# Page 4 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (742)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 76-100 of 742 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CH

Crystal H.  
Secretary, service writer  
Automotive  
Used the software for: Less than 6 months

### "Amazing product"

November 6, 2024

5.0

Excellent, user friendly, saves time when ordering and adding parts.

Pros

I like how everything is combined in one spot for ordering parts. Training was very thorough. Also like the fact that it keeps track of hours for the technicians and the email and text messaging customers is easy to use.

Cons

Does not have payroll set up yet, does not display VIN on estimate page you actually have to go in to get the VIN.

Review Source

Response from AutoLeap

November 15, 2024

Thank you so much for your review, Crystal! We're glad to hear that you're finding AutoLeap user-friendly and that it's helping streamline your operations. We appreciate your feedback about the payroll setup and VIN display—it's invaluable as we continue to enhance our platform.

DA

Daniel A.  
Office manager  
Automotive  
Used the software for: 6-12 months

### "Autoleap - Great experience "

September 20, 2024

5.0

Great experience! It has been a very friendly software

Pros

It brings everything together in one place from scheduling appointment, history and creating invoices.

Cons

So far I think I have no problems, Maybe I need more time to look in depth at each of the branches of Autoleap.

Review Source

Response from AutoLeap

September 26, 2024

Thank you so much for your positive review! We're thrilled that AutoLeap has been a great experience for you, helping to streamline everything in one place. We're confident that as you continue to explore the platform, you'll uncover even more ways it can enhance your shop's efficiency.

JA

Joe A.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Specialty Shop using AutoLeap"

October 9, 2024

5.0

Pros

The additional features and cost. Ease of use.

Cons

Motor repair guide needs more procedure break downs.

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Cost and quality of repair order organization.

Review Source

Response from AutoLeap

October 21, 2024

Thank you for your review, Joe! We're glad to hear that you're finding the additional features and ease of use of AutoLeap beneficial for your shop. We appreciate your feedback on the motor repair guide; we are continually working to enhance our features and will consider your suggestions for more detailed procedure breakdowns. Thanks for choosing AutoLeap, and we look forward to supporting your business's continued success!

aP

andrew P.  
owner  
Automotive  
Used the software for: Less than 6 months

### "I'm glad i switched"

September 25, 2024

5.0

im happy with the overall product. lots of room for adapting and also streamlining to our needs.

Pros

so much data that you can pick and choose what you need. light years ahead of Mitchell who didn't have a reliable platform for inspections etc.

Cons

lots of data. KISS the repair side is weak. and not very user friendly. i have mitchell for labor as the labor times seem more accurate with mitchell.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

stone age was not carrying us forward. i needed more

Review Source

Response from AutoLeap

September 30, 2024

Thank you for your feedback! We're glad AutoLeap has been a positive change for your shop. We appreciate your input on areas for improvement and are always working to enhance the platform. If you need anything, we're here to assist!

CM

Cosme M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Silver Star approves of AutoLeap"

November 22, 2024

5.0

Pros

It is very user friendly so it is very easy to get the team on to autoleap

Cons

I am unable to create unique percentage markup for parts each time.

Review Source

Response from AutoLeap

December 17, 2024

Thank you for the 5-star review and for sharing your feedback! We’re thrilled to hear that AutoLeap’s user-friendly design has made it easy for your team to get started. We also appreciate your note about the percentage markup for parts. Your feedback is valuable, and I’ll pass it along to our product team for review as we continue improving the platform.

MC

Missy C.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Super easy, user friendly and efficient!"

August 1, 2024

5.0

Great, easy and efficient. It's been a great transition so far.

Pros

Very easy to implement, as AutoLeap customer service was fantastic and helped us every step of the way ... from day one to going live and beyond, making sure that we transitioned fully. The system is easy to use and easy to train the staff. We have become a much more efficient company already!

Cons

We still have a few kinks that we are smoothing out, but AutoLeap has been great at resolving our issues as they come along.

Review Source

Response from AutoLeap

August 26, 2024

Thanks for the fantastic feedback! We're glad to hear the implementation was smooth and that AutoLeap has made your business more efficient. We're here to help with any kinks as you continue transitioning!

RJ

RYAN J.  
Owner Mechanic  
Automotive  
Used the software for: Less than 6 months

### "Very impressed"

January 30, 2025

5.0

Very happy with the program. Very straight forward to use. Great experience

Pros

Easy to get started. Very friendly support team to teach you along the way

Cons

Have not found any cons yet to the program.

Review Source

TV

TODD V.  
owner  
Automotive  
Used the software for: Less than 6 months

### "auto leap starter"

September 24, 2024

5.0

just starting so i can not answer at this time

Pros

I use AutoLeap to manage my customer relationships. It saves all my customer data, which allows me to easily communicate with them. I can also interrogate the data with other programs, which is very helpful.

Cons

uses motors labor guide , lots of clicks to move around the system

Switched from

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)

i wanted to try something new and this system is priced better

Review Source

Response from AutoLeap

September 27, 2024

Thank you for sharing your feedback! We're glad to hear that AutoLeap is helping you manage your customer relationships more efficiently and saving valuable data. We appreciate your input regarding the Motors labor guide and navigation, and we're always working on ways to improve the experience.

CW

Cydney W.  
Service advisor  
Automotive  
Used the software for: Less than 6 months

### "Cydney Midas "

December 25, 2024

5.0

Tech support is great, always there when I have a question, which isn’t often because it is pretty simple to use

Pros

Easy to use, communication better with other workers

Cons

sales code assignment can be lengthy when first starting use

Review Source

ME

Matt E.  
Shop Owner  
Automotive  
Used the software for: Less than 6 months

### "Auto leap is a great product "

September 4, 2024

5.0

Amazing customer service drop what there doing to help you out.

Pros

Once you learn how it works it easy to follow. Also repairs can be reported to car facts.

Cons

At start it a little overwhelming, it takes while to learn it. But they walk you though the entire process, need repeat help there willing to do that.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

Cause sales people knew there stuff and could answer my questions

Review Source

Response from AutoLeap

September 13, 2024

Thanks for the great feedback, Matt!

JsD

Jiovane santos D.  
Profissional individual  
Airlines/Aviation  
Used the software for: I used a free trial

### "Excelente demais "

October 21, 2024

5.0

Bem organizado fácil prático de usar é muito bom

Pros

Top demais é muito bom bacana realmente sensacional

Cons

Sem comparação não vi igual a esse ainda

Review Source

Response from AutoLeap

October 24, 2024

Thank you for your positive review, Jiovane! We're thrilled to hear that you found AutoLeap to be well-organized, easy to use, and practical. It's always great to know that our tool is making a positive impression right from the start.

DN

Dustin N.  
Shop Manager  
Automotive  
Used the software for: Less than 6 months

### "Shop Manager"

September 27, 2024

5.0

Overall, this experience has been positive

Pros

This service is very easy to use!!!!!!!!

Cons

No negative feedback at this point concerning the service

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

This new service offers the ability to use over the cloud which is important for the business

Review Source

Response from AutoLeap

October 7, 2024

Thank you for your fantastic review! We're thrilled to hear that AutoLeap has made a positive impact on your business and that the ease of use has been a highlight for you. Thanks again for choosing AutoLeap!

mB

max B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Blatt Tire review"

September 30, 2024

5.0

Great, fantastic absolutley the best thing ever

Pros

The ease of use when it comes to managing my entire business from anywhere on the planet.

Cons

My older employees are having difficulty.

Alternatives considered

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

Reason for choosing AutoLeap

the ability to have a cloud based system

Review Source

Response from AutoLeap

October 14, 2024

Thank you so much for your review, Max! We’re thrilled to hear that AutoLeap has been instrumental in managing your business flexibly from any location. It’s great to see that you appreciate our cloud-based system's convenience.

JM

Jessica M.  
Administrator  
Automotive  
Used the software for: Less than 6 months

### "Such a great, efficient program!"

December 11, 2024

5.0

I was hesitant at first, but after a few weeks I feel very comfortable using AutoLeap. The team provides a great amount of training sessions and help whenever needed.

Pros

I love how efficient the program is and how easy is it to learn to use.

Cons

I haven't run into any major issues so far. Any minor issues have been quickly resolved with the help of the chat feature.

Review Source

Response from AutoLeap

December 26, 2024

Hi Jessica, Thank you for your amazing review! We’re delighted to hear that you’re finding AutoLeap efficient and easy to learn. It’s great to know that our training sessions and chat support have made your experience comfortable and seamless. If you ever need assistance or have questions, we’re always here to help! Best regards, The AutoLeap Team

MT

Mustafa T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Amazing program and amazing service!"

December 11, 2024

5.0

AutoLeap is making it quick and easy to send estimates and invoices, and the MOTOR repair guide is super useful!

Pros

I love how easy the program is to use, and the training sessions were super helpful to get everything set up and answer any questions along the way.

Cons

So far I haven't had any issues with the system.

Review Source

Response from AutoLeap

December 26, 2024

Hi Mustafa, Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the ease of using AutoLeap and found the training sessions helpful. It’s great to know that features like quick estimates, invoicing, and the MOTOR repair guide are making a difference for you. If you ever have questions or need assistance, we’re always here to support you! Best regards, The AutoLeap Team

JA

Jacques A.  
Store Operating partner  
Automotive  
Used the software for: Less than 6 months

### "Definitely Recommend "

September 20, 2024

4.0

Pros

Love how everything is intertwined creating an all in one feel

Cons

Processing speed is a bit slow. There are many times where I have to select things multiple times for it to work.

Switched from

[TireShop](https://www.capterra.com/p/162393/TireShop/)

This was a company wide switch. I believe all of fast lap made the move.

Review Source

Response from AutoLeap

September 26, 2024

Thank you for the positive feedback and for recommending AutoLeap! We're glad you're enjoying the all-in-one feel of the platform. We also appreciate your note on the processing speed and will take it into account as we continue to enhance the software for an even smoother experience.

JE

Jeff E.  
Auto repair service manager  
Automotive  
Used the software for: Less than 6 months

### "nice but a lot of extra work"

September 13, 2024

4.0

I would say my overall experience with autoleap was decent

Pros

the columns and ease of looking up parts & labor

Cons

the amount of work it takes just to give a tire estimate

Switched from

[HITS](https://www.capterra.com/p/113408/HITS/)

our company recently got bought out by fastlap

Review Source

RK

RYAN K.  
OFFICE MANAGER  
Automotive  
Used the software for: Less than 6 months

### "UP AND RUNNING"

September 25, 2024

5.0

EASY PROGRAM TO LEARN, TRAINING AND SUPPORT ARE READILY AVAILABLE. OVERALL GOOD EXPERIENCE

Pros

FORM AND FUNCTION OF PROGRAM. CAPABLE OF OPERATING THE PROGRAM FROM BASIC INVOICING TO FULL CUSTOMIZABLE ONE STOP SHOP OPERATING HUB.

Cons

GOOGLE REVIEWS SHOULD LINK DIRECTLY INTO PROGRAM.

Switched from

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

FUNCTIONALITY AND CUSTOMER SERVICE BETTER

Review Source

Response from AutoLeap

September 30, 2024

Thank you for your positive feedback! We're thrilled that AutoLeap is helping streamline your shop operations and that you found the training and support helpful.

GC

Geoffrey C.  
General Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap Rocks"

September 19, 2024

5.0

This is a tremendous product we are very anxious to fully utilize!

Pros

Ease of use, robustness and functionality! \[sensitive content hidden\] was awesome!

Cons

I really don't have anything negative to say.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

We didn't like many of the limitations of Mitchell.

Review Source

Response from AutoLeap

September 26, 2024

Thank you so much for the great feedback! We're thrilled to hear that you're loving AutoLeap's ease of use and robust functionality. It's exciting to know you're eager to fully utilize everything it offers. We're here to support you as you continue exploring all the features!

SS

Shawn S.  
Owner, Manger  
Automotive  
Used the software for: Less than 6 months

### "Shop owner and manager"

December 17, 2024

5.0

Great would recommend to everyone that I know

Pros

The support team is great to work with and the program is great.

Cons

I have no cons at this time. we will use it more and see.

Review Source

HP

Hunter P.  
Automotive technician  
Automotive  
Used the software for: Less than 6 months

### "Whistlers - hunter"

September 13, 2024

5.0

Overall I’m enjoying the new auto leap system very much and have very little bad to say about it

Pros

One of my favorite things is how easily I can switch from my phone to a table then to my desktop effortlessly and quickly

Cons

Sometimes it seems like when I press the back button, I have to press it a ton of times before I’m back to where I’m trying to get

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Shop owner decided to make the switch to auto leap

Review Source

CH

Christy H.  
Sales  
Automotive  
Used the software for: Less than 6 months

### "Very good source for our business "

November 10, 2024

5.0

It has been easy to implement and use on the daily

Pros

It helps our company stay organized and makes it easy to know what we have

Cons

It’s been positive so far no negatives so far

Review Source

Response from AutoLeap

November 12, 2024

Thank you so much for your positive review, Christy! We're thrilled to hear that AutoLeap is helping your company stay organized and that you're finding it easy to use daily. It's fantastic to know that you've had a positive experience.

AB

Andrew B.  
Technician  
Automotive  
Used the software for: Less than 6 months

### "Auto Leap Review"

December 19, 2024

5.0

Pros

Helpful Staff, answered all my questions.

Cons

A few glitches in the software. Tricky to navigate through some parts of the program

Review Source

BS

Belal S.  
Service Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap Review"

October 7, 2024

5.0

Amazing. We are very happy with the software management system.

Pros

I liked how everything is organised with the system and terminals they offer can integrate with Autoleap.

Cons

Nothing so far. We are pleased with the software and we have nothing negative to say about it.

Review Source

Response from AutoLeap

October 21, 2024

Thank you for your awesome review, Belal! We're thrilled to hear that you're enjoying the organization and integration capabilities of AutoLeap. It's great to know that our system is meeting your needs effectively.

HG

Haiden G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "autoleap review "

December 24, 2024

5.0

Pros

Easy and simple to use, and it's not complicated

Cons

maybe use or bring a app that we can use instat the browser

Review Source