---
title: "Page 7 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 7 - Is Access PeopleHR the right Human Resources solution for you? Explore 643 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://bx-capterra-jskei0oik-g2dm.vercel.app/p/211952/Access-People-HR-Software/reviews/?page=7"
page_type: "reviews"
language: "en"
---

Access PeopleHR

4.3 (643)

[View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 20th, 2026

# Page 7 - Reviews of Access PeopleHR

## Showing most helpful reviews

Showing 151-175 of 643 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Rachel W.  
PA to CEO and Office Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Meets the basics, could be better"

February 25, 2026

3.0

The software meets the key basics, but the support isn't great - I wasn't even sure who the account manager was until a couple of weeks ago and we still have support cases that have been outstanding for weeks

Pros

Easy to use and navigate, very good value for money in comparison to the competitors I've seen - I like the emails offering webinars etc

Cons

Doesn't have many features other than booking holiday, or if it does I am not aware of those features

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)[Remote](https://www.capterra.com/p/211639/Remote/)

Reason for choosing Access PeopleHR

The price was cheaper than the other providers

Review Source

Response from Fonn

February 26, 2026

Thanks for your feedback, Rachel. It’s great to hear you find PeopleHR easy to navigate and good value compared to competitors, and that you’ve found the webinar emails helpful. We’re sorry to hear you haven’t had clarity around your account manager and that some support cases have remained open longer than expected. That’s understandably frustrating. Your comments around feature awareness are also helpful, ensuring customers can easily see and use the full capability of the system is important to us. We appreciate your honest feedback. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

CB

Claire B.  
Operations Manager  
Paper & Forest Products  
Used the software for: 2+ years

### "Good value "

February 25, 2026

4.0

Overall, the platform offers excellent value for money, delivering a strong balance between cost and functionality. The reporting features are clear, reliable, and provide meaningful insights that support better decision-making without requiring extensive technical knowledge. Users can easily generate, understand, and share reports. it's accessible even for those with limited experience. This ease of use reduces training time and helps teams adopt the system quickly. Combined, these strengths make it a practical and dependable solution for organisations seeking long-term performance, simplicity, and sustainable affordability.

Pros

The system is easy to use, and the webchat support is particularly helpful for getting quick answers to any issues that arise. The reporting function is also reliable and works well for our needs.

Cons

It can feel a little clunky at times, but overall it still offers good value for money. Despite occasional usability frustrations, the system provides nearly everything we need to operate effectively on a day-to-day basis.

Review Source

SA

Sara A.  
Learning and Engagement Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Overall very satisfied, easy to set up! "

May 22, 2026

3.0

Pros

It's super easy to set up and setting up ripples is fairly easy. We are a small company so being able to see all of the people info in one place is helpful.

Cons

The main dashboard is somewhat difficult to navigate. It's easy to read to start with but when I dig into some of the data it's hard to understand.

Review Source

Response from Fonn

May 27, 2026

Thanks for your feedback, Sara. It’s great to hear you’re finding PeopleHR easy to set up and that features like Ripples are helping support your processes effectively. It’s also fantastic to know having all employee information in one place is proving valuable for your team. We appreciate your comments around dashboard navigation and understanding deeper data views. That’s really useful feedback, as making insights and reporting clearer and easier to interpret is an important part of the overall experience. It’s great to hear you’re overall very satisfied with the platform and finding it helpful for your organisation. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

ML

Martin L.  
Payroll Manager and DPO  
Maritime  
Used the software for: 2+ years

### "PeopleHR is competitive and comparable with the market leaders."

January 12, 2026

5.0

Overall, our use of PeopleHR, our connection with the support team and the overall communications between parties, is easy to navigate. The overall cost of the system is competitive with other providers.

Pros

PHR is one of the most user-friendly systems enabling easy navigation between screens. The employee access is easy through the PHR App and ease of process to produce reports for payroll is simple to operate. The connection between PHR and PayCircle means less duplications.

Cons

Some of the processes (API Links for example) can be a bit clunky to set up and manage, but once the process is learnt then it becomes easy to use.

Review Source

Response from Fonn

January 14, 2026

Thanks for your feedback, Martin. It’s great to hear PeopleHR’s usability, reporting and PayCircle integration are supporting payroll efficiency and reducing duplication. We appreciate your comments on API setup, which are helping inform further simplification work. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

PT

Phong T.  
HR Business Partner  
Real Estate  
Used the software for: 1-2 years

### "User-friendly and intuitive HRIS."

January 12, 2026

4.0

Good so far and useful with its multiple functions. Looking to integrate our payroll system with PeopleHR in future to make best use of the HRIS.

Pros

The HRIS is user-friendly and intuitive. We use it for multiple functions including recruitment, expense processing, managing leave and performance management. It also has a handy self-service app to complement the desktop website.

Cons

The ATS could be more visually appealing - it is not as 'attractive' as other ATS in the market. Also, not able to submit expenses on the desktop website - can only do this on the self-service app.

Review Source

Response from Fonn

January 13, 2026

Thanks for your feedback, Phong. It’s great to hear PeopleHR’s intuitive design and range of features are supporting recruitment, performance, expenses and leave management. We appreciate your comments on ATS visuals and desktop expenses, which are helping shape our enhancements, and it’s good to hear you’re considering payroll integration next. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

NJ

Neil J.  
Managing Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Access PeopleHR, simple and effective"

May 22, 2026

5.0

Used for a number of years and simple to manage employee information and absence booking, with good record of past settings.

Pros

Value for money, ease of use. A very simply solution for employees to book and manage their holidays and for management to approve.

Cons

More features than I need, but that's not really something not to like, just makes the product feel clunky and trying to do too much for our needs.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Reason for choosing Access PeopleHR

Best value and suited our needs more accurately

Review Source

Response from Fonn

May 27, 2026

Thanks for your feedback, Neil. It’s great to hear you’re finding PeopleHR simple, effective and good value for money, particularly for managing employee information and holiday approvals. It’s also fantastic to know the platform has continued to support your business well over a number of years. We appreciate your honest feedback around having more features than your business currently needs. That’s really valuable insight, especially for smaller businesses that may prefer a more streamlined experience focused on core HR functionality. It’s great to hear the system continues to suit your organisation’s needs and provide an easy way to manage absence and employee records overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

VR

Verified Reviewer  
People and Talent Acquisition  
Utilities  
Used the software for: 2+ years

### "User friendly HR & ATS Solution"

January 22, 2026

5.0

We have been using PeopleHR as an HR system, as well as an ATS. The HR platform is very easy to use and makes managing employee data simple and efficient. The ATS has a lot of customizable options and again very intuitive. We were also rewarded with flexpoints for extra training sessions to help with any queries we might have.

Pros

Combines employee data, leave management, performance reviews and compliance in one system. Efficient job posting, candidate tracking and pipeline management.

Cons

Some features such as bulk uploads, as well as candidate deletion functionality are not included as standard.

Review Source

Response from Fonn

February 2, 2026

Thanks for sharing your feedback. It’s great to hear PeopleHR is supporting both HR and ATS needs so effectively, from employee data and compliance to intuitive candidate tracking. We appreciate your comments on bulk uploads and candidate deletion, which are helping shape future feature enhancements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

LB

Lisa B.  
hr  
Packaging and Containers  
Used the software for: 2+ years

### "Happy with People HR"

February 25, 2026

5.0

Pros

Easy to use, support available , friendly team. Easy how to guides. Good value for money, our employees find it easy to use and we have teams in UK and Europe.

Cons

When a holiday is deleted theres no trace of who deleted it, the training section is minimal, it would be good if you can upload videos for the employee to watch and sign off

Review Source

Response from Fonn

February 26, 2026

Thanks for your feedback, Lisa. It’s great to hear you’re finding PeopleHR easy to use, good value for money and well supported, especially with teams across the UK and Europe. We appreciate your comments around audit visibility for deleted holidays and enhancements to the training section. Being able to track changes and expand learning options, such as uploading videos for sign-off, is valuable insight as we continue refining compliance and development features. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

JF

James F.  
Promotions Manager  
Retail  
Used the software for: 2+ years

### "Great system - all workplace needs handled in one system"

January 19, 2026

4.0

Really positive experience, as mentioned good to have everything in one place so you don't need to flick between systems. Everything managed in one place.

Pros

Great user interface. All workplace admin is accessible in one place i.e. holidays, sick days, bank holidays etc. Good to also see organisational chart in the same tool.

Cons

Nothing specifically, might be nice to link to email to receive notifications of changes, i.e. staff sick days, changes in holidays etc.

Review Source

Response from Fonn

January 20, 2026

Thanks for your feedback, James. It’s great to hear PeopleHR brings holidays, sickness and organisational visibility together in one place with a strong user interface. Your suggestion around email notifications is helpful and is informing how we enhance alerts and communication. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

OT

Olivia T.  
HR Assistant  
Education Management  
Used the software for: 2+ years

### "Great Platform"

February 25, 2026

5.0

The platform is great for keeping everything in one place. Team are always there to support if any issues are faced.

Pros

Having everything in one place and being able to pull reports instantly. Makes the job so much easier.

Cons

Sometimes the system glitches when setting new users up on the system which can take a bit of time to sort out.

Review Source

Response from Fonn

February 26, 2026

Thanks for your feedback, Olivia. It’s great to hear that having everything in one place and being able to pull reports instantly is making your role easier, centralisation and quick reporting are exactly what PeopleHR is designed to support. We’re sorry to hear you’ve experienced glitches when setting up new users. We understand how frustrating that can be, especially when you’re trying to get someone onboarded quickly. It’s good to know the support team has been there to help resolve issues when they arise, and feedback like yours helps us continue improving stability and user setup journeys. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

JB

James B.  
IT Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "People HR Automation"

February 25, 2026

4.0

Overall People HR has streamlined a lot of our manual processes and give us a clear centralised system for our HR data.

Pros

Workflow automation and AI assistant have really improved our HR processes. End user mobile app is also good.

Cons

Separation of features into different applications. It would also be useful if it would link into a Door access System and T&A.

Review Source

Response from Fonn

February 26, 2026

Thanks for your feedback, James. It’s great to hear that workflow automation and the AI assistant have improved your HR processes, and that the mobile app is working well for end users. Streamlining manual processes and centralising HR data is exactly what we aim to deliver. We appreciate your comments around feature separation and integration opportunities, particularly linking with door access and time &amp; attendance systems. Feedback like this helps inform future integration and platform improvements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

RP

Rebekah P.  
CEO  
Museums and Institutions  
Used the software for: 2+ years

### "Essential tool, brilliantly simple and effective"

February 25, 2026

5.0

Basically, installing this is the first time that our HR has been well managed. It's changed us from being messy, disorganised and possibly in some instances non compliant to having a professional approach. Fantastic investment, wish we'd made it earlier.

Pros

Love this - really intuitive to use, straightforward login (no endless faffing around with passwords), and does everything we need in one neat place. And a special shout out for the Leaving Wizard, which is a godsend!

Cons

Too many reminders to try the extension tools - I'm happy with the core product and don't need anything else.

Review Source

Response from Fonn

February 26, 2026

Thanks for your feedback, Rebekah. It’s fantastic to hear that PeopleHR has helped transform your HR processes into something professional, organised and compliant. We’re especially pleased you’re finding the platform intuitive and straightforward to use, and we love the shout-out to the Leaving Wizard! We appreciate your comments around extension tool reminders as well. Feedback like this helps us ensure we’re striking the right balance between sharing additional capabilities and keeping the core experience clean and focused. It’s great to know PeopleHR has been such a positive investment for your organisation. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

AS

Amanda S.  
Chief People and Culture Officer  
Commercial Real Estate  
Used the software for: 2+ years

### "Access is the best system for growing businesses "

December 1, 2025

5.0

I’ve always recommended Access to businesses that are growing rapidly. Overall they do not disappoint

Pros

The system has a whole suite of functions that allow users to automate their tasks and make sure that their actions are consistent and productive

Cons

The app’s are not available on one platform resulting in confusion on which app is used for each platform

Review Source

Response from Fonn

December 2, 2025

Thanks for the feedback, Amanda. It’s great to hear the automation features support consistency and productivity. Your point on app consolidation is really helpful and aligns with work already underway to simplify the experience. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

MG

Madison G.  
Recruitment Administrator  
Construction  
Used the software for: 1-2 years

### "Maddy Green - PeopleHR Review"

March 2, 2026

4.0

PeopleHR can be slow on occasion, especially with the new version. However, overall I would say it is a well put together system and is incredibly useful.

Pros

It provides access to all the necessary information to complete my tasks. It organises the information in a way that prevents me from going back and fourth

Cons

The function of the Applicant Tracking System, it does not meet all the requirements needed to properly track candidates.

Review Source

Response from Fonn

March 3, 2026

Thanks for your feedback, Madison. It’s great to hear PeopleHR gives you quick access to the information you need and helps organise tasks efficiently without unnecessary back and forth. We appreciate your honest comments regarding the Applicant Tracking System and performance speed in the newer version. Feedback like this is important as we continue refining ATS capability and system optimisation to better support recruitment workflows. It’s encouraging to hear that overall you find the platform useful and well structured for your day-to-day role. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

AL

Ashley L.  
HR Manager  
Retail  
Used the software for: 6-12 months

### "Not satisfactory "

February 25, 2026

3.0

I had trouble building a relationship with the Access team. When I have queried things I received poor service.

Pros

The price point. I do not really like the system many things need to be updated. The new employee page and playlist look good but its not yet fully developed.

Cons

The system has an error every time I login. The data drivers don't always do what I need. We cannot use the payroll systems as the time sheets do not drive through yet.

Review Source

Response from Fonn

February 26, 2026

Thanks for your feedback, Ashley. We’re sorry to hear your experience hasn’t been satisfactory. Login errors and payroll integration issues are understandably frustrating, especially when timesheets aren’t flowing through as expected. We also take your comments about service and relationship-building seriously. That’s not the standard we aim to deliver. Your feedback on data drivers and developing features is valuable as we continue refining the platform. We appreciate you sharing your honest experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

CC

Chantelle C.  
production supervisor  
Pharmaceuticals  
Used the software for: 2+ years

### "Happy with PeopleHR"

December 17, 2025

5.0

good, easy to use and clear to see screen. IT would be better if managers could set the number for the heat chart so it was more clear as sometimes the colour would not necessary match job roles for who can be off etc.

Pros

I liked the colour coded heat chart on the planner to see who was off and give a rough indication of whether it was a busy day for annual leave or not at a glance

Cons

when showing who is off - Have to expand the column to see if it was a half day or part day etc.. otherwise just looks like they are off for the full day

Review Source

Response from Fonn

December 18, 2025

Thanks for your feedback, Chantelle. It’s great to hear the colour-coded planner helps you quickly gauge annual leave levels. Your points on half-day visibility and customising heat chart thresholds are really helpful and are informing our planner enhancements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

AT

Adam T.  
GM  
Hospitality  
Used the software for: 2+ years

### "Smooth HR platform "

September 29, 2025

4.0

I have found People HR to be a very effective system. The planner provides clear visibility of staff holidays and availability, while the central library of documents ensures everything is stored in one accessible place. The logbook function allows accurate and transparent recording, and the process of reviewing and approving holiday requests is simple and efficient. Overall, the system supports smoother management and saves valuable time.

Pros

I appreciate Access PeopleHR's intuitive system which simplifies setup and user experience. The quick access feature for profiles, payslips, and holiday authorizations through the app is efficient and centralizes essential information. Additionally, the planner and document library improve organizational visibility and secure information access. The team likes the app's ease for holiday requests.

Cons

I would probably just say the interface. Probably could just do with a bit of a refresh. Just to bring it up to date, I guess the issue with that always is people know where everything is after a while. So as soon as you change it, it creates issues around people not knowing. So it's quite a complex task. But I guess, just the interface possibly, you could just do with a bit of modernization. It hasn't really changed over the seven years I've used it

Review Source

SHT

Syed Hamza T.  
Management Accoutant  
Chemicals  
Used the software for: 1-2 years

### "Easy-to-use HR system with good support"

July 3, 2026

5.0

Overall, my experience has been positive. The system is reliable and covers the key HR functions we need without being overly complicated. It has helped reduce manual administration and made it easier for employees and managers to handle routine HR tasks. While there are a few features that could be improved, it offers good value and has been a solid HR solution for our business.

Pros

Access PeopleHR is easy to use and makes everyday HR tasks much simpler. It's straightforward to request leave, access employee records, and manage documents in one place. The customer support team has also been helpful whenever we've needed assistance.

Cons

There are a few areas that could be improved. Some reports take a bit of time to customise, and occasionally the system feels a little slow. It would also be useful to have more flexibility with certain workflows and approvals.

Review Source

EA

Elizabeth A.  
People Director  
Information Technology and Services  
Used the software for: 2+ years

### "PeopleHR - easy to use and intuitive"

December 17, 2025

4.0

Overall the platform is simple and easy to navigate and integrates well with our payroll provider. The fact that it translates into many languages is a necessity for us given we have teams around the world

Pros

User-Friendly & Accessible The interface is intuitive and easy to navigate, even for non-technical staff, which reduces the learning curve for HR teams and employees. The employee self-service portal and mobile app help staff manage their own information — e.g., leave requests and payslips — without always involving HR

Cons

The only downside is the reporting module is not always that intuitive but some of that is down to user ability rather than a problem with the platform itself!

Review Source

Response from Fonn

December 18, 2025

Thanks for your feedback, Elizabeth. It’s great to hear PeopleHR’s intuitive interface, self-service tools and payroll integration work well for your global teams. Your comments on reporting are appreciated and are helping guide ongoing usability improvements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

KO

Kat O.  
Accounts and Compliance Assistant  
Machinery  
Used the software for: 6-12 months

### "Overall a good service and full of information "

February 25, 2026

4.0

The help feature is excellent, great that you can ask anything and gives multiple advise and keeps the tab open, so you can easily refer to the help guide.

Pros

Report, information all in one place, being able to upload all documents and all the alerts in place for any expired documents

Cons

Ripples/queries - slightly challenging trying to set these up to what information is required for the business, such as absence reports for certain dates for all staff

Switched from

[BrightHR](https://www.capterra.com/p/151525/BrightHR/)

Better system in PeopleHR and for ATS use

Review Source

Response from Fonn

February 27, 2026

Thanks for your feedback, Kat. It’s great to hear you’re benefiting from having reports, documents and alerts all in one place, particularly for tracking expiry dates and compliance. We appreciate your comments around setting up Ripples and queries for more specific reporting needs, such as date-based absence reports. Feedback like this helps us continue improving the usability of automation and reporting tools. It’s also fantastic to hear the help feature has been useful and easy to refer back to when needed. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

SH

Sam H.  
Manager  
Construction  
Used the software for: 6-12 months

### "Highly Recommended "

February 25, 2026

5.0

Fantastic, it's saved our business a lot of time with regards to admin work that we were previously doing and has allowed us to invest our time in other areas where it matters to drive growth.

Pros

People HR has reduced the amount of hours we've had to put into admin within our business and has allowed us to invest more of our time elsewhere which is fantastic!

Cons

The setup took a bit of time as it was a learning curve to understand and navigate, however once we got our heads around it we had no issues.

Review Source

Response from Fonn

February 26, 2026

Thanks for your feedback, Sam. It’s fantastic to hear PeopleHR has helped reduce admin time and allowed you to focus on driving growth within your business. That’s exactly the kind of impact we aim to deliver. We appreciate your honesty about the initial learning curve, and it’s great to know that once set up, the system has run smoothly for you and your team. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

MG

Megan G.  
HR  
Human Resources  
Used the software for: 6-12 months

### "Positive People HR"

March 5, 2026

5.0

Positive experience overall, enjoying using the system with all its time-effective functionalities which streamline recruitment.

Pros

Great functions, specifically the ATS with great support from customer support colleagues when issues or queries arise.

Cons

System sometimes has glitches whereby we are unable to login (not often enough to cause a problem) however as the majority of colleague information is stored on the platform it can become stressful when we are unable to access.

Review Source

Response from Fonn

March 6, 2026

Thanks for your feedback, Megan. It’s great to hear you’re enjoying the system and finding the ATS functionality particularly useful, along with the support from our customer support team when queries arise. We appreciate your comments regarding occasional login glitches. Reliability and access are important, especially when key employee information is stored in the platform, and feedback like this helps us continue improving system stability and performance. It’s encouraging to hear that overall your experience has been positive and that the system is helping streamline recruitment processes and save time. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ .

KR

Kelly R.  
Director of Patient Experince  
Hospital & Health Care  
Used the software for: 1-2 years

### "Ease of Use & Customer Support"

December 2, 2025

4.0

There have been times when I have had prompt response's and there have been times when I have had to chase mutiple times.

Pros

The ease of adding new starters and managing leavers. That the team can see who is on holiday and when rather than waste requests.

Cons

The amount of emails daily for notifications. This feature was turned off, but still receive numerous per day. Not easy to navigate when training. There is a notification, that team should not be able to see that appears on the screen and makes it hard for them to use the app on their phone.

Review Source

Response from Fonn

December 3, 2025

Thanks for your feedback, Kelly. It’s great to hear PeopleHR supports your starter and leaver processes. Your points on notification volume, training navigation and mobile visibility are really helpful and feed directly into our ongoing UX and service improvements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

JR

Jenny R.  
HR Manager  
Law Practice  
Used the software for: Less than 6 months

### "PeopleHR Review"

March 3, 2026

4.0

Overall the system delivers what we need it to - I am still exploring its capability as a new HR employee

Pros

The system is easy to use for end users and administrators alike. The reporting functions seem quite extensive. I particularly like the ability to send emails directly into employees document tab

Cons

The labelling of tabs seems counter intuitive ie the personal tab does not contain address/phone/emergency contact info - this is held in the Contacts tab. As someone new to the organisation I have found it difficult to gert support ie not Account manager details, no training videos as far as I have been able to ascertain

Review Source

Response from Fonn

March 6, 2026

Thanks for your feedback, Jenny. It’s great to hear you’re finding PeopleHR easy to use for both administrators and end users, and that the reporting functionality and ability to send emails directly into employee document records are proving useful. We appreciate your comments regarding tab labelling and support accessibility as a new user. Clear navigation and easy access to training resources are important, and feedback like this helps highlight where improvements can support new starters in getting up to speed more quickly. It’s good to hear the system is meeting your organisation’s needs as you continue exploring its capabilities. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ .

JP

Jack P.  
HR Advisor  
Construction  
Used the software for: 2+ years

### "PeopleHR Review"

February 25, 2026

5.0

Pros

Great for: oEmployee self-services (holidays, return to works etc) oAnnual performance reviews oLMS for training oCompany document storage oCustom queries for reporting oAPIs to feed data to Power BI

Cons

The support feature change isn't as good as before. I think it was much easier to log and keep track of cases before. Now it's hard to filter and find the cases in the chat option on the platform.

Review Source

Response from Fonn

February 26, 2026

Thanks for your feedback, Jack. It’s great to hear PeopleHR is supporting employee self-service, performance reviews, LMS training and reporting, especially with API integrations into Power BI. We’re sorry to hear the recent changes to the support feature haven’t felt as effective as before. Your comments around case visibility and filtering are really valuable as we continue refining the support experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

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