# Datto RMM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Datto RMM Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more. Source: https://www.capterra.com/p/213158/Datto-RMM --- # Datto RMM Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Datto RMM ## What is Datto RMM? Datto RMM is a secure, cloud-based platform to remotely monitor, manage and support endpoints across your customer base. You get a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, your clients are in good hands. ## What is Datto RMM used for? [Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Patch Management](https://www.capterra.com/patch-management-software/) Overall rating Based on 40 user reviews Reviews sentiment Positive 80% Neutral 13% Negative 8% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Datto RMM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kaseya.com&name=Datto RMM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Datto RMM 4.3 (40) VS. [4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price Contact vendor Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (40) Ease Of Use 3.9 (195) Value For Money 4.0 (36) Value For Money 3.9 (183) Customer Service 4.0 (36) Customer Service 3.9 (185) ## Datto RMM alternatives [4.3 (194)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month [4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month [4.6 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews) Starting price $79.00 Per User, Per Month Highest Rated [4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/213158/Datto-RMM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patch Management 4.2 (27) 88.89% of 27 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Remote Access/Control 4.0 (24) 91.67% of 24 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Server Monitoring 4.2 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Real-Time Monitoring 4.4 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Remote Monitoring & Management 4.3 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Alerts/Notifications 4.1 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Datto RMM 55 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Set a time to deploy patches automatically Setup recurring or automatic scans Track and manage adherence to policies for any service, product, process, or supplier Identify component attributes like servers, hardware, software, and manage relationships across all services Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Manage the processes involved when making the application ready for use Maintenance and upkeep of physical and/or virtual devices Intended to be used by managed service providers Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Tracks and makes accessible data on the health of servers and other network components. The ability to manage all patches within a network Install software updates and bug fixes remotely Determine which patches should receive immediate attention Test patches before deployment to mitigate security risks Create, manage, and track policies and procedures within an organization Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Identify and orchestrate execution of actions needed to restore systems to optimal conditions Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Allow users to access multiple services after entering their login credentials once Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track the availability time for a designated network or website over a given period of time Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (40) 4.2 Based on 40 reviews ## Pricing Value for money 4.0 (36) ### Starting price Contact vendor for pricing Free trial available Value for money 4.0 (36) 4.0 Based on 36 reviews ## Integrations [ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[ Datto SIRIS](https://www.capterra.com/p/148228/Datto/)[ Passportal](https://www.capterra.com/p/187345/Passportal/)[ BrightGauge](https://www.capterra.com/p/226439/BrightGauge/)[ Password Boss](https://www.capterra.com/p/210805/Password-Boss/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (36) 4.0 Based on 36 reviews ## User reviews Overall rating 4.3 Based on 40 reviews Filter by rating 5(24) 4(8) 3(5) 2(0) 1(3) Mentioned topic Sorted by most recent AU Anonymous User Centralized Services Engineer Information Technology and Services ### "Datto RMM -- Its Worth It!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 10, 2026 Overall, Datto RMM is a great, well-rounded RMM tool! Patching is more stable, reporting is better out of the box, and the configurable dashboards and alerting make it do what an RMM is best at! Pros Datto RMM is a great platform for managing endpoints! We have administered thousands of endpoints with ease. Creating and adding your own scripts on the platform is simple, and reduces a lot of manual overhead. We've been able to deliver a higher level of customer service with the integrations built into the web remote tool as well. The dashboards are configurable, which is a plus. I love the fact that it's not just user machines and servers, but even network equipment can be managed! It's an easy way to managed all of your assets in one place. Cons Datto RMM has some latency issues still with the Web Remote feature. The agent browser is wonderful, but it currently only supports Windows devices. Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) VSA was laggy and hard to use on occasion. We also had issues with patching and automation workflows that made it worth while to switch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NN Nisarg N. System Administrator Information Technology and Services ### "Very versatile product with value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2026 Overall experience with Datoo RMM is amazing. It's completely value for money and their customer support is also very supportive. It's a perfect Device management tool. Pros It's very useful as it has very good remote access related features and it's very easy to handle and use. Cons There was nothing much to not like in Datto but yeah, its remote session works slow on some regions. Switched from [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) Datto had more features and very easy to handle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Operations Manager ICT Information Technology and Services ### "Strong RMM Platform with Excellent Patching" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2025 My overall experience with Datto RMM has been really positive. It’s straightforward to manage access with different user levels, and it integrates smoothly with other Kaseya products, especially Autotask for creating tickets directly from alerts. Device patching has been reliable and easy to automate, and the platform generally feels stable, organised, and efficient for day-to-day MSP work. Pros I really like how Datto RMM streamlines remote work, especially with the web remote feature that connects quickly and reliably. The password injection through IT Glue is a huge bonus because it removes the hassle of credential hunting and keeps everything secure and efficient. Overall, the platform feels solid, responsive, and easy to manage day-to-day. It delivers good value, makes support tasks smoother, and generally improves how we handle monitoring and remote troubleshooting. Excellent customer support and quick turn around times for tickets created via Kaseya helpdesk Cons What I like least is that the network discovery tool occasionally doesn’t pick up hostnames, which means a bit of manual checking. At times, policy updates take a little longer than expected. These aren’t serious issues, but small areas where smoother consistency would make the experience even better. Switched from [Atera](https://www.capterra.com/p/144309/Atera/) More features in Datto RMM especially password injection and web remote Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brian M. IT Furniture ### "Boost our IT abilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 We used and IT service to help deploy this software on the machines at our company. Once deployed, my experience has been logging in to respond to IT tickets using this RMM instead of previous solutions we used to do. Pros I like the ease with which this tool allows us to remotely access users machines. Before we were using remote desktop to respond to IT tickets, but this solution is way smoother. Cons I dont have any comments with regard to what I liked the least. So far everything has been smooth and easy with this software. Switched from [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Chrome remote desktop was too unreliable and we were not managing our assets effectively Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HK Harrison K. Manager Information Technology and Services ### "Datto is a wonderful service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 13, 2025 I have used Ninja, both flavors of ConnectWise RMM and Datto RMM and i like how much easier it is to navigate. The built in automation ia great. Pros The customer support is amazing and the platform is laid out very nicely. I like the integration with splashtop. Cons The granularity of admin roles isnt clear and the bcdr access from that site isnt nesicarry to see if you dont pay for that service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Stephen G. IT Manager Computer & Network Security ### "Spend the time and enjoy the benefits." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 14, 2025 Once fully customised, Datto intergratded with our network and allowed automation of many manual tasks. In the long run the time spent to customise paid off. Pros Datto RMM has so many features and options to customise and is a very powerful tool. It has the ability to be a all in one tool and intergrate everything. Cons The cost of Datto is high. There is so much customisation available that you really need a dedicated internal team to manage it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sergio S. Ports Operations Manager Transportation/Trucking/Railroad ### "High quality and effective onboarding and IT support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2025 Device management addresses security concerns. Software bundling helps to bring safe software to the users with minimal overhead. The IT onboarding system helps to assign devices and create all the required accounts for new employees, which can be a time consuming process. Pros Datto RMM's mobile device management system seamlessly supports our macOS environment, providing reliable and professional assistance. Their exceptional support complements our onboarding process, enabling us to execute large IT projects efficiently with a small internal team. Datto ensures our IT infrastructure always functions optimally. Cons There is no significant downsides to using Datto RMM. Occasionally, we experience minor delays in support response times during peak periods, but overall, their service remains reliable and effective. Switched from [deeploi](https://www.capterra.com/p/10011598/deeploi/) [Atera](https://www.capterra.com/p/144309/Atera/) [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Onboarding new users is more admin friendly in Datto RMM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Andrew O. Company Director Information Technology and Services ### "Used to be great, now its fine" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 June 10, 2025 Overall a positive experience, over the years we used Datto RMM however lots of issues building up over the last couple of years that werent being fixed. Pros Datto RMM has compatibility with a range of operating systems. It has a great pre-built script library. Its one of the few that supports script automation and monitoring that works well on Mac, Windows and Linux. Cons The support has steadily dropped in quality and response times over the past year. There were quite a few instances where jobs took a long time before actually started running on the device. Switched from [Syncro](https://www.capterra.com/p/207618/Syncro/) [Atera](https://www.capterra.com/p/144309/Atera/) Syncro and Atera were great basic RMMs but lacked the complexity we needed. We also used Autotask and the integration there made this a great choice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Randy G. AVP - Systems Administrator Banking ### "Excellent RMM tool with features more organizations will use. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2025 From a useability and features perspective, excellent. The pricing for the tool is also very reasonable. Deployment is made easy via its powershell deployment script, and the functionality of using remote support via web browser is great. Pros Datto RMM provides a robust set of RMM features, excellent dashboards with integration into Datto BCDR and AutoTask - when using multiple services with Kaseya, the product really shines. It is also easy to setup and get going. Cons Lack of third party patch reporting is a major drawback for our organization. We're required to report third party patch reports and have to use another tool to accomplish this. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) [N-central](https://www.capterra.com/p/13803/N-central/) [Pulseway](https://www.capterra.com/p/141792/Pulseway/) Reasons for choosing Datto RMM Features and integrations with kaseya's product stack. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Ben L. Network Administrator Information Technology and Services ### "It does what it needs to do." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 Overall it has been very good, very simple, and outside the couple times we've had issues it's been very consistent, and just worked for our needs very well. Pros Simple and easy to use. For a small shop we don't have time to spend keeping our tools working, we need them to just work for us, and this does that. Cons There have been a couple times where there are issues with connection to endpoints, but due to clients location I can't be 100% sure it's on Datto, but it has seemed to be a 1 or 2 times over the last few years Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) connectwise was a complex system that cost a lot, beyond what our need called for Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/213158/Datto-RMM/reviews/) Popular comparisons [N-central vs Datto RMM](https://www.capterra.com/compare/13803-213158/N-central-vs-Datto-RMM)[N-sight RMM vs Datto RMM](https://www.capterra.com/compare/163344-213158/N-sight-vs-Datto-RMM)[Syncro vs Datto RMM](https://www.capterra.com/compare/207618-213158/Syncro-vs-Datto-RMM)[Atera vs Datto RMM](https://www.capterra.com/compare/144309-213158/Atera-vs-Datto-RMM) [Action1 vs Datto RMM](https://www.capterra.com/compare/180609-213158/Action1-RMM-vs-Datto-RMM)[Automox vs Datto RMM](https://www.capterra.com/compare/148872-213158/Automox-vs-Datto-RMM)[Kaseya VSA vs Datto RMM](https://www.capterra.com/compare/100303-213158/Kaseya-VSA-vs-Datto-RMM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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