--- title: "Zoho Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Zoho Sign the right Document Generation solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/215876/Zoho-Sign/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Zoho Sign 4.5 (97) [View alternatives](https://www.capterra.com/p/215876/Zoho-Sign/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Zoho Sign Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews DC David C CMOMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “I also highly appreciate the robust document management and tracking features; the automatic audit trails and certificate of completion give us total peace of mind for legal compliance.“ June 17, 2026 VP Vipul P CEO Managing DirectorPharmaceuticals, 2 - 10 employeesUsed the software for: Less than 6 months. “What I liked least is that Zoho Sign currently lacks integration with Office 365, and some advanced features and customization options are not as extensive as tools like DocuSign.“ June 16, 2026 JM Justine M Tech Experience Associate IIOutsourcing/Offshoring, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It also allows me who exactly it will route to after being signed so cross departments can easily receive then pass the document once they are done.“ June 16, 2026 JG Joe G Project ManagerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Also I dont like that as a form filler I can't place a photo in the form.“ June 16, 2026 RS Rachelle S Office ManagerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “What I like most about Zoho Sign is its excellent value for money, responsive customer support, and easy-to-use document signing features.“ June 16, 2026 CT Clara T AccountantTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years. “The mobile app can be clunky for reviewing complex documents, which is a hassle when I’m approving paperwork on the go.“ April 17, 2025 MA Melbin A Co-founderMedia Production, 11 - 50 employeesUsed the software for: 6-12 months. “It offers plenty of customization options to fit different workflows, and while there is a small learning curve at first, it's manageable and becomes easy to use with regular use.“ June 20, 2026 Stephen L World RulerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “I'd previously tried other document signing docs and wasn't as impressed.“ July 18, 2026 ## Showing most helpful reviews Showing 1-25 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephen L. World Ruler Marketing and Advertising Used the software for: 2+ years ### "Zoho Sign for all your digital signing needs" July 18, 2026 5.0 I've been a Zoho user for close to 15 years and probably a Zoho Sign user for 10. I'd previously tried other document signing docs and wasn't as impressed. Pros I'm a Zoho One user, and Zoho Sign fully integrates with every Zoho module, making it easy to send a doc to any contact in my CRM. Many user-defined options, such as how often to send reminders to recipients. Cons There is a template that can be used, but it is for a templated contract/document and not a template for the text block I use each time. I send uploaded image files to clients as art proofs I need them to review and approve/decline. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) We were already using Zoho modules, so it was a natural switch to Zoho Sign. Review Source DC David C. CMO Marketing and Advertising Used the software for: 6-12 months ### "Affordable, secure, and seamless e-signing that gives DocuSign a run for its money." June 17, 2026 4.0 Our overall experience has been highly positive. Zoho Sign has significantly cut down our document turnaround times from days to minutes. It handles collaboration well, allowing our team to share templates and track exactly who has viewed or signed a document in real-time. Despite a slight initial learning curve for administrative setup and template customization, it has proven to be a highly reliable, secure, and cost-effective solution for our daily document management needs. Pros The value for money is unbeatable, especially compared to more expensive alternatives like DocuSign or Adobe Sign. The core document signing workflow is incredibly smooth. Clients can sign documents in seconds on any device without needing to create an account. I also highly appreciate the robust document management and tracking features; the automatic audit trails and certificate of completion give us total peace of mind for legal compliance. Additionally, it integrates flawlessly with the rest of the Zoho ecosystem and third-party apps like Google Workspace. Cons While the learning curve for basic signing is low, setting up advanced customization, complex multi-party workflows, or custom branding templates can be a bit counter-intuitive at first. The user interface, while functional, feels a bit utilitarian and could use a modern visual refresh. Lastly, customer support is generally helpful, but response times on the lower-tier plans can occasionally take a day or two if you run into a technical glitch. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) We switched primarily due to cost. DocuSign became too expensive as our document volume grew, whereas Zoho Sign offered a much more reasonable pricing structure with similar core features. Review Source AN Amir N. Controller Education Management Used the software for: Less than 6 months ### "ZohoSIgn Review" August 28, 2026 4.0 Overall experience of using the Zoho Sign is good. It gives the real time tracking of electronic documents. In addition to that Zoho Sign also integrate easily with other Zoho applications Pros Zoho Sign is digital platform to sign the official & confidential documents in a safe and secure method. It also allows the user to get access to the required documents continently Cons There are issues with regards to the integration of Zoho Sign with accounting software in the ERP environment. In some cases, it is also difficult to change the document template as per the requirements Review Source ED Evelyn D. Associate Director Quality Assurance Biotechnology Used the software for: Less than 6 months ### "Bad experience with lack of zohosign customer service. " February 26, 2025 1.0 Very negative experience and would not recommend zohosign when there are so many user friendly solutions from Adobe, Docusign, and signnow. Pros Sounded user friendly and compliant at a decent price point. Cons The complete inability to get customer service help when the system failed to log me in after 4 months of having the zohosign. Customer service is non existent I have waited almost a week for zohosign to resolve my issue to no avail. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) To conserve resources, that obviously you get what you pay for. Zohosign is a waste of money. Review Source PK Paul K. Operation Manager Civil Engineering Used the software for: 6-12 months ### "Everything We Needed in One Reliable E-Signature Platform" June 17, 2026 5.0 ZohoSign is incredibly easy to set up and use. We integrated it seamlessly with our sales tool, SC360, using the provided API key, the process was straightforward from start to finish. Within SC360, we can prepare client quotes and send them directly for signature through ZohoSign. Every action is automatically logged in SC360 in real time, including submissions, views, forwards, and completions. Once a document is fully signed, we receive an email notification and the completed document is automatically stored in SC360. Overall, we're very satisfied with ZohoSign and would highly recommend it. Pros ZohoSign is incredibly easy to set up and use. We integrated it seamlessly with our sales tool, SC360, using the provided API key. The process was straightforward from start to finish. Cons Based on my experience with this application, I have no negative feedback to share. It has fully met my expectations and delivered exactly what I was looking for within the subscription. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Zoho Sign ZohoSign provided dedicated e-signature workflows, real-time tracking, and direct API integration with our SC360 platform, capabilities that Adobe Acrobat Reader could not match at a comparable price point. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) ZohoSign offered a more cost-effective solution with equally robust features. The seamless API integration with our existing tools and the straightforward setup made it a clear upgrade over DocuSign. Review Source MA Melbin A. Co-founder Media Production Used the software for: 6-12 months ### "Great value for money with useful customizations" June 20, 2026 5.0 Overall, my experience with Zoho Sign has been good. It's easy to use, offers great value for money, and lets you customize workflows to fit your needs. It takes a little time to learn at first, but after that, it's simple and works well. Pros What I liked most about Zoho Sign was its excellent value for money. It offers plenty of customization options to fit different workflows, and while there is a small learning curve at first, it's manageable and becomes easy to use with regular use. Cons The interface can feel a bit overwhelming initially due to the number of customization options. There is a slight learning curve, and some advanced features take time to discover and configure. Alternatives considered [emsigner](https://www.capterra.com/p/186719/emSigner/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Zoho Sign I chose Zoho Sign because it offers better value for money, has the features I needed, and provides enough customization for our workflow without being too complicated. Review Source VP Vipul P. CEO Managing Director Pharmaceuticals Used the software for: Less than 6 months ### "Great value, simple signing, smooth experience" June 16, 2026 5.0 Overall, my experience with Zoho Sign has been very positive. It offers a smooth and intuitive user experience, efficient document signing, and strong value for money, making it a reliable solution for managing and collaborating on agreements. Pros What I like most about Zoho Sign is its excellent value for money combined with simple and efficient document signing. It also offers organized document management and smooth collaboration, making it easy to handle agreements end-to-end. Cons What I liked least is that Zoho Sign currently lacks integration with Office 365, and some advanced features and customization options are not as extensive as tools like DocuSign. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Zoho Sign Value for Money and ease of use of ZOHO and the integration between different other ZOHO offerings. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) I switched from DocuSign primarily for better value for money—Zoho Sign offers similar core functionality at a much more competitive price. Additionally, the broader Zoho ecosystem provides opportunities to integrate with other apps in the future, making it a more scalable and cost-effective choice for our business. Review Source BT Benjamin T. Systemadministrator Telecommunications Used the software for: 6-12 months ### "Great Digitalization, but no Integrations" March 13, 2026 4.0 Pros Signing, sending and manging documents digitally is a straightforward process for both senders and recipients. Cons Integration with Third Party Tools require additional setup or tools which is quite frustrating to be locked into one ecosystem because one simply not know how to integrate third party tools Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Pricing is the biggest catch for internal teams. Review Source RS Rachelle S. Office Manager Environmental Services Used the software for: 2+ years ### "Zoho Sign: Essential for Our Daily Business Workflows" June 16, 2026 5.0 My overall experience with Zoho Sign has been excellent. We use it extensively across our daily operations, and it has become an essential tool for both businesses that I manage. The platform is reliable, easy to use, and helps streamline document signing and management, saving us significant time and effort. Pros What I like most about Zoho Sign is its excellent value for money, responsive customer support, and easy-to-use document signing features. It simplifies document management, streamlines workflows, and makes obtaining electronic signatures quick and efficient. Cons There is very little to dislike about Zoho Sign. Occasionally, it takes some time to become familiar with all the available features and settings, especially for new users. Review Source AB Axel B. COO Consumer Services Used the software for: 2+ years ### "Zoho Sign had the single biggest process automation impact on our business." June 17, 2026 5.0 We are using ZOHO One. Zoho Sign was the last product we implemented. If I had known earlier, how easy the app is to handle and how much we benefit from an improved business process, I would have installed the app first! Much easier to setup and use than other apps. Pros We are in the B2C business. We sign 8-12 consumer contracts per day. Our clientele ist 74 on average. ZOHO sign has improved our business process measurably. A) before we mailed contracts by post. Long delays closing the deal, postage costs, not all documents were signed by consumer, if an error in the document, it took long before process was completed. This changed almost instantly with the introduction of Zoho Sign. It is easy to handle in our back office and very easy for our clients. Most contracts are signed on a mobile device by now. Very few explanation / instructions needed for our clientele. Cons Too may and too often new features. This means new instructions for our back office team. We only need basic functionality Review Source SN Samuel N. Marketing Manager Broadcast Media Used the software for: 2+ years ### "A Superlative Digital Signature Software. " December 16, 2024 5.0 Pros It is simple to access Zoho Sign across multiple devices. It is simple to sign and manage documents digitally using Zoho Sign. It integrates easily with other tools. Cons So far so good, since Zoho Sign performs perfectly. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Zoho Sign has a simple, intuitive and user-friendly interface compared to Docusign. Review Source EM Elia M. Content Marketing Intern Information Technology and Services Used the software for: 1-2 years ### "electronic signatures is invaluable." December 27, 2024 4.0 Zoho Sign allows exporting and importing documents without limitations Pros I use it to manage online signatures on the my professional documents Cons It friendly and easy to use for online signs. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Zoho sign has better data encryption compare to others Review Source CS Carly S. Director Recreational Facilities and Services Used the software for: Less than 6 months ### "Intuative and great money saver" December 14, 2024 5.0 Good, easy to sign up and use. Very intuative and easy to explain to the least technical of people. Pros It's very easy to use, intuative for the people you need to send documents too. It saves us money and time on postage etc and stops us missing signatures when needed. Cons It's a little expensive when you're using it as volume but it still saves us a lot of money overall and the free version works as well. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Reason for choosing Zoho Sign Seemed easier to use and had a good free entry option so we could test it out without needing to pay first. Review Source SM Stephen M. Managing Director Telecommunications Used the software for: 2+ years ### "Transition from Docusign into This Big Deal Striking Tool" September 27, 2024 5.0 Zoho Sign's compatibility with multiple devices is the feather in cap. It has eased and brought so much convenience in documents managing and signing. It enable me to ratify documents remotely and perform business transactions at the palm of my hand Pros It's very easy to use the platform. It is intuitive, allows us to create multiple types of contracts or documents that we require Additionally, you can personalize your form documents quickly. Zoho Sign make it easy to ratify documents thus striking deals quickly. It keeps a record of signed documents and provide unmatched protection to our sensitive documents which enable to transact securely even across different timezones. Cons Because they lack compatibility with custom fields from our CRM we really struggle to extract them.It give us limited possibility to make font and size changes when creating a template, so it makes the process at the end for customizing the document very cumbersome. Again when When customizing contracts, there are many changes in font, size and spacing. We therefore waste a lot of time arranging the document. Even though the support team tried to help, the problem persists. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Zoho Sign was more affordable compared to Docusign because it provide us with an extensive business suite Review Source MT Mona T. Office manager Law Practice Used the software for: Less than 6 months ### "Competitively priced" August 21, 2022 4.0 This experience had elements of satisfaction and of frustration. Saving money made me more apt to look over the inconveniences. I can’t quite put my stamp of approval on Zoho sign however I do think it is potentially a rising star. Pros This is competitively priced and can be implemented with the Zoho product line and with Google Workspace - formerly known as G-Suite. Security: AES-256 rest encryption SSL/TLS transit encryption. Audit trail and two factor authentication. The minimalistic design is easy to navigate. Multiple signing requests are permitted and the doc templates can be personalized. Cons This looks like it hasn’t been updated in quite some time or attended to in any way. I loathe having to upload a document each and every time, the timeliness of the upload makes this no less of an inconvenience. The sign request emails are sent from Zoho sign and have Zoho sign stamped all over them. I don’t like that our sign requests are used as marketing opportunities. Alternatives considered [airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[pdfFiller](https://www.capterra.com/p/162654/PDFfiller/) Reason for choosing Zoho Sign Zoho sign is competitively priced and from the widely used Zoho product line. Review Source AA Ancy A. Business development executive E-Learning Used the software for: Less than 6 months ### "A reliable and secure solution for corporate documentation and contracts." January 10, 2025 5.0 It's doing great, just wow.no more to say, if you're looking for a reliable e-sign solution, just for it. Pros It's a convenient and secure way for corporate and contractual esign module.just doing Great in it's domain. Cons No such cons, but can be secured with an authenticator Review Source KB Ksenjia B. Team Leader Non-Profit Organization Management Used the software for: Less than 6 months ### "E-signing tool." December 17, 2024 4.0 Zoho sign save signature for different teams members and reduces on Forged signatures. Pros I love the cloud storage system attached to Zoho sign and document can be stored for relatively number of days Cons Zoho sign is easy for a team to use in signing documents. Review Source CS Cornelius S. Administrator Farming Used the software for: 1-2 years ### "Zoho Sign easy to use" December 27, 2024 5.0 Pros It is easy to use. Zoho is my most useful for signature. Cons I am bit uncomfortable if it used in mobile phone. Review Source Gerardo V. Product Manager Computer Software Used the software for: 2+ years ### "An easy tool to manage the sign requests" November 17, 2022 5.0 It is a very easy tool to sign the documents, no matter where I am, it is available online 24x7 and I can check the historic documents to review them for any audit. It also has a friendly interface. Pros The data is encrypted using AES-256 and there are a lot of options to integrate it with 3rd party apps by default or using REST API. Cons I think it is the mobile app, doesn't have a dark theme. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because of the price and features Review Source TG Tembi G. Executive Director E-Learning Used the software for: 1-2 years ### "Get signatures and store signed documents with Zoho Sign" April 26, 2024 5.0 Overall, I enjoy using Zoho Sign. It is a pretty simple platform and it is very helpful for getting signatures and storing the signed documents. Pros What I like most is the ability to easily edit documents and the ease of sending them out to be signed. In addition to this, you can automate the order in which documents need to be signed. There are several customizable field options when preparing documents and creating necessary fields. Cons It was a little technical setting up the templates in the settings, however, customer service with Zoho is wonderful and they help you with each step. Review Source MU Maria U. Customer Support Manager Management Consulting Used the software for: 2+ years ### "A Legally Binding Electronic Signing Software " September 7, 2024 5.0 Pros Zoho Sign is not only great in documents management but also handles electronic signing effectively. I like that Zoho Sign is legally binding and makes completing business online easy. Cons Zoho Sign has been smooth. No major flaws. Review Source FM Fatura M. Accounting Manager Food & Beverages Used the software for: 1-2 years ### "Best Electronic Signing Solution " January 10, 2024 4.0 Pros I like the document management and document storage features It makes authentication easy and I like the multi signing features The software is very secure and supports mobile signing Cons It has been resourceful and Zoho Sign never disappoints. Review Source Jaideep T. Head of Product Financial Services Used the software for: 1-2 years ### "Digital Signatures made easy with another great tool from Zoho" March 19, 2021 5.0 My overall experience with Zoho Sign has been great. I'm currently using it to get all my NDA, contracts and documents signed. Team is loving the ease of use, and so are the related parties to whom the documents are being sent. Very easy to track and navigate the process of getting documents digitally signed. Try out their free plan if you want to give them a spin. Pros Pandemic has forced us all to relook at how we need to sign our documents and contracts. While popular alternatives do exist, Zoho Sign was an amazingly easy webapp to setup and use for all my documents. The sites user interface is very clean, intuitive and easy to use. There are lots of options available for signing and placement of signature across documents. The workflow process provided for signing documents is very easy to setup and understand. The final report with all signatures and timestamps with IP addresses will make any auditor happy. Cons I did not have any difficulties in using Zoho Sign. The biggest challenge was transferring admin rights from one user to the other, which had to be done manually over email. Review Source KP Kreeti P. Digital Marketing Manager Restaurants Used the software for: 2+ years ### "Receive, Sign & Send Any Documents Digitally " October 29, 2019 4.0 Zoho Sign has both mobile and web app that makes it easier for me to receive documents for signing digitally from anywhere. Pros This app offers integration services with accessible cloud storage facility, Google Drive. Also, it has an inbuilt document viewer feature that allows a user to view all the documents before signing on them. Cons Signing documents directly from an email inbox is not possible for which a user has to manually download and upload documents from email to the Zoho Sign app. Review Source SS Stephanie S. Project Manager Recreational Facilities and Services Used the software for: Less than 6 months ### "Easy to Use and Implement, Professional Quality" December 5, 2018 5.0 The overall experience has been very positive. As mentioned, we were able to transition from Docusign to Zoho Sign quickly and easily. Our customers haven't had any trouble with it and overall it's made our requests for signatures smooth and efficient. Pros We had previously been using Docusign to send contracts and forms to customers. We recently integrated Zoho Sign and it's been a game changer. Everything you could possibly need to send forms for signature, tracking progress, storage and organization - it's all there. It was extremely user friendly, we were able to start using it intuitively right away, with no training. They do have ample training available with videos to help you utilize all the features. Cons I would to create folders in Templates. There is a search bar which is helpful but with a variety of documents that we send, folders would be helpful. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.