# 11Sight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 11Sight the right Video Conferencing solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213920/11Sight/reviews --- 11Sight 4.7 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of 11Sight Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews Selcuk C Managing PartnerInvestment Management, 2 - 10 employeesUsed the software for: 1-2 years. “Easy integration with HubSpotRobust, secure solution, does not crash or fail, 100% secure (does not go through a big FAANG server)Switchboard functionality (call hold, call merge, private video chat during a larger video meeting, et.al.“ June 1, 2023 Jim L Founding DirectorProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 1-2 years. “The online meeting room where clients can wait before I connect with them don't work so well.“ November 18, 2022 Paul G P Managing PartnerFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years. “The most useful feature for Danube Angels is, that a lead clicks a link, and either available consultant immediately talks to them, no matter from where, and in the language required.“ June 2, 2023 SF Stefan F GMIndividual & Family Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Some problems when I used my own Custom CNAME which is caused by browser on mobile phones“ January 18, 2022 Gab B Product marketing leadManagement Consulting, 2 - 10 employeesUsed the software for: Less than 6 months. “Now, we change our processes with 11Sight and we're able to empower our BDR team and close more deals faster“ May 25, 2023 Jim L Founding DirectorProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 1-2 years. “I had to get on a call with support several times.“ November 18, 2022 KW Kyla W Marketing ConsultantComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Inbound calling directly from our website's homepage allows for prospects to call us instantly.“ May 8, 2023 GM Gregory M OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I had a difficult time conveying to my non-technical customers how to navigate reports and other computer-related issues.“ January 21, 2022 ## Showing most helpful reviews Showing 1-25 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kris R. Consultant Information Technology and Services Used the software for: 6-12 months ### "The One Click Conferencing solution." July 7, 2021 5.0 All said and done the pros outweigh the cons and its far far cheaper than others in the space, so a tool to definately have for freelancers and consultants alike, I am very happy with the tool performance and the ease of use, we now have a conference room for every project that we handle, and no more sharing of meeting information and scrambling to join in. Everything is predecided and we manage to use it flawlessly every single time. Pros The always available feature is what our clients appreciate the most, you are never "not reachable", and it matters the most as you are available to your clients and customers alike when they need it and not a few hours after they encountered the issue. The USP is the ability of customers to have a video call with you with the click of a button. The interface is clean with maximum space being spent on the video and very minimalistic non intrusive chat and screen sharing buttons. Everything is well placed and intiutive enough to enable any one (even someone who is not familiar with the tool) to use it with relative ease. Elevensight also has an ios and android app that connects you regardless of where you are, provided you are signed on and have enabled the option to receive calls. Cons At times the high definition causes the video to blur, but that can be easily fixed by reducing the resolution. The one other area that can be improved is the color of the player, its bright green and cannot be customized to any other color, and at times it stands out in a webpage when you embed the button like a sore thumb. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Competitive price advantage, and the option to be always reachable. Review Source Ken W. WebCEO Internet Used the software for: Less than 6 months ### "ElevenSight started as a 1 to 1 conference tool and grew to 20 to 1!" August 5, 2021 5.0 ElevenSight has cleared the way to make life much easier when it comes to making video calls, chats, and more. It also solves the issue of giving your real phone number to others. You set your own schedule and if you are not available, they must leave a chat message. I love that. I can get quick testimonials from clients simply by sending them a link and asking them questions with their consent. There are a ton of other things I can do with this tool as well. Pros I like the flexibility and super easy access for your callers. They do not have to download software, they do not have to type in a password, they do not have to figure anything out. Simply click the link you give them and connect! That's it! Awesome! Cons Can't think of any cons at the moment. I will want to somehow look at tying my conversations and recordings to my CRM systems in the near future. Reason for choosing 11Sight Because it does exactly what I needed - and looks to be growing fast enough with great features coming up and above what I already enjoy. Great job by the team! Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Although Zoom is a standard name online, especially since 2020 - I find Zoom as a big PITA. I know, I know, it's super easy. But it needed a computer or phone and required me to remember too much information, checking my emails, checking my calendar, remembering a bunch of nonsense. With ElevenSight - a simple link - BOOM we are ON like Donkey Kong! Review Source AK Ashok K. Designer Marketing and Advertising Used the software for: 6-12 months ### "Can be an best video conferencing tool but buggy" January 22, 2022 3.0 11sight can be good if you are looking for an alternative web conferencing tool with out recording Pros 11sight is good with mobile app and acts not only as video calling but also as an internal calling. Call forwarding option is quite an good feature which makes every call is important to us Cons Some times the web application shows bugs and limitation and pricing structure are very bad Review Source DED David E D. Owner Design Used the software for: 1-2 years ### "An alternative to online meetings that also provides a direct sales (support) video channel" July 18, 2022 5.0 It has been great, their support is invaluable. Pros The standalone feature and ability to whitelabel it Cons So far I thought it was a bit difficult to navigate but I ended up spending 1 hour with a CSR and I guess I was just not open to see something different than what I was used to. Alternatives considered [3veta](https://www.capterra.com/p/228098/3veta/)[Loom](https://www.capterra.com/p/191187/Loom/) Reason for choosing 11Sight the personalization and scalability Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) A less expensive option, scalability, and personalization Review Source TA Traycie A. Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Fantastic Alternative to Name Brand Video Conferencing!!!" January 18, 2022 5.0 11Sight has solved the problem of high monthly fees from the competitors and glitchy video calls and replaced my user experience with clear quality video conferencing, the ability to share videos directly within the platform seamlessly, and the invited users/prospects praising the functionality of the product compared to other platforms. Pros What I love the most about 11Sight is that his software has enabled me to do daily/weekly virtual conferencing with ease and streamlined the process for my business and personal needs. Additionally, the level of customer support from the \[SENSITIVE CONTENT\] and team has been phenomenal. A+ Cons There is room for improvement with this software on older technology phones. However, that is no fault for this new technology software. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing 11Sight Price, features, options provided which helped streamline my business, the direct connection that enables my clients to contact me directly, not wait for an email, or traditional phone call. Review Source MS Marcus S. Pianist and piano teacher Music Used the software for: Less than 6 months ### "11sight works fine!" July 23, 2021 5.0 For one it is a tool to get in contact with people visiting your website - your future clients. On top I was looking for a tool to teach piano lessons via video chat using multiple cameras / devices like iPhone, iPad, iMac... Pros It is a standalone solution to me without needing other apps like FaceTime, WhatsApp, Zoom, Skype, Google Hangouts and name them. Further more I'm able to use the same set up no matter if I get a call regardless from the device of the caller. Windows, Mac Os, Android, iOS. It doesn´t matter. i do not have to switch but simply use 11sight. Cons I had some trouble to get a stable connection but got it worked out with the help of the splendid support. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing 11Sight FaceTime only works with Apple devices and I even had trouble to get a good connection without a feedback. I didn't try Zoom because I've found 11sight. And it's much better to me to have the control over the whole process myself. Simply using one software to answer Website visitors and giving piano lessons. Review Source NJ Nathan J. President E-Learning Used the software for: Less than 6 months ### "Good LTD, Needs Polishing" January 18, 2022 4.0 I bought 11sight as a LTD for about what I would have paid for a year of Zoom. The rough edges will likely be better by the time my business gains visibility. Pros Web based video is easy to use. The web contact buttons can be a good alternative to Google Voice. Cons Meeting links are static and there is no obvious way to secure them leading to potential security issues. No obvious whiteboard functionality makes this software a poor choice for my business. The mobile app needs to be able to host meetings. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Trying to reduce the costs of running my business. Review Source Samuel L. Founder Management Consulting Used the software for: Less than 6 months ### "An allround customer 1st contact tool for salesteams" July 23, 2021 5.0 Overall I am happy with the purchase, I got a lot more than just a video conferencing platform, and this will definitely help us close more sales. Pros I like the ease of use for the end client. For us, it is important that the client will be able to use the product with zero learning curve because otherwise, they might give up. Cons Right now there is heavy branding with the product causing it to look cheap and unprofessional. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing 11Sight The functionalities with ElevenSight were better as well as easier to start the video calls. Review Source BD Brooks D. Founding Partner Marketing and Advertising Used the software for: Less than 6 months ### "11sight.com is an easy way for browser based web conferencing" January 30, 2022 5.0 great experience with web audio/video calls with clients and co-workers Pros short url to share and start a web call/conference Cons call recording is all or nothing - currently can't start and stop recording within a call Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Much easier using a short url for web calls/conferences Review Source Shade O. Founder, CEO Events Services Used the software for: Less than 6 months ### "Simple & Effective" July 10, 2021 5.0 It really comes in handy for use with those clients who are not tech savvy! This really breaks down the barriers of technology with the less technical among us. Pros I love the fact that your users can reach you easily without any difficulty on your pre-defined medium , whether that be video, voice, or text! With some much complexity surrounding other well-known tools, having something simple yet effective is a much-needed breath of fresh air! Cons The UI in the dashboard could be made a bit more modern. It’s not a deal-breaker but it’ll be nice to have that improved. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) A lot more features with a lot more functionality! Review Source PH Peter H. Managing Partner Investment Management Used the software for: 2+ years ### "very modern and user friendly communication platform" June 2, 2023 4.0 very satisfied and meeting needs of modern hybrid communication Pros no download, easy to get in, different rooms, easy to adapt to another languages Cons no safari background picture, sometime slow Review Source PR Philippe R. Writer Writing and Editing Used the software for: 1-2 years ### "My e-line solution" November 29, 2022 5.0 I was looking for an easy possibility to discuss directly with my readers or visitors. 11sight offers me a good way to create e-lines Phone. I decide that they must fill a form before reaching me directly on phone. I set business hour. The iOS app works well, and the videos call are fluid. I don't have to give my real phone number. For me this is the future. Pros I love the way to integrate 11sight on my websites and in my email signature. I can be reach easily by my visitors and customers. Cons The UI/UX is not the easiest to use. You must pass a learning curve before understanding the fully potential of this product. Review Source KW Kyla W. Marketing Consultant Computer Software Used the software for: Less than 6 months ### "Cutting Edge Technology" May 8, 2023 5.0 Pros Inbound calling directly from our website's homepage allows for prospects to call us instantly. Cons At the moment, there is nothing we do not like about the 11sight solution. Review Source JL Julio L. HR Consultant Human Resources Used the software for: 6-12 months ### "Excellent tool and stable" December 13, 2022 5.0 Pros Excellent tool, stable, secure and easy to use to keep me connected with clients. Cons Although it works well, it could improve its accessibility and its installation on the web. Review Source JS Jordan S. Kennel Attendent Veterinary Used the software for: 6-12 months ### "11Sight Was Certainly a Sight to Behold" October 31, 2022 4.0 11Sight is definitely helping with communicating with work. It's simple to use and definitely worth the price! Pros What I liked the most about this software was the ease of use and stability. All of our chats and video calls were fluid and the pace of chat was never too quick to the point it became overwhelming. Cons I can't really think of any cons. The software was a treat and fun to use. Review Source VR Verified Reviewer Director Construction Used the software for: 6-12 months ### "Great video option with unique abilities" January 26, 2022 5.0 Solves a solution of providing two way video calls with the ability to take photos remotely from the recipients device. Pros Ease of use, easy onboarding of new users, intuitive. Great call and audio quality. Cons Need the ability to easily save any remote photos taken. Currently that task is laborious and could be done a lot better. Review Source BR Barry R. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Awesome product: A great way to add an extra layer to your customer support" July 8, 2021 5.0 Overall, ElevenSight adds an additional layer of interactivity to your inbound and outbound communications. It integrates well with most websites (so far, I've tried it only on a few test Wordpress site). I like the ability to add the eLine link to your email so that people can reach you directly from their email client. The experience works great for both desktop and mobile so that's a great bonus! One thing that would be a great addition would be a native meeting scheduling function where a user could schedule a meeting from within the chat window/super button. Pros ElevenSight is relatively easy to set up and easy to use. The dashboard is uncrowded. The fact that users do not have to download any app to use it is great. It is a cool way to retain the interest of a website prospect in comparison to chat, which a lot of people don't like because in most cases, you have to wait quite a bit for a response. Cons The dashboard although not crowded foes take a while to get used to. Also, some missed calls (made during non-working hours) show up as anonymous so I am not sure if that has something to do with my setup or if the calls can't be traced. It would be nice to reply to those missed calls. Reason for choosing 11Sight It is a great alternative to chat and gives you an extra chance to convert customers or at least retain their interest for longer. Review Source Jim L. Founding Director Professional Training & Coaching Used the software for: 1-2 years ### "Good Software With Differentiating Features" November 18, 2022 4.0 Pros I can use it like another phone line for my clients to contact me. I can choose to just use voice call or video call. Cons The online meeting room where clients can wait before I connect with them don't work so well. I had to get on a call with support several times. Review Source Vivek M. Co-founder and CEO Computer Software Used the software for: Less than 6 months ### "Great for video calls with prospects" August 11, 2022 4.0 I bought 11Sight wondering if it would replace Zoom. It did not for me or my team, but has been very valuable in transitioning prospects from chat to call very seamlessly. Pros 11Sight makes it easy to immediately transition from chat to live video call. No installation, configuration, etc. Instant transition. Cons The admin screens are a bit confusing but the team has improved them. Review Source Anthony M. Project Manager Computer Software Used the software for: 6-12 months ### "it works as expected" January 18, 2022 4.0 it works as expected and support is quick to reply Pros it's easy to use and add to the existing stack of tools. and the most important part is that it works as expected every time Cons I wish there was more customization options. Review Source AP Alexandre P. Professor Education Management Used the software for: 6-12 months ### "Precious audio/video tool!" January 18, 2022 5.0 Pros It gives a bottom that my students can contact me by text, audio or video... easily and quickly. Cons I would like to see a booking tool inside 11Sight... it would be a must. Review Source AG Atis G. owner Information Technology and Services Used the software for: Less than 6 months ### "Simple tool for video calls" February 1, 2022 5.0 It is clean, simple and easy to use tool for video calls. Love that everyone can call you just by clicking a link - nothing to install. And I can receive calls on all my devices - phone or laptop - whatever I use at the moment. Pros Everyone can call you just by clicking on a link - nothing to install, no need to create an account. Call link remains the same (though this can also be cons - depends). Cons You can't swith on/off call recording during the call - it is a checkbox down in settings, so you either record everything or nothing. As recording time is limited that can be problem for some. As you have a same link for call room security might be an issue. You have an organisation's name in link and you can't change it later. As I am solo, not a company, it is anoying for me. Reason for choosing 11Sight It was something I was looking for - simple video tool everyone can use to call in an easy way, withouth installing anything (as in case of Zoom) or creating accounts (case of Google Meet). Review Source VR Verified Reviewer President & CEO Marketing and Advertising Used the software for: Less than 6 months ### "Good value" July 7, 2021 4.0 Pros Does a good job connecting the user and the company. Cons The ui is a bit outdated in my opinion and could be nicer Review Source MW Marty W. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Way better than zoom" July 8, 2021 5.0 Nothing short of excellent. I bought it as a zoom replacement for client one on ones. I discovered just how much it can do beyond that and wow, I am very happy with all the features this has brought to my business. Pros Probably my favorite overarching aspect of this software is that I can give a client a link and they don’t have to do anything other than click and give browser permission for their camera and mic. Cons The UI and UX on the back end are pretty rudimentary and rather confusing. Though I hear they are working on updates for that. Review Source JM James M. trader E-Learning Used the software for: Less than 6 months ### "good bargain" January 18, 2022 5.0 Pros The features relative to the price is very good. the connection has been stable and the screen sharing reliable. Cons Nothing yet, but i wonder if it stable with a large amount of connections Reason for choosing 11Sight none but i think there are new competitors everyday Review Source Similar Products Featured