# Arketa Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Arketa Software - reviews, pricing plans, popular comparisons to other Fitness products and more.

Source: https://www.capterra.com/p/212718/Sutra-Fitness

---

# 

 Arketa Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Arketa

## What is Arketa?

Arketa is a studio growth platform built by and for fitness and wellness professionals. Let us partner with you to grow your studio or gym. We do all the needs like booking and communication, but also give you tools and support to meaningfully grow your revenues and increase your memberships. Be a part of our mission to increase access to fitness and wellness.

## What is Arketa used for?

[Fitness](https://www.capterra.com/fitness-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/)[Yoga Studio](https://www.capterra.com/yoga-studio-software/)

Overall rating

Based on 86 user reviews

Reviews sentiment

Positive

83%

Neutral

7%

Negative

10%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Arketa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sutra.fit&name=Arketa)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Arketa

4.3 (86)

VS.

[4.6 (405)](https://www.capterra.com/p/227564/FitBudd/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (86)

Ease Of Use

4.6 (405)

Value For Money

4.3 (82)

Value For Money

4.5 (395)

Customer Service

4.3 (85)

Customer Service

4.6 (397)

## Arketa alternatives

[4.6 (3,164)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/)

Starting price

$22.50

Per User, Per Month

[4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

[4.7 (79)](https://www.capterra.com/p/215808/FliiP/reviews/)

Starting price

$129.00

Per User, Per Month

Highest Rated

[4.8 (344)](https://www.capterra.com/p/202837/Everfit/reviews/)

Starting price

$19.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/212718/Sutra-Fitness/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.2 (64)

76.56% of 64 reviewers that rated this feature as important or highly important

With this capability, you get a streamlined booking experience for both staff and clients. Reviewers appreciate the intuitive, mobile-friendly interface and customization options, but some mention occasional glitches and wish for easier recurring session booking and a dedicated app.

Payment Processing

4.3 (63)

71.43% of 63 reviewers that rated this feature as important or highly important

It helps you process payments efficiently through Stripe, supporting memberships, refunds, and quick payouts. Reviewers appreciate the seamless Stripe integration and control over financials, but some mention high processing fees and wish for Apple Pay support.

Class Management

4.3 (62)

74.19% of 62 reviewers that rated this feature as important or highly important

Arketa offers flexible class setup, letting you customize details, schedule recurring or one-time sessions, and manage attendance. Reviewers appreciate how easy it is to edit classes, track registrations, and organize teachers, though some mention attendance history could be clearer.

Membership Management

4.3 (49)

69.39% of 49 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Electronic Payments

4.5 (46)

73.91% of 46 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Billing & Invoicing

4.5 (37)

48.65% of 37 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Arketa 47 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Arketa offers flexible class setup, letting you customize details, schedule recurring or one-time sessions, and manage attendance. Reviewers appreciate how easy it is to edit classes, track registrations, and organize teachers, though some mention attendance history could be clearer.

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Schedule and manage the logistics of activities and other gatherings

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Intended for sports & fitness gyms

Designed for yoga and pilates studios

Manage the instructor/teacher's schedule, tasks, responsibilities

Track and manage inventory levels to maintain proper supply

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Contact members listed in the database through email, SMS, social, phone, etc.

Database of members to track personal information of individuals and families

Manage and support multiple locations

With this capability, you get a streamlined booking experience for both staff and clients. Reviewers appreciate the intuitive, mobile-friendly interface and customization options, but some mention occasional glitches and wish for easier recurring session booking and a dedicated app.

It helps you process payments efficiently through Stripe, supporting memberships, refunds, and quick payouts. Reviewers appreciate the seamless Stripe integration and control over financials, but some mention high processing fees and wish for Apple Pay support.

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Check-in and out via a mobile device or kiosk

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.2 (86)

4.2

Based on 86 reviews

## Pricing

Value for money

4.3 (82)

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/212718/Sutra-Fitness/pricing/)

Value for money

4.3 (82)

4.3

Based on 82 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (85)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (85)

4.3

Based on 85 reviews

## User reviews

Overall rating

4.3

Based on 86 reviews

Filter by rating

5(61)

4(10)

3(6)

2(2)

1(7)

Mentioned topic

Sorted by most recent

AV

Amanda V.

Owner

Health, Wellness and Fitness

### "There are great features, but not a lot of help to utilize the features."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

March 19, 2026

I like the options, but need help knowing how to use it. It would be so helpful to have real people support us and not have to look things up through support.

Pros

The ability and ease to add on demand options and create a community. There are great features, but there needs to be help with learning how to best use them for our business.

Cons

There is very little support. It is hard to find answers when you try to work on something. When you submit a question it has sometimes taken over a week to get an answer.

Switched from

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

More fitness specific options with Arketa and easier to set up and use.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing Arketa

More options that fit my business for offering an online option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Maria R.

Owner

Sports

### "RUN AWAY! Do NOT waste your time, energy, or money on Arketa"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 24, 2026

RUN!! Do NOT let them trick you like they did me. I gave them way too Many chances and am now out THOUSANDS. They over promise (straight up lie) and way under deliver. They pretend that they are going to solve your problem, and leave it on the shelf. I was told there would be a specific feature by the time my account was set up, I told them I can’t switch to their software without that feature… that was 18 MONTHS AGO. Like, what? You can’t make this stuff up. Everytime I reached out about it I was told “2 more weeks”. Aahh! Lol just wild, seriously. RUN!!!!!

Pros

The look of the system. They made lots of promises about features, and those promises were good so I bought the software.

Cons

Pretty much everything. The glitches are unbelievable. The customer support loves to gaslight you. Many of the e features are ghost features. They don’t give you access to your backend payment processing… this should have been the only red flag I needed, but alas. Payment plans and recurring billing doesn’t cancel and then people are charged and you need to refund, but you lose all of the processing fees. I know all companies have Their weakness, but theirs are business ending. We have lots more than 2 handfuls of members due to the billing issues. Oh, they also sold me a point of sale that doesn’t work for Canadian debits… I asked if it would work in Canada before ordering it. They lied. They can’t fix it. They haven’t refunded me for the terminal which I bought in Feb 2025.

Switched from

[Arbox](https://www.capterra.com/p/184438/Arbox/)

Located in Israel when the war started and customer support was lagging. Also, words would sometimes show in Hebrew. Honestly, way better than Arketa in every way and shouldn’t have switched. Count your blessings, people!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Ashlee M.

Owner

Health, Wellness and Fitness

### "Arketa is the best CRM for a yoga studio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2025

Overall, we love it! The transfer was a breeze, the user interface is super easy to understand, and our team has been able to pick up on the system quickly. Oh, and we LOVE that there is a huge red alert if clients are missing a signed liability waiver. Overall, we would recommend this software to anyone looking for a cost effective CRM that gives you tools to automate your business.

Pros

The customer service is EXCELLENT! We've been with mindbody and momence before and their customer service wasn't nearly as helpful. Arketa agents are quick to reply and always follow up, making client management a breeze.

Cons

The only thing that were having issues with is for some reason our time zone is wonky because we are in Arizona. We've chatted in a few times that they've been wrong and they'll fix it but it will randomly revert back and then we need to chat in again.

Switched from

[Momence](https://www.capterra.com/p/229516/Ribbon/)

Momence's customer service was like fingernails on a chalkboard. They never replied back or fixed our issues. After a week of numerous errors with zero resolution Arketa gave us a cold call and the rest is history!

Alternatives considered

[Walla](https://www.capterra.com/p/265361/Walla/)

Reasons for choosing Arketa

Walla's pricing was about $200-$300 more a month for the exact same offering. As a small business, we couldn't justify that and your sales team vibe was the deal closer. Allison our salesperson and her down-to-earth vibe was super refreshing in the tech space and made it feel like I was just connecting with a friend instead of being sold an insanely priced software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Benjamin A.

Owner

Health, Wellness and Fitness

### "Promising Features"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

September 14, 2025

They are nice people at the company, and they try to do their best, I do recommend Arketa. It is a newer company, so it may not be as stable as established companies like Mindbody.

Pros

There are a lot of good features with the software that allow you to customize the way you want to run your business, and it now works well for studio scheduling / booking

Cons

Bugs can occur or the interface/design can be misunderstood, which can create issues for customers trying to complete a sign up or payment

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

I fell for Arketa's marketing of the features and strong customer service they provide. They claim to remove friction, but they only create it. I am frustrated and so are my customers who use the software. I spend more time troubleshooting issues then running my business.

Alternatives considered

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Reasons for choosing Arketa

because of what they promised, which did not come true.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Jackson W.

Founder

Hospitality

### "Unethical and sketchy service - they will hold your client billing information hostage to keep you from moving to another platform in the future."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 12, 2025

Avoid the service at all cost! They will promise anything to get the sale and string you along telling you they will update it to accommodate, which never happens. Then when you try to leave, they will keep all of your client billing information from you so you cannot transfer to a different platform unless you talk to all of your clients to get their payment information again. For companies that have a subscription based model, this can cost you thousands in.

Pros

The customized mobile app that allows customers to check in without scanning anything is convenient. When the data is accurate, it is convenient to see in their dashboard after very far explanations of how to decipher their confusing labels that do not reflect what your store actually provides.

Cons

When I tried to switch over to a different software, the company would not give our client billing information to our new software provider and became entirely unresponsive to keep us on the platform for longer by holding our client information hostage. Before we planned to leave the service, we brought up many concerns with what we were told the software could do and what it was actually able to do and the customer service was unresponsive and unhelpful. They told us for over a year that they would fix certain issues, but that never happened so we went shopping for a different service provider. Also, the data for a lot of the reports is inaccurate and inconsistent and very confusing.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing Arketa

They promised to do more for less, which never came to fruition.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Ben A.

Owner

Consumer Services

### " Lots of Features with a Competitive Price "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

August 21, 2025

Overall it works and has nice features, but the stability can be improved.

Pros

There can be bugs/errors which cause frustration for the user

Cons

It’s very unstable, constantly having bugs. It drives me crazy every day and their Tech support is very slow to fix anything.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Because of what I was promised by Arketa, which was not true.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Donna S.

Co-Owner

Health, Wellness and Fitness

### "Consistently Overpromises and Under-delivers"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

June 2, 2025

When we’ve addressed these concerns with Arketa, they’ve denied ever making certain promises—even when multiple members of our team recall hearing the exact same claims. Rather than taking ownership, they deflect responsibility, often implying that any disconnect is due to a customer “misunderstanding.” If switching platforms were easy at this stage, we would have done so already. We had another top contender during our search and, in hindsight, we regret not choosing them. We are extremely disappointed. If you're considering migrating your business to Arketa, we strongly urge caution. If you're just getting started, insist on access to a test environment so you can verify how the features actually work—not just how they’re described in sales calls. Build nothing into your membership structure or client communication until you’ve seen it function live. It may save you months of cleanup and miscommunication.

Pros

Their pitch. What they claim they do sounds really great and is very exciting. Their claim to be a 1 stop shop makes them very seem very attractive.

Cons

To begin, the data migration process was extremely mishandled. Despite multiple warnings from my team and me about which reports not to use, and our efforts to provide accurate, curated CSV files, our concerns were repeatedly dismissed. We were explicitly told to "relax" and reassured that we were "in good hands." Unfortunately, our worst fears were realized. The migration was a disaster, and as late as 24 hours before our grand re-opening, we were informed there was no viable solution. We are still dealing with the ripple effects of that poorly executed and completely avoidable migration. Not once has anyone taken accountability for disregarding the guidance we offered in advance. To make matters worse, when we reached out for urgent support the day before reopening—after working around the clock and sacrificing personal and family time—we were told by our assigned Studio Success Manager that she was at a family event and unavailable to help. In addition to overpromising during the sales process, we have consistently had to backtrack and re-educate our members about features and capabilities we were told existed but simply don’t. One such example: We were assured that when a member booked a bike for class, the system would automatically prompt them to reserve shoes and, if needed, collect payment at that time. We were also told the system would track shoe sizes used, offering helpful data insights. This functionality does not exist. We’ve had to revert to manual workarounds that offer no meaningful improvement from our previous system. This is one of many such examples. The process for freezing memberships and upgrading plans is also far more clunky and limited than what was presented. At this point, it’s clear we are dealing with a young company led by well-intentioned but inexperienced staff. The platform itself shows promise, but the internal knowledge gaps—combined with a sales team that overstates capabilities—create a frustrating and often damaging experience for established businesses like ours. We sincerely hope to see more transparency, accountability, and maturity in the future.

Switched from

[ClubReady](https://www.capterra.com/p/104884/ClubReady/)

In retrospect, I wish we had not. It was the devil we knew and we switched to what we thought was a bright light, only to meet the devil we didn't know.

Alternatives considered

[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)

Reasons for choosing Arketa

Had a great sales call with Madison who promised she would not leave us in the wind once we signed on and the features they claimed to have were answers to current limitations. She is a good sales person.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lora M.

Studio Director

Health, Wellness and Fitness

### "So grateful for Arketa!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2025

9/10 because there is room for a bit of improvement. That being said, we are SO GLAD we switched!!! Mariana Tek and Mindbody have NOTHING on Arketa.

Pros

Ease of use–intuitive! It's made admin, front desk/teacher, and customer support a breeze. And customer support has been a dream!

Cons

We've requested a few features that will make some administrative tasks easier.

Switched from

[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)

[BrandBot](https://www.capterra.com/p/208483/BrandBot/)

Everything with MT and BB was a nightmare. If a feature didn't work properly, that suggested a workaround instead of fixing it. Most admin tasks took a million steps. Have one-off events? Good luck. Want your SMS automation to actually send? That's a joke. Expect to wait a long time for support and for the majority of responses to be gaslighting. Want to get out of their contract due to products not working properly (which is listed in the contract as a way to get out)? They won't release you even when they agree they can't fix what they falsely advertised. 0/10 recommend.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jillian H.

Owner

Health, Wellness and Fitness

### "Revised Arketa Review, with Happy Ending!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 8, 2025

FULL DISCLOSURE: I previously left an extremely negative Review here about my frustrations with the Arketa tech interface. I'm very happy to report that \[sensitive content hidden\], from the Arketa tech team, subsequently reached out to me and she has helped to resolve most of my outstanding tech issues, which involved the Zoom interface, automated confirmation emails to my clients, as well as some difficulties with clients logging on to their accounts. I have yet to resolve my problems with client invoicing, but I think that will be our next hurdle. Thank you \[sensitive content hidden\], for going the extra mile for me and helping to guide me through to a happy resolution!

Pros

Very affordable Online Platform, for exercise instructors teaching both Private & Group Classes Online, and for building an On Demand Library. Stripe Payment Platform and Zoom interface. I LOVE that there is an option to choose the client paying the extra credit card fees when they book a class!

Cons

I was automatically migrated to the new Arketa website from Sutra Pro (the previous iteration of Arketa) which I signed up for in 2022. I loved Sutra Pro-it was easy to use and quite intuitive. This will probably NOT be an issue for new Arketa users, but for me the changeover to Arketa was mind boggling! They have added many automations, but I really didn't understand how they were supposed to work, and there a re SO many choices! The new Arketa Dashboard is MUCH more complicated than Sutra Pro, and it is NOT very intuitive, at least for me! With the migration from Sutra Pro in 2024 to Arketa and as a longtime Member (from Sutra Pro days) I felt the tech support I personally needed was simply not there for me Yes, there is an online help chat line, and there are recorded instructional videos, but I found I would sit for hours with many different windows open on my computer, trying to "fix" my ongoing issues, as I followed the instructional videos. Sometimes it worked, other times it didn't. As with any new launch, there were some big missteps, including a tech mess-up with my (previously flawless) Zoom interface. With Arketa, many new Automations have been added, and although I worked very hard at updating my account I was really struggling with the lack of communication & support, until quite recently. FYI, although every user might not need it, I would be happy to pay a bit more for some personalized tech support and help! I'm happy to report that \[sensitive content hidden\], from the Arketa tech team, stepped up and reached out to me to help resolve most of my outstanding issues. I have now received the tech support I needed to navigate the (still rather confusing) dashboard. Thank you \[sensitive content hidden\]! You are terrific!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

David M.

Owner

Health, Wellness and Fitness

### "An Amazing Team That Has Really Gone Above and Beyond for Me"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2025

I’m actually amending a previous review because Arketa has made such an amazing impression on me. Their team consistently goes above and beyond, listens to feedback, and makes things right. I’m very glad to be proven wrong here—it’s refreshing to work with a company that truly cares about its clients’ success. I’m excited to keep building with them

Pros

The Arketa team has truly impressed me with their dedication and support. Coming from Mindbody, I was conditioned to expect a fight to get anything handled—and I definitely put their team through the wringer in the beginning. But they showed up, time and again, with patience, solutions, and genuine care. They’ve proven that they’re here to support you every step of the way.

Cons

Any early hiccups were met with real follow-through. It’s clear they’re committed to growing and improving, and they’ve earned my trust.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

arketa promised it would be better. it was a lie

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/212718/Sutra-Fitness/reviews/)

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