# Sage X3 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sage X3 the right Order Management solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213927/Sage-X3/reviews --- Sage X3 4.3 (116) [View alternatives](https://www.capterra.com/p/213927/Sage-X3/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sage X3 Ease of use 4.1 Customer Service 3.9 ## Pros and Cons in Reviews UK Usman K Sage ConsultantMining & Metals, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The system allows extensive customization, robust reporting (SQL/Query Tool), and supports complex processes like inter-site, multi-company, and regulatory compliance integrations“ March 31, 2026 SF Sophie F Group Financial AccountantInformation Services, 51 - 200 employeesUsed the software for: More than 2 years. “Additionally control is a bit lacking with Sage X3, it is difficult to do things like close down month end or specify roles due to having to look in multiple places.“ April 23, 2026 PT Preci T RepresentativeComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “Sage X3 is a robust and flexible ERP system that excels in managing complex business operations across multiple departments, locations, and even countries.“ May 21, 2025 BT Brian T IT ManagerWholesale, 11 - 50 employeesUsed the software for: 1-2 years. “They switched to subscription only and seem to dislike us because we have a perpetual license, even though we pay annual support.“ May 20, 2026 PT Preci T RepresentativeComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “It’s a scalable enterprise level ERP that offers deep functionality for companies with complex needs. Once the system is properly implemented and users are trained it becomes a central hub for efficient business operations.“ May 21, 2025 SF Sophie F Group Financial AccountantInformation Services, 51 - 200 employeesUsed the software for: More than 2 years. “For example, a change in the year end date was not easy for us as there has been forward postings for deferred revenue.“ April 23, 2026 OT Omkarsingh T Software EngineerComputer Software, 51 - 200 employeesUsed the software for: I used a free trial. “We chose Sage X3 because it allows multi-site, multi-currency, and multi-language operations — all crucial for our international setup.“ May 13, 2025 SK Spencer K Director of Enterprise ServicesFood & Beverages, 201 - 500 employeesUsed the software for: More than 2 years. “An example includes not being able to allocate product to quotes.“ April 30, 2026 ## Showing most helpful reviews Showing 1-25 of 116 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Angel R. Marketing Coordinator Real Estate Used the software for: 1-2 years ### "Sage X3 for sales management" February 1, 2023 4.0 Sage X3 is a great solution in our company to keep order in our sales management helping us from the accounting part to the inventory issue with a great accuracy that helps in our company to increase our productivity and maintain an order that has been forming for years, being key to business development. Paperwork-filled processes were left behind in our company since we have been using Sage X3. Pros Sage X3 has an excellent user interface, it feels like all the icons and elements are in the right place to do the best job possible, keeping our users happy and familiar with all the possible tools within the platform. Importing and exporting data can be done in bulk helping us keep our file central up to date and saving a great deal of time. This tool is not suggested for small companies since the amount of functions and where it is directed goes far beyond, a very powerful tool that has minimal flaws that gradually have been resolved, the tool provides a lot of support when it is implemented correctly which is not easy, and its customer service is not as good as expected of a very powerful tool. Cons One of the things that have caused us most intrigue is that its error messages are not in our native language, so if we do not speak another language it is impossible to understand what it is about, it would be a good point to improve. The initial configuration of Sage X3 is not as simple as expected, which forced us to hire third parties to make it work and this represented an extra expense that was not contemplated in the investment. Review Source SM Steve M. CPA Child Day Care Services Used the software for: 2+ years ### "Software that adapts to fit your business." September 2, 2025 5.0 It's great. I love the modifiability. As i learn more and more i am amazed at the breadth of the built in features. Pros With X3 you can make the software fit your business. Not make your business fit the software. The tools are built in to make this happen. Cons Improvements and changes for new technology and features are rapid. Though the tools are there to move to new versions, it is still time consuming. Typically it's a weekend project at least. Switched from [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) The client version was obsolete and lacked some features. Review Source HC Haley C. Business Analyst Consumer Goods Used the software for: 2+ years ### "Sage X3 Review" April 30, 2026 5.0 Pros It is customizable, and widely used for a variety of company types. We use a vendor and experience easy implementation. Cons I don’t know 4GL, so instead of in house customizations we have a third party vendor for our changes. Review Source VR Verified Reviewer ERP Support Specialist Chemicals Used the software for: 1-2 years ### "Sage X3 ERP has been a useful asset for our company, is great for stock/dropship companies." July 10, 2018 3.0 Pros I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation. X3 has a very easy to understand and easily navigable user interface. Cons I do not like the limited capabilities of the canned reports and queries provided with X3. I also do not like the slow response time from the support staff. The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading. Review Source AT Andrew T. Operations Analyst Information Services Used the software for: Less than 6 months ### "Reliable ERP for Workflow and Process Management" May 15, 2026 4.0 Overall, Sage X3 improved workflow consistency, operational visibility, and collaboration between departments while helping reduce manual approvals reporting work, and disconnected processed. Pros Sage X3 helped centralize workflows, improve reporting visibility, and automate repetitive operational tasks across finance, inventory, and procurement teams while reducing manual coordination work. Cons The learning curve can be difficult for new users, and some advanced configurations and reporting sections require additional setup time and technical support to fully optimize workflows. Review Source NI Nicole I. Project Coordinator Construction Used the software for: 2+ years ### "I've tried them all, Sage is ELITE!!!" May 1, 2025 5.0 We have been with Sage for almost 10 years and out of all the programs we have had, this is the very best. The price is right, customer service is amazing, and the software is so easy as child could use it. We love Sage, they are the only software for us. Pros My favorite thing about Sage is how user friendly it is. Our trainees love learning it because it's so simple and I feel like it's next to impossible to make a mistake you can't correct in record time. Customer service is ELITE. Cons The only thing I don't love about Sage is that they are not yet integrated with my other management software, but they assured me they will be soon and then work will be even easier. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) This was before my time here at this office. I have heard how much the staff didn't like it. Review Source RC Richard C. Senior Manager Food & Beverages Used the software for: 1-2 years ### "One of the best ERPs on the market" January 19, 2026 5.0 No ERP is perfect but, value for money, ease of use, and the flexibility to be customized. One of the best ERP systems in the market. Pros Value for money - Advanced functionality for an affordable price, especially when compared with other Tier 1 ERPs like SAP and Oracle. Ease of use- Fairly useful UI. Customizations - One of the most flexible ERPs in the market. Cons Frankly, it is an very good ERP solution. It can compete with Tier 1 products like SAP and Oracle, and the pricing (both in licensing and implementation fees) is well bellow those. Review Source EJ Ethan J. Senior Auditor Accounting Used the software for: 2+ years ### "Complex but effective" December 23, 2025 4.0 Overall i have had a positive interaction with X3, however the inital start can be difficult as it can be quite complex. It is an effective tool for product based businesses with complex stock systems. Pros Sage X3 is a useful tool for accountants in a manufacturing based business looking to keep track of various stock types. It has an approachable interface that can be utilised in various ways to generate stock reports and utililisation reports. Cons The initial issues i had with X3 were in relation to the learning curve, it can be quite difficult to fully adapt to the system and understand how to use all the tools effectively. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Additional stock and inventory management. Review Source RM Ruben M. IT Operations Manager Computer Software Used the software for: 2+ years ### "The Splendor and Misery of Sage X3" August 19, 2025 4.0 I have been working with X3 for over 3 years, and my overall experience with ERPs is more than 12 years. This experience is controversial. On one side, it constantly amazes me with its wide range of customization. On the other side, there is a steep learning curve, complexity, and poor documentation. Pros Flexibility. Many things that require customizations in other ERPs can be done in Sage X3 via options, configurations, and formulas. Cons Steep learning curve. As one of my Sage X3 course instructors said, "Despite your experience with ERPs, in Sage X3 you can't play it by ear or guess; you must know. The workflow is often not logical." Review Source FL Francois L. Vice president Textiles Used the software for: 1-2 years ### "A good accounting software. " October 3, 2025 4.0 I like to use this accounting software. It help me to save a lot of time and allow me to do something else. Pros Your software is easy to use, the accounting management is user friendly. Excellent value for this price. Cons I can’t use the entire functionality of the software due to a malfunction of the bank link process with Desjardins. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Sage X3 More friendly than the competitive compagny. Switched from [Dynacom Enterprise](https://www.capterra.com/p/95008/Dynacom-Enterprise/) It was too exepensive for my enterprise. Review Source AS Anthony S. Analyst Accounting Used the software for: 2+ years ### "Solid system with lots of features which just works " February 11, 2025 4.0 Overall a good system with logical process structure, highly customisable and data driven Pros Easy to navigate, logical flowthrough of processes and easy to customise and pull data from. Cons Not great for Warehouse Management and some default system logic needed tweaking Review Source Response from Sage February 25, 2025 Thank you for your thoughtful review of Sage Intacct. We're glad to hear that you find our system easy to navigate, logically structured, and highly customizable. We appreciate your feedback on warehouse management and system logic, and we'll work on these areas. Your insights are invaluable as we strive to improve our product. Anna Parker - Customer Advocacy Executive TF Tanetia F. Accounting Supervisor Food Production Used the software for: Less than 6 months ### "Sage x3 review " July 29, 2025 5.0 Pros Processes for payments setting up ach payments processing accounts payable invoices setting up new vendors Cons Filtering was my least favorite. And some of the setup functions for processing payments for accounts. Switched from [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) Poorly implemented software during setup Review Source AM Aditya M. Human Resources and Operations Manager Outsourcing/Offshoring Used the software for: 6-12 months ### "My Honest Take on Sage X3" May 6, 2025 4.0 Sage X3 is a solid choice if you need a powerful ERP that can scale with you. Just be prepared to invest time into the setup and training. Pros It’s pretty powerful. It helps to manage our finance, inventory, and operations. It’s flexible and handles multi-site, multi-currency work well. Cons It’s not the easiest to learn. The setup takes time, and you’ll likely need help with customization and support. Review Source Response from Sage May 9, 2025 Aditya, thanks so much for your thoughtful review. We're so glad Sage X3 is delivering the results you were seeking. If you'd like to chat about how we might improve customer onboarding, please don't hesitate to reach out. We want to reduce as much friction as possible for you and other customers, so your thoughts on this subject would be incredibly helpful. NH Nickolaus H. Drivers Manager Construction Used the software for: 1-2 years ### "Sage X3 review 2025" January 13, 2025 5.0 just started using in 2024 and overall experience has been very positive. Pros overall navigation and set up is top notch Cons nothing of major significant everything seems to be good Review Source Response from Sage January 15, 2025 Hi Nickolaus! Great to hear you are having such a positive experience with Sage X3 - thanks for leaving such a positive review. Anna Parker - Customer Advocacy Executive ME Myriam E. Senior Project Manager Education Management Used the software for: 2+ years ### "Sage X3: Powerful and Flexible ERP" October 2, 2024 5.0 Pros Its standout features especially its scalability and flexibility Cons One of the aspects I like least about Sage X3 is its complexity in implementation and customization Review Source Response from Sage October 11, 2024 Hi Myriam, Thank you for your fantastic review of Sage X3. We're delighted to hear that you appreciate its scalability and flexibility. We understand that the complexity in implementation and customization can be challenging, and we're continuously working to improve this aspect. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews VR Verified Reviewer Director de Sistemas de Informação Telecommunications Used the software for: 2+ years ### "Sage X3, better decisions" May 12, 2023 4.0 The System is easy to use, very customizable and covers the majority of the processes. Pros Sage X3 is a very good tool web-based and responsive, which allows you to easily cover all the processes in the business it's flexible and updatable and scalable. Cons Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain. Reason for choosing Sage X3 Flexibility and Price Review Source KM Keely M. Controller Package/Freight Delivery Used the software for: 2+ years ### "Good Enough" November 19, 2020 4.0 Mutual. Its not the worst thing I've used, its not the best either. Its a good enough software to get the job done. Pros AP is what we use this for, and it is quite easy to use. Cons Set up and customization is hard. There are so many menus in the back, to change or update anything it feels like I have to go into several menus. None of which you could figure out on your own - you will most likely be forced to have a 3rd party research and help resolve issues. At least tell you all the menus you have to go into in order to get something to work. Review Source MK MARK K. Director Of Finance Consumer Goods Used the software for: 2+ years ### "Decent product, But Service and Customer Service leaves a lot to be desired" December 16, 2020 4.0 Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance. Sage's dedication to be difficult to work with and unrelenting nickel and dime services is the reason we have not recommended this product to others in are area or industry. Pros The product itself, is very versatile and agile to adapt to our needs without tremendous modifications. I like the General Ledger and AP functions. Cons The software manufacturer. The product itself is good, the value for maintenance is not good. There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy. Are experience is it takes a month to get a ticket resolved. Passed around to multiple people and the suggested solution is it is a problem with your system. We can't recreate it. Review Source MC Matthew C. VP of IT Pharmaceuticals Used the software for: 2+ years ### "SAGE X3 for Process Manufacturing" November 12, 2020 5.0 Sage X3 has been the engine facilitating multi-site manufacturing capability and scalability. Pros Sage X3 is platform agnostic, highly flexible and configurable ERP application that meets the demands of an industry governed by FDA, DEA, cGMPs. The financials at its core are solid, allowing for the inventory and manufacturing transactions to be performed with trackability traceability throughout the life cycle of the product manufacturing. Cons Sage X3 has as it's core language a proprietary 4GL language that has been challenging to find skilled resources with experience coding in. Review Source dH dan H. Warehouse Manager Warehousing Used the software for: 2+ years ### "usasge" May 7, 2020 4.0 benefits are being able look in the system for locations or part numbers and usage of material. this is only my view in the warehouse. Pros location and picking tickets are relatively easy to use. Cons the way inventory counts are performed with the RF scanner are done, at present it has changed the way we do inventory. Prior to an up grade it was simple on the scanning of the bar code. After the up grade things changed on the scanning of the barcode having to answer question after the scan of a location was completed. Yes or no, do you want to delete on scan numbers. What it was before was much simpler. Review Source Response from Sage May 18, 2020 Thank you for your review of Sage X3. It is great to see that you would recommend us and please reach out to me at laura.hansford@sage.com if I can help with your scanning issues. MB Millie B. Accountant Law Practice Used the software for: 2+ years ### "Good medium Company software" March 23, 2021 5.0 Quite a good tool for reporting, and there is a lot of options available, but you need to know how to use the system. Pros Allows workflow be controlled for this to be authorised Very user friendly as far as inputting data is concerned Ease of customisation to improve the processes being manipulated. Cons A little confusing with the many options available A little time consuming to finding your end goal, and therefore a lot had to be tailor made to suit our purpose Review Source TP TRACY P. MANAGER Chemicals Used the software for: 2+ years ### "A new look at our sytem" November 19, 2020 4.0 We have learned that we have a very robust system that we need to take advantage of. Pros Our initial integration team did not our environment correctly. We have been combatting this for years. During this time, our new team is learning of the robust features that we have been missing out on. We are expand and learn. Cons Cost. Helpdesk option that is automatically included in our yearly fees. We rarely us the Helpdesk based on past experiences. We go directly to consultants. Review Source DW Damian W. Cost Analyst Chemicals Used the software for: 2+ years ### "Solid ERP" November 12, 2020 5.0 Our old ERP system was no longer supported and we needed the ability to integrate with outside applications. Pros Functions link to related content with a click. Lots of set up options to meet various requirements. Very few multi-user record locks. Cons The error messages are often too vague. Implementation was quite lengthy and could have been handled better. The hard allocations are often frustrating. Review Source IA Iftikhar A. Software Team Lead Consumer Goods Used the software for: 2+ years ### "funtastic solution for distribution operations" May 14, 2017 5.0 Pros Sage X3 helps companies in the distribution industry meet customer demands and keep costs and waste down by managing the movement of goods across locations, warehouses, or companies. By combining sales, purchasing, and inventory, the software creates a powerful replenishment plan that results in lower inventory levels, no unnecessary distribution, and healthier operating margins. Cons Sage ERP X3’s human resource module is relatively weak It is not recommendable to smaller markets and industries To know the pricing, a quote has to be requested from the vendor There are no social media tools integrated into Sage ERP X3 There is no live chat support offered in the global website of the product Review Source JM John M. Division Inventroy Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Assessment of X3 in real world manufacturing and distribution" November 12, 2020 4.0 We are a highly transactional environment which X3 handles quite easily. We've been able to move our planning systems to a level we've not experienced before without a highly modified environment. Pros The MRP system, query tools, and the SEI tool. Cons Many of the detailed aspects of the system aren't described in enough detail in online help and general documentation. Reason for choosing Sage X3 MRP system, flexibility in use, and the SEI tool. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.