# Page 4 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Access PeopleHR the right Human Resources solution for you? Explore 576 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews

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Access PeopleHR

4.3 (576)

[View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 8th, 2026

# Page 4 - Reviews of Access PeopleHR

## Showing most helpful reviews

Showing 76-100 of 576 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Mandy M.  
People Lead  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Access People HR makes it easy"

February 25, 2026

4.0

Access People HR is really clever, intuitive and easy to navigate compared to other HR software I have used. I like all the things you can set up to run in the background and creating reports is a breeze.

Pros

I think the new updates have really improved the overall service. Having help available at your fingertips on the actual portal as opposed to having to log in to an external portal has saved a lot of time.

Cons

There were a few glitches with the planner at first and I was having to do manual calculations whenever I had to update a log or a new starter would be created part way through a year, but this seems to have resolved with the updates.

Switched from

[BrightHR](https://www.capterra.com/p/151525/BrightHR/)

I don't know. I was not in employment with the company at the time.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Mandy. It’s fantastic to hear the recent updates and in-portal support have made a real difference to your experience. We’re pleased the planner improvements have helped resolve earlier issues and that reporting and background workflows are working smoothly for you. It’s great to know you’re finding the system intuitive and easy to navigate compared to other platforms. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

RM

Robyn M.  
HR Officer  
Primary/Secondary Education  
Used the software for: 2+ years

### "People HR review"

February 25, 2026

4.0

There have been a few glitches following updates but the hope is that as we report these, they will be resolved

Pros

For employees using the service, it is very user friendly when looking to book leave and add items to the planner.

Cons

The automations are not as user friendly from an admin perspective. Using ripple and workflows is not a simple process for someone using this for the first time, even with tutorial videos.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Robyn. It’s great to hear that employees are finding PeopleHR user-friendly for booking leave and using the planner, ease of use for day-to-day tasks is so important. We appreciate your honest comments around automations, Ripples and workflows. We understand that the setup process can feel complex from an admin perspective, especially for first-time users. Feedback like this is really valuable as we continue working to simplify automation journeys and improve guidance within the platform. We’re also sorry to hear you’ve experienced a few glitches following updates. Reporting these helps our teams resolve issues quickly and improve stability over time, so thank you for flagging them. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

LW

Lorraine W.  
HR Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Experience as New Customer"

February 25, 2026

4.0

Overall we are very happy with the system in terms of its capability and output. It is user friendly from an employee perspective and we had minimal issues with launching and getting people using the software. Our onboard was not without teething problems however they were addressed quickly and happy with the customer service.

Pros

Overall the system is very user friendly and gives the functionality which we as an organisation require for our People Management. So far any issues we have encountered have been addressed promptly by our account Manager.

Cons

Some elements of the system setup is UK specific and does not reflect jurisdictional nuisances example being Maternity Leave. Some Title Headings are also UK specific such as MOT and Social Security Number.

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Reason for choosing Access PeopleHR

It offered the features we needed and the functionality seemed user friendly at the trail stage

Switched from

[HR Cloud](https://www.capterra.com/p/132599/HR-Cloud/)

Performance Management Functionality and reporting.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Lorraine. It’s great to hear you’re finding the system user-friendly and aligned with your people management needs, and that any issues have been addressed promptly by your account manager. We appreciate your comments around UK-specific terminology and setup elements, particularly where jurisdictional nuances such as maternity leave differ. Feedback like this is valuable as we continue improving flexibility for organisations operating in different regions. It’s also encouraging to hear your launch went smoothly overall and that onboarding challenges were resolved quickly. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

GM

Geraldine M.  
HR Manager  
Public Relations and Communications  
Used the software for: 2+ years

### "Review of Access PeopleHR"

February 25, 2026

4.0

Very good overall. It is a significant improvement on the HRIS we used previously. The mobile app is particularly useful and easy to navigate.

Pros

Easy to use with clear, high‑quality graphics. The cost reflects the package we selected, as we only needed a simple solution. However, there are upgrade options available, including payroll integration, though we haven’t used those features.

Cons

Initially, the support wasn't always able to answer our questions, but this has improved. Seems to focus quite heavily on the Care Home sector. We do not use the reporting to its full capacity, but the reports we use are good.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Geraldine. It’s great to hear PeopleHR has been a significant improvement on your previous HRIS and that you’re finding it easy to use, with clear design and a helpful mobile app. We appreciate your comments around support and sector focus. It’s encouraging to hear support has improved, and your feedback helps ensure we continue strengthening knowledge across different industries. It’s also good to know the reporting you use is working well, even if not fully utilised. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

LF

Leigh-Ann F.  
HR BP  
Information Technology and Services  
Used the software for: 2+ years

### "Good starter system"

February 27, 2026

4.0

The system does exactly what it says on the tin! Good helpful community page for common issues. Mobile app is easy to use for staff.

Pros

Reporting functionality and new AI tools. They share their product roadmap online so you can see upcoming developments.

Cons

You can't edit some features, some must be turned on for all or off for all staff. Perhaps an update in the future.

Alternatives considered

[Sage People](https://www.capterra.com/p/132329/Sage-Business-Cloud-People/)

Reason for choosing Access PeopleHR

Price and user experience. Sage is built for a larger workforce.

Review Source

Response from The Access Group

March 3, 2026

Thanks for your feedback, Leigh-Ann. It’s great to hear you’re finding value in the reporting functionality, new AI tools and the visibility of our public roadmap. Transparency around future developments is something we’re proud to offer. We appreciate your comments around feature flexibility, particularly where settings apply to all users rather than specific groups. Feedback like this helps inform future enhancements around configuration and permissions. It’s also encouraging to hear the community page and mobile app are supporting your team effectively. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

KB

Kirsty B.  
PCN Operations Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Overall a good platform "

December 17, 2025

4.0

Overall good and easier than the last HR portal we used as a company. There are always some improvements but overall happy

Pros

For each staff member you have clear tabs on what you need to find for them. How many days holidays they have to take and how much sickness they have had.

Cons

The drop downs on saving documents are not specific so where you may put a review etc may be different from another manager.

Switched from

[Bluestream Health](https://www.capterra.com/p/216698/Bluestream-Health/)

Decision made by company and not by myself

Review Source

Response from The Access Group

December 18, 2025

Thanks for your feedback, Kirsty. It’s great to hear PeopleHR makes it easy to find key information like holiday and sickness records for each employee. Your point on document dropdown consistency is really helpful and is informing our ongoing usability improvements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

NP

Neale P.  
People and Culture Manager  
Legal Services  
Used the software for: 1-2 years

### "PeopleHR Review"

February 25, 2026

5.0

Having come back to PeopleHR the overall experience has been fantastic, with the support available being much improved comparted to the last time I was using it

Pros

Is its easy of use overall withe the ability to access information via the digital assistant. This along with having recently upgrading licence to include the ripple workflows

Cons

Some of the new features under the access drop down and hub still don't make much sense and appears to be no plan.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Neale. It’s great to hear you’re finding PeopleHR easy to use and benefiting from the digital assistant and Ripple workflows following your licence upgrade. We appreciate your comments regarding some of the newer features within the Access dropdown and hub. Clarity and cohesion across new developments are important, and feedback like yours helps us refine how enhancements are presented and structured. It’s especially encouraging to hear your return experience has been fantastic and that support has improved. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

AT

Adam T.  
GM  
Hospitality  
Used the software for: 2+ years

### "Smooth HR platform "

September 29, 2025

4.0

I have found People HR to be a very effective system. The planner provides clear visibility of staff holidays and availability, while the central library of documents ensures everything is stored in one accessible place. The logbook function allows accurate and transparent recording, and the process of reviewing and approving holiday requests is simple and efficient. Overall, the system supports smoother management and saves valuable time.

Pros

I appreciate Access PeopleHR's intuitive system which simplifies setup and user experience. The quick access feature for profiles, payslips, and holiday authorizations through the app is efficient and centralizes essential information. Additionally, the planner and document library improve organizational visibility and secure information access. The team likes the app's ease for holiday requests.

Cons

I would probably just say the interface. Probably could just do with a bit of a refresh. Just to bring it up to date, I guess the issue with that always is people know where everything is after a while. So as soon as you change it, it creates issues around people not knowing. So it's quite a complex task. But I guess, just the interface possibly, you could just do with a bit of modernization. It hasn't really changed over the seven years I've used it

Review Source

JM

James M.  
IT Manager  
Construction  
Used the software for: 2+ years

### "A great cloud based HR system"

February 25, 2026

5.0

It was easy to implement and the support was really good through the setup process. Any issues have been quickly resolved and we love using it.

Pros

PeopleHR is a cloud based HR system that has a great interface and useful API as well as other features, to connect it up to other systems. It makes managing employees easy and the scheduled reports make it a breeze to stay on top of the users.

Cons

We've had to adapt with a few processes, as we are office365 based we had a problem with saving messages natively from Outlook, but with the aid of an additional tool we can convert to the required formats.

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, James. It’s great to hear you’re benefiting from the cloud-based setup, API connectivity and scheduled reporting, particularly in helping you stay on top of user management. We appreciate your comments around adapting certain processes, especially with Office 365 integration. It’s encouraging to hear a practical workaround was found and that implementation and support were strong throughout setup. It’s fantastic to know your team enjoys using the system and that issues have been resolved quickly. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

PS

Poppy S.  
People Advisor  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Overall a good system but could use tweaks. "

February 25, 2026

3.0

The customer team is very helpful but we still have issues with the App after many case requests. Our contact \[sensitive content hidden\] is very helpful and gave us extra benefits for our loyalty to the program. Instant discounts is a great extra!

Pros

People Analytics is good tool for making graphs. It is easy to update employee details. I like that you can use the planner to see who is on leave.

Cons

The PeopleHR App has issues constantly - our staff often struggle to get in to the app or upload their receipts. The data / reports can be very basic and not use all the information.

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Poppy. It’s great to hear you’re finding People Analytics useful for visual reporting, and that updating employee details and using the planner is straightforward for your team. We appreciate your honest comments regarding app stability and reporting depth. We understand how frustrating recurring access issues can be, particularly when they impact expenses and day-to-day use. Feedback like this is important as we continue improving mobile performance and analytics functionality. It’s also lovely to hear your contact has been supportive and that the additional benefits are valued. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

AH

Amber H.  
HR Manager  
Financial Services  
Used the software for: 2+ years

### "Honest Review"

February 25, 2026

3.0

Pros

The system is good value for money and customer support responds fairly quickly. The system does everything we need it to do as a small business.

Cons

We do seem to have a few technical issues. Reporting could be better and more user-friendly. The system could also be a bit more user-friendly. Better guidance on how to use the system. More video tutorials etc... we purchased a new part of the system but were not shown how to use it. Had to pay an additional fee to be shown how to use.

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Amber. It’s great to hear you’re finding PeopleHR good value for money and that it meets your needs as a small business. We’re also pleased support has been responsive when required. We appreciate your honest comments around technical issues, reporting usability and onboarding for new modules. Clear guidance and accessible training resources are essential, and your feedback about additional fees for training is important for us to understand. Thank you for sharing your balanced experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

AS

Atika S.  
Assistant Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "WOULD NOT RECCOMMEND "

February 25, 2026

1.0

Honestly not very food the Account manager takes ages to reply. The solution is to 'raise a ticket'. With the that much money the there's no Value.

Pros

Very basic system which makes it easier for the colleagues who are less comfortable with technology.

Cons

There's no way to run reports, to see advanced holiday date, no proper performance management tool. No automatic calculation.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Atika. We’re sorry to hear that your experience hasn’t met expectations. We understand how important reporting, holiday visibility and performance management functionality are, particularly when you need more advanced insight and automation. We also appreciate your comments regarding response times and support experience. That’s not the level of service we aim to provide, and your feedback is taken seriously. Thank you for sharing your honest thoughts, it helps us identify where improvements are most needed. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

AS

Amanda S.  
Chief People and Culture Officer  
Commercial Real Estate  
Used the software for: 2+ years

### "Access is the best system for growing businesses "

December 1, 2025

5.0

I’ve always recommended Access to businesses that are growing rapidly. Overall they do not disappoint

Pros

The system has a whole suite of functions that allow users to automate their tasks and make sure that their actions are consistent and productive

Cons

The app’s are not available on one platform resulting in confusion on which app is used for each platform

Review Source

Response from The Access Group

December 2, 2025

Thanks for the feedback, Amanda. It’s great to hear the automation features support consistency and productivity. Your point on app consolidation is really helpful and aligns with work already underway to simplify the experience. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

OK

Orinta K.  
HR BP  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Useful HRIS"

February 25, 2026

5.0

Overall, I had a great experience, which is mainly due to the support received during the set up phase.

Pros

Access PeopleHR is easy and intuitive to use. As an admin, I can get pretty much everything I need without contacting support. However, whenever I required help, I received it very quickly. There are a lot of useful features and they are constantly updated and upgraded. Day to day employee management is very straightforward. Reporting has handy pre-sets but it's also easy to create bespoke reports.

Cons

I would like an option to remove functions we do not use from the customer interface - i.e. expenses, performance

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Orinta. It’s great to hear you’re finding PeopleHR intuitive and that you’re able to manage most tasks independently as an admin. It’s also encouraging to know support has been responsive when needed and that both preset and bespoke reporting are working well for you. We appreciate your suggestion around being able to remove unused modules from the interface. Feedback like this is valuable as we continue refining user experience and customisation options. It’s fantastic to hear your positive setup experience made a strong impression. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

AJ

Amanda J.  
HR Manager  
Financial Services  
Used the software for: 2+ years

### "PeopleHR Review"

January 12, 2026

4.0

Pros

The recording of leave entitlement and usage is clear, concise and easy to navigate for users. The carryover feature works well. Document storage is easy to use and access by users.

Cons

The lack of facility to set up different year templates for leave entitlement between years, i.e. 2026 template could only be set up from 1st January 2026 without also affecting the 2025 calendar view.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reason for choosing Access PeopleHR

Best value for money and ease of access by users, filled all our needs

Review Source

Response from The Access Group

January 14, 2026

Thanks for your feedback, Amanda. It’s great to hear leave tracking, carryover and document access work well for your team. We appreciate your point on year-specific leave templates, which is helping inform future enhancements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

DS

Dhuruvan S.  
HR Administrator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A Reliable and User-Friendly HR Solution"

February 25, 2026

4.0

Overall, my experience with Access PeopleHR has been positive. It provides a solid range of features for employee management, scheduling, and reporting, and it simplifies day-to-day HR processes. The system is easy to use once set up and delivers good value for money. It is quite a reliable HR platform for managing people effectively.

Pros

I like that it centralises all employee information in one place and simplifies absence and document management. It is generally easy to use, with a clear layout that makes employee management straightforward. The system keeps all employee records, documents, absence tracking, and performance information in one place, which reduces manual admin work. The reporting tools cover most standard HR needs, and the scheduling and leave management features are simple for employees and managers to navigate.

Cons

While the core features are strong, some areas such as reporting and system customisation can feel slightly limited if you need more advanced functionality. The interface could be more modern, and certain processes require multiple steps. Customer support is generally good, but response times can occasionally be slower during busy periods.

Review Source

pG

paula G.  
Director of Business Operations  
Textiles  
Used the software for: 2+ years

### "PeopleHR review"

February 25, 2026

4.0

Generally good and easy to use - good value for money, the app occasionally goes down but this seems to have improved

Pros

Ease of use for admin and employee's handy to be able to book things on the phone and I like the new features for searching and employee by name

Cons

In the past support was slow but this seems to have improved, the system occasionally has minor glitches. You can upload expenses on the desktop version

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Paula. It’s great to hear you’re finding PeopleHR easy to use for both administrators and employees, particularly with mobile booking and the improved employee search functionality. We appreciate your comments around past support responsiveness and occasional minor glitches. It’s encouraging to hear you’ve noticed improvements. Feedback like this helps us continue strengthening reliability and service experience. We’re pleased the system is delivering good value for money overall. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

PW

Penelope W.  
Executive Assistant and HR Operations Lead  
Construction  
Used the software for: 6-12 months

### "Helpful and user-friendly HR System"

February 25, 2026

5.0

My overall experience with PeopleHR has been very positive so far, and I’m finding the system really helpful in managing our HR processes more efficiently. In particular, the dashboard feature stands out, it gives me clear visibility of the key figures I need for my monthly reports, which saves time and makes tracking much easier. Overall, it’s been a practical and user-friendly tool that supports my day-to-day work well.

Pros

PeopleHR is a really good HR platform, especially for growing businesses that want to simplify their people processes. It’s easy to use, automates a lot of the admin work, and gives employees a handy self-service portal for things like holiday requests and personal info updates. The all-in-one setup (covering performance, absence tracking, and reporting) makes it practical and good value for all businesses.

Cons

I’m currently unsure how to upload part-time workers into the annual leave section, although this may simply be a setup issue on my side. I still need to contact support, and I expect this will likely be resolved once I’ve spoken with them.

Review Source

TB

Tanya B.  
Accounts and Finance Assistant  
Telecommunications  
Used the software for: Less than 6 months

### "A great system and supportive customer service team"

February 25, 2026

4.0

Overall we are happy, the support from trianing was good. Our adoption specialists were always bery helpful and responsive.

Pros

Overall the system is very easy to use, very user friendly. The holiday planner is probably our most used item thus far for employee holiday management but once we dive more into what can be utilised I am sure the value for money will arise.

Cons

Because the system is so in depth you can get a little lost in how to set up reports and working out all the little niggly bits. We had training before we launched the system, however this was very basic training so we have struggled sometimes with more indepth reports.

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Tanya. It’s great to hear you’re finding PeopleHR user-friendly and that the holiday planner is already delivering real value for your team. We appreciate your comments around reporting setup and deeper configuration. As the system is quite feature-rich, more advanced reporting can take time to fully explore, so your feedback around training depth is helpful. It’s fantastic to hear your adoption specialists were responsive and supportive throughout launch. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

PT

Phong T.  
HR Business Partner  
Real Estate  
Used the software for: 1-2 years

### "User-friendly and intuitive HRIS."

January 12, 2026

4.0

Good so far and useful with its multiple functions. Looking to integrate our payroll system with PeopleHR in future to make best use of the HRIS.

Pros

The HRIS is user-friendly and intuitive. We use it for multiple functions including recruitment, expense processing, managing leave and performance management. It also has a handy self-service app to complement the desktop website.

Cons

The ATS could be more visually appealing - it is not as 'attractive' as other ATS in the market. Also, not able to submit expenses on the desktop website - can only do this on the self-service app.

Review Source

Response from The Access Group

January 13, 2026

Thanks for your feedback, Phong. It’s great to hear PeopleHR’s intuitive design and range of features are supporting recruitment, performance, expenses and leave management. We appreciate your comments on ATS visuals and desktop expenses, which are helping shape our enhancements, and it’s good to hear you’re considering payroll integration next. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

SR

Sophie R.  
Office and HR Manager  
Accounting  
Used the software for: 2+ years

### "Good service, somewhat difficult product"

February 25, 2026

3.0

Overall fine. Customer support is fairly useful but as above, the platform in general feels a bit confusing or overly complicated at times. Other services have a much cleaner and easier approach.

Pros

The layout of the employees section is useful. It is easy to compare them and looking through salary and holiday data by flicking from one employee to the next.

Cons

Generating reports is far to confusing and difficult to do. More templates for common ones would be useful. Some other features are also overly complicated or just not clear and so we don't make use of them.

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Sophie. It’s great to hear the employee layout is working well for you and that comparing salary and holiday data across profiles is straightforward. We appreciate your comments around reporting and overall usability. Clearer report templates and a more intuitive experience are important, especially for busy HR teams. Feedback like this helps inform ongoing improvements to simplify navigation and make more advanced features easier to adopt. Thank you for sharing your balanced experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

KC

Kunwar C.  
Group IT Director  
Construction  
Used the software for: 1-2 years

### "Great products and offerings "

February 25, 2026

5.0

Good - great to see a plethora of products and services we can choose from and how this would benefit our firm and make it a one stop shop for all of the requirements that we have and need. Great way for us to manage our employees as we operate hybrid and a good tool for communication and keeping everyone together.

Pros

Really enjoyed working with \[sensitive content hidden\] and the wider team, always super helpful and friendly and willing to help. Ensuring we are choosing the right tools and guiding us on how easy it is to use and the reporting functions.

Cons

Pricing can be a bit steep but also lack of integration with other Access group products can be frustrating but hopefully this is addressed on the roadmap.

Review Source

Response from The Access Group

February 27, 2026

Thanks for your feedback, Kunwar. It’s great to hear you’ve had a positive experience working with the wider team and that the guidance around selecting the right tools and reporting functionality has been valuable. We appreciate your honest comments regarding pricing and integration across Access products. Feedback like this is important as we continue strengthening connectivity within the wider ecosystem. It’s encouraging to hear the platform is supporting your hybrid workforce and helping bring your systems together as a central people management hub. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

MW

Megan W.  
Live in Care Co-Ordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "A Practical All-in-One HR Solution"

February 25, 2026

4.0

My overall experience with Access PeopleHR has been largely positive. It provides a centralized platform for managing core HR functions such as employee records, absence tracking, document storage, and performance management, which has significantly improved efficiency and reduced manual administration. The self-service features are particularly helpful, as they empower employees and managers to handle routine tasks independently. The system is generally user friendly for day to day use, though some advanced features such as reporting and customisation can require additional time to fully utilise. While there are occasional limitations in flexibility and analytics depth, it remains a reliable and practical solution for small to midsized organizations looking to streamline their HR processes.

Pros

Its a HR system that doesnt require a PhD to navigate. Quite easy to use! All-in-one - everything in once place from Recruitment tracking, to performance reviews. Employees can update here info, request leave etc which removes the back and forth. It is all accessible!

Cons

If system is busy, can take a while to load. Updates can make it a bit difficult to navigate the changes.

Review Source

KK

Kamila K.  
Group HR and Payroll Admin  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Review Access PeopleHR from HR advisor perspective "

February 25, 2026

5.0

It has been a great experience like a mentioned before especially with the AI chat box as it made a massive difference to resolve issues quicker.

Pros

Is easy to navigate and can store all important documents/files , as well as the chat box is a massive help.

Cons

Creating reports in Access PeopleHR used to be quite time-consuming and not very intuitive, which sometimes made extracting the right data frustrating. However, the introduction of the chat box has been a massive positive change and has significantly improved the overall user experience.

Review Source

Response from The Access Group

February 26, 2026

Thanks for your feedback, Kamila. It’s fantastic to hear PeopleHR supports you from an HR advisor perspective, particularly with easy navigation, secure document storage and the positive impact of the AI chat feature. We appreciate your comments on reporting and are pleased the chat functionality has helped improve the overall experience and speed of resolving queries. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

ML

Martin L.  
Payroll Manager and DPO  
Maritime  
Used the software for: 2+ years

### "PeopleHR is competitive and comparable with the market leaders."

January 12, 2026

5.0

Overall, our use of PeopleHR, our connection with the support team and the overall communications between parties, is easy to navigate. The overall cost of the system is competitive with other providers.

Pros

PHR is one of the most user-friendly systems enabling easy navigation between screens. The employee access is easy through the PHR App and ease of process to produce reports for payroll is simple to operate. The connection between PHR and PayCircle means less duplications.

Cons

Some of the processes (API Links for example) can be a bit clunky to set up and manage, but once the process is learnt then it becomes easy to use.

Review Source

Response from The Access Group

January 14, 2026

Thanks for your feedback, Martin. It’s great to hear PeopleHR’s usability, reporting and PayCircle integration are supporting payroll efficiency and reducing duplication. We appreciate your comments on API setup, which are helping inform further simplification work. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/

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