# Page 9 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Access PeopleHR the right Human Resources solution for you? Explore 576 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews --- Access PeopleHR 4.3 (576) [View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 9 - Reviews of Access PeopleHR ## Showing most helpful reviews Showing 201-225 of 576 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Lisa M. Accounting assistant Accounting Used the software for: 6-12 months ### "Access paroleHR review " March 11, 2025 5.0 My overall experience has been more then amazing Pros I like the most about the app I have all the employees information in just one app Cons I like least the easy way to manage the information in Access PeopleHR Review Source nB nathan B. HR Advisor Non-Profit Organization Management Used the software for: 2+ years ### "customer review" December 6, 2024 4.0 very positive, would recommend if could make more personalised changes Pros easy changes to documents, ease of use, fast procesing Cons lack of flexibility, concerns over cost and unable to change system Review Source eB emma B. Recruitment consultant Staffing and Recruiting Used the software for: Less than 6 months ### "basic but good system" January 2, 2025 4.0 Its an easy system to use basis and does what it says it does Pros it easy to see peoples information its easy to use. Cons cant email from system have to get information and then email no tracking of emails from your email account Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) i joined a new company and they didn't use bullhorn Review Source CM Chanel M. Office assistant Hospital & Health Care Used the software for: 6-12 months ### "Great system " January 3, 2025 5.0 It’s a great system and very easy to use and teach others how Pros It’s easy to navigate and works really well. Cons Once you have created an employee and recruited them you can’t edit their tasks. Review Source LE Lauren E. Graphic and Communications Designer Hospital & Health Care Used the software for: Less than 6 months ### "One stop shop of information to be kept" January 29, 2025 4.0 This has been used across the entire company and is something which was very helpful by keeping vital information in one place. Pros Kept all my information in one place and was easy to navigate Cons had a few problems and when needed i personally never found any customer support to help with matters which was very frustrating Review Source DP Dannielle P. Onboarding coordinator Hospital & Health Care Used the software for: 6-12 months ### "PeopleHR Review" January 17, 2025 4.0 Pros Being able to create and bespoke forms and letter templates. Cons Little bulky and clunky, could be better visually. Review Source CS Charles S. Content creator Publishing Used the software for: 1-2 years ### "Neat interface " June 23, 2024 5.0 Great tool for timesheet and performance management. Pros Its responsive design is amazing and can be used easily on all devices. Cons I have been using it for quite a while but I have no issues. Review Source MG Max G. Investor Real Estate Used the software for: 1-2 years ### "Great software for timesheet management " June 8, 2024 5.0 Overall a nice system for HR related functions. Pros It’s mobile friendly and can be accessed on all devices. Cons Performance management side sometimes does not work and I face a hard time saving data and retrieving the previously saved records. Review Source IK Iain K. Training and Development Manager Computer Software Used the software for: Less than 6 months ### "A good HR system with great potential" September 25, 2018 4.0 Although I've listed more Cons than Pros the system is good and I'm enjoying using it, but its by no means perfect. As long as you go into the PeopleHR experience with your eyes open and a realistic expectations you will find the system easy to use functional and it will add value to your business. None off my Cons are show stoppers they are more annoying than anything, but loads of annoying niggles can add up. Having used many HR systems over the years they all have quirks and limitations, PeopleHR are very proactive and I'm sure these will all be addressed in the future Pros The People HR platform is a easy to use and relativity simple HR platform that gives small / medium sized businesses a flexible HR solution. We've been able to get up and running in a few weeks with little intervention from the People team, which is a testament to the usability of the system. Out of the 11 platforms we looked at People gave us the best value and of offered the widest amount of functionality. The system is constantly being developed with new functions and features being added on a regular basis, due to the modular nature of the system you can cherry pick the parts of the system you need to use helping with the deployment process. The ability to create custom forms (though the logbook) adds a unique level of on the fly customization which lets you capture additional data removing the use of third party tools. There is a decent amount of supporting documentation (written & video content) which makes getting going really easy. The reporting out of the system is also really solid and very flexible. You can load your own data !!! (this is a great feature) Cons The custom logbook forms are good but are also very limited, and working with them can be frustrating . It can take some very creative thinking to get them to behave in the way you want, this can be very frustrating. (this feature has so much potential and more development would greatly enhance the functionality and impact the system has) The ripple workflow engine is very "unique" and does require a solid understanding of the system to make best use of it. There isn't a "test now" button which means when you build a workflow, you have to sit about waiting to see if its worked which is time consuming and a little frustrating. The guys on he support desk are really knowledgeable, although it can take along time to get the right answer out of them. They are prone to making assumptions about your request with out fully understanding your requirements, and you end up going round the houses. There isn't a customer roadmap showing platform development, understanding whats being worked on would be really useful. Training matrix offers little functionality and currently isn't very usable After a few weeks of use you start to notice there are lot of unnecessary clicks when navigating the system, e.g. to jump between employee records takes 4/5 clicks, when making a single change across multiple records this can become very annoying. There are parts of the system where you assume you will be able to click on something e.g. when looking at a line manager you can see all their direct reports listed, but you cant click on them to view their profile. Cant click on employee profiles from the org chart To assign an employee goals they have to have an active performance review You cant have goals linked / team goals If you want to add the same goals across team you have to copy and paste each goal to every individual team member The performance review isn't "smart" there is no ability to add weighted questions. You cant have an employee involved in more than one performance review at a time. No ability to plot your staff into a 9 box talent matrix using the outcome from the performance review (having to do this off system using a separate tool) The implementation process is a little vague, with little project management from their side. e.g. handing over data to be uploaded and not being told when this will happen. Our system training is being delivered after having the system for 2 months, we could be using elements of the system completely wrong and wouldn't know. When uploading data into the system, the data was "adjusted" by the system during the upload process which caused a random (/nr) command to be added to all our employee addresses, I still haven't had a response as to what happened. This means i have to go through 110 employees and remove this manually.... Review Source VR Verified Reviewer Head of Procurement Philanthropy Used the software for: 6-12 months ### "A fit for purpose tool" December 1, 2023 4.0 Good system. Some parts of the system leave a little to the imagination, are a bit basic, sometimes released behind competitors but the pricing of the system (in comparison to it's competitors) far outweighs those downsides. We have proposed a number of minor/medium size developments which have been fed into the development sprints and subsequent releases which you wouldnt see with competitors. Strong account management we have seen with the two managers we have had, who can't do enough for us. Pros The system met our requirements of a HR & Payroll system. We fed into their development cycles regularly and it was good to see a number of the changes that we proposed adopted by them in new releases. The account management was strong, which meant that when we had a problem it was generally fixed within the agreed timelines without the need for escallation. The system is very well priced, in comparison to the market leading offers. Cons The user interface wasn't as strong as some of it's competitors. The functionality of the system (inclusive of all the add-on's) is a little behind it's competitors but if you are patient, and don't mind waiting the additions come. Switched from [iTrent](https://www.capterra.com/p/69009/iTrent/) Procurement process highlighted better fit with our requirements and costs. Review Source WL Will L. Internal Recruiter Information Technology and Services Used the software for: 2+ years ### "It is 'OK'" January 17, 2024 5.0 Overall its 'ok' for a small business and fitted our need at the time As time as gone on and have experienced other systems, it 'seems' more dated and will struggle to catch up. Pros Easy login Able to book holidays easily Performance reviews seem intuitive Applicant Tracking seems 'OK' but having used other systems there are better ones out there Cons Lack of searchability of CVs Lack of integration with well known job boards and services Lack of auto GDPR features Candidate communication was done manually in Gmail as didnt integrate with it Review Source VR Verified Reviewer HRBP Entertainment Used the software for: 1-2 years ### "A terrible product " January 13, 2022 1.0 Pros Honestly, nothing. It's not easy to use, it crashes all the time, everything is so many more steps than it needs to be, I can go on, but I'll save it for the cons. Oh, maybe the mobile app, that's not bad. Cons This whole product makes no sense at all. Everything you want to do on the platform is completely extra confusing and not simple AT ALL. The program crashes almost weekly when you want to use it from a HR perspective daily, this becomes very annoying. The user interface is from the 90's, extremely ugly. Almost every single task on this system is painful, it makes you dread want to use it. I've never experienced anything like it, it's very different to every other system in our toolbox, and for all the wrong reasons. They need to take a long hard look at this system and redesign it from the ground up. Yes, you have a nice app, but 95% of people don't use a HRIS app, they use the web page. Alternatives considered [Personio](https://www.capterra.com/p/158622/Personio/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Access PeopleHR BambooHR rejected our business Switched from [HiBob](https://www.capterra.com/p/156106/Hibob/) We thought this was a better option, and hibob was trying to charge us extra for something we didn't need. Little did we know, we'd regret this Review Source DL Daniel L. Director Logistics and Supply Chain Used the software for: 2+ years ### "Shocking privacy risks" July 20, 2020 1.0 Pros Easy to use, easy to set up. Fine for a company which wants unbridled access for all staff, but serious concerns around internal company privacy and security with some of the new features. Good for small, single office companies where everything is open. Cons The product was looking good and then they released an app which allows the entire company to join a group chat. As a company with very careful data handling controls and locked down teams we were absolutely shocked they would roll this out. This means self service has to be disabled and renders the product almost useless. Very unsettling that a company would just role these features out without thinking through the consequences. With the planner individuals can see their managers planner and all their team mates - which may be great for a small office but a bit of a privacy breach for many people and companies. Very surprised we can't turn off planner access for their team / department colleagues. Customer service is generally intercom, intercom chat bot and links to articles so a bit hit and miss. Review Source Response from The Access Group July 28, 2020 Thanks for reviewing People HR. We appreciate your wish to disable chat in certain scenarios, but we have decided against developing this option. This is partly influenced by our research around engagement during the COVID-19 pandemic. But fundamentally, we believe communication is key in most organisations, and we don't want to put barriers in the way of that. Instead of building limitations, we encourage sensible use for work-related purposes. We're proud of the security our chat offers: TLS1.2+ to encrypt the messages in transit, and AES256 to encrypt the messages at rest. Our chat also helps users to guarantee they are messaging colleagues, instead of untrusted recipients. The functionality is GDPR compliant, and if you have any concerns then our Data Protection Officer will be happy to discuss them. I have a call with your colleague tomorrow, and hope to discuss this matter further during that conversation. I hope this helps. Kind regards Ranjit Customer Services Director RD Rebecca D. HR Assistant Marketing and Advertising Used the software for: 1-2 years ### "PeopleHR Review" May 21, 2018 4.0 Pros \- Good UX - Link from recruitment to staff - Ability to include a multitude of HR functions on Logbook - i.e. 360 reviews Cons Areas for development: • With GDPR coming in, it would be extremely useful for PeopleHR to have retention dates on documents (this would show under the GDPR when we were required to dispose of the data) • A automated chase for feedback. For example, if we could input the date of an event (i.e. appraisal) onto the individuals calendar, we could then set up automatic chases at specific time periods before the event. • A look into how training can be better incorporated into the system • Option for admin to see all employees calendars at once (similar to google calendars) • A greater focus of customer service via phone – Online chats are good but email is time consuming. It is also helpful for the PeopleHR IT support for them and the company to be able to share screen to resolve problems • Remove gender option. There is currently only a binary option for gender. Although we can add more through logbook, those who are already classified as male or female cannot be unticked. • For admin to be able to view 2+ profiles simultaneously • When refreshing the employee page, for it to not return to the alphabetically ordered current staff view but where you left of. Or, an option to choose in settings • We have added our appraisal system via logbook. Our appraisals require individuals to refer back to a word/pdf doc. It would be great for our team to be able to access these documents through logbook when completing the appraisal. • Statistics - feedback is a fundamental part of our business and the ability to analyse, for example, who has completed feedback over a time period would be extremely valuable • For certain information to delete automatically on the day after an employees leave date. For example, work email. • For salary updates to automatically calculate the salary per year based on the hours worked for part time staff • To notify or automatically delete doubles in the ATS section Review Source LC Louis C. Project Manager Computer Software Used the software for: 1-2 years ### "The good people at PeopleHR have created a feature rich and versatile Human Resources Software Suite ." December 27, 2018 4.0 We are extremely happy with People HR 's feature rich software and easy to understand , intuitive implementation . From stem to stern this amazing software offers summary integration of so many formally disparate Human Resource functions . We highly recommend it's use. Pros From an introductory and initial stand point , we most loved the ability to effectively group and to communicate directly with top and the most competitive candidates for open positions at our company . The ATS tracking system from People HR makes this tasks quite manageable. The ATS feature has streamlined and consolidated our approach to posting new information on available positions and allows consistent and effective collection of all information relative to the hiring and vetting process. This is an absolute advantage our team is delighted to have. We also loved the attention to detail included in the software package such as the inclusion of customized signatures which can be formatted and included in all forms of email communication with prospective candidates. Finally People HR's "A C A" tracking further allows us to keep track with regulatory and compliance requirements grouped by employee as legal changes present themselves. This features keeps us as agile as we need . Finally the inclusion of a mobile app makes a fine support tool for maximum portability. Cons We did find that our experience with customer service during the initial installation stages was not as reactive as we would like , but this is easily navigated through the use online tutorials and plentiful support groups to answer fundamental questions and install issues. Review Source PL Paule L. Edvance Fund-Raising Used the software for: 1-2 years ### "Solution conviviale de gestion des personnes pour les entreprises modernes" March 28, 2023 5.0 Malgré les quelques inconvénients, mon expérience globale avec Access PeopleHR a été positive. J'ai trouvé qu'il s'agissait d'un outil inestimable pour gérer les besoins RH de mon équipe, de l'intégration à la gestion des performances. Pros En tant qu'utilisateur, j'ai trouvé qu'Access PeopleHR était une plateforme exceptionnellement conviviale et intuitive pour gérer les besoins en ressources humaines de mon équipe. Cons Je l'ai trouvé un peu écrasant au début, mais une fois que j'ai compris, les choses ont commencé à se dérouler sans heurts. Review Source Response from The Access Group March 31, 2023 Good morning - Thanks for taking the time to share your positive feedback with Access PeopleHR. We really appreciate it, and we'll be sure to pass on your comments to the team. Thanks again, The Access Group AD Adam D. Director of Finance & Central Services Philanthropy Used the software for: 1-2 years ### "Intuitive, clean and simple" March 6, 2018 4.0 For SMEs who have the infrastructure to run a cloud-based system, it is great value and is deceptively powerful. Like all subscription based products, it is constantly evolving and growing and they are very willing to listen to feedback and feature requests. Customer service is friendly, effective and second to none. It is much cheaper than competitors that don't offer a great deal more in functionality and if you are shifting from paper and Excel spreadsheets, you won't to be sorry you made the move. Pros It is easy to use even for non-technical staff, so it is relatively easy to implement even with a workforce that has predominantly not grown up in the digital age. It is simple yet sufficiently customizable to enable it to be shaped to many if not all of the idiosyncrasies of your own organisation. It is modular, so you can take (and pay for) only as much functionality as us useful to you or that your organisation can cope with. The customer service is excellent. Queries are dealt with quickly and satisfactorily, which is important with an evolving product like this which is constantly in improving development. Cons There are times when I've felt I'd like a tiny bit more ability to alter things or building upon them. An example is the 'return to work' functionality, in which I would like the ability to add a few more questions or to alter the tone of the existing questions. There are ways to work around this but I'd like to be able to do it within the native functionality of that area of the software. But as I say, if I feel that strongly about this there are workarounds available so this is more about the ability to tweak to the nth degree of personal Al taste, and of course they have to stop someone...but the ability to add custom fields to any area of the programme (or even just to forms that already exist) would be a big plus in my view. Review Source GC Georgina C. Office Manager Construction Used the software for: 2+ years ### "If you're looking for a staff management system, you can't go for wrong with People HR." August 28, 2019 4.0 Overall, the software is good and I would recommend it to a small to medium sized company. The customer support is for the most part great and they do get back to you when you have a problem within an hour. The major technical difficulties we have encountered are frustrating as it creates extra work , however, they do their best to fix things as quickly as possible and keep you up to date with progress. For us it has helped when the company expanded and we needed to be able to monitor more staff and this is where the reports and planner functions have been invaluable. Pros It is easy and simple to use and navigate so any staff with basic IT experience can use it. It has some great features for pulling reports on basically anything within the database and you can customise them extensively if you want to. It has space for inputting lot of information for staff members and is great for time sheets and recording. Other features like the planner are great for giving you an overview of the months/weeks/days ahead and you can set yourself tasks which send reminders to your email if needed. Cons For the most part, it works fine, however, we have been using the software for a couple of years now and every time they do a big system update, something seems to go wrong somewhere else in the software. Namely for us, it's time sheets, which can (and has!) cause a huge problem, as we rely on this for a lot of day to day things, from pay roll to budgeting and costs, so when this element glitches, it can be a bit frustrating! Review Source MP Maria P. Operations Manager Arts and Crafts Used the software for: 6-12 months ### "Easy to use, affordable HR software" August 28, 2019 4.0 \- Applicant tracking - Performance management - Housing policies - Basic reporting - Holiday requests - Salary information Pros PeopleHR offers so many more features than most comparable software. I've been really impressed by the applicant tracking system, we've made many new hires through it and it has saved us a lot of money. Everything is in one place and it's user-friendly. Cons There are a couple of bits that need refining, e.g. you can award someone half a day of TOIL but they can't enter it into the system on the same day as half a day of holiday. The performance management is good but it would be better if it were a little more customisable in format, Managers are required to enter something in every box in order to close the review, which can be a menial task if they have no comment on that particular question. Alternatives considered [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[IRIS HR Professional](https://www.capterra.com/p/165721/Octopus-HR/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Access PeopleHR Price point was more reasonable for the features and as we are a small business we couldn't afford a huge amount on HR software. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[IRIS HR Professional](https://www.capterra.com/p/165721/Octopus-HR/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Staff Squared cost about the same but had much fewer features. I think the performance management and ATS in PeopleHR were our main reason for switching. Review Source JB Jodi B. Administration Manager Commercial Real Estate Used the software for: 2+ years ### "Easy to use HR software" December 18, 2023 5.0 Overall really happy with this software - it makes managing the team smooth and straightforward. Pros The interface is simple to use from a management perspective, as well as for individuals to request annual leave. I am not sure how we managed our HR / leave process before this software. Cons Some of the menus can be a bit tricky to locate what you are looking for initially. Review Source MS Marco S. Territory Manager South Pharmaceuticals Used the software for: 1-2 years ### "My Experience with Access PeopleHR" March 1, 2023 5.0 I'm a happy customer of Access PeopleHR. The system's administration is straightforward, and employees find it easy to use, even those who aren't tech-savvy. Pros I have been using Access PeopleHR for some time now, and I am very impressed with the system's usability and advanced features. Cons Access PeopleHR is an excellent system, the performance module could use some improvements. It's not as customizable as other areas of the system, and the manager's sections cannot be reworded. Review Source Response from The Access Group March 10, 2023 Good morning Marco - Thanks for taking the time to share your positive feedback with Access PeopleHR. We really appreciate it, and we'll be sure to pass on your comments to the team. Thanks again, The Access Group VR Verified Reviewer Studio Manager Retail Used the software for: 2+ years ### "Cloud-based HR platform" August 16, 2023 3.0 Allows employees the ability to self-serve freeing up HR resource. Pros Straight-forward, cloud based HR platform. Easily manage workforce with HR software and payroll process Cons Mobile app has a better user interface than the Website with. Some features are more difficult to find on the Website than the app. Review Source VH Victoria H. Head of HR Medical Practice Used the software for: 2+ years ### "Good product if you are looking for a simple, easy to use HR system." August 15, 2017 3.0 Nice system but limited. There are functions that could be expanded and become more flexible. Generally this system is sold as a simple product that will give a small business the basics but doesn't scale very well. If you want something more substantial and flexible or want to utilize data this may not be the system for you. Pros People HR is user friendly, looks good and simple to train staff, managers and admin in. It comes with an org chart with photos which is helpful but would be nice if this could be exported. Reporting is simple for general information. Task list is useful. Holidays and absence can be approved or declined without having to log which is a nice touch. Support is always available to help and staff are very friendly. Cons Not a great system if you want to use your HR data, reports are very simple and cannot be run for a certain period - for example, if I wanted to know the headcount at the end of last tax year it couldn't tell me. Address reports cannot be used for mail merge outside of the system without laborious manual manipulation. Task list is limited in that when an admin leaves the business their tasks cannot be reallocated without help for Support. There are notification emails that can go to managers but these cannot be tailored. When a person moves to part time hours the system will not automatically recalculate holidays in line with OTE. Review Source PB Peter B. Compliance Manager Utilities Used the software for: 1-2 years ### "Worst system to use for expenses " September 8, 2023 1.0 The worst to be honest, useless app, why you can't submit expenses on the PC version of the app is beyond me.. why only allow expenses to be submitted on the app. Fine if you can guarantee it works but there is no alternative. Pros There are very little pros for the mobile app - it's useless and never works properly Cons Sometimes the app works and sometimes it says you need to launch in Microsoft Edge.. when my default browser on my phone is Microsoft Edge. Clear the cache and cookies and still it says 'open in Edge?' even though it is opening in Edge. Tried to report this numerous times to PeopleHR and they give no helpful advice. Sometimes it works, sometimes you get the error message and it just loops around. Our internal IT have checked everything and there are no security restrictions, and as it sometimes works and sometimes doesn't it's a software issue. Also when you can get onto the platform to submit expenses, if you save them before submitting they just disappear. Review Source KK Kristy K. HR Manager Food & Beverages Used the software for: 2+ years ### "A very happy customer!" August 28, 2019 5.0 Pros That they take on board the feedback from users and are pushing out really good updates. Most recently, the updated features of the logbook designer, which are fantastic from the perspective of helping to automate processes and create a better audit trail for HR/Line Managers. I can't fault the customer service, who have always come back to me whenever I have had an issue. Cons The performance module is a bit clunky and isn't as customisable as other areas of the system, and could do with having the ability to reword the manager's sections. That being said we have adapted the logbook function with something simpler as this better suits the needs of our business. Alternatives considered [IRIS HR Professional](https://www.capterra.com/p/165721/Octopus-HR/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Access PeopleHR The system set up and admin. The usability for employees is so simple which is helpful with staff who aren't so tech-savvy. Review Source Similar Products Featured