# Page 8 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Access PeopleHR the right Human Resources solution for you? Explore 576 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews

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Access PeopleHR

4.3 (576)

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Last updated March 8th, 2026

# Page 8 - Reviews of Access PeopleHR

## Showing most helpful reviews

Showing 176-200 of 576 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ED

Emily D.  
HR Manager  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Good and bad points"

September 29, 2025

3.0

It is fine to use on a day to day basis in a SME, it has some easy to use aspects but overall I think it lacks the ability to be an effective HR tool

Pros

Easy to use in terms of managing people - creating new starters, making them leavers, the planner tab is easy for employees to use themselves to book holiday.

Cons

Some aspects are very inflexible (e.g. Bradford factor score is not on a rolling 12 month, just calendar year, absence reporting process is one way only). The reporting is very basic, the date formats don't register in Excel so there is a lot of manual manipulation. This was the case when I used it at another company in 2018 so I don't expect it to change. Also simple things like the screen of employees just won't load, the only answer they give is to keep zooming out, which sometimes work but sometimes doesn't. No other solution or interest to improve this for users.

Review Source

AK

Alex K.  
Finance Manager  
Financial Services  
Used the software for: 6-12 months

### "Review of the Platform"

February 25, 2026

3.0

Pros

User-friendly interface that is alright to navigate for non-HR users, with a simple and clear process for requesting holidays and viewing taken leave.

Cons

I have experience using BambooHR, which stands out in comparison due to its stronger reporting capabilities, wider range of features, and better integrations. Access PeopleHR feels more limited in these areas. We also experienced an issue where nearly all employees could view each other’s contracts and personal information, although this may have been due to a configuration or setup issue on our side.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Alex. It’s good to hear that the platform is user-friendly for non-HR users and that holiday requests and leave visibility are clear and straightforward, that day-to-day simplicity is important. We appreciate your comparison around reporting, integrations and feature depth. Understanding how PeopleHR stacks up against other systems helps highlight where further enhancements can add value, particularly for finance and reporting-focused roles. Regarding the visibility of contracts and personal information, we take data security and permissions very seriously. Access levels are typically controlled through role-based permissions, so if anything didn’t look right, we’d strongly encourage reviewing configuration settings with support to ensure data access is correctly restricted. Thank you for sharing balanced feedback, it’s genuinely helpful. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-futu

CK

Craig K.  
Paraplanner  
Financial Services  
Used the software for: 2+ years

### "PeopleHR 5 out of 5"

December 17, 2025

5.0

I always find PeopleHR very easy to use and it helps me manage my information in on place. Booking my holidays from work has never been as easy as it is with PeopleHR.

Pros

PeopleHR give me easy access to all of my HR information and is very easy for me to manage my annual leave entitlement.

Cons

PeopleHR has two different options when it comes it user interface, I prefer the classic view of the new view as it is easy to navigate.

Review Source

Response from The Access Group

January 5, 2026

Thanks for the review, Craig. It’s great to hear PeopleHR makes managing your HR information and annual leave so straightforward. We appreciate your feedback on interface preferences, which helps guide how we evolve the experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

RM

Ramona M.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Great Service"

February 25, 2026

4.0

Great service, cannot fault the staff, very helpful. Would highly recommend to other companies, cannot fault this company.

Pros

Great support, happy to arrange Teams calls to arrange training. I can also link staff holidays to my Outlook calendar which is very helpful.

Cons

A hand book on how to navigate People HR would be great. I know there are tools on the portal to help but would prefer a handbook.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Ramona. It’s fantastic to hear you’ve had such a positive experience with our support team and training sessions, and that linking holidays to Outlook has been helpful for your day-to-day planning. We appreciate your suggestion around having a handbook-style guide. Feedback like this helps us continue improving onboarding resources and learning materials to suit different preferences. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

CD

Cassie D.  
Marketing  
Hospital & Health Care  
Used the software for: 2+ years

### "Streamlined HR processes with useful integrations"

August 11, 2025

4.0

Pros

It’s user-friendly and keeps all our HR information in one place, making admin tasks much quicker. The ability to integrate with other Access programs helps us manage recruitment, payroll, and reporting in a connected, efficient way.

Cons

Some features could be more customisable to fit our specific processes, and certain reports require extra steps to extract in the desired format. However, the overall functionality outweighs these minor issues.

Review Source

AD

Al D.  
Residence Supervisor  
Real Estate  
Used the software for: 6-12 months

### "Very useful organisational tool for any company"

February 25, 2025

5.0

A very easy to use tool that helps with dealing with all things HR. You can easily personalise your page to add more widgets or delete them in order to make the most out of the program.

Pros

Easy to manage on everything HR related. With the ability to book holidays at ease and see if anyone else has booked an annual leave at the same time you're looking to get the leave too. You can give thanks to other team members for their hard work and is able to see this on a company wide scale - creating for a very rewarding atmosphere within the program.

Cons

Raising expenses at the beginning was difficult and needed a lot of guidance from managers in order to fill this up. Once I have learnt how to do so - it is very straight forward.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "1 year with people HR "

September 29, 2025

3.0

Average. Good for payslips and docs, bad for holiday. There are a lot of features that I don't use. The interface feels very dated and clunky.

Pros

I can access my payslips and important documents relatively easily. It is always available and haven't experienced any downtime.

Cons

I mainly use this for booking holiday, and also seeing when my team are on holiday. From a team visibility point of view, it is a poor experience. I cannot at a glance see when my team is on holiday, so we have to reply on manually entering our annual leave into an outlook calendar, rather than having an all up view on people HR.

Review Source

LG

Louise G.  
Accounts Assistant  
Financial Services  
Used the software for: 1-2 years

### "Average Service"

February 25, 2026

3.0

It's okay, i don't love or hate it, quite average, there doesn't seem to be anything overly positive or negative

Pros

There are lots of reports with many filters which makes it pretty easy but only if the info in updated

Cons

Customer support for accounts department hasn't been great so far, i feel like there isn't an easy system

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Louise. It’s good to hear the reporting functionality and filter options are useful when data is kept up to date. We’re sorry to hear your experience with accounts-related support hasn’t been as smooth as it should be. Feedback like this is important and helps us review how support journeys work across different departments. We appreciate you sharing your balanced perspective. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

RW

Richard W.  
Senior Digital Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "People HR review "

October 16, 2025

2.0

Very average experience compared to other platforms I have used. The UI and UX need an overhaul in my opinion.

Pros

Everything in one place for my personal HR needs and that of my team. Good for finding important documents and information.

Cons

User interface is dated and navigation is sometimes challenging. Getting to a holiday calendar for example is very difficult.

Review Source

Response from The Access Group

November 27, 2025

Thanks for sharing your thoughts, Richard. It’s helpful to hear that having everything in one place works well for you. We recognise your concerns around UI and navigation, both are major focuses in our ongoing UX overhaul. You can follow progress via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

LD

Lizzie D.  
Nursery Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Middle managers view"

September 30, 2025

4.0

effective, saves time having to hunt through paperwork and relying on HR team. Gives me direct access.

Pros

Gives me access to my personal information held by the company. It also allows me to easily access all my staff and run reports

Cons

Can do somethings on the app but not on laptop and vice versa. This makes it difficult in the office as we are not able to use our phones.

Review Source

GY

Gareth Y.  
Assistant Manager  
Building Materials  
Used the software for: 6-12 months

### "Assistant Manager"

September 30, 2025

5.0

overall very pleasant and easy to pick up, straight forward to learn and easy to teach to others in both snapshots and longer sessions.

Pros

Easy to use and accessible. very user friendly and clear to put information together, the team can see whats been done by one and other too. i would say its good value for money and helps link branches with HR.

Cons

I dont have any cons really, some of the reasons for illness are a bit washy and over complicated and i am not aware of how to add different ones in.

Review Source

DB

David B.  
FM  
Facilities Services  
Used the software for: 6-12 months

### "Capterra - PPL HR All accesses you need"

September 29, 2025

4.0

PeopleHR makes managing my team so much easier. The platform is very user-friendly and intuitive—everything I need is clearly organised and accessible.

Pros

I especially like having all staff records, documents, and information in one place, which saves time and eliminates confusion.

Cons

Some of the authorisations that need to be done can be hidden into categories, it will be ideal to have a section where every authorisation peding is shown

Review Source

AP

Anna P.  
HR Business Partner  
Farming  
Used the software for: 1-2 years

### "People HR - Value for money"

August 18, 2025

4.0

I found it very easy to navigate round from both employee and employer perspective. If you purchased some of the add-ons you would have a great product

Pros

I liked that you could create ripples to support an Induction process Calculating holiday before making someone a leaver

Cons

Some of the employee/manager accesses were limited but you have to buy add-ons to support that. Otherwise it was ok

Review Source

PM

Patrick M.  
Junior Application and Data Developer  
Architecture & Planning  
Used the software for: Less than 6 months

### "Back office administrator"

February 25, 2026

5.0

My use is limited to an administration point of view so i can't speak to all the elements of the user facing system - the learning curve to understand how it works was some what steep but now i have my head around it its a breeze.

Pros

Easy to use once you learn how to use it for back office processes and procedures which means i can streamline my processes within.

Cons

Learning curve to get familiar was steep for myself whom isn't really using the front end only the back end.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Patrick. It’s great to hear that once you became familiar with the system, it’s helped streamline your back-office processes and administration tasks. We appreciate your honesty around the initial learning curve, particularly from a backend perspective. Feedback like this is valuable as we continue improving onboarding guidance and support for different user types. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

SA

Sana A.  
Policy  
Investment Management  
Used the software for: 1-2 years

### "Great functionality "

December 17, 2025

4.0

I really like the way that you can input information with ease and adjust past information too, especially for end or mid year reviews. It’s great that I can review what comments I made last year for example and compare them to the write up for this year all in the same place which saves a lot of time.

Pros

It’s easy to use and accessible. I recently used it to complete my end of year review and I found that it allowed me to input information in a timely manner and it was easy to review.

Cons

Sometimes it toggles between the updated and old interface which can be confusing but it’s easy enough to adjust.

Review Source

Response from The Access Group

December 18, 2025

Thanks for your feedback, Sana. It’s great to hear PeopleHR supports easy completion and review of performance reviews, including comparing past and current inputs. We appreciate your point on interface switching, which is helping guide our UX consistency work. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

CT

Chris T.  
Service and Maintenance GM  
Facilities Services  
Used the software for: 6-12 months

### "People HR platform is the worst."

September 30, 2025

1.0

very poor. 6 months in and still dislike it. Have you tried using the org chart, its laughable how bad it is.

Pros

Nothing - its awful compared to Workday and other platforms i have used in previous companies. Seriously i cannot think of a good thing

Cons

menus are rubbish, icons are small and hard to find. Ripples are confusing, what even is a ripple?? why cant i go into the ripple more easily to update it? Videos are rubbish, i spent hours before i joined trying to fil it out.

Review Source

AA

Amreen A.  
Senior Finance Manager  
Government Relations  
Used the software for: 2+ years

### "Good for basic HR functions"

December 17, 2025

3.0

Overall good for basic HR functions but limitations affect integration with other teams i.e. payroll due to expenses limitations

Pros

Ease of viewing annual leave days and accessing documents. Price is also competitive with other providers

Cons

Expenses functionality was hard to roll out and support was limited so had to go to external provider for that

Review Source

Response from The Access Group

December 18, 2025

Thanks for your feedback, Amreen. It’s good to hear PeopleHR supports clear visibility of annual leave and documents, and that pricing works well for you. We appreciate your comments on expenses and integration, which are helping guide our future enhancements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

KM

Kelly M.  
Accounts assistant  
Management Consulting  
Used the software for: 6-12 months

### "Easy to use and monitor holiday entitlement"

February 25, 2026

4.0

overall very good, just a few small adjustments needed in my opinion to allow people a little more freedom of access.

Pros

Fairly easy to use and monitor holiday balances. Easy to add and amend any necessary personal data required.

Cons

cannot amend days in the past. I recently took a week of unpaid parental leave but this has been booked as annual leave in error, I cannot amend/delete without forwarding to someone with more authority.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Kelly. It’s great to hear you’re finding PeopleHR fairly easy to use, particularly for monitoring holiday balances and updating personal data. We understand how frustrating it can be when past entries can’t be amended without additional permissions. Access controls are designed to protect data accuracy and payroll integrity, but feedback like yours is helpful in highlighting where flexibility, especially for things like correcting leave types, could improve the user experience. We’re pleased to hear your overall experience has been positive, and we appreciate you sharing practical suggestions. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

KH

Katie H.  
Sales  
Consumer Services  
Used the software for: 2+ years

### "Great User-Friendly HR Platform"

February 25, 2026

5.0

It's very user-friendly and easy to navigate. The layout is clean and intuitive, making it simple to find important information and complete tasks quickly.

Pros

\*Customisable main dashboard \*Easy access to my planner \*User friendly smart menu \*Quick Book Holiday tab

Cons

\* Holiday calendar could be more user friendly \* There needs to be a way of clearing notifications easier

Review Source

AP

Alberto P.  
Quality Officer  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Product Quality"

February 25, 2026

5.0

The service has a great value for money, as requests are promptly accepted. Positive experience when scheduling.

Pros

Easy access and review of documents. I did not try the customer support yet, but I am sure it will be great.

Cons

Feature colours are very plain. Nonetheless, management of the site is positive. Good experience reporting.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Alberto. It’s great to hear you’re finding document access and review straightforward, and that scheduling and reporting have been positive experiences so far. We appreciate your comments regarding the visual design. While functionality remains the priority, feedback on interface styling and presentation is helpful as we continue refining the overall user experience. It’s good to know you’re seeing strong value for money and efficient handling of requests. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

sK

sam K.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great value for small (growing) businesses"

February 25, 2026

4.0

Good, took me a while to find the time to set it up, but now it's done im glad I did it. the system is simple too, i didnt undertake much training and can navigate it easily.

Pros

value for money and flexibility, it works as a package for small businesses like us and grows with us as we scale

Cons

lots of admin - HR isnt my job but as a director i have to do it, so the lengthy set up was a bit frustrating but worth it

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Sam. It’s great to hear PeopleHR is delivering strong value for money and flexibility as your business grows. Supporting scaling organisations is exactly what the platform is designed for. We understand that initial setup can feel time-consuming, especially when HR isn’t your main role. It’s encouraging to hear that once implemented, the system has proven simple to navigate without extensive training. We appreciate you sharing your experience as a growing business leader. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

BT

Ben T.  
Finance Director  
Financial Services  
Used the software for: 6-12 months

### "User review"

February 25, 2026

3.0

Pros

Access PeopleHR is contained in the same app as the other Access products which makes it easily accessible

Cons

Not cost effective and it also didn't link properly to thee HR admin side. Also we are being sued by Access when we are not even using it

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Ben. We appreciate you taking the time to share your experience. It’s helpful to hear that having PeopleHR accessible within the wider Access environment has been convenient. However, we’re concerned to read about your experience regarding integration, value for money and the contractual situation you’ve referenced. This is not the experience we aim to deliver. We would strongly encourage you to raise this directly with your Account Manager or through our formal complaints process so the appropriate team can review this urgently and ensure your concerns are fully investigated. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

JS

Jade S.  
Talent Acquisition Lead  
Retail  
Used the software for: 2+ years

### "95% there - just some teaks on the training to be amazing "

January 2, 2025

4.0

Overall good but I think the training functions should not be additional charge. If we have new team members it would be handy for a prerecorded session they can look at to look at the platform.

Pros

The usability of the platform, compared to our last application this is a lot more user friendly where you can use multiple functions at once.

Cons

The log out feature - If I need to work throughout the day you have to log back in all the time.

Review Source

DP

Dion P.  
Management Accountant  
Consumer Services  
Used the software for: 6-12 months

### "People HR review"

October 6, 2025

3.0

It's been a mixed experience as there are element of people management I would like to be changed on access such as being able to see my managerial content better.

Pros

It's useful to track team holidays and requests for the next year, I also use it to log team absences.

Cons

I think it's difficult to find requests sometimes, this should appear in the dashboard screen so managers can easily access.

Review Source

Response from The Access Group

November 27, 2025

Thanks for your feedback, Dion. It’s good to hear PeopleHR supports your holiday and absence tracking. Your points on request visibility and manager navigation are noted and align with our current UX improvements. You can follow upcoming changes via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

AB

Antonella B.  
Account manager  
Computer Software  
Used the software for: Less than 6 months

### "Good easy to use tool"

February 25, 2026

5.0

Very good experience and easy to use overall. The second time I will use it will be super easy. Thanks

Pros

Easy to use and quite straightforward business tool. User friendly and quite intuitive tool. Thank you

Cons

The first time took some time to understand how to use… what to click. Other than that it has been then straightforward.

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Antonella. It’s great to hear you’ve found PeopleHR user-friendly, intuitive and straightforward to use once you became familiar with it. We understand that getting started can take a little time while learning where everything sits, so it’s encouraging to hear that after that initial phase the experience has been smooth and simple. We really appreciate you sharing your positive experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

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