# Page 7 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Access PeopleHR the right Human Resources solution for you? Explore 576 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews --- Access PeopleHR 4.3 (576) [View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 7 - Reviews of Access PeopleHR ## Showing most helpful reviews Showing 151-175 of 576 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Melanie B. office Administrator Telecommunications Used the software for: 6-12 months ### "Positive experience with the platform so far" January 22, 2026 5.0 Pros It is very helpful to have all HR processes consolidated within a single platform, as it makes staying on top of everything much easier. The system is intuitive and has been well received by the team. The support team is highly responsive and helpful, and they consistently ensure that all our queries are resolved efficiently. Cons At times, it can be challenging to learn how to use certain features. However, we are confident that once we become more familiar with the system, everything will run smoothly. Review Source Response from The Access Group January 27, 2026 Thanks for your feedback, Melanie. It’s great to hear PeopleHR’s intuitive, all-in-one approach is helping your team stay on top of HR, and that our support team has been responsive. We appreciate your comments on the learning curve as familiarity grows. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ VA Vitor A. Service and Support manager Computer Networking Used the software for: 6-12 months ### "Love People HR" February 25, 2026 5.0 Once introduced to the team, go very good feedback, it is simple to use, and the app makes it even easier Pros A simple, easy-to-use HR System, everyone loves the app option, the ability to check and book holidays Cons The Web version is lacking a few more options; the expenses are only available to be entered on the app. Would be nice to have that option on the web version Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Vitor. It’s great to hear the simplicity of PeopleHR and the mobile app are resonating well with your team, particularly for booking and checking holidays. Strong adoption across the business is always encouraging to see. We appreciate your comments around web functionality and expenses being app-only. Feedback like this helps inform future enhancements to ensure consistency across devices. It’s fantastic that rollout received such positive feedback from your team. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AK Angeline K. Peripatetic Manager Hospital & Health Care Used the software for: 1-2 years ### "Raising cases" February 25, 2026 4.0 Generally good and easy to navigate around the system as most buttons would indicate what area I will be looking at and direct me to what I need to do. Pros It is easy to use and it makes scheduling rota easy and managing staff availabilities easier as well. I can't comment about value for money as that decision is made by the company director, so I don't know what other options were considered before the decision was made. Cons Raising cases. If it could be simplified and making access to raise urgent cases to receive acknowledgement within a few hours as sometimes it's not clear whether the case you raised has gone through or not. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Angeline. It’s great to hear you’re finding PeopleHR easy to use, particularly for rota scheduling and managing staff availability. Clear navigation and intuitive buttons are important for day-to-day efficiency. We appreciate your comments around raising cases. Having confidence that a case has been successfully submitted, especially when urgent, is crucial. Your feedback about clearer acknowledgement and faster visibility is valuable as we continue improving the support experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ SH Silvana H. Compliance and Operations Manager Staffing and Recruiting Used the software for: 1-2 years ### "Very pleased " February 25, 2026 4.0 No issues at all with the product. It does exactly what we need it to do and the whole of the team agree Pros Ease of use and the user interface. The product is simple for all users and it looks attractive also. Cons Lack of ability to edit holiday bookings. Would be good to be able to edit a Booking rather than deleting and re booking Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Silvana. It’s great to hear you’re pleased with the ease of use, attractive interface and how well the system meets your team’s needs. We appreciate your suggestion around editing holiday bookings rather than deleting and rebooking, as improvements to flexibility and user control are always valuable considerations. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap SH Stella H. Media and Campaign Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Gets easier with time " February 6, 2026 3.0 overall over time it has been a positive experience, however it did take getting use to. So i would advise you have a play around once a week. Pros I feel that PeopleHR is a good tool to manage holidays and ensure you can keep track of the team and when not to book leave Cons When i first started using people HR i found it difficult to navigate. However it has got easier with time. I particularly got confused when it came to reviews due to the different reviews and goals. Review Source Response from The Access Group February 18, 2026 Thanks for your feedback, Stella. It’s good to hear PeopleHR supports clear holiday visibility and team planning. We appreciate your honesty around the initial learning curve, particularly with reviews and goals, which helps us refine guidance and usability. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AG Avani G. HR Administrator Logistics and Supply Chain Used the software for: Less than 6 months ### "Excellent customer Service " February 25, 2026 4.0 Overall, Access PeopleHR is an easy‑to‑use system with helpful customer support, making the basics of HR administration simple to manage. However, the limitations in reporting can be frustrating—particularly when more advanced or multi‑layered data is needed. While it works well for straightforward tasks, the lack of flexibility in generating detailed or combined queries holds the system back from being fully effective for more complex HR reporting needs. Pros Customer Support, issues are resolved pretty promptly when raised. System is fairly easy to use and navigate. Cons Lack of ability in the system when generating queries, as two things to be done and the system cannot comprehend and confuses the report, the support team openly admitted nothing could be done to rectify this. Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Avani. It’s great to hear our support team has been responsive and that you’re finding the system straightforward to navigate for day-to-day HR administration. We appreciate your comments around reporting limitations, particularly when building more complex or multi-layered queries. Feedback like this is important as we continue developing greater flexibility within analytics and reporting functionality. Thank you for taking the time to share your balanced experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ RG Rachel G. HR Advisor Airlines/Aviation Used the software for: 2+ years ### "PeopleHR feedback" January 15, 2026 5.0 Generally very positive and as with all systems it can have a few frustrations that are workable with. Pros PHR is user friendly and quite intuitive. There are options to ask for help and various FAQ sections that help Cons PHR can glitch occasionally and working in different time zones means that maintenance schedules can work agains us. Review Source Response from The Access Group January 16, 2026 Thanks for your feedback, Rachel. It’s great to hear PeopleHR feels intuitive and that the in-product help and FAQs support your day-to-day use. We appreciate your comments on occasional glitches and time-zone impacts, which help guide our stability and maintenance planning. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ RP Rasmus P. Adminstration Manager Retail Used the software for: 2+ years ### "Great Management System" October 3, 2025 5.0 Great product, its an essential now! it makes alot of every tasks alot easier, it has gotten rid of alot of paper usage and relying on physical forms Pros Its ideal for people management and planning ahead, it has many great features, and it has become a big part of everyday activites now Cons I cant say i have any Cons as of yet with People HR i find it all around great, i am yet to run into any issues Review Source Response from The Access Group November 27, 2025 Thanks for the review, Rasmus. Great to hear PeopleHR has become an essential part of your day-to-day and is helping reduce paperwork. We appreciate your positive feedback, and your experience continues to guide how we prioritise future enhancements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JS Jodi S. Manager Individual & Family Services Used the software for: 6-12 months ### "Excellent - A+" February 6, 2026 5.0 Excellent, never had any issues and it is really easy to navigate. I can find what I need easily and there is very little need for extra suport. Pros How easy it is to use. With being quite busy I feel that this is really easy to navigate and I can access things easily and without any need for extra support. Cons There is nothing I don't like about people HR. I have yet to come across any issues and find that it is easy to use. Review Source Response from The Access Group February 18, 2026 Thanks for your feedback, Jodi. It’s fantastic to hear PeopleHR feels easy to navigate, even with a busy workload, and that you’ve had such a smooth experience so far. We’re pleased it’s supporting you without the need for extra support. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ NA Nadeem A. HRIS and Data Analyst Insurance Used the software for: 2+ years ### "Simple and Easy to use" October 1, 2025 5.0 overall it has done the job for us for over a decade, and in recent years they have significantly improved the case ticketing system. Pros simple and user friendly. easy to navigate. responsive support portal and customer account / success managers. Cons limited functionality. great system for small and simple organisations but less for complex and larger orgs who require more niche functionality. Review Source Response from The Access Group November 27, 2025 Thanks for sharing your thoughts, Nadeem. Great to hear PeopleHR’s simplicity and support team work well for you. We appreciate your points on functionality for larger organisations, these are informing our ongoing enhancements. You can follow upcoming developments via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ DW David W. Operations Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Makes HR so much easier" February 25, 2026 5.0 Really happy with Access PeopleHR and have recommended it to others. Good UX and generally easy to use/understand. Pros Really easy to use and great support when needed. Access PeopleHR has really helped control sickness and holiday. Our field based employees love it as can book and see their holiday allowance/booked holiday and their ability to book holiday. Cons Some areas could be a little more user friendly, however the help provided does cover everything. Setting up custom timesheets has provided difficult. Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, David. It’s great to hear PeopleHR is helping you manage sickness and holiday more effectively, and that your field-based employees are finding it easy to book and track their leave. Strong usability in the field makes a real difference. We appreciate your comments around custom timesheet setup and overall user friendliness in certain areas. Feedback like this helps us continue refining configuration and usability across the platform. It’s fantastic to hear you’ve recommended PeopleHR to others and are seeing positive impact across your team. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ SG Sophia G. HR Manager Financial Services Used the software for: 1-2 years ### "User friendly system" September 8, 2025 5.0 Excellent - really great customer service, knowledgeable implementation managers who are always available to help! Pros Great system, very user friendly, easy to manage and maintain, staff really enjoy the functionality. Cons Lack of customisation in certain areas and the organisation chart doesn't seem to work for us due to having a flat structure Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Access PeopleHR The ease of use for administrators - we wanted to do all of our hr systems management in-house Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Bulky system which was really difficult for both administrators and employees to use Review Source CW Cameron W. NA Retail Used the software for: 2+ years ### "Useful software" October 30, 2025 4.0 Overall very good, had an SSO issue years ago that i am still salty over, but that doesnt affect the product today Pros Easy access to see other team members holiday, sickness and other time. Finding the names of others using org chart is great in a larger buiness Cons The change of layout randomly can be frustrating, and the use of AI generated people on log is strange Review Source Response from The Access Group November 27, 2025 Thanks for the review, Cameron. Great to hear PeopleHR helps you navigate team information easily. We appreciate your points on layout changes and login visuals, both are part of ongoing UX work. Your feedback supports how we refine consistency. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ EH Emma H. Head of Marketing Construction Used the software for: 6-12 months ### "Great people management tool " February 25, 2026 4.0 Generally very good and easy to use platform and saves me time - its made my HR teams lives a lot easier too! Pros Its quick and easy to manage my teams holidays etc and really looking forward to be able to use the performance reviews Cons Some of the personalisation and branding elements can be a bit clunky but we're working through them Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Emma. It’s great to hear PeopleHR is helping you manage team holidays quickly and efficiently, and that it’s saving time for both you and your HR team. We’re pleased you’re looking forward to using the performance review functionality, and we appreciate your comments around personalisation and branding. Feedback like this helps us continue refining the user experience and flexibility of the platform. Thank you for sharing your positive experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AH Amber H. HR Advisor Insurance Used the software for: 6-12 months ### "Great system" February 25, 2026 4.0 Great! Smooth running & simplicity makes life easier. Always positive feedback from our London employees. Pros Simple, easy to use & great customer support. Great links to other internal systems too. Enjoyed by the team. Cons Reporting functionality - it would be great to have the ability to pull a report of data set at a certain point in time. Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Amber. It’s great to hear you’re finding PeopleHR simple to use, well supported, and well integrated with your other internal systems. We’re also pleased to hear it’s being positively received by your team. We appreciate your suggestion around point-in-time reporting. Feedback like this is really helpful as we continue evolving our reporting and analytics capabilities. Thanks again for sharing your experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ NS Nick S. Content Director Public Relations and Communications Used the software for: 2+ years ### "Great HR software for your team" January 20, 2026 5.0 Positive. PeopleHR has been one of the easier HR programmes I've had to use during my career. It's not overkill and everything you need is clearly signposted. Pros Easy to book leave and to see who is off at different times. It's also very easy to find key documents and see org structure Cons There were some changes previously around how you log in which was a bit confusing, but this is now all clear. Other than that, I don't really have any issues with the software. Review Source Response from The Access Group January 22, 2026 Thanks for your feedback, Nick. It’s great to hear PeopleHR makes booking leave, finding key documents and viewing org structure so straightforward, and that the platform feels well signposted without being overcomplicated. We’re pleased any earlier login changes are now clear. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ HM Hayley M. Assistant HR Partner Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "People HR is a great system" December 1, 2025 5.0 Very happy with the platform. I feel this system supports me within my role and helps me work efficiently. Pros I find the platform really useful and easy to use. The ripples you can set up save a lot of time. For example, sending out emails to new starters, reminders to employees to sign logbook forms or notifying us when someone has reached a particular length of service. The queries function is easy to use, giving reports on almost anything. Cons It would be helpful if you could have two screens open at the same time. So you could be looking at the settings page and queries and an employees page at the same time. Review Source Response from The Access Group December 2, 2025 Thanks for sharing your experience, Hayley. It’s great to hear Ripples and queries are supporting your role. Your point about viewing multiple screens is really helpful and aligns with work underway to improve navigation and multitasking. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MF Megan F. Internal Recruitment Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "People HR - Internal Use " December 1, 2025 5.0 Overall, the platform is the best i have used and useful with ripples and employee set up. It was very easier to learn and the use of the webinar sessions to learn was great. Pros ATS system, very useful, customisation is great. The talent pool and ability to save comments is efficient and effective Cons The dashboard to post communications can be slow and slightly buggy. The software can sometimes be slow, but team is very quick at responding Review Source Response from The Access Group December 2, 2025 Thanks for the review, Megan. Great to hear the ATS, talent pool and Ripples are supporting your recruitment workflow. We appreciate your feedback on dashboard speed and bugs, these areas are actively being improved. You can follow upcoming enhancements via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ dS dean S. warehouse area lead Hospital & Health Care Used the software for: 1-2 years ### "my review for people hr" January 19, 2026 4.0 people hr is very good at keeping you in the loop with abscences and staff holidays so you can manage your team better Pros the planner tool is good at keeping me up to date with other staff members, and it shows me my payslip Cons would be good if it showed you triggers for abscence, that is all i can think of right now im afraid Review Source Response from The Access Group January 20, 2026 Thanks for your feedback, Dean. It’s great to hear the planner helps you stay up to date with team availability and access payslips easily. Your suggestion around absence triggers is really useful and is helping inform future absence management improvements. You can follow upcoming updates via our PeopleHR roadmap hub:https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ DS Deb S. Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Overall view of Peoplehr" February 6, 2026 4.0 It is quite a good system and is very helpful but would be even better with a few tweaks to improve the system. Pros It is very good for managing holidays and sickness levels etc, it might be useful however to flag up when things like supervisions and trainings are due Cons It isn't as intuitive as it could be to put on documents in regards to sickness and 1:2:1's and sometimes things get lost as the drop downs don't relate 100% Review Source Response from The Access Group February 10, 2026 Thanks for your feedback, Deb. It’s great to hear PeopleHR supports managing holidays and sickness effectively. Your suggestions around clearer document categorisation and reminders for supervisions and training are valuable and are shaping future improvements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JP John P. Senior Campaigns Manager Non-Profit Organization Management Used the software for: 2+ years ### "Decent but could improve" January 20, 2026 3.0 Overall, I find it a useful platform but it could be better in terms of user experience. A bit more development around the flow of the platform would really help get a higher rating. Pros It's useful to have sickness, leave, performance, and documents all in one place for managing employees and keeping track of my own progress, leave, etc.. Cons It doesn't feel very intuitive to use, and I often find myself having to click more than I would like to in order to access what I need. Review Source Response from The Access Group January 22, 2026 Thanks for your feedback, John. It’s good to hear PeopleHR brings sickness, leave, performance and documents together in one place. We appreciate your comments on navigation and clicks, which are helping shape improvements to overall flow and usability. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JR Jane R. People Business Partner Food Production Used the software for: Less than 6 months ### "Overall a good simple system " February 25, 2026 3.0 Pros I've used other similar systems which have more available in the package. The system is intuitive. The customer support is good, the AI chat feature very useful. I find the reporting a little clunky. Management of the employees is simple. Cons The basic package has less functionality than other systems I've used. I'm used to having workflows as a basic function. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Jane. It’s great to hear you’re finding the system intuitive, employee management simple and the AI chat feature useful. We’re also pleased that customer support has been a positive part of your experience. We appreciate your honest comments around package functionality and workflows. Understanding how PeopleHR compares to other systems you’ve used, especially where workflows are expected as a core feature, is really valuable feedback as we continue to evolve the platform and packaging. Your thoughts on reporting being a little clunky are also noted, as improving usability and flexibility in this area remains an important focus. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ HK Heather K. Client Due Diligence and Third-Party Risk Analyst Computer Software Used the software for: 2+ years ### "A great tool!" December 1, 2025 5.0 Overall it is a great platform that accomplishes what it is designed to do. Been using it since I was hired and I have no complaints about it. Pros How easy it is to use. It's a very effective tool to accomplish what needs to be done within HR and to remain efficient and organised. Cons The UI isn't very modern or seamless. I think I would like to see more information on my dashboard, such as any outstanding tasks, recently signed documents, or being able to book days off from the homescreen Review Source Response from The Access Group December 2, 2025 Thanks for the review, Heather. Great to hear PeopleHR helps you stay organised and efficient. Your points on a more modern UI and dashboard visibility are really helpful and align with our current UX improvements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ BH Bella H. Senior HR Advisor Financial Services Used the software for: 1-2 years ### "Admin Perspective" September 17, 2025 4.0 PeopleHR has been helpful for data management and task automation, would benefit more from being allowed more customisations of the platform. Pros Strong support from customer support team, easy to configure, ripple was very helpful for automation Cons Product improvement takes longer, system admins should be given more autonomy to customise the system Review Source ZW Zamir W. Head of Digital Publishing Used the software for: 2+ years ### "Simple and Efficient HR Management in One Platform" January 19, 2026 4.0 It solves scattered HR processes by centralising employee records, leave and absence tracking, recruitment, and performance management — which saves time, reduces errors, and improves overall HR efficiency. Pros The platform is intuitive and user-friendly, making HR tasks like onboarding, leave management, and performance tracking easy and efficient in one central place. Cons Some users find customisation options and reporting features to be limited. The appraisals process sometimes feels long winded and duplication of questions. Review Source Response from The Access Group January 20, 2026 Thanks for your feedback, Zamir. It’s great to hear PeopleHR helps centralise onboarding, leave and performance management in a way that saves time and improves efficiency. We appreciate your comments on customisation, reporting and appraisals, which are helping guide our ongoing improvements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ Similar Products Featured