years now I have had the pleasure of using E2. I have been in the manufacturing business for over 37 years. Many of software programs have come across my path. Without a shadow of a doubt E2 surpasses the software that I have utilized.

Pros

E2 is a very user friendly program. E2 is easy to maneuver through the software. E2 also offers a traditional standard view or a ribbon view which allows the customer to choose their preference. One of the many particular things I LOVE about E2 is their senior consultant Alicia Fox. I just have to say that Alicia goes above and beyond to help out the customers along with Rhonda Dowd account manager whose response time to my inquiries is outstanding! Also the available online tutorial and the technical support which in my opinion is phenomenal! it offers. "Hands down the BEST software that I have ever used"!

Cons

One thing I would have to say where E2 falls short in my book. The ability to view some of the information. What I mean by this is, some user fields only allow a partial view. Especially in the accounts payable/vendor field.

Review Source

CH

Chris H.  
General Manger  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Excellent software for a shop or manufacturing company big or small."

July 13, 2018

4.0

before buying any software make sure it look seriously at E-2. Their prices are more affordable than you would think and by far best program for you.

Pros

the newest version of the software is great. the ability to create new items, quotes, jobs etc. is very easy. I looked into several different software options and to get the cloud based software the cost was higher than i expected and other company seemed to push to have you buy the on premise versions. the ability to add shop users later is not only easy but very affordable. the nice thing is you dont have to have shop users to be able to track or log times per job. you can enter in manually so if you are a smaller shop you can still take advantage of all the benefits of the software and be able to track P & L quick and easy.

Cons

My only downside to this was i used an old version for several years at another company. I was very jaded about looking at it for our new shop because how my previous employer had it set up. after seeing the newest version and all the improvements my mind was changed very quickly.

Review Source

CF

Craig F.  
Controller and IT Director.  
Mining & Metals  
Used the software for: 2+ years

### "Database issues"

August 16, 2017

3.0

We recently tried to renew our support but were told we had to purchase two years. We cannot commit to two years for sure in case we outgrow our server and want to go cloud based.

Pros

Easy to use, functional, can usually figure out flexible work arounds. Integration to QuickBooks works well.

Cons

Many shortcomings, especially in regard to the way the database updates. You have to totally close a record and the application to see the updates in other tables. We have many problems with records in use and you cannot save. I don't like the way that purchase requirements are not consolidated between what is directly for a sales order vs. what is material for jobs. PO's go straight from Open to Closed but not until after costing- PO status should have a "received" status.. If you use a RFQ, (which is nice functionality) it marks the material as "started" once the RFQ is used it can never be removed from a job if a change needs to be made. There are other quirky issues with Sales orders where this just does not feel like it native with the other apps.

Review Source

NG

NJ G.  
C.O.O.  
Consumer Goods  
Used the software for: 2+ years

### "E2 Shoptech"

August 18, 2016

4.0

It has helped tracking of real job cost exponentially. For our type of service there needs to be other options available for reports (I realize we can pay you for custom reports but for our type of business it seems like it should already be there). Also I think that in estimate/quote/orders there should be two lines for misc. tooling/charge because a lot of times there is a setup charge that is recurring and tooling charges that are not always recurring but are incurred none the less. You should also be able to bring data into estimate from quote instead of only the other way around. Small business service companies don't have the time to create an estimate in order to give a price on a job. We can look at a part after being around for almost 60 years and say, eh that looks like about a $200 job. We purchase no material, it is all customer supplied so there are no costs associated with the job other than our labor and occasionally tooling so it is a waste of time to make an estimate when you may not even win the job. We type up a quote and then maybe 3 days or maybe 3 weeks later we win the job I want to be able to go into estimate at this point and pull in the info from my quote...part number, pricing, description....then I can add the routing and the part notes.

Pros

Easy to navigate

Review Source

EY

Edward Y.  
IT Manager  
Aviation & Aerospace  
Used the software for: 2+ years

### "E2"

August 14, 2019

5.0

Overall experience with the personal at Shoptech. From the support to team to the sales team. All are knowledgeable.

Pros

The versatility, working with the custom development team and being able to get features that aren't out of the box. From the end users perspective it's easy to use.

Cons

I have no complaints at this time. Very pleased with the product.

Reason for choosing JobBOSS²

Versatility, expandability and loaded with most features already required for our industry.

Review Source

YK

Yvonne K.  
  
  
Used the software for:

### ""

December 16, 2012

2.5

I worked for a custom automotive shop who ventured into vehicle production and parts manufacturing. One of the business owners, who was the financial partner and NOT knowledgeable in any of the fields, was talked into buying this software. It fell on me to set up our business data and operations into this software. My experience is extensive in not only the necessary automotive fields, but also above average in database management and organization. Having worked for small and large shops, we used everything from specialty automotive shop management systems and custom SQL databases to Epicor Vista to the big boys' software of SAP, and Oracle. The positive of E2 - They did help ensure the product was properly installed and set up and tried to resolve my issues. The negative of E2 - It could not handle the type of work management for production, parts builds, vehicle assemblies, and related management. My employers were very upset to learn this was not working out. Naturally, they blamed me first. I demanded that the owner (purchaser of E2), E2 support, and I have a conference call to discuss the whole thing. The result of the conference call vindicated me and led to the dismantling of E2 for this company. The support at E2 was up and down - partly from lack of availability to not knowing how to resolve our problem. They did ultimately agree with me, as I proved to them what was happening. They benefitted from my misfortune, as I learned some software issues which needed addressing. I suppose a later version may have resolved some of it, but it was actually giving false information. Overall, I imagine the system is okay for some small business operations - and NOT for what my employer bought it. I do not blame E2 for that - They could not know what we were doing if the purchaser did not articulate it properly. No one else at our shop knew how to use it. Again, not the fault of E2. It did force the "showdown" call to PROVE I was correct. I think E2 was more supportive than my employers and co-workers. They probably stared at the multi-page report for hours with a blank look. SUMMARY E2 might be for you if you have a basic operation. As far as manufacturing, it may be okay if assembling furniture but not for complex manufacturing environments. Support is generally cooperative. I much prefer specialty software for my various applications.

Review Source

RP

Ryan P.  
VP Manufacturing  
Building Materials  
Used the software for: 2+ years

### "E2 Review"

October 13, 2017

5.0

We use this system every day to manage our manufacturing, warehousing, and distribution activities.

Pros

Our company has utilized E2 for 18 years and I have been a user for 13+ years. It is a robust system. We have had virtually no downtime due to system related issues. We started with the MDB version and migrated to SQL about 7 years ago. No issues with either. The support team has always been superb - - easy to get a hold of and not in a hurry to hang up. I appreciate that. Overall just a really good software package and a great company to deal with. If you invest in this software, do yourself a favor and get Crystal Reports and write your own reports for data retrieval. System is open to allow for this functionality and will make the use of the data even better.

Cons

The ability to customize is limited in regards to functionality. The company prefers to keep the backbone "vanilla" and I do understand it. However there are times that we could get a big gain from a tweak and we are just not able to get it done.

Review Source

AA

Alan A.  
Operations Manager  
Paper & Forest Products  
Used the software for: 1-2 years

### "E2 Shop System!"

May 21, 2019

4.0

Very good experience! It has made day to day activities a little more streamline

Pros

Software was very easy to implement after being on regular E2. The new inventory app works great for us and we use it to keep a "live" bin location for our material that gets update daily as we move items around the shop. I like the flexibility due to be able to log in from home and see who is working on what job and who is punched in or out. Overall it is user friendly

Cons

There are some bugs we had when using a regular desktop for data collection were operators punch in and out. We were using internet explorer and were constantly having issues. We have switched to google chrome and problems have become a lot fewer. Having updates on Friday during the day, become a pain and we have issues with employees punch in & out. Inventory app could be a little more user friendly for our new operators, because you have to put in exact "name" of material to find it, there is not a partial search.

Review Source

MH

Mike H.  
Plant Manager  
Consumer Goods  
Used the software for: 2+ years

### "Shoptech experience"

July 31, 2016

4.0

As a manufacturer of plastic tubes and extrusions, we have been using E2 Shoptech since 2005. It replaced a very costly "Great Plains" software that we had been using and we have not looked back since. Very satisfied

Pros

E2 Shoptech is easy to learn, keeps track of all necessary metrics, is very forgiving when mistakes are made on self-inflicted data input, and customizable to fit the needs of most companies.

Cons

If I had to find 1 weakness that pertains to our use of the program is that it could use a more visually impacting display for a shipping schedule. Shoptech does compile all necessary shipping data - just doesn't display it in a format that works for us. Probably would work for most other companies - just not a perfect display for us. Shoptech does permit workarounds and we have found this to be a very easy solution. Shoptech automatically sends shipping, BOL, tracking, etc to a standalone shipping schedule display that Shoptech helped us develop. Again, not a serious con as it was easily correctible to our satisfaction.

Review Source

JT

Jason T.  
  
  
Used the software for:

### ""

March 19, 2012

4.5

We are a small manufacturing company (about 30 employees.) We have been in business since 1987 and have gone through a few systems prior to JobBOSS. Previous to JobBOSS we were using a program that would only run on an old UNIX system and the company we purchased it from was no longer in business. We researched a few companies after the decision was reached to switch to something more up to date and JobBOSS came to the front for a number of reasons. When we purchased JobBOSS back in 2002 they were not part of Exact. We felt that a smaller local company with a track record of success would provide us with more personalized support should issues arise. The ability to access the data directly (via MS Access or SQL) was important to us. With our old product the data was in a black box that we had no direct control over. The price was competitive for the features offered. Since purchasing the software in 2002, we have continued to be impressed by their support and commitment to their customers. We like that JobBOSS surveys customers for improvements that they add to the software. This makes us feel like we are really a part of the team and our opinions and needs matter. Support is, for the most part, very responsive. Short hold times and support representatives are friendly and knowledgeable. Since being purchased by Exact, JobBOSS’s commitment to customers and service hasn’t diminished. (As can be typical when smaller businesses are acquired) We like the ability to schedule our shop floor using the program. As well as how interconnected all aspects of the manufacturing processes are in this program. If material is late in arriving it lets you know the schedule is going to be affected. Before we purchased JobBOSS, scheduling was accomplished using paper/binders and calling or running back in forth to different people to get status updates. With JobBOSS all our information is a click away. The program had about a month long learning period but to get up and running it only took about a week. The program is also fairly intuitive, in our opinion, so that helps lessen the learning curve. I would have little trouble recommending Exact JobBOSS to any manufacturing shop. It has helped us become more aware of the bottlenecks in our own shop. It also provides in-depth insight into the entire manufacturing process from quote to shipment.

Review Source

MJ

Michelle J.  
Technical Sales & Engineering Manager  
  
Used the software for:

### "Rickard Metals' E2 Review"

April 3, 2012

4.0

Although we struggled with implementation and initial system setup, overall E2 is a great system and a huge value for dollars spent! Again, as the quality system administrator, the E2 quality module affords the ease of giving auditors a quick view of the effectiveness of the QMS and does the document organization for me. Charts and graphs are quickly generated with clear data points. The quality section does not give the appearance of an "afterthought" as many, many systems' quality modules exhibit. The CFO here is still very partial to Quickbooks but I believe that we could function very well using E2's Accounting module alone. This system was clearly built by people who understand manufacturing processes and challenges and that has clearly made all the difference!

Pros

Ease of use Windows type appearance Consistent menu appearance Very user friendly, most functions are very intuitive Great variety of reports and queries available Quality module (auditors love it!) Accounting module is very easy to use Great graphics in Executive Overview Easy to use copy functions Job traveler layout is very clear Very good order/part documentation capability Very easy to flow from part generation to quote to order to billing Document attachment function for engineering

Cons

Too user lenient, only on/off menu functionality Audit trail does not reflect what was edited. Text-based description box allows editing without unprocessing. Report style is very bland and altering appearance is not optional. Triggers and customized queries are not easy to generate and results are not consistent. Job cost analysis does not calculate invoiced amounts when PO amounts differ. Restricted editing of purchase order when partial quantity has been received. Suggest moving demand to 2nd line item so that PO can be altered for next release instead of moving quantity to new PO. Would also like to see document attachment in Receiver so that certs and inspection documents could be attached by user.

Review Source

GSS

Glenn Street S.  
President  
Textiles  
Used the software for: 2+ years

### "Not Very Intuitive, Poor Customer Support"

February 17, 2017

1.0

We have had JobBoss for a number of years and have just put up with it. It is obvious that over the years they have just kept adding features and the system is clunky and not intuitive. I got excited when they announced a new cloud version a few years back. This had appealed to me as it appeared to be a new version, and our server needed replacement so this was the right solution at the right time. I'm based in Canada and was told it would be coming to Canada soon, but I would need to convert my Accounting to Quickbooks Online as QBO is the accounting engine for the cloud platform. That was several years ago. I've called a handful of times with no resolution, everytime it's either "We're working on it", or they encourage me to get a US address to have the Cloud but I wouldn't have Canadian Payroll, or they start giving me complicated answers about the server version being hosted by someone else.. I've also emailed a few times with no response. They've never been able to give me a clear roadmap of what to do which has been super frustrating. We have now picked new cloud-based software provider.

Pros

Nothing.

Cons

Not User-Friendly or intuitive. (Just ask them to demo their CRM to see what I mean). Poor Customer Service.

Review Source

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