# AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AutoLeap the right Auto Repair solution for you? Explore 744 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (744)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of AutoLeap

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

AK

Andrea K

Owner - AdministratorAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months.

“It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless.“

April 8, 2025

Shawn G

DirectorAutomotive, 11 - 50 employeesUsed the software for: 1-2 years.

“The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software doesn't perform as promised you're locked in and cannot get out. And if you miss your 60 day notice period they will not help you out despite the fact their software doesn't work as promised, and you are no longer using it. As shop owners we shouldn't be signing term contracts with software providers that have no responsibility to function as promised, can change the feature set and functionality, or just not work over time with no recourse. If the software fails to function as promised - such as our case, you still have to pay out the contract. “

February 5, 2026

PS

Pawan S

ControllerAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months.

“From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies the day-to-day challenges of running a repair shop.“

April 12, 2025

WJ

Wyatt J

OwnerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years.

“Also no ability to bulk import parts on our own made it a huge pain to upload our large library of products and maintain accuracy of it.“

December 21, 2025

AI

Alexander I

OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months.

“exact fit for my repair shop fit, parts ordering integration with QuickBooks, and unlimited support at the high professional level“

August 30, 2024

SF

Sam F

Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“When they do push updates it sometimes messes with something mid-tuesday.“

May 20, 2026

Pooya B

SERVICE ADVISOR AND MANAGERAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months.

“Its user-friendly interface makes tasks like scheduling, invoicing, and customer tracking easy to handle, with all essential features conveniently in one place.“

December 24, 2024

AP

Alissa P

agentAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months.

“There are occasional bugs and slowdowns, especially when things get busy.“

April 29, 2026

## Showing most helpful reviews

Showing 1-25 of 744 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Raquel A.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Auto Leap Reviews"

March 19, 2025

5.0

Auto Leap is an excellent and efficient tool in today's demanding auto industry, easy to use and implement.

Pros

Auto Leap is fast and easy to use. I like the easy and effective way of communicating with the customers.

Cons

Pricing is a bit high and not fully disclosed when shopping around for a automobile software.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

Easy to use and the more features it has to offer.

Review Source

AK

Andrea K.  
Owner - Administrator  
Automotive  
Used the software for: Less than 6 months

### "Great platform! Lots of features to help efficiency in auto shop. "

April 8, 2025

5.0

has been incredible so far. The platform is user-friendly, the customer support is excellent, and the range of features available has truly exceeded our expectations. The highlight for us has been the thorough and well-structured implementation process. Working with \[sensitive content hidden\] has been a great experience—she ensured our team was fully prepared and confident to start using AutoLeap full time.

Pros

has been a game-changer for our shop. It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless. The platform is user-friendly, and the implementation support—especially from \[sensitive content hidden\]—was excellent.

Cons

We had a hard time scheduling our zoom calls/meetings during business hours. When owners work in the business, it is hard to jump on a call while the business is open - so most of the time we had a lot of distractions. Would have loved it there was an after business hour team.

Alternatives considered

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Reason for choosing AutoLeap

is a web based software and can be accessed from anywhere.

Switched from

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

They didn't offer any features that we were looking for. Specifically, SMS marketing.

Review Source

AP

Alissa P.  
agent  
Automotive  
Used the software for: Less than 6 months

### "Great all-in-one shop system with a few hiccups still worth it"

April 29, 2026

5.0

Overall, it’s been a positive experience. has helped streamline operations and made day-to-day management easier. It’s not perfect, but it’s a solid system that does what it’s supposed to do and continues to improve over time

Pros

does a really good job of keeping everything in one place—estimates, invoices, and customer info are all easy to manage. The estimates look clean and professional, and the workflow from estimate to invoice is smooth. It helps cut down on paperwork and keeps the shop more organized overall.

Cons

There are occasional bugs and slowdowns, especially when things get busy. The mobile version could be better and doesn’t always have the same functionality as desktop. Customer support can also be a little inconsistent depending on the issue.

Review Source

Shawn G.  
Director  
Automotive  
Used the software for: 1-2 years

### "Look Good, but looks are only skin deep - Autoleap doesn't perform"

February 5, 2026

1.0

I was sucked in by how good the software looked, and the promise of all these excellent features - many of which were not even available when we opened our account despite them being demonstrated during the demo. We had to sit on wait lists for the features, then they did not work as promised. The most egregious part of all this is that locks you into annual agreements with 60 day notice periods, so by the time you realize the software doesn't perform as promised you're locked in and cannot get out. And if you miss your 60 day notice period they will not help you out despite the fact their software doesn't work as promised, and you are no longer using it. As shop owners we shouldn't be signing term contracts with software providers that have no responsibility to function as promised, can change the feature set and functionality, or just not work over time with no recourse. If the software fails to function as promised - such as our case, you still have to pay out the contract. We should probably get a lawyer involved. Save yourself the headache and find other software. AutoLeap has great marketing, and the demos look great, but in practice the software just does not deliver. We are making much more now that we switched away from the software. The bump in profitability has definitely more than covered their monthly subscription that I'm still paying despite not using the software.

Pros

The integrated nature of the software, and unified customer communication, along with the feature list.

Cons

Features are 80% baked. They look good, but don't work in practice. Integrated parts ordering looks great, but it doesn't work well. Someone defers a job, you lose all your parts. If you have some parts authorized, but not all, you have to remove the unauthorized parts to complete the order, or you have to leave the software to order manually. It sounds great, it looks great, but honestly it just doesn't work. The implementation of the features is pretty terrible compared to competitors. The most basic reporting has too many variances - you can open 3 labour reports for the same period and all have different values for not only hours, but dollars billed. How are you supposed to run a business if you cannot trust the numbers in the system. I had to create manual process to work around this. They even acknowledged the issue and were sending me data in excel for me to use because the reports were not correct. Then suddenly they stopped sending the monthly reports - but the issue was never fixed. They implement a new inspection system, but they force you to use their DVI inspections, and they are awful. They Brake Inspection" had more inspection items then a "Comprehensive Inspection" and there is no way for us to amend it. You can quote something out, then it suddenly disappears, with line items disappearing from work orders. Most frustratingly, technicians were occasionally unable to complete inspections, and we had to open new work orders to do the same thing over again. Now you have to transfer all the line items of the work order, parts ordered, and the customer approval stays with the old work order. We were able to eliminate two advisors in our 7-bay shop by switching away from through increased efficiencies with our new provider, and now the shop is running much more efficiently. Autoleap is trying to force you to run your shop to fit their software. I want software that operates around my shop. You cannot run your shop at a high level of efficiency with this software. Maybe 65-70% tech efficiency, and you must overstaff the advisors to make it work. Autoleap does not have any technician efficiency tools/ information available. There is no summary of the hours booked in the calendar by day, so you know how much work you have booked for each day. And the work around requires using the calendar by technician, but the length of the calendar appointments default to 1 hour. The advisor has to make it the right length for each appointment, not based on hours estimated, then we have to revise the appointment as work is authorized. I'm sure they will introduce new features to address these gaps in the software, I'm also 100% certain that the new features won't work properly. The people who have developed the software have never worked in a high performing shop. I think the people who like this software are the ones coming from legacy software in small shops, and don't realize that better software exists.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Protractor](https://www.capterra.com/p/18043/Protractor-NET/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)

Reason for choosing AutoLeap

It was a Canadian company that offered what appeared to be an excellent feature set.

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

We had an issue with shopmonkey software going down, and the feature set of wooed us. We didn't realize the features in the demo weren't available when se started using the software, and that they don't work reliably.

Review Source

MD

Mike D.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "Automotive Service integration"

February 26, 2025

5.0

Very positive, user friendly and efficient way to process service invoices.

Pros

You can do everything in one place, with the ability to go paperless.

Cons

Web based platform has lag from time to time

Review Source

JJ

Justin J.  
Owner  
Automotive  
Used the software for: 1-2 years

### "ZERO star if possible"

May 7, 2025

1.0

Horrible would be being nice. They have their own agenda and do NOT care if you loose money.

Pros

I like the workboard. It is customizable to some degree but could use a lot more. Scheduler is good but again could use more customizable options

Cons

Everything changes all of the time. Updates every month cause bugs or as they say is a fix for something else and creates a problem. I have lost an extreme amount of money to so called "glitches" in the system. Estimates and invoices are live so if you accidentally change something to a customer advantage while they are viewing it that can really cost a lot of money. I have had parts disappear from ROs and then they don't get paid for. It has so many glitches every day that I get sick of writing emails. I believe the hope you just eventually give up on asking them to fix things. It is usually months before a supposed solution gets resolved. I will be switching away as soon as my contract is up. They pressure you in the demo with a great deal to lock you into a contract.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Wanted cloud based so I could work on estimates remotely if needed.

Review Source

Response from AutoLeap

May 21, 2025

Thank you for taking the time to share your feedback We appreciate your honesty and would welcome the opportunity to speak with you directly and work through these concerns. Please let us know a convenient time to connect. We’d like to review your experience thoroughly and explore what we can do to make things right. Thank you again for your feedback. Regards, Team AutoLeap

AS

Adam S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "I would not recommend using Autoleap"

May 2, 2025

1.0

I have used for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop. The techs are very limited in abilities. They cannot log or see their flag hours. The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor. It was very complicated for the tech to jump back and forth to have access to something simple. The Invoices created a lot of questions that we never had 'What is this \_\_\_\_ ' many items on the invoice cannot be changed. Things as simple as Fonts or Bold in the title. The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working on that'. The Contract is vague and will lock you in. Do you research, Autoleap is not the best software for shop management. There are so many better options out there. They are a money grab contact software and will put the carrot out in front of you. I would not recommend using Autoleap.

Pros

Unfortunately, not very much. Customer service is poor the software seems to be written by people who do not understand the automotive industry or shop flow.

Cons

Invoices look messy and are not customizable as promised. The techs cannot view their flagged hours or the work calendar.

Alternatives considered

[Shopware](https://www.capterra.com/p/145605/Shopware/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

Was promised they were able to do things that we needed - techs tracking hours, stop using google calendar for the techs.

Review Source

Response from AutoLeap

May 14, 2025

Thank you for your honest feedback. We’re sorry to hear that AutoLeap didn’t meet your expectations and that it created added stress for your business. While we aimed to address your concerns thoroughly, we understand the solutions didn’t align with your shop’s needs, and we regret the experience fell short despite our efforts. We respect your perspective and thank you for taking the time to share it. Your feedback is invaluable as we continue working to improve the product and our support. Best Regards, Team AutoLeap.

CB

COLLIN B.  
Owner  
Automotive  
Used the software for: 1-2 years

### "glitch riddled and contract happy. dont waste your money or time."

December 8, 2024

2.0

You pay a lot for a system that isn't any better than the others that are cheaper. Every time they would add an update to the software, they would have other issues after. At the time of writing this, I am still dealing with customer info being removed from tickets every time i enter back into a ticket. they apparently fixed this issue but it is still present. When i tried to leave, they told me my contract automatically renewed (without my approval or knowing) and they wont let me leave the contract even though i've made it very clear the system doesnt work for my shop. fyi, no other shop management system does this and is the most expensive system out there and yet is a good ways behind the other systems you can get.

Pros

Product has a lot of cool features (although most other softwares have the same features) the support team was quick to respond when there were issues (there have been plenty in just a year)

Cons

Software is full of glitches and errors. The web app often freezes and the inspections are problematic. Often inspections would come back incomplete and we would lose all data and details of the inspection. You cant record more than a few seconds of video for inspections so its totally pointless to have them on there. Pay attention to the contract you're signing. the contract states they can renew your contract every year without your approval and without giving you a heads up. It doesn't bode well for a company when they feel the need to hold you into a contract to get you to stay and pay them money. all the other software we have used were month to month because they believe they have to earn your business every month and if you need to leave to better your business then they are more than happy to let you leave. however does not operate that way and will not let you leave even if their software isnt working for your business. there are no 3rd party integrations with autoleap, so dont expect to be able to add any of the other awesome 3rd party systems that can make your business thrive. Autoleap wants you to rely on them and them alone.

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

originally i switched for the online appointment scheduler has but afte switching i found that their scheduler doesnt sync with your actual calender or anything. its just a generic scheduler where you pick the available days and times and customer pick what day and time they want but you can very likely be booked up. it has made a lot of customers mad when they think theyre scheduling their appointment only to find out you're not available for over a week.

Review Source

Response from AutoLeap

December 24, 2024

Hi Collin, Thank you for sharing your detailed feedback. We appreciate you taking the time to outline the challenges you’ve faced. We have had a manager reach out to discuss your concerns around the product and contract and are confident that the "glitches, errors, freezes, and data loss" can be resolved by our support team now that they have been reported. We’re continuously improving our product, and feedback like yours is invaluable in guiding our updates and enhancements. Please feel free to continue working with your dedicated Customer Success Manager and our Manager of Customer Success on any additional questions or needs. Best regards,

JS

Jaeger S.  
Apprentice Automotive Technician  
Automotive  
Used the software for: Less than 6 months

### "Loving it!"

December 1, 2024

5.0

Overall, im very happy with the program. Ive found it to speed up my inspection and repair times and provide for easier access to more accurate diagnostics.

Pros

Smooth usage between laptop, tablet and cellphone even for an app based program. Enjoy the direct access Prodemand and Mitchell and the ability to hilight notes and concern points for the service managers to be able to bring tk the customers attention while i continue on with the diagnosis, repair or inspection.

Cons

A bit laggy, we have found that at the shop at times it will highlight with an odd error for vehicle model year on the laptop side of the program, but on the phone or tablet itll work with no issues, you just have to transfer out. Another issue weve had is when trying to access mitchell, it will start to load a secondary page and subsequently crash both pages, forcing a restart of the inspection or repair timing.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Boss made the decision, but ultimately it had to do with the amount of down time and crashes their program had. At one point we lost a 6 month customer database that we could only recover with paper invoices, mitchell couldnt do anything to rectify the problem.

Review Source

Response from AutoLeap

December 17, 2024

Thank you for the 5-star review! We’re thrilled to hear that AutoLeap’s seamless integration across devices, along with features like Prodemand and Mitchell access, have been valuable for your shop. It’s great to know that highlighting notes and concerns helps improve efficiency while you focus on repairs. We’re here to support you every step of the way!

SF

Sam F.  
Chief Technology Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Autoleap works well and completes its tasks"

May 20, 2026

5.0

It's nice to not have a stack of dirty papers all over the shop anymore. We can view the Tech Job Board. Customers still seem to be confused about the prices shown on the estimate anyway therefore, I will continue to explain them.

Pros

I like how the approval messaging will send emails/texts rather than making me make calls. The repair orders and parts ordering features are both located within the same system and that has made a huge difference from where they were spread around the shop.

Cons

When they do push updates it sometimes messes with something mid-tuesday. I do not enjoy the accounting piece of the software because you have to personally verify if a customer qualifies for AR before sending the invoice to them which makes absolutely no sense since about every single customer pays. It takes too long to complete.

Review Source

AS

Alyssa S.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Autoleap has helped our business so much."

February 26, 2025

5.0

From the first meeting with the team they have helped this process go so smoothly, the team really helps sell the software.

Pros

The integration of schedule, calendar and invoicing.

Cons

None as of right now. I have only been on for a month right now but it has been going well.

Switched from

[CARS+](https://www.capterra.com/p/92386/CARS-Internet/)

has more features in their system that we needed.

Review Source

EF

Ellie F.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Apex Pro Auto Care"

September 19, 2024

5.0

I had such a good experience and enjoyed my time learning the program.

Pros

I really liked how everyone I interacted with was so helpful and cared about my questions and concerns! I did not feel alone in the process and they made sure to check in with me frequently!! With new programs, it's easy to feel lost and confused and I felt confident going to Julia or any other team member to ask questions! Thank you!

Cons

I really enjoy everything about . I wasn't thrilled about the onboarding meetings initially but it makes so much sense on why the team implements the program in this way!! I am usually the type of person to just "go with it" and figure it out on my own! With AutoLeap, I expected the same but was met with a positive surprise of the entire team caring about my understanding of the program before going "live" with our shop! The meetings and onboarding helped so much!!

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

Interactions with team members, especially Julia!

Switched from

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)

I wanted a cloud based system so that I can work on the program away from the shop.

Review Source

Response from AutoLeap

September 23, 2024

Thank you for your kind words! We are so glad to hear the onboarding process and support from our team made your transition smooth and comfortable. We are here to ensure you are confident using AutoLeap every step of the way!

RB

RANDY B.  
GENERAL MANAGER  
Automotive  
Used the software for: Less than 6 months

### "REVIEW OF AUTOLEAP INITAIAL STARTUP."

November 29, 2024

5.0

THE OVERALL ATTENTION TO HELPING THE END USER THRU CONTACT AND TRAINING BY EXCELLENT SUPPORT STAFF.

Pros

AUTO LEAP DOES AN EXCELLENT JOB OF PULLING TOGETHER THE TECHNOLOGY NEEDS OF THE AUTOMOTIVE REPAIR SHOP.

Cons

THERE COULD BE MORE VIDEO TUTORIALS AVAILABLE THAT GO MORE IN DEPTH TO THE PROCESSES AVAILBALE IN THE SOFTWARE.

Switched from

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

APPT CALENDER LACKED INTEGRATION. AUTOMATED CONTACT WITH CUSTOMER LIMITED.

Review Source

Response from AutoLeap

December 17, 2024

Thank you for the 5-star review! We’re thrilled to hear that AutoLeap is effectively meeting the technology needs of your automotive repair shop.

BC

Brendan C.  
Shop Administrator  
Automotive  
Used the software for: Less than 6 months

### "Great Move Forward"

January 9, 2025

5.0

Easy to Use and Makes for a Better Overall Experience from Previous Software

Pros

Good Seo Fast Customer Service Easy to Use

Cons

Difficult to Export Specific Inventory Tabs Opens Tabs Constantly

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Was going to force us to upgrade but would wind up as a downgrade

Review Source

NG

Nathan G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great Concept "

November 12, 2024

4.0

Pros

Functionality smooth transition form booking appointment, to creating an invoice and ordering parts.

Cons

There are glitches in the system, things don't always work as planned.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

They are out dated, and not moving with the times.

Review Source

Response from AutoLeap

November 29, 2024

Thank you for sharing your feedback, Nathan! We're glad to hear that AutoLeap has provided a smooth transition for your shop operations, from booking appointments to invoicing. We're committed to constantly improving our software and appreciate your patience as we address the glitches you mentioned. Our team is here to support you and ensure AutoLeap meets your needs every step of the way.

TC

Travis C.  
Service Manager  
Automotive  
Used the software for: Less than 6 months

### "Out with the old and in with the new "

December 20, 2024

4.0

I would describe my experience as very good

Pros

Smooth and user friendly, Very intuitive and easy to use once figured out.

Cons

It seems to crash often and kick you out.

Switched from

[Stock](https://www.capterra.com/p/275475/Stock/)

old and outdated software not very good and crashed all the time

Review Source

JW

Jeff W.  
President  
Automotive  
Used the software for: Less than 6 months

### "Covington Car Care INC"

November 4, 2024

5.0

Great experience so far! Have enjoyed the training so far

Pros

Thorough and professional and very responsive

Cons

NA....did not have anything least to say

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing AutoLeap

seemed to fit us perfect, was very user friendly

Review Source

Response from AutoLeap

November 15, 2024

Thank you so much for your positive review, Jeff! We're thrilled to hear that AutoLeap has been a perfect fit for Covington Car Care Inc. It's great to know that our training has met your needs and that you've found our service both thorough and responsive. We look forward to continuing to support your business and helping you streamline your operations. Thanks again for choosing AutoLeap!

JN

JAMIE N.  
ONWER  
Automotive  
Used the software for: Less than 6 months

### "GREAT PRODUCT"

October 23, 2024

5.0

GREAT PRODUCT. LOVE THE MULTIPLE FUCTIONALITY OF THE PRODUCT.

Pros

USER FRIENDLY. LOVE BEING ABLE TO TEXT CUSTOMERS.

Cons

DON'T LIKE HOW WE CANNOT DELETE INVENTORY.

Review Source

Response from AutoLeap

November 12, 2024

Thank you for your review, Jamie! We're thrilled to hear that you find AutoLeap user-friendly and appreciate the texting feature for customer communication. We understand your concern about not being able to delete inventory and are continuously working to improve our system based on user feedback like yours. Your input helps us make AutoLeap even better for all our users. Thanks for choosing us and for your insightful feedback!

CS

Courtney S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Shop Manager "

September 20, 2024

5.0

I am very happy with everything that auto leap has to offer. I think it was a great investment

Pros

All the features are great. Lots to Offer. Just like any new system you have to learn it. The training videos are great but honestly just get lost in the system don't be afraid to click on things. When you are in a pinch there is always someone right there to chat with you and they can help you by screen sharing and walking you through it.

Cons

Can look anything up older then 1985. For example looking up a brake job and they want pads and rotors you have to click on both wish there was a option that had them both blended together.

Switched from

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

Alldata seemed out dated and i was using multi things to do daily task

Review Source

Response from AutoLeap

September 27, 2024

Thank you for sharing your experience! We're glad AutoLeap's features are making a positive impact on your shop. We understand that learning a new system takes time, and we're here to assist you whenever needed. We're constantly working on improving the platform and appreciate your feedback.

HS

Hanson S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Service Manager's Review on AutoLeap"

November 28, 2024

5.0

So far it has been great. The communication between the front office and the back shop has never been more streamlined. Tracking metrics have never been easier. It also a big plus when the team is always open for feedback.

Pros

Compared to our old system, it was like a breath of fresh air. UI was intuitive and easy to learn. On boarding with them was a breeze (especially with their support team). Shoutout to \[sensitive content hidden\]!

Cons

Like all new things, getting used to the new system took a bit of time but with the help of the support team it became lest of a daunting task.

Review Source

Response from AutoLeap

December 17, 2024

Thank you for the 5-star review! We’re thrilled to hear that AutoLeap feels like a breath of fresh air compared to your old system. It’s great to know you’re enjoying the intuitive interface and that our support team made onboarding a breeze. We’re here to keep making your experience seamless—just let us know if you need anything!

PE

Paul E.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Business partners"

November 10, 2024

5.0

Very pleasant, easy and comforting. The company is here to help grow your business.

Pros

I like how freindly and professional the team is and how they do their very best to make sure you understand how to use the product

Cons

This software takes some getting used to.

Review Source

Response from AutoLeap

November 29, 2024

Thank you for the positive review, Paul! We're thrilled to hear that you've found our team to be friendly and professional, and that our software is already making your operations smoother and more efficient. We understand that getting used to new software can be a big step, and we're here every step of the way to ensure it's a seamless transition. We're excited to continue supporting your business's growth with AutoLeap!

AA

Angelo A.  
Apprentice  
Automotive  
Used the software for: Less than 6 months

### "My experience with autoleap"

February 19, 2025

4.0

everything was straight to the point and glad they had the specification of every car.

Pros

As a new user, I can say is easy to use and easy to understand

Cons

When adding photos, Hope you can add an option to adding multiple photos at the same time.

Review Source

WK

Wisam K.  
Store Manager  
Automotive  
Used the software for: Less than 6 months

### "Amazing program a must have in Mechanic shop"

December 30, 2024

5.0

Really enjoying it easy to use and making productivity easier

Pros

Easy to navigate really friendly staff and they respond quickly to any questions. The training they provide is amazing and help you along the way a lot. Has helped improve sales in our store.

Cons

When putting customers in the system have to have info so hard to make estimate just on the go.

Review Source

CM

Cosme M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Silver Star approves of AutoLeap"

November 22, 2024

5.0

Pros

It is very user friendly so it is very easy to get the team on to

Cons

I am unable to create unique percentage markup for parts each time.

Review Source

Response from AutoLeap

December 17, 2024

Thank you for the 5-star review and for sharing your feedback! We’re thrilled to hear that AutoLeap’s user-friendly design has made it easy for your team to get started. We also appreciate your note about the percentage markup for parts. Your feedback is valuable, and I’ll pass it along to our product team for review as we continue improving the platform.

CW

Cydney W.  
Service advisor  
Automotive  
Used the software for: Less than 6 months

### "Cydney Midas "

December 25, 2024

5.0

Tech support is great, always there when I have a question, which isn’t often because it is pretty simple to use

Pros

Easy to use, communication better with other workers

Cons

sales code assignment can be lengthy when first starting use

Review Source