# Page 3 | Arketa Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Arketa the right Fitness solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212718/Sutra-Fitness/reviews --- Arketa 4.3 (86) [View alternatives](https://www.capterra.com/p/212718/Sutra-Fitness/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 3 - Reviews of Arketa ## Showing most helpful reviews Showing 51-75 of 86 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ED Emily D. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Definitely worth it" January 26, 2023 4.0 Overall very good. Team is responsive and helpful, software is much better than mindbody I was using before, and my community says the flow is great and easy to understand. Pros I love how it is customizable and can embed easily into my site. I love how fluidly in person, virtual, and on demand experiences can live side by side. Arketa has excellent customer service. Cons Waitlist feature is problematic. There is no fast and clear way of pulling up all the sessions used in a package. There could be more fluidity with payment: mainly the ability to apply payment to something already booked. It would be nice to display your availability for private appts separately from the ones that you reserve for ongoing clients. Reason for choosing Arketa Pricing, seamless integration, recommended from someone Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Wanted all in one (virtual, videos, and IRL) Review Source FL Francesco L. Fitness Entrepreneur Health, Wellness and Fitness Used the software for: 6-12 months ### "make your life easier and more professinal " July 1, 2022 5.0 I love Arketa! it is a professional tool for professional fit pros. I do not need to worry about automated emails, schedule reminders, payments and unlimited space where you can download your videos. The community behind it is very strong and supportive as well their customer service. I highly recommend this software if you want to make your life easier as well your business more productive! Pros I have been using this platform since January and I simply love it! It is easy to use and it is pretty intuitive. The layout is very friendly and the services offered are fantastic. You can create your own customized schedule either you are teaching live in person OR online OR both at the same time. It allows you also to crate an unlimited videos on demand library. Not so many platform out there allows you to do so! You can also create memberships as well challenges to keep your clients motivated. It is all trackable and you, of course, it is all made to monetize your business. I highly recommend this software if you want to make your life easier as well your business more productive! Cons So far, in my experience I did not find any major CONS. If you will find any, there is a specific section where you can tell them fix some tech bugs or also give your feedback in order to improve the platform. Review Source ML Maple L. Yoga instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Growing with Arketa! " May 19, 2022 5.0 I really enjoy the Arketa community. I am learning a wealth of information in their (is it weekly) remote tutorials and I feel challenged in the best ways possible by getting to learn from some of the leaders in the wellness industry. Pros On Demand is very important to me and Arketa offers a beautiful and easy to use platform to house my library. Cons Some features are hard for me to naviagate as I am NTO tech savvy. Like I had trouble creating a single classs that is both zoom and in person. So now I just found out I will need to make two listings for the one class, which is fine but it would be nice to get one listing for both options and folks could select which version they are planning on attending. Reason for choosing Arketa Ease of use, more pleasing look to the eye for the ease of use. On Demand was very important to me in making my decision. Review Source NN Natalie N. Studio Owner and Teacher Health, Wellness and Fitness Used the software for: 6-12 months ### "So glad we chose Arketa!" September 30, 2022 5.0 I've had a great experience with Arketa so far. I'm excited for our studio to grow alongside them! Pros I've found Arketa easy to use, and the customer service is unmatched. My rep gets back to me quickly to answer or help with any questions I have. I know that Arketa has pivoted after the pandemic to accommodate in-person classes, and I've been super impressed that some of our requests for changes to the system have been made quickly. The functionality is exactly what we need for a small studio, and the price point can't be matched. Cons There's a bit of a learning curve for certain things on the backend, and I know that would be the same for any software. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Karmasoft](https://www.capterra.com/p/121490/Karmasoft/) Reason for choosing Arketa Functionality and options offered, the customer service, and the pricing structure. Review Source MC Maggie C. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "The cleanest dashboard for class management PLUS all in one platform" May 19, 2022 5.0 Before moving my business to arketa, I had to manage several different platforms. With the arketa platform I can manage all of my systems in one place, make changes quickly and easily, and I am so proud of the polished look presented in way that still feels like my business and brand. Pros I love being able to manage On-Demand content, livestream classes, and special programs in one place. Cons Arketa listens to customer feedback and is always growing and evolving to fit our needs. No complaints :) Reason for choosing Arketa To be able to host classes, share on demand content, and create separate pricing structures for each was previously a HUGE headache! I spent so much time on other platforms on day to day busy work that has been made so much easier on arketa. Also, I was previously paying for video storage (arketa now offers me unlimited video storage without extra fees). Huge wins all around! Review Source DB Diana B. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Arketa Problem Solved" March 4, 2023 5.0 Onboarding and migrating customer service team were very helpful with training and getting prepared for launch. Pros I was looking for a system that offered online, studio and on demand purchases all under one platform and I found the solution - Arketa provided all of these! Cons On occasions the software can have some glitches but the tech team are always improving and developing the software feedback is always welcome by the team. Switched from [Uscreen](https://www.capterra.com/p/147245/Uscreen/) Arketa gives you great value for money for unlimited on demand video storage! Review Source JG Jules G. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "A horrible experience" June 1, 2023 1.0 So far Arketa has not solved any of my problems and I have not received any benefit. This was money pit for me- a total waste of time and money-- and so much frustration before I gave up on it. Pros The salesperson was very nice and seems to believe in their product and service. However, what was promised on the sales end was not actually the way the team works. My setup meetings were canceled, my questions were replied to with links to videos that didn't actually answer my individual questions or help me with the kind of help that was promised. Their "live support" is just zoom meetings, which are at set times that don't fit in my schedule. The one I attended and the recorded version I watched also jumped past people's questions as "we're not really going to get into individual issues, but you can find your answer here." Cons I was buying into this because I believed they would provide the individual support I need, but just paid a lot more, and got a lot less, than my Squarespace. If all I was going to get was links to video tutorials for support, I could have just stayed with Squarespace. I absolutely hate that I spent so much time and money on this and didn't get a single month of the product up and running due to all the issues in getting the help I needed, I paid for a website I can't access. I put work into the back end and it didn't end up published correctly, despite following step by step instructions. Tasks that are simple on squarespace are complicated here. Review Source Hakim N. Studio Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Arketa is the best solution for our business" January 31, 2023 5.0 Our experience has been nothing but stellar. We switched from a different studio management software and everything has been so much easier to run since switching. Pros The ability to let the customer choose the price they pay for each service. Cons The backend is still being updated but it will soon be much more user-friendly I'm sure! And it's still great in the meantime. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing Arketa Ultimately it was the customer service and familiarity with the industry that made us choose Arketa. Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/)[Tula](https://www.capterra.com/p/124457/Tula/) We needed a software the could implement Pay From Your Heart. Review Source JK Joclyn K. Owner of Willow Soul Yoga Health, Wellness and Fitness Used the software for: Less than 6 months ### "Willow Soul Yoga- Review" August 8, 2022 5.0 So far my experience with Arketa has been awesome. This is contributed mainly to the support from \[SENSITIVE CONTENT\]! Thank you to \[SENSITIVE CONTENT\] for all of her help, guidance, and quick turn around in answering questions. I also love how Arketa creates a website and an app. This made the process so easy and doable for me. Pros What I enjoyed most was the support and guidance I received in the process of building the app and the website. They understood my vision on the first try. They are there to provide support whenever needed and respond quickly. It is so important to have this support in order to run a business efficiently. Cons The major challenge I had is with the schedule for my studio. I spent a ton of time correcting because there is not a simple delete option for one class. This is definitely something that should be improved. Reason for choosing Arketa I have heard several nightmares about Mind Body, I was referred to Arketa from a friend. Review Source Sherri P. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use" May 19, 2022 5.0 In addition to the software, Arketa hosts webinars and trainings to support us instructors/entrepreneurs in growing our business. Each one is very upbeat and full of ideas that motivate me to keep going and growing. Pros Arketa is really easy to set up as the business owner/instructor, and also simple for students to use. I am a pretty basic user (a few classes and videos) but it has a lot of features that I might use in the future (challenges, personal scheduling) so it's great to know these features are already there. The team is super responsive if you need technical help, and I love the company's beliefs in creating a community of instructors and encouraging us to shine. Cons I have not found anything that I don't like. Review Source BH Benjamin H. Founder and personal trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Benjamin Hodson" January 23, 2023 5.0 We enjoy using Arketa to build our online fitness community, customer service is generally quick and responsive. Pros Easy to use, well presented user app with a high level of functionality from the trainer side to build their business. Cons We experienced a few issues migrating over from via session in terms of duplicated payments. If there was a way of automatically uploading videos to Arketa would save trainers a lot of time. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa Customer service and rates were better plus at the time they specialised in the online market. Review Source GP Garland P. Owner / Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Designed by Instructors for Instructors" August 8, 2022 5.0 Overall, it's been a good experience. There seems to be a community of people in the same boat rather than the aloof "other clients." So you feel like there's more than just customer service. The account management team is great and willing to hop on a quick call with you when needed and genuinely want to know how things are going. Pros The software is incredibly easy to learn. The UX is straight forward. There are informational meetings to be onboarded and documents to walk you through everything at your own pace. I started with Arketa as an individual teaching virtually and transitioned into their studio version of the platform. The transition was seamless and the UX didn't change. I do like that it's so new the team at Arketa is always asking what else studios need in order to function. You work with other people who know your business from the inside out and understand the requests. Cons Being a new software, there are a few things that are in the works and aren't always easily accessible. Sometimes there are a few "tricks" to get around problems while we wait for the actual solution to be built. Alternatives considered [The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Review Source SS Shannon S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "We left Mindbody and haven't looked back!" December 31, 2022 5.0 The on-boarding process was straightforward. \[SENSITIVE CONTENT\] took the time to walk us through every step of the way and truly listened to our needs. We have only been using the software with our clients for a few days, and already we're receiving feedback that they are happy we switched. The transition from Mindbody to Arketa was definitely work, but it went as smoothly as we could have hoped. We are so glad we switched! Pros User friendly from both the consumer and business side. This software is intuitive and beautifully designed. Cons There are some "wishlist" items and we've been told the team is already developing some of the features we'd like to see. We have no doubts that this group is listening and very actively involved in the development and evolution of their software on a daily basis. Reason for choosing Arketa I used Arketa while visiting a yoga studio in Austin who had recently switched. I liked the booking experience. I talked with the owner who was happy with their decision and so I reached out. \[SENSITIVE CONTENT\] was who I connected with first. She walked me through the software features and did a great job answering questions. After a couple of calls with her I decided Arketa was our very best choice. Review Source SB Scott B. Studio Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Arketa is the way to go!" March 3, 2023 5.0 We couldn't be happier that we decided to go with Arketa. Their onboarding and customer service have been exceptional. Our customers love how easy it is for them to book classes and access our on demand library. Pros Unlike other platforms, Arketa offers extensive onboarding for studios to learn the software. Because of this our studio was able to have a seamless transition from Mindbody to Arketa. Not to mention the software is easy to use, especially from the client side. The website embeds make our studio website look professional and clients are able to navigate to our schedule or on demand library with ease. They also offer a custom app as an add-on that I highly recommend. Cons Adjusting to a new software always has it's challenges and there are growing pains. Sometimes the things you might expect aren't available yet, but they are constantly adding new features and updating the software to make the experience better for the studio and their clients. Review Source BL Brietta L. Owner, Teacher, Operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Arketa is the best!" August 21, 2023 5.0 Arketa helped me consolidate my business platforms. I needed a program where I could host my studio's classes, events and virtual experiences along with an On Demand Library, communities, online courses, massage bookings and programs. I love all that Arketa offers and I feel like they cater to my style of entrepreneurship, which is a little of everything. Pros Arketa is the 3rd software company for my healing arts studio that I have used and I am so glad I switched. I loved the fact that I had a personal onboarding specialist that met with me every week until I was up and running and he was available for questions at any time. I am sold on all the options that Arketa offers, as my business was being hosted on 3-4 other platforms and can now be with one. Cons The only issue I had was that I onboarded during Arketa's upgrade, so I got confused on which dashboard to be working with. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing Arketa I had been receiving the weekly coffee with Arketa email and it helped build a relationship. Review Source Bj A. Developer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Better than any other fitness management product. Period." May 23, 2023 5.0 From onboarding and uploading client info, videos, etc. the whole process has been flawless. The way Arketa integrates with websites makes it easy to implement. It looks good and it works. Pros Onboarding and implementing Arketa is as easy as it can possibly be. The interfaces are all very straightforward. Their support people are prompt, friendly, and knowledgeable. Cons There isn't anything about Arketa to dislike. It's terrific. Review Source CT Christine T. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Arketa has taken my business to the next level." February 3, 2023 5.0 Pros The ease of booking classes and launching events is the most important usage for me. I'm also able to maintain my virtual and On Demand business without spending more precious time building it as the process is so streamlined. I also launched my mobile app with Arketa 4-5 months ago and members are loving the experience. Cons The software takes a long time to load and sometimes it can be a bit glitchy. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa Price and the On Demand library option being included in the overall package. Review Source SO Sylvia O. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Arketa has changed my life!" June 30, 2022 5.0 One of the loveliest surprises has been the very sincere personal touch of everyone involved in support, whether tech or teaching. The friendliest chat box ever! And amazing scheduling of webinars to complement the platform use and to grow our ideas and businesses. Pros The interface is very intuitive and perfectly aligned with the specifics of the fitness industry. I find everything I need, no matter what I think up in terms of programming, scheduling, pricing... It also allows for creativity and manages the nitty-gritty, so I can get on with teaching and learning. Cons I'm new to the software, so for now, it has more than enough features for me to adventure into. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa I liked that it was a smaller company and more personal. The first one-on-one intro session then sold me, and I basically stopped looking. Easy decision. I also like the pricing structure: I had no idea how much revenue I would generate, so I like the idea of a relatively small base cost plus commission. It feels less risky. Review Source HL Hillary L. Co Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Excited about where this can go" January 20, 2023 4.0 I appreciate the hardworking team and that they have given us the attention and direction to make our move successful and as easeful as possible! Pros I really like how you can customize your page, integrate zoom and the videos upload automatically, I like the look of the On Demand/Video platform and that you can add everything in widgets to your website. Cons There are a lot of glitches in the software that we've found when using it. The team is always fairly responsive with these and gets them fixed fairly quickly! I think the reports are clunky and can be greatly improved. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) To save money and try and get a less complicated system Review Source LF Leona F. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great affordable system!" May 12, 2023 5.0 So far it’s been great. Pros User friendly platform. Customer service is always on point. Cons Nothing yet. There’s some glitches every now and then but you’ll have that with any platform. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa Pricing and features were more in line with my goals and budget Review Source KD Kate D. studio owner Consumer Services Used the software for: Less than 6 months ### "philadelphia virtual/in person studio" August 8, 2022 5.0 Arketa is new - I appreciate their hustle much like my own. When I need help figuring something out - their tech team feels like I'm texting a friend. They are quick, efficient and appreciate how important the small things mean to my business and success. I am excited to continue to expand my business along with arketa! Pros arketa was a no brainer when taking my virtual business in person. clients can easily book classes both online and in studio as well as become a member to a digital library of on demand classes. the integration with my website and payment processor was and remains seamless! Cons There are a few kinks...a refund click will work some of the time, waitlists can be confusing and sometimes an account will now let a client use their credits....but truly all kinks seem to even out and there's always a work around. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) For my online library Review Source MM Maeve M. Movement Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "Focus on the Fun" June 30, 2022 5.0 They are incredibly hands on and anytime I've had trouble, they reply in a very timely fashion. So glad I used them. Pros This software helps me focus on what I like to do, TEACH! It helps me streamline the the process of live-streaming classes and keeps all my student base in one place. Cons I wish there were auto messages to congratulate students at 10, 100, 250, 500 classes, etc. Review Source AP Andrea P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "New to the new Arketa" August 27, 2023 3.0 I'm pretty disapointed honestly, I switched from Mindbody and didn't realize I was walking into a freshly launched program. Pros I was sold on Arketa based off of the previous platform, which seemed to be smoother than this one, the cost is affordable. Cons The new system has many flaws, I haven't gone a solid week without a new "bug". Reason for choosing Arketa Reporting seemed better and virtual options. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost Review Source JP Joyce P. Office Manager and Tech Support Health, Wellness and Fitness Used the software for: Less than 6 months ### "Sutra is amazing." July 1, 2021 5.0 Expect to realize many benefits the longer we use it and take advantage of the options they have for setting things up for our students to access our classes and events. Pros The customer service can't be beat and they are in the process of upgrading to add new features constantly. It's been really intuitive to use for the most part and I have been able to reach customer support whenever I needed. They are all curteous and super helpful. Also, this system keeps students on your website rather than leaving to go to their platform. It's great. Cons Haven't found anything I don't like yet. Reason for choosing Arketa Less expensive for us...costs are shared with students who pay a minor processing fee at checkout so our monthly cost is reasonable. Review Source LO Leah O. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you" January 31, 2023 5.0 In this day in age, it's so nice to deal with people. Everyone I've had the opportunity to work with at Arketa has been extremely helpful and friendly! I'm excited to use the additional features that the website offers. Pros Arketa is very user-friendly on the customer and internal side. Cons It would be helpful to receive a notification when clients cancel. Reason for choosing Arketa I had a really good feeling about the company, employees, and they have exceptional reviews! I interviewed four other booking systems and I felt at home with Arketa:) Switched from [BookSteam](https://www.capterra.com/p/133845/BookSteam/) For a seamless booking process. Review Source Similar Products Featured