# Heimdal DNS Security Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Heimdal DNS Security the right Cybersecurity solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215654/Heimdal-Threat-Prevention/reviews --- Heimdal DNS Security 4.8 (26) [View alternatives](https://www.capterra.com/p/215654/Heimdal-Threat-Prevention/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Heimdal DNS Security Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews GC Gheorghe C Administration Consumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “Very effective when it comes to threat hunting. Since I have this product, I feel safer when it comes to attacks that could infiltrate our network.“ January 18, 2022 NC Nathan C Practice Manager & DirectorLegal Services, 11 - 50 employeesUsed the software for: 1-2 years. “I least like the cost as once you have added the various elements this can prove pretty costly for an SMB.“ March 23, 2022 NC Nathan C Practice Manager & DirectorLegal Services, 11 - 50 employeesUsed the software for: 1-2 years. “It was clear from the start that Heimdal's security offering was very comprehensive and offered some of the best functionality on the market.“ March 23, 2022 MF Mark F DirectorComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “the web ui is a little cluttered and not easy to navigate.“ April 12, 2022 ST Simon T RetiredPhotography, Self-employedUsed the software for: More than 2 years. “Integrates perfectly with Bitdefender Total Security“ January 25, 2022 Ștefan O Sr. Consumer RepresentativeConsumer Services, 10,001+ employeesUsed the software for: Less than 6 months. “Support is very responsive, even though this is a free trial.“ April 12, 2022 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brian Andreas J. Advisor IT-infrastructure and Security Computer & Network Security Used the software for: 2+ years ### "Avoid attacks by 2-way DNS filtering " March 18, 2022 5.0 Very useful. Big help as users will click on links or try to enter suspicious websites Pros Easy to use and highly effective. Short time from implementing to full use as all settings are predefined - you can of course change those. Cons It cost money :-) Heimdal separate functions in new modules. Everybody needs to make money but some functions could be under existing modules. Alternatives considered [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) Reason for choosing Heimdal DNS Security Heimdal has great support and an easy to use dashboard. Symantec do not have 2-way DNS filtering Review Source MF Mark F. Director Computer & Network Security Used the software for: 1-2 years ### "They just get it right!" April 12, 2022 5.0 Great Co, Great Product and excellent customer service - Heimdal Security stand proud for showing the industry how it should be done! Pros It's not just the feature rich software its that fact that this company stand right behind their product with nothing short of excellent support. They know it's important to get to clients promptly and they know they need to have actionable knowledge. They excel at both. Cons the web ui is a little cluttered and not easy to navigate. I'm learning to live with it's foibles and the Pros outway the cons. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) Reason for choosing Heimdal DNS Security too expensive and not available to smaller clients. Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) BitDefender are rubbish when it comes to support and the product is tired. Review Source WL Warren L. General Manager Computer & Network Security Used the software for: 1-2 years ### "Heimdal - Does the job" December 6, 2022 4.0 The install was incredibly straight forward, and we've barely had to touch it since. We use it for ourselves and recommend it to all of our customers. Pros The best feature is its complete ease of use. To the untrained, it may look like it doesn't have many features. But that's because it is all managed from behind, and you don't need to touch it on the endpoint. Cons We do have the occasional oddity where a program stops working or a port is blocked, and this can be Heimdal being too over protective. Alternatives considered [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reason for choosing Heimdal DNS Security If you combine all of the features offered, and the price it would take to purchase all the features differently, it made complete sense. So it was a financial decision. Switched from [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) The features which Heimdal offer, far outweighed ESETs offerings. Review Source IM Isabelle M. IT Director Government Administration Used the software for: 2+ years ### "AntiVirus and More" January 20, 2022 5.0 Pros The software does not take many resources, updates automatically, endpoints can be put in Groups for certain policies, the inventory tool is useful, and installation is quick. Cons It is based in another country, and customer support is on different hours. Alternatives considered [WatchGuard Endpoint Security](https://www.capterra.com/p/233856/WatchGuard-EPDR/) Reason for choosing Heimdal DNS Security Heimdal had many more options available. Switched from [OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/) Webroot has no customer service. When we had an issue, I had to read through pages of technical papers online. And the solution was not acceptable. Review Source BW Brian W. Owner Computer & Network Security Used the software for: 1-2 years ### "Peace of mind" June 23, 2022 5.0 Support is second to none - very responsive and helpful. Peace of mind is absolute and the admin overview and ability to remediate remotely is fantastic. It is also built for the work-at-home culture when have settled into after covid. Pros It is founded on a deep understanding of the threat landscape and uses all the tools to mitigate that threat. Cons Can throw up some Java errors on Mac and the interface is a little clunky although a new one is on the way. Reason for choosing Heimdal DNS Security Same reasons as for ESET - head and shoulders above the alternatives Switched from [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Admin is simple - support is way better and features are more robust. Review Source NO Nolog O. Customer Service Manager Hospitality Used the software for: 1-2 years ### "Bettering Security With Heimdal Threat Prevention" May 1, 2024 5.0 Pros I like the secure login and the tool has amazing network and computer security features. Cons Heimdal Threat Prevention meets business needs - no complaints. Review Source JL Jesper L. IT Consultant Mechanical or Industrial Engineering Used the software for: 2+ years ### "Very satisfied" April 7, 2022 5.0 Pros We bought the product to get a "setup and forget" product to easily patch known 3rd party software on our company pc's. Today we have ended up using it for elevating rights when needed to manually install software and also DNS filtering to prevent users from reaching bad sites and services when not connected our sites. We are happy with the product. Cons We often do see false positives in Darklayer guard which we use time reporting to Heimdal. However Heimdal has promised to look into how we can easier report such a site to Heimdal for global white listing. Review Source SC Steve C. Sr. Help Desk Technician Higher Education Used the software for: 2+ years ### "Excellent supplemental protection" January 25, 2022 5.0 Since installing Heimdal I've never had to clean up from a single infection. I rarely think about it. It just works. Pros Since this software is not saturating the market as McAfee, Symantec, or AVG have, it is never specifically targeted by malware developers. Therefore it maintains a high rate of detection for zero-day threats with an acceptable rate of false positives. Cons After installing the software I frequently received spammy systray notifications begging me to upgrade, interfering with my full-screen HTPC GUI. However, emailing support I was able to resolve this issue. Review Source BS Brian S. IT Manager Newspapers Used the software for: 2+ years ### "Easy way to be secure" February 16, 2022 5.0 Windows and 3. party updates. End user and server protection. Pros Easy to use, high protection, fast and good support. Cons No missing features. Two times i had missing feature and in a very short time Heimdal has integrated it in the product. Switched from [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) The price and heimdal are much easier to use Review Source VR Verified Reviewer Managing Director Information Technology and Services Used the software for: 6-12 months ### "Excellent security for PC " October 17, 2021 5.0 Pros 1\. Easy to setup and use. 2. Interface has been modern and clean from start. 3. Provides the best protection against Malicious websites, phishing etc. 4. Has added more features like Firewall, antivirus etc. to compete with other security apps. Cons I did not find anything to dislike in the improved versions unlike in previous version in which the app used to change a DNS setting. Review Source NC Nathan C. Practice Manager & Director Legal Services Used the software for: 1-2 years ### "A very intuitive and thorough security product" March 23, 2022 5.0 The customer experience and support from Heimdal have been outstanding. Their representatives were on hand every step of the way and couldn't do enough to help. Pros It was clear from the start that Heimdal's security offering was very comprehensive and offered some of the best functionality on the market. Cons I least like the cost as once you have added the various elements this can prove pretty costly for an SMB. The pricing would be much more palatable for a larger firm. Reason for choosing Heimdal DNS Security Their offering seemed much more comprehensive and their pricing was favourable at the time. Review Source GG Gustavo G. Director Computer & Network Security Used the software for: 2+ years ### "staying away from malicious websites and their consequences" January 28, 2022 5.0 monitoring all accesses that leave and enter my machines, I mainly prevent access to malicious situations, including data loss, fishing, capture of sensitive information, malware in general, etc. it's being done. Pros ease and tranquility. he does his job clearly, automatically and safely Cons So far, there's nothing in it that I can put as bad. I am 100% satisfied with it and its features. Review Source MM Morten M. Mr. Transportation/Trucking/Railroad Used the software for: 2+ years ### "Secure and easy protection software" January 27, 2022 5.0 Really good program that easily and effectively protects the company from several types of attacks. Pros Easy to buy and install, easy to set up and requires minimal service. Cons Lacks function to handle licenses, so you do not have to get customer support to add / remove users. Review Source MV Mark V. Owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "Provides extra peace of mind" January 26, 2022 5.0 Excellent Pros It requires little knowledge and very little intervention while performing an important and complex function. Cons Occasionally there is something I can't work out how to do - but support is always there to help. Review Source VR Verified Reviewer IT Coordinator Information Technology and Services Used the software for: 6-12 months ### "Heimdal is a very effective anti virus software" October 15, 2021 5.0 Pros Its stable, and very often find viruses. It has been a good experience overall. Cons There is really nothing i dislike about it. Review Source JC Jesper C. IT-Specialist Furniture Used the software for: 2+ years ### "DNS protection" April 4, 2022 4.0 Vary positive Pros The protecion against known malicious domains aswell as pattern recognition for unknown Cons internal DNS can get confused at times, trying to look up internal servers on the internet instead Review Source YP Yannick P. IT-Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Securing endpoints " April 7, 2022 5.0 Pros Nothing has slipped past quarantine. What's more to like? Cons It's a bit difficult to manage and perform manual scans. Removing/deleting quarantined files requres direct access to the device. Review Source ST Simon T. Retired Photography Used the software for: 2+ years ### "Superb" January 25, 2022 5.0 Pros Smooth running, easy to install and use. High value for the money. Integrates perfectly with Bitdefender Total Security Cons I can not find anything to complain about. Review Source GF George F. vice principle Education Management Used the software for: 2+ years ### "light-weight" January 25, 2022 4.0 Pros Light for the machine. I have been using it with windows 10 Cons Not very easy interface, I am using it with windows 10 Review Source Ștefan O. Sr. Consumer Representative Consumer Services Used the software for: Less than 6 months ### "Best experience overall" April 12, 2022 5.0 Pros Support is very responsive, even though this is a free trial. Cons I have nothing to complain about so far Switched from [Cybersecurity Awareness Training](https://www.capterra.com/p/249719/Cybersecurity-Awareness-Training/)[Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/)[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) They got too expensive comparing with Heimdal Review Source MH Mark H. Customer Support Manager Information Technology and Services Used the software for: 6-12 months ### "Customer Support quick and efficient" March 30, 2022 4.0 The support was quick and efficient, fautless on this occasion. Pros Quietly works in the back ground and causes no grief to end users. Cons The DNS feature caused us issues on a big network/ Review Source CC Craig C. IT/Security Non-Profit Organization Management Used the software for: 1-2 years ### "Threat Protection and Security" January 25, 2022 5.0 This software has reduced the need to be concerned and security and maintenance. Pros I am comfortable with the security it provides and the ability to control client activities Cons Rarely client status regarding Windows updates and reboots is inaccurate. Review Source VR Verified Reviewer Software engineer Cosmetics Used the software for: I used a free trial ### "My review" April 12, 2022 5.0 Pros First of all, for a free trial/free product, this is one of the most complex ones. I had paid products that do not offer so much even if they were paid. Also, the support for the free trial/free product is there even if you did not both it. Cons As of now I do not have any issues to report regarding the product. All in all a good product. Review Source GC Gheorghe C. Administration Consumer Goods Used the software for: Less than 6 months ### "Useful and intuitive" January 18, 2022 5.0 As mentioned previously, it helps us when it comes to blocking malicious websites, as we had some issues with that in the past. Pros Very effective when it comes to threat hunting. Since I have this product, I feel safer when it comes to attacks that could infiltrate our network. Cons Couldn't spot any improvements so far. We will need more time to work with it and eventually will reach out to them. Review Source SG Sabina G. Team Manager Information Technology and Services Used the software for: I used a free trial ### "Threat Prevention opinion" April 17, 2022 5.0 Pros Everything is just perfect, but I like the most the speed of the DNS filtering. It happens so fast that you don't even realize that there is a DNS filtering on your machine. Wonderful! Cons I don't think that there is something that I don't like about this product. 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