# Page 8 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (742)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 176-200 of 742 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BD

Beverly D.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Functionality"

June 20, 2024

5.0

Pros

I really like the way AR is set up. The ease of being able to look up customers is great. I also like the fact that you can put in a vehicle tag number and it pulls up the vehicle and VIN. The support team with AutoLeap is wonderful. They will help you in any way they can.

Cons

several steps to be taken from start to end on an estimate, not being able to change a customers name on an estimate without starting another

Review Source

Response from AutoLeap

July 1, 2024

Hi Beverly, thank you for the wonderful feedback! We're glad you're enjoying AutoLeap.

DN

Dave N.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Quick and easy to implement"

May 28, 2024

5.0

Everyone on the team that supported the move was extremely helpful and they called almost daily to check in. Listened to some of the gaps we would like to see for future enhancement's.

Pros

I have been thru many conversions in my career Autoleap Implementation went very smooth. The program is very intuitive. The team was extremely helpful in getting the data I wanted from my old loaded in Autoleap.

Cons

it doesn't have a option to print Labels for parts

Reason for choosing AutoLeap

They had solutions to two of the main needs: inventory control/Internal part numbers and ability to bring over canned jobs from our current system.

Review Source

Response from AutoLeap

July 1, 2024

Hi Dave, thank you for taking out the time to leave us a wonderful review! We're glad you found AutoLeap easy to use, and our customer service helpful. Thanks for choosing us.

JW

Jair W.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Autoleap made easy"

June 14, 2024

4.0

i apopreciate it greatly. It has made my days o whole lot stress free

Pros

The speed of invoicing and estimating no more hand writing

Cons

The vehical look up gets confused. When adding the vin or plate number it comes back with the wrong vehical or year

Reason for choosing AutoLeap

Cause they jumped on the oppertunity and bough us pizza lunch

Review Source

Response from AutoLeap

July 1, 2024

Hi Jair, thank you for the feedback! We're glad you're enjoying AutoLeap.

AF

Arisleydy F.  
Secretary  
Automotive  
Used the software for: Less than 6 months

### "Autoleap is 5 start"

June 5, 2024

5.0

My experience with Autoleap has been 5 start I had a great person helping me to learn everything I need it. Cicilia is amazing at what she does

Pros

I like how I can order part and do everything in the same place.

Cons

I don't have anything that I don't like.

Review Source

Response from AutoLeap

July 1, 2024

Hi there, thank you for the wonderful feedback! We're glad you're enjoying AutoLeap.

tF

trevor F.  
admin  
Automotive  
Used the software for: Less than 6 months

### "5 out of 5 stars"

June 12, 2024

5.0

Pros

Autoleap is easy to get started ,once started its easy to navigate the site. Autoleap simplifies keeping track of jobs and Help is only a click away.

Cons

Review Source

Response from AutoLeap

July 1, 2024

Hi Trevor, thanks for the positive review!

HL

Holly L.  
Admin  
Automotive  
Used the software for: Less than 6 months

### "Implementation Review"

May 21, 2024

5.0

Pros

Autoleap is very user friendly and clean. The tech app allows the technicians to spend more time working on vehicles and les on admin duties.

Cons

Some of our parts supplies cannot integrate with the system or nextpart/parts tech, not totally an autoleap issue though.

Review Source

Response from AutoLeap

May 28, 2024

Hi Holly, thank you for the wonderful feedback.

CM

Courtney M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great platform for my Small Business!"

June 27, 2024

5.0

Pros

Going online has really saved us time and made us more efficient. Communicating with customers is so much easier.

Cons

US exchange rate for my Canadian business is a bummer, but we are still finding value in the platform.

Review Source

Response from AutoLeap

July 1, 2024

Hi Courtney, thank you for the wonderful feedback! We're glad you're enjoying AutoLeap.

BP

Brian P.  
Shop Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap is awesome! "

June 27, 2024

5.0

Pros

I like being able to track everything and seeing mechanic efficiency is great! Everything in one location is great!!

Cons

I don't have anything that I do not like about Autoleap.

Review Source

Response from AutoLeap

July 1, 2024

Hi Brian, thank you for the wonderful feedback! We're glad you're enjoying AutoLeap.

LF

Logan F.  
Service Advisor  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap Review"

June 26, 2024

4.0

Pros

The ability to move back and forth between tickets.

Cons

The parts selection page is extremely sluggish, and in stock parts are way to time costly to put in the system.

Review Source

Response from AutoLeap

July 1, 2024

Hi Logan, thank you for your review. We appreciate your feedback.

MB

Marcel B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Using AutoLeap"

May 14, 2024

5.0

We love the program. It gives you SO much information. Time spent v hours billed, attendance logs, estimates.

Pros

Our favorite has been the system ensuring our customers can give us a google review reminder.

Cons

Our implementation advisor was amazing but I did not like the shifting from one advisor to another.

Review Source

Response from AutoLeap

May 28, 2024

Hi Marcel, thank you for your review! We're glad you found AutoLeap helpful and informative.

EW

Eric W.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Great experience "

August 9, 2024

4.0

It was a very enjoyable experience. Good customer service.

Pros

Easy to understand. Not very expensive.

Cons

Hard to find information about. Had to research it.

Review Source

Response from AutoLeap

August 26, 2024

Thanks for the positive feedback! We're glad you found AutoLeap easy to understand and affordable.

CG

Crystal G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "True Centre Auto Service"

June 27, 2024

5.0

Pros

I like the texting and the reminders for the customers

Cons

I don't have much to dislike about AutoLeap as I am just starting out.

Review Source

Response from AutoLeap

July 1, 2024

Hi Crystal, thank you for the wonderful feedback! We're glad you're enjoying AutoLeap.

JV

Juan V.  
IR Auto Owner  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap is great!"

June 26, 2024

5.0

Pros

I like everything about AutoLeap. I love the organization as it really helped me and my shop

Cons

theres nothing that i don't like about autoleap

Review Source

Response from AutoLeap

July 1, 2024

Hi Juan, thanks for the great feedback.

DS

Destiny S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Implementation with \[sensitive content hidden\]"

June 20, 2024

4.0

Pros

Chat Support is nice. I also love the depth to track all of my costs/inventory

Cons

Not being able to delete things and not being compatible with a full register system

Review Source

Response from AutoLeap

July 1, 2024

Hi Destiny, thank you for the positive feedback!

DM

Doug M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Autoleap has been wonderful"

June 19, 2024

5.0

Pros

We really like the texting customers and the communication with the customers.

Cons

We would like control as far as a send button every time an estimate is updated.

Review Source

Response from AutoLeap

July 1, 2024

Hi Doug, thank you for the great feedback!

DR

Davin R.  
General Manager  
Automotive  
Used the software for: Less than 6 months

### "Auto leap takes service writing software to the next level. "

May 24, 2024

5.0

Pros

ease of use and set up, and works seamlessly with labor guides and parts ordering systems.

Cons

nothing, everything has bee working great

Review Source

Response from AutoLeap

July 1, 2024

Hi Davin, thanks for the great review.

DD

DeVin D.  
Accounts Payable  
Automotive  
Used the software for: Less than 6 months

### "Easy to use"

June 26, 2024

5.0

Pros

Auto Leap is a very user friendly system and easy to navigate

Cons

I have not found anything I don't like yet.

Review Source

Response from AutoLeap

July 1, 2024

Hi DeVin, thank you for the wonderful feedback!

JZ

Jason Z.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Software Experience "

June 5, 2024

5.0

Pros

It has been very simple to navigate and learn the process, great with our customer communication and time saving.

Cons

Payment processing Merchant integration

Review Source

Response from AutoLeap

July 1, 2024

Hi Jason, thank you for the positive review. We're glad you find AutoLeap easy to navigate.

JS

John S.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Great Product "

May 8, 2024

5.0

Very positive. knowledgeable staff. Streamlined process

Pros

Product is intuitive and easy to use. Good stuff

Cons

The colors on the screen have low contrast

Switched from

[Shopware](https://www.capterra.com/p/145605/Shopware/)

Autoleap easier to use. More features good

Review Source

Response from AutoLeap

May 28, 2024

Hi John, thank you for the wonderful feedback.

Adrienne G.  
Owner, Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "AutoLeap-Makes Auto Shop Accounting So Much Eaasier"

February 19, 2024

5.0

Overall, we are so happy with AutoLeap. The software offers so much value for the cost and we are impressed with how easy it makes the bookkeeping for Auto Repair shops.

Pros

I do the bookkeeping for a few auto repair shops. They use Auto Leap and it is amazing. It offers so many features for management on the shop side and it integrates so seamlessly with Quickbooks Online.

Cons

I have had no issues with the software.

Review Source

Response from AutoLeap

May 28, 2024

Hi Adrienne, thank you for the wonderful feedback! We're glad our software has met your expectations. Thanks for choosing AutoLeap!

PW

Paul W.  
Technician  
Automotive  
Used the software for: Less than 6 months

### "Easy interface with optimum support"

June 4, 2024

5.0

Pros

Hand on training was very good. User interface was easy to use.

Cons

Our main supply chain was not connected in the parts ordering system.

Review Source

Response from AutoLeap

July 1, 2024

Hi Paul, thank you for the great review.

TB

Terry B.  
Operations Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap Review"

May 16, 2024

5.0

Pros

Ease of work flow, easy communication between tech's and front end staff. Support has been excellent and very helpfull

Cons

As of right now, being a new user, I have no dislikes about the system

Review Source

Response from AutoLeap

May 28, 2024

Hi Terry, thank you for your kind review.

CT

Carolyn T.  
Administrator  
Automotive  
Used the software for: Less than 6 months

### "Streamlined and simple"

May 1, 2024

5.0

Overall, I think the software is going to be very beneficial and I can see how it will improve the business and I like how streamlined the process is.

Pros

Once we had our Account set up. It was easy to create quotes for customers and receive authorizations quickly. It is also nice to see all of the reports available and keep track of our technicians.

Cons

It was a lot of work to set up and it took us a while to get fully comfortable and confident with using the software.

Review Source

Response from AutoLeap

May 28, 2024

Hi Carolyn, thank you for the kind review. We've taken your feedback into consideration and will keep it in mind for future improvements. Thank you for choosing AutoLeap.

MM

Meagan M.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Lots of Help with Startup"

May 7, 2024

5.0

Pros

I was very appreciative of the support and help with swapping our business to AutoLeap. \[sensitive content hidden\] and others were very helpful in getting us trained and our information swapped over from our previous software.

Cons

We were precarious about swapping to begin with due to no trial period. But thankfully it worked out well for us!

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We needed more of an automotive shop software than just book keeping.

Review Source

Response from AutoLeap

May 28, 2024

Hi Meagan, thank you for your wonderful feedback.

YK

Yelena K.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great system for Small Business"

May 14, 2024

5.0

So far it is very good. Great implementation team, all sessions are recorded so we can revisit them, everyone is very helpful

Pros

How professional estimates, invoicing looks. Communication with customers is very easy. Ordering parts is very efficient also

Cons

Some reports I wish were a little more flexible as far as changing layout, moving fields , creating different type of charts without exporting to excel

Review Source

Response from AutoLeap

May 28, 2024

Hi Yelena, thank you for your kind review. We've taken your feedback regarding reports into consideration for future improvements. Thanks for choosing AutoLeap!