# PetPocketbook Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PetPocketbook the right Pet Sitting solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216597/PetPocketbook/reviews

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PetPocketbook

4.9 (127)

[View alternatives](https://www.capterra.com/p/216597/PetPocketbook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of PetPocketbook

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

LM

Laura M

OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months.

“Ease of scheduling, client messaging, streamlining communication, invoicing, centralizing requests on calendar, reports/stats, managing employee calendars and pay.“

April 1, 2025

MK

Melanie K

Owner OperatorIndividual & Family Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“I have several staff members who all make different amounts due to their different start dates, but cancellations and Holiday pay are a little difficult to manage through the compensation piece in PetPocketbook.“

October 5, 2025

SW

Samuel W

Owner and operatorVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months.

“It has streamlined scheduling, invoicing, and client communication, allowing us to focus more on caring for pets and less on paperwork.“

September 20, 2025

MK

Melanie K

Owner OperatorIndividual & Family Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Some of the icons are hard to find due to the colors. If the user is unaware of a certain feature, unless they hover over the particular field or are shown the field the user is not aware it is there/available.“

October 5, 2025

MC

Maritza C

OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years.

“That it has all the features i could need for my business: invoicing, schedule, client portfolio, client communication, staff pay reports.“

November 12, 2024

LM

Laura M

OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months.

“The costs were not feasible for a startup business like mine and the interface of their programming was not as appealing to the eye nor compatible for the work that I do.“

April 1, 2025

MK

Melanie K

Owner OperatorIndividual & Family Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“I like that clients can request and cancel their own appointments in the app. “

October 5, 2025

JR

Julie R

OwnerChild Day Care Services, Self-employedUsed the software for: 6-12 months.

“I also don't like that when you want 3 visits daily all the am visits have to be requested, then mid day, then pm as separate transactions.“

January 12, 2025

## Showing most helpful reviews

Showing 1-25 of 127 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nancy H.  
owner of a non-veterinary service  
Consumer Services  
Used the software for: 1-2 years

### "PetPocketbook"

January 14, 2025

5.0

When I do have a question, I get a response within a short amount of time.

Pros

The daily list of what pet sits/dog walks is very nice. I can see individual sitter's scheduled, just mine, or the schedules for all staff.

Cons

I have not figured out an easy way to have it invoice clients before an When I do have a question the team is assignment starts.

Switched from

[DoTimely](https://www.capterra.com/p/170194/DoTimely/)

PetPocketbook is easier to use especially for invoicing.

Review Source

Response from PetPocketbook

January 16, 2025

Thanks for your review, Nancy! We're happy to hear you're liking the platform and that our support team has been responsive to your questions! We're excited to offer the option to bill ahead of services in the future which should help streamline things for you!

SW

Samuel W.  
Owner and operator  
Veterinary  
Used the software for: Less than 6 months

### "PetPocketbook Streamlined Our Business and Boosted Client Happiness"

September 20, 2025

5.0

Our experience with PetPocketbook has been outstanding from day one. The platform is intuitive, reliable, and truly tailored for pet-care businesses. It has streamlined scheduling, invoicing, and client communication, allowing us to focus more on caring for pets and less on paperwork. The support team is responsive and continually improving the product, which gives us confidence that the service will only get better. We’ve been nothing but happy and highly recommend PetPocketbook to other pet-care professionals.

Pros

We love how user-friendly and seamless PetPocketbook is for both our team and our clients. Scheduling, invoicing, and communicating with pet parents are all in one place, which saves us so much time. The app is reliable and intuitive, making it easy to send updates, track visits, and keep everything organized. It really streamlines our business and helps us deliver excellent care.

Cons

The platform is fantastic overall, but it currently lacks a few basic features we’d find very helpful—such as taking deposits and having more flexibility to send invoices on our own terms rather than tied to a specific date. We understand these are areas the team is actively working on, so we’re excited for future updates.

Alternatives considered

[Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/)

Reason for choosing PetPocketbook

PetPocketbook offered the reliability and efficiency we needed—timely notifications, easy scheduling, and smooth payments—while being more affordable. The team also made the transition effortless by transferring all of our data for us. Counterpart lacked these essentials and cost more than it was worth, while PetPocketbook’s ease of use has helped our business grow and kept our clients happy.

Switched from

[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)

In our opinion, Counterpart was simply ineffective. It failed to send timely notifications to staff or customers and ended up costing far more in fees—especially for contractors working only once a month—than what we actually paid those contractors. Overall, PetPocketbook is the clear winner. Its ease of use has helped our business grow exponentially, and our clients absolutely love it.

Review Source

Response from PetPocketbook

October 9, 2025

Thank you for the thoughtful feedback! Looking forward to building deposits into our platform!

JM

Julie M.  
Dog walker  
Hospitality  
Used the software for: 6-12 months

### "Switched from Time to Pet to Pet Pocketbook"

April 8, 2025

5.0

I used time to pet for over 5 years so switching to pet pocketbook was a big adjustment for my customers and I. After a few weeks we all got the hang of it and I can’t believe I didn’t switch sooner. This software is so much more affordable than TTP and so much more user friendly. The support team is incredible. I highly recommend using pet pocketbook for your pet sitting business!

Pros

So much easier for customers to book or cancel one visit or multiple visits. Recurring schedules are so easy for me to manage. The drag and drop feature on the desktop version is great. The price is low and adding extra staff doesn’t cost me anything. The support team answers every question quickly and in a way that’s so easy to understand.

Cons

I would like on the desktop view to have an option for the pet icons to be smaller. I would like to be able to block days we’re unavailable.

Switched from

[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)

To save money initially but there's been so many added benefits.

Review Source

Response from PetPocketbook

April 9, 2025

We're so happy to hear the transition to PetPocketbook has been a good one! We're so thankful for your review and feedback and look forward to growing together.

KC

Katlin C.  
Owner  
Veterinary  
Used the software for: I used a free trial

### "Paw-Tastic Experience!"

December 18, 2025

5.0

It was an easy transition from my old platform to utilizing PetPocketbook full-time. \[sensitive content hidden\] my Account Manager has also been a huge help during this transition and answered all of my questions.

Pros

PetPocketbook has been a very positive experience and easy to use platform for both my command pet parents.

Cons

I don’t have any cons. The platform has met all of my expectations and my clients are very happy with it as well.

Alternatives considered

[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)

Reason for choosing PetPocketbook

Because of the price, the customer support, a more positive trial period.

Review Source

Response from PetPocketbook

December 22, 2025

We're so happy to work with you! We're glad you're having a Paw-Tastic experience!

EM

Erica M.  
Owner, Pet Sitter, Dog Trainer  
Consumer Services  
Used the software for: I used a free trial

### "Loving Pet Pocketbook!"

July 16, 2025

5.0

Loving this software. I switched from another software that was closing down so I had a LOT of questions, concerns, and details to discuss. \[sensitive content hidden\] took her time and helped me at every step of the process and was so patient and kind. As I am getting used to everything, any time I have a question they are so quick to answer! Most of the things that are different to me (and what I was worried would be issues) are things I am getting used to quickly, and are much less of a problem than I expected. My staff also LOVES the app, especially their ability to get/send messages to clients (we don't give clients our sitters direct numbers so all previous messages had to go through me which could be tedious).

Pros

The customer service is phenomenal! They are so helpful and patient during the setup and learning process!

Cons

Billing ahead can be a bit difficult and the full calendar view with all employees is tough to get used to when compared to what I had before.

Alternatives considered

[Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/)

Reason for choosing PetPocketbook

Ease of use for myself, staff, and clients

Switched from

[PetSitClick](https://www.capterra.com/p/122471/PetSitClick/)

Software was closing down, which turned into a blessing in disguise

Review Source

Response from PetPocketbook

July 17, 2025

It's been a pleasure working with you, Erica! We're happy the transition from PetSitClick to PetPocketbook was smooth and successful.

MH

Mary H.  
Owner  
Consumer Services  
Used the software for: I used a free trial

### "5 Toe Beans Up!"

June 25, 2025

5.0

Pros

This was the easiest pet sitting software for my clients and me to use. I got rave reviews from my clients who were switching over from another software. The transition was flawless, and the customer service is amazing!

Cons

I have no complaints about this software whatsoever! Going through the onboarding process made everything so easy to follow, and if I had any questions, they were quickly answered.

Alternatives considered

[Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)

Reason for choosing PetPocketbook

The customer service is years ahead of theirs. I love the enthusiasm that they have for their product as well.

Switched from

[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/)

I was having a lot of issues with their interface and I wasn't happy with them overall.

Review Source

Response from PetPocketbook

June 26, 2025

We're so happy to hear your clients are loving PetPocketbook! Glad the transition was flawless too.

BC

Becky C.  
Dog Walker, Business Owner  
Veterinary  
Used the software for: Less than 6 months

### "Such a perfect app for small biz pet care providers!"

May 11, 2025

5.0

Pros

PetPocketbook has made it possible for me to feel fully supported while diving in and starting my own small dog walking business this past year! Their scheduling and invoicing features have allowed me to feel professional right from the start. It has been so amazing having all of the tools I need as a pet care provider consolidated into one app rather than having to use different platforms for different functions. I've felt so confident communicating with clients, knowing I'm able to provide them with an app that streamlines our communication and keeps all of their info together. PetPocketbook's team has been WONDERFUL about providing guidance and answers to all of my questions during the learning phase, and I appreciate knowing that any questions I have will be answered by someone who genuinely wants to support my business ownership journey. They've been all-around fantastic and their app is exactly the tool I've need to provide support to my clients and myself!

Cons

I've been looking forward to the new app being available in app stores, so clients can transition out of using their web browser for features!

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)

Reason for choosing PetPocketbook

Not accommodating for dog walkers. I previously worked for dog walking businesses that tried a number of apps but PP was the most user friendly as an employee.

Review Source

Response from PetPocketbook

May 12, 2025

You made our day with this review, Becky! We love being able to work with you. Thanks for the review!

KB

Kelsie B.  
Dog trainer, pet care service provider  
Consumer Services  
Used the software for: 1-2 years

### "Pet Pocketbook"

February 16, 2025

5.0

PPB is awesome and a great value to the business both financially and systematically.

Pros

they keep you in the know with what they are working on, efficiently handle any user questions and I love the pet parent profiles.

Cons

web browser and that videos will sometimes take a while to upload/ drain my battery. another thought- for clients that have passed away, I was hoping there would be a voided style situation instead of having to leave the pet on there or delete the past pets overall info. also it might be nice to have a link where clients are able to set up their profiles directly from the website after filling out their inquiry form.

Alternatives considered

[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)

Reason for choosing PetPocketbook

price point was better for what seemed like the same thing

Review Source

RR

Reina R.  
Owner  
Veterinary  
Used the software for: 1-2 years

### "Potential Was There So I Gave Them A Try"

April 10, 2025

4.0

Some aggravations during setup compared to how I was using/billing with Quickbooks but I found a way to work with what they had. Looking forward to all the updates, especially instant pay.

Pros

the monthly cost was cheaper than quickbooks where i switched from.

Cons

No "get money now" feature but i was told it would be possible at some point in the future. I almost didnt switch because of it. Also, the client set up of having to have their emails on file and no way to upload clients in mass form on my own.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing PetPocketbook

Petpocketbook cost was more effective for me.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

The monthly cost and fees per transaction

Review Source

Response from PetPocketbook

April 10, 2025

Hi Reina! Good news, instant payouts was launched already! We'll reach out to help with this :)

NV

Nicole V.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "PetPocketbook works great for our small business!"

September 29, 2025

5.0

Overall PetPocketbook has been easy, straightforward, user friendly, and cost effective. Our clients and staff have had many great things to say about using Pet Pocketbook

Pros

PetPocketbook helped us seamlessly and easily transfer over all of our business data. They have been tremendously supportive, and the software is easy to use and makes many things we do much quicker and simpler.

Cons

We have not yet found anything that we dislike! Any issues or feedback we have we send to the team. We also get a prompt response and a solution.

Switched from

[PetSitClick](https://www.capterra.com/p/122471/PetSitClick/)

PSC closed down, we were left looking for a software solution.

Review Source

Response from PetPocketbook

September 30, 2025

So glad to hear you're loving our software! It's been so fun working together and we look forward to growing together.

AH

Ashley H.  
Pet Caregiver  
Individual & Family Services  
Used the software for: I used a free trial

### "Exactly what my company needed to grow & succeed. "

April 2, 2025

5.0

From the 1st meeting, through the onboarding process, and up to this current date, the staff has been phenomenal and so supportive. The platform overall is exactly what my business needed.

Pros

The platform is user friendly, has multitude of features allow for automation, simplicity, and saves me so much time.

Cons

There is no option to view a monthly calendar, only daily or weekly.

Switched from

[Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)

There was no automation to any of the platform. No automatic billing, automatic emails, and no option for the clients to request appointments by hours.

Review Source

Response from PetPocketbook

April 2, 2025

We're so glad to hear you're loving PetPocketbook! Thanks for your kind words, Ashley!

CL

Christine L.  
Pet Sitter, Owner  
Consumer Services  
Used the software for: 1-2 years

### "Best Pet Business Software"

September 5, 2024

5.0

On a scale of 1-10? It's an 11. All the time.

Pros

There are so many things I like about PetPocketbook! Let's start with Customer Service. Extraordinary! Quick and thorough responses. The application itself is very user friendly and they are developing enhancements all the time. I use it EVERY. DAY! Without this application, my business would not run as smooth.

Cons

nothing. I can't say a bad word or tell you there's anything I don't like.

Alternatives considered

[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)

Reason for choosing PetPocketbook

Price, location of company, and customer service and features of the application.

Review Source

Response from PetPocketbook

September 12, 2024

Thank you so much for the kind words and your support! It means a lot to us! ❤️

AD

Andrea D.  
Owner  
Retail  
Used the software for: Less than 6 months

### "10 out of 10"

September 8, 2024

5.0

Very happy and would recommend it to any pet sitters and dog walkers.

Pros

Easy to use and setup, great support, professional look to my clients.

Cons

Can't delete items on invoices without going into scheduling-- mobile app could have more features.

Alternatives considered

[Scout](https://www.capterra.com/p/152018/Scout/)

Reason for choosing PetPocketbook

Better interface and documentation. Competitively priced for what you get.

Review Source

Response from PetPocketbook

September 17, 2024

Thank you for your support, Andrea! Regarding deleting appointments from a draft invoice, you can actually do that by tapping to edit the draft from your invoices tab, and then tap into the appointment that you'd like to remove and hit "archive" from there! If you need any help with navigating that, please let us know! We're here to help :)

CM

Casey M.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "All Good Dogs LLC"

May 21, 2024

4.0

Overall, its been a very positive experience so far using PPB. It has helped save me so much time and the PPB team is an absolute pleasure to work with!

Pros

Having everything in one place is great! Scheduling in PetPocketbook is locked in. I was using Google calendar before and it's cut my scheduling time down a lot. PetPocketbook probably saves 2-3 hours a week on just scheduling alone. Before PetPocketbook I bounced between TD bank invoice system -- didn't like it. Then I went to Venmo but when tax season came around there were so many roadblocks. With PetPocketbook it's super easy especially with AutoPay and automatic tips too. I love that with the reporting dashboard I can go in and see stats and financials and really just have invoicing be automated.

Cons

I've been using both the web app on my phone and the beta app. I use the beta app throughout the day as I'm doing visits but can't do admin stuff yet like last minute visit requests, so I tend to bounce around. I'm really looking forward to the app soon!

Alternatives considered

[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)

Reason for choosing PetPocketbook

I had history using the PPB software at previous pet care businesses that also provide dog walking, sitting, and daycare services.

Review Source

DT

Donna T.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Best platform for pet sitters "

May 10, 2025

5.0

I love it! It is very inexpensive very easy to navigate, and it keeps track of your staffs pay

Pros

Easy to navigate and digital report cards. The person who showed me how to set up PetPocketbook is still available for me if I have any questions

Cons

Some owners had trouble setting it up. I would have liked to block off certain days for vacation or doctor appointments. I do t like to use two calendars

Review Source

Response from PetPocketbook

May 12, 2025

So glad to hear you're loving it! Thanks for the kind words, Donna!

RS

Rachel S.  
Owner and Veterinary Technician  
Veterinary  
Used the software for: Less than 6 months

### "Excellent Option for Pet Sitting/Care Services"

December 10, 2024

4.0

From the start of the onboarding process to the follow up to month to month contract - \[sensitive content hidden\] and the rest of her team have been extremely accessible and helpful. They took my feedback on the app to their developers as well for optimization. A wish list of items as well as immediate bug fixes (and follow up to let me know it was done!). I highly recommend this product and service team - specifically for a pet care/sitting/grooming business.

Pros

User friendly as well as start up business owner friendly.

Cons

I wish there were more options for customization like the categories. I provide medical services and this is geared towards pet sitting. (Common 'con' in my reviews since my business is very niche.) I also I had a bit more exporting and reporting functionalities. One more wish list - SOAP misc section under patient profile where I can keep internal record notes/client notes as patient record. Ability to export/download as PDF as well per date of service.

Review Source

Response from PetPocketbook

December 13, 2024

We appreciate the feedback you've shared with us to help make improvements to PetPocketbook! Thanks for your review and for sharing your wish list, Rachel!

MP

Margo P.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Sandy Paws CHS loves PPB"

January 13, 2025

5.0

It’s been fantastic and all of my employees and staff love it .

Pros

I have been using PetPocketbook for a little over a year for my business! It has made my life 1000 times easier with bookings, payments, and every day employee scheduling.

Cons

There isn’t anything I don’t like about the app, but I wish we could …. See the view of the pets of the week via a calendar breakdown besides just on their profile + The overnights could be broken down by timing + Booking overnight as one not multiple days + Ability to add pickup and drop off more than once for 1 stay

Review Source

Response from PetPocketbook

January 14, 2025

We're so happy to hear you and your team having been loving PetPocketbook and it's our pleasure to be able to work with y'all! We're so excited about the recent updates to overnights that allow pet parents to request overnights as a date range in a hotel-style booking! Excited to have you try it out and share your feedback!

JM

Julia M.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Pet Pocketbook makes my business pawsible! "

November 12, 2024

5.0

I love Pet Pocketbook! The team is always so quick with a response everytime I have contacted them you can really tell they care about this product and are proud to be a part of it. My clients all enjoy the platform as it’s very user friendly and makes communication accessible.

Pros

This platform makes it possible for me to run my business. The ease of communication with all clients, the scheduling and live view of the pick up to times to the ease of billing.

Cons

I am excited for the day I can do schedule changes in the app and it is confusing that you cannot see the requests in the app.

Review Source

Response from PetPocketbook

November 22, 2024

Thanks for your review! We're excited to add more functionality to the mobile app in the future so you won't need the mobile web version for appointment requests. Stay tuned for updates!

MM

Mikaela M.  
Owner  
Consumer Services  
Used the software for: I used a free trial

### "Great Layouts"

December 5, 2024

4.0

I overall love my experience with PetPocketbook again I love how it looks and I love how easily I can access everything

Pros

I like how it is very organized, and everything looks presentable

Cons

I wish I could customize the questions asked when a client fills out their profile

Review Source

Response from PetPocketbook

December 11, 2024

Thank you for your kind words! We're so happy you loved your experience with us during your free trial!

JF

Jen F.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Love PetPocketbook!"

July 7, 2024

5.0

Petpocketbook has been great. It has been incredibly helpful keeping client info, documents and scheduling all in one place. Every time I had a question or suggestion, the Petpocketbook team has responded quickly and they have always been so helpful!

Pros

PetPocketbook is easy to use and customer service is great.

Cons

Clients sometimes seem to have difficulty figuring it out.

Reason for choosing PetPocketbook

Cost

Review Source

Response from PetPocketbook

August 1, 2024

So glad that you're enjoying your experience! We'd love to hear more about what your clients are having difficulty with, so we can help address it!

CG

Catherine G.  
Owner  
Veterinary  
Used the software for: 2+ years

### "Extremely satisfied and pleased with our 1st choice "

May 16, 2024

5.0

Extremely satisfied and most happy with our choice. There are many companies offering similar platforms but It would be difficult to find one as intrinsically strong from all angles.

Pros

\[sensitive content hidden\] initial approach was a determining factor. She travelled to CT to meet us in person. She is a smart, poised and amicable person. Their price structure was different than most other companies which worked well for us. The idea of growing a company assisted by a company who supports the same beliefs was also instrumental.

Cons

I have zero criticism. They are available 24hrs a day and very quick at responding.

Reason for choosing PetPocketbook

Their approach and the fact that they were also growing with us and did not pretend to be ahead of the pack. Slow and steady wins the race.

Review Source

TP

Tessa P.  
CEO  
Hospitality  
Used the software for: 6-12 months

### "Wild ones loves PPB"

June 10, 2024

5.0

Pros

How simple it is to use for such a great cost. The PPB team is also absolutely amazing!

Cons

Not sure if it’s due to PPB or service provider, but will sometimes get a “server error” and the app will crash but thankfully usually comes right back up.

Review Source

Response from PetPocketbook

June 18, 2024

Thank you, Tessa!

AD

Amanda D.  
Pet Sitter  
Veterinary  
Used the software for: Less than 6 months

### "Pet sitting User "

June 11, 2024

5.0

Very good staff is amazing and very quick to respond.

Pros

I can communicate and keep organized with all my clients

Cons

I can’t set up billing for individuals and many often are billed and then billed again for one week of services.

Review Source

Response from PetPocketbook

June 18, 2024

Thanks for your support Amanda! We'd love to connect to better understand where you're having trouble on the billing side of things and help you get that set up properly!

MC

Michelle C.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great software for a small business"

March 13, 2024

5.0

Wonderful! The demo was thorough, onboarding was easy, and my clients like it.

Pros

I like that it's easy to use and not overburdened by a million different features. It offers exactly as much as I need.

Cons

It's presently missing key features, like a pet parent app or a chat feature to communicate with clients, but that's in the works.

Reason for choosing PetPocketbook

More budget friendly and more streamlined (doesn't have a million features. I like that it's simpler).

Review Source

Response from PetPocketbook

March 14, 2024

Thank you for your support, Michelle! We do have an in-app messenger that you can use to communicate with your clients! The pet parent app should be coming out later this year!

KK

Kelly K.  
Owner, petcare business  
Hospitality  
Used the software for: 1-2 years

### "Love this portal so much!"

July 10, 2023

5.0

I have really enjoyed my experience with petpocketbook so far. They have always been so quick to help and respond to me. They really do care about their clients.

Pros

I love the ease of the portal for my clients to use but also myself. They keep it simple which others don’t and makes it for a huge learning curve. I like the scheduling tools and the automated invoicing!

Cons

I think a few more customizations are needed to improve the app, but I think they are working on them and will get the features soon!

Review Source

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