# FLiiP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FLiiP the right Club Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215808/FliiP/reviews --- FLiiP 4.7 (79) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Reviews of FLiiP Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews LB Lydia B DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “It also helps improve client retention and makes it easier to track progress and growth.“ May 15, 2025 MA Mathieu A owner/ head coachHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I don't think there is a major con or flaw in Fliip.“ January 25, 2023 LB Lydia B DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “What I like best about FLiiP is how complete and intuitive it is.“ May 15, 2025 MG Mary G Owner, physiologist, Pilates instructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The support to see you through the steps to get up and running and also to stay in step with new features they continue to bring on board, making the app so much more powerful. “ February 23, 2024 CC Courtney C Nurse ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “I like that you can pre-book classes far in advance, unlike some other platforms that only allowed one week at a time.“ September 20, 2023 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LB Lydia B. Director Health, Wellness and Fitness Used the software for: 2+ years ### "A Powerful, All-in-One Tool for Fitness Businesses" May 15, 2025 5.0 FLiiP is solving a lot of the day-to-day operational headaches that come with running a fitness business. It centralizes scheduling, billing, client communication, and performance tracking all in one platform. That saves me time, reduces administrative errors, and lets me focus more on delivering a great experience to our members. It also helps improve client retention and makes it easier to track progress and growth. Pros What I like best about FLiiP is how complete and intuitive it is. It’s a powerful tool that offers a lot of possibilities, making it easy to manage everything in one place. It’s user-friendly, efficient, and truly supports the growth of a fitness business. I highly recommend it! Cons There isn’t much I truly dislike about FLiiP, but like any software, there’s always room for small improvements. Occasionally, I find that certain features could be a bit more customizable or streamlined. That said, the support team is responsive, and updates are frequent, so I feel confident that the platform keeps evolving in the right direction. Review Source GH Gabriel H. CEO Sports Used the software for: 2+ years ### "CEO of Tonic GYM / Crossfit " November 14, 2023 5.0 Pros Easy to use, explain to clients, teach to staff and all the data its giving an operator to manage his gym, understand how clients act and spend, how long they stay... Cons Nothing really, their customer service is great, bilingual and all, nothing to say negative Alternatives considered [Wodify](https://www.capterra.com/p/159663/Wodify/)[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing FLiiP Customer service, bilingual, great connection with the staff Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) at first, because the French software was easier for my staff to understand, and after, the relationship Fliip create with you, helping you along the way, explaining and even understanding your problem, adapting and evolving is really a great reason to stay with them. Review Source Michael W. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Not Recommended" June 13, 2024 1.0 There seem to be 2 main guys there that really know what's going on and have been there from the beginning - they're stretched too thin and the other support staff are new or still getting trained. The product has too many "little workarounds" you need to be informed about and that aren't documented in the knowledge base. The online chat support does not know all the ins and outs and small workarounds of the software - only the main 2 guys do. The lack of support, multi day turnaround and poor user interface from the member side is not what any quality gym would choose to offer their members. I hope this review helps anyone considering this software. I sincerely hope Fliip increases their support staff, improves their user (member) side interface, and updates their online knowledge base. Pros There are tons of functionality features packed into the software. Online hosting of the software is good - software is fast. Cons The customer support is understaffed. The majority of support is online chat and a the software has several \*bugs . I'm waiting 2 weeks to get an UPDATE (not a fix) about why automated emails are not working for my trial customers. The online knowledge base is incomplete and leaves no other option besides waiting on support chat. Because there's no voice call or video call readily available any bugs you tell them about have to be videoed by you to send through the chat or email - super inefficient and very time consuming. As a result of the above, lots of \*glitches in the software or small workaround solutions that take multiple days to get communicated to you. Alternatives considered [Clubworx](https://www.capterra.com/p/141410/ClubWorx/)[FitGymSoftware](https://www.capterra.com/p/10006039/FitGymSoftware/) Review Source SS Samuel S. Président Sports Used the software for: 2+ years ### "This software has changed my business" November 10, 2021 5.0 Before knowing Fliip, I was using an other software that did much less for my business. Now everything is centralized, accounting, communication, schedule management, customers, everything. I save time and I can take care of my clients even more. Fliip is the heart of my business management. Pros Honestly, Fliip greatest strength is listening to us, their customers. I don't feel like a number and I have the impression that they are doing everything to help us as much as possible. The response time is immediate and I always have someone from the Fliip team who is ready to help me. Also, Fliip keeps evolving and seems like every new option is a big help for my business. I feel like the owners of fliip are reading my mind and made the best management software for me. The software is easy to use for me, my employees and my customers. I have never had any bad comments. Cons I would love to write something, but whenever I needed an improvement and talked to the Fliip team about it, they worked on the changes. I wouldn't say no to a good referral system for my clients though, but I know he's working on it right now. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing FLiiP Kind of the same answer as the last one, I felt I could count on Fliip to help me. I felt confident and had more difficulty getting responses from other companies. I have the impression that Fliip wants to help me in my success while the others were more interested in selling me their software than understanding my needs. Switched from [SuperSaaS](https://www.capterra.com/p/87751/SuperSaaS-Appointment-Schedule/) Because of the support of the fliip team, of the help he gave me to transfer my database. In fact before I just had a calendar for my clients, now I have a complete management software for my business. Supersaas was not bad for before, but now we are on another level of management. Review Source MA Mathieu A. owner/ head coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing App and costumer service" January 25, 2023 5.0 Everything went smoothly from startup to actually making it available to our members. Our questions were answered efficiently. We felt as if we'd have always been part of the Fliip family. Pros Fliip is VERY intuitive and user friendly. Cons I don't think there is a major con or flaw in Fliip. Alternatives considered [Wodify](https://www.capterra.com/p/159663/Wodify/) Reason for choosing FLiiP They are a local buisness and they genuinely reached out to us to offer their services. Review Source LK Louka K. Gym owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fliip review" April 11, 2024 3.0 It has been helpful overall. There are a few things things I'm not haply about. Pros Using Analytics and reports for management Cons Some reports are not accurate and misleading. For example, a client says INACTIVE for 10 days, but the were registered last week. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing FLiiP It is local and offers a french version of the app for users Review Source CB Colin B. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "FLiip Review " February 21, 2023 5.0 Onboarding and overall experience with Fliip has been great. Pros Intuitive, ease of use, accurate analytics, and multiple payment options. Cons A lot of default setting show up in french Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing FLiiP Canadian based, user friendly, better customer experience. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) FLiip is way more user friendly and customizable. More accurate reporting. Less payment problems. Review Source RL Rachel L. Owner and Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Top-rated customer service with Fliip" March 4, 2025 5.0 Overall very impressed with Fliip vs. our old CRM system! Pros Fliip is easy to use and reliable, but most of all the customer support is top-rated! Cons There are some bugs once in a while that need looking into, but the system is still new so it's understandable. Looking forward to also seeing some more advanced features like waitlists for sessions. Review Source AL Anick L. Manager of the Active Living Centre Government Administration Used the software for: 1-2 years ### "Great application - easy to use and great customer service." May 1, 2024 5.0 Great! Customer support is always helpful and quick with response and solutions. Pros Very easy to use for both administration and users. Cons Sometimes members say they cannot register for classes 2 or 3 hours prior... Reason for choosing FLiiP Bilingual was the main priority! Really easy to navigate for both users and administration. Review Source MG Mary G. Owner, physiologist, Pilates instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Highly recommend " February 23, 2024 5.0 The customer service has been very good. This is what makes Fliip worth the price. The support to see you through the steps to get up and running and also to stay in step with new features they continue to bring on board, making the app so much more powerful. Pros Fliip has brought us into the tech age which has increased sales, quality of service, added extra products and services. Expanded our business and simplify its operation. Cons It takes some tech savvy ness but mostly stick-to-it-ness to go through the processes. Nothing more than the regular demands a business owner faces. Review Source IB Isabelle B. Présidente Individual & Family Services Used the software for: 2+ years ### "Très satisfaite" November 10, 2021 5.0 Nous avons eu une expérience générale positive. Le suivi des membres; essais gratuits, membres à renouveler se fait facilement et nous aide à générer des revenus rapidement. Pros J'apprécie particulièrement la simplicité de FLiiP. Intégration avec Mailchimp, l'envoie de texto automatisé, les statistiques et l'évolution constante de la plateforme. Cons Avoir des rapports encore plus précis. J'en ai déjà discuté avec eux et le projet est en cours. Se sentir écouté est apprécié. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing FLiiP Pour une plus grande simplicité d'utilisation, le coût plus bas et pour le service à la clientèle rapide. Review Source DG Dynah-li G. Réceptioniste Health, Wellness and Fitness Used the software for: 6-12 months ### "J’adore Fliip" August 19, 2024 5.0 Je m’en sert à tout les jour au travail, et en tant que client j’adore l’efficacité et la facilité. Pros faciliter d’utilisation. Minimise les erreur lors de la création des clients avec le ID. Cons Le choix des abonnements/paiements sont parfois difficile à bien comprendre il faut prendre le temps de bien lire Switched from [Integrate](https://www.capterra.com/p/128520/Integrate/) Plus simple d’utilisation, moins de bug. Review Source SD Stephane D. Directeur adjoint commercial et administration Health, Wellness and Fitness Used the software for: 2+ years ### "Centre ÉPIC" July 26, 2023 5.0 Pros Avoir un seul logiciel qui gère mes abonnements, mes réservations, ma programmation. D'avoir un historique pour chacun de mes clients. Cons Détailler les améliorations du logiciel à l'avance sans l'apprendre par surprise sur la version de leurs clients.S'assurer de penser à modifier une réservation ou un abonnement sans avoir à toujours annuler et recommencer la transaction seraient un atout important. Review Source JC Jackie C. Co-propriétaire Sports Used the software for: 1-2 years ### "Notre avis sur Fliip! " April 25, 2023 5.0 100% l'application parfaite pour un centre d'entrainement! Pros La gestion des abonnements, le paiement des abonnements. La gestion des cours. Tout est simple et compréhensible! Le fait que la plate-forme soit en français! Cons J'apprécie tout! Ils sont ouvert aux recommandations donc ça c'est vraiment bien! Reason for choosing FLiiP Parce que le service client est impeccable! Les employés de Fliip sont vraiment gentils pour t'accompagner durant l'implantation du site etc. Review Source DA Dave A. Propriétaire Sports Used the software for: Less than 6 months ### "Absolument primordial pour la business" February 21, 2023 5.0 Incontournable, je l’utilise chaque jour et je ne pourrais pas faire autrement pour faire rouler la business tout seul.Automatisation email, paiements, gestion des membres, programme de référencement, page FB, etc.. trop pratique. Pros Tout est à un endroit, paiement, abonnement, membres, accès, automatisation email, etc..Tout est présent et tout est facile d’utilisation.Le service est super rapide et très compétent.Pratiquement tout les automatisation sont déjà fait. Sauve énormément de temps et de problème. Cons 2 petits points.1. L’intégration de l’agenda à google pour avoir accès rapidement au rendez-vous, sans devoir se reconnecter sur la plateforme chaque fois. Et parce que qu’il n’y a pas d’alarme ou de reminder des rendez-vous pour l’employé. Exemple notification sur le cell. Plus, les rendez-vous, exemple pour un entrepreneur occuppé, ne sont pas synchroniser avec d’autre agenda. Je pense qu’une intégration serais très utile.2. La partie achat de service sur la version mobile doit être optimisé. Le design est mélangeant, quand tu as plusieurs service similaire avec différent forfait et moyen de paiement. Je crois que déjà, le design sur l’horizontale, serais beaucoup mieux. Laissant ainsi plus de place au contenu de chaque service. En ce moment, c’est un peu « jam pack ». Reason for choosing FLiiP Tout ce que je cherchais et simple. Review Source MEL Marie Eve L. Gestion Réseaux Sociaux Sports Used the software for: 6-12 months ### "Commentaires " August 3, 2023 5.0 Très bonne Pros Facilité au niveau de la création des produits.Belle apparence de l’application.Fontionnement globale assez simple. Cons Je n’es pas nécessairement d’inconvénients pour le moment ! Autre le bogue des abonnés créés inutilement dans le système au debut de laMise en application. Reason for choosing FLiiP Choix du \[caché sensible contenu\] Review Source CG Christian G. President Sports Used the software for: 1-2 years ### "Le meilleur SAAS pour la gestion d'un gym." January 30, 2023 5.0 Je recommande à 100% Pros Une équipe d'intégration, de support et de formation au top. Ils sont à l'écoute de nos besoins afin de prioriser le développement des nouveaux outils. Cons Intégration avec Paysafe ..très ardue, malgré que Fliip n'a pas d'ascendant sur ce 3rd party Review Source AG Alain G. propriétaire Health, Wellness and Fitness Used the software for: 2+ years ### "Appréciation / recommandation" October 16, 2023 5.0 Gestion de contrats, paiements automatiser et portails clients pour changer sa carte de crédit 🏆 Pros Gestion des contrats, simplicité du suivi des paiements à venir Cons Si c’était possible, Automatiser l’intégration avec le calendrier des clients et aussi au niveau de l’envoie des textos sans que le clients aillent à activer la fonction. Review Source CJB Charles Jean B. Président Health, Wellness and Fitness Used the software for: Less than 6 months ### "Charles" May 5, 2023 5.0 Génial Pros L'équipe qui est à l'écoute de vos besoins et qui sont ouverts à travailler avec vous pour faire avancer les choses. Le service client et les fonctionnalités répondent à tous les besoins des gyms ou presque. Cons Le fait que je doive absolument mettre une élément que j'ai moins apprécié, parce que pour le moment, je ne vois aucun problème. Reason for choosing FLiiP Langue et service client Review Source LW Lucas W. Entraîneur personnel - Gérant Gym Health, Wellness and Fitness Used the software for: Less than 6 months ### "Splendide ! " March 24, 2023 5.0 Grand gain de temps et d’énergie tant du côté client que du coté admin. Pros Fliip nous permet de gérer facilement et sans problème notre Gym Privé au sein d’une très grande société - Le support client est extrêmement réactif et les outils sont aussi simples que performants de la gestion des abonnements à la réservation des cours en passant par les Membership…impeccable ! Cons Nous sommes encore à la recherche d’éléments négatifs… Review Source MD Miguel D. Entraineur Sports Used the software for: 1-2 years ### "Centre d'entrainement sport addict." January 13, 2023 5.0 Pros Trés facile d'utilisation et plusieurs fonctions intéressante autant au niveau des reservations que sur le suivis des finances de l'entreprises. Cons jusqu'à maintenant en 1 an et demi j'ai été satisfait a 100%, beaucoup de soutien au besoin. Review Source GP Gabrielle P. Propriétaire-Fondatrice Sports Used the software for: 1-2 years ### "Yoga Ostara" January 10, 2023 5.0 Pros Le service et le support technique et la facilité d'utilisation. Cons Pour l'instant , je ne souhaite pas partager de points négatifs. Review Source RP Raphael P. Président Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent Logiciel de gestion de gym et cours de groupe" March 11, 2023 5.0 C'est super! Pros Logiciel très complet, une fois bien maitrisé il peut faire sauver énormément de temps. Cons Notre ancien système était archaïque, la transition n'est pas évidente. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[PushPress](https://www.capterra.com/p/172781/PushPress/) Review Source CL Christyne L. Coordonnatrice administrative Entertainment Used the software for: 1-2 years ### "Coordonnatrice administrative" January 18, 2023 3.0 Pros Service à la clientèle est excellent. Friendly user. Cons Nous avons eu certains bug et on du communiquer avec le service à la clientèle régulièrement. Les problèmes ont été résolus au fur et a mesure. Review Source JB Janique B. Gestionnaire, Opérations du portefeuille Real Estate Used the software for: Less than 6 months ### "Fliip pour gym corporatif" January 19, 2023 4.0 Excellent service de Support fliip ! Pros La facilité d'enregistrement à une session par les membres. Cons L'impossibilité de trier par valeur les requêtes de contrat. Heureusement ceci sera réglé sous peu. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.