# Page 4 | JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is JobBOSS² the right Job Shop solution for you? Explore 865 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219273/JobBOSS/reviews --- JobBOSS² 4.2 (865) [View alternatives](https://www.capterra.com/p/219273/JobBOSS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 15th, 2026 # Page 4 - Reviews of JobBOSS² ## Showing most helpful reviews Showing 76-100 of 865 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KT Karen T. President Consumer Goods Used the software for: 2+ years ### "Utilities that were provided free of charge now cost thousands of dollars" March 10, 2019 1.0 Job costs are obtained sooner. Pros That is syncs with Quickbooks. However, invoices that are generated have incorrect part numbers requiring going back into JobBOSS to obtain the correct part number that goes with the invoice created. Cons Support talks to you as if you have a computer science and accounting degree. On a few occasions it was clear that some of the support staff were frustrated with my lack of knowledge regarding technology. I owned a previous version of JobBOSS and was provided with a utility, free of charge, to recost jobs due to work center rates changing and employee salaries changing. After JobBoss was purchased by it's current owner, and after I upgraded to a newer version of JobBOSS, I no longer can use the recosting utility I was using. In order to be able to recost jobs now, I must purchase the recost utility at the tune of $2,000.00! The software is not user friendly. You must hire a consultant at $600.00 a pop to get customized reports. If you can't grasp the training in the hour they give you, the cost goes up. The reports you do generate are very difficult to decipher and confusing. I have sever buyer's remorse since purchasing this software. Review Source PM Pooja M. ESTIMATOR Furniture Used the software for: 6-12 months ### "GREAT SOFTWARE To IMPLEMENT FOR MANUFACTURING " August 18, 2021 5.0 Pros I have been using this software for an year now. Overall, its a well organized software. Software is easy to learn & operate, When you start your career as an Estimator. In the Estimating stage, this software helps to add all the aspects of the job cost interms of material and labour in an organized manner, so all the costs of the job are covered. In the Manufacturing stage, this software helps to track all the time and material of multiple jobs at ease. It was easy to train all the employees the process of scanning time & material. Job Cost Summary : All the Information tracked gives the Actual material & labour that goes into the job and as been very informative and useful in improving the Job pricing process. Overall, this software helps to achieve the target set for the company. Cons I cant really find that is serious & affects the work. But there are a few Cons like : Difficulty in giving access to Inventory stock to certain people. Need ease of designing a report template. There is no option for paid break in the default settings. Review Source AB Adam B. President Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Functional Product - Intermittent SupPOORt" January 8, 2024 4.0 Took several years to get it perform as an accurate ERP. Pros Ability to add and adjust as the business grows Cons Support and set up is painful and stressful Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) JobBoss2 (E2 - Shoptech) scales with the company Review Source SC Steve C. Operations Manager Machinery Used the software for: 2+ years ### "Steve Cate" February 22, 2021 4.0 We can quote jobs so fast with E2 it has become the way we control the pace of our business. If we want to be busier we submit a quote within hours of the RFQ. If we are too busy we take longer to submit quotes. It also helps a lot with scheduling but scheduling is the most difficult function to use. Pros Ease of use and good tech support. Very similar to quickbooks Cons When allocating stock to jobs, unless it was purchased specifically for that job, it is a bit cumbersome so we had a custom report written to allow the tag number of the inventory to be scanned. Alternatives considered [Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) Reason for choosing JobBOSS² Tech support's demo of the product Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) JobBOss tech support was terrible and they were very expensive to add data collection modules. Review Source SB Susan B. Controller Mechanical or Industrial Engineering Used the software for: 2+ years ### "Users since 2005" August 15, 2019 5.0 My overall experience has been very good with all E2 aspects, my concerns have always been handled professionally and quickly. They have been able to modify or create a new program I have requested in a timely efficient manner. Pros I like everything about this software. We have two sites, although we are considered Aerosafe Companies we are in fact two separate companies with their own receivables and payable. I like that I can switch back and forth with ease. I use the accounting modules mostly which are wonderful, I have never had a problem with them. I also use the Purchasing module as I order tooling, material, supplies etc., The Inventory module is great allowing me to allocate all items to a GL code I have set up. Cons There are no cons as far as I am concerned and would recommend it to anyone. I have done so on more than one occasion. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reason for choosing JobBOSS² E2 was more geared to our needs than the competitors that were being considered. JobBoss was the main one but E2 won over them. Review Source VJ Vernon J. Used the software for: ### "" August 17, 2011 4.5 Qualastat Electronics, Inc. has been in business since 1986, specializing in the manufacturing of electronic cable and wire harness assemblies. Included in our product line are RF assemblies, including phase-matched and time delay and fiber-optic cable assemblies. When the company reached the point where we could not adequately track inventory nor easily quote new assemblies, we decided to install an ERP system. We looked at a number of software packages that could be adapted to our organization but selected E2 due to its comprehensiveness, cost and ease of use. Prior to installing E2 we used a hodgepodge of programs including DBA, Databases and spreadsheets. We quickly found that we could stop using everything but E2. Our quotes became more complete, which prevented us from leaving out tooling, NRE charges, minimum purchase costs and helped us instantly become repetitive with our quotes. We found that with the use of job costing, using barcoding the the manufacturing area, we could review closed jobs and make quick changes to our estimated labor before quoting the same or similar items in the future. We now are able to analyze manufacturing processes by each individual operator and can determine what training needs to be done to improve efficiencies. The quality module made ISO-9001 certification much easier to obtain. Almost everything needed to become and stay compliant with ISO requirements are contained and provided inside the E2 program. Our customer satisfaction and vendor quality are now easy to measure, which helps us to continually improve our business and product. We found that the savings we realized and the ability to see our true costs enabled us to see a two year payback and now everything is just more profit or savings to our customers. We sent most of our staff and management personnel to get classroom training and have also had a local representative come into our facility for more specialized training and to provide refresher training. This has proven to be very effective and everyone was able immediately to run with the program. Shoptech has proven to be a very supportive organization. Our employees enjoy the ability to call in and immediately resolve problems or issues they face. Nobody has had an instance where the customer support person could not help, which is uncommon in our industry. There may be a better software package available for us to use. If it exists, I have not seen it and I would be very skeptical about any other software coming close to providing for us what E2 gives us on a continuous basis. I would highly recommend any job shop type organization to purchase the whole program and not leave out any modules since they all complement each other and make the whole program cost-effective and useful. Review Source JK John K. Q.A. / General Manager Airlines/Aviation Used the software for: 2+ years ### "Necessary tool for manufacturing shop " March 26, 2019 5.0 We need a system that could fulfill our shop needs. E2 Shop System is user-friendly while providing multiple functions to our shop. it really helps ensuring traceability especially when our shop requires AS9100 standard. If and when E2 system have some glitches, customer service are always easy to reach and can resolve issues remotely. Pros The thing our shop like most about this software is the ease of use. Unlike other system (such as Oracle), new users can pick up the basic functions within a week, with ease. For example, a newly hired purchaser can create a PO easily within first couple days. All the PO requirements can be pulled up merely by searching with job number or part number. This shop system is ideal for shops like us that do not have 3 months training period just for understanding and/or using shop software. This also increase the work efficiency of employees. Cons In the summary sections (order summary, purchasing summary, inventory summary), we wish there are more output options we can select. Example a chart that can conclude summary would be a very nice addition. This can visualize our shop trend and would be a great input to management meetings. Review Source VM Vanessa M. Business Development Mgr Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "EAM" January 4, 2019 4.0 Overall I would say I am pleased with the software on a daily basis. We have learned to work around the restrictiveness but it is often a repeated topic for us and is what we consider a major flaw, Had we know before purchase how restrictive it is to making changes we might not have opted to buy, Pros The system does have some great capabilities, it allows full visibility for our production floor. It also encompasses added features such as Quality, Accounting and Scheduling. And customer support/tech support is amazing. If it wasn't for their support your software wouldn't be as successful as it has been for me. And lastly your help section has improved light years, that too is so Helpful! Cons The software can be cumbersome at times and too restrictive. The way it ties together orders, work orders, inventory and purchase orders makes it next to impossible to make changes once processed, We work in an ever changing environment and the software makes it next to impossible to be able to support our customer changes without a LOT of extra work behind the scenes. You also need to focus on adding the "bells and whistles". Minor add ons often make the user experience so much more pleasant, Lastly there is a major lack of Note fields throughout the modules and your CRM portion could use lots of improvements as well. Review Source RA Roy A. President/Gen.Mgr. Oil & Energy Used the software for: 2+ years ### "Gem-Trim of Houma, LLC (Manufacturer of Control Valve Parts)" March 5, 2020 5.0 Our experience has been excellent. Pros Gem-Trim is a small manufacturing company of control valve parts. The E2 Shop System fit our company perfectly with the three modules we needed (Manufacturing, Financial, Quality). E2 is not a multi layered system like some of the other systems we looked at. Gem-Trim uses all three modules to a high degree and the three modules compliment each other and provides management to a vast amount of information. The E2 System is an extremely user friendly product but still gives a small company the big company profile. Cons There were some minor obstacles in the program we had to overcome and adjust to, but the support from the E2 staff was a tremendous help and assisted us through those situations. Reason for choosing JobBOSS² Because it was not multi layered and had all three of the modules we wanted. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We wanted a system that was all inclusive for accounting, production and quality. Review Source BH Bobby H. Used the software for: ### "" April 5, 2012 4.5 A.C. Horn & Co. is a custom sheet metal manufacturer (job shop). We will make almost anything from a customer's drawing. We specialize in food processing and packaging equipment. We also have our own line of popcorn and peanut processing equipment. Our owner’s grandfather in Dallas, circa 1907 as a tin shop, founded the company. Our old manufacturing software was complicated and very inflexible, plus was no longer going to be supported by the small company that wrote and developed it. This was a good opportunity for me to recommend to the owners that is was time to change. I wanted software that was more user friendly, menu driven so it would be easy to learn, and more flexible. Also, payroll and time entry had to be clean and a single entry. Before E2 Shop System, we used a company called Caelus, based in the northwest. It handled payroll also and is very detailed in the accounting area. That was acceptable, but it made our company "accounting-driven", instead of "manufacturing-driven"... we make our money in manufacturing, not accounting... We use the 7.2.14 release. I just noticed that .15 has been released and I will install it very soon. We purchased the software in the fall of 2010, and implemented it on the first workday in 2011. Implementation was a ton of work, long hours, and much trouble-shooting and phone calls to the technical help number. I know changing any software is a monumental task, so in my opinion, the implementation went well. Everyone on the help desk was helpful, and I especially leaned on the accounting team because that is an area I am not familiar with. Most of my team learned the software fairly quickly, but some who are not as computer literate struggled. I had some issues with a few who tried to "force" the software to do things it was not designed, nor capable of doing. That took some time to sort out, but it helped us learn the limits of E2. I still call the support line (although not as frequently), and it seems the first person who answers the phone is sometimes less knowledgeable than I am. Usually, if I have a real problem or question, it will get kicked up to another level. The benefits we have realized are in the organization and planning of our proprietary equipment. It has much greater flexibility than our previous software. The system is much more open in the estimating area. Our AP and AR persons like the easier processing in this area. Accounting, however, is still a challenge. I think we are still fairly new users, having 15 months under our belt. We have not even touched the scheduling feature, and only two or three of us are using the quote feature (which is great), so we still have more steps to take to fully utilize the software. Review Source MF Matthew F. Used the software for: ### "" March 19, 2012 4.5 Starr Manufacturing Inc. has been using JobBoss for over 10 years. During this time, Starr has more than doubled the number of employees in production and grown from a $5M a year company to over $12M in yearly sales. This would not have been possible without our ERP backbone, JobBoss. Starr has purchased and utilizes just about every module JobBoss has to offer. The top reasons for Starr's success in using JobBoss are: - The ease and accuracy of setting up detailed quotes or job templates for one time or repetitive work and then launching very detailed information packets to the production floor. This has minimized the amount of work in process questions and the cost of quality. - The MRP and inventory control functions have allowed Starr to minimize on hand raw material balances by 70% or almost $1M. By using JobBoss and some lean efforts to track and purchase materials we have the correct amounts of material when we need it but not in excess tying up valuable cash flow. - Another huge step in our ability to service customer accounts was the implementation of customer parts inventory systems. We are able to define certain common customer parts as finished goods, and to produce them in larger batches using our MRP reports rather than producing one part at a time to a particular order. - Data Collection has drastically improved our job cost reporting and eliminated the need for 1-2 employees to manually enter in old job transactions days or weeks after they occurred. This has transformed all of our JobBoss status reports. Giving us vital data to make important business decisions. - Lastly JobBoss's integration with Exact Synergy has allowed Starr to go almost completely paperless with regards to our ISO 9001: 2008 quality system among many other benefits Synergy brings to the table. The document control feature and most importantly the definable process flows Synergy adds, ensure that quality processes are addressed promptly and by the correct people at all times. ISO audits have never been easier and participation by employees in the quality process has never been simpler and less dreaded. Starr could not generate or facilitate the amount of sales, with as few administrative employees that we have, without using this ERP solution. Exact Software and the JobBoss developers have been listening to customer feedback and we cannot wait to see some of the upcoming enhancements the team has made to make JobBoss an even better tool. Review Source JS Jason S. General Manager Defense & Space Used the software for: 2+ years ### "Ease and efficiency " February 6, 2024 5.0 JobBOSS was a seamless transition. The team they have dedicated to your implementation is bar none the best. Pros Very easy to use cloud based system. Access to the sysytem from anywhere Cons That I did not purchase this software sooner. Review Source MD Michele D. Vice President Aviation & Aerospace Used the software for: 2+ years ### "9 Year User of E2 Shoptech" March 29, 2016 4.5 Pros The product is a comprehensive job tracking system. When using the individual "modules" in the correct order in creating parts, quotes, jobs, purchases, shipments, etc. you will be able to trace, track, run reports and get great information. Shoptech as a vendor has always been extremely helpful when you contact them. You will not sit on hold for hours like with some other vendors. You will find both basic information and more extensive information on their website either through webinars, help papers, virtual training classes and also User Discussion Boards. Should you not find the information which you are seeking, their staff is very informative and will not leave you in a bind. Cons The vendor is very upfront about what their system will and will not accomplish. I miss my accounting bells and whistles with having real time reporting at my finger tips (however, they do provide a "Quick-view" area in which to get real time data for various areas in the system such as job status, parts/customer/vendor inquiries and information, PO status, etc. The worst issue that I can state is that in order to take a look at where items are hitting the G/L, the month in question has to be posted. In order to make any changes, the months have to be unposted. Users should not be in the "Accounting area" when this is being done. AND the worst part in using the audit trail to see which user possibly edited something, no matter where in the system, the audit trail will only tell you who viewed, possibly edited, but will not give you further information to solve your puzzles as to who did what, when and why. Review Source VS Vickie S. Corporate Treasurer Automotive Used the software for: 2+ years ### "E-2 Review" March 5, 2020 5.0 This software has been a great find for us. This is the first software I have found to work for a manufacturing company. I would recommend this software to anyone looking to change and move their company into a new direction. It saves us a lot of time with the reports available and our users find it easy to maneuver and get the information they need for their job done promptly. Pros This software is very easy to use and works perfectly for our type of business. We are a metal stamping company and this software allows us to create each part separately and it's own flow of material to create the end product. It works great for inventory and the accounting. Cons The only problem I have with the Software is it does not incorporate the payroll. We have another system that is imported into the software but I would love to have a one stop shop when using this software. Review Source SP Shari P. Software Implementation Mining & Metals Used the software for: 1-2 years ### "JobBOSS Works!" February 21, 2017 5.0 JobBOSS is an integrated database that connects all our departments and data in one place and keeps our company and employees accountable to a system that provides us with solid and accurate information for daily operation and planning for the future. Although intuitive, JobBOSS is not out-of-the-box, first-day user-ready--so plan ahead and take advantage of the excellent training resources available. JobBOSS Customer Support is top notch. We were already working—but now with a little implementation, JobBOSS is working for us. JobBOSS works—and helps us work smarter! Pros I like the way all of the JobBOSS modules are interconnected, sharing data, and referencing all of the modules together. JobBOSS is a well-designed database that allows our company to manage all of our operations in one resource. From scheduling to inventory, to payroll, to bookkeeping, JobBOSS works for us. The Customer Portal is a huge asset, providing video training, online support, support documents, and an experienced and professional staff of Customer Support representatives that have always responded to any software support request within 24 hours--and normally within just a few hours. Cons This product has so many elements, that it requires a strong software support person on location. JobBOSS requires much thought and preparation prior to implementation, but a company who does their research and commits to a dedicated effort before launching JobBOSS will quickly reap the rewards for the front-end effort. Review Source VR Verified Reviewer Assistant Production Manager Used the software for: 2+ years ### "Overall positive experience working with the software and staff" May 11, 2018 3.0 We got more people in the shop involved and it improves the flow of information throughout the company. It also allowed us to eliminate numerous spreadsheets and other software and consolidate into one program. Pros The software is easy to use and everything ties together nicely. There is a good flow to the way the modules work together when you use them properly. Cons The security levels are either all or nothing. If you give someone access to a particular module, they have full access to it. There are many cases where an employee may need to view something without being able to modify it whether on purpose or by accident. A read only and read-write option would be great. Review Source Pat M. President Automotive Used the software for: 2+ years ### "Excellent system" March 9, 2020 5.0 Excellent! Pros We are a small manufacturing facility - but small does not mean we don't need the same data as the "bigs". E2 in it's old form was terrific - however the cloud based version is superior! Functionality - ease of reports, working with other platforms....we can't say enough! We are now working on customizing some reports and I can't wait til they are part of our daily work! Great software, great people, great value! Cons IF we can't figure out a custom report and need some form changes...it has taken longer than we like - however....that is the only downside thus far! Reason for choosing JobBOSS² Ease of use - especially with new version! Review Source AF Al F. Used the software for: ### "" April 18, 2013 4.5 We operate a precision sheetmetal shop in NJ. We fabricate simple parts to large complex multi level assemblies and everything in between for our customers. They demand a high quality item and when we went shopping for a new software system, we knew we needed one that would be up for the challenge. Our company was loosing control of raw inventory. We could not easily connect costs associated with a job to that job. Tracking jobs live on the floor was a chore also. Our old system was supposed to help us manage everything from order entry through the shipping, but it was just not up to the task. We spent more time working for our system than the system did working for us! We had looked at several companies before making our decision. We chose E2 because they had a system that could do all of what we needed and more. You are told how good a system is, how capable it is, all the typical sales talk. Well, believe it when it comes to E2 software and it's people. First of all, the folks are top notch. From the salesman to the service and training folks. They walked us through the implementation preparation. We were nervous about the impementation set up. Listen to them and take the time to set it up right, it may seem daunting but the extra hours you put into the set up will make for smoother sailing after implementation. From the first phone contact to implementation we felt comfortable with the folks at E2. Secondly, the software does what it says! Not only have we gotten accurate raw inventory counts for a full year, we were pleasantly surprised with other aspects. Purchasing has become much easier and less time consuming using the Job Requirements Report. Tracking jobs and connecting costs to the job are a breeze. You can even connect a cost that was not associated with the original estimate! The ability to "drill down" for information, both historical and present time is awesome. One area we would love to see a change in though, would be the material calculator. We need to do a little more off line calculating than we'd like to. Besure to go over that area with your sales rep. No reason not to buy E2 what with all the ease the rest of the system has to offer. We have been operating E2 for 14 months now and are happy we made the choice to partner with them. We have seen better control of all facets of our manufacturing process: raw inventory, finished good inventory, parts lists, purchasing, real time tracking and cost analysis. The software is terrific, but the people there to help you are even better. What more could you ask for, it's a great product with great service! Thanks E2 Team! Review Source JV John V. Vice President Aviation & Aerospace Used the software for: 2+ years ### "E2 is the ERP that gives the big name ERP's a Run for there money!!" October 2, 2015 5.0 Pros I have used multiple ERP systems some of them rather expensive with a large learning curve, when I went looking for a ERP system for our machine shop, one of the leading criteria was that the ERP would have, or support the AS9100 standard. E2 was the only one that offered a QA module to help create our AS9100 documentation, then as a bonus E2 had a consultant come out and help set up our AS9100 Quality Management System, to top it off, another consultant came back out a few month later to do an audit of our documentation to make sure we were ready to take on the AS9100 registrar. E2 does have an AP & AR module however we wanted to be able to keep our financial information separate in QuickBooks, this ERP system allows you to flow order and purchase order information seamlessly from E2 to QuickBooks by syncing this information over. I really hope companies that are looking for an ERP system make E2 their choice. I did a lot of painstaking research on this and wish I would have found reviews of ERP systems like this to help me along. E2 does what it takes to run a business effectively and as an added surprise the software is cost effective as well. Cons The only Area I have had a challenge with would be the timeclock buzzer, the timeclock portion is provided by one of E2's partners and we recently had the buzzer stop working well, the e2 sofware is pinging the correct signal however the buzzer is not working correctly. So really this doesnt seem to be a E2 issue it is a computerwise issue (computerwise is the timeclock system) Review Source Christine A. Gestion de clientèle Facilities Services Used the software for: 6-12 months ### "Outils de job" August 20, 2023 5.0 Pros Très facile à utiliserLa disponibilité du support sur les achats, devis, commande.... Cons La non disponibilité pour certains paysPas de version d'essai gratuit pour la maîtrise Review Source Response from ECI Software Solutions August 29, 2023 Je vous remercie pour vos aimables paroles! - Fengning Yu JobBOSS² Product Marketer TT Tania T. Office Manager Machinery Used the software for: 2+ years ### "Do not upgrade your version of QB's to 22 or you will not be able to sync from JobBoss" November 1, 2021 4.0 Pros Work Orders from customers and PO's to Vendors Cons After I upgraded my QB's version from 21 to 22, I was not able to sync. JobBoss did not warn me that this 3rd party would not be compatible even though that is one of their strongest sells of their product. The integrations of QB's. They also have not sent out an alert to their other customers that this may happen. I was forced to go back to my older version of QB's and had to reenter 2 weeks worth of work, not to mention that I went 2 weeks without being able to sync in invoice for customers or bills from vendors. Review Source PC Paul C. President Oil & Energy Used the software for: 2+ years ### "Feedback" September 19, 2019 3.0 Like any Job shop software it works and works best if you use it right. Good info in and you get good info out. Overall is works OK. My pro's and con's are above. Seems expensive & is a growing concern. Pros The architecture makes sense. Contains what we need to run our business. When we have a problem, we can usually get it fixed. Cons Pricing is extremely high. We are a growing business and a company that has been with E2 a long time, the ongoing cost to add users and yearly fees has us questioning if E2 is the right choice long term. Pricing is out of hand and the migration to the cloud based E2 costing is worse yet. The architecture does not allow you to click through to what you need, you have to write it down, back out and enter it manually. Nor can you copy & paste. Seems primitive in that regard. I usually have multiple ''time out'' errors per day. Reports and exports are weak & not customizable - we do way too much work outside of E2 to get and use information that E2 should provide. Review Source DB Dawn B. Finance Manager Machinery Used the software for: 2+ years ### "Good, But small changes could make big impact" March 19, 2021 3.0 It can be seamless, but it could be amazing. Better searches, more detailed inventory metrics but all in all an all encompassing manufacturing program with payroll add on's and fairly simple accounting module. Pros From orders to invoices all the jobs carry though the process and the reports allow users to see where gaps are. Cons It tends to be slow if a proficient user is inputting data. This causes error codes and stops production. Cell's should not need a second delay when inputting the data. Review Source DH Dave H. Operations Manager Machinery Used the software for: 2+ years ### "E2 on premise vs cloud based review" March 9, 2020 4.0 I am a daily E2 admin/user and have been using the E2 On Premise version 15 years. We converted over to the Cloud based version a couple months ago so I'm still discovering. Pros Cloud based - access the software from anywhere. Administrator's ability to allow knowledgeable users to customize their own reports. Cons I'm not fond of the fees being based on data collection users. I a plant like ours that can vary and if you hit the threshold of DC users you have to purchase more or play games with your existing DC users. Although all the information from the on premise version is included in the cloud version the navigation on the Cloud based system takes a bit of getting used to. It also seems that extra mouse clicks are required on the cloud version versus the On Premise. Some of the shortcuts are not available on the Cloud version (or at least I haven't found them yet) that used to save me time from bouncing around different screens/menus. Not show stoppers by any means.. Review Source CG Chris G. Office Manager Mining & Metals Used the software for: 1-2 years ### "Limited functionality" May 15, 2015 4.0 Pros Pretty easy to learn. Support staff are nice and helpful and they always walk me through anything I've mucked up. The program is easy to use, it's not real complicated, more user friendly then some packages out there. Cons Limited functionality. I came from an Oracle (manufacturing) background and I find getting the information I need out of JobBoss is very frustrating. I wasn't expecting anything close to what I had before but some items seem like they should just be common sense. You cannot run a backlog with rev's for the parts, unless you pay extra. I do accounting as well as customer support and I find it very difficult to pull the information I need in one report so I have to cut and paste. Plus exporting in to Excel the formatting is not great. I have to reformat everything. Lastly, to had an extra person to the users (extra license/seat) is crazy expensive. Almost twice the amount of the maintenance agreement. And if you upgrade, they do everything remotely so you have to do all the stuff on your end - and of course everything you want or need as a cost. On the plus side, the program is pretty easy to learn and navigate. The customer support staff are pleasant and for a small company - I guess the value is okay. It was already here when I came so I don't have much to compare it to. I do know we are not using the functionality the way we should and I wish I could find a consultant locally that could just come sit with me for a couple of hours. Trying to do stuff over the phone or email is time consuming and inefficient and I don't want to pay the cost of flying someone here only to be told I have to pay extra for everything. Review Source Similar Products Featured