# AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/216500/Autoleap/reviews --- AutoLeap 4.8 (742) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AutoLeap Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews AK Andrea K Owner - AdministratorAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless.“ April 8, 2025 Shawn G DirectorAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software doesn't perform as promised you're locked in and cannot get out. And if you miss your 60 day notice period they will not help you out despite the fact their software doesn't work as promised, and you are no longer using it. As shop owners we shouldn't be signing term contracts with software providers that have no responsibility to function as promised, can change the feature set and functionality, or just not work over time with no recourse. If the software fails to function as promised - such as our case, you still have to pay out the contract. “ February 5, 2026 PS Pawan S ControllerAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies the day-to-day challenges of running a repair shop.“ April 12, 2025 WJ Wyatt J OwnerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “Also no ability to bulk import parts on our own made it a huge pain to upload our large library of products and maintain accuracy of it.“ December 21, 2025 AI Alexander I OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “exact fit for my repair shop fit, parts ordering integration with QuickBooks, and unlimited support at the high professional level“ August 30, 2024 AS Adam S OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor.“ May 2, 2025 Pooya B SERVICE ADVISOR AND MANAGERAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “Its user-friendly interface makes tasks like scheduling, invoicing, and customer tracking easy to handle, with all essential features conveniently in one place.“ December 24, 2024 AS Adam S OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working on that'.“ May 2, 2025 ## Showing most helpful reviews Showing 1-25 of 742 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Raquel A. Manager Automotive Used the software for: 6-12 months ### "Auto Leap Reviews" March 19, 2025 5.0 Auto Leap is an excellent and efficient tool in today's demanding auto industry, easy to use and implement. Pros Auto Leap is fast and easy to use. I like the easy and effective way of communicating with the customers. Cons Pricing is a bit high and not fully disclosed when shopping around for a automobile software. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing AutoLeap Easy to use and the more features it has to offer. Review Source AK Andrea K. Owner - Administrator Automotive Used the software for: Less than 6 months ### "Great platform! Lots of features to help efficiency in auto shop. " April 8, 2025 5.0 AutoLeap has been incredible so far. The platform is user-friendly, the customer support is excellent, and the range of features available has truly exceeded our expectations. The highlight for us has been the thorough and well-structured implementation process. Working with \[sensitive content hidden\] has been a great experience—she ensured our team was fully prepared and confident to start using AutoLeap full time. Pros AutoLeap has been a game-changer for our shop. It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless. The platform is user-friendly, and the implementation support—especially from \[sensitive content hidden\]—was excellent. Cons We had a hard time scheduling our zoom calls/meetings during business hours. When owners work in the business, it is hard to jump on a call while the business is open - so most of the time we had a lot of distractions. Would have loved it there was an after business hour team. Alternatives considered [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Reason for choosing AutoLeap AutoLeap is a web based software and can be accessed from anywhere. Switched from [ALLDATA](https://www.capterra.com/p/10010667/Alldata/) They didn't offer any features that we were looking for. Specifically, SMS marketing. Review Source Shawn G. Director Automotive Used the software for: 1-2 years ### "Look Good, but looks are only skin deep - Autoleap doesn't perform" February 5, 2026 1.0 I was sucked in by how good the software looked, and the promise of all these excellent features - many of which were not even available when we opened our account despite them being demonstrated during the demo. We had to sit on wait lists for the features, then they did not work as promised. The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software doesn't perform as promised you're locked in and cannot get out. And if you miss your 60 day notice period they will not help you out despite the fact their software doesn't work as promised, and you are no longer using it. As shop owners we shouldn't be signing term contracts with software providers that have no responsibility to function as promised, can change the feature set and functionality, or just not work over time with no recourse. If the software fails to function as promised - such as our case, you still have to pay out the contract. We should probably get a lawyer involved. Save yourself the headache and find other software. AutoLeap has great marketing, and the demos look great, but in practice the software just does not deliver. We are making much more now that we switched away from the software. The bump in profitability has definitely more than covered their monthly subscription that I'm still paying despite not using the software. Pros The integrated nature of the software, and unified customer communication, along with the feature list. Cons Features are 80% baked. They look good, but don't work in practice. Integrated parts ordering looks great, but it doesn't work well. Someone defers a job, you lose all your parts. If you have some parts authorized, but not all, you have to remove the unauthorized parts to complete the order, or you have to leave the software to order manually. It sounds great, it looks great, but honestly it just doesn't work. The implementation of the features is pretty terrible compared to competitors. The most basic reporting has too many variances - you can open 3 labour reports for the same period and all have different values for not only hours, but dollars billed. How are you supposed to run a business if you cannot trust the numbers in the system. I had to create manual process to work around this. They even acknowledged the issue and were sending me data in excel for me to use because the reports were not correct. Then suddenly they stopped sending the monthly reports - but the issue was never fixed. They implement a new inspection system, but they force you to use their DVI inspections, and they are awful. They Brake Inspection" had more inspection items then a "Comprehensive Inspection" and there is no way for us to amend it. You can quote something out, then it suddenly disappears, with line items disappearing from work orders. Most frustratingly, technicians were occasionally unable to complete inspections, and we had to open new work orders to do the same thing over again. Now you have to transfer all the line items of the work order, parts ordered, and the customer approval stays with the old work order. We were able to eliminate two advisors in our 7-bay shop by switching away from Autoleap through increased efficiencies with our new provider, and now the shop is running much more efficiently. Autoleap is trying to force you to run your shop to fit their software. I want software that operates around my shop. You cannot run your shop at a high level of efficiency with this software. Maybe 65-70% tech efficiency, and you must overstaff the advisors to make it work. Autoleap does not have any technician efficiency tools/ information available. There is no summary of the hours booked in the calendar by day, so you know how much work you have booked for each day. And the work around requires using the calendar by technician, but the length of the calendar appointments default to 1 hour. The advisor has to make it the right length for each appointment, not based on hours estimated, then we have to revise the appointment as work is authorized. I'm sure they will introduce new features to address these gaps in the software, I'm also 100% certain that the new features won't work properly. The people who have developed the software have never worked in a high performing shop. I think the people who like this software are the ones coming from legacy software in small shops, and don't realize that better software exists. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Protractor](https://www.capterra.com/p/18043/Protractor-NET/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) Reason for choosing AutoLeap It was a Canadian company that offered what appeared to be an excellent feature set. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) We had an issue with shopmonkey software going down, and the feature set of Autoleap wooed us. We didn't realize the features in the demo weren't available when se started using the software, and that they don't work reliably. Review Source MD Mike D. General Manager Automotive Used the software for: 6-12 months ### "Automotive Service integration" February 26, 2025 5.0 Very positive, user friendly and efficient way to process service invoices. Pros You can do everything in one place, with the ability to go paperless. Cons Web based platform has lag from time to time Review Source JS Jaeger S. Apprentice Automotive Technician Automotive Used the software for: Less than 6 months ### "Loving it!" December 1, 2024 5.0 Overall, im very happy with the program. Ive found it to speed up my inspection and repair times and provide for easier access to more accurate diagnostics. Pros Smooth usage between laptop, tablet and cellphone even for an app based program. Enjoy the direct access Prodemand and Mitchell and the ability to hilight notes and concern points for the service managers to be able to bring tk the customers attention while i continue on with the diagnosis, repair or inspection. Cons A bit laggy, we have found that at the shop at times it will highlight with an odd error for vehicle model year on the laptop side of the program, but on the phone or tablet itll work with no issues, you just have to transfer out. Another issue weve had is when trying to access mitchell, it will start to load a secondary page and subsequently crash both pages, forcing a restart of the inspection or repair timing. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Boss made the decision, but ultimately it had to do with the amount of down time and crashes their program had. At one point we lost a 6 month customer database that we could only recover with paper invoices, mitchell couldnt do anything to rectify the problem. Review Source Response from AutoLeap December 17, 2024 Thank you for the 5-star review! We’re thrilled to hear that AutoLeap’s seamless integration across devices, along with features like Prodemand and Mitchell access, have been valuable for your shop. It’s great to know that highlighting notes and concerns helps improve efficiency while you focus on repairs. We’re here to support you every step of the way! JJ Justin J. Owner Automotive Used the software for: 1-2 years ### "ZERO star if possible" May 7, 2025 1.0 Horrible would be being nice. They have their own agenda and do NOT care if you loose money. Pros I like the workboard. It is customizable to some degree but could use a lot more. Scheduler is good but again could use more customizable options Cons Everything changes all of the time. Updates every month cause bugs or as they say is a fix for something else and creates a problem. I have lost an extreme amount of money to so called "glitches" in the system. Estimates and invoices are live so if you accidentally change something to a customer advantage while they are viewing it that can really cost a lot of money. I have had parts disappear from ROs and then they don't get paid for. It has so many glitches every day that I get sick of writing emails. I believe the hope you just eventually give up on asking them to fix things. It is usually months before a supposed solution gets resolved. I will be switching away as soon as my contract is up. They pressure you in the demo with a great deal to lock you into a contract. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Wanted cloud based so I could work on estimates remotely if needed. Review Source Response from AutoLeap May 21, 2025 Thank you for taking the time to share your feedback We appreciate your honesty and would welcome the opportunity to speak with you directly and work through these concerns. Please let us know a convenient time to connect. We’d like to review your experience thoroughly and explore what we can do to make things right. Thank you again for your feedback. Regards, Team AutoLeap AS Adam S. Owner Automotive Used the software for: Less than 6 months ### "I would not recommend using Autoleap" May 2, 2025 1.0 I have used Autoleap for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop. The techs are very limited in abilities. They cannot log or see their flag hours. The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor. It was very complicated for the tech to jump back and forth to have access to something simple. The Invoices created a lot of questions that we never had 'What is this \_\_\_\_ ' many items on the invoice cannot be changed. Things as simple as Fonts or Bold in the title. The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working on that'. The Contract is vague and will lock you in. Do you research, Autoleap is not the best software for shop management. There are so many better options out there. They are a money grab contact software and will put the carrot out in front of you. I would not recommend using Autoleap. Pros Unfortunately, not very much. Customer service is poor the software seems to be written by people who do not understand the automotive industry or shop flow. Cons Invoices look messy and are not customizable as promised. The techs cannot view their flagged hours or the work calendar. Alternatives considered [Shopware](https://www.capterra.com/p/145605/Shopware/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing AutoLeap Was promised they were able to do things that we needed - techs tracking hours, stop using google calendar for the techs. Review Source Response from AutoLeap May 14, 2025 Thank you for your honest feedback. We’re sorry to hear that AutoLeap didn’t meet your expectations and that it created added stress for your business. While we aimed to address your concerns thoroughly, we understand the solutions didn’t align with your shop’s needs, and we regret the experience fell short despite our efforts. We respect your perspective and thank you for taking the time to share it. Your feedback is invaluable as we continue working to improve the product and our support. Best Regards, Team AutoLeap. CB COLLIN B. Owner Automotive Used the software for: 1-2 years ### "glitch riddled and contract happy. dont waste your money or time." December 8, 2024 2.0 You pay a lot for a system that isn't any better than the others that are cheaper. Every time they would add an update to the software, they would have other issues after. At the time of writing this, I am still dealing with customer info being removed from tickets every time i enter back into a ticket. they apparently fixed this issue but it is still present. When i tried to leave, they told me my contract automatically renewed (without my approval or knowing) and they wont let me leave the contract even though i've made it very clear the system doesnt work for my shop. fyi, no other shop management system does this and autoleap is the most expensive system out there and yet is a good ways behind the other systems you can get. Pros Product has a lot of cool features (although most other softwares have the same features) the support team was quick to respond when there were issues (there have been plenty in just a year) Cons Software is full of glitches and errors. The web app often freezes and the inspections are problematic. Often inspections would come back incomplete and we would lose all data and details of the inspection. You cant record more than a few seconds of video for inspections so its totally pointless to have them on there. Pay attention to the contract you're signing. the contract states they can renew your contract every year without your approval and without giving you a heads up. It doesn't bode well for a company when they feel the need to hold you into a contract to get you to stay and pay them money. all the other software we have used were month to month because they believe they have to earn your business every month and if you need to leave to better your business then they are more than happy to let you leave. autoleap however does not operate that way and will not let you leave even if their software isnt working for your business. there are no 3rd party integrations with autoleap, so dont expect to be able to add any of the other awesome 3rd party systems that can make your business thrive. Autoleap wants you to rely on them and them alone. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) originally i switched for the online appointment scheduler autoleap has but afte switching i found that their scheduler doesnt sync with your actual calender or anything. its just a generic scheduler where you pick the available days and times and customer pick what day and time they want but you can very likely be booked up. it has made a lot of customers mad when they think theyre scheduling their appointment only to find out you're not available for over a week. Review Source Response from AutoLeap December 24, 2024 Hi Collin, Thank you for sharing your detailed feedback. We appreciate you taking the time to outline the challenges you’ve faced. We have had a manager reach out to discuss your concerns around the product and contract and are confident that the "glitches, errors, freezes, and data loss" can be resolved by our support team now that they have been reported. We’re continuously improving our product, and feedback like yours is invaluable in guiding our updates and enhancements. Please feel free to continue working with your dedicated Customer Success Manager and our Manager of Customer Success on any additional questions or needs. Best regards, JT Jennifer T. Office Manager Automotive Used the software for: Less than 6 months ### "Great for multiple locations" June 5, 2025 5.0 Pros Ability to communicate with customers by text or email. Easy to use and cloud based environment. Ability to manage more than one location Cons Setup can be a bit tome consuming if you are not uploading any information form a previous customer management system. Alternatives considered [Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/) Reason for choosing AutoLeap Ability to manage multiple locations as we are expanding Review Source TT Thomas T. President Automotive Used the software for: Less than 6 months ### "Auto Leap on boarding" June 12, 2025 5.0 Very Good, my onboarding team took the time to help me get comfortable and teach me the navigation and inner workings. Pros it's a complete system, no going back and forth between different systems. It's an all in one solution. Cons It took longer to set up and onboard than I was expecting. It took some time to learn the navigation of the software. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing AutoLeap Ease of integration and it is an all in one system Review Source ES Erin S. Administration Automotive Used the software for: Less than 6 months ### "Autoleap is an excellent program for all shop owners" October 30, 2024 5.0 I am extremely happy we made the switch to autoleap. I am keeping better track of hours and profit so easily now. Pros Autoleap makes my day to day job easier to track employee hours on jobs, do estimates and invoices. This program is everything we needed years ago! Cons I haven't found anything I dislike about autoleap to date. Switched from [ProDemand](https://www.capterra.com/p/10021584/ProDemand/) As soon as I saw autoleap I knew it would save me time and help track hours and profit. Review Source Response from AutoLeap November 12, 2024 Thank you so much for your positive review, Erin! We're thrilled to hear that AutoLeap is making daily operations smoother for you and helping keep better track of hours and profits. It's great to know that our software meets your expectations right from the start. We look forward to continuing to support your business's success. Thanks for choosing AutoLeap! TC Taylor C. Assitant to the Lube Tech Automotive Used the software for: Less than 6 months ### "Autoleap Review" December 5, 2024 5.0 Very thorough. I got what I needed and I had people from Autoleap helping me stay on track to get it done. Pros The personalized and responsive service. Cons Nothing really, everything went well honestly. Alternatives considered [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) Reason for choosing AutoLeap The customer service reviews from other users Review Source Response from AutoLeap December 17, 2024 Thank you for the 5-star review! We’re so glad to hear that you’ve experienced personalized and responsive service with AutoLeap. Providing the best support for our customers is always a top priority, and we’re here to ensure your experience continues to be smooth and efficient. JN JAMIE N. ONWER Automotive Used the software for: Less than 6 months ### "GREAT PRODUCT" October 23, 2024 5.0 GREAT PRODUCT. LOVE THE MULTIPLE FUCTIONALITY OF THE PRODUCT. Pros USER FRIENDLY. LOVE BEING ABLE TO TEXT CUSTOMERS. Cons DON'T LIKE HOW WE CANNOT DELETE INVENTORY. Review Source Response from AutoLeap November 12, 2024 Thank you for your review, Jamie! We're thrilled to hear that you find AutoLeap user-friendly and appreciate the texting feature for customer communication. We understand your concern about not being able to delete inventory and are continuously working to improve our system based on user feedback like yours. Your input helps us make AutoLeap even better for all our users. Thanks for choosing us and for your insightful feedback! SB Sandra B. Owner Automotive Used the software for: Less than 6 months ### "The Best Software" November 27, 2024 5.0 Pros The ease of use, and training time. Customer support is always a call away if needed. Cons Include more accounting functions and features. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) Is not user friendly, does support other integrations as promised Review Source Response from AutoLeap December 17, 2024 Thank you for the glowing review! We’re delighted to hear that you’re enjoying AutoLeap’s ease of use and the quick training time. It’s also great to know that our customer support team has been there for you whenever needed. We’re always here to ensure you have the best experience possible! CK Cyndy K. Office Automotive Used the software for: I used a free trial ### "Recommend for shop use" November 6, 2024 5.0 We have been with auto leap a few weeks now and they have been very helpful Pros ordering parts you can see multiple stores at one time Cons how you cant do any payroll or balancing check book or credit cards Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Make things faster when ordering parts and do estimates Review Source Response from AutoLeap November 15, 2024 Thank you for your feedback, Cyndy! We're thrilled to hear that you've found our multi-store ordering feature beneficial and that the transition from QuickBooks Desktop has enhanced your shop's operations. We understand your need for more comprehensive payroll and financial management features. Your input is crucial as we continue to evolve our platform to serve our users better. EA Evan A. Owner Automotive Used the software for: Less than 6 months ### "Excellent Shop Management Option" September 27, 2024 5.0 Greetings, I have been searching for a shop management software for a while. When I saw Autoleap, I was intrigued. I requested a test drive, they were very responsive. I was set for a trial and talked to live people every step of the way. It is not a cheap option but so far it is worth every penny. Special thanks to \[sensitive content hidden\] for excellent customer service and training. Strongly recommend to any mechanic shop. Cheers, Evan Acar Rio Rico, AZ Pros User friendly, very well laid out, excellent reporting feature, parts ordering feature, WIRING DIAGRAMS!!! Cons Price... It is not the cheapest option out there but so far it is worth every penny. Alternatives considered [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Reason for choosing AutoLeap Integrated wiring diagrams feature. Most repair information is available online in some degree. Wiring diagrams are hard to find. Review Source Response from AutoLeap October 3, 2024 Thank you so much for your positive review, Evan! We're thrilled to hear that AutoLeap is making a positive impact on your shop and that you find the wiring diagrams and other features helpful. RF Ricardo F. Owner Automotive Used the software for: Less than 6 months ### "Recommendation " September 30, 2024 5.0 It’s working good and the customer service was great. Pros Like the parts tech features and the ability to email customers and estimate and invoice a. It has a lot of features need to get used to them Cons It could be easier to use . Need to get used to it . Sometimes it doesn’t find the cars license plate to link up the motors repair. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Had a old system not cloud base need to upgrade Review Source Response from AutoLeap October 14, 2024 Thank you for your feedback, Ricardo! We're glad you're enjoying the PartsTech integration and AutoLeap's customer communication capabilities. It’s great to hear that our customer service has met your expectations. We understand there’s a learning curve with the breadth of features available, and we’re continuously working to streamline the user experience. CJ Chase J. Mechanic Automotive Used the software for: Less than 6 months ### "Autoleap is great!!" September 29, 2024 5.0 Over all auto leap makes my job easier. And makes thing easier to track. Pros Makes things quick and easy. I like being able to take pictures. Cons I would like if you could take picture not only u see inspections. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) My shop switch I really had no choice but it’s great Review Source Response from AutoLeap October 14, 2024 Thank you so much for your review, Chase! We're thrilled to hear that AutoLeap is making your job quicker and easier. LS Long S. Technician and Manager Automotive Used the software for: Less than 6 months ### "Autoleap is AWESOME!!" October 27, 2024 5.0 Excellent. Very friendly people that guide you in every step of the way. Pros Ease of use on a daily basis. The ability to make estimates, invoices and prices of everything you need into one makes it very easy to use. Saves a lot of time from simply calling. Cons Switching from manager to technician when your the same person. If it's 2 different people it would be great. Review Source Response from AutoLeap November 12, 2024 Thank you so much for your fantastic review, Long! We're delighted to hear that you find AutoLeap easy to use and efficient for managing daily tasks like estimates and invoices. We understand the transition between roles can be streamlined, and we appreciate your feedback as it helps us improve. JY Jacob Y. Owner Automotive Used the software for: Less than 6 months ### "Definitely recommend AutoLeap" February 13, 2025 5.0 I really enjoy using AutoLeap and the integrations they provide with other softwares. Very well made software. Pros AutoLeap is a very well organized auto repair software that gets everything in one place so you don't have to waste time between different softwares, I am a mobile mechanic and highly recommend. Cons Not cheap, but I still believe you get your money's worth. Review Source SG Sandy G. accountant Automotive Used the software for: Less than 6 months ### "Fair Muffler" November 8, 2024 5.0 very professional, worked with us whenever we needed assistance Pros Sending estimates to customers and having them confirm it from their phone. Cons the learning process was definitely stressful Switched from [Stock Tracker](https://www.capterra.com/p/126860/StockTracker/) we didn't have a choice they were closing Review Source Response from AutoLeap November 27, 2024 Thank you for your review, Sandy! We're glad to hear that our features, like sending estimates directly to customers' phones, are making a difference in your business operations. We understand that the learning process can be challenging, but we're here to support you every step of the way. If there's anything more we can do to help or any feedback you have as you continue to use AutoLeap, please don't hesitate to reach out. Your experience and satisfaction are incredibly important to us! AF Antonio F. Managing Partner Automotive Used the software for: Less than 6 months ### "Great auto shop management software to streamline a variety of operations. " October 16, 2024 5.0 Auto Leap is a very intuitive software, easy to set up and offers an amazing support team that are always there to provide guidance through any issue. Their live chat is extremely helpful and quick to assist. Auto Leap is very efficient at ordering parts and creating estimates. Also, it streamlines communication between the techs, service advisors and customers. I would definitely recommend Auto Leap! Pros Extremely user friendly Excellent support through live chat and account manager Amazing features like dashboard, automated messages, integrating vendors Cons Ocasional glitches Not able to test the software before signing a yearly contract Review Source Response from AutoLeap October 28, 2024 Thank you for your fantastic review, Antonio! We're thrilled to hear that AutoLeap's features are meeting your shop's needs and that our support team has been there to assist you every step of the way. We understand the occasional glitches and appreciate your feedback as it helps us improve. We're committed to providing a seamless experience and are here to support any further needs you might have. Thanks for choosing AutoLeap and recommending us—it means a lot to us! AA Ali A. Dealer Principal Automotive Used the software for: 6-12 months ### "Great software !" October 25, 2024 5.0 its great 10/10/ Staff and system both are awsome! We thank Cisilia for all the checkins ! Pros Autoleap is a good software with great support behindit. Cons There is nothing to complain about with autoleap Review Source Response from AutoLeap November 12, 2024 Thank you for the positive review, Ali! We're thrilled to hear that AutoLeap is meeting your expectations and that our support team, especially Cisilia, has been instrumental in assisting your dealership. Your satisfaction and success are what motivate us daily, and we look forward to continuing to support your business. Thanks for choosing AutoLeap! MS Marshal S. General manager Automotive Used the software for: Less than 6 months ### "Northville Auto" December 11, 2024 5.0 Pros \- Integration with local parts suppliers - instigation with Google reviews Cons I'm not sure if this has anything to do with autoleap but the switch to the global payments debit system has been a struggle. Review Source Response from AutoLeap December 26, 2024 Hi Marshal, Thank you for your review! We’re glad to hear you’re enjoying AutoLeap’s integration with local parts suppliers and Google Reviews. We understand your concerns about the transition to the global payments debit system and are happy to assist if needed—feel free to reach out anytime! Best regards, The AutoLeap Team CH Crystal H. Secretary, service writer Automotive Used the software for: Less than 6 months ### "Amazing product" November 6, 2024 5.0 Excellent, user friendly, saves time when ordering and adding parts. Pros I like how everything is combined in one spot for ordering parts. Training was very thorough. Also like the fact that it keeps track of hours for the technicians and the email and text messaging customers is easy to use. Cons Does not have payroll set up yet, does not display VIN on estimate page you actually have to go in to get the VIN. Review Source Response from AutoLeap November 15, 2024 Thank you so much for your review, Crystal! We're glad to hear that you're finding AutoLeap user-friendly and that it's helping streamline your operations. We appreciate your feedback about the payroll setup and VIN display—it's invaluable as we continue to enhance our platform.