# Primetric Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Primetric the right Time Tracking solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214130/Primetric/reviews --- Primetric 4.9 (66) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Primetric Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews DB Damian B Software TesterInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “In Primetric, I can see my exact allocations (and I do not have to calculate them separately) and I just click on them to add the hours to my calendar. And I no longer get lost in my allocations, which is a big plus, too“ June 7, 2022 FZ Filip Z SpecialistComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “does not generate utilization reports in Google Sheets (for now only csv and xlsx)“ September 27, 2022 Daniel M Tech LeadComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “From my perspective, Primetric has everything a manager would like to have in such advanced tools: numerous features, intuitive UI and live updates.“ October 18, 2022 RB Rafal B Senior Software EngineerComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “In this case, logged working time is lost on save and Primetric asks you to log in again.“ June 14, 2022 WH Wiktor H Software EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Dynamic views, real time updates and intuitive UX make Primetric a tool that’s perfect for people who want to focus on their work instead of reporting it.“ June 24, 2022 JG Jakub G Azure EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “There were some problems with the responsiveness of the application on a mobile device during use.“ September 27, 2022 AD Adam D QAEComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “What I like most is the ability to configure hours for individual projects for one-click reporting.“ September 17, 2022 Iwona S Project managerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “We previously lacked a thorough understanding of planning and financial management, as well as the ability to compare these plans to reality.“ June 15, 2021 ## Showing most helpful reviews Showing 1-25 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Agnieszka C. Head of Finance and Administration Information Technology and Services Used the software for: 1-2 years ### "Five star reporting and time tracking combined " July 20, 2022 5.0 Apart from the excellent features, Primetric doesn’t freeze and has no other technical problems. It has, though, a wide range of integrations I use to combine the information from different tools. They’re updated in the real time, so I always have all the information I need to generate accurate reports Pros I generate reports all the time, both for internal and external purposes. It used to be a very burdensome task, but now it’s just a matter of a few clicks. In Primetric, I can flexibly create and edit reports based on the data that’s already in the system, so I do not have to prepare information separately. I can also customize my reports and change them as I wish. To add to that, the reports are also connected to the time tracking feature included in the tool, so they are also perfect for monitoring and reporting on employee’s performance. Cons The search feature in the People tab could be better. Right now, after I click on one person’s profile, I need to go back and reload the page to see another. It’s quite burdensome right now. Switched from [TMetric](https://www.capterra.com/p/148624/TMetric/) More functionalities in one tool, tailored to our business needs Review Source Response from Primetric October 11, 2022 Thanks, Agnieszka! AK Anton K. Founder and CEO Outsourcing/Offshoring Used the software for: 6-12 months ### "Comprehensive solution for managing an IT outsourcing company" October 22, 2021 5.0 The implementation of Primetric was smooth, and we started using it quickly. At the moment, Primetric will serve as my backup, but it might soon become the main tool I’ll be using to manage our projects. My main objective right now is to get a 100% mirror of our current management records. Pros Primetric comes with a broad range of features that cover the most important requirements and use cases of IT companies like ours. Based on my experience, I think it’s the best management and allocation system for an outsourcing company. Cons There’s no denying that just like any other solution, Primetric takes some time to get used to. But it’s well worth the effort because of all the features waiting there. Alternatives considered [Tempo Timesheets](https://www.capterra.com/p/190126/Tempo/) Reason for choosing Primetric We wanted to implement a system to collect the most important information about the company in one place. We had a few Jiras used with clients, and it was hard to keep track of the whole thing. I had to export data from the systems, enter them manually, monitor projects, and use spreadsheets to track finances in one place (and, for example, adding overheads). Review Source Response from Primetric November 8, 2021 Thanks Anton! PJ Patryk J. Agile Lider Hospital & Health Care Used the software for: 1-2 years ### "Cool thing" August 12, 2021 4.0 cool tool Pros ease of use. The most important things are in front to user Cons big amount of possibilities that I was not able to use Review Source Response from Primetric August 17, 2021 Hi Patrick! Thank you for your review! VR Verified Reviewer CIO Information Services Used the software for: 6-12 months ### "Primetric is a great tool for project management" August 16, 2021 5.0 Pros Flexibility and pace of changes. Communication and cooperation with Primetric make it an unrivaled tool. Cons UI / UX is not always the most intuitive and takes a while to get used to Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Forecast](https://www.capterra.com/p/138122/Forecast-it/) Reason for choosing Primetric Dynamics 365 Project Service is hard to implement into organization and does not address all the critical aspects. We had great contact and possibility to verify Primetric with its current clients. Switched from [Resource Management](https://www.capterra.com/p/231304/10-000ft/) Features set, great support and contact. Price for value. Review Source Response from Primetric August 23, 2021 Thank you! Dominika S. IT Recruiter Information Technology and Services Used the software for: 6-12 months ### "Using Primetrick allows me make a habit and be better organized" June 6, 2022 5.0 Pros Primetrick is easy to use and I like the flexibility of the tool. I can keep track of the time of my tasks. When I start, I choose start, and when I finish, I choose stop. I can register scheduled tasks in Primetrick in the morning, which I have in my calendar, and if something changes, edit them later. In my opinion, using Primetrick allows me make a habit and be better organized. Cons It's hard for me to point out what I don't like about Primetrick. At the moment, the tool meets all my expectations. Switched from [Toggl Track](https://www.capterra.com/p/247745/Toggl/) Because I changed my job and started working in a new company Review Source Response from Primetric June 7, 2022 Thank you, Dominika! Damian D. COO Information Technology and Services Used the software for: 1-2 years ### "All the IT projects reflected in a single tool " March 21, 2022 5.0 In my experience, Primetric is a really good tool for any IT company wishing for exponential growth. It can both simplify the processes and scale them at the same time, and that is something not many other solutions can achieve. It also offers a variety of features one can choose from, for example budgets, forecasts, project portfolio management and advanced resource view, so I can always find what I’m looking for with this tool. Highly recommended. Pros The main advantage of this software is that it is a perfect reflection of software development processes in my company. Primetric covers all the actions you may need to complete a project; I can manage my resources there, I can plan and forecast my projects and, last but not least, I can monitor them, check their finances and react to any unexpected changes. Although it may sound complicated, Primetric is definitely not chaotic. I really enjoyed its simple, yet effective design that helped me get a hang of all operations I need to control. I could also see that with such features my processes were no longer time consuming and exhausting; now they are as straightforward as they can be. Cons While Primetric already offers some integrations, I feel like the tool could use some more. There are many new tools on the market I would like to add to the app, but they are not yet supported by it. Alternatives considered [Float](https://www.capterra.com/p/136078/Float/) Review Source Response from Primetric May 12, 2022 Thank you, Damian! We are currently working on new integrations with more CRM, HR, and PM systems, so I hope that you will be able to use them soon. Jakub P. Project Manager Information Technology and Services Used the software for: 2+ years ### "Tool tailored to the needs of project managers " March 15, 2022 5.0 In my case, Primetric was mostly used for planning and project management. In both of these situations, it was a very good choice. That is because it combines high-level views meant for the managers with transparent plans available for all the specialists. As a result, anyone in the company can check what we are doing, when, with what kind of resources, and for how much - and it just makes management so much easier. Pros Primetric was clearly created with managers’ needs in mind. It offers detailed information on all the processes going on in the company (projects, employees, tracked hours, vacancies, and more). At the same time, it also has a number of configuration options allowing users to view this information from different perspectives, such as reports, Gantt charts and calendars. I also noticed that the tool is quickly growing and trying to respond to users’ needs even more - and I feel that this approach is the best thing you can have as a customer. Cons Whenever large quantities of data are processed, UX/UI doesn’t seem to keep up with them; it could use a bit more work. APIs could also be expanded (i.e. filtering and automations). Switched from [Costlocker](https://www.capterra.com/p/156990/Costlocker/)[Float](https://www.capterra.com/p/136078/Float/) Primetric have more features we need Review Source Response from Primetric May 12, 2022 Hi Jacob - thank you for such an excellent review! I just wanted to let you know that we've upgraded our backend, and now, the calendar and other charts are running smoothly and without any lags. The documentation has been updated regarding the API side, and all endpoints are available now. Iwona S. Project manager Information Technology and Services Used the software for: 6-12 months ### "Primetric reinvented how we see our software company." June 15, 2021 5.0 We previously lacked a thorough understanding of planning and financial management, as well as the ability to compare these plans to reality. In addition, Primetric calculates lots of other indicators that are critical from the standpoint of an IT firm. Our teams can now see what's going on between projects, how the implementation is progressing in relation to the plans, and the financial impact - all in one place Pros Primetric is a comprehensive solution that helps IT companies explore their key indicators and compare their plans with reality. The calendar is a really great feature as it allows us to see people’s availability from a bird's eye view. Moreover, Primetric’s API helped to integrate the solution to the other tools we’re currently using. Cons I honestly admit that I can't get used to the filter that appears after clicking on the field. Reason for choosing Primetric Primetric became part of our app landscape because it’s an all-in-one system for planning, tracking, and forecasting the availability of developers and finances between projects in the IT service industry - and it has super responsive support! Review Source Response from Primetric June 21, 2021 Hello Iwona! Reading such a review is a pure pleasure. Thank you! Bartosz P. CEO Information Technology and Services Used the software for: 2+ years ### "itCraft switched to Primetric" May 20, 2022 5.0 Pros First of all, we have everything in 1 place: time tracking, resource planning, and financial reports. Primetric was created for Software Houses in cooperation with Software Houses. Cons Initially, the product was not perfect in terms of UX / UI, but there are positive changes. Alternatives considered [Harvest](https://www.capterra.com/p/75598/Harvest/) Review Source Response from Primetric June 7, 2022 Bart, it's a pleasure to work with itCraft! Bart R. Project Manager Computer Software Used the software for: 6-12 months ### "Primetric - good tool to optimise project management" October 17, 2022 5.0 Thanks to primetric I have learned how to automate a lot of small tasks in project management. It helped us to remove boring and administrative work from project managers' work. Pros Primetric introduced me to good planning of work for all of the team members. Thanks to its calendar view I'm able to quickly review and find gaps in our management. So it not only helps to allocate team members but also to make better decisions in recruitment strategy. Cons The budgeting view and options are not there yet compared to apps dedicated to finance Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Primetric Dedicated software, not a general tool Review Source Response from Primetric October 20, 2022 Thanks, Bart! We recently added new financial dashboards to the app. We hope that they are helpful. SI Sebastian I. Software Engineer Computer Software Used the software for: 1-2 years ### "An easy to use time logging and resource management tool" September 30, 2022 5.0 I use Primetric as time logging, vacation planner and resource manager tool and it lasts over a year. I never had any problems with this tool, it always has been available and ready to use. The support crew is nice, quick and professional. Pros It is very easy to use and has simple, readable interface. Just few seconds after I started using that I knew where to click and where the information I need are. I like the amount of functionalities - not too much not too little - you won't get lost here. The graphic layout is also pleasing to the eye - modern, simple and functional. Cons Not too much - sometimes I forget myself and try to add new time log entry while being on week view, not day view which allows to add only hours log but not specific tasks which were done during the day. I know it's logical solution but intuitively I would like to have such possibility. Right now you have to enter the day view to add your daily occupations. You can't do it in the week view and see other days. Apart from that I'm a fan of compact designs so I'd love to see the layout which is not full width but only part of screen. But it's just a wish not complaint. Review Source Response from Primetric October 11, 2022 Thanks, Sebastian! DM Darwin M. Senior Software Enginner Information Technology and Services Used the software for: 1-2 years ### "Allocations in a very transparent version" May 20, 2022 5.0 I’m very satisfied with Primetric and all its features. They are perfectly well organized and intuitive, so working with the tool is not time consuming, it is simply pleasant. I would recommend the tool to anyone from the IT industry. Pros As a developer, I need to constantly keep track of all the projects I’m taking part in. Primetric helps me do just that. It is an incredibly transparent tool that displays all my allocations in a form of intuitive calendar. With that tool, I can clearly see all the past, current and future allocations and plan my work accordingly. I also do not have to spend hours looking for the options I currently need; in my experience, they are all where I would expect to find them. Cons I would like the tool to provide me with a list for all the activities; right now, it is not possible. Review Source Response from Primetric June 7, 2022 Thanks, Darwin! Soon, you should be able to track time to all issues or project phases synced directly from Jira :) ZC Zofia C. Tester Computer Software Used the software for: 6-12 months ### "I’m very happy with Primetric and its time tracking feature" June 20, 2022 5.0 I use Primetric for time tracking, and I find this feature very intuitive. I’ve never had any problems with it, and it drastically improved the transparency of my work. It just takes a few seconds to finish the daily report there; it’s simply no longer a burden. Pros What strikes me about Primetric is that it’s a really intuitive tool that was definitely made with users’ needs in mind. All the processes are very simple and effective, and the tool itself doesn’t need hours of extra time to reload each time I want to change something in a given view. It’s just pleasant to use. Cons I would like the time tracking feature to have a view for the entire month, not just weeks. Review Source Response from Primetric June 27, 2022 Hi Zofia! Thanks for the feedback! You can turn on the monthly view by changing calendar settings. Kamil F. COO Information Technology and Services Used the software for: 1-2 years ### "Primetric provides real-time project insights for better resource utilization and planning." June 7, 2021 5.0 When a project is in progress, we use Primetric to keep track of its budget by checking cash flow and predicting potential earnings. If there are any issues, we may add a new variable to see the data in a different context right away. For example, if the long-term partnership with this client has been good, it might make sense to run one sprint with a lower margin. Pros Before implementing Primetric, we could only learn how the project worked in terms of the budget at its end. Thanks to the solution, we can now review the status every day to see the project's burn rate and respond accordingly thanks to the integration with Clockify. All is automated, allowing us to have total control over the project's profitability rate. Cons The Clockify integration could have more options. Reason for choosing Primetric The main obstacle we faced on a regular basis was keeping track of a project's budget when it was still in progress. We needed a solution that could provide this kind of real-time information and allow us to change the project's path if the margin fell short of our expectations. Primetric was a perfect match for our requirements. Review Source Response from Primetric June 21, 2021 Thanks, Kamil! A pleasure to work with you! Michał S. Junior Android Developer Computer Software Used the software for: Less than 6 months ### "Better planning and improved work efficiency thanks to Primetric’s features" October 12, 2022 5.0 Despite being a relatively new user of Primetric, I feel like it has already improved my work drastically. It definitely helps me stay on top of my responsibilities and plan them better than before. I feel like the tool is exactly what I need for my job. Pros Primetric helps me to monitor and plan my work without being overwhelming or overcomplicated. Generally, I use the tool to see my responsibilities for the days and weeks to come, and monitor my progress in tasks and projects I’ve already started working on. Primetric provides me with exact and accurate information I use to improve the quality of my work and my plans. Cons I found nothing I would like to change in this tool. Review Source Response from Primetric October 20, 2022 Thanks, Mike! Wiktor R. Unity Developer Computer Games Used the software for: 6-12 months ### "Great and easy to use" February 17, 2022 5.0 Pros Primetric has an easy and responsive UI. Additionally, it has Jira and Tempo integration which makes it the perfect tool for time tracking and time management as well as reporting. Cons It takes some time to get used to using different periods for timesheets than daily. They are just not consistent with the day periods layouts. Review Source Response from Primetric May 12, 2022 Hi Victor! Thank you for your review. CK Charu K. Sr. Digital Marketing Executive Information Technology and Services Used the software for: Less than 6 months ### "Effective Software for Projects Planning and Management" December 9, 2022 5.0 Primetric a very useful software for reduce your time and efforts. It's a perfect solution for digital agencies like us to manage multiple projects and track time, expenses and workload. Pros It's probably provided all the features which helps you in your time and effort reduction. You can manage your projects planning through calendar management feature. Many other features like task management, status tracking, Time & Expense tracking are very useful and effective. Cons I'm using this software for handling multiple projects planning. For now i didn't face any issue with this software. Review Source JK Jhanvi K. SEO Team Leader Information Technology and Services Used the software for: Less than 6 months ### "Amazing Projects Planning Software for Small Organization" November 15, 2022 5.0 Primetric is very useful software for projects planning and resource management. It's worth your projects progress in very easy way. Must try for projects planning and management. Pros It's very easy to use and time saving tool for projects planning. They offers many useful and powerful features which helps in managing tasks progress. Cons Quit difficult for new users but once you setup it will be understandable. Review Source NK Natalia K. People&Culture Specialist Information Technology and Services Used the software for: 6-12 months ### "All in one place" June 7, 2022 5.0 Pros I am working in a rapidly growing organization. Primetric helped us gather all people in one place and manage their allocations. I think each department values it for a different functionality for itself. From my perspective, the most important thing for me is that I can see to which teams and projects individual employees belong and who is the supervisor. The option of reports from which we can extract anything we want is also very helpful. Cons Sometimes the page won't load and you have to wait Review Source Response from Primetric June 8, 2022 Thanks, Natalia! BP Bartłomiej P. Head of PMO Information Technology and Services Used the software for: 1-2 years ### "Very good tool" July 13, 2021 5.0 Pros Overview of project portfolio and resources along with planning and adjusting on the spot. Very elastic to model different projects and situations. Cons Missing time tracking desktop widget or browser extension. Review Source Response from Primetric July 14, 2021 Thanks, Bart for your feedback! We hope to prepare such an extension in the coming months. PD Piotr D. Software tester Information Technology and Services Used the software for: Less than 6 months ### "Seamless time tracking with brilliant integrations " May 17, 2022 5.0 This tool is all about simplicity and transparency. Whatever I use it for, I can achieve my goal in just a few seconds. I use it mostly for time tracking and - with all the allocations in place - I just need a few clicks to confirm the hours I have worked. Simple, efficient, easy to remember; I couldn’t ask any tool for more. Pros This software is really good at being combined with other solutions. In my case, Primetric was integrated with tools for human resources used for reporting absences and days off. I was pleasantly surprised when it turned out that the information is instantly exported from the system to Primetric, providing me with accurate and up-to-date information whenever I need it. Cons I would like to choose many types of notifications at once, and right now there’s no such an option. Review Source Response from Primetric May 18, 2022 Thanks, Peter! AN Adam N. Test Automation Engineer Information Technology and Services Used the software for: Less than 6 months ### "Great software" April 28, 2022 5.0 Pros Intuitive, smooth interface. SSO login option. Cons Interface for mobile browsers should be improwed. Review Source Response from Primetric May 12, 2022 Adam, thanks for your review! We are working on a mobile interface, so I hope that you will be able to use Primetric there soon. MM Maciej M. Head of Web Information Technology and Services Used the software for: 6-12 months ### "Tool with potential and still improving" August 27, 2021 5.0 I use that tool everyday, I'm still looking forward to new features to come! Pros \- Having all info about employers in one place. - easy to manage when it comes to add new and take back accesses - customer support is actually listening users - reports generation - clear road map Cons \- not intuitive datepicker - When I click a calendar I'm always surprised about the date that is selected - it's randomly sometimes 2018, sometimes it's one month ago, sometimes it's just today. You never know ;) - some settings in tool are not remembered, ex. if I have a week mode (week filter) in timesheet, I would like to have it next time I turn on tool again Review Source Response from Primetric May 12, 2022 Hey Matt - thanks for the review! It's great to see that you are using Primetric so comprehensively :) Regarding the cons that you reported: - not intuitive datepicker - When I click a calendar I'm always surprised about the date that is selected - it's randomly sometimes 2018, sometimes it's one month ago, sometimes it's just today. You never know ;) --------> fixed - some settings in tool are not remembered, ex. if I have a week mode (week filter) in timesheet, I would like to have it next time I turn on tool again --------> fixed Szymon B. Project Manager Information Technology and Services Used the software for: 6-12 months ### "A fantastic solution for getting all the financial insights into your company" December 16, 2021 5.0 Any company looking for strong reporting capabilities - especially in the area of finances - should get interested in Primetric. Prior to installing it, I didn't have a tool that allowed me to check the profitability of a project with such precision - or carry out any other type of financial analysis. Combined with powerful resource allocation features, the financial reports are what make a difference here for me. Pros Financial reports are a major advantage of Primetric. They allow me to see how much profit and cost a certain project made, and how that translates to the overall profitability of my company. Also, I get easy access to developer rates which is really helpful for rapid project estimation. Finally, Primetric helps tremendously in resource allocation and gives us a bird’s eye view of current, future, and past allocations for easier planning. Cons There was one aspect of the software that presented a steep learning curve for me - project settlement. It took me a long time to figure out how to properly settle tasks. I still made mistakes though, and when that happened I was forced to remove the project and start again. Review Source Response from Primetric May 12, 2022 Hey Simon! Thank you for your review, and it's great to read that you use our financial module to track and forecast your projects' profitability! We've added additional articles to our knowledge base, so the settlement process should be easier to understand now. Best! Mateusz S. CEO Program Development Used the software for: 6-12 months ### "Project management, resource and budgets in a single platform " March 22, 2022 5.0 I’m completely satisfied with my Primetric experience. The scope of features is impressive, with resource, project and budget management being the main points of interest for me. To add to that, the features work together smoothly and, despite their complexity, they are displayed in a very intuitive way: with charts, tables, calendars and automated reports. Overall, I think I will stick to Primetric for a very long time. Pros I like the fact that Primetric combines the management of resources and projects with their finances. That mixture of features allows me and other managers in my organization to monitor profitability and improve it further. I can see the details of all the costs, including wages and their changes, overheads and other spendings, compare them to incomes and settle them - all while looking directly at the project in question. It’s a very convenient solution. Cons I would like Primetric team to expand the solution’s access management, so I could decide in detail what PMs see in their profiles. Review Source Response from Primetric May 12, 2022 Matt, you extracted the essence of the benefits - thank you! Similar Products Featured