# ManageEngine OpManager MSP Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ManageEngine OpManager MSP Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more. Source: https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP --- # ManageEngine OpManager MSP Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ManageEngine OpManager MSP ## What is ManageEngine OpManager MSP? OpManager MSP is a comprehensive network management software specially crafted for MSPs. It enables MSPs to proactively monitor the performance, health, and availability of their clients networks. It enables managed service providers to start managing their clients/customers networks from a single, central platform. With customer segmentation and advanced user management features, MSPs can easily monitor and manage their customers' networks remotely. ## What is ManageEngine OpManager MSP used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Network Management](https://www.capterra.com/network-management-software/) Overall rating Based on 72 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ManageEngine OpManager MSP alternatives Highest Rated [4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Starting price $67.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (194)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.6 (45) 100.00% of 45 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Remote Monitoring & Management 4.8 (35) 102.86% of 35 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Dashboard 4.6 (33) 103.03% of 33 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Performance Metrics 4.6 (28) 100.00% of 28 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Remote Access/Control 4.6 (25) 96.00% of 25 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Server Monitoring 4.6 (23) 104.35% of 23 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures ManageEngine OpManager MSP 96 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Measure the actual bandwidth available on a local network (LAN or WiFi) Define network parameters and threshold settings to monitor network health and take necessary precautions Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment Monitor service demand and performance to plan for adequate resources that meet business needs Determine and plan production capacity based on changing demands Track and monitor efficient handling of all changes/transitions Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Conduct tracking and assessment of application and device behavior without breaks or interruptions Monitor performance details involving CPU/memory utilization Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Alter the layout and content of dashboards Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Move from one database to another, or upgrade the version of database software being used Manage and store data in a database Graphical representation of data Analyze the performance of Databases Automatically scan the network for devices and take pre-defined actions upon discovery Access client's system information, including hardware and software configuration, to perform diagnostics Plan and implement business continuity measures in case of unforeseen events Track unplanned equipment or network failures Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Track and visualize the location of incidents Track and manage inventory levels to maintain proper supply Identify and respond to unexpected problems or failures (ie. "negative events") Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Schedule predetermined or ad hoc maintenance services and labor requests Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Support multiple types of devices Monitor networks, websites, or other assets across multiple locations Run tests on a network to find the root cause of network issues Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. Tracks and makes accessible data on the health of servers and other network components. Set up and configure network resources to make them accessible for authorized users, devices and servers Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Creating relationships between different IT assets to define their status and dependencies in a network Identify and orchestrate execution of actions needed to restore systems to optimal conditions Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Internet standard protocol for collecting information about managed devices on a network Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Review data from past periods to reveal recurring tendencies and predict future performance Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track and manage virtual machines (VMs) running on physical host machines Create a virtual version of operating systems, storage devices, or computer network resources Interact with data visualization elements, such as charts and graphs, to drill down into data Collect and analyze traffic data about website visitors Create, design and manage workflows for repetitive tasks Features 4.7 (72) 4.7 Based on 72 reviews ## Pricing Value for money 4.8 (46) ### Starting price Free trial available Value for money 4.8 (46) 4.8 Based on 46 reviews ## Integrations [ ManageEngine Network Configuration Manager](https://www.capterra.com/p/172274/Network-Configuration-Manager/)[ ManageEngine NetFlow Analyzer](https://www.capterra.com/p/172324/NetFlow-Analyzer/)[ ManageEngine Log360](https://www.capterra.com/p/175185/Log360/)[ ManageEngine ServiceDesk Plus MSP](https://www.capterra.com/p/169180/ServiceDesk-Plus-MSP/)[ IPAM](https://www.capterra.com/p/104049/IPAM/) ## Support, customer service and training options Customer Service 4.7 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (70) 4.7 Based on 70 reviews ## User reviews Overall rating 4.4 Based on 72 reviews Filter by rating 5(31) 4(38) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent RR Rohit R. Support Engineer Information Technology and Services ### "Tools Administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 14, 2026 Overall experience is good as we are managing multiple customer with lot of tenants and servers. Its easy to use and good solution for MSP partners Pros Ease of use and Good for multiple customer environment. Light weight software to manage multiple customers Cons Need more flexibility in terms of customization. As some of the feature and customization limited to probe, we should get more option in centralized console Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Ruchita R. Senior executive Information Technology and Services ### "Awesome product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 18, 2025 It is a great product for monitoring data utlization availibility with given threshold we can do proactive ani reactive monitoring Pros Infra monitoring nd network devices it is the nice tool we hve used and still using for monitirung devices Cons Netflow we need to.upgrde our msp op manager so will get to know netflow manager for monitoring devices Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Cenk T. Operations Manager Higher Education ### "Improved overall uptime across all client sites dramatically" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2025 Pros Through integrated automation workflows of the actions performed on devices, OpManager MSP came in handy. This eliminated having to go in and manually correct every time there was a network glitch or some other similar problem occurred. Cons Some of the SNMP polling intervals I observed were less tunable than required for higher frequency monitoring. In some particular cases, for some languages for instance, it requited me to import external custom scripts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Mark H. Marketing Manager Retail ### "Sustain high SLA level in more than one company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2025 Pros I liked that OpManager MSP had separate performance analysis of each customer’s networks in an efficient manner. Layer 2 maps helped me to visualize layout of the infrastructure ease because of the auto-discovery engine it included. Cons When using certain elements of SLA reports, I realized that some of the templates provided to me were somewhat limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Norhartinie B. Software Engineer Legal Services ### "Maintaining isolated and secure environments for each device" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2025 Pros OpManager MSP immediately understood the traffic trend for each client and then helped me set appropriate limits. Using the backup feature in the network also helped me a number of times whenever a failure occurred in the device. Cons The frequency at which the automated network audits are conducted may not be very rigid in their scheduling. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Hicham B. Cloud Architect Management Consulting ### "Hybrid environments are easy to manage with its help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2025 Pros I specifically like the way ManageEngine Applications Manager helps in the monitoring of applications. It assists me in tracking diversified information across various platforms, whether servers or particular applications, which aids in diagnosing issues and enhancing overall performance swiftly. Cons There several restrictions when it comes to modifying reports for certain requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Martin H. Purchasing Analyst Mechanical or Industrial Engineering ### "Simplified setup process for complex alerts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 25, 2025 Pros The best about OpManager MSP is the extent of the custom reporting and display feature. It enables me to offer several specialized client reports that target significant figures in the network and maintain clients informed about their network health. Cons One of the challenges I have faced is the time it takes to set up multi-client alert system. It is also a challenge to set thresholds that are unique to each client network due to the difference in infrastructure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP ASISH P. Asst. Manger Sales Transportation/Trucking/Railroad ### "Offers excellent visibility into my client’s network performance" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 25, 2025 Pros I like especially one feature in this OpManager MSP and that is the degree of the performance review offered to aid in monitoring the performance. It enables me monitor networks’ status of various clients in real time hence giving me an advantage when it comes to timely detection on potential downtimes. Cons A downside is that there is sometimes a delay when auto-populating the fields in SQL View Map. Several times when adding new devices or networks, it may take some considerable amount of time to auto detect and create categories. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FN Felix N. Technical Support Agent Construction ### "Efficient management of the network for the various clients" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 25, 2025 Pros Since OpManager MSP can track numerous network resources, ranging from routers to virtual machines, the solution presents a broad picture of client networks. This comprehensive oversight is the reason why most unforeseen problems can be effectively prevented on time.​ Cons It affects the discovery phase of the system because it misidentifies some devices and the user has to manually categorize them. Reducing the device classification time will in fact cut down the equipment setup time.​ Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Feyna C. Senior Sales Strategist Retail ### "Enhanced our capability to meet the needs of a client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Pros The use of dashboards in OpManager MSP is very useful since one may customize the view for each client according to the client’s preferences. This personalization facilitates quick identification of issues and informed decision-making.​ Cons Creating the generalized reports from records of history can be slow, most especially if large groups of data are involved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Popular comparisons [N-central vs ManageEngine OpManager MSP](https://www.capterra.com/compare/13803-212602/N-central-vs-ManageEngine-OpManager-MSP)[N-sight RMM vs ManageEngine OpManager MSP](https://www.capterra.com/compare/163344-212602/N-sight-vs-ManageEngine-OpManager-MSP) [ManageEngine OpManager vs ManageEngine OpManager MSP](https://www.capterra.com/compare/212602-251336/ManageEngine-OpManager-MSP-vs-ManageEngine-OpManager)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)