---
title: "Oracle E-Business Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Oracle E-Business Suite the right Enterprise Resource Planning solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/214932/Oracle-E-Business-Suite/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-11-03"
---

Oracle E-Business Suite

4.3 (76)

[View alternatives](https://www.capterra.com/p/214932/Oracle-E-Business-Suite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated November 3rd, 2026

# Reviews of Oracle E-Business Suite

Ease of use

4.0

Customer Service

4.2

## Pros and Cons in Reviews

LW

Leahya W

Operations LeadAirlines/Aviation, 10,001+ employeesUsed the software for: 6-12 months.

“Oracle provides extensive amounts of information relating to your business because there are numerous options for numerical reports, which can be quite specific.“

December 24, 2025

MS

Mayank S

DPOIndustrial Automation, 10,001+ employeesUsed the software for: More than 2 years.

“The interface feels outdated and isn’t very intuitive, which makes navigation a bit cumbersome.“

March 15, 2025

VK

Vanitha K

Senior Application ConsultantHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: 6-12 months.

“It is a very god application which allows integration of different sources together for data sharing and many features“

December 15, 2024

Frankie S

Extended Day Activity SpecialistChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“I was asked to test its usefulness for a previous organization I worked at and I was not pleased with how complicated the software was to implement with new staff.“

February 3, 2025

MS

Mayank S

DPOIndustrial Automation, 10,001+ employeesUsed the software for: More than 2 years.

“The customization options are a big plus, allowing us to adapt it to our needs.“

March 15, 2025

Frankie S

Extended Day Activity SpecialistChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“While I could see the usefulness of the suite, it will be useless unless you are willing to put the time in to learn the ins and outs of it.“

February 3, 2025

AB

Aaron B

SpecialistHealth, Wellness and Fitness, 5,001 - 10,000 employeesUsed the software for: I used a free trial.

“In addition, it also is responsive, and has both cloud as well as on-premise versions.“

April 7, 2025

MS

Mayank S

DPOIndustrial Automation, 10,001+ employeesUsed the software for: More than 2 years.

“Performance can sometimes be slow, especially with large data sets.“

March 15, 2025

## Showing most helpful reviews

Showing 1-25 of 76 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dhaval M.  
Associate Electrical Engineer  
Used the software for: 1-3 years

### "Oracle Makes Work Much More Efficient"

December 31, 2025

4.0

Overall, I still love using this Oracle software because of how efficient it makes me. I can get my work done much faster with it.

Pros

I like how fast the program runs. The quality of the software is higher compared to other ones I’ve used previously.

Cons

I don’t like how the user interface may be confusing at times. The program has many features that become difficult to use. However, with practice, I eventually learn how to use it well.

Review Source

Operations Lead  
Used the software for: Less than 1 year

### "Useful for those who require abundance of information"

December 31, 2025

3.0

Pros

Oracle updates quickly when inventory of product changes, whether the product was received or used in a larger project.

Cons

Oracle requires you to navigate multiple pages to find all the information you might need. Though the level of information is abundant, it’s difficult to track all information about a certain project or product when you have to explore various pages to connect all the dots.

Review Source

Balarama Raju N.  
Chief Operating Officer  
Used the software for: Less than 1 year

### "Oracle EBS ERP R12"

April 28, 2023

5.0

Good to have a understanding about oracle EBS and get it done End User Requirements study and what are the issues, short falls, and later mapping with the features available with End User requirements is important.

Pros

Financial Modules, AR, AP, GL, CM, FA, PURCHASE, INVENTORY, STORES, SALES, INVOICES, HUMAN RESOURCES MODULES, OTL TIME AND ATTENDANCE, PAYROLL MODULES

Cons

All the features, functions which require by Small, Medium and Large Organizations available in this ERP with Multiple Organizations, Inventory management, Multiple currency invoices etc.

Reasons for choosing Oracle E-Business Suite

Large number of Oracle Trained Consultants availability and knowledge, experience in end to end implementation, integration with legacy, data transfer and post production support and difference in overall cost.

Review Source

MS

Mayank S.  
DPO  
Used the software for: 3-5 years

### "Powerful but Complex – Great for Integration, Needs UI Improvements"

March 25, 2025

4.0

Pros

I like how Oracle E-Business Suite brings everything together—finance, supply chain, and HR—into one integrated system. It’s reliable, scalable, and gives good control over business processes. The customization options are a big plus, allowing us to adapt it to our needs.

Cons

The interface feels outdated and isn’t very intuitive, which makes navigation a bit cumbersome. Also, customization can be complex and requires significant technical expertise. Performance can sometimes be slow, especially with large data sets.

Alternatives considered

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)

Reasons for choosing Oracle E-Business Suite

We chose Oracle E-Business Suite because of its robust integration across multiple business functions, strong security and compliance features, and its ability to handle complex enterprise operations. Its scalability and customization options also made it a better fit for our long-term needs compared to some alternatives.

Review Source

E commerce manager  
Used the software for: 1-3 years

### "E commerce on Oracle"

February 25, 2025

3.0

It was ok, I did not like that some of it felt out dated and very complex instead of an integrated system easier for backend users.

Pros

Very versatile and can provide nearly any options for our business needs.

Cons

Very complex without much support or ease of use

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

All in one format with integration and a decent price point

Review Source

Process Analyst  
Used the software for: 3-5 years

### "Performs well"

April 10, 2025

5.0

It is good and I’m proficient working with it

Pros

It makes working more efficient beside of all the options available to do various tasks

Cons

Some functionality is outdated and causes more work to be completed

Switched from

[Mainframe Security Suite](https://www.capterra.com/p/170922/CA-Data-Content-Discovery/)

It was outdated and did not meet the requirements necessary to operate within the teams’s goals

Review Source

Office Manager  
Used the software for: Less than 1 year

### "Oracle Review"

April 7, 2025

5.0

It's been a learning experience but well worth it!

Pros

Oracle does everything my company needs.

Cons

Takes a while to learn to use it correctly

Review Source

Technology Consultant  
Used the software for: Less than 1 year

### "Oracle E-Business Suite Review"

April 7, 2025

4.0

Overall, my experience has been positive.

Pros

My overall experience with the Oracle E-Business Suite has been positive! It has truly streamlined our business operations from raw material procurement to manufacturing and analysis of our supply chain. What I appreciate most is how well it meets our specific needs while still giving us complete autonomy over key features such as our interactions with our clients, managing supply chain logistics, among others. The flexibility to decide when to upgrade the software means we don't have to worry about unexpected disruptions. Overall, it has been a great investment for our organization.

Cons

While the Oracle E-Business Suite has proven to be a good add-on, there have been some challenges using the software. The aging infrastructure is a challenge, and its limited mobile capabilities hinder full flexibility of use. Also, upgrades can be complicated and often make it difficult to maintain the system. Finally, the UI could be more user-friendly

Review Source

CSR  
Used the software for: 1-3 years

### "Amazing software suite"

April 8, 2025

5.0

The financial reporting. It's been a great asset for a company

Pros

The program is amazing with letting us know about our logistics and procurement processes. Keeps amazing records

Cons

The system looks a little bit dated. But that does not take away from its functionality.

Review Source

Remote replenishment  
Used the software for: 3-5 years

### "Inventory management for the pros "

March 22, 2025

4.0

Oracle is an easy to use yet fully comprehensive software suite for large companies.

Pros

It is a great easy to keep track of inventory for a nationwide company

Cons

Honestly there wasn't much to dislike. The things I dislike could have been avoided had it been set up by someone a little more competent.

Review Source

customer service representative  
Used the software for: Less than 1 year

### "customer service representative"

April 11, 2025

5.0

overall experience has been pretty versatile website from it making it simple and convenient and as well to the easiest flow was finding any information that you're looking for

Pros

the website is pretty integrated in my understanding of it so it is pretty up to par

Cons

I have not been able to find any cons yet with the website I know what originally when we were using it it was a bit slower but this was back in 2022 and it has gone ahead and improved since then

Review Source

Global Solutions Director  
Used the software for: Less than 1 year

### "Great and functional product, allowing customization"

April 1, 2025

4.0

Great and functional product, allowing customization

Pros

Ease of customization, especially with regard to regulatory requirements in certain countries

Cons

The burden of maintenance and updates by our team

Review Source

Megan L.  
Doctor  
Used the software for: Less than 1 year

### "Easy to use"

April 2, 2025

5.0

Overall it is great. Easy to learn and easy to use.

Pros

Easy to use and straightforward to get use to.

Cons

There can be times where things are hard to find.

Review Source

Founder and CEO  
Used the software for: Less than 1 year

### "Oracle review "

March 11, 2025

5.0

Pros

Great service, lots of space for Data. Great people

Cons

Lengthy process to get installed. Can be pricey.

Review Source

Admin  
Used the software for: Less than 1 year

### "Oracle E-Business suite- Review"

November 13, 2024

5.0

It has a broad functionality, customization and implementation along with data management support.

Pros

It covers a wide range of business functions financial management, supply chain, human resources, project management, customer relationship management,

Cons

Customization Challenges, Costly and Time-Consuming Upgrades

Review Source

Buyer  
Used the software for: 3-5 years

### "Very good software, easy to use with many useful features"

February 12, 2018

5.0

Pros

The software is very easy to use and understand, very little training was required to understand how to use it. Movement between screens is very fast and seamless, very little wait time for the system to make changes or calculations. Follow up and reminder messages are very clear and easy to understand what the system is asking you to do to complete the task.

Cons

Oracle software is a little bit more expensive than many other systems, but offers a better product for the cost than most of it's competitors.

Review Source

MP

MJ P.  
HR Generalist  
Used the software for: 3-5 years

### "Positive experience with Oracle"

May 22, 2017

4.0

Oracle has been one of the stronger packages I have used in the HR world (and liked the way it fed over to Payroll). Overall, screens were easy to navigate.

Pros

Overall, Oracle was very straight-forward and easy to use. I have used at least 3 or 4 Management tool packages and feel Oracle has been the best one so far.

Cons

We also used Oracle Discoverer for reporting. Although MOST of it was great, there were some things the reporting could not do that made a user have to "know" their data in order to make sure certain data records were not coming out in their report (or, it'd come out and you would have to know to pull out certain data records).

Review Source

Office Manager  
Used the software for: 3-5 years

### "Oracle has many features but if not written up correctly to company needs it can definitely be a challenge"

June 8, 2017

4.0

the system can be made a bit more reliable when it comes to loading and freezing up. it would be nice if there were fewer steps to take when doing just one part of procurement.

Pros

We have the option to attach documents and the procurement feature is awesome. it's nice to be able to put data together into a excel spreadsheet

Cons

I am not crazy of the fact that at times the system can slow down and you can lose all the work you have done.

Review Source

Manager  
Used the software for: 3-5 years

### "Excellent product from Oracle to keep your customer happy always"

May 15, 2017

4.0

Must have product for Best CRM experience

Pros

Ease of use. Excellent integration withing Oracle modules Can be customized as per requirements Less time in user training Best in class, industry wise solutions

Cons

Working with Oracle support requires some patience Understanding native and third party integration bit difficult

Review Source

Controller  
Used the software for: 3-5 years

### "Review of Oracle Suite"

June 19, 2017

3.0

Pros

It is usable by the entire enterprise. We had a multi-country organization that had access to the entire system and that worked well for us.

Cons

It is not user friendly, especially in accounting. The bank and AR modules were cumbersome and inefficient.

Review Source

Purchasing Specialist  
Used the software for: 3-5 years

### "Oracle"

July 2, 2019

5.0

Pros

Software is easy to use and very powerful. I have used several ERP types of software and to me oracle is the best. It has a logical flow and is easy to find what you are looking for with great tools to help you know what is needed.

Cons

There are several competitors out there that are less expensive. For my money you get what you pay for with oracle.

Review Source

Product Manager  
Used the software for: 1-3 years

### "Back office warrior"

December 21, 2018

5.0

Pros

This is the head chef of the back office software it helps to manage and monitor all the moment of the office

Cons

This need to be monitor even you manage to used even a year sometime bags and log problem for this but this is a great application

Review Source

Team Lead  
Used the software for: Less than 1 year

### "Line other ERP there is positive and negative"

December 13, 2017

5.0

Pros

I like the fact that it is web-based, and depending on your organization's security setup, you can access it from anywhere.

Cons

Java can be a real pain. We set up our users' systems with the right version of Java, the right compatibility mode settings, etc., when they are given their computer.

Review Source

Application Support Specialist  
Application Support Specialist  
Used the software for: 3-5 years

### "Good application but need faster development"

March 21, 2017

4.0

The extra field very useful to get extended information. But some bugs haven't been fixed completely, so we have to use bugfix everytime the problem happen again.

Pros

Easy to create SR. Extra field to be used.

Cons

Bug still exist even though we already do the patch. Development takes a lot of time (more than 5 years)

Review Source

Technical lead  
Used the software for: 3-5 years

### "Excellent Product"

October 6, 2025

5.0

Improve the online patching

Pros

Very easy to customize the product Improved in terms of reduced downtime with online patching User friendly GUI

Cons

Too many patches due to many bugs. Online patching not 100% effective Startup shutdown process should improve

Review Source

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