# PRTG Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PRTG the right Network Monitoring solution for you? Explore 255 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews

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PRTG

4.6 (255)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of PRTG

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

Joe D

Senior System EngineerBanking, 51 - 200 employeesUsed the software for: 6-12 months.

“It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. “

December 10, 2025

Rabindra k

Network Security EngineerComputer & Network Security, 51 - 200 employeesUsed the software for: 1-2 years.

“The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to“

December 16, 2025

KP

Krunal P

Cybersecurity AnalystInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who are seeking for monitoring purposes.“

September 12, 2024

MR

Mathieu R

Programmeur JouabilitéGambling & Casinos, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The interface can feel overloaded with information at times, which may be overwhelming for new users.“

November 28, 2025

MR

Mathieu R

Programmeur JouabilitéGambling & Casinos, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues.“

November 28, 2025

SG

Stephen G

IT ManagerUtilities, 51 - 200 employeesUsed the software for: More than 2 years.

“If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system.“

December 18, 2025

Joe D

Senior System EngineerBanking, 51 - 200 employeesUsed the software for: 6-12 months.

“We enjoy that it is real-time monitoring and it alerts us using via SMS and email.“

December 10, 2025

Rabindra k

Network Security EngineerComputer & Network Security, 51 - 200 employeesUsed the software for: 1-2 years.

“We hit some unexpected costs when scaling up our infrastructure.“

December 16, 2025

## Showing most helpful reviews

Showing 1-25 of 255 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rabindra K.  
Network Security Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "Practical & Real Monitoring Tool"

December 16, 2025

4.0

Overall, PRTG has been a solid addition to our monitoring stack. It does what it promises gives us visibility into our network and infrastructure with reliable alerting. We've been using it for about 2 years now, and while it has some rough edges on the UI side and the costs add up, it's become an essential tool for our ops team.

Pros

The real game changer for me has been the intuitive dashboard. I can spot network issues at a glance without drowning in data. What I appreciate most is how easy it was to set up monitoring for our infrastructure without needing a PhD in networking. The alerting system is solid too; we actually get notified when something matters, not constant false alarms.

Cons

The licensing model can get expensive once you start monitoring more devices. We hit some unexpected costs when scaling up our infrastructure. The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Rabindra, Thank you for your detailed review and for being a valued user for the past two years! We're delighted that our intuitive dashboard and reliable alerting system have become essential tools for your operations team. Your feedback about the UI and your overall experience is greatly appreciated and helps us continue improving our monitoring solution. Your Paessler Team

MP

Mike P.  
Network Admin  
Hospital & Health Care  
Used the software for: I used a free trial

### "PRTG is a Great Tool"

November 3, 2025

5.0

I have used this for years in many different environments and situations. I am just a fan of the networking monitoring and alerts.

Pros

The Free version gives you 100 sensors to start with. That is more than enough to test the software out and can give you the full dive of the product.

Cons

A bit of a learning cursive at first form what I remember, but they do have the auto discovery for a device. That can help you figure out what you want to be monitoring.

Alternatives considered

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Reason for choosing PRTG

Take away pricing difference, i am not sure what that looks like. They are very similar products.

Review Source

Response from Paessler GmbH

November 7, 2025

Dear Mike, Thank you for being a loyal user over the years and for appreciating our networking monitoring capabilities! We're glad that our free version provided you with a comprehensive way to explore our solution before making a decision. Your continued trust in our software across different environments means a great deal to us. Your Paessler Team

VR

Verified Reviewer  
IT Operations  
Retail  
Used the software for: 2+ years

### "Reliably and robust network monitoring"

April 27, 2026

4.0

We have been using it for over 15 years and it has reliably reported metrics and alerts. The fact they still provide a free version for smaller networks is great.

Pros

It's ease of you and ability to support almost any network device. Lots of customisation to suit most devices. The alerting feature is the standard for network monitoring.

Cons

It can look a bit dated at times and miss the flashy, impressiveness of Grafana. It also could do with supporting the big cloud providers more like Azure.

Review Source

KL

Kale L.  
Network Admin  
Information Technology and Services  
Used the software for: 1-2 years

### "Comprehensive but overwhelming tool."

May 12, 2025

3.0

To be fair, this app was setup by my predecessor and some of the problems may have just been configuration choices he made. But the complexity of it, the number of probes was overwhelming. It does a good job of alerting, but when there is so much, it tends to overwhelm to the point of ignoring it. So trying to go thru and pare it down is not easy. Might be worth scrapping it and starting over.

Pros

It is a comprehensive solution. Monitoring, alerting, scheduling, it has most everything needed in a monitoring solution.

Cons

The complexity. So many probes all for the same machine. The growth of the database was also difficult to handle.

Review Source

Response from Paessler GmbH

May 21, 2025

Dear Kale, Thank you for sharing your honest feedback about our monitoring solution. We understand how the comprehensive nature of our product can sometimes feel overwhelming, especially when inheriting a configuration from someone else. We're continuously working to improve the user experience and make configuration management more intuitive while maintaining the powerful monitoring capabilities our customers rely on. Your Paessler Team

VR

Verified Reviewer  
Engineer  
Food & Beverages  
Used the software for: 2+ years

### "The best ICMP tool"

February 6, 2025

4.0

Pros

PRTG is the best tool for ICMP supervision

Cons

The PRTG 500 subscription is quite expensive for 50 devices

Switched from

[OCS Inventory](https://www.capterra.com/p/266730/OCS-Inventory/)

OCS is not complet enought regading the monitoring options

Review Source

Response from Paessler GmbH

March 3, 2025

Thank you very much for your positive review! We're pleased that you find our product excellent for monitoring. We are constantly striving to provide high quality monitoring capabilities that deliver real value while ensuring reliable performance. Your Paessler Team

RV

Reynaldo V.  
Network Specialist  
Automotive  
Used the software for: 2+ years

### "Good app to monitor connections and devices status"

October 14, 2024

4.0

I like this monitoring tool because it helps to prevent some fails or interruptions on the network

Pros

Monitor all the connections and devices that we use in all the company

Cons

It takes some time to setup each connection or device that wants to monitor

Switched from

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)

This was a general decision made by our directors to centralize everting

Review Source

Response from Paessler GmbH

October 28, 2024

Dear Reynaldo, Thank you for your review! We are pleased to hear that PRTG has been beneficial in preventing network issues. Your feedback regarding the setup process is appreciated, and we are always looking for ways to improve the user experience. Your Paessler Team

Joe D.  
Senior System Engineer  
Banking  
Used the software for: 6-12 months

### "Free, Easy-to-Use - what is there to complain about?"

December 10, 2025

5.0

Highly recommend it if you are looking for something cost efficient and something easy to build and maintain.

Pros

We been using PRTG for almost a year now. We enjoy that it is real-time monitoring and it alerts us using via SMS and email. We also implement the software in a cluster, so that there is no downtime. It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. It is easy to setup and use and within a few minutes you would have a functional alerting system.

Cons

I don't think I have anything to complain about if they are offering this for free. Creating maps takes some time, if they offer some built-in templates, I believe it would make it even better. But besides that, this is free - I can't complain about it.

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Joe, Thank you for your wonderful review and recommendation! We're thrilled that PRTG has been serving your needs well and that you appreciate the ease of setup and real-time alerting capabilities. Your feedback about map templates is valuable, and we're glad you're getting great value from our software. Your Paessler Team

NH

Neal H.  
Systems Engineer  
Education Management  
Used the software for: 2+ years

### "Good for what it does, reliable."

January 21, 2026

4.0

Pros

Easy to use, does exactly what we want in terms of showing network event alerts as soon as they happen, allowing us to react without a steep learning curve. The customization for network maps and the likes seem very limited but otherwise a great product.

Cons

The licensing structure recently changed to a subscription based one that we can no longer afford, or at least made us look at similar alternatives that offer more features for the same price point.

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Neal, Thank you for your feedback and for recognizing the ease of use and real-time alerting capabilities of our solution! Our subscription model ensures continuous access to updates, new features, and security improvements without the need for expensive upgrade purchases. We appreciate you sharing your experience with us. Your Paessler Team

SG

Stephen G.  
IT Manager  
Utilities  
Used the software for: 2+ years

### "Does as much as you need"

December 18, 2025

4.0

It does exactly what we need. Provides dashboards and monitoring for our core systems. There is a lot of customization available.

Pros

Great dashboards that helps teams monitor alerts and security. A huge amount is ready out of the tin.

Cons

If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system.

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Stephen, Thank you for your feedback and for recognizing the value of our dashboards and out-of-the-box monitoring capabilities! We're pleased that our solution is meeting your core monitoring needs. We appreciate your honest assessment and are glad the customization options are there when you need them. Your Paessler Team

MR

Mathieu R.  
Programmeur Jouabilité  
Gambling & Casinos  
Used the software for: 1-2 years

### "PRTG is a powerful network monitor."

November 28, 2025

5.0

Pros

PRTG made network monitoring straightforward. I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues. The sensor system is flexible and powerful.

Cons

The interface can feel overloaded with information at times, which may be overwhelming for new users. After some customization, it becomes much easier to read.

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Mathieu, Thank you for your positive feedback and for highlighting the flexibility of PRTG! We're glad that our real-time tracking capabilities helped you diagnose service issues effectively. Your input about the interface is valuable as we continue refining the user experience. Your Paessler Team

RA

Randy A.  
Sr. Systems Analyst  
Entertainment  
Used the software for: 2+ years

### "PRTG helps to keep an eye on a real-time network in use for an event"

October 9, 2024

4.0

Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an eye on device uptime. a local overview of the network has been a great tool

Pros

there's a lot to it, as such, it covers alot of ground. I'm sure there are templates and possibly scripting that I haven't explored or discovered, but what I have used for monitoring remote events has worked really well.

Cons

there's a bit of learning curve, and as time permits, I hope to eventually get to dig into it. An intro at maybe a simpler level would be nice, with maybe an incentive track to learn more in-depth usage

Review Source

Response from Paessler GmbH

October 28, 2024

Dear Randy, Thank you for your feedback! We appreciate your insights on the learning curve and your suggestions for simplifying the onboarding process. We're glad to hear that PRTG has helped enhance your network monitoring during an event. Your Paessler Team

KP

Krunal P.  
Cybersecurity Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "PRTG Performance Review"

September 12, 2024

4.0

Pros

PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who are seeking for monitoring purposes.

Cons

PRTG can benefit by having more alert settings in different situations or having the ability to pause on certain devices at the discretion of the user.

Review Source

Response from Paessler GmbH

September 13, 2024

Dear Krunal, Thank you very much for your detailed feedback on PRTG. We're glad that you find it easy to use to monitor your IT infrastructure. We are happy we made your job easier and support your companys' needs. Best, Your Paessler Team

JN

Juan N.  
IT Director  
Medical Devices  
Used the software for: 2+ years

### "Affordable and Reliable"

July 15, 2024

5.0

Pros

the affordability of PRTG was the most important for us

Cons

the fact that it runs on windows alone is the only issue we have

Review Source

Response from Paessler GmbH

September 13, 2024

Dear Juan, Thank you very much for your detailed feedback on PRTG. We're glad to hear that you are enjoying the affordability of PRTG. As you mentioned, the central PRTG server can only be installed on a Windows server. But, once you've installed the PRTG server, you can use the brand-new multi-platform probe (a remote probe type in PRTG) that also runs on Linux. With this probe, you can monitor and manage your complete IT infrastructure from your Linux system. I hope this helps. Best, Your Paessler Team

Gideon A.  
Information Security Analyst  
Banking  
Used the software for: 2+ years

### "PRTG Network Monitor"

May 30, 2023

4.0

Pros

Comprehensive Monitoring Features: PRTG Network Monitor includes a variety of monitoring features, such as bandwidth monitoring, device health monitoring, server monitoring, application monitoring, and more. It supports a number of protocols and technologies, enabling businesses to keep an eye on many facets of their network infrastructure and gain visibility into its performance, availability, and resource usage.Alerting and Notifications: PRTG Network Monitor offers customizable alerting and notification features to promptly inform IT teams about critical network events or performance issues. It supports various alerting methods such as email notifications, SMS, push notifications, and more. Users can define thresholds and conditions to trigger alerts and ensure timely response to network incidents.

Cons

Interface Customization Limitations: While PRTG Network Monitor provides customizable dashboards and reports, some users may find limitations in terms of design flexibility and customization options. Users with specific visual preferences or those requiring highly tailored reports may find the available customization options somewhat limited.

Review Source

Response from Paessler GmbH

June 29, 2023

Dear Gideon, Thank you for highlighting the comprehensive monitoring features and customizable alerting capabilities of PRTG. We designed our system to provide businesses with extensive visibility into their network infrastructure and enable timely responses to critical network events. We appreciate your feedback! Your Paessler Team

Alejandro Enrique M.  
Helpdesk Operations Supervisor  
Telecommunications  
Used the software for: 2+ years

### "PRTG guarantees continuous and detailed monitoring of your network."

May 28, 2023

4.0

Over the years we have experienced failures in our network which have allowed us to learn details that we could correct over time, usually our technical support function was corrective, that is, when a failure occurred our team worked and corrected the anomaly presented, with PRTG we could proactively turn the work into preventive, with the possibility of preconfiguring thresholds on nodes and other specific equipment we could detect failures such as traffic jams, loops and even in some BRAS servers failures such as lack of IPv4 addresses; All this allowed us to improve the network's operability, reducing downtime.

Pros

Honestly I have used several tools that allow us to perform the analysis of our IT infrastructure and I can say that PRTG has given us a hand in relation to monitoring, remote management and fault detection in equipment such as switches and other transport network equipment, in addition to them and based on the previous configuration where we parameterize the nominal values to determine their normal operation which gives us timely alerts to take corrective actions on the spot, the tool is very complete and customizable to our need.

Cons

The implementation of the tool is the point where you have to be more careful to make good use of this and in turn PRTG perform the functions for which it was designed, in the initial configuration thresholds are determined which are not the same in all organizations therefore requires that the staff implementing the application has extensive knowledge in network administration and the learning curve is steep despite being intuitive tool.

Review Source

Response from Paessler GmbH

June 29, 2023

Dear Alejandro Enrique, Thank you for your valuable feedback! We are glad to hear that PRTG plays an important role in monitoring, remote management and fault detection of your IT infrastructure. We understand that the initial implementation requires careful thought and a good understanding of network administration, and we appreciate your comment on the learning curve. If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team

AZ

Alejandro Z.  
CTO  
Computer & Network Security  
Used the software for: 2+ years

### "Very Useful and helps admins all the time!"

April 26, 2022

5.0

Supporting IT is complex, PRTG allows to use the admins time more efficiently and we can do more with the resources we have

Pros

easy to use, lot of sensors, easy to implement, probes over internet

Cons

Geo maps show sensors and devices but colors don't allow good visibility

Alternatives considered

[Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

Reason for choosing PRTG

easy to use, best price performance ratio

Review Source

Response from Paessler GmbH

May 4, 2022

Dear Alejandro, We're happy that you're happy! Thanks for leaving us a review! Cheers, Paessler AG

CC

Carlos C.  
System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "PRTG is a great option to monitor your IT assets"

March 8, 2024

4.0

The experience has been good in general. Once you get everything done in terms of configurations and custom settings, you basically need to keep watching the dashboard and your email for the notifications.

Pros

I like the interface, which is very versatile and allows you to customize the views that are more important to you. I also like to receive notifications when something happens so we can quickly react and fix.

Cons

Some of the sensors require very complex configurations and that sometimes prevents us to get the most from PRTG. The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting.

Reason for choosing PRTG

I'm not sure which competitors would be considered, but in my case the product was in the company already.

Review Source

Response from Paessler GmbH

March 14, 2024

Dear Carlos, Thank you for your detailed review! We're glad to hear that you find PRTG's interface flexible and customizable, allowing you to respond quickly to incidents. We're constantly working to simplify sensor configurations while maintaining the system's comprehensive capabilities. Likewise, we appreciate your feedback and are committed to improving your experience. Your Paessler Team

JB

Jason B.  
Network Administrator  
Utilities  
Used the software for: 2+ years

### "PRTG - I rely on this more than Windows or Linux themselves"

December 16, 2022

5.0

I do love this software and my job would be 10x more difficult without it. The 24/7 monitoring, the vast array of sensors available, the maps that can be made available without need for a login, and along with the historical data that is available make this a must use piece of software. It's worth the time even if all you can use is the free 100 sensor version.

Pros

I can monitor just about everything I need to monitor. Most are via the built in sensors but the options for custom sensors takes it to the next level.

Cons

The price is hard to get past. Smaller shops would have a hard time validating the cost. The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and move them all at the same time. Instead you have to move them one at a time which can become very tedious.

Review Source

Response from Paessler GmbH

March 2, 2023

Dear Jason, Thank you so much for taking the time to leave us this review! Have you already tried the new user interface? You can now use it in production environments. Would you like to give us further feedback or do you have any improvement requests? Become a PRTG Feedback Insider! You can find all information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team

RD

Rafael D.  
Automation Specialist  
Utilities  
Used the software for: 2+ years

### "The best SNMP monitoring software for complex networks"

April 8, 2024

5.0

PRTG is a popular network monitoring tool known for its ease of use and comprehensive monitoring capabilities. I appreciate its intuitive interface, ability to monitor a wide range of devices, and customizable alerting system. This centralized view of network health allows for swift issue identification and resolution.

Pros

PRTG is known for its user-friendly interface and simple setup process, even for those without extensive IT experience.

Cons

The functionality I like least in PRTG is the map creation feature.

Reason for choosing PRTG

We have already installed this tool in our company, and our employees are familiar with it

Review Source

Response from Paessler GmbH

April 29, 2024

Dear Rafael, We're thrilled to hear that you find PRTG user-friendly and easy to set up, even for non-technical users! While we're sorry to hear that the map creation feature didn't meet your expectations, we're glad you appreciate the intuitive interface. Your Paessler Team

IC

Isaac C.  
Systems Administrator  
Logistics and Supply Chain  
Used the software for: 2+ years

### "A great product if you just need a simple and free monitor or Enteprise Leve one"

December 15, 2023

5.0

I currently use the free product where I work now, but in the past have used the enterprise product for a larger oragnization.

Pros

There are a lot of different things you can monitor, prebuilt templates and even custom things that you can build. Having a free product helps a lot to see if it's what you need in your environment.

Cons

I wish AD logon integration was included in the free version instead of 1 shared account.

Reason for choosing PRTG

We chose this for simplicity, the abaility to run on Windows, and cost.

Review Source

Response from Paessler GmbH

March 14, 2024

Dear Isaac, Thank you for your feedback! We're thrilled to hear that you found our product versatile with its range of monitoring options and customizable features. We're committed to providing valuable tools for both individual and enterprise-level needs. Your Paessler Team

VR

Verified Reviewer  
Assistant Director IT  
Retail  
Used the software for: 6-12 months

### "Best for network bandwidth monitoring and analysis"

October 28, 2022

4.0

we used the application in capacity of bandwidth monitoring and network analysis and it was perfect, for small network with less than 20 links even free tool works fantastic, however if you need single software for all IT monitoring and management then then this may not be best one

Pros

accurate and in-depth network bandwidth analysis. with drill down option to detect and troubleshoot exact issues causing bandwidth utilization issues. solved many hidden issues after implementing this tool. powerful integration with any vendor.

Cons

apart from bandwidth monitoring and network analysis other features are not good enough. application is not complete as 1 stop solution for everything related to network and server monitoring, many features and not integrated with each other

Review Source

Response from Paessler GmbH

October 31, 2022

Thanks for sharing your review with us and the community! Your Paessler Team

MI

Mohamed I.  
Network Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "One of the most powerful infrastructure monitoring software"

May 29, 2022

4.0

A good experience and I recommend using it, as it is one of the most powerful network monitoring software, but the free version must be tried to ensure that it works in a manner commensurate with the network and the work environment.

Pros

The large number of monitoring operations on the servers and the availability of options to monitor and clarify cloud services in detail It is an integrated control panel and you can control the number of seconds and services of the machine And it divides them for you into categories such as the machines that are hosted on the ESXI and puts them in a separate group and so on. The interface is excellent, clear and fast, unlike some other programs It is characterized by its work on the local server without the need for a separate machine.

Cons

A little slow in the hardware check process Guidance messages cover some important buttons, which prevents them from being noticed. Some errors are not clear, such as when I ask to monitor the Memory and Hardisk, the error is not clear if it is in the Port or the Authentication process or even the Firewall, so I hope to detail the errors to facilitate their solution. There is no monitoring of Ping in the form of a list and the form of a tree, it is difficult to monitor all devices on one page.

Alternatives considered

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Review Source

Response from Paessler GmbH

June 8, 2022

Dear Mohamed, Thanks for sharing your review with us and the community! Have a look at our support section on our homepage. Here you will find many useful tips and tricks to help you get the most out of PRTG. Cheers, Paessler AG

JA

Julián A.  
Lead engineer monitoring and automation IT  
Financial Services  
Used the software for: 2+ years

### "Good tool for a fair price "

March 12, 2024

4.0

Pros

It is an easy to configure tool, the configuration process does not take more than 10 minutes and it is not necessary to install agents on all your servers.

Cons

Although they have a good knowledge base and related documentation, there is a lack of support for the customer who has purchased a license they should have more real time support by connecting through any tool and seeing the error without so much documentation or evidence that is sometimes required by other means and more support for configurations and troubleshooting or configuration.

Review Source

Response from Paessler GmbH

March 14, 2024

Dear Julián, Thanks for your feedback! We're glad you found our tool easy to configure, and appreciate your feedback on our knowledge base. We're constantly working to improve our support offerings and will consider your suggestions for future enhancements. Your Paessler Team

Harry S.  
Systems & Digital Marketing Administrator  
Construction  
Used the software for: Less than 6 months

### "Fantastic piece of kit for the more experienced"

November 18, 2022

4.0

The software is allowing me to monitor my servers, be alerted of any issues/downtime so I can deal with it as quickly as possible without having to wait for a third party which monitors the servers to get in touch with me.

Pros

The monitoring and notifications are extremely useful to have in a single place, as well as using a small amount of resource to allow it being self-hosted.

Cons

I personally think the knowledge base is key for setting up and managing due to there is alot to configure and to understand. But for the more experienced, it's a useful bit of kit.

Review Source

Response from Paessler GmbH

December 5, 2022

Dear Harry, Thank you for leaving us a review! Have a look at our how-to guides and our YouTube channel to get the most out of PRTG. Your Paessler Team

CB

Chad B.  
IT Coordinator  
Financial Services  
Used the software for: 2+ years

### "PRTG Network Monitor Review: Simplify Your Network Management"

March 8, 2024

4.0

In terms of performance and reliability, PRTG generally receives positive feedback. Its distributed monitoring architecture helps ensure high availability and fault tolerance, contributing to a smooth and uninterrupted monitoring experience

Pros

One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network issues before they escalate. The ability to customize dashboards, reports, and alerts according to specific requirements is also highly appreciated.

Cons

While PRTG is known for its user-friendly interface, some find the initial learning curve steep, especially when configuring more advanced monitoring settings or integrating with third-party systems.

Review Source

Response from Paessler GmbH

April 29, 2024

Dear Chad, Thank you for your positive feedback! We're glad to hear that you find PRTG's real-time insights valuable for proactive network management. Your Paessler Team

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