# JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is JobBOSS² the right Job Shop solution for you? Explore 865 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219273/JobBOSS/reviews

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JobBOSS²

4.2 (865)

[View alternatives](https://www.capterra.com/p/219273/JobBOSS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 15th, 2026

# Reviews of JobBOSS²

Ease of use

4.1

Customer Service

4.4

## Pros and Cons in Reviews

CC

Cody C

OwnerMachinery, 2 - 10 employeesUsed the software for: 1-2 years.

“The best feature for us in JobBOSS² is how it flows through the system - from estimating to actually creating an order to shipping to receiving to billing.“

October 15, 2024

JD

Jhonny D

Senior IT ManagerConstruction, 501 - 1,000 employeesUsed the software for: 6-12 months.

“We are often unable to distinguish new revisions of parts from the same supplier unless we enter new part numbers for them, which only increases the amount of data we enter on our end.“

April 11, 2025

BD

Brooke D

Office ManagerMachinery, 11 - 50 employeesUsed the software for: More than 2 years.

“We like the comprehensive functionality, customization options, integration capabilities, real-time insights, user-friendly interface, and dedicated support services, all of which contribute to improved efficiency, productivity, and profitability in our manufacturing operations.“

May 30, 2024

BL

Brandan L

Design EngineerMachinery, 11 - 50 employeesUsed the software for: More than 2 years.

“One of our integrations is not syncing up properly - we're struggling to get the data points over from Paperless Parts into the system.“

October 16, 2024

JD

Joel D

Laser ProgramerConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years.

“This program allows us to manage our parts, all the way from quoting, to shipping and billing. Once you learn the system, there is a lot of information available that allows you to track, schedule, and make sure your products follow all of your customers requirements. If you fully utilize what's available, you have a lot of information available to you, to make your business efficient and make sure you're making a profit on your parts.“

June 20, 2024

BL

Brandan L

Design EngineerMachinery, 11 - 50 employeesUsed the software for: More than 2 years.

“Also, there seems to be a ceiling on scalability with the number of parts of our products, as some have 600 or 700 components - this can be difficult to manage.“

October 16, 2024

MB

Melv B

OwnerMachinery, 2 - 10 employeesUsed the software for: 6-12 months.

“Also, with so many features and capabilities, it is also very customizable and allows us to change just about anything we want.“

October 15, 2024

CC

Cody C

OwnerMachinery, 2 - 10 employeesUsed the software for: 1-2 years.

“Also, there is no second security system to get important information if the system goes down.“

October 15, 2024

## Showing most helpful reviews

Showing 1-25 of 865 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

John M.  
CFO  
Chemicals  
Used the software for: 2+ years

### "JobBOSS as an ERP"

November 21, 2018

5.0

Overall we like the product and have good results with the support teams.

Pros

JobBOSS as a standalone is good, with some nice Crystal Reports added on. What makes it great is that there are quite a few add-ons available (for Quality, CRM, etc.) , plus it it stores all of its data in a SQL format that works well with Microsoft products.

Cons

I work mostly in the Finance/Accounting side of the business. There are some basic things that could be added in the next version upgrades.

Review Source

Response from ECI Software Solutions

November 26, 2018

Hi John, Thank you for your recent review of JobBOSS! We appreciate your feedback in making our solutions better. Would you mind sharing the basic things you referred to that could be added to our next version upgrades? We would love the opportunity to pass this along to our software dev team. Thanks again and we appreciate you as a customer! - The ECi Marketing Team

MM

Michael M.  
President  
Construction  
Used the software for: 2+ years

### "Complete company software "

May 21, 2024

5.0

The customer support was great while implementing the software and after implementation of the software. The software exceeded our expectations.

Pros

The ease of quoting parts for customers was decreased substantially. Real time reporting of the work flow in production. The ability to connect with the system offsite to give customers answers about their orders while meeting with them.

Cons

There was a lot of data entry that had to be done to get the system working correctly for our company.

Switched from

[Profit-Track](https://www.capterra.com/p/216069/Profit-Track/)

Did not work well for the company and was outdated

Review Source

JB

Joe B.  
IT Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Does not grow at the rate of your business"

December 30, 2015

2.0

Pros

The designers clearly have knowledge of a shop environment and are pretty comprehensive in touching all the aspects of a job shop. The sales team is very accessible. The product is very easy to get up and operational with which may be attractive to shops starting out or implementing this type of system for the first time. The software does have controls over what users can do what which is useful for keeping employees in check. The reports that it generates are concise and professional looking out of the box.

Cons

The interface is woefully outdated and lacks cohesiveness throughout, data entry practices in one area do not apply to others and certainly do not conform to defacto software standards. Its a bit embarrassing having state of the art CAD/CAM systems with wonderful imagery next to something that looks straight out of 1996. Looks are one thing but we have had a lot of time lost due to slow workflow and data entry errors. It will open many windows and dialog boxes which demand screen focus. Not only is it cumbersome to work in other windows applications with E2 running, you can not even run more than one task at a time inside of it. The software does not scale well to high resolutions or multiple screens. The software rarely fails gracefully, you'll get cryptic error messages in never ending loops. The software relies on a number of 3rd party frameworks including outdated Java runtimes (insecure) All of your data is stored MSJet databases, for those not tech savvy, its late 1980's technology that is isn't supported by Microsoft any more and was never really designed to be scaled to the point you can potentially reach. They do offer an upgrade to MS SQL which comes at a significant cost (which doesn't include SQL server itself or migration services) and it has the added bonus of breaking any custom reports (which are also expensive commissioned work). Although some user controls are present, there isn't granular control over everything in the system. Its very possible users without clearance to certain information can gain access to things they shouldn't. (ie: ITAR) Nearly every other vendor is offering some type of cloud integration, and although E2 does offer a component called webview (no surprise, its an additional fee), its really a customer portal and doesn't offer much in terms of what a company employee would need. The software will not play nicely across multiple networks, we had several locations connected via VPN which Shoptech does not support. Their solution was to use MS terminal services which is cumbersome and requires additional licensing. In today's global economy, accessibility should be paramount, not a vendor locked afterthought. The software does have provisions for shop floor data collection and although it does work, its cumbersome and our busy and non-technical shop floor staff abhor it and we eventually abandoned it. Support was initially good but as our business grew and our implementation of the software became more complex support has been slow to respond (if at all) and many of the ongoing problems we are facing haven't been satisfactorily resolved.

Review Source

VR

Verified Reviewer  
Office Manager  
Machinery  
Used the software for: 1-2 years

### "Would recommend!"

March 30, 2021

5.0

I'm very happy with this system and would recommend.

Pros

I think what drew us to this ERP system from the start is the aesthetics. It's got a great color scheme and easy to find your way around the system with the color coded sections and icons. A close second is the flexibility you have with E2. You can pretty easily undo mistakes and recreate packing slips, invoices, etc.

Cons

I want to be able to customize the reports more easily. I don't know how to use their Report Designer and it's not easily self-taught.

Switched from

[Kinetic](https://www.capterra.com/p/249741/Kinetic/)

It was time to upgrade and we felt Epicor was too large of a system for us.

Review Source

JM

Jeff M.  
Buyer and Quality Engineer  
Machinery  
Used the software for: 1-2 years

### "Jobboss2 made our business grow. "

January 27, 2025

5.0

I was able to take our shop to another level and improve overall performance and keep jobs on track so much easier.

Pros

Flexible and affordable. Able to keep track of jobs and inventory very easily. Track job progress on next level.

Cons

I'll have to let you know when i find something.

Review Source

MC

Milt C.  
Project Manager  
Machinery  
Used the software for: 2+ years

### "Great Manufacturing ERP"

October 16, 2024

4.0

Overall, we have a great experience every day with JobBOSS². It works for us, and it does what our workers need.

Pros

We really like that we can have multiple windows open at the same time and be working on lots of different things at once. It helps us to work faster. Also, the menu items are very clear and the system overall is easy to navigate. Recently quoted parts, RFQ, etc. are all easy to use for us. Keeping track of jobs that our employees are working on is easy with JobBOSS².

Cons

No complaints. The software does exactly what I need it to do.

Review Source

MR

Mike R.  
Purchasing Manager  
Machinery  
Used the software for: 2+ years

### "JobBOSS² Works Great For Us"

October 15, 2024

4.0

Overall, JobBOSS² is helpful to us, but it is underutilized. There are many more features that the system has, but we are not taking advantage of them. We need help to learn the system fully and take advantage of everything the system offers.

Pros

The quoting feature is excellent and is very helpful to us. Next, getting information in and out of the system quickly is a huge benefit. Third, tracking jobs is both simple and easy to keep track of.

Cons

The reports are difficult to interpret, particularly profit and loss reports - some of the numbers just don't make sense.

Review Source

EB

Eric B.  
Vice president  
Airlines/Aviation  
Used the software for: 1-2 years

### "Ease of use enabling company control"

September 1, 2024

5.0

Jobboss and ci employee’s help to create a supportive and easy to use product. Increasing efficiency and enabling execution of deliverables to the customer.

Pros

Ease of use allows my business to execute at low cost overhead of my company

Cons

That if the web browser get closed you lose unsaved work

Review Source

WW

Wayne W.  
General Manager  
Machinery  
Used the software for: 2+ years

### "Our Business is Better with JobBOSS²"

October 16, 2024

4.0

We use JobBOSS² every day and our business is better off using the software.

Pros

JobBOSS² makes it very fast to get work done as compared to other softwares, There are fewer steps required to complete the work that needs to be done. We like the functionality of the system and we use it every day effectively.

Cons

Sometimes the system is not as interconnected as I would like it to be. I want the system to speak to every aspect of the ERP to be fully connected.

Review Source

CC

Cody C.  
Owner  
Machinery  
Used the software for: 1-2 years

### "8/10: A Solid Choice for Manufacturers"

October 15, 2024

4.0

Everyone at the company likes it - the shop and the offices work together in JobBOSS² and has everything we need.

Pros

The best feature for us in JobBOSS² is how it flows through the system - from estimating to actually creating an order to shipping to receiving to billing. The workflow is very easy to understand.

Cons

We're in the Cloud. I don't like that there is no integration to my local hard drive at the shop. So, I have to store files in 2 places. Also, there is no second security system to get important information if the system goes down.

Review Source

JD

Joel D.  
Laser Programer  
Consumer Goods  
Used the software for: 1-2 years

### "Jobboss2 for Metal Manufacturing"

June 20, 2024

4.0

We've been using some form of this program the 11yrs I've been with this company. In that time, I haven't had any major headaches with this program. The UI seems good. There is room for minor quality of life improvements, but overall I'm satisfied with it. I believe these minor issues can be cleared up with future updates.

Pros

This program allows us to manage our parts, all the way from quoting, to shipping and billing. Once you learn the system, there is a lot of information available that allows you to track, schedule, and make sure your products follow all of your customers requirements. If you fully utilize what's available, you have a lot of information available to you, to make your business efficient and make sure you're making a profit on your parts.

Cons

There is some chunkiness to the program. There are things that take more steps than necessary to find the information you need. There are some things that you can double click, and it redirects you to a different area of the program, which is good. Other things, you not only can't double click on, but it doesn't allow you to copy, necessitating manually writing it down and navigating to the other part of the program. There are a few other features I'd like to see. Things that should be available, but haven't been implemented. I feel all of these issues can be solved with future quality of life updates.

Review Source

NL

Norry L.  
CEO  
Packaging and Containers  
Used the software for: 2+ years

### "10 year user of the product"

June 17, 2024

5.0

We have had an excellent experience with E2 / JobBOSS from 2015 until now. It has given us a lot more consistency and visibility into the business.

Pros

It does a great job of capturing all of the work flow in a manufacturing business. We use it from estimating all the way through shipping.

Cons

I do not believe you are able to upload a csv file as a user or admin. You have to have the company do it for you. It should be able to take a properly formatted csv like most software application will allow.

Reason for choosing JobBOSS²

It has a lot more capabilities than expanded accounting software.

Review Source

JS

JOSE S.  
President  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "All features needed"

September 3, 2024

5.0

It covers all our process control needs.

Pros

It offers the rigt features our company needs. Easy to learn and use.

Cons

None up to now. Our experience have been satisfactory.

Review Source

DM

Deidre M.  
Office Manager  
Wholesale  
Used the software for: 1-2 years

### "Very intuitive to use"

June 21, 2024

5.0

Overall JobBoss is a great software. I find it easy to navigate and the reports suit my needs at the moment. I would like to see more complex accounting functions in the future.

Pros

My number one pro for JobBoss2 is ease of use. It's pretty intuitive, and I appreciate the simplicity of the accounting module.

Cons

The reporting for accounting is very minimal. I would like to see more standard accounting reports available. I would also like the ability to add more columns to my views (don't know if that's possible now. I haven't been able to find a way to do so).

Review Source

SH

Sherri H.  
CFO  
Machinery  
Used the software for: 1-2 years

### "Buyer Beware"

September 17, 2021

1.0

To anyone that is thinking about purchasing E2, now known as Shop Tech....BUYER BEWARE Our company made the decision to purchase E2 in 2018 at a machine show. The sales associates that were demonstrating the software did an amazing job showing off it's operational talents and expertise. The company paid for two of us top management specialists to travel to a training sight where we worked out of a step by step workbook, which began the wasting of monies....But then 1/1/2019 the nightmare began. The program was not the same as the one purchased by the President of the company. They supplied a brand new version of E2 and told us that it had been a replacement for the one we purchased and the prior was no longer available.. For two years to follow we were nothing but guinea pigs. Our company suffered computer glitches, accounting problems, data loss and production interruption, due to the unready malfunctioning computer software supplied. Numerous hours spent with E2 support, could still not rectify the continuing accounting issues and glitches within the software. Weekly we received updates from E2 tech support to fix problems in their new system. These updates regularly had thousands of changes. Goodbye Shop Tech... and good riddance!

Pros

The customer service was terrible and we do not have any pros to say about this software.

Cons

We hired a representative from their company to fly out for some help with direct training and accounting fixes. We had to prepay for his services. Upon arrival he informed us that he too was unfamiliar with the accounting portion and couldn't help us much. His services totaled over $6000.00 We finally resorted to paying our CPA office several hours to go through the process with us and balance the books. In short, $37,000.00 later, not only we would NEVER recommend this product to any sized businesses, but if you're thinking of viewing this product, don't waste your time. They will show you a demo of software that's already setup and operating smoothly, which is NOT what will happen when you implement. As of January 2021 we have since, happily moved on to new software, but recently been forced to pay for the last six months of (non) tech support or risk being sent to Collections from Shop Tech. Classy Shop Tech....very classy.

Review Source

MB

Monica B.  
Operations  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "We think this is the perfect software!"

September 26, 2019

5.0

We can't say enough about the outstanding support and customer service from the folks at Shoptech. They have always been an absolute pleasure to work with - extremely responsive and knowledgeable!

Pros

We are a 20 person precision machining and sheet metal fabrication shop. We do everything from prototype to large quantity production runs, and E2 Shop System does everything we need it to! This software follows a part from cradle to grave; from establishing raw material part numbers all the way thru to cash receipts, it ties every aspect of a job together, and is extremely user friendly! I love that we can collect real time information on the progress of a job, and when all is said and done, we know EXACTLY how much it cost us to produce a part. It allows us to give our customers the best possible price without any guess work on our end. We have been able to keep our accounting bills to a minimum, as the software allows you to produce balance sheets, income statements, 1099's - EVERYTHING! In 2017 we decided to convert to the Web Based version, and it was an absolutely seemless transition. I LOVE that we can do quoting, bookkeeping, analysis, etc. remotely. No longer needing to maintain a huge server has been great too!

Cons

I can honestly say that I don't feel like there's anything "missing" with this software. Of course, there are the occasional "glitches", but Shoptech is very responsive and quick to come up with a fix! If I HAD to find something to complain about, it would be that the "maintenance fees" are a bit high for the web based version. However, not needing to maintain a server and the expense associated therewith, it's probably close to a wash!

Reason for choosing JobBOSS²

When making the decision of which software to purchase, I decided to "use" each one for a week, without any input from outside. I wanted to see which would be the most user friendly and intuitive, and I ended up choosing E2. It was just easy to use, and it did everything that we needed it to do - and more!

Review Source

RB

Robert B.  
System Administrator  
Building Materials  
Used the software for: 2+ years

### "The Perfect Manufacturing Software "

October 25, 2018

5.0

We have been using E2 for well over 16 years and so far we love it. We have used other systems and this one just seed to get it right. In that time we have only had a handful of issues of which most were fixed in minutes and all we had to do was call Tech Support and explain what was not working. The customer and technical support staff are extremely knowledgeable in what their software can do and how they can customize it to fit your every need. They have even extra fields set aside for all most every function to carry different data types just in case you have found a data point that they haven't thought of.

Pros

E2 creates a clutter free work space with a simple layout and design. Shop Tech has broken down the manufacturing process to get a true understanding of how our company really operates. The bolt on modules allow for greater control of specific functions in particular departments. We specifically use the Scheduling and Custom Order Import Automation functions. Scheduling give us a top level view, department view, work center view, and all the way down to a view of sub parts that make up a single part. This tells us exactly where an order is as well as if we are under or over loaded at the work center and department level. All I have to do is pull up the schedule, click a button for the level of detail I want to display and away it goes. The Custom Order Import Function has allowed us to automate the order entry process by simply downloading a file from our customer, pointing where I saved the file, and clicking "Import". This function creates the order and based off our custom company settings which we have setup to automatically pull from stock jobs, inventory, post a quantity to make or a combination of all of the above. We can then run a requirement report to see what we need to make to fulfill open orders or to make stock for inventory. It really doesn't get easier than that.

Cons

The extra modules do have a cost but they are well worth it. On the plus side of that, E2 will demo the modules with full functionality and if it doesn't incorporate everything that you need you don't have to purchase it.

Review Source

CS

Chris S.  
Operations Manager  
Defense & Space  
Used the software for: 6-12 months

### "Room for Improvement and Poor Onboarding support"

October 14, 2022

3.0

Dissatisfied and disappointed.

Pros

Interface is user friendly and visually appealing. A lot of potential.

Cons

Limitations on customizing views, terrible implementation support, tremendous lack of technical support. Editing an order "freezes" it so if a PO is cut for material on that order, it causes a glitch. Customizing reports is not the easiest, and could be easier. Worst part so far has been trying to get technical assistance with the system. You will have to invest a lot of your own time to figure it out without help.

Review Source

AH

Anne H.  
Office Manager  
Machinery  
Used the software for: 2+ years

### "E2 Has Brought Amazing Efficiency to our Company"

September 17, 2019

5.0

Efficiency, time saving, and error reduction are the main contributions this system has brought to our business. The error reduction is found in only having to enter information one time, and having that follow through in all of the processes, even on our Open Order Summary. If an initial error is made, it can be corrected at the source and the other paperwork corrected or re-generated. The efficiency and time-savings are self evident in what I've already said.

Pros

E2 has really helped us streamline all of our processes: from initially purchasing, through receiving, invoicing, check writing on the AP side; to processing POs from customers, generating orders, travelers, packing lists, and invoicing on the AR side. I can't imagine going back to what we did before! In the E2 system, once a part number/PO is entered, all of that information travels through all of the processes and handling of that item. No more repeated entries, with that time consumption and potential for error--one entry and you are done!--the processing of the PO or part number then goes through the whole shop and out the door. And I am not even including the ease of quoting and routing, which is less in my area of work, but is the area where most parts "begin" their life with us. E2 takes these parts all the way through, including the generating of Return Authorizations and credits when those are needed, in a seamless way.

Cons

Honestly, I can't think of any significant cons. We have had the occasional glitch or problem with usage, and there are some areas where I wish we could use the system even more, but for the massive amount of work we do use it for, it is excellent!

Review Source

TS

Tabatha S.  
Office Manager  
Medical Devices  
Used the software for: 2+ years

### "E2 Team"

October 22, 2020

4.0

E2 ShopTech has a great team to work with when your troubleshooting. If they can not find the answer they will make a copy of your database and find the answer and let you know the results. \[SENSITIVE CONTENT HIDDEN\] proved this to me on my last ticket sent in. Thank you for all your help troubleshooting the cost report vs the inventory stock amount.

Pros

Easy use for an ERP System. I enjoy all the help and support when I was leaning this software a few years ago. the transition from the old software to the new software was very easy. Your team is very helpful when teaching others how to use the software. The classes are a huge help. Thank you.

Cons

I could see improvement in offering the old live classes in the old E2 software. My old job, I used the old software then transitioned my team to the new we based software. Now, I am back using the old software until I move them to the web based software, and the classes are only in the new web based software, so it is difficult to teach a new team how to use this software when the video's only show the new web based version.

Reason for choosing JobBOSS²

An ERP all in one system and the tech support option for help.

Review Source

NE

Nick E.  
Operations  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "E2 Shop System Review"

August 26, 2019

5.0

See my answer under "Pros".

Pros

The software is very easy to learn and the interface is extremely easy to navigate. The modules provided exactly mirror the processes in our business so almost every part of the software is applicable to our day to day operations. Having our business data archived, accessible and organized has sped up and simplified many of the tasks that used to take much longer. Estimates are now completed much faster and processes such as material receiving, shipping or the production of purchase orders for our vendors have become standardized and much easier to do. The time savings and insights into our business / production processes have made us more competitive and our customers (especially our larger industrial customers) see value in the advantages we've gained from the software.

Cons

The one part of the software that we find of little value is scheduling. This may not be the case for other users but as a job shop we've found that the scheduling module simply doesn't work with the realities of our production processes.

Reason for choosing JobBOSS²

We liked the simplicity of the E2 product and thought the features it offered were the right fit for our business. Other products we looked at seemed over complicated for what we were trying to accomplish. We also felt comfortable with our E2 representative and as an IT person I felt confident in the abilities of the technical support people we worked with.

Review Source

HR

Heidi R.  
CSR/Office Operations  
Machinery  
Used the software for: 1-2 years

### "Good for Shop Management, Has Some Quirks"

May 10, 2019

4.0

Pros

\-This system does work well for managing active jobs as well as keeping all the historical information on jobs run in the past. It's easy to look up jobs in the system, see how much you've charged in the past, see what machines you ran it on, see how many times you've run it, etc. -The visibility between the shop and the office is very helpful - we use the data collection function, and the office can look at any job and see where it's at in process and who has scanned into the job. -System links well - you can capture labor, material, machining and outside services all on the same job easily and efficiently. -Integrates well with quickbooks for invoicing. -Customer service is easy to contact and fairly knowledgeable (some reps are better than others, sometimes I've had to call multiple times for the same question but I do eventually get an answer) -System design is clean and straightforward.

Cons

\-The system has a lot of quirks that you can work around but just seem inefficient (ie you can't make a machine or work center inactive. This doesn't make sense for shops that upgrade machines and get rid of old or malfunctioning ones.) -The reports are helpful to a point - basically they are helpful if all of your information is entered exactly how JobBoss requires it to be entered. Sometimes you don't know you are entering something wrong until the report comes up looking very wrong, and it can be tricky to figure out where your settings need to be adjusted for the report to come out correctly. Once you know how to run everything, it's easy to repeat.

Review Source

PH

Paula H.  
General Manager  
Machinery  
Used the software for: 2+ years

### "Webversion is costly and cumbersome. Sorry we upgraded"

May 1, 2019

2.0

I'm sorry we ever upgraded to the webversion

Pros

When we originally purchased the access version of the software that ran on our server. We were pretty happy customers. It preformed up to our expectations and we used the entire suite of modules. We used that version from 2011 through 2017 after which we upgraded to the webversion. The original version was easy to use and very comprehensive. The only pro for the webversion is that you can access it from any device that is connected to the internet.

Cons

Wait time while tabbing between fields is often delayed which significantly increases the amount of time it takes to complete any task. Most tasks require approximately 20% more time to complete. There are problems with lost work due to connectivity. We are told most of this is a result of our internet connection speeds but when we test internally, the speeds exceed the requirements. There are also many issues related to browser cache files. Each new update fixes one set of problems but rolls out a new set of problems. The time it takes to estimate and quote jobs has increased 20-35% depending on the complexity of the job. We are not able to downgrade to the version we had before without losing data and we are not able to put the new version back on our server without making a major upgrade ($20k est) to our server hardware and software.

Review Source

RE

Roy E.  
Planning  
Plastics  
Used the software for: 2+ years

### "One of the best"

February 16, 2017

4.0

I have used JobBoss for the last 6 years and it's great for a shop like ours with custom products. It handles everything from the initial customer quote to turning it into a sales order, defining specific jobs and component jobs all the way through shipping and invoicing. The various processes you might need are logically organized into modules which make performing specific tasks easy. The downside is the occasional lack of communication between the modules requiring you to complete some information multiple times. The only reason I did not give 5 stars across the board is the inability to look at the big picture (all open orders), drill down to the semi-big picture (a specific sales order), and so on down to the minutest detail. If you are looking at any of these areas by itself JobBoss is a great tool that does a terrific job at helping you manage a project; it could use a little tweaking to help you really manage multiple projects with ease.

Pros

The level of detail available about any project, material requirements for the project, routing steps, and tracking of progress. A complete system available to manage every aspect of the shop from scheduling of employees and jobs, payroll, materials, and more. XML support to allow you to use external programs to exchange data with JobBoss.

Cons

Inability to really drill down from a broad overview of projects in the shop down to specific details of a single job. Customer support for using XML extremely limited. Poor documentation on using it. Does not allow you to require completion of a routing step before beginning the next. Ability to track progress is 100% dependent upon employees logging into a job and recording their progress without any enforcement policy within the program.

Review Source

MK

Melissa K.  
EVP  
Mining & Metals  
Used the software for: 2+ years

### "If you are a company that is looking to truly maximize an ERP system to organize your company thoroughly, I would keep searching."

April 1, 2018

2.0

Pros

E2 user for 13 years, sequel version. Most manufacturing companies hardly utilize more than 50% of an MRP/ERP, and don't put the effort to truly comprehend the system to ever fully utilize. In those cases, this would be a good system to use. It does a lot of muscle work for you if you use it right. If you are truly ok with simply letting their scheduling module spit out a generic schedule that is limited in work-ability, this would be a good system. The most updated version has more bells a whistles which is nice but for us was fundamentally lacking in real change and not worthy of the investment to upgrade - plus the fact it is an entirely new system where you would lose all your history was additionally disappointing.

Cons

The system has way too many issues. The purchasing module is as stagnant and rigid as it gets. No room for flexibility. The estimating module is also disconnected on very basic levels from the purchasing side. The scheduling module has not been updated in any sort of substantial way since the beginning and is entirely too slow to be of use if you actually want to actively manage your variables. It crashes a lot (and yes, we had it set up by them so no reason there). The support is BASIC. Within 1 year, I was more knowledgeable than the staff trying to help me with questions I had. Constant system issues where quantities duplicate on their own, or system crashes when running a report (which some of them take a really long time).

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