# Dynamics 365 Business Central Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dynamics 365 Business Central Software - reviews, pricing plans, popular comparisons to other Accounting products and more.

Source: https://www.capterra.com/p/212111/Dynamics-365-Business-Central

---

# 

 Dynamics 365 Business Central Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dynamics 365 Business Central

## What is Dynamics 365 Business Central?

Microsoft Dynamics 365 is a suite of intelligent business applications that use AI to transform organizational operations. This CRM and ERP platform connects teams, processes, and data, enabling exceptional customer experiences and operational agility. Dynamics 365 integrates seamlessly with Microsoft 365 and Teams, providing access to customer insights and collaboration tools. It also incorporates the low-code capabilities of the Microsoft Power Platform, allowing businesses to adapt quickly. With Microsoft Copilot, Dynamics 365 offers AI-driven experiences in select applications, enhancing efficiency and productivity by automating tasks and generating insights. By consolidating data from numerous sources, it provides a 360-degree view of business operations, enabling informed decision-making and optimized processes.

## What is Dynamics 365 Business Central used for?

[Business Management](https://www.capterra.com/business-management-software/)[Accounting](https://www.capterra.com/accounting-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)

Top alternative

Featured

Overall rating

Based on 201 user reviews

Reviews sentiment

Positive

80%

Neutral

10%

Negative

10%

Starting price

$8

Per User, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dynamics 365 Business Central

4.1 (201)

VS.

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$8

Per User, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (190)

Ease Of Use

4.0 (7,619)

Value For Money

3.7 (146)

Value For Money

4.1 (6,536)

Customer Service

3.7 (143)

Customer Service

3.9 (6,240)

## Dynamics 365 Business Central alternatives

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/alternatives/)

## Who uses Dynamics 365 Business Central?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.4 (52)

80.77% of 52 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Financial Management

4.4 (42)

78.57% of 42 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Inventory Management

4.4 (34)

67.65% of 34 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Accounting

4.4 (28)

82.14% of 28 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

General Ledger

4.3 (27)

66.67% of 27 reviewers that rated this feature as important or highly important

Centralized accounting record which tracks all financial transactions

Purchase Order Management

4.0 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Dynamics 365 Business Central 70 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create bills of materials

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Create budgets based on historical data and future projections

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Track and manage schedules and meetings via an integrated calendar

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Provides a channel for team members to share media files, communicate, and work together

Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Forecast customer demand using historical insights and simulations

Store, manage, and track all electronic documents in a centralized location

Track employee schedules, availability, and performance across projects and tasks

Estimate expected cost based on various factors before a project begins

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Software for metal fabrication

Centralized accounting record which tracks all financial transactions

Automates core HR functions such as talent management, employee evaluation and learning management

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Access the system via a mobile application

Manage and handle various international currencies

Manage and support multiple locations

Ability to handle several projects simultaneously

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Manage the end-to-end production process for manufacturing operations

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

The process of estimating and tracking the expenses incurred for a specific project

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Track and facilitate returns of products sold

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

An order generated by a seller to a customer, containing details about products or services

Calculation of consumption tax imposed on the sale of goods/services

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Manage, record and track all business exchanges in form of money and its related interactions in the system

Track revisions and updates made to files and navigate between different versions

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (189)

4.0

Based on 189 reviews

## Pricing

Value for money

3.7 (146)

[View pricing plan details](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/pricing/)

Team Members

$8.00

Per User,Per Month

Premium

$100.00

Per User,Per Month

It includes:

-   Customization and Extensibility
-   Finance Management
-   Inventory
-   Manufacturing
-   Multi-Environment
-   Project Management
-   Sales and Marketing
-   Service Management
-   Supply Planning and Availability
-   Unlimited Number of Companies
-   Unlimited Users
-   Warehouse Management

Essentials

$70.00

Per User,Per Month

It includes:

-   Customization and Extensibility
-   Finance Management
-   Inventory
-   Multi-Environment
-   Project Management
-   Sales and Marketing
-   Supply Planning and Availability
-   Unlimited Number of Companies
-   Unlimited Users
-   Warehouse Management

Value for money

3.7 (146)

3.7

Based on 146 reviews

## Integrations

[

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Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Clockify](https://www.capterra.com/p/169607/Clockify/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (143)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (143)

3.7

Based on 143 reviews

## User reviews

Overall rating

4.1

Based on 201 reviews

Filter by rating

5(85)

4(74)

3(20)

2(11)

1(11)

Mentioned topic

Sorted by most recent

JW

Julie W.

Registered Massage Therapist

Health, Wellness and Fitness

### "Good program"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 16, 2026

Pros

The program is easy to use, and allows me to have access to all of the programs that I require to run my business.

Cons

The price is a bit steep, which would be okay if you didn't have to renew ever year. I would prefer to pay a bit more, but have it last 5 years.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EJ

Ethan J.

Auditor

Accounting

### "Dynamics 365 - A wonderful system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 28, 2026

My experience with Dynamics has been very positive with it being a great tool for reporting and drilling down through transactions.

Pros

Dynamics is an excellent system which has a large variety of reporting abilities. The dynamics system is very good under stress of large volumes of transactions.

Cons

The only issue with dynamics is that it can be very overwhelming without prior experience and is quite complex.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Song L.

Full-Stack Engineer

Warehousing

### "Professional ERP software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 17, 2026

Since we migrated from NAV 2016 to BC, the overall experience has been positive. Thanks to its high flexibility for extensions, we've successfully streamlined our own WMS and EDI integrations.

Pros

I greatly appreciate BC's high degree of flexibility and scalability. Building upon its foundational architecture, we can freely expand the system to meet our company's specific requirements.

Cons

SaaS information processing is subject to network conditions. If network outages or server disruptions occur—as happened previously—it can cause business interruptions. While such incidents are rare, they still carry significant consequences. We hope to transition back to an on-premises solution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Liam M.

Head of Operations

Automotive

### "Scaled up with a startup"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 13, 2026

It's positive, but ultimately we could get more out of the system, our implementation partner was poor, but with a better partner we are realising the benefit of the software.

Pros

It is a scalable product. We started out with a team of 5 and now at a team of 60 worldwide, this product is ready and available to scale when you are.

Cons

It requires someone with a developers background to get the most out of it, we were sold on it being a flexible system which it is, but only in the right hands.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RW

Ray W.

Consultant

Computer Software

### "Great ERP system from microsoft, highly recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 10, 2025

Very greqt experience with a great user interface. Great for small medium abd large businesses. I highly recommend this product and have to my friends businesses

Pros

Dynamics 365 Business Central is a pretty good product with many modules for different aspects of your business. From finance to sales to purchases and inventory, assembly and manufacturing.

Cons

The downsize is its on the cloud and your subscription fee monthly is perpetual for for the rest of your life. Once the data is on the cloud, its painful to move back to on premise

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Great plains is being discontiued and wont be supported by microsoft

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reasons for choosing Dynamics 365 Business Central

Price is good, user interface is good and fits my business needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kevin D.

Regulatory Coordinator

Transportation/Trucking/Railroad

### "Business Central is a world of possibilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 1, 2025

Overall, it has been great. We just recently upgraded to a new version and during that process, we have learned so much about the system and things we can use it for to make our operations even more efficient.

Pros

Business Central has endless capabilities to help manage orders, inventory and accounting function. It can be a core software to get a business up and running.

Cons

With the size of the software, it can be difficult to know where to find certain functions, or to even know that they exist.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Stacey S.

Member Services

Health, Wellness and Fitness

### "Great for hybrid jobs "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 28, 2025

Dynamics 365 was very easy to setup. Customer support was fantastic and provided quick solutions in a timely manner.

Pros

It's great being able to get real time updated information. I can quickly log in see what my staff is seeing and help with problem solving or answering questions.

Cons

I don't like that the files are integrated with my personal desktop. They are separated but I have to scroll through a lot of unnecessary options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Julie R.

Ministry leader

Religious Institutions

### "Good value for the performance"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 23, 2025

Overall I believe Dynamics 365 can really enhance our business by making it more efficient and It will grow as we surpass our entry level phase.

Pros

It improves efficiency, it improves decision making by giving real time performance metrics and it's deigned to grow with our company.

Cons

It took a while to prepare and learn to use. It depends on your role in the company and how you intend to use to really get on board with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

owner

Health, Wellness and Fitness

### "Great & All In One"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 22, 2025

Overall a great experience due to easy and intuitive interface and having all the products I loved in one place.

Pros

Loved how everything was included in one package which made things easy, affordable and had great speed

Cons

I switched when I went to a MacBook and no longer needed everything included with 365 business central

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Justin G.

IT Specialist

Food & Beverages

### "Reliable ERP with strong microsoft integration "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 16, 2025

Overall, Business Central is a powerful, scalable ERP that's easy to manage and integrates well, but requires training and dev skills for full potential.

Pros

Integrates well with Microsoft 365, secure, cloud-based, easy to manage, supports extensions, and works great with Power Platform tools.

Cons

Limited customization without AL dev skills; steep learning curve for new users; occasional sync issues with third-party apps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/)

Popular comparisons

[QuickBooks Online vs Dynamics 365 Business Central](https://www.capterra.com/compare/190778-212111/QuickBooks-Online-vs-Dynamics-365-Business-Central)[Dynamics 365 vs Dynamics 365 Business Central](https://www.capterra.com/compare/157279-212111/Dynamics-365-vs-Dynamics-365-Business-Central)[Odoo vs Dynamics 365 Business Central](https://www.capterra.com/compare/135618-212111/Odoo-vs-Dynamics-365-Business-Central)[Asana vs Dynamics 365 Business Central](https://www.capterra.com/compare/184581-212111/Asana-PM-vs-Dynamics-365-Business-Central)[monday.com vs Dynamics 365 Business Central](https://www.capterra.com/compare/147657-212111/monday-com-vs-Dynamics-365-Business-Central)[Xero vs Dynamics 365 Business Central](https://www.capterra.com/compare/120109-212111/Xero-vs-Dynamics-365-Business-Central)[NetSuite vs Dynamics 365 Business Central](https://www.capterra.com/compare/135757-212111/NetSuite-vs-Dynamics-365-Business-Central)

[SAP Business One vs Dynamics 365 Business Central](https://www.capterra.com/compare/212111-214667/Dynamics-365-Business-Central-vs-SAP-Business-One)[Wrike vs Dynamics 365 Business Central](https://www.capterra.com/compare/76113-212111/Wrike-vs-Dynamics-365-Business-Central)[SuiteDash vs Dynamics 365 Business Central](https://www.capterra.com/compare/154949-212111/SuiteDash-vs-Dynamics-365-Business-Central)[SAP S/4HANA Cloud vs Dynamics 365 Business Central](https://www.capterra.com/compare/152293-212111/SAP-S-4HANA-vs-Dynamics-365-Business-Central)[Holded vs Dynamics 365 Business Central](https://www.capterra.com/compare/153384-212111/Holded-vs-Dynamics-365-Business-Central)[Sage X3 vs Dynamics 365 Business Central](https://www.capterra.com/compare/212111-213927/Dynamics-365-Business-Central-vs-Sage-X3) 

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