# Airwallex Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Airwallex Software - reviews, pricing plans, popular comparisons to other Financial Services products and more.

Source: https://www.capterra.com/p/218771/Airwallex

---

# 

 Airwallex Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Airwallex

## What is Airwallex?

Airwallex's cloud-native platform has been engineered to take the friction out of your global payments and financial operations. Whether you're a global business looking to save time and money as you scale, or a forward-thinking enterprise that's ready to build your own financial products, Airwallex's leading technology can support your growth. Unlike legacy banking, Airwallex gives you the speed, simplicity, and savings to seamlessly operate your business across borders. Manage everything from online payments, treasury and FX, to spend management - all via one secure Business Account that can be accessed via desktop or mobile. If you’re looking for a more customizable and programmatic solution to manage and move money, you can integrate directly with our Core API. And if you’re a platform or marketplace that’s looking to generate new lines of revenue by offering your own financial products, you can tap into our powerful Embedded Finance solutions.

## What is Airwallex used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Financial Services](https://www.capterra.com/financial-services-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Airwallex

3.9 (15)

VS.

[4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (15)

Ease Of Use

4.5 (26,261)

Value For Money

3.8 (15)

Value For Money

4.4 (20,123)

Customer Service

3.4 (14)

Customer Service

4.2 (20,380)

## Airwallex alternatives

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

Highest Rated

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

[4.7 (9,270)](https://www.capterra.com/p/222572/Venmo-/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/222572/Venmo-/)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

[4.7 (2,670)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170278/Square-Payments-Processing/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,018)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[View all alternatives](https://www.capterra.com/p/218771/Airwallex/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Currency

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

Activity Dashboard

3.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Mobile Payments

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Search/Filter

3.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Transaction Monitoring

2.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Monitor or audit historical and current transactions to analyze customer account activities

Expense Tracking

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Airwallex 97 features

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Verify the identity of users/devices to enable secure access

Compare and match accounting/financial records with corresponding bank statements

Complete outstanding payments

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Process of sending a large number of documents, messages or emails to multiple recipients at once

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Manage contact details and communication with clients

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage and track credit cards that are distributed to employees to use for authorized business expenses

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Change one currency to another based on real-time rates/values

Add customized logos and colors to align with company branding

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Accept and process credit/debit card transactions

Wallet that digitally stores credit/debit cards or other items like tickets, loyalty cards, and coupons

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transfer money electronically between two bank accounts

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

A chronological record of actions or occurrences within a network, software, or process

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Monitor and record expenses such as purchases or charges incurred

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

For businesses/firms that manage foreign currency transactions

Identify and prevent suspicious activity

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Verify, organize, manage & store enterprise data assets in a centralized repository

Access software remotely via mobile devices

Notifications via mobile devices

Clients can submit payments via mobile devices

Scan and upload receipts to a central database using a mobile device

Manage and handle various international currencies

Manage and support multiple languages

Manage and support multiple locations

Process payments via multiple modes directly through the application

Ability to manage transactions online with a mobile device or computer.

Create, send, and view electronic invoices

Accept and process online payment transactions

Peer-to-peer (P2P) payments is an electronic transfer of money between bank accounts

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Send clickable links via text or email to collect payments from customers

Accept, record, and reconcile financial transactions

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Accept and process customer payments for products or services using hardware and software

Create, manage, and track policies and procedures within an organization

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Track actual currency exchange rates/values in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Send/receive remittances across multiple currencies and locations

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Set allowances and ensure employees don't spend more than the allotted amounts

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Organized process that walks users through each step of building a business plan

Supports stop and limit orders within forex

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Monitor or audit historical and current transactions to analyze customer account activities

Track movement of transactions across accounts

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (15)

4.1

Based on 15 reviews

## Pricing

Value for money

3.8 (15)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.8 (15)

3.8

Based on 15 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Odoo](https://www.capterra.com/p/135618/Odoo/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Lazada](https://www.capterra.com/p/249718/Lazada/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.4 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.4 (14)

3.4

Based on 14 reviews

## User reviews

Overall rating

3.9

Based on 15 reviews

Filter by rating

5(9)

4(2)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

RP

Ryan P.

Graphic Designer

Design

### "Become a true global force!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 16, 2026

overall, it's great. Especially for transactions for clients of mine that are outside of the United States.

Pros

It's great for businesses that operate globally. Users can send payments to 150+ countries and transact in dozens of currencies

Cons

My least favorite aspect is getting help from a real support person can be difficult, especially when dealing with account or payment issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Connie D.

Acct Mnager

Consumer Services

### "Account Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 12, 2026

user friendly and can use anywhere and dont need to bring cash and safe to use even international transactions

Pros

ease of use and makes life easier and safer no need to bring cash family of 5 uses this even internationally

Cons

Nothing, just when merchandiser card reader is not working especially international transactions, wait time for customer's service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Harry S.

Head of CSM

Accounting

### "Highly recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 29, 2025

Very positive, would recommend to colleagues and friends. Very simple interface and is also helpful managing multi currency.

Pros

Air wallex makes it incredibly easy to manage our expenses. We love the instant notification to add your receipt when you purchase something.

Cons

I wish it was slightly quicker at using the ai to read the invoice / receipt. It works out quicker typing it yourself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Bobby T.

Owner

Marketing and Advertising

### "This app is a joke and should never be used by any business owner. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 7, 2025

Pros

The pros are that it first feels like a great app with great features and everything is great right until you actually decide to use the app.

Cons

Big congrats to Airwallex. They froze and rejected a simple transaction of just $156.18 USD without any valid risk concerns. The lack of customer support is non-existent and completely unacceptable, and the overall experience has been terrible. This app is a joke and should never be used by any business owner. It's a trap. Good thing I didn’t try to deposit more. I won’t be using this app again and will be rating it 0/5 everywhere. Absolutely disappointing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Damon B.

Founder

Telecommunications

### "Great transfer platform for medium-to-large money amounts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 17, 2025

Works great with clients. The transaction costs are reasonable for large amounts, but smaller amounts can get pricey.

Pros

Smooth, affordable transactions and transfers.

Cons

The transaction costs can be high for low amounts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Robert S.

owner

Automotive

### "This is a scam.....they are locking and keeping my funds in my account."

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 1, 2025

You can never communicate with a real person. Only a computer automated response .

Pros

It was working well until they locked my account because they needed updated info which I sent. Customer service does not exist

Cons

They blocked my account because they needed updated info. I sent them what I understood they needed. An automated response was they needed more info but would not tell me what they needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Elena D.

Marketing Manager

Consumer Electronics

### "Multi currency Viral Fintech platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 23, 2025

As a small business owner Airwallex is quite convenient to make transactions between different platform. It is integrated with Etsy and Amazon and therefore we don't need to apply for different bank cards as foreigner.

Pros

Airwallex simplifies cross-border transactions by offering a unified platform for multi-currency accounts, virtual wallets, and international payments. And the application process is simple and fast.

Cons

Airwallex is not so nice to small enterprise in China and has a imited understanding of local regulations and market dynamics.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reasons for choosing Airwallex

The application process is simple and fast

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

bridgette k.

owner

Arts and Crafts

### "Airwallex is Awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2025

Pros

Airwallex is great when it comes to exchange fees and I also like the virtual cards feature as I sometimes do not want to use my personal cards for certain sites. The customer service was also great.

Cons

There is no need for improvement that I can think of at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HR

Hugues R.

Director

Leisure, Travel & Tourism

### "Versatile multi-currency management platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 16, 2024

Really good and smooth, with close invovlement of our account manager

Pros

The ease to open a bank account in different currencies

Cons

Bank fees were reasonable but have increased

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CT

Christian T.

Owner

Marketing and Advertising

### "Airwallex – Not a fan of their onboarding and decision-making"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 1, 2024

Disappointing, and I'm frustrated by their lack of transparency, and arbitrary process. It feels unfair, biased, and lacking in credibility.

Pros

It's a lovely interface, and they support a lot of currencies. Their UI is really strong, and it feels like a nice modern service.

Cons

I went through the KYC and business sign up process for my consulting business which has a 6 year operational track record with no issues. They rejected my application, provided no reasoning why, and I'm entirely within their acceptable use policy. So you can judge for your self, I provide marketing consulting services. It's mystifying, and disappointing. It also took then less than 10 minutes to process but they claim to follow a thorough review process. I am dubious about their claims, and reasoning.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/218771/Airwallex/reviews/)

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