# Page 2 | 11Sight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is 11Sight the right Video Conferencing solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213920/11Sight/reviews --- 11Sight 4.7 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of 11Sight ## Showing most helpful reviews Showing 26-50 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ederson V. CEO Design Used the software for: 1-2 years ### "Una excelente alternativa a Zoom que no ha sido descubierta" December 12, 2022 5.0 Mi experiencia a sido buena, en el transcurso que he estado con ellos han estado trabajando bien, haciendo muchos actualizaciones y mejoras, eso es bueno en un software. Pros Esta herramienta es excelente para cualquier negocio que quiera facilitar al cliente a hacer una vídeollamada con solo dar un clic.Imagínece usted tener un negocio donde en su página web usted pueda poner un Botón donde el cliente solo tenga que dar un clic e inmediatamante iniciar una vídeollamada donde usted pueda ofrecerle la asistencia o soporte necesario.También puedes descargar e imprimir tus códigos QR en tu publicidad impresa o Redes Sociales para que tus clientes puedan realizar videollamadas con solo escanearlos. Cons No es tan barato, espero que puedan implementar una pizarra digital, para si queremos enseñár cualquier información a nuestros clientes. Reason for choosing 11Sight La integración que puede hacerse con Mi página Web. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Se adapta más a lo que necesito.Necesito comunicarme de forma fácil con mis clientes y que estos se puedan contactar conmigo desde mi página web. Review Source VR Verified Reviewer Managing Partner Investment Management Used the software for: 1-2 years ### "Excellent Execution for Instant Customer Video engagement and Video chats inside the Enterprise" June 1, 2023 5.0 Pros Easy integration with HubSpotRobust, secure solution, does not crash or fail, 100% secure (does not go through a big FAANG server)Switchboard functionality (call hold, call merge, private video chat during a larger video meeting, et.al. that Zoom, Google Meet et.al. do not have) Cons Strong potential in the large market of real estate case used (leasing and sales), however the industry's established "phone call/appointment" sales processes are outdated. Graphic user interface/button design could be customized to client organization needs. Review Source Jitin S. Consultant Internet Used the software for: Less than 6 months ### "Super Easy to setup and use realtime audio/video calls tool for communicating with your audience." July 7, 2021 5.0 ElevenSight has proven to be one of the best tool for my business as it has made it easier to connect with new prospective customers. Pros ElevenSight is a gem. It is super easy to setup and provides the best medium to have realtime audio/video calls with the audience along with advance features integrated as screen sharing, youtube link sharing and chat. The best part is that the audience has the option of not signing up to get on call. Cons None so far as this is definitely a solid product and I hope the development team continues to support this exceptional quality product. Review Source Margo Morgan Hobbs R. Broker Real Estate Used the software for: 6-12 months ### "Bye Bye Zoom" July 20, 2021 5.0 I use this product every day - with my assistants and clients - Quick Story ...I was on my way out of town for the weekend I had a meeting and the young lady could not get her google meet to work. I told her to check her message and click on the link, she did a full 45 minutes video presentation while I was in the car. My favorite LTD.. Pros high-quality video calls and recordings - intuitive platform - super buttons for websites - iOS & Android apps Cons I love ElevenSight to date I have not had a problem. The best 20$ bucks I ever spent thank you, \[SENSITIVE CONTENT\] Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) I tested it out and I loved it..... Review Source Paul G P. Managing Partner Financial Services Used the software for: 1-2 years ### "Using 11Sight for communication with our investor network" June 2, 2023 5.0 The most useful feature for Danube Angels is, that a lead clicks a link, and either available consultant immediately talks to them, no matter from where, and in the language required. Pros 11Sight is easy to implement and very useful in communication with our members and interested persons to join. Cons no cons from our side, we are happy with the solution. Review Source David P. Search Engine Optimization Manager Internet Used the software for: 6-12 months ### "A Lightweight Solutions For Live Video Website Chat" July 25, 2021 5.0 My overall experience is great. I have had the pleasure of speaking with one of the developers and another team member and the future road map looks great. Pros My favorite feature is that the video conservation can be started just with the click of a link. This gives you the power to add that link to a button on your website, to a signature line in your emails, to a social media post, and probably hundreds of other use cases I haven't even considered yet. Cons That you can't brand it. I have clients I want to set this up for but unless I can use their branding and colors this option won't work for them. Support has informed me this feature is becoming available August 2021. Review Source Steve B. IT Admin Automotive Used the software for: Less than 6 months ### "Great tool for sales and support" July 7, 2021 4.0 We are rolling this tool out for sales and customer support. Documentation and support have very good making the process easy. Pros ElevenSight allows for easy communication for sales and support. Audio, chat, video calls, screen sharing and file sharing are some of the tools at hand. You can work pre sales calls, customer support calls or virtual meetings. Can embed into your website. Cons There are still improvements in embedding buttons code reported by some users. There is some branding of the calls. Most of that is being addressed by the developers. Support and the developers are working to keep adding features and make improvements. Reason for choosing 11Sight I needed an easy way to improve our sales and customer support communication. ElevenSight looked like a good fit. It is pretty easy to use on our end and the customer end. Review Source VR Verified Reviewer Director Professional Training & Coaching Used the software for: 6-12 months ### "A great alternative to Zoom!" January 21, 2022 4.0 I was paying high yearly fees for other video conference tools – 11sight has matched their capability as a much cheaper (yet still maintaining high quality video) option. I can still share videos directly easily, send one click links and have the interaction and reponse tools similar to zoom. The iOS app also makes it easy to schedule and join meetings on the go! Pros One click link option eLine link to your email so that people can reach you directly from their email client Cons Limited options to brand and customise to match you own branding – but stability and ease of use is my main priority so I can live with the 11sight branding. Recording is pay per recording Review Source Evelyn C. Global Director Management Consulting Used the software for: 6-12 months ### "We use 11Sight every day" January 18, 2022 5.0 Pros When we first tried out 11Sight, we did so slowly. We started with a VERY basic plan. We had several of our clients and team members join our conference calls and after a couple times of flawless execution, we upgraded to a larger plan as well as bought 10 hours of recording for our sessions. Cons There were some bugs early on BUT support worked with us to find the issue and fixed it. Review Source Egemen Y. Consultant Computer Software Used the software for: Less than 6 months ### "Advance Tool, Easy Integration, Best User Flow" May 11, 2023 5.0 Pros \- Having advanced features ( Profile, Form, CRM Integrations, Recording, Speedmeter)- So easy integration- Quick-shot connectivity options- Lossless video chat- Web over accessibility options- enable for all scenarios such as 1 on 1, meet(room) or Conferencing Cons More language,More Integration options would be better Review Source NS Natapol S. COO Sports Used the software for: Less than 6 months ### "Super Robust and Enterprise Grade Platform" July 8, 2021 5.0 Simply amazing, it was much better than I expected. Immediately ElevenSight has become my favorite tool. Pros ElevenSight is an enterprise-grade product with many features packed into one solution. Everything is robust and bullet-proof. Think of 11Sight as a lightweight zoom + livechat/webchat + personal call/video call all-in-one. You can even embed this on any landing page with a chat widget that gives options for visitors to call/videocall/text/or use 3rd party CTA like FB messenger, etc. The possibilities are up to your imaginations. The main feature to do personal call, video call, or virtual meeting room up to 20 people is amazing. The later can actually be used instead of Zoom in many cases. Furthermore, the quality of video call very good, much better than I could have expected. Cons Not much CONs here. My only suggestion to improve is the UI which feel a bit dated. Review Source TM Tony M. Founder Information Technology and Services Used the software for: 6-12 months ### "Cozzi Consulting Review of 11Sight" February 9, 2021 5.0 11Sight is the perfect communication platform in a virtual and video world. With 11Sight I hardly use my cell phone for voice calls. Almost all my 'calls' nowadays are video based and much more productive. Pros Since it is all browser based it is very simple to use, as no software download or client needed to run a high quality video meeting. 11Sight platform can also take inbound video calls, so you could replace your voice system (PBX) if so desired. For a small business like me it provides amazing functionality in a Work From Home world. Cons Not much... 11Sight is very open to suggestions and have been great to work with implementing new features. They are also willing to customize the platform to fit a specific use case, ie... medical, courtroom, retail, etc. Reason for choosing 11Sight I need to download software (or a client) with other products. With other products I cannot get direct inbound video calls from my new and existing clients. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Ease of use! Review Source Response from 11Sight February 19, 2021 Thank you for your insightful review! We appreciate you choosing to trust us with your online presence and we are always working on ways to serve you better. VR Verified Reviewer Director Computer & Network Security Used the software for: Less than 6 months ### "Get multiple way connections in just with a click " July 8, 2021 5.0 ElevenSight lets me to get connection with my client using many ways on different channels. Pros ElevenSight lets me get multiple ways of connections with my clients in just with a click. Cons The setting for scheduled meeting with client still have room to do it better. Review Source Samy-Félix P. Ceo Real Estate Used the software for: Less than 6 months ### "So good for a little price!!!" July 23, 2021 5.0 My customers can now video call me by a simple click!! Pros I was lucky to find out about elevensight by browsing internet. Found a one shoot price for a lifetime usage. It’s really easy to put on website and working very good. Already made friends of mine taking it too ;) Cons Very easy to use, very easy to make a call, working from every phone or comp. so good!! Reason for choosing 11Sight Not expensive at all and so good to use!! Review Source VR Verified Reviewer Investor Relation & Partnership Management Financial Services Used the software for: 2+ years ### "Easy to use, no need to download anything." June 5, 2023 5.0 Pros It is really easy to use, no need to download anything. Cons It is quite demanding on the signal quality. Review Source Timothy H. Web Developer Marketing and Advertising Used the software for: Less than 6 months ### "All the options in one simple button." July 23, 2021 5.0 Pros I love that my clients have the option to communicate with who they want how they want. The Super button makes it clear and simple. Cons The backend UI looks like something out of an early 2000's forumn. Doesn't affect functionality, but could use some work. Reason for choosing 11Sight I've never been sold on a chat widget on my website because I offer other options to communicate with us, but this widget offers mutliple channels all in one easy to use button. Video, voice, text, and forms all routed to the right person on our team. The ease of use with the multiple options sold me. Review Source Gab B. Product marketing lead Management Consulting Used the software for: Less than 6 months ### "Powerful speed to lead solution" May 25, 2023 5.0 Our no-show's rate was through the roof because prospects wanted to chat with us now, not in the future. Now, we change our processes with 11Sight and we're able to empower our BDR team and close more deals faster Pros The fact that I can talk instantaneously with qualified prospects really helps our sales pipeline and achieve our revenue objectives. Cons There's nothing that I dislike about the product in its current state. Alternatives considered [ServiceBell](https://www.capterra.com/p/10009050/ServiceBell/) Review Source GM Gregory M. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Excellent Communications Solution" January 21, 2022 5.0 I had a difficult time conveying to my non-technical customers how to navigate reports and other computer-related issues. It was time-consuming to set up a Zoom or Google Meet meeting. This is the perfect solution for any non-technical customer. Pros This product was far the easiest to set up and implement. I use this 11Sight on a daily basis and have found it extremely more user-friendly than competitor solutions. Cons I wish they had walk-thru video tutorials on account onboarding. I see the step-by-step walk-thru; however, for me the videos are much easier to follow. Reason for choosing 11Sight I switched because of the ease of use and branding options. Review Source MG Mithat G. Sales & Marketing Director Computer Software Used the software for: 6-12 months ### "Great Sales Accelerator" June 12, 2023 5.0 You can quickly start a video call from a web page by simply clicking the video call button. Pros Easy to deploy and suitable for all browser or application based business scenarios. Cons There is no salesforce or ms dynamics integration. Review Source JRM Jhoanna Rae M. Healthcare Provider Health, Wellness and Fitness Used the software for: 6-12 months ### "11Sight the platform I didn’t know I needed!" January 18, 2022 5.0 Very pleased with my purchase and recommend this to others easily! Pros Easy user interface with simple navigation and ability to share files. Good quality audio and video is also a an important feature that it has! Cons Not that I can think of in my use case at the moment. Review Source SF Stefan F. GM Individual & Family Services Used the software for: Less than 6 months ### "Simple & Lightweight & small cost" January 18, 2022 4.0 In general very nice and easy software. Has a good potential and I hope for some graphics developments. But function is more important! Pros Custom CNAME! high-quality video calls and recordings almost intuitive platform buttons for websites iOS & Android apps ! Meeting rooms Cons The UI is not so easy for the first time. Some problems when I used my own Custom CNAME which is caused by browser on mobile phones You may solve it easy (but one step to go more) Reason for choosing 11Sight no need to install any software very simple solution cost Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Good price. Review Source Isaac S H. Founder Computer Software Used the software for: 6-12 months ### "Greet application for online meetings and recordings" January 20, 2022 5.0 This allows me to easily and conveniently schedule interviews to record for different projects. Pros It's super easy to use. It's actually a pretty novel concept. The only thing you need to do is share a link, and then you can connect with clients, customers, etc. No need to go through any extra steps. Cons No cons to note. There's nothing that I'd change necessarily. Functionality is great. Ease of use and UI is nice. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing 11Sight Ease of use Review Source DD David D. Director Hospitality Used the software for: Less than 6 months ### "Terrific option for keeping in touch with your clients " August 3, 2023 5.0 The customer service if very friendly and very helpful. I am very impressed with them so far. Pros I love the quick connection by far, the fastest I have seen. A great tool to keep in touch with your clients. Cons I can't think of any at the moment. So far from what I see things seems to be great. Review Source VL Vic L. Managing Director Apparel & Fashion Used the software for: 1-2 years ### "Great way to give customers personalized service" December 14, 2022 5.0 We see that most customers are shy at first to video but since our business is visually designing fabric it helps to see and show customers what’s going on Pros Since customers can just type a link and start chatting or video it’s a huge boost to clearing up problems before and during orders Cons It was easy to setup, I can’t say there’s any negatives, I see people complaining Bout static sites for meeting rooms but it’s never impacted us Review Source VR Verified Reviewer SEO Outreach Manager Internet Used the software for: Less than 6 months ### "The perfect solution for instant customer connection" July 7, 2021 5.0 Overall I love it. It works great - I just wish we had some more options with branding. For example, when you're unavailable and a customer tries calling, they'll be brought to a page that doesn't display my brand colors. Pros The fact that you can easily talk with your customers via video (all they do is just click a button on your site) is truly amazing. I've never seen a platform do this so flawlessly. Cons Lack of true real-time chat capabilities. I wish I was notified immediately via push via the app on my phone and that I could carry a conversation with customers if I wasn't able to do a video or audio call. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.