# Page 3 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (742)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 51-75 of 742 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

jP

jake P.  
store manager  
Automotive  
Used the software for: 6-12 months

### "loving autoleap"

September 30, 2024

5.0

great and the team will help you at all cost and carter to want ever i need and one on one talks and help when i need it the most..

Pros

easy to use and carter to my needs. and team is there when i need them wow thank you for making it easy guys..

Cons

lagging at times. tested internet and found no problems , so confirmed that at times it is running slow and lagging.

Switched from

[Tire Guru](https://www.capterra.com/p/159764/Tire-Guru/)

accounting is so much better and inventory is so much better and so much more easy to use.

Review Source

Response from AutoLeap

October 7, 2024

Thank you for your wonderful review! We're delighted to hear that AutoLeap has been easy to use and has catered to your shop's needs. We're glad our team has been there to support you whenever needed.

SG

Sandy G.  
accountant  
Automotive  
Used the software for: Less than 6 months

### "Fair Muffler"

November 8, 2024

5.0

very professional, worked with us whenever we needed assistance

Pros

Sending estimates to customers and having them confirm it from their phone.

Cons

the learning process was definitely stressful

Switched from

[Stock Tracker](https://www.capterra.com/p/126860/StockTracker/)

we didn't have a choice they were closing

Review Source

Response from AutoLeap

November 27, 2024

Thank you for your review, Sandy! We're glad to hear that our features, like sending estimates directly to customers' phones, are making a difference in your business operations. We understand that the learning process can be challenging, but we're here to support you every step of the way. If there's anything more we can do to help or any feedback you have as you continue to use AutoLeap, please don't hesitate to reach out. Your experience and satisfaction are incredibly important to us!

aM

anthony M.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Amazing, love the software"

December 17, 2024

5.0

it has been great, customer service is awesome and the software is easy to use

Pros

the ease of the sotfware, and the ability that i can use it anywhere!

Cons

nothing at the moment, so far so good every thing seems to be lining up

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

i liked the customer service better, great ppl

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

was unhappy with the service, for multiple reasons

Review Source

AF

Antonio F.  
Managing Partner  
Automotive  
Used the software for: Less than 6 months

### "Great auto shop management software to streamline a variety of operations. "

October 16, 2024

5.0

Auto Leap is a very intuitive software, easy to set up and offers an amazing support team that are always there to provide guidance through any issue. Their live chat is extremely helpful and quick to assist. Auto Leap is very efficient at ordering parts and creating estimates. Also, it streamlines communication between the techs, service advisors and customers. I would definitely recommend Auto Leap!

Pros

Extremely user friendly Excellent support through live chat and account manager Amazing features like dashboard, automated messages, integrating vendors

Cons

Ocasional glitches Not able to test the software before signing a yearly contract

Review Source

Response from AutoLeap

October 28, 2024

Thank you for your fantastic review, Antonio! We're thrilled to hear that AutoLeap's features are meeting your shop's needs and that our support team has been there to assist you every step of the way. We understand the occasional glitches and appreciate your feedback as it helps us improve. We're committed to providing a seamless experience and are here to support any further needs you might have. Thanks for choosing AutoLeap and recommending us—it means a lot to us!

jD

jose D.  
auto repair  
Accounting  
Used the software for: Less than 6 months

### "Auto leap the best "

April 4, 2025

5.0

the beast plat form to work with at your shop

Pros

very easy to use would recommend all the shop to use

Cons

nothing all is good on the autoleap program

Review Source

EA

Evan A.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Excellent Shop Management Option"

September 27, 2024

5.0

Greetings, I have been searching for a shop management software for a while. When I saw Autoleap, I was intrigued. I requested a test drive, they were very responsive. I was set for a trial and talked to live people every step of the way. It is not a cheap option but so far it is worth every penny. Special thanks to \[sensitive content hidden\] for excellent customer service and training. Strongly recommend to any mechanic shop. Cheers, Evan Acar Rio Rico, AZ

Pros

User friendly, very well laid out, excellent reporting feature, parts ordering feature, WIRING DIAGRAMS!!!

Cons

Price... It is not the cheapest option out there but so far it is worth every penny.

Alternatives considered

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Reason for choosing AutoLeap

Integrated wiring diagrams feature. Most repair information is available online in some degree. Wiring diagrams are hard to find.

Review Source

Response from AutoLeap

October 3, 2024

Thank you so much for your positive review, Evan! We're thrilled to hear that AutoLeap is making a positive impact on your shop and that you find the wiring diagrams and other features helpful.

NG

Nathan G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great Concept "

November 12, 2024

4.0

Pros

Functionality smooth transition form booking appointment, to creating an invoice and ordering parts.

Cons

There are glitches in the system, things don't always work as planned.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

They are out dated, and not moving with the times.

Review Source

Response from AutoLeap

November 29, 2024

Thank you for sharing your feedback, Nathan! We're glad to hear that AutoLeap has provided a smooth transition for your shop operations, from booking appointments to invoicing. We're committed to constantly improving our software and appreciate your patience as we address the glitches you mentioned. Our team is here to support you and ensure AutoLeap meets your needs every step of the way.

TH

Terry H.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Was worth the switch "

September 18, 2024

5.0

Was very leery switching don't like change but my Implementation Consultant Cisilia was very helpful was there to help and answer all my questions and to guide me

Pros

every thing I was wanting was available from one place

Cons

some reports I want arent avaiable to print like I like

Alternatives considered

[Shopware](https://www.capterra.com/p/145605/Shopware/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

easier to use, more of my old information was able to transfer with less work from me

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

was getting to high and was paying multi places for different options

Review Source

Response from AutoLeap

September 19, 2024

Thank you for sharing your experience! We're thrilled to hear that switching to AutoLeap was worth it and that you found everything you needed in one place. It’s great to know that our team was there to support you during the transition. We appreciate your feedback on report printing and will continue improving to meet your needs.

AA

Ali A.  
Dealer Principal  
Automotive  
Used the software for: 6-12 months

### "Great software !"

October 25, 2024

5.0

its great 10/10/ Staff and system both are awsome! We thank Cisilia for all the checkins !

Pros

Autoleap is a good software with great support behindit.

Cons

There is nothing to complain about with autoleap

Review Source

Response from AutoLeap

November 12, 2024

Thank you for the positive review, Ali! We're thrilled to hear that AutoLeap is meeting your expectations and that our support team, especially Cisilia, has been instrumental in assisting your dealership. Your satisfaction and success are what motivate us daily, and we look forward to continuing to support your business. Thanks for choosing AutoLeap!

BM

Bill M.  
Service Advisor  
Automotive  
Used the software for: Less than 6 months

### "Honest Feedback"

September 19, 2024

3.0

AutoLeap has made working here unenjoyable. The roll out was rough and after weeks of use, I am still struggling with many aspects of using AutoLeap.

Pros

I can see some potential in the product, however the program is not yet helpful, as many updates and improvements still being made are slowing the real time performance. Roll out was too soon. Difficult and time consuming to use.

Cons

Roll out was too soon. Training was scarce and incomplete. Difficult and time consuming to use. My list of difficulties is too long to list here.

Switched from

[TireShop](https://www.capterra.com/p/162393/TireShop/)

No Idea. This was a corporate decision.

Review Source

BC

Brendan C.  
Shop Administrator  
Automotive  
Used the software for: Less than 6 months

### "Great Move Forward"

January 9, 2025

5.0

Easy to Use and Makes for a Better Overall Experience from Previous Software

Pros

Good Seo Fast Customer Service Easy to Use

Cons

Difficult to Export Specific Inventory Tabs Opens Tabs Constantly

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Was going to force us to upgrade but would wind up as a downgrade

Review Source

MD

Matthew D.  
Technician  
Automotive  
Used the software for: Less than 6 months

### "Auto leap technician review"

December 6, 2024

5.0

Easy and accessible features easy to navigate

Pros

Ease of use and accessible help at anytime

Cons

Can not run multiple log ins as a technician

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

cost effective and easy to navigate website

Review Source

Response from AutoLeap

December 17, 2024

Thank you for the 5-star review! We’re so glad to hear that AutoLeap is easy to use and that our help is always accessible whenever you need it. We’re here to ensure your experience remains smooth and hassle-free!

JN

JAMIE N.  
ONWER  
Automotive  
Used the software for: Less than 6 months

### "GREAT PRODUCT"

October 23, 2024

5.0

GREAT PRODUCT. LOVE THE MULTIPLE FUCTIONALITY OF THE PRODUCT.

Pros

USER FRIENDLY. LOVE BEING ABLE TO TEXT CUSTOMERS.

Cons

DON'T LIKE HOW WE CANNOT DELETE INVENTORY.

Review Source

Response from AutoLeap

November 12, 2024

Thank you for your review, Jamie! We're thrilled to hear that you find AutoLeap user-friendly and appreciate the texting feature for customer communication. We understand your concern about not being able to delete inventory and are continuously working to improve our system based on user feedback like yours. Your input helps us make AutoLeap even better for all our users. Thanks for choosing us and for your insightful feedback!

Adrain C.  
Master Head Technician  
Automotive  
Used the software for: 6-12 months

### "King Warlance Automotive Technologies LLC "

October 17, 2024

4.0

Pros

It's a time saver and less paperwork for me.

Cons

I have to already be logged into the site to find out that I have notifications or jobs ready and waiting.

Review Source

Response from AutoLeap

October 29, 2024

Thank you for your review, Adrain! We're glad to hear that AutoLeap is saving you time and reducing paperwork. We appreciate your feedback about needing to be logged in to receive notifications and are constantly working on improving our user experience. Your insights help us make AutoLeap even better!

AA

Angelo A.  
Apprentice  
Automotive  
Used the software for: Less than 6 months

### "My experience with autoleap"

February 19, 2025

4.0

everything was straight to the point and glad they had the specification of every car.

Pros

As a new user, I can say Autoleap is easy to use and easy to understand

Cons

When adding photos, Hope you can add an option to adding multiple photos at the same time.

Review Source

JW

Jeff W.  
President  
Automotive  
Used the software for: Less than 6 months

### "Covington Car Care INC"

November 4, 2024

5.0

Great experience so far! Have enjoyed the training so far

Pros

Thorough and professional and very responsive

Cons

NA....did not have anything least to say

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing AutoLeap

seemed to fit us perfect, was very user friendly

Review Source

Response from AutoLeap

November 15, 2024

Thank you so much for your positive review, Jeff! We're thrilled to hear that AutoLeap has been a perfect fit for Covington Car Care Inc. It's great to know that our training has met your needs and that you've found our service both thorough and responsive. We look forward to continuing to support your business and helping you streamline your operations. Thanks again for choosing AutoLeap!

MS

Marshal S.  
General manager  
Automotive  
Used the software for: Less than 6 months

### "Northville Auto"

December 11, 2024

5.0

Pros

\- Integration with local parts suppliers - instigation with Google reviews

Cons

I'm not sure if this has anything to do with autoleap but the switch to the global payments debit system has been a struggle.

Review Source

Response from AutoLeap

December 26, 2024

Hi Marshal, Thank you for your review! We’re glad to hear you’re enjoying AutoLeap’s integration with local parts suppliers and Google Reviews. We understand your concerns about the transition to the global payments debit system and are happy to assist if needed—feel free to reach out anytime! Best regards, The AutoLeap Team

TC

Travis C.  
Service Manager  
Automotive  
Used the software for: Less than 6 months

### "Out with the old and in with the new "

December 20, 2024

4.0

I would describe my experience as very good

Pros

Smooth and user friendly, Very intuitive and easy to use once figured out.

Cons

It seems to crash often and kick you out.

Switched from

[Stock](https://www.capterra.com/p/275475/Stock/)

old and outdated software not very good and crashed all the time

Review Source

CK

Cyndy K.  
Office  
Automotive  
Used the software for: I used a free trial

### "Recommend for shop use"

November 6, 2024

5.0

We have been with auto leap a few weeks now and they have been very helpful

Pros

ordering parts you can see multiple stores at one time

Cons

how you cant do any payroll or balancing check book or credit cards

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Make things faster when ordering parts and do estimates

Review Source

Response from AutoLeap

November 15, 2024

Thank you for your feedback, Cyndy! We're thrilled to hear that you've found our multi-store ordering feature beneficial and that the transition from QuickBooks Desktop has enhanced your shop's operations. We understand your need for more comprehensive payroll and financial management features. Your input is crucial as we continue to evolve our platform to serve our users better.

WK

Wisam K.  
Store Manager  
Automotive  
Used the software for: Less than 6 months

### "Amazing program a must have in Mechanic shop"

December 30, 2024

5.0

Really enjoying it easy to use and making productivity easier

Pros

Easy to navigate really friendly staff and they respond quickly to any questions. The training they provide is amazing and help you along the way a lot. Has helped improve sales in our store.

Cons

When putting customers in the system have to have info so hard to make estimate just on the go.

Review Source

AM

Arion M.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap Review"

December 27, 2024

4.0

Better than a lot Auto Repair software I've seen

Pros

Ease of function and payment processing integration.

Cons

I would like when a new tile is clicked it opens a new window instead of changing the window.

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

Cost comparison and other features provided.

Review Source

CJ

Chase J.  
Mechanic  
Automotive  
Used the software for: Less than 6 months

### "Autoleap is great!!"

September 29, 2024

5.0

Over all auto leap makes my job easier. And makes thing easier to track.

Pros

Makes things quick and easy. I like being able to take pictures.

Cons

I would like if you could take picture not only u see inspections.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

My shop switch I really had no choice but it’s great

Review Source

Response from AutoLeap

October 14, 2024

Thank you so much for your review, Chase! We're thrilled to hear that AutoLeap is making your job quicker and easier.

RH

Ray H.  
Advisor  
Automotive  
Used the software for: Less than 6 months

### "good for mechanical, less than desired for tire sales"

September 19, 2024

2.0

After 2 months, I would choose Tire shop over auto leap we are a tire store that does mechanical and the tire portion is not good. Takes way to much time, time we don't have. Tire shop I could sell 4 tires, order them, schedule the appointment and be done in 75 seconds. Auto leap is 4-5 minutes.

Pros

Mechanical parts ordering is good and easy to function.

Cons

The tire portion takes way to long to navigate, looking up prior history is not great. No oil filter information when you write someone up, you have to look it up, takes time, no direct air or cabin filter info which tire shop has. Just a time consuming POS for a tire shop.

Switched from

[TireShop](https://www.capterra.com/p/162393/TireShop/)

Not my choice, I learned the system, been on it for 2 months and for a tire company that also does mechanical, tire shop is better overall. Your tire program is not great

Review Source

LR

Lakisha R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Auto Leap Review"

September 30, 2024

5.0

My experience has been great, learning to navigate has been made very possible with great customer service

Pros

Customer Service and the ability to keep a better look on my business

Cons

No complaints, we are still in the learning phase but as said before the team is very helpful.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

More options for my business and better tracking

Review Source

Response from AutoLeap

October 14, 2024

Thank you for your wonderful review, Lakisha! We are so glad to hear that AutoLeap is providing you with the customer support and functionalities needed to enhance the management of your business. It’s great to know that the transition has been smooth and that you’re finding the features beneficial for tracking and operations.

JH

John H.  
President  
Automotive  
Used the software for: Less than 6 months

### "Making tomorrow better."

August 24, 2024

5.0

As with any change it is a bit challenging at first, but with AutoLeap's coaches assistance the new program was a needed change.

Pros

Bringing the processes of scheduling, estimating to invoicing into a more streamlined process.

Cons

Change from what we were comfortable with into a quicker process.

Review Source

Response from AutoLeap

September 13, 2024

Thanks for taking the time to leave a review, John. We appreciate the positive feedback and we're glad to know AutoLeap is helping you work faster.