# FlowPath Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of FlowPath Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of FlowPath Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/215280/FlowPath-Facility-Management-Platform

---

# 

 FlowPath Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 28, 2025

Written byMarcela Gava

Marcela Gava

Senior Content Analyst

Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de...

[See bio & all articles](https://www.capterra.com/resources/author/marcela-gava/)

Senior Content Analyst

Edited byMehar Luthra

Mehar Luthra

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade...

[See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Written by [Marcela Gava](https://www.capterra.com/resources/author/marcela-gava/)

Senior Content Analyst

Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de S. Paulo, G1, Época Negócios, PEGN, and Forbes Brazil.

Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FlowPath

FlowPath Overview:

### Key takeaways

Insights from verified Capterra reviews

FlowPath helps facilities teams manage work orders, conduct preventive maintenance, and track assets from a single platform. It’s most used by small businesses and education or facilities services teams, especially those needing mobile access and daily task visibility. Reviewers highlight its ease of use and responsive support, though some flag mobile limitations and reporting gaps. Recent updates include an AI assistant and a new website.

### Our verdict

It suits teams that need a straightforward way to manage daily maintenance tasks without complex onboarding. Its user-friendly design and responsive support make it easy to adopt, even for less tech-savvy staff. Buyers should expect some trade-offs in mobile usability and reporting flexibility, but most reviewers find these manageable given the tool’s overall reliability.

Overall rating

Based on 90 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$495

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## FlowPath alternatives

FlowPath may not be ideal for buyers who need deeper reporting tools, a native mobile app, or more advanced asset tracking features—especially if their teams rely heavily on mobile workflows or require granular customization across departments.

Highest Rated

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/215280/FlowPath-Facility-Management-Platform/alternatives/)

## FlowPath's interface

Reviewers describe FlowPath’s interface as clean and easy to navigate, especially for creating and managing work orders. The layout supports quick sorting and task reassignment, though some users mention friction when uploading documents or navigating mobile views.

Marcela Gava

Senior Content Analyst

FlowPath makes it easy to track tasks and stay organized, but expect small quirks—like needing to submit a request before uploading files or some limitations when using it on mobile.

Ease of Use

4.7 (90)

4.7

Based on 90 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Marcela Gava

Senior Content Analyst

These features make work order management smooth—from quick creation and scheduling to preventive maintenance and mobile access. However, while setup is simple, some teams note limits in customization and mobile layout.

Features

4.6 (90)

4.6

Based on 90 reviews

These FlowPath features were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Work order management

4.6 (51)

51 reviewers rated this feature

Create, assign, track, and close work orders efficiently. The system supports quick sorting, reassignment, and prioritization, helping streamline communication and task visibility across departments.

Work order creation

4.3 (23)

23 reviewers rated this feature

Initiate tasks with minimal friction, supporting fast input and clear categorization. Reviewers note that the process is simple and effective for managing multiple locations and technician workflows.

Scheduling

4.0 (20)

20 reviewers rated this feature

Plan and allocate maintenance tasks with clarity. While not deeply detailed in reviews, its rating suggests it supports basic scheduling needs for recurring or one-off work orders.

Preventive maintenance

3.9 (44)

44 reviewers rated this feature

Supports automated scheduling and tagging of recurring tasks to reduce asset downtime. You’ll also gain flexibility in setup and checklist use, though some are still in early adoption stages.

Mobile access

3.8 (38)

38 reviewers rated this feature

Manage work orders in the field using mobile devices. Your team will find it essential for real-time updates, though some note limitations in screen layout and app discoverability.

Smart inspections

0 reviewers rated this feature

Create and manage inspection workflows with customizable checklists and automated follow-ups. This feature helps teams maintain compliance and track inspection outcomes across multiple locations with minimal manual effort.

Project management

0 reviewers rated this feature

Organize and oversee long-term maintenance projects, including timelines, task dependencies, and resource allocation. This tool supports better planning and execution for complex initiatives that go beyond daily work orders.

Separate departmental setup

0 reviewers rated this feature

Configure distinct workflows, permissions, and dashboards for different departments or locations. This allows organizations to tailor the platform to their internal structure while maintaining centralized oversight.

Document management

0 reviewers rated this feature

Store, access, and share files such as manuals, inspection reports, and compliance documents directly within the platform. This feature helps teams keep critical information organized and accessible during maintenance tasks.

Floppy disk export

0 reviewers rated this feature

Adds a retro-style export option for users who prefer or require legacy formats. This feature supports data portability and archiving for organizations with specific compliance or hardware needs. (Released in August 2025)

AI Assistant

0 reviewers rated this feature

A voice-enabled, embedded assistant that helps users create work orders, analyze asset data, and generate preventive maintenance schedules. It supports hands-free input and predictive alerts to reduce downtime. (Released in March 2025)

Category-based approval flows

0 reviewers rated this feature

Enables routing of work orders through customized approval stages based on task type. This helps teams prioritize urgent issues and assign the right approvers for each category. (Released in November 2024)

New website experience

0 reviewers rated this feature

FlowPath’s redesigned website includes embedded product demos, real-time analytics previews, and a dedicated user review section to help buyers explore features and make informed decisions. (Released in November 2024)

All key features (104)

Define levels of authorization for access to specific files or systems

0% of 0 reviewers...

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

0% of 0 reviewers...

Track and document all activities across devices, networks, and other systems

100.00% of 1 reviewers that rated this feature as important or highly important

A voice-enabled, embedded assistant that helps users create work orders, analyze asset data, and generate preventive maintenance schedules. It supports hands-free input and predictive alerts to reduce downtime. (Released in March 2025)

0 reviewers rated this feature

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

0% of 0 reviewers...

Assign assets to users, job sites, and vehicles to ensure accountability

0% of 0 reviewers...

Manage assets throughout their lifecycle to optimize profit

0% of 0 reviewers...

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

50.00% of 26 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

0% of 0 reviewers...

A record of all activities within the system, including user access, changes made, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

0% of 0 reviewers...

Scan barcodes to ensure accurate pricing and label tracking

0% of 0 reviewers...

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

0% of 0 reviewers...

Create, manage, and send invoices or bills to customers

63.64% of 11 reviewers that rated this feature as important or highly important

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

0% of 0 reviewers...

Track and manage schedules and meetings via an integrated calendar

33.33% of 3 reviewers that rated this feature as important or highly important

Enables routing of work orders through customized approval stages based on task type. This helps teams prioritize urgent issues and assign the right approvers for each category. (Released in November 2024)

0 reviewers rated this feature

Track the status of assets and whether they're checked in or out

0.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

0.00% of 1 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

0% of 0 reviewers...

Designed to serve commercial properties

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

0% of 0 reviewers...

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

0% of 0 reviewers...

Track, store, and access client contracts or licenses

100.00% of 1 reviewers that rated this feature as important or highly important

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

0% of 0 reviewers...

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

0% of 0 reviewers...

Customize data fields to support various needs and use cases

0.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

0.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

0.00% of 1 reviewers that rated this feature as important or highly important

Electronic signing method that validates the authenticity and integrity of a digital document

0% of 0 reviewers...

Store, access, and share files such as manuals, inspection reports, and compliance documents directly within the platform. This feature helps teams keep critical information organized and accessible during maintenance tasks.

0 reviewers rated this feature

Store and organize documents in a centralized system

0% of 0 reviewers...

Assemble applications and processes by dragging over and arranging pre-built components

0% of 0 reviewers...

Digitally sign online documents

0.00% of 1 reviewers that rated this feature as important or highly important

Manage procedures that ensure organizational equipment remains in working condition

0% of 0 reviewers...

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

40.00% of 10 reviewers that rated this feature as important or highly important

Track the location of specific equipment at all times

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track high-value assets including office equipment, furniture & more

0% of 0 reviewers...

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

50.00% of 2 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

0% of 0 reviewers...

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

62.50% of 8 reviewers that rated this feature as important or highly important

Adds a retro-style export option for users who prefer or require legacy formats. This feature supports data portability and archiving for organizations with specific compliance or hardware needs. (Released in August 2025)

0 reviewers rated this feature

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

0% of 0 reviewers...

Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding.

0% of 0 reviewers...

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

50.00% of 2 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

0% of 0 reviewers...

Manage and track all disruptions and incidents

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

40.00% of 5 reviewers that rated this feature as important or highly important

Monitor product stock levels

28.57% of 7 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

47.37% of 19 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

100.00% of 1 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

0% of 0 reviewers...

Monitor the movement of one or more IT assets throughout the organization

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

38.46% of 13 reviewers that rated this feature as important or highly important

Track and visualize the status of an ongoing job and the time spent on tasks or projects

0% of 0 reviewers...

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

0% of 0 reviewers...

Establish procedures for monitoring locations of keys

0% of 0 reviewers...

Identify the physical location of an individual, asset, device, etc.

0% of 0 reviewers...

Manage, maintain and track the performance of assets and equipment

41.67% of 12 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

100.00% of 5 reviewers that rated this feature as important or highly important

Monitor task progress and planned accomplishments to better manage project status

0% of 0 reviewers...

Manage work orders in the field using mobile devices. Your team will find it essential for real-time updates, though some note limitations in screen layout and app discoverability.

38 reviewers rated this feature

Observe and track the demand, usage, progress or quality of a system, product, or user

0% of 0 reviewers...

Manage and support multiple locations

0% of 0 reviewers...

Ability to handle several projects simultaneously

0.00% of 1 reviewers that rated this feature as important or highly important

FlowPath’s redesigned website includes embedded product demos, real-time analytics previews, and a dedicated user review section to help buyers explore features and make informed decisions. (Released in November 2024)

0 reviewers rated this feature

Supports automated scheduling and tagging of recurring tasks to reduce asset downtime. You’ll also gain flexibility in setup and checklist use, though some are still in early adoption stages.

44 reviewers rated this feature

Arrange tasks based on the level of priority or urgency

0% of 0 reviewers...

Organize and oversee long-term maintenance projects, including timelines, task dependencies, and resource allocation. This tool supports better planning and execution for complex initiatives that go beyond daily work orders.

0 reviewers rated this feature

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

66.67% of 3 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

0% of 0 reviewers...

Matrix barcode that stores information

0% of 0 reviewers...

Generate quotes or estimates for customers

20.00% of 5 reviewers that rated this feature as important or highly important

Receive data and information in real time

0.00% of 2 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

0% of 0 reviewers...

Schedule repeating appointments based on a duration of time

0% of 0 reviewers...

Timed notification for any upcoming task, deadline, appointment, or activity

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

0% of 0 reviewers...

View and track pertinent metrics to find patterns and gain insights from data

50.00% of 12 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

0% of 0 reviewers...

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

0% of 0 reviewers...

Plan daily routes to optimize employee scheduling and provide directions

0.00% of 1 reviewers that rated this feature as important or highly important

Plan and allocate maintenance tasks with clarity. While not deeply detailed in reviews, its rating suggests it supports basic scheduling needs for recurring or one-off work orders.

20 reviewers rated this feature

Search and filter data across systems to locate required information by entering keywords or certain criteria

0% of 0 reviewers...

Configure distinct workflows, permissions, and dashboards for different departments or locations. This allows organizations to tailor the platform to their internal structure while maintaining centralized oversight.

0 reviewers rated this feature

Track work performed and resources used for past customers, sites, or assets

22.22% of 9 reviewers that rated this feature as important or highly important

Create and manage inspection workflows with customizable checklists and automated follow-ups. This feature helps teams maintain compliance and track inspection outcomes across multiple locations with minimal manual effort.

0 reviewers rated this feature

Manage occupancy and space utilization in facilities and buildings

0.00% of 3 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

50.00% of 2 reviewers that rated this feature as important or highly important

Attach digital tags to documents and assets for identification, search, or monitoring purposes

0% of 0 reviewers...

Create, manage and track all task activities and progression

87.50% of 8 reviewers that rated this feature as important or highly important

Track and manage the scheduling of tasks

100.00% of 2 reviewers that rated this feature as important or highly important

Oversee technicians and track their assigned work orders

66.67% of 12 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

50.00% of 2 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

0% of 0 reviewers...

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

0% of 0 reviewers...

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

0% of 0 reviewers...

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

50.00% of 8 reviewers that rated this feature as important or highly important

Initiate tasks with minimal friction, supporting fast input and clear categorization. Reviewers note that the process is simple and effective for managing multiple locations and technician workflows.

23 reviewers rated this feature

Create, assign, track, and close work orders efficiently. The system supports quick sorting, reassignment, and prioritization, helping streamline communication and task visibility across departments.

51 reviewers rated this feature

Create, design and manage workflows for repetitive tasks

57.89% of 19 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Marcela Gava

Senior Content Analyst

These features make work order management smooth—from quick creation and scheduling to preventive maintenance and mobile access. However, while setup is simple, some teams note limits in customization and mobile layout.

Features

4.6 (90)

4.6

Based on 90 reviews

## Pricing

Value for money

4.7 (75)

FlowPath’s Core CMMS plan starts at $399 per month, which translates to a higher per-user cost than what most small and midsize business (SMB) buyers expect. Most companies budget between $50 and $100 per user, per month. Pricing is flat-rate and scales by tier, not by user count.

Free Trial

Basic

$495.00

Other,Per Month

Value for money

4.7 (75)

4.7

Based on 75 reviews

## Integrations

Popular integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Coupa](https://www.capterra.com/p/115928/Coupa/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (83)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (83)

4.8

Based on 83 reviews

## User reviews

Overall rating

4.8

Based on 90 reviews

Filter by rating

5(69)

4(20)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JG

Julio G.

Facility Technician

Entertainment

### "FlowPath is the future of maintenance management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 10, 2025

Have always had a good experience with FlowPath. It is a great tool to have to meet goals and continually improve your way of business.

Pros

Customer support is outstanding! They are always able to make time a listen to what we have to say and need help with.

Cons

Some features still need small fixes like not being able to see the full name of equipment when attempting to tag it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

LISA B.

SPLOST Office and Budget Manager

Education Management

### "NUMEROUS POSSIBILITIES "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 11, 2025

I am just now learning to use the system. I have experience with other database systems and this is very comparable.

Pros

Ability to set up the system and dashboards for individual uses is a great option to have since we have many staff members that only need view certain information.

Cons

There seem to be many steps and or clicks to assign a work order. I am still learning the program so it may get easier to use in time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mark D.

Collegewide Director of Facilities

Higher Education

### "Solid value. Highly recommended."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2025

Outstanding service and follow up. Solid value for the money. Would recommend this to any educational institution looking for a solid, easy to use and cost-effective solution.

Pros

Excellent program so far. Has all the features we need at an affordable price. Switchover from old program was easy with their support team. Lots of positive feedback from our staff and requesters on how easy it is to use.

Cons

So far nothing comes to mind. I'm a new user so will see how it goes over the longer term but so far so good.

Switched from

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)

Old contract expired. Wanted a newer/updated platform.

Alternatives considered

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

[Coast](https://www.capterra.com/p/10004846/Coast/)

[FMX](https://www.capterra.com/p/130563/FMX/)

Reasons for choosing FlowPath

Best combination of features and pricing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Steven M.

Maintenance Coordinator

Sports

### "All Star Team!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2025

It has been great so far! The team has been extremely helpful! I cannot express my gratitude enough!

Pros

Your team has been so responsive and helpful! I cannot thank \[sensitive content hidden\] enough! They have made transitioning to my new role possible. Without them I would be stuck in the mud!

Cons

That my company hadn't been utilizing it in the correct way! Now that you have helped me get things set up, it has been amazing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 20, 2025

Thank you so much for the thoughtful review Steven! I am really glad FlowPath could help you get settled into your new role. It means a lot to know we were able to make that transition easier. We are always here to support you as you continue building success with FlowPath!

JW

John W.

Parks and Open Spaces Manager

Government Administration

### "Initial Impressions"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2025

So far it's been great. The customer service is top notch. Alina has been awesome!!!

Pros

The ease of use. It is a multifunction system that combines many direct processes for parks.

Cons

Nothing so far. It's only been a few days

Switched from

[Trimble Cityworks](https://www.capterra.com/p/80839/CityWorks/)

[CityReporter](https://www.capterra.com/p/148299/CityReporter/)

Working for a new agency. I left a company that used City Works and the new employer uses FlowPath

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 20, 2025

Thank you so much for the kind words! I’m really glad to hear that FlowPath has been working well for you and your team so far. It’s been a pleasure supporting you and our entire team is always here if you need anything!

NK

Nancy K.

Administration

Education Management

### "Great First Year!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2024

We've had a very positive experience in our first year! We've just begun and can't wait to explore the other layers. We appreciate how quickly they get back to us.

Pros

FlowPath the product is professional looking and easy to use. The people behind FlowPath are so easy to work with. They listen, respond quickly and are willing to consider changes.

Cons

Some of the setup information is a little confusing - but they answered my questions quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2024

Thank you for your wonderful review Nancy! We're delighted to hear that your first year with FlowPath has been a positive experience and that our team has been responsive and helpful. We’re excited for you to explore even more features, and we’re always here to support you every step of the way!

RR

Rickey R.

Maintenance Technician

Facilities Services

### "FlowPath Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 28, 2024

Pros

I like the ease of use of FlowPath versus the other systems I've used.

Cons

I'm not a fan of the pastel color scheme.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 18, 2024

Thank you for your feedback! We're glad to hear you find FlowPath easier to use compared to other systems. We appreciate your thoughts on the color scheme and will take it into consideration as we continue to improve the platform. If you have any additional suggestions, feel free to share!

DS

David S.

Facilities Manager

Veterinary

### "Fantastic CMMS program/People to work with! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2024

I have been using FlowPath for a few years now and I cannot say enough how much I have enjoyed working with the system and also the staff. Leadership within FlowPath has always been open and responsive to any concerns or suggestions that we have had and have done everything in their power to roll out updates upon request. Considering how young this company is compared to their competitors FP is on the rise to rival some of the best CMMS programs out there and are only getting better. They are constantly making improvements and rolling out updates that have been phenomenal and I am looking forward to see how fare they will go and the upcoming rollouts that will be HUGE in the industry.

Pros

There are so many things that I love about FlowPath but the biggest would probably boil down to the ease of use with this system, it is very user friendly. FP dashboard is fantastic for reporting and constantly being improved. Monitoring and communicating in work orders is very simple. On the Admin side, it is extremely easy to change information for users and make other changes. Customer service is second to NONE!

Cons

If I had to try and nitpick something I am not a fan of would probably the process to create automatic PM's for recurring service for vendor such as HVAC, Landscaping, Septic, etc.). I am not a huge fan of having to create a piece of equipment in order to create PM's but I believe this is also something they are working on streamlining.

Alternatives considered

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)

Reasons for choosing FlowPath

Price did play a big part of the decision to move to FlowPath, along with the customer service and ease of use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 18, 2024

Thank you for your fantastic and detailed review! We’re thrilled to hear that FlowPath’s ease of use, customizable features, and exceptional customer service have stood out to you. Your feedback on creating automatic PMs is greatly appreciated, and we’re actively working on streamlining that process to make it even better. We’re excited to continue delivering updates and improvements, and we’re honored to have earned your trust as we strive to become one of the best CMMS platforms in the industry!

JH

Joshua H.

IT Coordinator

Education Management

### "Good Platform Overall"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 1, 2024

Our experience has been good overall. Users seem to like it and we are learning more about it each day, making it easier to service our users.

Pros

Easy to navigate and manage tickets. The dashboards are a great tool to see where things stand "at-a-glance".

Cons

Unable to set response "templates" and not able to assign tickets without going into the ticket itself.

Switched from

[HelpSpot](https://www.capterra.com/p/53431/HelpSpot/)

To offer our Maintenance and Operations team more features than they previously had with Helpspot

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2024

Thank you for your feedback! We're glad to hear that FlowPath has been easy to navigate and that the dashboards have been a helpful tool for tracking progress. We appreciate your suggestions regarding response templates and ticket assignment, and we're always looking for ways to improve. If you ever need assistance, we're here to help!

SB

Susan B.

Cafeteria Manager

Primary/Secondary Education

### "My opinion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 18, 2024

It has been easy to complete the work orders and follow the results.

Pros

It is easy to fill out and submit work orders. Also, the log of work orders to review at any time.

Cons

no comments to submit as there is nothing disliked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2024

Thank you for sharing Susan! We're glad to hear that submitting and tracking work orders has been easy and efficient for you. If you ever need any assistance, we're here to help!

[View all Reviews](https://www.capterra.com/p/215280/FlowPath-Facility-Management-Platform/reviews/)

## FAQs

FlowPath’s Core CMMS plan starts at $399 per month, billed monthly. Pro and Workspace tiers are billed annually, starting at $999 and $2,499 per month respectively.

Yes. FlowPath is optimized for mobile use and can be accessed on multiple devices. Technicians can manage work orders, upload files, and receive notifications directly from the field.

Yes. FlowPath supports automated preventive maintenance scheduling based on time, usage, or condition triggers. It also includes smart checklists and AI-powered planning tools.

Yes. FlowPath allows users to log asset details, monitor service history, and track location using QR codes and maps. It supports full lifecycle management, from procurement to retirement.

Yes. FlowPath includes category-based approval flows that route work orders to the appropriate approvers based on task type, helping teams prioritize and manage requests efficiently.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from FlowPath’s own online content in October 2025, including the product's website and its social media channels.
    

## Related reading

### [5 Key Maintenance Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-maintenance-management-software-features/)

Published May 29, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

### [6 Top-Rated Free CMMS Software](https://www.capterra.com/resources/top-free-cmms-software/)

Published March 20, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Ayush Mohan Dixit](https://www.capterra.com/resources/author/ayush-mohan-dixit/)

### [7 Top-Rated Free Field Service Management Software](https://www.capterra.com/resources/best-free-field-service-management-software-products/)

Published May 22, 2024 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/)

### [Maintenance and Vibration Analysis: A Team for Your Team](https://www.capterra.com/resources/maintenance-vibration-analysis/)

Published April 9, 2018 by [Geoff Hoppe](https://www.capterra.com/resources/author/ghoppe/)

### [What Is IT Asset Management? A Primer for Small Businesses](https://www.capterra.com/resources/what-is-it-asset-management/)

Published October 6, 2023 by [Bhavya Aggarwal](https://www.capterra.com/resources/author/bhavya-aggarwal/)

Popular comparisons

[Fracttal One vs FlowPath](https://www.capterra.com/compare/159911-215280/Fracttal-vs-FlowPath-Facility-Management-Platform)[MaintainX vs FlowPath](https://www.capterra.com/compare/179296-215280/GetMaintainx-vs-FlowPath-Facility-Management-Platform)

[Limble vs FlowPath](https://www.capterra.com/compare/162600-215280/Limble-CMMS-vs-FlowPath-Facility-Management-Platform) 

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