# SAP Business One Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SAP Business One the right Enterprise Resource Planning solution for you? Explore 344 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214667/SAP-Business-One/reviews --- SAP Business One 4.3 (344) [View alternatives](https://www.capterra.com/p/214667/SAP-Business-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of SAP Business One Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews Comprehensive inventory control platform 100% positive reviews out of 52 Most reviewers describe inventory management as robust, supporting automation, real-time tracking, and integration across business functions. Andrea E Chief Operating Officer, 11 - 50 employees. "SAP B1 (along with OptiPro WMS) allows us to have clear visibility to our inventory throughout our 4-warehouse network, which in turn helps us better manage our purchasing. " High implementation and ownership costs 57% negative reviews out of 65 Some users comment pricing involves significant expenses for licensing, customization, training, and ongoing maintenance, impacting affordability. Yasceine B Quality Manager, 51 - 200 employees. "It is very expensive compared to other ERP's designed for SMB's (mainly the license costs)." Flexible integration capabilities 96% positive reviews out of 45 Most reviewers report integrations enable seamless data exchange, customization, and compatibility with third-party and SAP applications. Zobaida A Sales Engineer, 51 - 200 employees. "Also, SAP Business One integrates seamlessly with other SAP products as well as third-party applications, facilitating interoperability and data exchange between different systems." Outdated and unintuitive interface 40% negative reviews out of 50 Some reviewers describe the user interface as unattractive, difficult to navigate, and lacking intuitive design, hindering ease of use. Integrated sales process management 96% positive reviews out of 23 Most reviewers indicate sales management centralizes sales activities, customer tracking, and reporting, streamlining departmental collaboration. Frequent slowdowns and crashes 66% negative reviews out of 32 Most users report performance and speed issues, including slow response times, freezing, and occasional system crashes disrupting workflow. ## Showing most helpful reviews Showing 1-25 of 344 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audrey H. System Administrator Information Technology and Services Used the software for: 1-2 years ### "SAP business one simplifies organization management" August 15, 2023 4.0 SAP in the workplace helps us to organize our files and reduce the amount of paper we use. We are able to successfully plan for the future of our company by using information from our sap business software. Our efficiency has increased because to Sap's business features. Pros The reporting tools in SAP Business One are fantastic, and I highly recommend them. I am able to create reports on a wide range of subjects, which has really aided my performance monitoring and decision-making. Sap business one has made it much simpler for us to run our company. Assist us in keeping track of our stock and making sure we don't waste money on unneeded expenses. Cons The Human Resources Management subfield is a little corner of the business world. There is less emphasis on production planning when compared to SAP's All-in-One Software. In addition, accessibility via mobile devices presents a number of difficulties. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) For almost two years, I've relied on SAP Business One, and it's served me well. I was able to streamline my processes and work more effectively because to this robust piece of software. Review Source Rami H. Internal Auditor Construction Used the software for: 2+ years ### "A Great fully integrated Enterprise Resource Planning System" February 14, 2021 5.0 I am totally happy with this software because it's customizable to fit our business processes. Pros I am a huge fan of SAP Business One, As a Internal Auditor what I need first is all reports and transactions has been made to check and make sure the business is on track and SAP Business One helped me a lot with reporting feature. And how this software amazingly is fully integrated, When the accountant create a new customer name or add a new item the customer or item appears in all modules, And the feature of Non-Duplicate data which secure master-data from any duplicated entry. Cons SAP Business One is working just great with our business and I didn't face and issue or weak point when I'm using it. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[Oracle Business Intelligence](https://www.capterra.com/p/180/Oracle-Business-Intelligence/) Reason for choosing SAP Business One Because SAP Business One is a suitable with our business industry. Review Source Yasceine B. Quality Manager Computer & Network Security Used the software for: Less than 6 months ### "SAP Business One Review" January 21, 2025 3.0 it is mixture of satisfaction as far performance is concerned but, feeling unconvinced of the high cost. Pros All modules required by small-to-medium business companies are available. The Interface is user-friendly, Cons It is very expensive compared to other ERP's designed for SMB's (mainly the license costs). The initial setup takes longer period. Review Source Maddie B. Game Developer Computer Games Used the software for: 1-2 years ### "Great ERP solution for our company" October 23, 2023 4.0 In the realm of enterprise resource planning (ERP), SAP Business One stands out as a preferred option for smaller and medium-sized enterprises. SAP Business One is an excellent option for companies for several reasons. Pros With one of the greatest systems for in-app modification via user-defined fields, this tiny program covers everything from purchasing to inventory to production to sales to accounting support. Cons Smaller companies may balk at the initial expenditure required to implement SAP Business One because of the software's high price tag. Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[Odoo](https://www.capterra.com/p/135618/Odoo/) SAP company One is a company management software that helps companies increase productivity by automating essential tasks including inventory management, sales, and purchasing. Review Source Maddie T. System Administrator Information Technology and Services Used the software for: 2+ years ### "An easy to use, small ERP for most enterprises" May 16, 2022 4.0 Everything in one convenient location. It is not difficult to find items if you have a clear idea of what you are looking for. Strong controls throughout the organization. The management and running of the business, the variety of services it provides, and its compatibility with other software all come into play here. Pros SAP Business One is a very comprehensive piece of management software. It integrates everything in real time, from customer relationship management to after-sales care, as well as accounting and project management. The potential for B.I. on board are also quite fascinating to consider. A sturdy and dependable instrument. Cons It is possible for there to be an excessive amount of complexity; locating a particular report or document may require a number of steps, and the level of detail may be excessive for straightforward reporting. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) We are now using SAP and SmartMonkey Planner, both of which have integrations that help us in our everyday operations and are quite effective; as a result, we save time and have automated several logistics procedures. It has become an indispensable instrument in today's working world. Review Source Becky F. Software Developer Hospital & Health Care Used the software for: 1-2 years ### "A powerful enterprise resource planning solution" April 5, 2023 4.0 I appreciated the several modules available for use in accurate inventory costing. We required a method to charge incoming containers for Customs, Taxes, Freight, etc. when we imported clothing. It performs admirably in this regard. Pros The ERP system we used was comprehensive, taking care of every facet of our operation from accounts receivable and payable to inventory management, purchasing, sales, and financials. With the help of Business One, we were able to centralize and disseminate information across the company for more informed decision-making. Cons Smaller companies, in my opinion, won't be able to fully benefit from all of the capabilities because they won't have half an FTE to devote to supporting it. Switched from [Kinetic](https://www.capterra.com/p/249741/Kinetic/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) In the realm of enterprise resource planning (ERP), SAP Business One stands out as a preferred option for smaller and medium-sized enterprises. SAP Business One is an excellent option for companies for several reasons. Review Source VR Verified Reviewer Financial Analyst Insurance Used the software for: 6-12 months ### "A Solid ERP for Insurance Company Use" June 26, 2025 4.0 Used it for 8 months in a financial reporting and operations oversight role. Once the initial learning curve passed, it made routine processes more efficient. It’s not flashy, but it gets the job done. Pros It’s surprisingly versatile. For a midsize operation, it covered most needs—reporting, inventory, financials—without feeling bloated. I appreciated the clean integration between modules. Cons Customization can be a bit rigid unless you bring in technicall support. Some of the features felt hidden or not intuitive at first. Review Source LM Lisa M. Finance analysts Accounting Used the software for: 6-12 months ### "My sap experience " March 16, 2025 5.0 My overall experience using SAP has been fantastic Pros I like the most about sap business one that we have all the finance information Cons I like at least about Sap, easy way to create invoice Review Source RT Richard T. IT Director Airlines/Aviation Used the software for: 2+ years ### "SAP at RAM Aircraft LP sister business, DART Aircraft Parts LP" May 13, 2025 5.0 Though not a sales person, as an administrator, I had ample support when I got stuck and for the most part, provided what we needed for the business. Pros Ease of use. As an administrator, I was able to navigate to the invoicing that helped my users do their jobs and the formatting seemed easy to work with. Cons The administrative side could get a bit harry in trying to add or remove users from the system, especially when it came to proper licensing. Other than that, everything else seemed to work just fine. Review Source RG Rajiv G. Finance Analyst Information Technology and Services Used the software for: 2+ years ### "Best Flexible ERP system in market " February 17, 2025 4.0 Overall a good tool to work since it can be even be deployed in a private cloud or on premise Pros one of the best flexible ERP system i have seen where it can be customized easily. Also it can be used for both small and mid sized companies Cons Auto upgrade is a lag...if that can be included it will be one of the best in market Review Source JD Jaquelene D. Bookkeeper Accounting Used the software for: 2+ years ### "Sage One - The BEST Accounting Software to go with" September 8, 2021 5.0 I enjoy working with this software, it is very easy to use, and very easy to learn. Pros The feature i like the most is the bank feeds. You can link your bank with SAGE, and the bank transactions will refresh on a daily basis, leaving you only to allocate the transactions and sparing you time to manual process the bank! But that is not all....you can map the transactions to the correct accounts, which leaves you only to review the transactions and balance the bank! Pretty easy right?! Cons There is absolutely nothing I do not like about this program Switched from [Pastel](https://www.capterra.com/p/176456/Pastel/) Because Pastel license fees are expensive, and Pastel is complex. Review Source AT Andrea T. Director of Accounting Food & Beverages Used the software for: 2+ years ### "Powerful but expensive system" June 1, 2023 5.0 The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs. Pros SAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them. Cons The system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity. Switched from [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) The system was outdated and limited in it's capacity to do what my very organization needed it to do. Review Source AS Anders S. Production Supervisor Food Production Used the software for: 2+ years ### "Great ERP system for mid-top tier production companies" November 15, 2024 4.0 Fantastic ERP system for bigger companies which need stable operations with reliable stock management, forecasting etc. Pros It is stable solution. It is like a swiss knife. Has all functions in a company from sales management to production Cons It has so many features and the user interfaces arent always intuitive. It is good when you know the system. Then it is faster to use however when you need to start up or find a new feature it isnt intuitive. Review Source KM Kasun M. Civil Engineer Civil Engineering Used the software for: 1-2 years ### "SAP Business One for project visualization" November 16, 2024 5.0 As the overall picture, this is very useful tool when it comes to construction planning and visualization. Pros Used this software as a project planning and monitoring tool. It is impressive that this tool allows to input all data from stores, construction sites, offices etc and visualize total cost and the returns very effectively. Cons This interface is not mush user friendly. So most of new commers struggled a lot to get familiar with this. Review Source VR Verified Reviewer Production Production Engineer Food Production Used the software for: 2+ years ### "Fantastic ERP solution for small/mid-size manufacturing operations" December 2, 2023 5.0 We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost manufacturing operation that aren't quite at the S/4HANA level. It's priced lower to suit small businesses, but it still has all the modules you need to automate tons and tons of processes across your organization. It also performs well and has a lot of customization options. Great solution overall Pros Business One supports tons of automated workflow creation options that were very helpful for us across different departments. With these, we were able to make a lot of our inventory check, invoicing, logistics, and auditing processes almost completely automatic. They saved us a lot of working hours and reduced the chances of human error Cons It's a real challenge for IT teams to implement it properly. It takes months to implement it fully and you still have to do maintenance afterwards. Even though it's easier than some of the other bigger ERP tools, you'd still need a pretty solid IT team to get it running Review Source KW Katerina W. Manager Retail Used the software for: 2+ years ### "Solid Business Management Solution for Growing Operations" November 9, 2023 5.0 I've been using SAP BO for about two years and I can say that it's one of the most powerful business management solutions you can have as you expand your operations. We rely on in for inventory, order management, fulfillment, and a lot more. It's very customizable and integrates well with outside tools. All in all, it's definitely driven value for our business. Pros I love how customizable SAP products are. Most of the time, with other tools, you're conformed with the boundaries of the product, whereas with SAP, we've been able to customize everything that comes with it to fit our needs, and even set up the product to work in tandem with processes we have that rely on other tools. Cons I think the support aspect needs a bit of improvement. We could definitely benefit from having people to help with issues and councel us as to how else we can use the product. Review Source GO George O. Program Advisor Non-Profit Organization Management Used the software for: 2+ years ### "SAP Business One is a stable and reliable solution for small and medium sized organizations" September 1, 2023 5.0 Overall, this is an ERP investment that is worth your money. Make sure you get the right partner to handle the implementation and make the best use of the system. Pros \- We have used SAP Business one for almost 3 years now. It's a comprehensive ERP solution that meets various of our needs. The fact that SAP is a global leader as far as ERPs are concerned, there is great credibility associated with SAP Business One.- It is an all round system that is used across all our departments to manage the various aspects of our organization. Financial management is key. The main financial management aspects like the general ledger, accounts payable, accounts receivable, bank reconciliation and financial reporting work perfectly well.- SAP Business One can perfectly handle the entire sales cycle from CRM stage( Customer relationship management) to the point where you invoice your client for services delivered. At the CRM stage, you can onboard a lead into the system and manage all the activities in a pipeline related to the lead upto the point where they become a customer. Once a lead becomes a customer, you can send them an official quotation after which upon approval and acceptance and making an order, you can can generate the sales order in the system, and eventually when you supply the intended goods, you post a delivery note in SAP together with the sales invoice and later once the customer pays for the goods, you post the incoming payment which marks as the completion on of the sales cycle. Cons SAP Business one can be expensive for some small businesses to afford. Also, the whole process of implementation needs to be driven by the right team of consultants for the implementation to be successful. We are Lucky to have had a good team who would work around the clock to make sure that our implementation was a success. Review Source KC KERI C. Accountant Accounting Used the software for: 2+ years ### "perfect for business" April 12, 2024 5.0 My overall experience with SAP Business One has been positive. It greatly improved our business operations from accounting and inventory management to sales and reporting. Pros ts comprehensive suite of integrated business management tools. The system offers a wide range of functionalities.. Cons The cost of licensing and ongoing maintenance can be a drawback for some organizations.. Review Source KM Khadir M. Cloud Engineer Information Technology and Services Used the software for: 2+ years ### "Best Business solution" December 11, 2022 5.0 Excellent solution for enterprise management software requirements. Pros We have a great features with this product. And we have successfully integrated with our existing business solution SAGE ERP as well. Yes we do implement in awscloud as well. Cons If Inventory management and cost control with a single module that will he good thing . Yeah during intigration with Existimg SAge we feel like difficult but it's manageable. Nothing to worry. Review Source Dheeraj U. Business Development Manager Staffing and Recruiting Used the software for: 2+ years ### "Fantastic UI and a stable and effective economic system" February 14, 2023 4.0 Overall, this programme is nice, although it may be expensive and has a reasonable learning curve. streamlined every procedure and obtained complete responsibility for every single transaction. Process monitoring in real-time and the capacity to obtain useful managerial information. Reports and management reports are often well-liked by business managers. Pros Comparing the program to other local programs, it offers a reasonable price-performance ratio. The solution is quite adaptable and may be tailored to your company plan as well as to each department's unique needs inside your organisation. If you are willing to invest a lot of money over time, your potential to alter for your personal usage is practically endless. Because it seamlessly connects with other SAP systems, it is perhaps the greatest robust, dependable, compliance solution for corporate and large companies. Cons Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting. Its main components do not include an embedded HR Module. Instead of adding fees for each upgrade, they ought to incorporate additional features in the base package. Review Source WA William A. IT Admin Chemicals Used the software for: 2+ years ### "Driving important changes in your company with SAP B1" May 27, 2021 5.0 SAP B1 has been able to give a significant boost to operations within the company. Practically going from basic controls to more complete controls, visualizations and traceability of operations is something that is basic that every company should have. But it is key that the company is clear about its internal processes and where it wants to go. Pros SAP B1 allows companies to make an evaluation of each of the processes and to improve them in the best way. SAP B1 can become a great ally of the company for the control and management of the processes. Cons It is important to note that what an ERP software cannot do or does not adapt to the company's model does not mean that it is not good. For this reason, it is important that companies that decide to implement SAP B1 do a prior process analysis to know how the company is doing and compare it against SAP B1 and in this way the best decision can be made about which ERP to implement. Review Source ST Siara T. Manager Dairy Used the software for: 6-12 months ### "Sap Business is an excellent software" March 8, 2023 5.0 The problems of inventory and optimal delivery to the customer have ended with Sap business, the creator of this system has given a 360-degree turn to the organization in general sense of companies Pros The most impressive functions are the excellent inventory control, the excellent management of the logistics of delivery of orders, the speed of the same because it is not a software that is fried or paralyzed. Fitting it to our work system was my best investment because since we have Sap Business we have managed to maintain the satisfaction of our customers and our client portfolio has risen significantly. Cons If you had a GPS system added so from the same system you can locate the address of the client would be great Review Source VR Verified Reviewer Coordinador de tesorería Used the software for: 2+ years ### "Overall my experience has been good but I would expect much more from this software" July 4, 2018 3.0 Pros I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports . Cons What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat. Review Source Sarvesh Kumar S. Project Engineer Packaging and Containers Used the software for: 2+ years ### "SAP B1 is nice software which I work on" July 1, 2021 3.0 Nice software for inventory Management Pros All Departments work on 1 platform You Can Generate Bill of Materials You can easily find any data Change process needs approval Cons Its slow software it take so much time for response. Review Source Marco S. IT Administrator Retail Used the software for: 2+ years ### "A Good Tool To Do What is Required" September 23, 2022 5.0 Pros It manages and regulates various functions, including accounting, inventory, purchasing, sales, providing invaluable assistance to the sales department as it helps to control the sales process from orders to control customer visits, also allows you to keep track of expenses, quite nice to use as it offers many opportunities. Cons To use its full potential it lacks flexibility to choose the modules or functions you want or need, any information needed must be entered manually without being able to automate it. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[Tryton](https://www.capterra.com/p/146240/Tryton/)[ERPNext](https://www.capterra.com/p/164441/ERPNext/)[Dolibarr](https://www.capterra.com/p/159500/Dolibarr-ERP-CRM/) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.