# Page 5 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Access PeopleHR the right Human Resources solution for you? Explore 576 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews --- Access PeopleHR 4.3 (576) [View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 5 - Reviews of Access PeopleHR ## Showing most helpful reviews Showing 101-125 of 576 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ET Emilie T. HR Assistant Human Resources Used the software for: 1-2 years ### "Good for centralised employee information but unintuitive system" March 6, 2026 3.0 It's good to have one system to store all employee data, however sometimes it is not the easiest to navigate and to find certain settings. Pros Having all employee information in one place. New chat facility is useful. Employees have said it is easy to book annual leave. Cons Sometimes can be unintuitive. It has been hard in the past to receive customer support but this seems to be improving. Review Source Response from The Access Group March 9, 2026 Thanks for your feedback, Emilie. It’s great to hear that having a central place for employee information has been helpful, and that employees find it easy to book annual leave through the system. We’re also pleased that the new chat facility has been useful. We appreciate your honest comments around navigation and usability. Feedback like this is important as we continue improving the user experience and making it easier to locate settings and features within the platform. It’s also encouraging to hear that your experience with customer support appears to be improving. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . JF James F. Promotions Manager Retail Used the software for: 2+ years ### "Great system - all workplace needs handled in one system" January 19, 2026 4.0 Really positive experience, as mentioned good to have everything in one place so you don't need to flick between systems. Everything managed in one place. Pros Great user interface. All workplace admin is accessible in one place i.e. holidays, sick days, bank holidays etc. Good to also see organisational chart in the same tool. Cons Nothing specifically, might be nice to link to email to receive notifications of changes, i.e. staff sick days, changes in holidays etc. Review Source Response from The Access Group January 20, 2026 Thanks for your feedback, James. It’s great to hear PeopleHR brings holidays, sickness and organisational visibility together in one place with a strong user interface. Your suggestion around email notifications is helpful and is informing how we enhance alerts and communication. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ CC Chantelle C. production supervisor Pharmaceuticals Used the software for: 2+ years ### "Happy with PeopleHR" December 17, 2025 5.0 good, easy to use and clear to see screen. IT would be better if managers could set the number for the heat chart so it was more clear as sometimes the colour would not necessary match job roles for who can be off etc. Pros I liked the colour coded heat chart on the planner to see who was off and give a rough indication of whether it was a busy day for annual leave or not at a glance Cons when showing who is off - Have to expand the column to see if it was a half day or part day etc.. otherwise just looks like they are off for the full day Review Source Response from The Access Group December 18, 2025 Thanks for your feedback, Chantelle. It’s great to hear the colour-coded planner helps you quickly gauge annual leave levels. Your points on half-day visibility and customising heat chart thresholds are really helpful and are informing our planner enhancements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ KR Kelly R. Director of Patient Experince Hospital & Health Care Used the software for: 1-2 years ### "Ease of Use & Customer Support" December 2, 2025 4.0 There have been times when I have had prompt response's and there have been times when I have had to chase mutiple times. Pros The ease of adding new starters and managing leavers. That the team can see who is on holiday and when rather than waste requests. Cons The amount of emails daily for notifications. This feature was turned off, but still receive numerous per day. Not easy to navigate when training. There is a notification, that team should not be able to see that appears on the screen and makes it hard for them to use the app on their phone. Review Source Response from The Access Group December 3, 2025 Thanks for your feedback, Kelly. It’s great to hear PeopleHR supports your starter and leaver processes. Your points on notification volume, training navigation and mobile visibility are really helpful and feed directly into our ongoing UX and service improvements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LH Luke H. Management Accountant Non-Profit Organization Management Used the software for: 2+ years ### "Access People HR Review" February 25, 2026 4.0 Overall I find Access PeopleHR to be a good system that has the right features for what we need, but there are some improvements on quality of life and using away from your desk that could be worked upon Pros People HR is overall very user friendly with adding in leave requests/approvals etc and performance appraisals easy to use and report on. Cons Some areas are still confusing to find, for example when looking for documents this can be time consuming and have you navigate from multiple screens. Perhaps a search function would be better here. Also its not very friendly on mobile devices, perhpas this needs improving or an app available Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Luke. It’s great to hear you’re finding PeopleHR user friendly for leave, approvals and performance appraisals, and that reporting is meeting your needs. We appreciate your comments around document navigation and mobile usability. Improving search functionality and making it easier to work away from your desk are valuable suggestions, and feedback like this helps highlight important quality-of-life enhancements. It’s good to know the core features are supporting your organisation effectively. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ SH Shaz H. Project Coordinator Non-Profit Organization Management Used the software for: 2+ years ### ""A Practical and User-Friendly HR Solution for Growing Teams"" September 29, 2025 5.0 Access PeopleHR is a solid, cloud-based HR system that makes day-to-day HR tasks much smoother, especially for small-to-mid-sized businesses. It streamlines leave management, employee records, and performance tracking, freeing HR teams to focus on more strategic work. While there’s room for improvement in customization and integrations, its ease of use and affordability make it a strong choice for organizations looking to digitize HR processes. Pros Clean and intuitive layout makes it easy for both HR staff and employees to navigate. Employees can update personal info, request time off, view payslips, and manage documents without needing HR intervention. Stores all employee records in one secure place—contracts, appraisals, training records, etc. Cons The mobile experience doesn’t always match the desktop version in functionality or performance. There mobile version should match the desktop version so things can be done on the same level being as many users will prefer to use the system whilst on the go to book holidays or do other things. Review Source AP Adam P. Sales and Commercial Director Information Technology and Services Used the software for: 2+ years ### "A fit for purpose product" February 25, 2026 5.0 My overall experience has been positive in the main. It works when I need it to work and staff also find it easy to use. Pros I like the ease of holiday planning and seeing when others are off. I also like how documents can be stored centrally. Cons I would like to be able to see indirect reports. Right now i can only see direct reports, which means i am unable to manage indirect reports when their line manager is off. Syncing of the diary to outlook could be improved too. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Adam. It’s great to hear holiday planning and centralised document storage are working well for you and your team. We appreciate your comments around visibility of indirect reports and Outlook diary syncing. Feedback like this is really valuable as we continue improving reporting lines and calendar integrations to better support management cover. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ VR Verified Reviewer People and Talent Acquisition Utilities Used the software for: 2+ years ### "User friendly HR & ATS Solution" January 22, 2026 5.0 We have been using PeopleHR as an HR system, as well as an ATS. The HR platform is very easy to use and makes managing employee data simple and efficient. The ATS has a lot of customizable options and again very intuitive. We were also rewarded with flexpoints for extra training sessions to help with any queries we might have. Pros Combines employee data, leave management, performance reviews and compliance in one system. Efficient job posting, candidate tracking and pipeline management. Cons Some features such as bulk uploads, as well as candidate deletion functionality are not included as standard. Review Source Response from The Access Group February 2, 2026 Thanks for sharing your feedback. It’s great to hear PeopleHR is supporting both HR and ATS needs so effectively, from employee data and compliance to intuitive candidate tracking. We appreciate your comments on bulk uploads and candidate deletion, which are helping shape future feature enhancements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ TI Tracey I. People and Culture Partner Retail Used the software for: 6-12 months ### "Improving with time but needs modernising" February 25, 2026 3.0 Improving with time but some investment into developing a more modern, user-friendly interface would be good. There is misalignment between some features - ie the logbooks are outdated, no ability to create own customisable documents and the performance management area needs an overhaul as the question format is awful. Pros There are a lot of useful features and like having different modules all under access group. It is being improved over time. Cons A lot of areas need modernising and making it more seamless but they are making progress on changes. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Tracey. It’s good to hear you’re finding value in the range of features and modules within the Access ecosystem, and that you’ve noticed improvements over time. We appreciate your honest comments around modernisation and user experience. Feedback on logbooks, document customisation and performance management formatting is particularly helpful, as alignment and usability across modules are important for a seamless experience. Your insight supports ongoing investment in making the platform more intuitive and cohesive. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ EA Elizabeth A. People Director Information Technology and Services Used the software for: 2+ years ### "PeopleHR - easy to use and intuitive" December 17, 2025 4.0 Overall the platform is simple and easy to navigate and integrates well with our payroll provider. The fact that it translates into many languages is a necessity for us given we have teams around the world Pros User-Friendly & Accessible The interface is intuitive and easy to navigate, even for non-technical staff, which reduces the learning curve for HR teams and employees. The employee self-service portal and mobile app help staff manage their own information — e.g., leave requests and payslips — without always involving HR Cons The only downside is the reporting module is not always that intuitive but some of that is down to user ability rather than a problem with the platform itself! Review Source Response from The Access Group December 18, 2025 Thanks for your feedback, Elizabeth. It’s great to hear PeopleHR’s intuitive interface, self-service tools and payroll integration work well for your global teams. Your comments on reporting are appreciated and are helping guide ongoing usability improvements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ lB lindsey B. HR Officer Financial Services Used the software for: 2+ years ### "Customer Service review" February 25, 2026 4.0 I have used peopleHR for over 5 years and have continually found it a great product which is constantly updated to suit the needs of users. The reporting features are great. It has been very well accepted in all the companies I have worked for - by both staff and management. Its a great management tool Pros ease of use great management data love the on line chat support - which gives instant help Managers can access their staff data without having to constantly contact HR Cons would like to see pre built reporting difficulty resetting passwords when staff forget or get locked out Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Lindsey. It’s fantastic to hear you’ve consistently found PeopleHR to be a valuable management tool over the years, especially with easy access to management data and instant support via online chat. We appreciate your suggestions around pre-built reporting and easier password resets, as improvements in these areas can further enhance efficiency for HR teams and managers. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MC Matt C. IT Director Staffing and Recruiting Used the software for: 2+ years ### "Access PeopleHR" February 25, 2026 5.0 Overall, the experience has been positive - great team from start to finish. Well project managed and implemented. Our requirements were quite complex but the team were able to deliver everything we required and the staff give positive feedback about the product, which is great to hear. Pros Very easy to use and excellent customer support. The mobile app in particular has driven much higher adoption than any HR Product we have used before. Cons Some of our requirements, whilst achievable, needed to be delivered by a specialist/developer which can make things more expensive and have an impact on getting the product live. Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Matt. It’s great to hear you’ve found PeopleHR easy to use and that the mobile app has significantly improved adoption across your organisation. Strong user engagement is always encouraging to see. We appreciate your comments around specialist configuration for more complex requirements. While bespoke delivery can sometimes add cost or time, it’s positive to hear the team were able to implement what you needed and manage the project effectively. It’s fantastic that staff feedback has been positive following rollout. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ TC Toni C. HR and Payroll Manager Wholesale Used the software for: 2+ years ### "Does what it says on the tin!" February 25, 2026 4.0 Overall does what it needs to do happy with the product for current business needs. Can be expensive if not using to full potential. Pros Simple interface, layout and planner meaning its easy for employees to use without in depth training Cons An option to reset passwords on the employer side would be helpful when employees are struggling to access their account Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Toni. It’s great to hear the simple interface and planner make it easy for employees to use without extensive training. We appreciate your suggestion around employer-side password resets, as well as your comments on maximising value. Feedback like this helps us continue improving usability and ensuring customers get the most from the platform. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ ZL Zoe L. Group People Manager Retail Used the software for: Less than 6 months ### "Great System" February 25, 2026 5.0 Really good, structured process during set up. From the start with the sales teams, they were clear and concise in answering all questions to ensure this was the correct system for our business. Pros We love this system! It's easy to use and the reporting functionality is excellent. The end user app and desktop version is also really user friendly. Love the pulse survey option! Cons Nothing really, probably need more training but the chat bot is excellent at answering any questions. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Access PeopleHR Overall better presentation, product and fitted our requirements. Switched from [Staffology HR](https://www.capterra.com/p/249670/Staffology-HR/) Lack of customer support and functionality with the system. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Michelle. It’s great to hear you’re finding PeopleHR easy to navigate and that having everything in one place gives you confidence in managing employee information. We’re pleased the “let us calculate” buttons are helping simplify processes too. We appreciate your feedback around uploading and amending your own contract documents, flexibility here is important, especially for smaller teams. It’s also great to hear the platform has reduced pressure around holiday approvals by giving you better visibility before making decisions. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ NH Nick H. people executive Information Technology and Services Used the software for: 6-12 months ### "Great platform with lots of functionality" February 25, 2026 5.0 Overall a very positive experience, i really like the great user experience and the reporting capability is very good Pros I really like the planner section and the self service functions on the platform, from an HR admin perspective it has greatly reduced the time it takes to process changes. The reporting capabilities are great and using the ripples and log books are a fantastic feature that help automate process and freeing up time. It has an ease of use that is refreshing compared to other systems and the customer support from the initial training on going customer support and AI support are all very good. It provides value for money Cons I would like to be able to record phased returns on the planner and log sickness in hours and not the pre set full, half or quarter day Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Nick. It’s great to hear the planner, self-service tools, Ripples and logbooks are helping automate processes and reduce admin time. We’re also pleased the reporting capability and support experience have been positive and delivering value for money. We appreciate your comments around recording phased returns and logging sickness in hours rather than preset day increments. That level of flexibility is important, and feedback like yours helps shape ongoing improvements to absence tracking. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ CM Chloe M. HR Construction Used the software for: 1-2 years ### "A good review" February 25, 2026 3.0 Time consuming getting training dates and then only finding out about ripple and the benefits of it a year nearly into signing the contract. Pros Easy to create reports and store information of employee details. Good to have likes of HR functions such as appraisals and probation done on the system Cons the look of the planner it doesnt look very user friendly and look complicated for when managers need to report absence Alternatives considered [Human Resource Management Software](https://www.capterra.com/p/209958/Human-Resource-Management-Software/) Reason for choosing Access PeopleHR we use coins for payroll so will then eventually link up in future Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Chloe. It’s great to hear reporting and centralised employee records are working well, along with managing appraisals and probation within the system. We’re sorry to hear the planner layout and absence reporting haven’t felt as intuitive as they could be, and that Ripple benefits weren’t clear earlier in your journey. Feedback like this is really helpful as we continue improving usability and onboarding support. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ RW Rachel W. PA to CEO and Office Manager Marketing and Advertising Used the software for: 2+ years ### "Meets the basics, could be better" February 25, 2026 3.0 The software meets the key basics, but the support isn't great - I wasn't even sure who the account manager was until a couple of weeks ago and we still have support cases that have been outstanding for weeks Pros Easy to use and navigate, very good value for money in comparison to the competitors I've seen - I like the emails offering webinars etc Cons Doesn't have many features other than booking holiday, or if it does I am not aware of those features Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[Remote](https://www.capterra.com/p/211639/Remote/) Reason for choosing Access PeopleHR The price was cheaper than the other providers Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Rachel. It’s great to hear you find PeopleHR easy to navigate and good value compared to competitors, and that you’ve found the webinar emails helpful. We’re sorry to hear you haven’t had clarity around your account manager and that some support cases have remained open longer than expected. That’s understandably frustrating. Your comments around feature awareness are also helpful, ensuring customers can easily see and use the full capability of the system is important to us. We appreciate your honest feedback. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LW Laura W. HR Coordinator Machinery Used the software for: 2+ years ### "Convenient Holiday Management, but needs a friendlier interface " December 17, 2025 5.0 Very good, few features not great but I'm sure its a working progress. The hot sheets are quite difficult to use and not very simple. paid for training but in order to get further help with them i have to pay extra Pros I like the ease of everything in one platform, before people HR the company was still doing everything paper based. Cons Planner doesn't give very good visibility. Id like to see a week view of who is off / month not just day to day Review Source Response from The Access Group December 18, 2025 Thanks for your feedback, Laura. It’s good to hear PeopleHR helped move you away from paper-based processes. We appreciate your points on planner visibility, hot sheets and training support, these are actively shaping our UX and enablement improvements. You can follow progress via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LB Lisa B. hr Packaging and Containers Used the software for: 2+ years ### "Happy with People HR" February 25, 2026 5.0 Pros Easy to use, support available , friendly team. Easy how to guides. Good value for money, our employees find it easy to use and we have teams in UK and Europe. Cons When a holiday is deleted theres no trace of who deleted it, the training section is minimal, it would be good if you can upload videos for the employee to watch and sign off Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Lisa. It’s great to hear you’re finding PeopleHR easy to use, good value for money and well supported, especially with teams across the UK and Europe. We appreciate your comments around audit visibility for deleted holidays and enhancements to the training section. Being able to track changes and expand learning options, such as uploading videos for sign-off, is valuable insight as we continue refining compliance and development features. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ OT Olivia T. HR Assistant Education Management Used the software for: 2+ years ### "Great Platform" February 25, 2026 5.0 The platform is great for keeping everything in one place. Team are always there to support if any issues are faced. Pros Having everything in one place and being able to pull reports instantly. Makes the job so much easier. Cons Sometimes the system glitches when setting new users up on the system which can take a bit of time to sort out. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Olivia. It’s great to hear that having everything in one place and being able to pull reports instantly is making your role easier, centralisation and quick reporting are exactly what PeopleHR is designed to support. We’re sorry to hear you’ve experienced glitches when setting up new users. We understand how frustrating that can be, especially when you’re trying to get someone onboarded quickly. It’s good to know the support team has been there to help resolve issues when they arise, and feedback like yours helps us continue improving stability and user setup journeys. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JB James B. IT Manager Airlines/Aviation Used the software for: 2+ years ### "People HR Automation" February 25, 2026 4.0 Overall People HR has streamlined a lot of our manual processes and give us a clear centralised system for our HR data. Pros Workflow automation and AI assistant have really improved our HR processes. End user mobile app is also good. Cons Separation of features into different applications. It would also be useful if it would link into a Door access System and T&A. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, James. It’s great to hear that workflow automation and the AI assistant have improved your HR processes, and that the mobile app is working well for end users. Streamlining manual processes and centralising HR data is exactly what we aim to deliver. We appreciate your comments around feature separation and integration opportunities, particularly linking with door access and time & attendance systems. Feedback like this helps inform future integration and platform improvements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ RP Rebekah P. CEO Museums and Institutions Used the software for: 2+ years ### "Essential tool, brilliantly simple and effective" February 25, 2026 5.0 Basically, installing this is the first time that our HR has been well managed. It's changed us from being messy, disorganised and possibly in some instances non compliant to having a professional approach. Fantastic investment, wish we'd made it earlier. Pros Love this - really intuitive to use, straightforward login (no endless faffing around with passwords), and does everything we need in one neat place. And a special shout out for the Leaving Wizard, which is a godsend! Cons Too many reminders to try the extension tools - I'm happy with the core product and don't need anything else. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Rebekah. It’s fantastic to hear that PeopleHR has helped transform your HR processes into something professional, organised and compliant. We’re especially pleased you’re finding the platform intuitive and straightforward to use, and we love the shout-out to the Leaving Wizard! We appreciate your comments around extension tool reminders as well. Feedback like this helps us ensure we’re striking the right balance between sharing additional capabilities and keeping the core experience clean and focused. It’s great to know PeopleHR has been such a positive investment for your organisation. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MG Madison G. Recruitment Administrator Construction Used the software for: 1-2 years ### "Maddy Green - PeopleHR Review" March 2, 2026 4.0 PeopleHR can be slow on occasion, especially with the new version. However, overall I would say it is a well put together system and is incredibly useful. Pros It provides access to all the necessary information to complete my tasks. It organises the information in a way that prevents me from going back and fourth Cons The function of the Applicant Tracking System, it does not meet all the requirements needed to properly track candidates. Review Source Response from The Access Group March 3, 2026 Thanks for your feedback, Madison. It’s great to hear PeopleHR gives you quick access to the information you need and helps organise tasks efficiently without unnecessary back and forth. We appreciate your honest comments regarding the Applicant Tracking System and performance speed in the newer version. Feedback like this is important as we continue refining ATS capability and system optimisation to better support recruitment workflows. It’s encouraging to hear that overall you find the platform useful and well structured for your day-to-day role. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ CB Claire B. Operations Manager Paper & Forest Products Used the software for: 2+ years ### "Good value " February 25, 2026 4.0 Overall, the platform offers excellent value for money, delivering a strong balance between cost and functionality. The reporting features are clear, reliable, and provide meaningful insights that support better decision-making without requiring extensive technical knowledge. Users can easily generate, understand, and share reports. it's accessible even for those with limited experience. This ease of use reduces training time and helps teams adopt the system quickly. Combined, these strengths make it a practical and dependable solution for organisations seeking long-term performance, simplicity, and sustainable affordability. Pros The system is easy to use, and the webchat support is particularly helpful for getting quick answers to any issues that arise. The reporting function is also reliable and works well for our needs. Cons It can feel a little clunky at times, but overall it still offers good value for money. Despite occasional usability frustrations, the system provides nearly everything we need to operate effectively on a day-to-day basis. Review Source AL Ashley L. HR Manager Retail Used the software for: 6-12 months ### "Not satisfactory " February 25, 2026 3.0 I had trouble building a relationship with the Access team. When I have queried things I received poor service. Pros The price point. I do not really like the system many things need to be updated. The new employee page and playlist look good but its not yet fully developed. Cons The system has an error every time I login. The data drivers don't always do what I need. We cannot use the payroll systems as the time sheets do not drive through yet. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Ashley. We’re sorry to hear your experience hasn’t been satisfactory. Login errors and payroll integration issues are understandably frustrating, especially when timesheets aren’t flowing through as expected. We also take your comments about service and relationship-building seriously. That’s not the standard we aim to deliver. Your feedback on data drivers and developing features is valuable as we continue refining the platform. We appreciate you sharing your honest experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ Similar Products Featured