# ChiroHD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ChiroHD the right Chiropractic solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218059/ChiroHD/reviews --- ChiroHD 4.8 (132) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ChiroHD Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We like that chiroHD has a careplan tracker available to easily view where patients are in care and when they are due for re-exam.“ February 15, 2026 EM Erica M Administrative AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I guess it is good to have the updates for the system, but sometimes when they do them, they're messing up other things or making other things slower than normal.“ July 3, 2025 Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I also like the two way texting system within the EHR“ February 15, 2026 BC Blake C ChiropractorAlternative Medicine, 11 - 50 employeesUsed the software for: 1-2 years. “The ability to track wait times is the biggest downgrade from platinum.“ May 9, 2024 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “From website integration for new patient appointment scheduling to bulk scheduling families ChiroHD is simple and user friendly.“ November 14, 2024 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The one con of this feature is it does not notify you when a patient books or creates a lead.“ November 14, 2024 AR Austin R ChiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I love the integrated text communication with patients and the use of scheduling/doing soap notes“ June 9, 2024 DP Dr. Jessica P Chiropractor and OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Our biggest and maybe only thing we don't like is the inability to edit the patient paperwork.“ August 2, 2024 ## Showing most helpful reviews Showing 1-25 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mandee H. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Best Software I've ever used" May 12, 2021 5.0 The support and care about how the product works for our office is like no other company. They are quick to respond to anything I have and love feedback to constantly improve their product/services. They look to add features that other software companies don't have - like making it easier to collect data from cases for research studies, having an app for patients to be able to schedule/reschedule and see their x-rays, and since it's cloud-based I can access it from anywhere. They never settle for a mediocre product. I love the software now, but I can't wait to see what this software will be like even further down the road. Pros I absolutely love the two-way text feature, both for the office and for the patient. We can schedule text appointment reminders auto send and a patient can simply reply to confirm/reschedule/cancel. Patients can also use the text feature to sign-in regularly or virtually (wait in their car until it's their turn- it also auto sends a text to come in when it's almost their turn). This feature alone has helped patients to keep their appointments, which helps to free up my staff and make our office more efficient. Cons Since the software is so new, with many up and coming features, the new features typically need some real-time feedback. However, I just contact support and let them know what works really well and what doesn't in our office. I feel that they genuinely listen to my feedback and work on getting the product to be better for everyone. Switched from [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) When I was first talking with ChiroHD, they genuinely listened to what I was looking for in a product and exceeded my expectations in customer service/support. Review Source LH Landon H. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Essential Support for First-Time Practice Owners – ChiroHD Delivers Excellence!" November 14, 2024 5.0 ChiroHD has been vital to my success as a first time practice owner. The ChiroHD support is top tier, from the initial setup to hiccups throughout the first year utilizing their software they have been quick to respond and resolve any issues or confusion. ChiroHD and the ChiroHD team are what you need to run a smooth operating family chiropractic office. Pros Extremely easy to schedule patients in multiple scenarios. From website integration for new patient appointment scheduling to bulk scheduling families ChiroHD is simple and user friendly. Keeping track of patients care plans and recommendation is vital to our family practice. ChiroHD streamlines this with the ability to create care plan templates that actively track and notify you how your patients are performing on schedule. Cons ChiroHD allows potential patient to schedule on your website through their slick online scheduler integration. The one con of this feature is it does not notify you when a patient books or creates a lead. This is not a huge issue if you are actively on your EHR during the day checking but could be improved. Email notifications or pop up notifications would be helpful for quicker lead followup especially out of normal office hours. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD User interface was very confusing with Platinum. Platinum catered to more insurance based providers and ChiroHD suited a family cash based practice better. Platinum is not Apple or Mac friendly the way ChiroHD is. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Chirotouch started to become hard to navigate and integrate with other services I use. Review Source TW Trinity W. Physical Therapist Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not the best for Physical Therapy. " July 25, 2024 3.0 It has potential but does have too many things that needs to be tweaked and while it is better for tracking and billing, however, is not appropriate in regards to use for Physical Therapy Purposes. (our Chiro also said it takes a lot longer to complete daily notes as well and had several mistakes with billing due to dates/provider changing automatically). Pros I liked being able to separate cases for different providers/services and the alerts were nice. The tracking of appointments was also helpful. I like the alerts for pre-billing scrub issues. Cons The layout of the schedule (our Chiro sees up to 10 patients in a time slot which makes it hard to read/see on the calendar) did not look good or make it easy to schedule PT patients between providers. Too many clicks for billing and constantly having to check to make sure it was the correct case/provider/date as sometimes they would change automatically. Very poor Physical therapy note templates (not legal/defensible in court and very laborious to complete). Switched from [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Had to switch due to Curis getting everyone on the same system. Review Source Response from ADIO Software August 1, 2024 Hi Trinity, thank you for your thoughtful and constructive feedback. Our platform has expanded greatly to include all practitioners in an office and we will continue to learn from all of our clients. We are working on some improvements that will certainly make our platform more conducive for our physical therapists. Stay tuned, we look forward to showing you what is next! KH Kristen H. Chiropractic Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "User Friendly System " May 9, 2025 4.0 Switched over from another system and we love this one. Doesn't lag, very easy to figure out and the customer service is great whenever we do happen to have any issues or questions. Pros User friendly. And we really like that you are able to set alerts for patients. That helps us not to forget to give patients superbills and/or traction devices. And overall helps us communicate when there is more than one CA Cons Can't change the size/color/bold/underline text in patient notes on their file. and text size is very small. Switched from [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Not user friendly, slow system, and customer service didn't ever know what was going on or how to help. Review Source MS Maycee S. Chiropractor Medical Practice Used the software for: 1-2 years ### "ChiroHD Product Review" March 17, 2025 5.0 I love using ChiroHD in my office! It's extremely easy to use and helps me get my work done fast! The team is also super helpful. Whenever I run into an issue, it usually only takes a few minutes to get resolved! Pros It is efficient and effective! I love how easy it is to use and how helpful the team is whenever I need something! Cons I wish there was a way to have a "parent" section when the patient is a minor and the parent isn't under care. That way the texts say the parent's name since it is their phone number. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD I like the layout of it better! It also seemed easier to use! Review Source KS Kaitlin S. Operations Coordinator Medical Practice Used the software for: Less than 6 months ### "Best Chiropractic Software EVER!!!!" October 9, 2024 5.0 Customer Service has been great. I recently had a support chat with \[sensitive content hidden\]. She was so helpful and resolved 4 questions I had that made a huge difference in our office instantly. She gave verbal descriptions and screenshots to help me work through them. She was patient and attentive and made our ability to serve our patients that much easier. Pros Chiro HD is SO user friendly. We've never switched software without tears and this switch was pure joy! It's so customizable and you can tell that there is intentional thought about how a real Chiropractic office works. Cons You can't bulk reschedule appointments. You have to delete them all and reschedule. It would also be nice if you could look at a patient's future visits and click on an appointment and it would take you to that date on the calendar. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD Chiro HD seemed to have all the features we required and now that we have gone live with Chiro HD, we are very happy customers. Switched from [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Genesis was too complicated and not user friendly at all. Review Source DJP Dr. Jessica P. Chiropractor and Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "If you are considering ChiroHD just do it!!" August 2, 2024 5.0 We love ChiroHD and hope to convince our colleagues to make the switch. Pros It is very easy to use and has a lot of premade features, most of which are customizable. This is extremely helpful while building the EHR and beyond. It is easy to use, train on and makes practice streamlined and keeps everything all in one place. It's ability to integrate with other useful platforms is a huge bonus! Cons Our biggest and maybe only thing we don't like is the inability to edit the patient paperwork. The premade form does not align with our practice so it forced us to use IntakeQ for our paperwork needs which is an added expense to an already pricier EHR system. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing ChiroHD The representative we spoke to was honest when we asked why ChiroHD over Jane and gave us a really good deal for signing up. Review Source MC Meir C. Clinic director Alternative Medicine Used the software for: 6-12 months ### "Great software, very intuitive" August 16, 2024 5.0 Happy with the software and integrations it provides. Has all the features I wanted and a great interface Pros Very user friendly interface. Intuitive app and does everything you need. Cons Some of the features are glitchy such as x ray integration and certain features on lead systems. They are receptive to feedback. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroHD Had ALL the features i wanted. Texting, x ray integration. All under one software. Review Source Response from ADIO Software August 23, 2024 Thank you for the kind words Dr. Meir! We are thrilled to have to opportunity to serve you! LM Laura M. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Thanks for always growing toward solutions to probelms" March 31, 2025 5.0 Been working with the team through many tickets and everyone is attentive and thorough. The team gets back with further details and resources to support the fix. Pros That the solutions to issues are usually being established or in the works to being completed. Glad the staff is aware of thing that can use some attention. Also like that a new issue is taken seriously and is immediately addressed. Cons Some of the integration takes longer than expected and hard to explain through chat. Review Source MH Megan H. Chiropractic Assistant Medical Practice Used the software for: Less than 6 months ### "We love ChiroHD" August 13, 2025 5.0 I enjoy using ChiroHD in the office. It helps keep me and my colleagues well organized and communicating well. Pros I love the ease of use and the customer service. Everything is labeled clearly and the customer service help is always concise. Cons Sometimes it can be hard to get things to connect and talk to each other between patients and visits. But help is always there when I need it. Review Source TH Tyler H. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Dr. Hartley " May 15, 2024 5.0 Overall experience has been great. Glad we made the switch Pros It’s ease of use and variety of customizations you can do. Very user friendly and customer service is great. Cons That there is no number to call when you need something in a hurry Reason for choosing ChiroHD ChiroHD was very easy to use and we had great recommendations from friends Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Platinum was out dated and hard to use and teach employees to use. We also had to add on other software so it became rather costly. Review Source KW Kimberly W. Reception check out and Insurance authorizations Medical Practice Used the software for: Less than 6 months ### "I love it!" June 3, 2024 5.0 I was nervous, because we have tried other programs in the past. Chiro HD was a smooth transfer and easy to use. Pros The program is very easy to follow and makes sense. Cons I would like more email or print options with patient payments. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) We needed a cloud based program that was user friendly. Review Source HD Heather D. Chiropractic Physician Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to use, Customization, constantly introducing new features" December 4, 2023 5.0 The staff is friendly and helpful, the software has been a breathe of fresh air compared to what we had used in the past and is constantly improving. We love the cloud based system and its very easy to use. Pros Cloud based, easy to use with multiple doctors, highly customizable. Online paperwork populates demographics automatically. Integrates well with 3rd party companies, offers 2 way texting, Drag and drop features makes re-scheduling easier as well as attaching documents. Lower priced than many other EHR providers. Cons Unable to print bulk monthly statements. Some of information we keep stats isn't readily available. Alternatives considered [EZBIS](https://www.capterra.com/p/27270/EZBIS/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD Price, integration, ease of use, customer service, reviews from others colleagues using ChiroHD. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) No inventory, not cloud based, we didn't like the calendar use with multiple doctors. Review Source CJ Charlotte J. Office Manager Medical Practice Used the software for: 1-2 years ### "Nova Chiropractic Review" March 19, 2024 5.0 Phenomenal! I have never once had a rude or negative interaction with someone with ChiroHD. This had made our change from our previous EHR experience run much smoother than expected because of all their help and support. Pros The Macros were huge for our docs! This helped them be able to organize their Macros specifically towards their styles and techniques to organize their SOAP notes. This has made things very easy on the provider side. We as a whole, love the team with our friendly they are and how they are willing to put in every bit of effort they can to help me get to where I need to be in order for the clinic to run at its best! Cons We are honestly still learning things as we go which I wouldn't say is a con, but definitely new things that are discovered is always a bonus in making our set up cleaner, system easier for people to handle and to learn off of as well. We do struggle with trying to make sure payments stay processed when divided amongst docs. We have been trying to make sure the right doc is charged for the right patient, but it sometimes will automatically change the payment from one of \[sensitive content hidden\] patients to \[sensitive content hidden\] and vice versa. Is this something I can get more help on? I just want this to be more manageable on our end. Alternatives considered [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) Reason for choosing ChiroHD I don't know if it was Eclipse now that I am typing it, but the big pieces entails, price, MACROS, the ability to have more than one location Review Source NR Natasha R. Office Manager Medical Practice Used the software for: Less than 6 months ### "SO glad we made the switch!" August 12, 2021 5.0 We are sticklers with service and they've nailed it from start to finish. The onboarding was clear and concise. I knew what to expect every step of the way, making the conversion amazingly smooth. The \[SENSITIVE CONTENT\] also prides himself on creating software that is made from the USER's perspective, rather than the programmers, which is almost unheard of. The software definitely understands what it's like to run and work an office. The online support should be cloned. Seriously, we need more people like them in the world! Can't say enough about them. Pros ChiroHD is both simple while exceptionally savvy. It has countless intuitive features that make the front desk so much more efficient. The integrated texting, the automation of forms, the scheduling app, the drag and drop features, and the ease of finding patient information QUICKLY, are just some of the features that make this software far superior to the others we shopped. And the onboarding and ongoing tech support is UNPARALLELED! Cons Like all software, there are several areas that can be improved upon, but that being said, they are CONSTANTLY streamlining and fine tuning. They are open to any and all feedback and really pride themselves in good old-fashioned customer service while still remaining cutting edge and ahead of the curve. We look forward to families using the scheduling app, and some revisions to care plan information/tracking. We also look forward to every single update that occurs with the simple click of a button. We are always surprised by a new slick feature.! Reason for choosing ChiroHD We chose ChiroHD because of ease of use, efficiency, automation, integration and service. We didn't have to leave ChiroTouch. It worked fine and our office was run like a well oiled machine. BUT we knew we could elevate with a savvier system and ChiroHD far exceeded our expectations! Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) ChiroTouch was clunky, antiquated and their support was awful. Review Source Response from ADIO Software August 17, 2021 Wow, thank you so much for the kind words Natasha. We really appreciate you, and like they say savvy attracts savvy! :) RS Rebecca S. Chiropractic Assistant Medical Practice Used the software for: 1-2 years ### "Simple, Clean and User Friendly" August 15, 2022 4.0 We have loved this EHR since switching. It has made it so much simpler for our patients and our team. We have now been able to get off having a server based system, which caused us tons of headaches. Screenings are so much simpler now that we can access our scheduling system from anywhere! Pros Rescheduling within the day is as simple as drag and drop. Texting is seamless with patients including appointment reminders. App Integration is simple for patients. Cons The things we liked the least was the care plan status and adjustment counter. We don't go based off a years worth of care but specific care plans for different amounts of time. If the patient gets off tempo with the pacing and outside of say a 3 month care plan, the calculator stops counting. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Hated only being able to access it from the office, it was clunky with multiple apps that you have to use. The server based system really bogged us down speed wise. The support was hands down fantastic while we were deciding. They answered all questions, set up video calls, sent youtube videos and more. Thankful for all of their help! Review Source MW Melissa W. Chiropractor Medical Practice Used the software for: 6-12 months ### "Great company, EHR, and customer service!" July 14, 2022 5.0 I love it so far. Anytime I have a question, customer service quickly helps me and they are always friendly. I love that the company is constantly striving to provide everything we may not realize we need in our practice! Pros I love how easy the software is to use. I don't have a hard time quickly finding information that I need. Cons I wish that I could schedule an event ON the calendar to block that time without adding it as an exception. I also wish that you could extend a patients plan without adding adjustments and have them still count down. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing ChiroHD I loved the ease of use. I honestly never did a demo with another company because this one came highly recommended. I used ChiroTouch at my old practice, and ChiroHD is SO much better. Review Source JM Julia M. Chiropractic Assistanr Hospital & Health Care Used the software for: 1-2 years ### "My experience with ChiroHd" May 30, 2024 5.0 For the past year it has been a great system to use. There have been some recent problems that we are working with the customer service to fix regarding our notes not saving. Overall though it has been easy to use and navigate. Pros I love how easy it is to navigate and learn how to use. I really enjoy how available the service team has been and how pleasant they are. It is easy to pull up patients and go through their account. I have really enjoyed this service. Cons Things have not been saving in our systems which has been very frustrating and it doesn't seem to be a top priority. Review Source RN Rebecca N. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I love ChiroHD" May 9, 2024 4.0 My experience has been outstanding. It has made my job easier as a chiropractor (especially from someone who dislikes SOAP notes). Best software system out there. Pros I love everything about ChiroHD. The system has made it seamless to schedule patients and allows you and patients to text back and forth. SOAP note macros are efficient and easy to change. Everything about this system is awesome. Cons Nothing. I have enjoyed everything about the system. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD ChiroHD is a superior product Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) They were horrendous. Need I say more? Review Source Response from ADIO Software May 13, 2024 Wow Rebecca!!! We are humbled by your feedback and are sooo glad to have been given the opportunity to serve you! ❤️ You have our commitment to work hard and continue to earn such high praise from you! TP Trinh P. Administrative Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "So far so good!" July 12, 2024 5.0 Pros It is very user friendly and has amazing customer service. Cons Still missing some features that could be helpful for use. Review Source DB Drake B. EHR Program Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing Product for Patient, Provider and Staff" May 31, 2024 5.0 Pros It's super intuitive. It's so simple to navigate and the experience using the EHR is so smooth. I also like the usage of Patient Cases in one profile versus having multiple patient profiles for the same patient if they are receiving an array of services. Cons I'm looking forward to continued advancement in customized reporting. Review Source RR Roman R. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Chiro HD Review" May 21, 2024 5.0 Pros Simplicity and easy on the eye. User friendly. Cons Coming from ChiroTouch setup was tough but I am so glad to have made the switch. Review Source JR Jennika R. Membership Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "ChiroHD has seriously been a game-changer for us!" March 7, 2024 5.0 Pros Besides the time-saving aspect, I love how ChiroHD keeps everything organized and accessible. It's so convenient to have patient records, treatment plans, and progress notes all in one place. Plus the ability to easily generate reports and track bulling has been a huge help. Overall, I highly recommend ChiroHD for any chiropractic practice! Cons Sometimes the software can be slow. It's usually because of our internet connection. It's not really a con of the software itself, just something we have to deal with from time to time. Overall, the benefits definitely outweigh any minor speed bumps. Review Source Response from ADIO Software March 11, 2024 Jennika, thanks so much for the kind words! Has been a pleasure working with you as well! We have even more time saving improvements coming soon too! Stay tuned! MJ Meghan J. RN/CA Health, Wellness and Fitness Used the software for: 6-12 months ### "Ease of Use" July 20, 2023 4.0 Pros user friendly; ease of navigation with site Cons As stated previously; would love to scheduling to be improved; also would love to see being able to move family appointments as a whole vs 1 by 1 Review Source AW Amanda W. Office Manager Medical Practice Used the software for: 1-2 years ### "ChiroHD Review" June 19, 2023 4.0 Pros I have only ever used ChiroHD since I have worked for 100% Chiropractic, but from what I hear, it is a LOT better than whatever our old system was. Overall, it's fairly easy to use and navigate and as I find more and more tricks, it makes my life even easier. If I do have any questions, the support group are always super helpful via chat as well. Cons I feel like sometimes I finally get used to something and then it changes or some random thing will be there that wasn't there before. It can also be a little too glitchy. If you barely click on a patient's name on the schedule, sometimes it shoots it to a random place and you have to do a "Where's Waldo?" to find it haha. Overall, not a lot to complain about. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.