# Digital Air Strike Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Digital Air Strike Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/215412/Social-Logix --- # Digital Air Strike Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Digital Air Strike ## What is Digital Air Strike? Digital Air Strike is the leading consumer engagement technology company helping 7,000+ businesses increase consumer response and conversions in digital and social media environments. A pioneer in digital lead response, social media technology, and online reputation management, Digital Air Strike deploys industry-specific software and managed service platforms to monitor, engage, improve, and manage consumer interactions for businesses in the U.S, Canada, and 33 additional countries. ## What is Digital Air Strike used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Review Management](https://www.capterra.com/review-management-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Digital Air Strike?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://digitalairstrike.com&name=Digital Air Strike) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Digital Air Strike 4.5 (10) VS. [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.7 (701) Value For Money 4.7 (10) Value For Money 4.5 (614) Customer Service 4.7 (10) Customer Service 4.6 (649) ## Digital Air Strike alternatives Highest Rated [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) Starting price Contact vendor for pricing [4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing [4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/) Starting price $99.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Post Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. Reporting/Analytics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Response Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Notification 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notifies a business when a review is left Review Request 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Digital Air Strike 49 features Establish rules for automatic propagation of social media posts across one or more channels Create and automatically send premade copy in response to customer messages Send messages, notifications, or documents to an entire customer base at the same time Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Manage, organize, and store contact information The ability to create unique content Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Initiate interactions with customers by proactively starting conversations or providing informational content Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Monitor and collect information from social media based on specific keywords Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Ability to chat online in real time Access software remotely via mobile devices Distribute a survey via mobile devices Manage and post content across multiple social media accounts and platforms simultaneously Allows for businesses to run a variety of different campaigns across different channels Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Identify, track, and respond to negative feedback Form to collect visitor contact information when live chat isn't available Generate personalized communications upon request to meet customer needs A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Schedules specific times for content to appear on social media platforms, blogs, websites etc. Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Track activity on sites such as Facebook, Twitter, Instagram, etc. Allows businesses to share their videos on social media. Create and manage surveys Create and administer polls and surveys Create, save, and re-purpose templates for emails, forms, etc. View messages sent by both parties during the chat conversation Supports various video file formats Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.7 (10) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.7 (10) 4.7 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (10) 4.7 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(6) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TL Timothy L. Digital Director Automotive ### "Great help " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 18, 2023 Pros Great tool for helping build reputation as well as alert of bad experiences before they are able to get out of hand. Cons Cost was higher then alot of tools and did not like the social posting. Switched from [Reputation](https://www.capterra.com/p/167624/Reputation-com/) looking for a better product at a cost savings Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HJ Hunter J. Sales Manager Automotive ### "DeSoto Auto Sales Review for Digital Airstrike" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2021 Excellent Pros DAS responds to questions and comments on social media Cons Nothing so far! Digital Airstrike has been extremely helpful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2021 Thank you Hunter for the great review. We appreciate your partnership with Digital Air Strike! RM Ryan M. IT Manager Automotive ### "Hitting the Mark in Digital MARKeting. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 24, 2021 We are solving how to be a part of this new Digital Retail environment, considering we've done print for so long this is something still new to us. The people and software that Digital Air Strike offer us makes it easy to put out fires, metaphorically, and solve problems while still letting us focus on our customers. Pros It takes some of the pressure off of us to focus on figuring out Digital Marketing. Instead of us having to work our way through and make contracts, Digital Air Strike gives us the data and assists in Social Media platforms where necessary. In a fun and comfortable digital environment. Cons The packages, it's hard to know what we get and what is available. The packages sometimes overlap, and while we think we got something it's not always clear as to what is available to us. Though other than that, it is straightforward and intuitive to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2021 Thank you Ryan for the great and helpful review! We appreciate you taking the time and providing us with valuable feedback! MW Mitchell W. Marketing Manager Automotive ### "Your Mileage may vary" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 24, 2021 Pros the idea and theory behind the reputation management and social media is good. Also, review surge thing to get more reviews is good Cons However, it just didn't do anything for us. the social media didn't attract anything and was boring and basic and corporate looking; no engagement. The review surge didn't gain reviews like we thought. And the review notifications are good, but we already get those anyways. Also, we would have our account manager changed monthly, high turnover or reassigned? It lacked consistency and their communication among the company didn't seem the best. Reasons for choosing Digital Air Strike price seemed decent and the review request feature seemed neat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Thank you Mitchell for taking the time to write a review and providing valuable feedback. We are disappointed that your experience was far from what we provide to more than 7,000 businesses every day and would appreciate an opportunity to talk to you further about your experience. EP erc p. manager Retail ### "great product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2021 they product keeps us compliant Pros this product keeps us compliant with our manufacturer Cons notifications are delayed when you get a lead or reply Reasons for choosing Digital Air Strike they product keeps us compliant only product that I know of that does this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Eric, thank you for taking the time to write a review and provide us with valuable and actionable feedback! WS william S. Dealer Automotive ### "My experience wit digital airstrike" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2021 good experience Pros ease of use and responsiveness of software Cons I have no negative issues or eaters with its use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Thank you, William, for the great review. We appreciate your partnership! JM Juan M. Internet/Fleer Director Automotive ### "5 Star Coordinator " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2021 Pros The fact it allows to correct possible customer problems before it’s too late Cons Every now and then a review reply takes more than a day Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Thanks, Juan for taking the time to write a great review and provide us with some helpful feedback! AU Anonymous User Director of Marketing and eCommerc Automotive ### "Good automation and lead handling product stack" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 5, 2021 Good experience with team and tools. Pros Ability to customize and integrate various features to automate repetitive tasks. Cons Customization of some of the tools can be tedious and even buggy in terms of integration, but it's necessary to go through the steps of configuration. Alternatives considered [Gubagoo](https://www.capterra.com/p/178750/ChatSmart/) Reasons for choosing Digital Air Strike DAS has additional products that integrate with our tech stack and their own tools to offer additional benefits. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Don S. VP of eCommerce Consumer Services ### "Quality Service & Products" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2021 Always a great experience working with their team. They keep me up to date on their current and future product offerings. Pros This software and company help us covert customers and provide quality brand recognition. Cons Nothing to dislike about this software. Anytime we have specific requests, their team jumps on it. Switched from [Reputation](https://www.capterra.com/p/167624/Reputation-com/) I get more personalized account management from a team that cares. Alternatives considered [Gubagoo](https://www.capterra.com/p/178750/ChatSmart/) Reasons for choosing Digital Air Strike Better pricing and the option to customize to my business needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Thank you, Don, for the great review. We appreciate you taking the time to provide such great feedback. Our team is always here to support your business. GK Greg K. Internet Director Automotive ### "More than just Reputation Management " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2021 Extremely positive, they are actively helping us find solutions to problems we face daily. Pros The option to set it up and let the DAS team handle everything. They promptly reach out whenever I or anyone at the dealership needs to get involved. Cons Set up is a bit complication but their team handles most of that. I am not a big fan of how they package products together instead of offering an a la carte option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Greg, thank you for taking the time to write a great review and give us some helpful feedback. We look forward to continuing to work with you and deliver great results! [View all Reviews](https://www.capterra.com/p/215412/Social-Logix/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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