# ParqEx Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ParqEx the right Visitor Management solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/215094/ParqEx/reviews

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ParqEx

4.4 (14)

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Last updated March 13th, 2026

# Reviews of ParqEx

Ease of use

4.2

Customer Service

4.3

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LB

Lisa B.  
Building Manager  
Real Estate  
Used the software for: 1-2 years

### "Parking Structure Use"

January 28, 2021

5.0

We use the ParqEx app for our mixed use building tenants. We are able to provide guest parking within our parking structure. ParqEx provided handouts we provide to our tenants. Also whenever I have a question they are always very prompt in returning emails or phone calls.

Pros

Find the app easy to use. I constantly have issues with the MKE parking app but not with ParqEx.

Cons

The address for the parking structure is different from our building address. This can sometimes confuse our tenants.

Review Source

Response from ParqEx

February 9, 2021

Lisa, thank you for your continued support. We're pleased you have experienced such success with our parking solutions.

ML

Marco L.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "ParqEx for residential building"

June 7, 2021

5.0

Honestly, if it wasn't for the changes in Cook county, we most likely would not have gotten rid of ParqEx.

Pros

Alternate source of income for the property.

Cons

Nothing comes to mind. Why is there a minimum on characters that must be used to leave a comment??

Review Source

Response from ParqEx

June 11, 2021

Marco, thank you for your review. We're happy you had a positive experience with us!

NL

Nellie L.  
Coordinator  
Law Practice  
Used the software for: 6-12 months

### "ParqEx"

February 1, 2021

3.0

Customer service was always very helpful as quick to answer any questions, the functionality of the app was ok. Lastly, does not seem there are a lot of users yet as renters were hard to come across.

Pros

The ParqEx app was helpful to find short-term parking renters, but not so much for long-term renters. It was easier to find someone within my building than through the app.

Cons

Payment was not immediate. Renters were hard to come by, also wish there was an options to do both short-term and long term renting.

Review Source

Response from ParqEx

February 9, 2021

Nellie, we thank you for your business. We're always looking for ways to improve. If you have any questions, our customer service team is always willing to help!

AK

Allison K.  
Sales Manager  
Real Estate  
Used the software for: 1-2 years

### "Love this amenity to our building!"

February 8, 2021

5.0

Great!

Pros

The convenience and how it takes the management of the system out of our hands for the most part.

Cons

Do not have any cons at this time. We will communicate with our rep if we have any questions or things to add.

Review Source

Response from ParqEx

February 9, 2021

Thank you, Allison! We're happy you enjoy our parking solutions.

EM

Ellen M.  
Cofounder  
Sports  
Used the software for: 2+ years

### "Parqex for owners"

January 26, 2021

5.0

I love it and will continue to use it to leasing parking spots

Pros

This has been an amazing tool for continuously lease my parking spot. I rarely have a dip in sales and the price is adjustable in real time

Cons

It can be a bit confusing in navigation for owners dashboard to get to what you needs. Additionally, the experience on mobile is very different than desktop

Alternatives considered

[SpotHero](https://www.capterra.com/p/161170/SpotHero/)[Craigslist Posting](https://www.capterra.com/p/68188/Craigslist-Posting-Manager/)

Reason for choosing ParqEx

Easy to lease

Review Source

Response from ParqEx

February 9, 2021

Ellen, thank you for your review and your continued use of our services! We're happy you're happy with ParqEx.

NA

Nakul A.  
Student  
Insurance  
Used the software for: 2+ years

### "Nice application to rent the parking spaces"

January 26, 2021

5.0

Overall, I was very satisfied with the application and the support team was also very responsive.

Pros

It was easy to post and interact with customers.

Cons

Although, it provides enough information to book/offer parking space. It would nice to see a graph of parking rates observed typically in a particular area just to see of you are offering too cheap based on the timing of the month. In Midwest for certain regions, it is difficult to rent out if you have an open space for such scenarios you can use this information.

Review Source

Response from ParqEx

February 9, 2021

Thank you, Nakul. We're happy to hear you've found our application easy to use. Thank you for your suggestions on ways to improve.

MG

Michael G.  
President  
Printing  
Used the software for: 2+ years

### "Great aplications"

February 2, 2021

5.0

Very great people and supportave

Pros

hands free, no longer have to manually open doors and to control the people.

Cons

every complicated to set up but you guys did it so easier.

Review Source

Response from ParqEx

February 9, 2021

Thanks, Michael! Touchless is certainly a favorite feature.

IF

Ian F.  
Senior Program Developer  
Program Development  
Used the software for: 2+ years

### "Simple Platform for rentals"

January 26, 2021

5.0

Pros

This software platform is easy to use in-browser.

Cons

The account details were sometimes a little confusing to administrate.

Review Source

Response from ParqEx

February 9, 2021

Thanks, Ian!

JM

Jerry M.  
Treasury Consuktant  
Financial Services  
Used the software for: 6-12 months

### " review of a rentor"

February 1, 2021

4.0

I think parqex takes too much I commissions and I am thinking about leaving

Pros

Easy to set up although there were some bugs with posting multiple pictures

Cons

Software is ok but I don’t use it often other than the setup

Reason for choosing ParqEx

They had the market I was looking for

Review Source

Response from ParqEx

February 9, 2021

Jerry, we appreciate your business! We hope we can continue to work together.

RK

RICK K.  
DIRECTOR  
Real Estate  
Used the software for: 6-12 months

### "Carefree way to rent your parking spot"

February 1, 2021

4.0

Good user experience on the Website... very responsive customer service in a day and age when customer service tends to be bad or lacking

Pros

I was trying to rent my spot out on websites and flyers in my building. No takers. Started ParEx.. rented it in 10 days. I had a problem getting paid the first time.. called into ParqEx.... Excellent responsive customer Service... they even followed up with me to make sure all was well. I would recommend for hassle free renting of your spot

Cons

other than getting paid the first time....No... I had a good experience.

Review Source

Response from ParqEx

February 9, 2021

Thanks, Rick! Happy we were able to rent your spot and quickly resolve your issue.

MH

Michael H.  
owner  
Facilities Services  
Used the software for: 6-12 months

### "too expensive not enough people use this"

February 8, 2021

2.0

Pros

it was average nothing really new even the survey is hard to use

Cons

30% off the top is organized crime rate should be much cheaper for company that does nothing

Review Source

Response from ParqEx

February 12, 2021

Michael, we're sorry you haven't had a good experience. If you have any concerns, please reach out, and we can talk through any issues! Thank you.

CC

Colleen C.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Takes a minute to get the hang of things ... but then almost effortless"

February 1, 2021

4.0

Pros

Once you know he software and what features you need, it is a smooth program

Cons

the initial "figuring out" stage gets a bit dicey - but the team is there to help figure it out quickly enough that it really wasnt a concern!

Review Source

Response from ParqEx

February 9, 2021

Thank you, Colleen! We're happy to hear you've had a smooth experience with our app.

SJ

Sonja J.  
Customer Support Lead  
Food Production  
Used the software for: Less than 6 months

### "ParqEx Review"

April 7, 2021

5.0

I really like it and its overall ease of use makes the glitches irrelevant.

Pros

I really like this app. It makes parking within my building (going in and out) super easy and convenient to my busy lifestyle.

Cons

I think there could be more updates, sometimes the app glitches and forces me to close it out for it to function properly.

Review Source

Response from ParqEx

May 5, 2021

Sonja, thank you for your review! We're happy you find our app convenient. As always, be sure to stay up to date with our newest app updates. We're always tweaking things on our end to make the user experience better!

JC

Jennifer C.  
Resident Physician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use!"

February 8, 2021

4.0

Pros

This app was very easy to use and to easy to communicate with renters in the app. Payment also disbursed quickly.

Cons

The feature for posting the listings could be improved.

Review Source

Response from ParqEx

February 9, 2021

Thank you, Jennifer! We take pride in the simplicity of our app and are always looking for ways to improve.

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