# Page 9 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/216500/Autoleap/reviews --- AutoLeap 4.8 (742) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of AutoLeap ## Showing most helpful reviews Showing 201-225 of 742 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NG Nick G. Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Nick Gromov" February 12, 2024 5.0 Pros Estimating and parts ordering is super easy via AutoLeap Cons Sometimes it's not enough manuals for auto repairs Review Source TH Travis H. Owner Automotive Used the software for: Less than 6 months ### "Best customer service money can buy!" September 8, 2023 5.0 When I came to AutoLeap, I was just starting my business. It was important to me to start out organized and as efficiently as possible. I couldn't be happier with the way AutoLeap has helped launch my business. I often wonder where I'd be had I not went ahead and spent the money in the beginning. I'm glad I made a strong start with AutoLeap Pros The best part of AutoLeap for me has been the customer service. Anytime I have a question, I can contact the team by email, text, or phone call. The team is always back to me within minutes to help with a solution. They stop at nothing to ensure that their customers get the most out of their product! Cons Setting up all of the integrations is a bit tricky, however they make up for that by walking you through the entire process and even setting up those integrations for you. Review Source RA Raj A. Machanic Automotive Used the software for: Less than 6 months ### "Tons of support " May 7, 2024 5.0 It’s been good I like the software and it’s been very helpful with our small business Pros I like that the customer service is always there to help you Cons The learning curve from other software to auto leap Reason for choosing AutoLeap Joel really showed me what the soft wear is capable of Review Source Response from AutoLeap May 28, 2024 Hi Raj, thank you for your review. We're glad you found AutoLeap helpful. SG Steven G. CEO Automotive Used the software for: Less than 6 months ### "Excellent customer care and onboarding" April 23, 2024 5.0 Love it! Overall amazing experience super friendly and helpful Pros super easy to use, friendly staff and helps with me growing my business. Cons nothing really, overall great experience Reason for choosing AutoLeap ease of use, onboarding was huge and just the overall friendliness of everyone. Review Source Response from AutoLeap May 28, 2024 Hi Steven, thank you for the wonderful review! We're glad you're enjoying AutoLeap. CS Cody S. Manager Automotive Used the software for: Less than 6 months ### "Delong Auto Care" May 3, 2023 5.0 Customer interactions have been much better in the time we have used the system, being able to automatically send them reminders and confirmations has helped us keep in a more constant commination with customers. Overall, I'm happy we have switched to AutoLeap. Pros I like the scheduling, our previous system would not let us put the same job over more than one day. We had to constantly drag big jobs to the next day. Being able to send people their invoices and estimates for approval is helpful as well. Automatic reminders and appointment confirmations when creating an estimate has made things easier for customers to not miss appointments. Intergration with PartsTech is much better than our previous systems parts ordering too, I am able to make estimates with parts much faster. Cons Most of the things I dislike are more of a personal preference and do not really effect my opinion of the system itself. Overall, I have no real complaints. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing AutoLeap AutoLeap had more features. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) Unhappy with their system. Review Source Response from AutoLeap January 12, 2024 Hi Cody, we're glad you had a good experience with AutoLeap! AM Amber M. office manager Automotive Used the software for: 1-2 years ### "Auto Leap is more than an automotive software company; they are your business partner. (They care!)" January 5, 2023 5.0 Overall, AutoLeap has been one of the best moves I have made for our company. It saves me so much time. It generates all my reports, gives me a well informed overview of my day, or my week, or my month, or year ( just depends how I change it) The reports are a click away, I can track my tech time, see how many estimates my advisors are pushing, I can order my parts and track them per order, I can email or message my customers two way without an additional phone number. I can send out follow up campaigns, I can send estimates, invoices, digital inspections, and receive payment all from this one software program. My marketing is even tied in with them. They are linked with parts tech where I order all my parts from multiple vendors. All of the service time and diagrams, charts are linked in with this software. We do carry additional software like IDFX and AllData REpair, but we really don't have to, and in the future, we will probably cancel those additions because we literally using them less and less. AutoLeap has everything they have ~ We just keep them out of habit.... I can't say enough that ~ This is the best move we have made!!! Pros There are so many features I love about this software and this company, but if I had to choose one, it would be the chat feature for help. These people will help you ~ at all hours of the day or evening ~ they will do all they can in a very timely manner to solve your problem, walk you through step by step, answer repeated questions, fix your mistakes, or do whatever else they can to make your day easier. This is priceless to me..... It saves us time, money, and a ton of frustration. Our team utilizes this feature daily.. It makes for much happier employees and employers... They are unbeatable in customer service help! Cons I don't actually have many complaints about the software. They are constantly updating and pushing through new helpful ways to help the automotive shops they serve. If I had one thing I liked least about this software, it would be the there is no way to delete a vehicle or customer if you accidently put one in wrong or double. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing AutoLeap AutoLeap's walk through was so thorough. They answered all of my questions, and did not pressure me to make a decision. They gave me time to look at the competition, and honestly the competition is good and offers a lot of the same functions, but the set up was better for me. The layout of the program was easier for me to navigate and understand..... Review Source Response from AutoLeap January 12, 2024 Hi Amber, that was a very kind review. Thanks so much for choosing AutoLeap. We’re glad to hear that you enjoy the many features provided by our software. Your positive feedback means a lot to us! PK Paul K. CEO Automotive Used the software for: Less than 6 months ### "Went in skeptical, came out impressed" February 7, 2023 5.0 I went into Autoleap very skeptical because they didn't offer a free or reduced cost demo, which every other shop management platform offers. The fact that they're a relatively new company (about 3 years old as of 2023) didn't ease my doubts. I decided to sign up for an hour long demo in which a sales rep took me through the main features of Autoleap; we created sample estimates and work orders, which were sent directly to me as a mock customer. Everything seemed too good to be true, which usually means it is. It was a lot to take in at first, but I was able to acclimate to the interface much more quickly than with other shop management software - it seems like a lot of emphasis was put on the user interface, which really shows. I decided to take the (Auto)leap and buy one month, which is a pricy $480 ($400/mo if you sign up for a full year). In short, I was impressed. Emma was my integration specialist, and she helped me through every step no matter how many questions I had. The more I used it, the more I realized the demo wasn't exaggerating any features, which was quite a relief. It's been less than a month, and I'm able to use nearly all the features seamlessly.In the end, any shop management software will achieve the same thing - you'll get an invoice out, and you'll get paid. What Autoleap does is streamline the whole process and make it look good. Pros Autoleap offers what most other platforms have, but the streamlined user interface outshines the competition by far. Everything you need is always one or two clicks away, and you don't need to be searching the sidebar or small corner of the website to find exactly what you need. Customers seemed to really enjoy the simplicity of approving estimates and receiving a full breakdown of work to be done, and the transparency really helps build trust.Customer service was outstanding to say the least. They tout that their chat hotline will respond in under five minutes ... I don't think ever waited more than a minute for a response, even on weekends. Emma was my implementation specialist, and I was able to have one on one meetings frequently until I was up to speed with the platform, which didn't take long at all.The team also takes customer feedback into consideration when creating updates, which you really wouldn't see from the big names like Alldata or Mitchell. Cons There is very little in the way of customizing invoices or estimates. I was told that's still in the works, so not really a big issue for now.There is no trial period where you get to test drive the platform before you decide to try it. It's basically a full cost demo, which at $480/mo, isn't a cheap gamble. I was given a few reasons as to why they don't allow for a trial, but nothing really stood out as convincing. Reason for choosing AutoLeap Streamlined UIExcellent customer serviceEase of use Review Source BW Brian W. Owner Automotive Used the software for: Less than 6 months ### "Mindful Folks That Drive Success" July 22, 2023 5.0 Kudos to their software team as well as their management team that implements this product they're very patient they're willing to reschedule due to the demands of a busy shop or shop owner they don't hesitate they don't write they just do towards success. Our success is their success and they will rearrange their schedule without batting an eye. Pros I really enjoyed the ease of implementation the helpful facts are that the support group of real people wanting you to succeed are the reality at AutoLeap.They've done a fine job in programming the special functions of their system.There's not much I can say as a disadvantage to utilizing this program in any business especially in Automotive.From integrating parts supply companies vehicle lookups to customer integration Parts integration there's so many features that make life simple for an owner... There's just no other way in this age than to go with AutoLeap. Their software team must be a very bright bunch that listens to the customers because their features show what shop owners demand out of product. Cons The only thing that I found that I would like to have more control over is to lay out of the estimate mainly for the header for the customer information to the shop information to the vehicle information to the logo layout as far as where everything is located on the page of the upper header.There's nothing wrong with their layout it's just that is a feature I would enjoy personally. Review Source Response from AutoLeap March 19, 2024 Thank you for your glowing review of AutoLeap! We're delighted to hear that you've found our system easy to implement and that our support team has been instrumental in your success. Rick B. Owner Automotive Used the software for: 1-2 years ### "One Satisfied User" November 16, 2021 5.0 AutoLeap has helped us increase our ROs and track our business metrics very efficiently. I can't speak highly enough of the team they have built there. The customer service is second to none in any business I've been a part of. Pros First and foremost, the team at AutoLeap has been AMAZING in every facet from the very first demo to our ongoing conversations about improvements. The integration team went above and beyond for us to customize our environment exactly how we wanted it for our specialty shop. Throughout our time with AutoLeap they have been extremely quick to respond and have handled each and every question of ours without a hitch. The workflow is super smooth and allows us to fly through our customer entry and RO generation so that our customers aren't just sitting there staring at us uncomfortable while we fumble through cumbersome software. They also love the back and forth communication through text. We love the regular updates that include improvements based on our feedback. We've specifically asked for tweaks on different features and over time have seen them all implemented by the team at AutoLeap. To know that a company truly values your opinion as a customer is a great feeling. Cons The only minor issue I have is that I do wish the software translated better to mobile devices for the rare instance that I would like to handle something from my phone. I can use it on my Android phone (Pixel 5a) but it's not the best overall experience. I've gotten used to having a tablet or laptop with me in case I need to handle something remotely (which is rare). Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[MaxxTraxx](https://www.capterra.com/p/2071/MaxxTraxx-Pro/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing AutoLeap The workflow was the smoothest and most streamlined. Review Source FM FELIX M. OWNER AND TECHNICIAN Automotive Used the software for: Less than 6 months ### "BUSINESS MADE EASIER" January 25, 2024 5.0 GREAT EXPERIENCE OVERALL WITH AUTOLEAP, WOULD ABSOLUTELY RECCOMEND THIS PRODUCT TO ANYONE IN NEED. Pros THE THING I PERSONALLY LIKED THE MOST WAS THE AUTOMATED MESSAGING SYSTEM THAT AUTOLEAP HAS. IT MAKES THINGS FASTER/EASIER IN EVERY CATEGORY IN OUR SHOP! WE CAN ALSO TYPE UP OUR OWN MESSAGE TO A CUSTOMER AND HAVE A WHOLE CONVERSATION THROUGH TEXT IF WE WANTED OR NEEDED TO! Cons I DIDN'T DISLIKE ANYTHING ABOUT AUTOLEAP! Switched from [Invoiced](https://www.capterra.com/p/222215/Invoiced/) THINGS WE'RE COMPLICATED, NOT IN ORDER, AND JUST EVERYWHERE. WE NEEDED SOMETHING TO MAKE EVERYTHING RUN BETTER IN OUR SHOP. Review Source Response from AutoLeap February 7, 2024 Hi Felix, thanks so much for the amazing review! We're thrilled to hear that you'd recommend our product to others. Thanks for choosing AutoLeap. sR sharon R. Service Manager Automotive Used the software for: Less than 6 months ### "AutoLeap keeps us organized" November 10, 2023 5.0 AutoLeap customer service was extremely easy to deal with. They went over the pricing and everything with me and easily signed me up and set everything up. Our implementation consultant \[sensitive content hidden\] was fantastic and answered any questions we might have had immediately as well as checked in with us weekly to see how we're doing with the system. There is a training class you go through which was super helpful and I was using AutoLeap to its fullest within the first week. Pros Love how AutoLeap has everything we need featured within the system. It is extremely easy to put together an estimate and send it to the customer. One of my favorite features is the e signature. We have reduced our paper usage with this feature and its fantastic because it keeps all the signed documents organized within the order for easy access. It makes the car drop off/pick up process very smooth as everything is signed and ready to go already. It is also very easy to input the vehicle info with just a VIN or plate which is so convenient as I don't need to manually enter a vehicle. Cons I believe AutoLeap still has a lot of features they can add or improve, but they are on their way to doing so. While the estimate/invoice process is easy, it is a bit hard to see the final total as you have to scroll down for it instead of it floating on the side for you to see. Small things like that that can easily be improved though and I believe they will update all that in the future. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Shopmonkey had a lot of glitches we were not a fan of and for the price, I believed AutoLeap offered more features that were useful for a small shop like ours. Review Source JM Jaedyn M. Service advisor Automotive Used the software for: Less than 6 months ### "Great review for AutoLeap" January 5, 2024 5.0 My overall experience with AutoLeap was definitely a great one and I would definitely recommend this to others. Pros The invoicing/billing system, the SMS/Emailing system and our new receipts was my favorite about AutoLeap. Cons I least liked the amount of different tabs there are that take you to the same page on AutoLeap. Switched from [Online Check Writer](https://www.capterra.com/p/237205/Online-Check-Writer/) Heard that AutoLeap would do wonders and make things easier for our employees/customers here and it has done just that! Review Source Response from AutoLeap January 22, 2024 Thanks for the wonderful review, Jaedyn! EH Emma H. Manager Automotive Used the software for: Less than 6 months ### "Eight9 Customs - Emma Hawley" March 10, 2023 5.0 So user friendly, very technically advanced, easy for the customers to use as well. Everything is well designed and if you ever have a question you are connected with a team member in moments to help you rectify your situation. Pros I like the fluidity of the system and everything is stored in customer history. It allows me the ability to keep detailed notes for every customer without having to remember it myself Cons My only con is when an Estimate gets made into an appointment you have to be aware of the approved labor times so you can adjust that when scheduling the appointment. Alternatives considered [PBS Systems](https://www.capterra.com/p/2059/PBS-DMS/) Reason for choosing AutoLeap For what they offer included in the price it wasn't even a hard decision to make. It is an exceptional product for a reasonable price. Review Source AN Alexander N. Owner Automotive Used the software for: Less than 6 months ### "Great communication, user friendly platform Mitchell1 & Vendor integration" March 14, 2023 5.0 keeping track of jobs completed and jobs deferred per customer. Having authorization signatures throughout each step of progress with up to date activity. Solving the use of using paper copies of estimates and invoices. Pros Organizing workflow and keeping employees up to speed. Customer authorization signatures throughout each step of the progress. Links to customer reviews on the platform and google. Cons Motor only goes back to 1985 vehicles would like to at least cover complete 80's vehicles. Alternatives considered [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing AutoLeap referred my colleague Review Source JM Jaqlyn M. Operations Manager Automotive Used the software for: Less than 6 months ### "review" August 18, 2023 4.0 We are definitely happy with our overall experience. Not everything has been smooth, but a lot of that is due to having had the same software for about 10 years and migrating all of the data over was pretty complicated. AutoLeap has been especially impressive in being willing to work with us on specific issues/software limitations that made our workflow a huge struggle, and we are definitely happy with the service that we have received on that front. Pros I think the best part of AutoLeap is that it is much more intuitive than most of the other software options. There are things that make a lot more sense than our previous software like having the ability for customers to defer services and having record of what they chose to move forward with and not move forward with, being able to collect approval signatures on estimates, and everything being in a singular software. Cons The workboard management/assigning is difficult with the size/work volume, and Payrix has been a very glitchy and unimpressive merchant to work with. Alternatives considered [Shopware](https://www.capterra.com/p/145605/Shopware/) Reason for choosing AutoLeap AutoLeap has a much better display. It is less 'clunky' of a software. We were impressed by AutoLeap's emphasis on building their software around shop requests. Switched from [Mobile Manager Pro](https://www.capterra.com/p/134574/Mobile-Manager-Pro/)[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) We wanted to make the switch due to some major limitations of our previous software and looking for something that is all-in-one to simplify our workflow and hopefully increase the efficiency of our service writers and administrative work. Review Source RB Rhonda B. Owner Automotive Used the software for: Less than 6 months ### "AutoLeap Advantage" December 8, 2022 5.0 With little experience in the industry I have been able to stay on top of my repair shop with ease. AutoLeap was truly a God send when starting a business without any knowledge of estimating or parts ordering. The software makes everything manageable and allows me to know what's going on in my company 24 hours a day. What I like most about AutoLeap is the outstanding customer service. Every question is answered and you are assigned a personal representative who holds your hand through the entire process. Our representative \[SENSITIVE CONTENT\] has been amazing, patient, and has helped me work through every issue without frustration. It's rare something is as easy to set up as they say when they're selling it but AutoLeap goes far beyond the sale. Pros The AutoLeap software was a life changer for me. After months of researching software options for our new business we narrowed it down to three companies. I scheduled an AutoLeap demo and instantly made the decision that this was the best bet for us. AutoLeap had done an amazing job of designing a program that handles your shop. It's not an accounting software, but it handles the day-to-day needs of your business from scheduling through invoicing. It has allowed me to remain proactive and pay close attention to my company even when I can't be there. I highly recommend a demo, once you see it you'll find there is no need to continue shopping. Cons So far I can't find anything I don't love about AutoLeap. I'd like to offer something so I sound real, but I have to say from the software to the customer service they are second to none. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reason for choosing AutoLeap The demo showed me they offered everything I was looking for in an easy to use format. Even better was the demo process, they answered every question I had and spent a great deal of time showing me how my business would benefit. It was easy to see how AutoLeap would save time allowing me to increase my bottom line. Review Source Response from AutoLeap January 12, 2024 Hi Rhonda, thank you for sharing your incredible experience with AutoLeap! We're thrilled to have played a part in making your shop management easier and more efficient. LV Lynn V. Owner Automotive Used the software for: Less than 6 months ### "Northside Auto Review" January 16, 2023 4.0 CRM, reviews, ease of use. Pros Estimating for your customer, CRM, sending estimates, invoices and reviews. Reviews are helping us greatly and are working. Easy reporting. Modern feel to the software for us and the customers. Cons Some of the inventory tracking is not the best, integrations are not working 100%, wish it was integrated with prodemand instead of motor (motor seems to not have as much and not be as reliable), accounting software right in the software would be a huge plus. Alternatives considered [Protractor](https://www.capterra.com/p/18043/Protractor-NET/) Reason for choosing AutoLeap Ease of use for our staff. Modern feel of Autoleap. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Manager SE is not as modern, needs too many integrations, bogs down the computer, slow, hard to track inventory and run certain reports. Manager SE does not do CRM well and does nothing for reviews. Review Source JL Jullian L. Manager Automotive Used the software for: Less than 6 months ### "Auto leap review" August 18, 2023 4.0 All in all it works well and we like it. They are open to new ideas and seem to always be looking to .she the product better for the customers based off customer requests. Pros Having everything be all in one shop system rather than having a lot of peripheral softwares and systems make life a lot easier. Everything is all in one place rather than having a server computer and having multiple softwares have to be open all the time Cons If you have a lot of customers, opening up the messaging feature can make the page open up really slow. The same thing happens if you have a lot of data imported from the old system as far as parts or old tickes. Alternatives considered [Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/) Reason for choosing AutoLeap We liked the features that were presented better Switched from [Mobile Manager Pro](https://www.capterra.com/p/134574/Mobile-Manager-Pro/)[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) We wanted a better system and an all in one system Review Source Response from AutoLeap March 19, 2024 Thank you for your feedback on AutoLeap! We're glad to hear that having everything in one integrated system has made your business operations easier. SF Shawn F. Owner/operator Automotive Used the software for: Less than 6 months ### "If you're thinking about it, JUST GET IT!" November 23, 2022 5.0 I opened my buisness from the start with autoleap, I have used various other types of shop management tools at previous jobs, and this is by far the best. Even compared to the "legacy" systems like lankar, Mitchell, and all data. Integration, setup and use is seamless and easy, and the the staff has been very helpful, my implementation specialists \[SENSITIVE CONTENT\] has been there at the click of a text, or email whenever we needed her to help out no matter how big or small the issue. Pros There are too many features to list to be able to say which I like the most, but it would likely be the integration with motor to be able to get labour times, repair information, vin decoding, and so easily create estimates for customers. Been using the software very heavily for the last 2 weeks in a low bandwidth internet area, and not once has it stalled, waited to buffer, or crashed. Cons The only "cons" I can think of is being unable to delete customers or vehicles if incorrectly entered, but you are able to check them as "inactive" which essentially works the same. So it's not a problem, just an irritation Alternatives considered [Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/)[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reason for choosing AutoLeap Seemed to be a better fit for my buisness, and it was! Review Source tS tim S. owner/manager Automotive Used the software for: Less than 6 months ### "looking forward to success with Auto Leap" August 10, 2023 5.0 so far very good, myself and my staff are excited to master the program, it has saved me a lot of time just on the customer service side, and with communications. Pros The product bridges the gap between old school and generation, y, z etc... many features make it very easy to provide excellent communications with a wide range of customers. Cons While I am still getting to know features in the program, for now there is just a lot to learn, so many features and options. it is not what I like or don't like, it is just different than the software/program we have used for almost 19 years. I need to immerse myself and embrace the new features Reason for choosing AutoLeap had a good feeling when working with the reps, Review Source Response from AutoLeap January 12, 2024 Hi Tim, we're glad you had a good experience with AutoLeap! RB Rick B. Owner Automotive Used the software for: Less than 6 months ### "Fantastic product to help manage small to mid sized shops" March 4, 2021 5.0 AutoLeap has demonstrated its flexibility and willingness to adapt it's product to my needs to most effectively run my business. Pros I am especially pleased with the ease of use for both the office staff and the automotive techs. The software allows us to eliminate all the paper notes and labor tracking that was cumbersome, time consuming and not as accurate as I needed. AutoLeap provides a great way to manage all phases of customer care starting with original intake and scheduling, through cost estimation, assignment of tasks, invoicing and archiving. It is also allowing me to more accurately track the work of all technicians and assess the efficiency of each technician. In addition, AutoLeap allows me to get a snapshot view of the profitability of each invoice. Cons At this point I don't have any major complaints. If I had to write one thing is that the software is new and they are still adding features. But, that is also a plus because the product development team takes into consideration customer feedback and makes rapid modifications to accommodate the needs of the shop. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[ALLDATA](https://www.capterra.com/p/10010667/Alldata/) Reason for choosing AutoLeap As a mid-sized classic car repair, service and restoration shop it is hard to find software that meets the needs of my business. The cost of parts vary from car to car; as does the amount of labor hours to remove, replace and repair the multitude of cars built between the 1930s and the 1980s. I need software that can adapt to my needs; rather than forcing me to find workarounds for a program that was designed for a typical auto shop where the cost of parts are more standardized and bench hours are fixed. In the classic car industry, we often don't know what we will find until the project is started. AutoLeap enables me to better provide the customer with a ballpark range for the repairs sought; rather than a daily fixed estimate that looks more like a fixed bod. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) I stopped using Mitchell as soon as my contracted ended because its resources had little relevance to the cars and trucks made prior to 1985. Review Source Response from AutoLeap January 17, 2024 Hi Rick, thanks for the glowing review. We’re thrilled to hear about your experience with us. NH Nicholas H. owner Automotive Used the software for: Less than 6 months ### "Autoleap is the only software to use" November 30, 2022 5.0 Pros My favorite thing about AutoLeap is how quick and easy it is to build an estimate and send quotes. I can build quotes in less than 2 minutes with parts included as compared to other softwares that would take me 15-20 minutes and they could only e-mail quotes. In AutoLeap you can text quotes and customers can approved directly from their phone. Cons I have had some minor issues with AutoLeap and that is having to clear your cache/cookies. Occasionally it won't let you make changes within the cloud based software. A quick erase of the cache/cookies typically fixes this. T Switched from [Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/) Identifix took so long to make quotes. Their price was just a little lower but all it provided was quotes and estimates. It didn't have any inspections or the ability to communicate through text. Also, if i wanted to upgrade it was considerably more expensive than Autoleap with a lot less features Review Source ID Irfan D. Managing Director Automotive Used the software for: Less than 6 months ### "Transformational for our business" May 29, 2021 5.0 The previous shop management system we used had been in place for over 15 years. One of our greatest concerns with switching to Autoleap was how we would retain all of the customer data that we had accumulated in our old system. The Autoleap team was awesome at helpful us migrate all of the data over from our old system to the Autoleap system. This made for a really smooth transition, and they helped us do it just before the busiest time of the year. The support from the Autoleap team has been fantastic. We used to also deal with constant outages of our previous software. We have not experienced any with Autoleap. It has been surprisingly stable minimizing any disruption to our business. I love this software. Pros Autoleap has been transformational for our business. It has helped us to elevate our client experience, improve overall shop management efficiency and automate many of our processes which were previously manual. And as a bonus it is all done in the cloud, which has reduced the hassle of having to manage and maintain on premise computer hardware. We really like the ease with which we can create, share and manage estimates, both for real-time customer quotes and especially in the tracking of deferred work which we use to record manually. Autoleap can automatically send estimates and invoices digitally in a clean, client friendly format, and prompts our customers for feedback upon receipt. It even prompts our customers to review us on Google, which has resulted in a 10x increase in our online presence. We also appreciate Autoleaps shop management dashboard which has allowed us to better understand opportunities to improve tech efficiency and general shop workflows. It gives us real time data that we are now using in our coaching conversations with our techs and service advisors. On the back end, Autoleap is integrated with our accounting software, which has significantly reduced the amount of double entry we were doing before. The set up, training and ongoing support are second to none. I have yet to have an issue where their support team did not respond within two minutes. It's been absolutely first class from day 1. I would strongly recommend Autoleap. Cons I am not able to think of anything I don't like about their software. I really appreciate how they are constantly engaged with us about new features that they are adding on. They run a software upgrade about every two weeks with simple new features that we have found are easy to learn and incorporate into our day to day. They have also been great about communicating what is coming and providing any support that is needed for the techs and the service advisors. Review Source Response from AutoLeap January 17, 2024 Hi Irfan, thanks so much for taking the time out to share this review. You’ve made our day. JS Jagjit S. Shop owner Automotive Used the software for: Less than 6 months ### "Helps intergrade multiple platforms into one for shop's ease of use. " May 7, 2024 5.0 Pros Ease of use, multiple platform integration within one software. Cons Auto leap has been very useful with everything so far and there hasn't been anything our team dislikes about auto leap. Review Source Response from AutoLeap May 28, 2024 Hi Jagjit, thank you for the wonderful review. JM Jesus M. President Automotive Used the software for: Less than 6 months ### "I like it, which says alot!" August 26, 2023 5.0 So far so good. Pros Integration would have to have been the highlight of the process. Ease of use and simplicity on a cloud based program also helps. Cons The learning curve is tough as it relates to the new program. I expected this having come from Mitchell going to AutoLeap. On that note, there are some vast discrepancies between "Motor" times and "Mitchell" times. I suggest using the Mitchell integration for estimate confirmation as most warranty companies and automotive industry runs on Mitchell times per my experience. Alternatives considered [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) Reason for choosing AutoLeap Options Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Online option and cloud based platform. ease of use for the customer. Review Source