# Arketa Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Arketa the right Fitness solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212718/Sutra-Fitness/reviews --- Arketa 4.3 (86) [View alternatives](https://www.capterra.com/p/212718/Sutra-Fitness/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of Arketa Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews JW Jackson W FounderHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “The customized mobile app that allows customers to check in without scanning anything is convenient. When the data is accurate, it is convenient to see in their dashboard after very far explanations of how to decipher their confusing labels that do not reflect what your store actually provides.“ September 12, 2025 Benjamin A OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Issues repeat themselves over and over, and they tell me something is fixed, only for the issue to reappear (or never be fixed properly, because they do NOT test their software, the customers are the test subjects in a live environment, which is NOT the proper way to build software)“ September 14, 2025 SB Sam B Co-OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “It helps studios grow by providing powerful tracking, communication, and marketing features that enhance both the client experience and business efficiency.“ January 7, 2025 DS Donna S Co-OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “The platform itself shows promise, but the internal knowledge gaps—combined with a sales team that overstates capabilities—create a frustrating and often damaging experience for established businesses like ours.“ June 2, 2025 JH Jillian H OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I'm very happy to report that \[sensitive content hidden\], from the Arketa tech team, subsequently reached out to me and she has helped to resolve most of my outstanding tech issues, which involved the Zoom interface, automated confirmation emails to my clients, as well as some difficulties with clients logging on to their accounts. “ April 8, 2025 Maria R OwnerSports, 2 - 10 employeesUsed the software for: 1-2 years. “We have lots more than 2 handfuls of members due to the billing issues.“ February 24, 2026 SS Sydney S FounderHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Additionally, Arketa offers impressive growth capabilities, allowing me to use the software to scale based on the needs of my business.“ August 6, 2024 DS Donna S Co-OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “To make matters worse, when we reached out for urgent support the day before reopening—after working around the clock and sacrificing personal and family time—we were told by our assigned Studio Success Manager that she was at a family event and unavailable to help.“ June 2, 2025 ## Showing most helpful reviews Showing 1-25 of 86 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kathy C. Studio Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "FINALLY found my perfect fit for studio software!" December 19, 2024 5.0 I've been around the fitness block a few times. I've been teaching group ex classes since they were called "aerobics", and I've had my own fitness business for 19 years. I was with MindBody for 10 years and then Mariana Tek for the past 3 years. While both are well established companies, Arketa has so much more to offer! To start, the onboarding process was top notch. \[sensitive content hidden\] was my specialist and he was amazing! We went through everything in weekly zoom meetings, so that when it was time for my software to go "live" I was more than ready. I feel that I finally found a software that has everything my brick & mortar studio + my online business need. Pros Software looks great and it's easy to customize to your brand. I have EVERYTHING that I need is one spot, instead of paying 3 different providers (software/email/app/etc) which gets overwhelming and expensive. I've had to contact customer service a few times since I'm new(ish) to Arketa, and they've quickly resolved any questions that I've encountered. I LOVE my branded app and so do my members! Cons I haven't had any problems with my software or app. Switched from [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) I switched because I wanted more freedom to brand my software/app. My old app felt very cookie-cutter, and I was limited on what I could display in the app. The customer service has been much better with Arketa. Review Source AM Ashlee M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Arketa is the best CRM for a yoga studio" September 24, 2025 5.0 Overall, we love it! The transfer was a breeze, the user interface is super easy to understand, and our team has been able to pick up on the system quickly. Oh, and we LOVE that there is a huge red alert if clients are missing a signed liability waiver. Overall, we would recommend this software to anyone looking for a cost effective CRM that gives you tools to automate your business. Pros The customer service is EXCELLENT! We've been with mindbody and momence before and their customer service wasn't nearly as helpful. Arketa agents are quick to reply and always follow up, making client management a breeze. Cons The only thing that were having issues with is for some reason our time zone is wonky because we are in Arizona. We've chatted in a few times that they've been wrong and they'll fix it but it will randomly revert back and then we need to chat in again. Alternatives considered [Walla](https://www.capterra.com/p/265361/Walla/) Reason for choosing Arketa Walla's pricing was about $200-$300 more a month for the exact same offering. As a small business, we couldn't justify that and your sales team vibe was the deal closer. Allison our salesperson and her down-to-earth vibe was super refreshing in the tech space and made it feel like I was just connecting with a friend instead of being sold an insanely priced software. Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) Momence's customer service was like fingernails on a chalkboard. They never replied back or fixed our issues. After a week of numerous errors with zero resolution Arketa gave us a cold call and the rest is history! Review Source Maria R. Owner Sports Used the software for: 1-2 years ### "RUN AWAY! Do NOT waste your time, energy, or money on Arketa" February 24, 2026 1.0 RUN!! Do NOT let them trick you like they did me. I gave them way too Many chances and am now out THOUSANDS. They over promise (straight up lie) and way under deliver. They pretend that they are going to solve your problem, and leave it on the shelf. I was told there would be a specific feature by the time my account was set up, I told them I can’t switch to their software without that feature… that was 18 MONTHS AGO. Like, what? You can’t make this stuff up. Everytime I reached out about it I was told “2 more weeks”. Aahh! Lol just wild, seriously. RUN!!!!! Pros The look of the system. They made lots of promises about features, and those promises were good so I bought the software. Cons Pretty much everything. The glitches are unbelievable. The customer support loves to gaslight you. Many of the e features are ghost features. They don’t give you access to your backend payment processing… this should have been the only red flag I needed, but alas. Payment plans and recurring billing doesn’t cancel and then people are charged and you need to refund, but you lose all of the processing fees. I know all companies have Their weakness, but theirs are business ending. We have lots more than 2 handfuls of members due to the billing issues. Oh, they also sold me a point of sale that doesn’t work for Canadian debits… I asked if it would work in Canada before ordering it. They lied. They can’t fix it. They haven’t refunded me for the terminal which I bought in Feb 2025. Switched from [Arbox](https://www.capterra.com/p/184438/Arbox/) Located in Israel when the war started and customer support was lagging. Also, words would sometimes show in Hebrew. Honestly, way better than Arketa in every way and shouldn’t have switched. Count your blessings, people! Review Source Benjamin A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Promising Features" September 14, 2025 4.0 They are nice people at the company, and they try to do their best, I do recommend Arketa. It is a newer company, so it may not be as stable as established companies like Mindbody. Pros There are a lot of good features with the software that allow you to customize the way you want to run your business, and it now works well for studio scheduling / booking Cons Bugs can occur or the interface/design can be misunderstood, which can create issues for customers trying to complete a sign up or payment Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Arketa because of what they promised, which did not come true. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I fell for Arketa's marketing of the features and strong customer service they provide. They claim to remove friction, but they only create it. I am frustrated and so are my customers who use the software. I spend more time troubleshooting issues then running my business. Review Source TC Theresa C. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Arketa is the ONLY solution you need" February 27, 2025 5.0 Arketa stands out with its exceptional support, making it the easiest-to-use and highly reliable platform. We've enjoyed growing our studio with them, knowing that we have their unwavering support. If you're tired of wasting time on software that doesn't meet your needs, Arketa is the solution you've been looking for. We've tested all the big and small ones, and Arketa is the only one that checks every box and surpasses our every expectation. Stop searching and start switching over to Arketa. You'll feel the difference in their support from day one. Pros I love the entire system.  It is very refreshing to find a studio platform that thinks of the future and considers the studio's clients to be an essential part of the development process. Their reports are to the penny, their setup is easy, and our clients love the ease of use.  We used this system for our clients and discovered that for the studio side, it was just as easy for us! It is a lovely system, and if you are trying to decide who to go with, you won't look back once switching to Arketa.  They are a breath of fresh air. Cons This is a minimal issue and nothing compared to other software cons. Their reports need a little assistance.  They are the most accurate and reliable reports I have ever had, but sometimes, our ability to see a transaction immediately — can be delayed for 24 hours. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[OfferingTree](https://www.capterra.com/p/179634/OfferingTree/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Tula](https://www.capterra.com/p/124457/Tula/) Reason for choosing Arketa I used Mindbody and Wellness Living for the first 23 years of our business. They are both clunky and do not think forward. All other brands were missing major features or were very cost-prohibitive, and many were solutions based on mind-body and wellness living, and they didn't think outside of those boxes. Arketa offered simplicity, and they think about how their software will bend and flex in the future. I love that forward-thinking process! Finally!! A solution that isn't trying to be another mind-body or wellness living. They are their own! The industry desperately needed this forward-thinking! I also love that every aspect of my studio is in one studio software solution. and then here is Arketa offered simplicity, and they think about how their software will bend and flex in the future. I love that forward-thinking process! We need that! I also love that every aspect of my studio is in one studio software solution. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Clients struggled to navigate the cumbersome system. Reports were often highly inaccurate, confusing, and rarely matched. The website widgets worked only intermittently. System-wide issues were never genuinely addressed; instead, there were just temporary fixes and workarounds. Eventually, those workarounds became problematic, and it was difficult to know how to resolve issues since the original problems were never properly fixed. Having been with them for eight years, we witnessed how this caused significant functional issues for long-term users. Review Source JW Jackson W. Founder Hospitality Used the software for: 1-2 years ### "Unethical and sketchy service - they will hold your client billing information hostage to keep you from moving to another platform in the future." September 12, 2025 1.0 Avoid the service at all cost! They will promise anything to get the sale and string you along telling you they will update it to accommodate, which never happens. Then when you try to leave, they will keep all of your client billing information from you so you cannot transfer to a different platform unless you talk to all of your clients to get their payment information again. For companies that have a subscription based model, this can cost you thousands in. Pros The customized mobile app that allows customers to check in without scanning anything is convenient. When the data is accurate, it is convenient to see in their dashboard after very far explanations of how to decipher their confusing labels that do not reflect what your store actually provides. Cons When I tried to switch over to a different software, the company would not give our client billing information to our new software provider and became entirely unresponsive to keep us on the platform for longer by holding our client information hostage. Before we planned to leave the service, we brought up many concerns with what we were told the software could do and what it was actually able to do and the customer service was unresponsive and unhelpful. They told us for over a year that they would fix certain issues, but that never happened so we went shopping for a different service provider. Also, the data for a lot of the reports is inaccurate and inconsistent and very confusing. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa They promised to do more for less, which never came to fruition. Review Source DS Donna S. Co-Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Consistently Overpromises and Under-delivers" June 2, 2025 2.0 When we’ve addressed these concerns with Arketa, they’ve denied ever making certain promises—even when multiple members of our team recall hearing the exact same claims. Rather than taking ownership, they deflect responsibility, often implying that any disconnect is due to a customer “misunderstanding.” If switching platforms were easy at this stage, we would have done so already. We had another top contender during our search and, in hindsight, we regret not choosing them. We are extremely disappointed. If you're considering migrating your business to Arketa, we strongly urge caution. If you're just getting started, insist on access to a test environment so you can verify how the features actually work—not just how they’re described in sales calls. Build nothing into your membership structure or client communication until you’ve seen it function live. It may save you months of cleanup and miscommunication. Pros Their pitch. What they claim they do sounds really great and is very exciting. Their claim to be a 1 stop shop makes them very seem very attractive. Cons To begin, the data migration process was extremely mishandled. Despite multiple warnings from my team and me about which reports not to use, and our efforts to provide accurate, curated CSV files, our concerns were repeatedly dismissed. We were explicitly told to "relax" and reassured that we were "in good hands." Unfortunately, our worst fears were realized. The migration was a disaster, and as late as 24 hours before our grand re-opening, we were informed there was no viable solution. We are still dealing with the ripple effects of that poorly executed and completely avoidable migration. Not once has anyone taken accountability for disregarding the guidance we offered in advance. To make matters worse, when we reached out for urgent support the day before reopening—after working around the clock and sacrificing personal and family time—we were told by our assigned Studio Success Manager that she was at a family event and unavailable to help. In addition to overpromising during the sales process, we have consistently had to backtrack and re-educate our members about features and capabilities we were told existed but simply don’t. One such example: We were assured that when a member booked a bike for class, the system would automatically prompt them to reserve shoes and, if needed, collect payment at that time. We were also told the system would track shoe sizes used, offering helpful data insights. This functionality does not exist. We’ve had to revert to manual workarounds that offer no meaningful improvement from our previous system. This is one of many such examples. The process for freezing memberships and upgrading plans is also far more clunky and limited than what was presented. At this point, it’s clear we are dealing with a young company led by well-intentioned but inexperienced staff. The platform itself shows promise, but the internal knowledge gaps—combined with a sales team that overstates capabilities—create a frustrating and often damaging experience for established businesses like ours. We sincerely hope to see more transparency, accountability, and maturity in the future. Alternatives considered [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Arketa Had a great sales call with Madison who promised she would not leave us in the wind once we signed on and the features they claimed to have were answers to current limitations. She is a good sales person. Switched from [ClubReady](https://www.capterra.com/p/104884/ClubReady/) In retrospect, I wish we had not. It was the devil we knew and we switched to what we thought was a bright light, only to meet the devil we didn't know. Review Source BA Ben A. Owner Consumer Services Used the software for: 2+ years ### " Lots of Features with a Competitive Price " August 21, 2025 4.0 Overall it works and has nice features, but the stability can be improved. Pros There can be bugs/errors which cause frustration for the user Cons It’s very unstable, constantly having bugs. It drives me crazy every day and their Tech support is very slow to fix anything. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Because of what I was promised by Arketa, which was not true. Review Source CE Chandler E. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Pilates Laboratory 🤍s Arketa!" December 13, 2024 5.0 Great! Honestly I can say my experience has been 10/10 -- there's always a glitch here or there that you would expect to run into with converting software... but seeing the people behind the scenes and building relationships with these individuals goes and has gone a very long way. The branded app has elevated my clients' experience in all ways of PL. I'm super grateful to be part of all of Arketa's growth as a business but also to other studios! I've had the opportunity to meet and chat with studio \[sensitive content hidden\] on more than one occasion to reiterate my level of satisfaction with the software and how it impacts me/PL. I love to give love and support to those who have done the same for me! Pros Building real relationships with genuine people makes all the difference! I deeply value the support I receive and the opportunity to know exactly who I’m collaborating with on a software team. It’s incredible how much that personal connection positively impacts my business. Huge gratitude to the entire Arketa team for their dedication and partnership! Cons \-Not having Apple Pay, -No font selections on branded app -More style selection options on buttons in branded app (I love how you can round the buttons-- but I don't like how the same function rounds the preview boxes of promo cards and video thumbnails) -Linked Instagram -- it would be cool to be able to link instructors' instagram profiles to their bio info Alternatives considered [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Arketa I think the biggest reasons are because of the connections I made with the people within Arketa. Being able to speak directly to my Arketa team and honestly not feel as though I was being "sold" on something... I made the decision to choose Arketa because it felt right in my gut - and I'm so happy I did! Being "sold" on a software was what I experienced with Glofox and I knew I wanted to believe in whomever I would be doing business within software for my next software selection. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) I didn't like the lack of customization, the outdated feel of the app/software, how I could NEVER contact someone in support, there was NO onboarding in the slightest, the timing on the backend was all in military time Review Source DM David M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "An Amazing Team That Has Really Gone Above and Beyond for Me" March 14, 2025 5.0 I’m actually amending a previous review because Arketa has made such an amazing impression on me. Their team consistently goes above and beyond, listens to feedback, and makes things right. I’m very glad to be proven wrong here—it’s refreshing to work with a company that truly cares about its clients’ success. I’m excited to keep building with them Pros The Arketa team has truly impressed me with their dedication and support. Coming from Mindbody, I was conditioned to expect a fight to get anything handled—and I definitely put their team through the wringer in the beginning. But they showed up, time and again, with patience, solutions, and genuine care. They’ve proven that they’re here to support you every step of the way. Cons Any early hiccups were met with real follow-through. It’s clear they’re committed to growing and improving, and they’ve earned my trust. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) arketa promised it would be better. it was a lie Review Source JR Jenny R. Studio Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Everything We Need - Nothing We Don't" May 1, 2023 4.0 Pros I love that Arketa has everything we need. We can offer classes, workshops, one-on-ones, retreats, programs, retail items and more. And, the system isn't overly complicated to the point that it's hard to navigate. Cons Some of the functionality is a little counter intuitive (going to Group Classes to schedule a private) but I know a lot of this is shifting with future updates. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) MindBody was SO expensive and had so much more functionality than we needed. The online component was also very clunky and not well-integrated into the rest of the software which translated to a convoluted process for clients. Review Source DO Debbie O. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Arketa gives me peace of mind" June 9, 2023 5.0 Overall I'm satisfied with the level of support and the minimal issues faced. Pros It's not as buggy as the previous system I've used! I've enjoyed the features built in, and the responsiveness of the support team thus far. Big thank you to \[sensitive content hidden\] from the onboarding team too. Cons The price is on the higher side. After currency conversion, it's a hefty sum to pay every month. Alternatives considered [ZingFit](https://www.capterra.com/p/159451/zingFit/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Arketa Because it provides all the features and functions I require. Review Source CF Carson F. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Switching to Arketa was a great move for my yoga studio" January 24, 2023 5.0 Arketa has been a great move for our studio when migrating away from Mindbody. Having everything available and integrated on our Squarespace website has saved us money from being able to get rid of other programs and subscriptions. Pros The price is unbeatable for the amount of features offered. The integration to our Squarespace website is visually appealing and seamless. The customer service team is very responsive and helpful. The software is easy to use and straightforward. Cons There are a few random features that Arketa does not offer yet that would have made certain operations easier, but the team is always great about taking suggestions. Switched from [Teachable](https://www.capterra.com/p/147019/Teachable/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) The rise of prices with mindbody, as well as the glitching software of mindbody livestream. Review Source AC Alli C. Owner and CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Helping me keep my business afloat!" December 5, 2024 5.0 I have been using Arketa for over three years now, they have supported me as I transitioned from an independent instructor to a full studio owner with a team of 16. They are quick to respond, friendly, always updating their software, and on the pulse with the trends and needs of fitness entrepreneurs. I am so grateful to be part of their community! Pros Fast service, so many tools for my studio, intuitive for business owners and instructors, clean appearance Cons Because Arketa was a newer product when I signed on, there were some hiccups in the beginning, but they have quickly adapted to catch up with studio needs! Review Source CM Carrie M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy for my Clients and Me to Use -- And its pretty! " August 15, 2024 5.0 Arketa has been a game-changer for my Pilates Business. Everything I need—booking, marketing and lead management, mobile app—is all in one place, making my day-to-day operations so much smoother. The mobile app is the best I have seen. The software is customizable to perfectly match the website I had before coming on board, so it was an easy transition. Once I switched to Arketa for marketing and lead management I was able to do more to drive my revenue. My clients love how user-friendly it is, which has made it easy for them to sign-up. Pros Everything is in one place, my booking, marketing, custom mobile app and lead management. The software embeds match the website that I had prior to coming on board. Mobile App is super customizable and all in my brand. It is easy for my clients to use. Cons There isn't much I don't like. Sometimes I don't find out about new features as fast as I would like. Review Source KC Kim C. Yoga Studio Owner Consumer Services Used the software for: 6-12 months ### "Arketa has transformed my studio and my life" July 27, 2024 5.0 It has made a remarkable change in my life. It's freed up a lot of time and it's easier now for me to stay on top of accounts receivable. Arketa has enabled me to be a more efficient manager. Pros Using Arketa has made my life so much easier. I'm saving so much time on administrative tasks, client management and managing my team. The software is well thought out and feels simple. It was learnable and the customer support was very helpful and available. Cons It would be helpful have more continuing education about the software in the dashboard. Review Source LK Leslie K. Pilates Instructor and Entrepreneur Health, Wellness and Fitness Used the software for: 1-2 years ### "Arketa is a game changer " May 19, 2022 5.0 The team has been awesome, and being with Arketa from the beginning, I’ve seen so many huge changes and advances over the last few years with discount codes, packages, customizing emails, the possibilities are endless! Pros I love how easy it is for me to navigate given that I’m not tech saavy. It’s so easy for me to create livestream class schedules as well as on demand categories, challenges with guides, PDFs, fitness and nutrition plans, and so much more! Cons I’d love to be able to make more aesthetic changes on my own, but my website coming in is more complex to change out photos, etc. The Arketa team has been so helpful and responsive when I want to make changes though! Review Source KS Karlie S. CEO/Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Highly recommend arketa!" April 28, 2023 5.0 Overall I love that is a community and the team genuinely cares for your growth. No other software offers this kind of support. Pros Arketa has the best customer service. They genuinely care about each user and strive to make meaningful connections to help us grow our businesses. Not only does the software have on demand booking but also in studio class booking- which is major! Everything is all in one place. A lot of softwares don’t have this or if they do it is way over priced. Cons The only thing I feel like I’m missing is getting an email when a client cancels an in studio class reservation. Review Source DD Donna D. Owner/ Fitness Instructor/CPT, CES Health, Wellness and Fitness Used the software for: 6-12 months ### "Arketa" May 19, 2022 5.0 I've had a very good experience with Arketa. I love the zoom implementation and that I can create automatic emails to personalize a message for a specific class when people sign up. Pros I love all the features available in Arketa. Very user friendly on my end and the students end. Cons I haven't come across anything I don't like. Review Source JA Janine A. Virtual Yoga Studio Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Arketa is great!" May 19, 2022 5.0 Overall I am very happy with Arketa for my online yoga studio. It allows me to take payments, schedule classes, workshops, and eventually my annual retreat. Everything is automated and I don't have to worry about sending out emails before each class or having to deal with credit cards, etc. I have been with Arketa for about a month and it has been great. Pros The depth of uses: classes, workshops, events, virtual classes, in person classes, it covers it all. It is relatively easy to use once you figure it out (and the onboarding sessions helped tremendously), and the support staff is great. If I can't find the answers I am looking for in their online articles, someone will get back to me typically within 24 hours. Cons Nothing is difficult to use per se, but some of the settings aren't as straightforward as they could be. Having multiple places to personalize emails is confusing. I can see the benefit of having multiple ways to address the same issue, but then you don't know which email is going out. Reason for choosing Arketa I was worried about their business model and didn't want to have to switch my people again. I felt like Arketa was a more stable product. Review Source KM Kevin M. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "A pleasure to have Arketa support our business " February 9, 2023 5.0 The functionality of Arketa is very important for our users experience, the software decision is critically important and I am glad that I have discovered Arketa. Pros The level of customer service has been top class since day one. I have plenty of questions during the initial onboarding phase and the team was more than happy to answer these in a timely manner. Cons Currently Arketa syncs with Mailchimp, I am now using Kajabi and would love for the software to sync with Kajabi for email automations when new client join so I can ditch Mailchimp for good. Review Source Deidra F. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love the features and support from Arketa!" May 19, 2022 5.0 I am glad I am with the company. I am glad I made this choice. Pros I like to ease of use and the expansive feature set Cons Some features are hard to figure out. This is possibly due to how i think of the feature which may not be the actual intent of the feature. Reason for choosing Arketa The features seemed technically able to handle the features I needed at that time. Had an established community. Offered training and support. Review Source MK Meaghan K. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "My lifeline in opening a studio " May 22, 2023 5.0 Have had amazing responses from clients and staff alike Pros So easy to navigate and set up. Have not had any of the same frustrating glitches as when using other platforms Cons At first I found it tricky that you have to use the chat feature to reach customer service, wish there was a hotline to call for urgent issues Review Source Brenda D. Teacher E-Learning Used the software for: Less than 6 months ### "The new normal for fitness" November 22, 2020 5.0 My experience has been great! I am having a wonderful time seeing other instructor's showcase their styles and sharing my own with other people thanks to this platform. Pros I teach online as a profession so when a friend of mine suggested Sutra fitness as a way to teach a fitness class I had to check it out. The price is very low. I believe it was $25.00 a month for membership. You do not even have to have a website because they will help you set it up. It is pretty user friendly but if you are really struggling to come up with ideas on how to conduct your class, you can download the app by just submitting your phone number. Then Simply log in to other instructor's classes and get a feel for what online fitness instruction should look like. Each instructor get a fresh looking profile to show off their personal style. This is really a modern solution to people who are to busy to commit to a gym membership. For people like myself who find E-learning the future of education this is a perfect way to add another instructional class to my life without having to leave home. A fabulous way to be your own boss! Cons I have personally not found anything I dislike about the site. it is very easy to use with a clean dashboard, step by step sign-up instructions , examples and great pricing Review Source jS jenny S. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "love it so far~ " May 23, 2023 5.0 great! great help! Pros it's been great thus far!the whole team is very engaged & i like the product Cons need marketing suite & push notifications Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Arketa user friendly Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Needed a better solution for digital Review Source Similar Products Featured