# HOA Start Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HOA Start the right HOA solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215897/HOA-Start/reviews --- HOA Start 4.9 (87) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HOA Start Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews SW Scott W Communications Committee WebmasterCivic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “The other great bonus is providing the ability for our homeowners to make online payments (ACH or Credit Card) via the Stripe integration with very small ACH service fees.“ April 29, 2024 AS Alex S Residential ManagerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Right now, the only options are “Approved” or “Rejected,” which isn’t enough for real-time updates or follow-through.“ June 2, 2025 AS Alex S Residential ManagerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “There’s still room for improvement, especially in the maintenance request tracking and photo preview features, but even with those limitations, it’s been a major upgrade from what we were using before.“ June 2, 2025 KR Kathy R Website Committee ChairpersonExecutive Office, 2 - 10 employeesUsed the software for: More than 2 years. “That it's not FREE - ha ha.... never would expect something this good to be free. “ August 14, 2025 SW Scott W Communications Committee WebmasterCivic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “We are in a smaller community of 80 homes, but we wanted advanced features like: Member database, Secured Member Portal, Member Directory, Ability for Online Payments, Events & Calendars, Email Blasts, Document Repository, Robust Admin Functionality, OOTB & Custom Forms and pricing packages that would fit our needs. “ April 29, 2024 Oscar d Board MemberNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Others offered either the bare minimum, or were geared and priced toward large & complex associations, or their pricing tiers were based on # of units and generalized assumptions about HOAs which was not reflective of the nature and needs of our specific association.“ January 14, 2023 SW Scott W Communications Committee WebmasterCivic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “The Professional plan has all of the functionality our HOA needs as this plan is feature rich with the many different features available to tailor to our community.“ April 29, 2024 jL jb L HOA Vice PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The household data import/upload has been a little complex, but the big one for use was the inability to delete it (as an admin) and start over.“ January 11, 2023 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sally M. Board Member Accounting Used the software for: 1-2 years ### "Highly Recommend" February 2, 2025 5.0 Pros The platform is very user friendly. We are using this for our community and the residents love it. Also, HOA Start has a great team that quickly responds to any questions. Cons I can't think of anything I do not like. Review Source Response from HOA Start February 4, 2025 Thank you kindly, for the support Sally! We appreciate you more than you know. HL Harry L. Board Vice President Real Estate Used the software for: 1-2 years ### "Great Value for a Co-Op or HOA" March 28, 2025 5.0 Very good customer service and help getting started. Pros Great value and feature set for the price. I also like the simplicity and ease of use of this this software. Once you learn it, it's very easy navigate and use as an admin. Very accessible software for elderly population. Cons The cloud drive could be better at searching all folders instead of just one at a time. Or uploading multiple folders at a time. Could use better iOS and android app integration for things like messaging to get notifications. With that said, still a great value. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing HOA Start Price and ease of use. Also this product doesn't feel like it's so much for Property Managers as it is for a Community Board Review Source Response from HOA Start April 3, 2025 We sincerely thank you for the kind words, Harry. We're working night and day while shooting for the stars; but it's only possible with partners like yourself. Thank you for your confidence and feedback! TH TERRY H. Board of Director Accounting Used the software for: Less than 6 months ### "Product Not Working as Promised" January 5, 2024 3.0 If I had known that the turn around to fix certain issues would take so long, I would not have purchased the product. I was promised that we would have a good product and so far, I only have questions and headaches because the product has some critical issues. Pros It looks to be a very good product when it is working. Cons Some of the critical functions are not working and I find the support needs better support from the client. Review Source BH Ben H. President Non-Profit Organization Management Used the software for: 1-2 years ### "HOA Start - Our HOA Website Experience" May 2, 2025 5.0 HOA Start allows us to have a clean and effective website for our community. They make the website easy to navigate and keep community engagement flowing. Pros HOA Start has implemented an easy way for our community to have an engaging website for all members to participate in. Cons No large concerns from the company. They have been easy to be in contact with and have solved any issues we have had in a quick and effective manner. Alternatives considered [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Reason for choosing HOA Start The website allowed a cleaner and concise format for the community to be involved in and interact with. Review Source Response from HOA Start May 6, 2025 We wholeheartedly appreciate these kind words, Ben! We so look forward to working with you! MT Michelle T. Board members Non-Profit Organization Management Used the software for: 6-12 months ### "New Self-managed HOA Up & Running " April 3, 2025 5.0 Overall, I am pleased with the website and its functionality. Pros Easy startup and first-class technical support. Cons Could be a little more flexible with some design options. They are always working on making the application more responsive. Alternatives considered [HOAWorks](https://www.capterra.com/p/10001487/HOAWorks/) Reason for choosing HOA Start Industry rating and user support were superior to other companies Review Source Response from HOA Start April 7, 2025 Michelle, what can we say but thank you! We look forward to serving you, and again thank you for your trust in us! MB Maria B. Secretary Civic & Social Organization Used the software for: Less than 6 months ### "Great HOAStart" March 3, 2025 5.0 It's been a great experience to date. The staff was extremely helpful throughout the process. Pros It looks great, is easy to use and has a lot of functionality needed to manage our HOA. We had a successful election and the use the one time charges has been a game changer. Cons Unlike other websites it's formatted for you so you have to work within those parameters. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing HOA Start It was easy to use and looked great. It was less expensive than the others. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) We needed something specific to HOA management. Review Source Response from HOA Start March 5, 2025 We appreciate the kind words, Maria! Reviews like this help shape our future development. We're laser-focused on being the best provider in the industry, and it's customer like yourself that help us get there! JP James P. Treasurer Real Estate Used the software for: Less than 6 months ### "Great Product and Customer Service!" November 26, 2024 5.0 I am a stickler for good customer service and response time. HOA Start has been excellent in those areas. Especially when they weren't understanding my questions clearly they responded quickly to get me an answer. Overall I would give them 5 out of 5 stars. Their product is excellent and I look forward to future enhancements as our needs grow. We are using the Professional version which provides all the features we currently need for our small HOA. Pros From the start the customer service and onboarding team have been very responsive and helpful. Starting with a zoom meeting, and allowing use of a test site prior to committing it was a very quick and easy decision to purchase their product. After purchasing an annual contract we received an onboarding menu that lead me thru the steps to going live. Having experience with setting up websites previously I still appreciated the guidance provided thru the onboarding process and became aware of new features and how to navigate them. Cons I can't think of any negative aspects, maybe some improvements could be made in the editing processes in the website editor but nothing I would consider a negative. Alternatives considered [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[Enumerate](https://www.capterra.com/p/38478/Enumerate/)[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/) Reason for choosing HOA Start I liked the look of the finished product and ease of use while experimenting with the test site. The full featured test site is not available from most of the others. Many have demos but don't allow you to test the actual product. Review Source Response from HOA Start December 3, 2024 This stellar review is very much appreciated, James! We try so hard to deliver the best product, user experience and customer service in the industry. It keeps us up at night, we think about it so often. Thank you for noticing, and know we'll keep raising the bar for our customers! WG Wendy G. Board Member Real Estate Used the software for: 1-2 years ### "Great HOA site software that has thought of everything!" January 15, 2025 5.0 Our experience with HOA Start has been very positive, and they continue to add new features to the software as they get feedback from their users. Pros Our community has been using HOA Start for about two years and have been very happy with the software and service. The templates are tailored to HOAs, and building our site was easy - they have thought of everything an HOA needs so you don't need to build it from scratch. The site is visually very nice and professional looking. The support team is very helpful and responds quickly to questions or problems. Cons There has been nothing negative about HOA Start. There have been some "wish lists" for additional features, which the support team takes seriously, has worked on, and, in many cases, delivered. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing HOA Start Tailored to HOA communities making it much easier to build the site. Review Source Response from HOA Start January 16, 2025 You're making us blush, Wendy! Thank you for the honest feedback, and taking the time to review our platform and team. We'll keep plugging away! CD Carol D. Admin Accounting Used the software for: Less than 6 months ### "A definite must have for you HOA community" May 5, 2025 5.0 Excellent so far. Hoping the upgrades come through as promised. Onboarding is with you every step of the way and continues for the life of the contract. Pros The ease of use, document repository and customer support. Website is easy to use and offers many different templates to give your site a built by a professional look. Cons Still many features "in the works". Bulk emailing needs serious upgrades to include templates and delay sending options. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) To obtain an all inclusive site with document respository. Review Source Response from HOA Start May 6, 2025 We thank you for the kind words, Carol. And yes, many great upgrades to the product are ont he way! TS Terrence S. Web Developer - HOA board member Facilities Services Used the software for: 1-2 years ### "HOA Start - Clear winner for our AOA needs" April 17, 2025 5.0 We've been using HOAstart.com for well over 3 years for our AOA community here on Maui, and it has truly been a game-changer. After extensive research to find a platform that could meet the unique needs of our association, HOAstart stood out as the clear winner—and they’ve delivered on every level. Pros The platform provides a reliable and user-friendly space for document storage, online forms, scheduling, and community communication. It’s helped streamline our operations and made it much easier to keep everyone in our AOA community informed and engaged. Cons Document sorting could be better. I'd the ability to search and sort documents like you'd have in ms explorer Alternatives considered [TownSq](https://www.capterra.com/p/179206/TownSq/)[WordPress Portal](https://www.capterra.com/p/213122/WordPress-Portal/) Reason for choosing HOA Start Cost less and easy to use. Document handling and form generation Review Source Response from HOA Start April 21, 2025 Thank you for taking the time to provide your feedback to our team! We strive to make sure we're upholding our end of the bargain in this equation, and we'll always make sure we do right by the customer. JM Jane M. HOA Board Secretary Commercial Real Estate Used the software for: 1-2 years ### "HOA Start - Estest Park, CO" September 8, 2024 5.0 Excellent. The site was easy to set up and easy to maintain. Pros Ease of use. Support staff are great and very prompt to answer any questions. The price is right and it meets our HOA needs very well. Cons They could do a better job of updating users on enhancements and enhancement requests. Alternatives considered [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) Reason for choosing HOA Start Ease of use. It had all the features we wanted and needed. Review Source Response from HOA Start September 17, 2024 Thank you so much, Jane! We’re thrilled to hear that you’re enjoying our software and finding it valuable. Your feedback motivates us to keep improving and delivering the best experience possible. Please make sure to watch this week for changes to your panel on how we handle enhancements and new feature roll-outs. We’re here to help and look forward to continuing to support you! SS Sheron S. Finance Committee Non-Profit Organization Management Used the software for: Less than 6 months ### "Great small HOA software at the right orice" July 8, 2024 5.0 This small but mighty starter package was perfect for our small (96 unit) HOA. We transitioned to self management and our Finance Committee chair took this on as her personal project working with our fantastic customer service rep, \[sensitive content hidden\], to get us up and running. They are open to hearing suggestions as to how to improve their service and have made us feel part of the team. Hands down, the best customer service experience ever! Worth the money. All tutorials on YouTube and \[sensitive content hidden\] has been Uber patient with our start up questions, needs. Don’t care for the Stripe part of it, but our own fault since we didn’t link with Quickbooks. Learn from our mistakes there. Would love to see more robust reporting or some additional data options, but again, they are totally open to hearing that and forwarding it to the developers. Pros Customer service is the bomb! Particularly, \[sensitive content hidden\]. So patient, so helpful, a true advocate for our HOA with the developers. The best. Cons Lack of robust reporting. Could develop better drop down options and more inclusive data on their reporting. But open to hearing suggestions. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing HOA Start Ease of use and pricing. Made for beginners and small HOA Review Source Response from HOA Start July 15, 2024 We really appreciate the time you took to let us know how we're doing! We keep developing, and we'll be rolling out some features over the next 6-9 months that should be up your alley. Thanks again for being such a valued customer! MF Migerr F. Membership Director Non-Profit Organization Management Used the software for: 6-12 months ### "Purpose built, highly intuitive application" February 25, 2024 5.0 At Pinehurst #6, our association has been on HOAStart for about a year and it has completely transformed the operational management of our membership. We have an extremely large membership base of around 1500 active households and were apprehensive of the adoption levels but have been pleasantly surprised since our launch in Jan. Within 45 days this year we have surpassed our last year’s online channel payment receipts which in itself is a testament to the ease of use of the application. Transitioning from an excel based system to HOAStart has made our membership management activities so much more palatable. Broadly speaking, we have found the application to be purpose-built platform with a highly intuitive use factor. These in my opinion, are its greatest assets. Walking through our journey with HOAStart we found \[sensitive content hidden\] and \[sensitive content hidden\] extremely helpful in articulating the features and functionality of the software without being "pushy". The on-boarding process was a breeze with Jazmin who stepped through this with our team. Chase has been extremely easy to work with. A noteworthy point is the HOAStart team are highly responsive. During the onboarding process Jazmin would respond within minutes at times. The response time from the support desk is also low leading to an expeditious resolution process. Overall, we have been very happy with our choice picking HOAStart. As a SaaS solution it offers a strong technology foundation to service our membership base and grow it further. We currently use only some of the features which sets us up for a broader use of the software and its feature set in the future improving our ROI. Pros Purpose built application Highly intuitive SaaS solution Very responsive team Good features and functionality Strong integration with Stripe Online Membership Directory Cons It does not have a true mobile app. There is a plan to deploy a mobile friendly version but it will still have to be accessed over a mobile browser Alternatives considered [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing HOA Start Lower cost of initial investment and ongoing running cost. Review Source Response from HOA Start February 26, 2024 We really appreciate you taking the time to tell us how we’re doing and where we can get better. We sincerely thank you for the honest feedback, and we’ll keep working hard to deliver the goods. JC James C. President Non-Profit Organization Management Used the software for: 6-12 months ### "HOA Web Site" March 11, 2024 5.0 Good security control with no evidence of any hacking. Easy to to set up and launch. Updating the web site is extremely user friendly Pros Easy to set up and launch. Customer service was very timely and helpful Cons Pricing is expensive for our HOA and difficult to justify with the members Reason for choosing HOA Start Low initial cost, perceived ease of setting up the web site, presentation of the web site template and security Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Our site was hacked and redirected to a third party who would not release control Review Source ML Marty L. president of the board Real Estate Used the software for: 1-2 years ### "Helpful tool for our coop" April 4, 2025 4.0 Was easy to get up and running and provided a home base for several of our activities Pros It provided an easy way for our association to attract new buyers and to consolidate our communications internally Cons Learning curve for folks who are not comfortable with computers Review Source Response from HOA Start April 7, 2025 Thank you kindly for your review, Marty. We appreciate your feedback and look forward to the partnership. CC Curt C. Chief Website Guru Real Estate Used the software for: Less than 6 months ### "EXCELLENT HOA Platform! " October 18, 2024 5.0 Customer service, tech support...quite frankly has been OUTSTANDING! From the very start everyone on the HOA Start team has been cheerfully responsive and helpful. Pros The platform is relatively easy to navigate for most of our residents. Chock-full simple to access information. Especially helpful and easy to view is our community calendar, our birthdays calendar and our events calendar! Cons Admins need to be quite tech savvy but that's ok. In our case, we are a 55+ retirement community so there are relatively few residents who are tech savvy. We're lucky to have a few new residents who can manage the software! Review Source Response from HOA Start October 24, 2024 We appreciate the kind and honest review, Curt! Thank you for the feedback, and please know we are constantly working to make the service and product better. We look forward to working together through this partnership! JG Justin G. Treasurer-Secretary Real Estate Used the software for: Less than 6 months ### "190 SFH Brand New HOA " May 6, 2024 5.0 Pros I liked that HOA Start was very proactive in trying to help get you started and feel comfortable. As a new HOA, we didn't have any books to try to transfer over, but also didn't have any registry of households, addresses, or members. So, there was a bit of start-up work to be done on our end, but having importable spreadsheets made things easy. Cons While we were hoping for a little less in cost, I do believe that it is worth the money if you want to remain self-managed. Review Source Response from HOA Start May 14, 2024 Thank you for taking the time to tell us how we're doing. We take the feedback we get seriously, to continue to provide the best features and customer experience in the industry. We truly appreciate you! SB Skip B. Board Member and Webmaster Hospitality Used the software for: 1-2 years ### "Michigan Condo Association Review" April 20, 2024 4.0 Pros Ease of maintenance, simple templates, excellent and very responsive customer service. Cons Some limitations with calendar (will be addressing), no mobile app (on the development roadmap) Review Source Response from HOA Start May 6, 2024 We truly appreciate you taking the time to review our platform! We wanted to let you know that we do indeed have Mobile App on the roadmap (later this year), and many new additions to the calendar that launched in the last couple weeks. We have reached out to discuss with you. DB Debra B. Webmaster Non-Profit Organization Management Used the software for: 1-2 years ### "GREAT SOFTWARE for HOA/POA specific organizations" November 29, 2023 5.0 Overall, it was a great pleasure to work in the software and the build and implementation was actually fun! Pros First benefit is the support staff they employ for implementation of the software which is specific to the industry it was designed for alleviating the need for extensive research and website design requirements. Allows residents to access Public Website and Operations software from one location once completely built out. POA staff/Committee Leads easily maintain public website updates and operational software using same program when integrated. Allows POA to share association’s governing documents, news, updates on common facilities and amenities. Owners may access internal documents like meeting minutes once logged in and allows rapid distribution of special announcements via email/text. Another feature is administer Owner/Resident feedback via surveys. HOA Start has advanced HOA Functionality available once built out, ex., Online voting, Billing/collection, amenity reservations, rentals online. Excellent training resources and patient support personnel that did not make me feel stupid. Cons There were no cons, each issue I took to support was addressed rapidly and fully to my satisfaction. Review Source Response from HOA Start November 30, 2023 We appreciate that you took the time to write such an informative review! We're so proud of our Service & Support staff, and reading your comments it's easy to see why! Thank you again for your excellent feedback. sG steven G. Prez Computer Software Used the software for: 1-2 years ### "HOAstart a great choice" January 11, 2023 5.0 Only good things to say. I like that they gave me a trial period to evaluate. That helped our decision. \[SENSITIVE CONTENT\] is a pleasure to work with for customer support. Pros This is the only software project I worked on (and I've done plenty,) where I didn't have to write code. Their templates, widgets, etc are fully configurable where you can put together a decent website without having to code!! Cons I would like the ability to define my own templates. You have to use an HOAstart template. However, they give you plenty to work with. Reason for choosing HOA Start They have a great array of options. Their reservation of amenities is really great. None of the others had such a robust reservation system. Review Source Response from HOA Start January 12, 2023 I continue to say, we can't do this without feedback, so it's comments like this that help us to see what we're doing right and where we can improve. We appreciate this review and the feedback. Our commitment to our customers will always remain strong to provide the best user experience and feature toolset. We thank you for your faith in trusting us with your project and look forward to continue working together. JH Joel H. President Non-Profit Organization Management Used the software for: 6-12 months ### "A solid choice for homeowner associations." June 28, 2023 5.0 Overall, we are very satisfied with our first year's experience with HOA Start. They make a great additon to our team. Pros HOA Start provides web hosting and website building tools to create a unique landing place where homeowners can communicate with the board and with others, request Architectural Committee review of exterior home improvements, view important HOA documents and learn about the Arlington community and the town's amenities. Support from HOA Start during setup as well as with ongoing questions is quick, straight forward and always helpful. The company continues to add new features to enable our board to do it job better. Cons The tagging system allowing database segmentation to enable commmunication with portions of our HOA's population is cumbersome. Streamlining this feature to enable a quick way to communicate wwith residents on a single street, for example, would be helpful. Reason for choosing HOA Start Economics, simplicity of use, solid interface and the ability to customize options. Review Source Response from HOA Start June 29, 2023 We truly appreciate you taking the time to provide honest feedback on your experience with our software, and the team. This allows us to keep our finger on the pulse of the users, and see where we can get better. Thank you for trusting us with the project, and your confidence in our abilities. JM Josh M. Owner Entertainment Used the software for: 1-2 years ### " The best website builder and customer facing software by a long shot" June 14, 2023 5.0 HOA Start has their own modern, mobile friendly website builder. Other competitors in the industry were expecting us to use Weebly or Wordpress as an afterthought, and there’s no integration. Their custom forms creator allows us to have unlimited forms for collecting member data. Sending email/texts straight to my members from 2 click approach is fast and efficient. Pros Their Onboard Specialists are included in the cost of the annual software. \[sensitive content hidden\] was excellent during our build. No setup fee and she spent a lot of time with us. Their training is how you do it. Also, being able to collect money for events and monthly dues for vendors has stopped us from having to chase people down. Cons We’d love to see some AI built into this software that would allow us to intelligently respond to member requests, and handle some approval process. Reason for choosing HOA Start We knew we had to get off of managing members through excel sheets and Facebook. Being able to collect dues online was a major motivation. Review Source Response from HOA Start June 15, 2023 Thank you for taking the time to tell us how we're doing. It's feedback like this that get's us streamlined and focused on continuing our mission to be the ultimate provider in this industry. We started this company with the customer and user experience as the most crucial piece of the puzzle. We're committed and we appreciate your trust in us to deliver. MH Margaret H. webmaster Real Estate Used the software for: Less than 6 months ### "HOA Start for Community Associations" April 6, 2023 5.0 Very well organized, step-by-step system for developing a website. Was easy enough for a person with only moderate experience to manage. Pros The onboarding process is extremely well designed. There is an extensive library of very helpful articles with clear directions. More importantly, we were assigned an onboarding specialist who walked us through the process. He was readily available, extremely helpful, and patient. We were able to design our website with great results. Cons There are a few items we would like to do differently--nothing mission critical. Our onboarding specialist is forwarding our requests to the developers, and we hope that they will continue to improve the product. Reason for choosing HOA Start We took the advice of a community member who researched several companies for us. I don't know which other companies he looked at. Review Source Response from HOA Start April 10, 2023 We sincerely thank you for taking the time to review your journey through our Onboarding process. It's always great to read from clients on how we helped to greatly improve a community and webmaster's experience. We'll keep improving the software with our customers in mind. Much appreciated! jL jb L. HOA Vice President Non-Profit Organization Management Used the software for: Less than 6 months ### "All in one software" January 11, 2023 5.0 It's been really great, the onboarding specialist are really helpful and responsive, overall we've been very satisfied with the entire system. Pros We are able to have a nice website and offer the ability to our residents to stay connected, reserve our club house online and pay for their dues, rental etc all in one place Cons The household data import/upload has been a little complex, but the big one for use was the inability to delete it (as an admin) and start over. Granted, a quick email to our onboarding specialist fixed it (he had to do it for us). This feature should be turn one for Admin so that we can "delete and start over" if need be (in case we upload something incorrectly) Review Source Response from HOA Start January 13, 2023 Thank you for taking the time to give your thorough detail of your experiences within the product. We're listening and honed in on improving the software, as we continue to develop the platform. The feedback we have been asking for from clients as of late has been amazing, and we sincerely appreciate you taking the time. TS Todd S. President Civic & Social Organization Used the software for: Less than 6 months ### "From a real HOA Start Fan!" April 22, 2023 5.0 HOA Start has quickly helped us improve two-way communication between the Board and our Members. Prior, all of our communication was one way and generally negative We have lept forward with developing a real community. Pros The system is proving to save all of our volunteers a lot of time and removed the spreadsheet drudgery. Our Members love having the information they want and need in an easy to access manner. Cons I know that a native mobile app is coming out fairly soon. We can't wait. Review Source Response from HOA Start April 24, 2023 Wow Todd, what can we say except thank you for taking the time to trust us with your business! We appreciate it more than you know. We'll keep doing our best to meet your expectations and look forward to the partnership! Talk to a Capterra advisor for free and get results within 15 minutes.