# Page 2 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Access PeopleHR the right Human Resources solution for you? Explore 576 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews --- Access PeopleHR 4.3 (576) [View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 2 - Reviews of Access PeopleHR ## Showing most helpful reviews Showing 26-50 of 576 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RT Rebkah T. Director of People Luxury Goods & Jewelry Used the software for: 2+ years ### "A very good HRIS" March 2, 2026 4.0 It's been really good. I've used lots of HRIS over my career and this is one of the better ones. The continued development has meant that we've been able to stay with them rather than out growing them. Pros It's constantly been developed and improved. There is a portal for feedback and development requests. It's generally simple to use for HR depts, managers and individuals. Cons Some of the newer areas in Evo don't feel as supported, or that there is as much knowledge and guides. Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing Access PeopleHR Most suited to the needs of this business. It's the first HRIS they've had so needed to have simple to use but be able to build it as they became more used to it. I was a one person HR dept so I it needed to streamline my work. Review Source Response from The Access Group March 5, 2026 Thanks for your feedback, Rebkah. It’s great to hear that the continued development of PeopleHR and the ability to submit feedback and feature requests have been valuable to you. We’re pleased the system is working well for HR teams, managers and employees alike. We appreciate your comments regarding some of the newer Evo areas and the availability of supporting guidance and resources. Feedback like this is helpful as we continue expanding documentation and support materials alongside new features. It’s fantastic to hear that PeopleHR has been able to grow with your organisation and support you as a one-person HR team. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . RG Redvers G. Data and Systems Manager Utilities Used the software for: 2+ years ### "More pro's than con's" February 26, 2026 3.0 Generally a good platform, could do with more development on reporting and integration rather than UI Pros Dashboards are nice, the UI is quite slick and the updates to functionality over the past 18 months have been welcome. Cons Reporting is clunky and difficult to adjust, with many of the filters lacking intuition. Sometimes the system kicks you out without warning. Alternatives considered [Breathe](https://www.capterra.com/p/126547/BreatheHr/) Reason for choosing Access PeopleHR Cost per head was attractive, basic functionality was covered Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Redvers. It’s great to hear you’ve noticed the improvements to functionality over the past 18 months and that the dashboards and overall UI are working well for you. We appreciate your honest comments around reporting and system stability. Intuitive filters and flexible reporting are key for data-focused roles, and feedback like this helps guide where further development can have the greatest impact. It’s encouraging to hear that overall the platform meets your core needs, and we value your perspective on prioritising reporting and integration enhancements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ sC shelley C. office manager Human Resources Used the software for: 2+ years ### "Great and easy to use for small team " February 25, 2026 4.0 Was good while we had a small team but now we have expanded it needs more automation but it was user friendly while we had this. Pros What I liked most about Access PeopleHR was how intuitive and user-friendly the system is — it made everyday HR tasks much quicker and easier. I really appreciated how centralised everything is — from onboarding to performance reviews, I had all key HR data in one place. Cons What I liked least was that some features felt a bit limited or basic compared with more advanced HR systems. The automation could be smarter — it sometimes required manual checks where more automation would help. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Shelley. It’s great to hear PeopleHR has supported your team with an intuitive, centralised system that made day-to-day HR tasks easier, especially during your earlier growth stages. We appreciate your comments around automation and scalability as your team expands. Feedback like this is invaluable as we continue enhancing smarter workflows and automation capabilities. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MW Michelle W. Central Services Manager Non-Profit Organization Management Used the software for: 2+ years ### "Something Very Good - Help us get there" February 25, 2026 3.0 It is good and I know there is a lot of shortcomings our side, but that is due to the HR manager, who first introduces PeopleHR left and handover has not been fantastic so we have not kept abreast with really getting to know the system. Seems to be too complicated to "take stock" Pros The possibilities of how the HR function could be managed. We lack the insight to unlock potential. Cons Support at a level that has some insight into our organisational structure and requirements is not available. Alternatives considered [Breathe](https://www.capterra.com/p/126547/BreatheHr/) Reason for choosing Access PeopleHR Functionality at the time with promise of what was to come. Customer experience was more personable at the time. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Promised better functionality and seemed way more user friendly. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Michelle. It’s encouraging to hear you see the potential in how PeopleHR could support your HR function. Unlocking that value is important, particularly after internal changes and limited handover. We appreciate your comments around support and the need for more insight into your organisational structure. Having the right guidance at the right level can make a real difference when taking stock and building confidence in the system. Your feedback is valuable as we continue improving both product capability and customer experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ RC Robyn C. HR Manager Construction Used the software for: 1-2 years ### "Interior Products Group" February 25, 2026 2.0 It could be a really good system and we thought it would be but after the system was integrated we were left alone, couldn't make contact with anyone for further questions and realised a lot of what we were sold didn't exist. We are looking at putting in a complaint. Pros Certain aspects are good ie. the ease of adding changes on paycircle, the link between PeopleHR & Paycircle (although not all data links). The news option is good for notifying staff of updates. Cons Unfortunately we are finding that we were sold something different to what we have with the system. The training matrix side is not good and doesn't show the information we want it to, the customer service side is not good, it's impossible to speak to someone and nobody emails back. Lateness is not automatic so those occurrences get missed, overtime is also manual. There's no automatic email notifications to managers for training expiry dates. There is no option to notify staff that a document has been added to their documents unless you click "signature required" but not all documents need a signature. It's just all a lot of work and not user friendly. Our Team Leaders and Managers constantly give poor feedback. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Robyn. We’re sorry to hear your experience hasn’t met expectations. We understand how frustrating it must feel if the system doesn’t align with what was presented, particularly around training matrices, notifications and automation. Your comments regarding support responsiveness and post-implementation contact are taken seriously. That’s not the experience we aim to provide. Feedback on lateness tracking, overtime, document alerts and manager notifications is valuable as we continue reviewing automation and usability. We appreciate you sharing this in detail. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JM Jinnie M. HR Officer Non-Profit Organization Management Used the software for: 2+ years ### "HR People Review " March 6, 2026 4.0 So far, after sorting out some issues with Access directly we have had a good experience mostly other than the points mentioned in the previous question.. Pros I like how easy it is to use. It has all the features I would expect from a HRIS system in once place which make my role much easier and I can support staff more efficiently. Cons Customer support - including invoices we receive. Often these are incorrect. We challenge these and it is weeks before we often get a response from someone at Access. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[Moorepay](https://www.capterra.com/p/128703/Natural-HR/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing Access PeopleHR It was easy to use and already set up. For our small org it would have been too time consuming / complicated to transfer data at that time. Review Source Response from The Access Group March 9, 2026 Thanks for your feedback, Emma. It’s great to hear that the flexibility around holiday management and features such as different leave year start dates and bulk bookings are working well for your organisation. We appreciate your comments regarding reporting filters, the expenses workflow and mobile app performance. Feedback like this is valuable as we continue improving usability and mobile experience across the platform. We’re also sorry to hear you’ve experienced issues with the app crashing, and this is something we are continually working to improve. It’s encouraging to hear that overall the system has supported your HR team and staff well over the years, particularly with onboarding new employees and maintaining accurate records. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . YM Yusuf M. Software Developer Plastics Used the software for: 2+ years ### "Great piece of Software, but not cheap" February 25, 2026 4.0 Overall it is a powerful software with a lot of great integration with other systems. It also has good customer support. However, the UI is dated and the API's are difficult to use in some instances (for example the work pattern endpoint is complex). Pros It has every feature that we need, and the support is quite good. The integration with other systems is also great. Cons The API access is not the best and has not been updated in a while. The UI is quite old fashioned and dated. It is very expensive for what you get. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Yusuf. It’s great to hear PeopleHR is delivering the features you need, with strong integrations and reliable support. We appreciate your candid comments around API usability, endpoint complexity and the UI feeling dated. Feedback from technically-minded users is particularly valuable in helping shape improvements to API accessibility, documentation and overall user experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MP Mike P. Finacial Controller Information Technology and Services Used the software for: 2+ years ### "Great system for growing businesses." February 25, 2026 4.0 Overall a positive experience, we didn't have a centralised HR system previously and relied on calendars and spreadsheets, using People HR gives control to authorisations and builds robust process to help keep us on track. Pros Straight forward system with some nice in-built templates and processes, helps a growing company like ours to manage staff without going too far, while also knowing the system is scaleable. The App is great to help staff submit expenses and book leave. Custom reporting is great. Cons Some areas can be hard to customise and end up changing processes to fit system rather than vice versa. Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Mike. It’s great to hear PeopleHR is supporting your growing business with scalable processes, built-in templates and strong reporting functionality. We’re also pleased the app is helping staff manage expenses and leave more efficiently. We appreciate your comments around customisation and adapting processes to fit the system. Feedback like this is valuable as we continue enhancing flexibility across the platform. It’s fantastic to hear that moving from spreadsheets to a centralised system has improved control and authorisation processes. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ ER Elly R. Senior HR Advisor Non-Profit Organization Management Used the software for: 2+ years ### "A Reliable and Effective HR Solution!" February 25, 2026 5.0 Overall, PeopleHR is a reliable and easy to use use HR system that covers the essentials really well. It simplifies admin, keeps everything organised, and is approachable for employees and managers. While there are areas that could be a bit more flexible, the team are always open to change and feedback and it’s a strong, practical system for small to mid sized organisations looking for something straightforward and effective. Pros Value for Money - Overall, PeopleHR feels fairly priced for what you get. It covers most of the core HR tasks without forcing you into lots of added extras, which I appreciate. You do sometimes need the higher plans for more advanced bits, but for day to day HR, it does the job well. Customer Support - Support is great and the help centre is useful and the ticketing system works well! If your query is straightforward, it's answered quickly anything slightly technical can take a bit longer. Ease of Use - This is one of the strongest parts. It’s very straightforward, easy to navigate, and people tend to pick it up quickly with little training. Employee Management - Employee records are easy to update and keep tidy, and the performance management tools (logbook, goals, reviews) are actually really helpful. It keeps everything in one place and reduces the number of spreadsheets floating around. Reporting - Reporting is decent and you get a mix of preset templates and the ability to build your own. For most HR reporting needs, it’s perfectly fine. If you’re after something highly bespoke or very data heavy, you may end up exporting to Excel. Some of the key tools I find useful: ATS for recruitment Holiday and absence management Performance reviews Employee self‑service Document storage Cons The only thing is that support can be slower at busier times and while the chatbot is really useful for directing to the right place I sometimes find it hard to get through to a human! Review Source Response from The Access Group February 26, 2026 Thanks for your detailed feedback, Elly. It’s great to hear you’re finding PeopleHR reliable, good value and easy to navigate, particularly across employee management, performance tools, ATS and absence tracking. We’re pleased it’s helping reduce spreadsheets and simplify day-to-day HR. We appreciate your honest comments about support response times and chatbot access to a human agent. We understand how important timely assistance is, especially for more technical queries. It’s encouraging to know the system is supporting your organisation effectively overall. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ SH Sam H. HR Advisor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Good for basics, limited for growth" February 25, 2026 3.0 It's okay. It does the job and is fairly straightforward to navigate, but it doesn't mould to or grow with the organisation which is problematic when business moves rapidly. Pros It's easy to use and fairly methodical when navigating. There are lots of features and functions available depending on how much or little is needed. Cons The lack of flexibility in applying the functions and features is frustrating. Not being able to design the layout, fields and permissions to best reflect my organisation impacts the agility of the platform. It feels a bit clonky to use sometimes Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Sam. It’s good to hear PeopleHR supports the fundamentals well and offers a structured, easy-to-navigate experience. We’re sorry to hear the platform hasn’t felt flexible enough to evolve with your organisation. Your comments around layout control, permissions and agility are really valuable as we continue enhancing configurability and scalability for growing businesses. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ ET ELDHO T. TEST TECHINITION Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "ITS EXCELLENT" February 26, 2026 5.0 the platform is specifically designed to improve how employees feel about their work by boosting engagement and streamlining admin. i think its value for money.itsprovides an intuitive HR Reporting Software designed to help businesses turn employee data into actionable insights through visual and customisable reports. its provides comprehensive scheduling and time-tracking capabilities within its HR management system. Pros Ease to use -find the interface intuitive and self-explanatory. The mobile app is frequently praised for its self-service functionality, allowing employees to manage leave and view documents on the go. custmer support-Reviews consistently mention helpful and knowledgeable support staff, though some find the AI/chat-only initial interaction frustrating and prefer dealing with a real person. Cons AI Frustrations: The initial AI chat function is often described as unhelpful, forcing users to wait for a human agent to resolve even simple problems Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Eldho. It’s fantastic to hear you’re finding PeopleHR intuitive and easy to use, and that the mobile app is supporting self-service for leave and document access. We’re also pleased you’ve had positive experiences with customer support. We appreciate your comments regarding the AI chat function. We understand that sometimes speaking directly to a person is preferred, and feedback like this helps us continue refining the support journey. It’s great to know you’re seeing value in the reporting, engagement and time-tracking capabilities. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ TJ Trevor J. CFO Computer Software Used the software for: 2+ years ### "School report." February 25, 2026 4.0 Support is responsive, and the system works relatively well. centralised documents and some levels of granulated admin access. Not the cheapest product when compared to other products on the market that offers similar and in some areas better end user experience. Pros Able to manage aspects of staff HR needs in terms of holiday, and reviews. good for document centralisation and record keeping. Scheduling holidays and staff absences works well. The Mobile app is very useful and a great feature for the areas that it supports Cons The system is not always intuitive, reporting is fiddly and not easy to set up for bespoke dates + output formats are not always user friendly. Equipment management could be more dynamic and not all features such as setting up LOS rules are not easy to work. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Trevor. It’s great to hear that PeopleHR is supporting holiday scheduling, document centralisation and record keeping effectively, and that the mobile app is proving useful for your team. We appreciate your honest comments around reporting, intuitiveness and equipment management. Feedback about bespoke date reporting, output formats and LOS rule configuration is particularly helpful, as it highlights where usability improvements can make a real difference. It’s also good to hear that support has been responsive when needed. We understand that value for money and user experience are key considerations when comparing systems, and insights like yours help inform ongoing product development and refinement. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ IM Izabela M. HR Manager Furniture Used the software for: 2+ years ### "A solid HR system" March 4, 2026 4.0 I do feel quicker customer service response would be of great value, it does take some time to hear back. Pros Employee management and absence management works quite well. It is somewhat easy to use for staff. I do like the dashboard and the reporting features too although their lay out could be improved. Cons The fact that scheduled leave is visible to all team members, which some employees mind. The signable documents do not work as well as on other platforms like Sage HR. Adding employee manually is a tedious task especially after all that information have already been entered into our payroll software. It would be good to be able to simply import things across platforms. Alternatives considered [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Reason for choosing Access PeopleHR some features and reporting appeared to be better and it was recommended to me by a friend. Switched from [Sage HR](https://www.capterra.com/p/128705/SageHR/) I wanted something that incorporate Bradford factor, leave requesting etc. Review Source Response from The Access Group March 6, 2026 Thanks for your feedback, Izabela. It’s great to hear that PeopleHR is supporting your employee and absence management processes, and that the dashboard and reporting features are useful for day-to-day HR tasks. We appreciate your comments around reporting layout, document signing functionality and integrations with payroll systems. Feedback like this helps inform future improvements as we continue refining workflows and connectivity across platforms. We’re also sorry to hear you’ve experienced delays with support responses. Providing timely and effective support is something we are continually working on to ensure the best possible service for our customers. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . SS Sarah S. Regional HR Manager Logistics and Supply Chain Used the software for: 2+ years ### "User friendly, but customer service lacking" February 25, 2026 4.0 Overall, very user friendly, if customer service improved drastically I would have no complaints. Renewal process was straightforward, but last year there was a problem with billing that took months to resolve, so that has made me cautious about the renewal this year. Pros Easy to use, simple and straight forward. Reporting tool is easy to use but doesn't always filter correctly. Bulk uploads are easy too and the visibility of the leave planner is really useful. Cons Reporting historical data could be better, for example you cannot report previous holiday entitlements as it always give the current entitlement, or reporting previous job titles etc. You cannot make changes to become effective in the future. Customer service could be improved drastically, it is not easy to submit a ticket and then it takes so long to get a resolution, often the responses are not helpful or correct. Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Access PeopleHR visibility, price and accessibility and the ability to edit and create things to our needs Review Source Response from The Access Group February 26, 2026 Thanks for your detailed feedback, Sarah. It’s great to hear you find the system user-friendly, with strong visibility through the planner, straightforward bulk uploads and accessible reporting tools. We’re sorry to hear about your experience with customer service and billing resolution, that’s understandably frustrating. Your comments around historical reporting limitations, future-dated changes and support responsiveness are incredibly valuable as we continue improving both the platform and the service experience. We appreciate you taking the time to share such balanced feedback. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MS Maelisa S. Head of People Internet Used the software for: 1-2 years ### "Solid HRIS" February 25, 2026 3.0 Overall my experience has been great, the support team are very helpful and responsive and there is a huge amount of information and learning materials available to better understand the platform. Pros The customisation is great, being able to adapt reports and performance reviews as well as having access to all employee data in one place. Cons It’s quite confusing to understand the levels of access that you have. PeopleHR seems to constantly improve but without paying extra you don’t get to avail of a lot of the improvements. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Access PeopleHR PeopleHR was less expensive which was important at the time Switched from [CharlieHR](https://www.capterra.com/p/158631/Charlie-HR/) Charlie was quite basic and we required a more robust system with customisation Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Maelisa. It’s great to hear you’re benefiting from the customisation options, particularly around reports and performance reviews, and that having all employee data in one place is supporting your HR function. We appreciate your comments around access levels and feature availability across plans. Clear visibility and transparency are important, and feedback like this helps inform ongoing improvements. It’s also encouraging to hear your overall experience has been positive and that the support team and learning materials have been helpful in navigating the platform. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ EM Ewa M. HR Admin Human Resources Used the software for: 2+ years ### "Smooth App" February 25, 2026 5.0 I really appreciate the new updates and they seem to simplify my work however I do wish that there was a simple chat box to type in a question rather than the automated limited options. Pros I'm a big fan of the new set up on the PC site as well as the mobile app. Setting up a new employee on PHR is much smoother now. Cons Sometimes the system rebels and gives me a challenge to figure out why something isn't working as it should be e.g. holiday calculations from one year to another. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Ewa. It’s great to hear you’re enjoying the new PC layout and mobile app, and that setting up new employees feels smoother. We’re pleased the recent updates are helping simplify your work. We understand that occasional issues, such as holiday calculations between years, can be frustrating. Your feedback is helpful in highlighting where clarity and consistency matter most. We also appreciate your comments about support access. Making it easier to ask direct questions is valuable insight as we continue improving the experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ VR Verified Reviewer Human Resources Partner Non-Profit Organization Management Used the software for: 2+ years ### "A system that is improving " February 2, 2026 3.0 We have been using PeopleHR for just over 6 years now. About 4 years ago we were concerned that the platform wasn't meeting our needs, but we can now see positive developments and improvements in the different features and associated apps. Pros As a cloud based platform, it was relatively easy to transfer data from our previous HRIS. The platform also includes (or links to) other Access products such as LMS, performance module etc. We've noticed an improvement in product development comms over the past 2 years, they seem to be investing more money in improving the different elements. Cons Some functions still feel quite 'clunky' (eg the ATS, the use of logbooks, the built-in performance module etc). It also took some work to design and set up the ripples/workflows that we use for much of our reporting and notifications. Review Source Response from The Access Group February 9, 2026 Thanks for your feedback. It’s encouraging to hear data migration was straightforward and that recent product investment and communication are being noticed. We appreciate your honest comments on clunky areas and workflow setup, which continue to shape our development priorities. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ EB Emma B. Financial Controller Non-Profit Organization Management Used the software for: 2+ years ### "Great value software with more functionality then I currently use. " January 19, 2026 4.0 Positive, especially as I become more confident using the software. They have good customer service and support available. It can optimise workflows if time is taken to set these up and use Access PeopleHR to its full potential, if this was done it would save time during recruitment, employee management and payroll, so I hope to implement this soon. Pros Good customer support and communication. I like the report building function which can be amended as per my needs, saved as templates and easily exported. It is useful for employee management tracking an employee's lifetime with the organisation all in one place, including any supporting documentation which can be categorised. I use it to collate payroll information and run month-end reports to ensure nothing is missed. Cons At times it can feel a little clunky to navigate, but recent improvements have helped ease of use to improve. Compared to other software options it does offer value for money, however I do not feel we use all of the functions available to optimise use, I wonder if this is down to time setting them up or training required. Review Source Response from The Access Group January 20, 2026 Thanks for your feedback, Emma. It’s great to hear PeopleHR offers strong value, flexible reporting and supports payroll and employee tracking so effectively. We appreciate your comments on navigation and training, and it’s encouraging to hear recent improvements are helping as you continue to optimise your workflows. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ GD Gary D. Group HR Manager Medical Devices Used the software for: 2+ years ### "Great system overall" March 9, 2026 4.0 Really positive overall, best system ever used. The system allows you to easily maage your employees, run reports, issue notifications, reminders etc. Pros Wide range of areas that link intot he HR Employee Cycles, i.e. ATS, Training, absence management, Ripple notifications, HRMI reporting etc. Cons Some of the modules do not allow user to customise, i.e. notifications on employee performance and scoring wording. Review Source Response from The Access Group March 12, 2026 Thanks for sharing your feedback, Gary. It’s great to hear that PeopleHR is helping streamline your HR processes and providing a central place to manage employee records, time and attendance, and annual leave without relying on spreadsheets. We’re pleased that the platform’s structure and user-friendly interface are helping reduce manual admin and making day-to-day tasks quicker and easier. We also appreciate your comments about reporting and analytics. Feedback around making the report builder more flexible and intuitive is really valuable, and it’s something we’re continually working to improve so users can access insights more easily. It’s great to hear that overall the system is supporting your HR processes and helping save time across routine tasks. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MC Melissa C. Human Resources Manager Government Relations Used the software for: 1-2 years ### "Very Poor Product" February 25, 2026 1.0 Overall very poor, would not recommend. We will not be renewing our contract. Lots of compliance issues, system is clunky and it's not presentable. It doesn't look like a finished product. Pros Ability to create logbooks is helpful for running internal processes however there are lots of limitations e.g. logbooks cannot be printed and the landing page for logbooks looks terrible like a program that is still in testing phase. Cons Software was oversold from the beginning, it's clunky and the consultants don't know the product well. It was supposed to integrate with our payroll system (another Access Group product), but the consultants were unable to provide a correct demonstration of how this would occur. Performance management module is inflexible and out of date with modern concepts of Performance Management. There is a major flaw with the employee documents section where if you give employees access, they can delete their own documents. There are lots of compliance risks and red flags too we have had to engage lawyers due to employee complaints about certain information being made available on the system which is in breach of privacy laws. Despite raising these issues repeatedly, we are not seeing any improvement in the product or the level of support provided. Alternatives considered [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing Access PeopleHR We were promised the system would integrate with our current payroll system but this is not possible. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Melissa. We’re very sorry to hear about your experience. Concerns around compliance, document permissions and payroll integration are serious, and we understand how frustrating and worrying that must be. Your comments about product demonstrations, performance management flexibility and overall usability are taken seriously. We aim to provide clear guidance and reliable integrations, and it’s disappointing to hear that hasn’t been your experience. We appreciate you sharing this detailed feedback. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MD Michelle D. office manager Security and Investigations Used the software for: 1-2 years ### "Great Tool to use for HR" February 25, 2026 5.0 i have always felt confident that once an employee has been added all the correct information for them is available and that using a platform removes the pressure for holiday requests on the spot -gives you time to check that nobody else is away etc as this info is also given before a discission Pros everything in one place - easy navigation and the added bonus of the let us calculate buttons fantastic Cons i would like to be able to load my own documents if there are any changes to be made to contracts etc Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Michelle. It’s great to hear you’re finding PeopleHR easy to navigate and that having everything in one place is giving you confidence in managing employee information. The “let us calculate” buttons are definitely a helpful time-saver, so it’s great to see those getting a mention! We also appreciate your comment around uploading and amending your own documents. Flexibility with contracts and document management is important, especially for smaller teams where processes can change quickly, so that’s valuable feedback. It’s fantastic to hear the system has reduced the pressure of on-the-spot holiday decisions and given you better visibility before approving leave, that kind of oversight makes a real difference day to day. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AN Ashley N. Contracts Administrator Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Simple and Effective HR Management Platform" March 11, 2026 5.0 My overall experience with Access PeopleHR has been positive. The platform provides a simple and effective way to manage employee records, holiday requests, and basic HR processes in one central system. It is generally easy to use and helps streamline administrative tasks through employee self-service and clear record management. While some areas such as reporting flexibility and system navigation could be improved, the system performs well for core HR functions and supports day-to-day HR administration efficiently. Overall, it is a reliable tool for managing employee information and routine HR activities. Pros ser-friendly interface – The system is straightforward and easy to navigate, making everyday HR tasks quick to complete. Centralised employee records – All employee information and documents are stored in one place, improving accessibility and organisation. Leave management – The holiday request and approval process is simple and efficient for both employees and managers. Self-service functionality – Employees can update their details and submit requests directly, reducing administrative workload. Reporting and visibility – Useful reporting features provide a clear overview of employee data and HR activities. Cons Limited reporting flexibility – Some reports require manual work or exporting data to Excel to achieve the desired output. User interface in certain areas – While generally simple, some sections feel outdated and less intuitive. Search and navigation limitations – Finding specific records or documents can sometimes take longer than expected. System performance – Occasional slow loading when accessing larger records or reports. Limited customisation – Some workflows and fields cannot be easily tailored to specific business processes. Review Source Response from The Access Group March 12, 2026 Thanks for your feedback, Ashley. It’s great to hear that PeopleHR is helping you manage employee records and HR processes in one central place. We’re pleased the user-friendly interface, self-service features and straightforward leave management are helping reduce admin and make day-to-day tasks quicker for both HR teams and employees. We appreciate your thoughtful comments around reporting flexibility, navigation and areas of the interface that could feel more modern. Feedback like this is really valuable as we continue improving usability and making it easier to tailor workflows and reports to different business needs. It’s encouraging to hear that overall the system is supporting your HR administration effectively and providing a reliable platform for managing employee information. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LS Leah S. People and Culture Generalist E-Learning Used the software for: 2+ years ### "It is what it is" March 4, 2026 3.0 Fine, overall. I have had fun trying to find ways to improve our processes using PeopleHR - I just wish I had more options. Pros I like that you guys are trying to improve things. It seems you're actively trying to improve the user experience. Cons I don't like the limitations of the system, I have had to find a lot of work arounds that we can't do anything about. I don't need anyone to reach out to me about it, I've already gone through this many times with you guys - it just is what it is. Review Source Response from The Access Group March 6, 2026 Thanks for your feedback, Leah. It’s good to hear you’ve noticed the ongoing efforts to improve the platform and user experience. We appreciate your comments regarding system limitations and the need for workarounds. Feedback like this is valuable as it helps highlight areas where greater flexibility and functionality could further support HR teams in improving their processes. It’s encouraging to hear that overall your experience has been positive and that you’ve been able to find ways to make the system work for your organisation. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . DB Darcey B. HR Administrator Farming Used the software for: 6-12 months ### "Access Honest Review" February 25, 2026 4.0 Overall, I’ve had a very positive experience with PeopleHR. The digital assistant is helpful and easy to use, and I really appreciate how easy it is to speak directly to an agent whenever I need extra support. Each time I’ve reached out, the agents have been friendly, approachable, and willing to take the time to help me work through any questions. The system makes booking holidays, hospital appointments, and sickness quick and straightforward, which removes a lot of stress from managing time off. I also find the layout clear and easy to navigate, with everything I need accessible in just a few clicks. It’s convenient to check information, update details, and keep track of requests without any confusion. There have been occasional minor issues, such as reminders being sent for old events or the mobile app crashing from time to time, but these tend to get resolved and haven’t taken away from the overall positive experience. Pros I really like the digital assistant and how easy it is to speak directly to an agent. It is easy to schedule holidays, hospital appointments and sickness. I have had really good experiences when speaking directly to agents and they're always happy to help me try and figure stuff out. Cons PeopleHR sends shift managers reminders for years-old events, and the mobile app crashes repeatedly. Review Source CD Cerys D. HR Advisor Defense & Space Used the software for: 2+ years ### "People HR Review " March 2, 2026 3.0 Overall, it's a product that I feel is value for money, it does have limitations as it's designed for a small-medium business, but it works fine for what we need. Pros The planner section is great so enable managers to schedule their teams workload. I like that the people profiles help managers to manage their employees and gives them an oversight of information. The profiles are also clear and easy to use on the surface. However, the intricacies behind some of the processes can be confusing to managers. Cons The reporting is complex and not easy to set up. I also found that there was a lack of analytics available, however, we have recently upgraded out package, so hopefully we'll see a difference. I was also disappointed with the lack of AI available, but again, with the upgrade we're hoping to see some new AI features. I have found the customer service to be wanting, I don't feel that we have always had the best support. Review Source Response from The Access Group March 5, 2026 Thanks for your feedback, Cerys. It’s great to hear the planner and people profiles are helping managers organise workloads and keep a clear overview of employee information. We appreciate your honest comments around reporting complexity, analytics availability and the support experience. These are important areas for us to continually improve, and it’s encouraging to hear you’ve recently upgraded your package to access additional analytics and AI capabilities. Your feedback on usability for managers is also valuable as we continue refining how processes are structured within the platform. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . Similar Products Featured