# Page 4 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is AutoLeap the right Auto Repair solution for you? Explore 744 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (744)

[View alternatives](https://www.capterra.com/p/216500/Autoleap/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 22nd, 2026

# Page 4 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 76-100 of 744 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DM

Dan M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great Product/ Great Support "

September 18, 2024

5.0

Overall a great experience and was impressed with the product as well as the ever so important on-boarding support . We were planning to launch / pilot autoleap at one shop and wait 6 -12 months to roll out to our 2nd larger shop, however after 2 weeks of running live, we are about to start rollout at shop #2 shop within the next 48 hours

Pros

The live support / on-boarding they provided was outstanding. \[sensitive content hidden\] was always available and patience to answer all of our questions. Anything he couldn’t answer, he was sure to get back to us in a timely manner.

Cons

There are some limitations which might be shop / country specific, however they appear to be constantly working on enhancements and improvement. Specific example of this would be some issues with reporting sales taxes (breaking them down for reporting).

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

Initial Presentation seemed more suitable for what we were looking for.

Review Source

Response from AutoLeap

September 19, 2024

Thank you for your feedback! We are glad to hear that the onboarding process has been smooth and that AutoLeap is helping streamline your operations. We are committed to continually improving and appreciate your suggestions!

JA

Joe A.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Specialty Shop using AutoLeap"

October 9, 2024

5.0

Pros

The additional features and cost. Ease of use.

Cons

Motor repair guide needs more procedure break downs.

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Cost and quality of repair order organization.

Review Source

Response from AutoLeap

October 21, 2024

Thank you for your review, Joe! We're glad to hear that you're finding the additional features and ease of use of AutoLeap beneficial for your shop. We appreciate your feedback on the motor repair guide; we are continually working to enhance our features and will consider your suggestions for more detailed procedure breakdowns. Thanks for choosing AutoLeap, and we look forward to supporting your business's continued success!

CH

Christy H.  
Sales  
Automotive  
Used the software for: Less than 6 months

### "Very good source for our business "

November 10, 2024

5.0

It has been easy to implement and use on the daily

Pros

It helps our company stay organized and makes it easy to know what we have

Cons

It’s been positive so far no negatives so far

Review Source

Response from AutoLeap

November 12, 2024

Thank you so much for your positive review, Christy! We're thrilled to hear that AutoLeap is helping your company stay organized and that you're finding it easy to use daily. It's fantastic to know that you've had a positive experience.

AB

Andrew B.  
Technician  
Automotive  
Used the software for: Less than 6 months

### "Auto Leap Review"

December 19, 2024

5.0

Pros

Helpful Staff, answered all my questions.

Cons

A few glitches in the software. Tricky to navigate through some parts of the program

Review Source

HG

Haiden G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "autoleap review "

December 24, 2024

5.0

Pros

Easy and simple to use, and it's not complicated

Cons

maybe use or bring a app that we can use instat the browser

Review Source

BM

Bill M.  
Service Advisor  
Automotive  
Used the software for: Less than 6 months

### "Honest Feedback"

September 19, 2024

3.0

AutoLeap has made working here unenjoyable. The roll out was rough and after weeks of use, I am still struggling with many aspects of using AutoLeap.

Pros

I can see some potential in the product, however the program is not yet helpful, as many updates and improvements still being made are slowing the real time performance. Roll out was too soon. Difficult and time consuming to use.

Cons

Roll out was too soon. Training was scarce and incomplete. Difficult and time consuming to use. My list of difficulties is too long to list here.

Switched from

[TireShop](https://www.capterra.com/p/162393/TireShop/)

No Idea. This was a corporate decision.

Review Source

RF

Ricardo F.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Recommendation "

September 30, 2024

5.0

It’s working good and the customer service was great.

Pros

Like the parts tech features and the ability to email customers and estimate and invoice a. It has a lot of features need to get used to them

Cons

It could be easier to use . Need to get used to it . Sometimes it doesn’t find the cars license plate to link up the motors repair.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Had a old system not cloud base need to upgrade

Review Source

Response from AutoLeap

October 14, 2024

Thank you for your feedback, Ricardo! We're glad you're enjoying the PartsTech integration and AutoLeap's customer communication capabilities. It’s great to hear that our customer service has met your expectations. We understand there’s a learning curve with the breadth of features available, and we’re continuously working to streamline the user experience.

RJ

Robert J.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Auto leap review from Rob & Son Garage"

December 18, 2024

5.0

overall experience was great from start to finish of setting up everything.

Pros

Its all in one system. Google reviews, parts ordering are both a plus.

Cons

Only challenge I found was inventory set up.

Review Source

JG

Jacke G.  
Co Owner  
Automotive  
Used the software for: Less than 6 months

### "Autoleap training"

November 28, 2024

5.0

Pros

Quick and easy to use, Easy integration.

Cons

Needs more vehicle information options for advisors

Review Source

Response from AutoLeap

December 17, 2024

Thank you for your feedback! We’re so glad to hear that AutoLeap has been quick and easy to use, and that the integration process has been seamless for you.

HP

Hunter P.  
Automotive technician  
Automotive  
Used the software for: Less than 6 months

### "Whistlers - hunter"

September 13, 2024

5.0

Overall I’m enjoying the new auto leap system very much and have very little bad to say about it

Pros

One of my favorite things is how easily I can switch from my phone to a table then to my desktop effortlessly and quickly

Cons

Sometimes it seems like when I press the back button, I have to press it a ton of times before I’m back to where I’m trying to get

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Shop owner decided to make the switch to auto leap

Review Source

CJ

Chase J.  
Mechanic  
Automotive  
Used the software for: Less than 6 months

### "Autoleap is great!!"

September 29, 2024

5.0

Over all auto leap makes my job easier. And makes thing easier to track.

Pros

Makes things quick and easy. I like being able to take pictures.

Cons

I would like if you could take picture not only u see inspections.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

My shop switch I really had no choice but it’s great

Review Source

Response from AutoLeap

October 14, 2024

Thank you so much for your review, Chase! We're thrilled to hear that AutoLeap is making your job quicker and easier.

JsD

Jiovane santos D.  
Profissional individual  
Airlines/Aviation  
Used the software for: I used a free trial

### "Excelente demais "

October 21, 2024

5.0

Bem organizado fácil prático de usar é muito bom

Pros

Top demais é muito bom bacana realmente sensacional

Cons

Sem comparação não vi igual a esse ainda

Review Source

Response from AutoLeap

October 24, 2024

Thank you for your positive review, Jiovane! We're thrilled to hear that you found AutoLeap to be well-organized, easy to use, and practical. It's always great to know that our tool is making a positive impression right from the start.

aP

andrew P.  
owner  
Automotive  
Used the software for: Less than 6 months

### "I'm glad i switched"

September 25, 2024

5.0

im happy with the overall product. lots of room for adapting and also streamlining to our needs.

Pros

so much data that you can pick and choose what you need. light years ahead of Mitchell who didn't have a reliable platform for inspections etc.

Cons

lots of data. KISS the repair side is weak. and not very user friendly. i have mitchell for labor as the labor times seem more accurate with mitchell.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

stone age was not carrying us forward. i needed more

Review Source

Response from AutoLeap

September 30, 2024

Thank you for your feedback! We're glad AutoLeap has been a positive change for your shop. We appreciate your input on areas for improvement and are always working to enhance the platform. If you need anything, we're here to assist!

LR

Lakisha R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Auto Leap Review"

September 30, 2024

5.0

My experience has been great, learning to navigate has been made very possible with great customer service

Pros

Customer Service and the ability to keep a better look on my business

Cons

No complaints, we are still in the learning phase but as said before the team is very helpful.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

More options for my business and better tracking

Review Source

Response from AutoLeap

October 14, 2024

Thank you for your wonderful review, Lakisha! We are so glad to hear that AutoLeap is providing you with the customer support and functionalities needed to enhance the management of your business. It’s great to know that the transition has been smooth and that you’re finding the features beneficial for tracking and operations.

JM

Jacob M.  
Mechanic  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap meets my expectations and more"

October 30, 2024

5.0

So far so good. I'm still in the implementation stage but it's already helping me organize my invoices and records better.

Pros

The integrations are my favorite part. Motor is a treasure trove of information that helps me figure out stuff that would normally take hours of research on online forums.

Cons

Its was a little confusing to use at first but the help center and support team more than made up for it.

Review Source

Response from AutoLeap

November 12, 2024

Thank you for the great review, Jacob! We're thrilled to hear that our integrations and Motor data are proving to be such valuable resources for you. It’s always our goal to reduce the time our users spend on research and increase their efficiency. We're glad our support team could assist in smoothing out the initial learning curve, and we look forward to supporting your continued success with AutoLeap!

RH

Ray H.  
Advisor  
Automotive  
Used the software for: Less than 6 months

### "good for mechanical, less than desired for tire sales"

September 19, 2024

2.0

After 2 months, I would choose Tire shop over auto leap we are a tire store that does mechanical and the tire portion is not good. Takes way to much time, time we don't have. Tire shop I could sell 4 tires, order them, schedule the appointment and be done in 75 seconds. Auto leap is 4-5 minutes.

Pros

Mechanical parts ordering is good and easy to function.

Cons

The tire portion takes way to long to navigate, looking up prior history is not great. No oil filter information when you write someone up, you have to look it up, takes time, no direct air or cabin filter info which tire shop has. Just a time consuming POS for a tire shop.

Switched from

[TireShop](https://www.capterra.com/p/162393/TireShop/)

Not my choice, I learned the system, been on it for 2 months and for a tire company that also does mechanical, tire shop is better overall. Your tire program is not great

Review Source

CS

Crystaly S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Quality Repairs"

December 10, 2024

5.0

My overall experience so far has been great.

Pros

The most thing I like about Auto Leap is that it is very easy to manage

Cons

I have not been on autoleap long enough to learn about its cons.

Review Source

Response from AutoLeap

December 26, 2024

Hi Crystal, Thank you for your great review! We’re so glad to hear that you’re finding AutoLeap easy to manage and that your experience so far has been positive. If you ever have questions or need assistance as you explore more features, we’re always here to help! Best regards, The AutoLeap Team

RO

Ryan O.  
General Manager  
Automotive  
Used the software for: Less than 6 months

### "Autoleap ROCKS!!!"

October 17, 2024

5.0

I really have enjoyed using autoleap and plan to keep using it well into the future.

Pros

Ease of use, time saving, text to pay, quickbooks integration

Cons

only thing i felt was missing, was from my previous shop management.

Review Source

Response from AutoLeap

October 29, 2024

Thank you for your great review, Ryan! We're thrilled to hear that AutoLeap is positively impacting your operations and making things more manageable.

GP

Gregg P.  
Management  
Automotive  
Used the software for: Less than 6 months

### "Highly recommended "

September 18, 2024

5.0

Really enjoying the flow of the write up

Pros

Quality training, The staff is knowledgeable

Cons

Seems more difficult than it is. After one week is was a breeze.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

Ease of use and pricing. Great training

Switched from

[Stock Tracker](https://www.capterra.com/p/126860/StockTracker/)

Company was shutting down, glad to have Autoleap now.

Review Source

Response from AutoLeap

September 23, 2024

Thank you so much for your positive feedback! We're thrilled that you're enjoying the ease of use and flow of the software after the initial learning curve. It’s fantastic to hear that our training and support team made the transition a smooth one. We're here for anything you need moving forward!

DA

Daniel A.  
Office manager  
Automotive  
Used the software for: 6-12 months

### "Autoleap - Great experience "

September 20, 2024

5.0

Great experience! It has been a very friendly software

Pros

It brings everything together in one place from scheduling appointment, history and creating invoices.

Cons

So far I think I have no problems, Maybe I need more time to look in depth at each of the branches of Autoleap.

Review Source

Response from AutoLeap

September 26, 2024

Thank you so much for your positive review! We're thrilled that AutoLeap has been a great experience for you, helping to streamline everything in one place. We're confident that as you continue to explore the platform, you'll uncover even more ways it can enhance your shop's efficiency.

BS

Belal S.  
Service Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap Review"

October 7, 2024

5.0

Amazing. We are very happy with the software management system.

Pros

I liked how everything is organised with the system and terminals they offer can integrate with Autoleap.

Cons

Nothing so far. We are pleased with the software and we have nothing negative to say about it.

Review Source

Response from AutoLeap

October 21, 2024

Thank you for your awesome review, Belal! We're thrilled to hear that you're enjoying the organization and integration capabilities of AutoLeap. It's great to know that our system is meeting your needs effectively.

LS

LEWIS S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Great Software "

September 17, 2024

5.0

The customer experience has been great. \[sensitive content hidden\] is the man

Pros

great software with seamless integration with labor and parts. Great customer communication tool

Cons

so far, I am very happy. Overall it fits all of our operational needs

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

ease of uses and partnership with stocktrac

Review Source

Response from AutoLeap

September 19, 2024

Thank you for your feedback! We're thrilled to hear that AutoLeap is fitting your operational needs and that the seamless integration with labor and parts is making a difference for your business. We're also glad that you’ve had a positive customer experience. Your success is our priority, and we are here to support you every step of the way!

DN

Dustin N.  
Shop Manager  
Automotive  
Used the software for: Less than 6 months

### "Shop Manager"

September 27, 2024

5.0

Overall, this experience has been positive

Pros

This service is very easy to use!!!!!!!!

Cons

No negative feedback at this point concerning the service

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

This new service offers the ability to use over the cloud which is important for the business

Review Source

Response from AutoLeap

October 7, 2024

Thank you for your fantastic review! We're thrilled to hear that AutoLeap has made a positive impact on your business and that the ease of use has been a highlight for you. Thanks again for choosing AutoLeap!

RK

RYAN K.  
OFFICE MANAGER  
Automotive  
Used the software for: Less than 6 months

### "UP AND RUNNING"

September 25, 2024

5.0

EASY PROGRAM TO LEARN, TRAINING AND SUPPORT ARE READILY AVAILABLE. OVERALL GOOD EXPERIENCE

Pros

FORM AND FUNCTION OF PROGRAM. CAPABLE OF OPERATING THE PROGRAM FROM BASIC INVOICING TO FULL CUSTOMIZABLE ONE STOP SHOP OPERATING HUB.

Cons

GOOGLE REVIEWS SHOULD LINK DIRECTLY INTO PROGRAM.

Switched from

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

FUNCTIONALITY AND CUSTOMER SERVICE BETTER

Review Source

Response from AutoLeap

September 30, 2024

Thank you for your positive feedback! We're thrilled that AutoLeap is helping streamline your shop operations and that you found the training and support helpful.

TV

TODD V.  
owner  
Automotive  
Used the software for: Less than 6 months

### "auto leap starter"

September 24, 2024

5.0

just starting so i can not answer at this time

Pros

I use AutoLeap to manage my customer relationships. It saves all my customer data, which allows me to easily communicate with them. I can also interrogate the data with other programs, which is very helpful.

Cons

uses motors labor guide , lots of clicks to move around the system

Switched from

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)

i wanted to try something new and this system is priced better

Review Source

Response from AutoLeap

September 27, 2024

Thank you for sharing your feedback! We're glad to hear that AutoLeap is helping you manage your customer relationships more efficiently and saving valuable data. We appreciate your input regarding the Motors labor guide and navigation, and we're always working on ways to improve the experience.

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