# InMyTeam Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about InMyTeam Software - reviews, pricing plans, popular comparisons to other Home Care products and more.

Source: https://www.capterra.com/p/215860/InMyTeam

---

# 

 InMyTeam Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

InMyTeam

## What is InMyTeam?

NMYTEAM is an all-in-one cloud-based software platform built specifically for home care and home health agencies. It combines scheduling, EVV, billing and claims management, clinical documentation, HR compliance, caregiver mobile apps, and nurse portals into one fully integrated system. Designed to eliminate fragmented tools and manual processes, INMYTEAM helps agencies streamline operations, improve compliance, accelerate reimbursements, and scale efficiently. With built-in AI-powered automation (Brainy) for smarter scheduling and workflow optimization, agencies gain real-time visibility, better caregiver-client matching, and stronger operational control. Whether serving private pay, Medicaid, or Medicare clients, INMYTEAM provides a modern, user-friendly solution that supports agencies from startup to multi-location growth — all in one unified platform.

## What is InMyTeam used for?

[Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/)

Overall rating

Based on 85 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

4%

Starting price

$200

Flat Rate, Per Month

Free trial  
not available

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## InMyTeam alternatives

Highest Rated

[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/215860/InMyTeam/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.8 (57)

78.95% of 57 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Scheduling

4.5 (52)

80.77% of 52 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Billing & Invoicing

4.3 (46)

73.91% of 46 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Home Health Care Management

4.6 (46)

82.61% of 46 reviewers that rated this feature as important or highly important

Manage the care, assistance, or services that take place in patient's home

Care Plan Management

4.4 (36)

69.44% of 36 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Mobile Access

4.6 (36)

75.00% of 36 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

InMyTeam 55 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage caregiver's training, scheduling, supervision, performance evaluation, etc.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Create and securely store digital patient records

Specifically for long term care providers

Store, manage and track all forms in a centralized location

Providing medical care for elderly patients

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the care, assistance, or services that take place in patient's home

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Manage employee salary processes, data, taxes, and records administration efficiently

System of devices or tools that help perform, test and capture patients' diagnostics in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track time worked per client

Process that confirms a caregiver's visit and services provided

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Features

4.5 (85)

4.5

Based on 85 reviews

## Pricing

Value for money

4.6 (81)

Basic

$200.00

Flat Rate,Per Month

Value for money

4.6 (81)

4.6

Based on 81 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Availity](https://www.capterra.com/p/68854/Availity/)[

Viventium Software](https://www.capterra.com/p/161138/Viventium-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (84)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (84)

4.6

Based on 84 reviews

## User reviews

Overall rating

4.6

Based on 85 reviews

Filter by rating

5(59)

4(20)

3(3)

2(1)

1(2)

Mentioned topic

Sorted by most recent

DA

dianelis a.

support

Hospital & Health Care

### "the easiest and most complete app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

love that its always updating, visual attractive and easier to use, thanks to make our work enjoyable

Pros

works fast, it's very useful so easy to use, many options to clock in and out, its looks clean and organized

Cons

the option to log out from the app it's just a question, for me it should look like a button even though its blue the question it doesn't looks like an option

Switched from

[Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/)

the other app was too complicated, imt it's easier to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Scarlett D.

Provider Relations

Hospital & Health Care

### "Great Platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2026

I have had a good experience with InMyTeam, it is user friendly. I like that it updates frequently to fix bugs.

Pros

It has great customer support. When we do need help, In my team has personel who is patient, goes with me step by step and ensures i understand. They have great availibility as well.

Cons

Sometimes it does lag taking a while to update any changes im trying to save. I do have to refresh the page often as real time updates dont appear by itself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WK

William K.

Home Health Aide

Hospital & Health Care

### "A wonderful tool."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 16, 2026

Overall I think the InMyTeam app is wonderful all the needed information for a patient is readily available and easy to access.

Pros

What i like most about InMyTeam is its ease of use. The ability to use an app instead of having to continuously fill out paperwork is a real blessing.

Cons

The only thing i dislike is the geo tagging, which i do understand the need for, i just feel trust in the employee whos using the app to be where they are supposed to be and with their patient should be under less scrutiny.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IA

Iris A.

Intake

Health, Wellness and Fitness

### "Recommendation from IN MY TEAM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

My overall experience with the IN MY TEAM app has been very positive. I have been working with it for over a year, and it has proven to be very convenient and flexible. The platform allows us to enter and manage information for both Home Health Aides (HHAs) and patients efficiently. It is highly recommended for HHA agencies, from small agencies that are just starting out to large companies with many years of experience. It allows us to schedule shifts perfectly, which greatly improves and streamlines our billing processes. The support provided is also very accessible and reasonable in cost. All of this helps us provide better care to our patients, which is the primary goal of our HHA agency.

Pros

It's a very easy-to-use app, very convenient to use, and it covers all the basic services for HHA agencies.

Cons

I believe it should allow more options to customize cases, that is, to be able to create more folders within patients, to subdivide their information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

DIANA M.

Administrator

Hospital & Health Care

### "I want to win"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 16, 2026

It's very easy to use, and I can always count on the support team to help me with any problems I encounter.

Pros

The website is user-friendly. I can navigate the different sections of this program, switching from scheduling visits to each visit with a single click

Cons

So far, I haven't had any complaints about using InMyTeam, but perhaps more tutorials on different topics could be added.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Melanie H.

Front Desk Human Resources

Hospital & Health Care

### "Stronger Together A Focused Platform for Purposeful Team Growth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

When teams are active, the environment can feel motivating and encouraging. My experience has been very good; I haven't had any problems with the application.

Pros

It centers around the idea of having a team people who actively support your goals, growth, or challenges. That shifts the dynamic from passive scrolling to active encouragement.

Cons

I honestly can't find anything wrong with it. The biggest drawback is that the experience depends heavily on how active your team is. If engagement drops, the platform can quickly feel quiet or stagnant. Unlike large social networks where there’s always content flowing, InMyTeam’s smaller-circle model means momentum is fragile.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Diana M.

HHAs, CNAs coordinator

Human Resources

### "InMyTeam Satisfaction"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

Customer support has been responsive and helpful. Questions are answered promptly, and the team takes time to ensure you understand how to use the features effectively. They genuinely seem invested in client success.

Pros

InMyTeam delivers strong value for the price. For home care agencies and small care businesses, it combines scheduling, payroll, billing, and caregiver management in one platform, which reduces the need for multiple systems. The time savings alone justify the investment.

Cons

There is a slight learning curve when first setting up the system, and some advanced customization options could be expanded. For example, as a coordinator, I would like the option to create folders or custom groups to better organize caregivers or clients. Being able to filter people based on specific criteria (such as availability, certifications, location, or status) and then add them into designated folders would make management more efficient and streamlined. This would help when coordinating shifts, tracking specific teams, or organizing staff for particular cases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Cecelia B.

Operations Specialist

Hospital & Health Care

### "Scheduling and Updates Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 16, 2026

Overall, it is not a bad system. It definitely needs some work in the areas of slowness. Once the system is running smoothly, everything else goes well. Overall, IMT is easy to use unless updates happen.

Pros

Scheduling: easy to schedule shifts and delete mass shifts at once. Being able to delete mass amounts of shifts at once comes in handy as some caregivers need weeks off for things. Customer support most of the time is very useful, sometimes they tell you that you are wrong in something when you're not and it takes 2-3 customer support reps to help.

Cons

IMT runs slow for days after updates to the point its almost unusable. Also, sometimes after updates, our documents look weird and then the administrator needs to call and get it all situated. Customer support most of the time is very useful, sometimes they tell you that you are wrong in something when you're not and it takes 2-3 customer support reps to help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Ashlee P.

Payroll and Benefits Specialist

Hospital & Health Care

### "Honest review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 16, 2026

Overall, it has been a good experience, especially after all of the issues we were experiencing were resolved (eg: duplicate shifts populating).

Pros

I like that there is a platform available to view and obtain all patient information for various reasons, whether it's for payroll or missed shift reporting.

Cons

Whenever InMyTeam has an update, the platform runs very slowly. This can make things difficult, especially when trying to process payroll.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Amaya H.

Administrative Assistant

Hospital & Health Care

### "Great System"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 6, 2026

Pros

It is an amazing upgrade from paper charting and manual billing/invoicing for our clinical staff and billing staff.

Cons

Sometimes features are hidden or not very intuitive, but IMT support is always helpful and responsive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2026

Thanks, Amaya, for this wonderful review. We are constantly working to improve our UI and UX. I'm glad you are enjoying the Experience.

[View all Reviews](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Popular comparisons

[AlayaCare vs InMyTeam](https://www.capterra.com/compare/147424-215860/AlayaCare-vs-InMyTeam)[Alora Home Health vs InMyTeam](https://www.capterra.com/compare/69030-215860/Alora-Homecare-Software-vs-InMyTeam)[eRSP vs InMyTeam](https://www.capterra.com/compare/129443-215860/eRSP-vs-InMyTeam)[CareSmartz360 vs InMyTeam](https://www.capterra.com/compare/215860-233554/InMyTeam-vs-CareSmartz360)[Carecenta vs InMyTeam](https://www.capterra.com/compare/140368-215860/Carecenta-vs-InMyTeam)

[Trella Health Marketscape vs InMyTeam](https://www.capterra.com/compare/215860-229077/InMyTeam-vs-Trella-Health)[HHAeXchange vs InMyTeam](https://www.capterra.com/compare/140366-215860/eXchange-Suite-vs-InMyTeam)[Caretime vs InMyTeam](https://www.capterra.com/compare/215860-229462/InMyTeam-vs-Caretime)[CareVoyant Home Care vs InMyTeam](https://www.capterra.com/compare/100774-215860/CareVoyant-Home-Care-vs-InMyTeam)[WellSky Home Health vs InMyTeam](https://www.capterra.com/compare/97558-215860/WellSky-Home-Health-vs-InMyTeam) 

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