--- title: "DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is DoorLoop the right Property Management solution for you? Explore 719 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/211768/DoorLoop/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- DoorLoop 4.8 (719) [View alternatives](https://www.capterra.com/p/211768/DoorLoop/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of DoorLoop Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews LM Laura M AssistantReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “We have 10 units and the text messaging, work orders, leases, automatic posting of rents and taking payments along with Door Loop app for tenants helps us to run our business without a physical office to maintain. “ September 17, 2026 CN Colette N Office ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “I can set up vendors for payments but the transaction limit (amount and frequency( for payment processing is often prohibitive.“ July 24, 2026 CN Colette N Office ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “I love the tenant transactions platform the best, it has greatly enhanced the collections process and has made the tenants more aware of the timing of their payments. “ July 24, 2026 MB Maggie B Property Manager In ChargeReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Occasionally, it becomes difficult to remove a charge or a payment that should NOT go to the owner BUT to the management company.“ July 24, 2026 JL Jim L Broker OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account.“ March 5, 2026 DW David W Director of AdministrationReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “At the point of onboarding, they have friendly people, but the system is too glitchy.“ September 5, 2026 MG Michele G Vice PresidentReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI assistant Gary, who has also been a great help if you need to learn how to access or do something.“ October 27, 2025 KB Kerry B Broker OwnerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The lack of person to person technical support since they have gone to mostly bot chat support.“ August 11, 2026 ## Showing most helpful reviews Showing 1-25 of 719 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew H. COO Used the software for: 3-5 years ### "Amazing support and service!" October 26, 2026 5.0 The sales and support teams make Doorloop a great partner. They always strive to give me the best attention to detail! Pros Doorloop has been the perfect fit for our PMS needs. The best feature is the customer support. The Doorloop team are easy to reach and always at the ready to answer questions or concerns. Onboarding is super simple, training is a breeze, and the software is always becoming more intuitive and helpful. Strongly recommend! Cons The only negative is that when a new feature is released, sometimes there are unintended consequences of the update that cause glitches. They are always promptly addressed though. Just a small annoyance. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Terrible service at Buildium that became a daily thorn in our side. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[RealPage](https://www.capterra.com/p/183247/Real-Page/) Reasons for choosing DoorLoop Genuine concern shown by salesman, Bruno. Review Source Office Administator Property Assistant Used the software for: Less than 1 year ### "Super Easy !!" October 22, 2026 5.0 Overall I am super happy to be able to track all our various units in 2 different cities. All the different reports available, quick and easy customer support, sure makes keeping track of rents and tenants super easy. Pros The layout makes it super easy to use & can't wait to get into reports available. As a brand new user with 2 short days training from an old employee, I was able to figure most of it out on my own without any help.. Thanks DoorLoop. Cons Haven't found anything yet :-) And I am sure the more I get to use it, I will still not have anything to like the least. Review Source Izabella V. Office Managment Used the software for: Less than 1 year ### "Good System for Managing Properties" October 9, 2026 5.0 Overall, I’ve had a pretty good experience with DoorLoop. I like that everything is pretty easy to find and it doesn’t take a ton of time to figure things out. I also like the customer side of it since tenants can access what they need without having to constantly reach out for basic things. It makes communication and keeping track of payments and other information a lot easier. There are a few things that took some getting used to, but overall it’s been a solid system to work with. Pros What I liked most about DoorLoop was how easy it was to use. The interface is pretty straightforward, and it made managing properties, tenants, and payments a lot more organized without feeling overly complicated. Cons The only thing I’d say is that there were a few features that took a little time to get used to, but overall it wasn’t a big deal once I got familiar with the system. Review Source Owner Used the software for: 1-3 years ### "Awesome Experience " October 9, 2026 5.0 I have really enjoyed using DoorLoop. It has made property management much more efficient and has reduced many of the headaches that come with managing properties, tenants, and day-to-day operations. Pros DoorLoop is efficient, easy to use, and provides great value. It has helped streamline our property management process and makes it much easier to keep everything organized in one place. Cons I honestly have not experienced any major issues with DoorLoop so far. There is always room for continued improvement and additional features, but overall, I have been very satisfied with the platform. Review Source Assistant Used the software for: 1-3 years ### "DoorLoop for StartUp Property Management Companies" September 21, 2026 5.0 Very positive. I feel confident in using and setting tenants up with. The overall functionality for the price is awesome! Pros I'm on the Starter version of Door Loop and we have been using it for almost 2 years. Its a great value if you're just starting out and wanting something that's fully functional and easy to use. We have 10 units and the text messaging, work orders, leases, automatic posting of rents and taking payments along with Door Loop app for tenants helps us to run our business without a physical office to maintain. Its very user friendly and easier to use than some of those more complicated property management software out there. Cons I'm on Starter version so if I stepped up I'm sure the other functionality I would like would be available. We're watching our pennies though and are satisfied for the money with what we have. I do hate having to login and authenticate so much but I guess that's the way things are now. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing DoorLoop Price and functionality and reviews of product. Review Source Response from DoorLoop October 5, 2026 Thank you, Laura! It's great to hear DoorLoop has helped you run your business, especially without a physical office. We're glad that it's been so valuable for your team. On logging in: we hear you, and we'll pass that feedback along to the team. If you ever want to explore what else DoorLoop can do as you grow, reach out to us at support@doorloop.com. Thanks for being with us for almost two years, Laura! Here's to many more. HOUSE MANAGER Used the software for: Less than 1 year ### "SRL review of Door Loop usage." September 14, 2026 5.0 Since we have been using Door Loop for our company, Serenity Recovery Living your system makes it quite easy to keep track of our clients and what they have paid and also and especially any balances due and or owed. Pros Easy to navigate to the different features of Door Loop, In my humble opinion extremely user friendly. Cons I really didn't have much for dislikes of Door Loop. I did like the original version better as compared to Door Loop 2.0 . Switched from [One Step](https://www.capterra.com/p/195924/One-Step-Software/) Price and ease of navigating the system. Review Source Response from DoorLoop September 15, 2026 Thank you, Michael! It's great to hear DoorLoop's been so easy to navigate for your team at Serenity Recovery Living, especially for tracking client payments and balances. On the update: we're always refining DoorLoop based on feedback like yours, and we have some exciting updates coming soon that we think you'll love. Thanks again, Michael! Director of Administration Used the software for: Less than 1 year ### "Big mistake buying this software" September 7, 2026 1.0 I feel like I've been robbed of the time and money I spent. Software is flawed. Difficult to speak with a human being. Customer accounting is glitchy. Don't ask too many questions, because it's tough to get answers. Pros Their online coverage of the software is quite comprehensive, but it appears to be focused only on getting people to buy. Cons Most of the stuff covered in the marketing does not truly cover the customer experience. At the point of onboarding, they have friendly people, but the system is too glitchy. I can't run my business off of friendly. I need a system to be accurate and to perform - even according to its own parameters. It doesn't - so they kept telling me there will be a new version coming out that fixes those glitches. It seems like they spend more on marketing than software development. Reasons for choosing DoorLoop testimonials, completeness of the database Review Source Response from DoorLoop September 15, 2026 Hi David, thank you for taking the time to write this, and for the conversation we had over the phone. We're sorry the onboarding experience did not go the way we would have liked, and we understand why you feel this way. Your feedback is genuinely useful, and it will help us do better for the next customer in your position. If you ever decide to give us another look down the road, we would welcome the chance to make it right. Realtor Used the software for: Less than 1 year ### "Property Management" September 7, 2026 5.0 Good, I do like putting rentals on there and having them blasted out to all the websites quickly. I also like the chat feature. Pros Rent collection; lease management; communication with prospective clients. Payment options and payouts. Cons Dashboard- doesn't seem to have the widgets that I would use most readily available. I have to click multiple things. Review Source Response from DoorLoop September 15, 2026 Thank you, Corrine! It's great to hear you've enjoyed using DoorLoop for rent collection, lease management, and communication with prospective clients. On the dashboard: feel free to reach out to us at support@doorloop.com and let us know which widgets you'd want front and center, we'd love to hear more. We appreciate you taking the time to share this, Corrine! Thanks again. Owner Used the software for: 1-3 years ### "Good value, intuitive interface " August 24, 2026 5.0 We tried a few others and DoorLoop provided the best value and most intuitive user interface for both tenants and employees Pros Easy to learn and onboard new employees and tenants, good value for the cost, customizable lease terms into the future Cons It can be challenging to troubleshoot tenant issues and triangulate with the DoorLoop support team and the tenant Review Source Response from DoorLoop September 3, 2026 Thank you, Braden! It's great to hear DoorLoop's made onboarding new employees and tenants so easy, and that the value and interface have stood out compared to other options you tried. On troubleshooting tenant issues: we hear you. Coordinating between you, our support team, and your tenant can add friction, and that's valuable feedback for us to work on. If you run into this again, feel free to loop in support directly at support@doorloop.com so we can help close that gap in real time. Thanks for sharing your thoughts with us, Braden, we appreciate it! Senior Associate Used the software for: 1-3 years ### "Thumbs up DoorLoop" August 13, 2026 5.0 I’ve had a great experience with DoorLoop and the customer service team is very quick to respond to my inquiries. Pros DoorLoop is a very user-friendly software and the customer service is bar none! The interface is easy to navigate. Cons Having a rent collection amount threshold. I realize it’s a control feature but it makes it difficult to onboard a tenant. Review Source Response from DoorLoop September 3, 2026 Thank you, Travis! It's great to hear DoorLoop's been so user-friendly for your team, and that our customer service has been quick to respond whenever you reach out. On the rent collection threshold: that's a fair tradeoff to flag, security controls can add friction during onboarding. We'll pass this along to the team, and if you want help finding a workaround for your setup, please reach out to us at support@doorloop.com. We really appreciate you taking the time to share this, Travis! Thanks again. President Used the software for: 1-3 years ### "Use of DoorLoop for Property Management" April 12, 2024 4.0 I really like it. I almost don't want to tell others, because once my competitors see that Appfolio, Yardi, or other platforms don't really offer what you need. And not having to use Quickbooks is great! Pros I love the platform and look of it. It's so easy to navigate! Cons The lack of training in the short time frame allowed. It has excellent modules for self-teaching, but the components offered are so good, you want to be able to have someone help you set a goal line of setting things up, and seeing how they work. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) It wasn't working well for the money. It was expensive, and didn't offer good accounting. The other issue for me, was that we designed and love our own website, and they kept requiring us to use them for a very expensive and admittedly very basic styles. Reasons for choosing DoorLoop For it's potential. I do have some issue with the leasing part, because I am losing a valuable program called Rentlinx next week, and no one compares to that as far as syndication and global advertising, which I offer to all my clients, and has been my edge over just using Zillow. Review Source Vice President Used the software for: Less than 1 year ### "Happy Customer! DoorLoop is GREAT!" October 29, 2025 5.0 EXCELLENT experience. Seriously, I have nothing negative to say about DoorLoop. We just went active October 1, but so far there have been no issues. Pros Customer Support, Ease of Use, Payment processing, Rent Collection. Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI assistant Gary, who has also been a great help if you need to learn how to access or do something. They are ready available any time you need them. Best service ever. Cons When entering a bill it would be easier if the tab button was active to be able to go to the next box verses using the mouse. :) Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Because Appfolio's customer service is the absolute worst I have ever experienced. Especially, for the price. We had been with them since 2016. They lost a good customer because of the lack of service when needed. Review Source Response from DoorLoop November 4, 2025 Hey, Michele. Thanks so much for your kind words. Let's keep growing! Owner Used the software for: Less than 1 year ### " Great Features, But Major Flaws and No Follow-Through" July 29, 2025 2.0 Customer service seemed great at first, but once you’re signed up, it turns into a lot of runaround with no real resolution. Issues get dragged out, and you’re left waiting with no fix in sight. Disappointing overall. Pros What I liked most about DoorLoop is that it allows me to generate a balance sheet per property. That’s been a helpful feature for organizing my finances. Cons What I liked least is the inability to void vendor payments that didn’t go through. Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually. I’ve spent hours on this issue with customer service and still have no resolution. This is a basic function that should work in any property management system. Switched from Manage different LLCs in one platform \_\_\_\_\_\_\_\_\_\_\_\_ Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/) Reasons for choosing DoorLoop Balance Sheets per property, and I thought the customer service would be better. Review Source Response from DoorLoop July 30, 2025 Hey Eddie, thank you so much for bringing this up to our attention and getting on the phone so quickly with us. We look forward to getting this resolved for you soon. Colette N. Office Manager Used the software for: 1-3 years ### "Makes collection work less of a headache and I no longer dread the first of the month!" July 27, 2026 5.0 Very positive. Any irregularities in processing or recording activity is so quickly addressed by Gary or a Looper. It is a complex system but the learning curve is quick and the terrific resources augment the transition. Pros I love the tenant transactions platform the best, it has greatly enhanced the collections process and has made the tenants more aware of the timing of their payments. I also like that it takes the thinking out of when to charge late fees, making sure each tenant has paid, etc. The overview page also helps manage by exception. And Gary (agentic customer service rep) is so potent. Cons I do not like not being able to generate invoices for work outside of rents, it makes the portal just a bit less comprehensive. I can set up vendors for payments but the transaction limit (amount and frequency( for payment processing is often prohibitive. Review Source Response from DoorLoop July 29, 2026 Thank you, Colette! We're so glad the tenant transactions platform has taken the guesswork out of collections, made tenants more aware of payment timing, and helped you manage by exception instead of chasing every account. Glad Gary and our customer support team have been a big help, too. As for invoicing outside of rent and the vendor payment limits: both are already possible, you just need your account cleared for a higher transaction amount and frequency. That's a quick approval on our end. Fastest path: Open the chat bubble inside the platform and let support know you need a higher transaction amount and frequency approved. They can turn it around same day. Really appreciate the 10/10, Colette! Thanks for being a DoorLoop customer. Dustin H. Property Manager Used the software for: Less than 1 year ### "DoorLoop is Solid! " December 9, 2025 5.0 I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare. This combination is rare to find in any SaaS platform. Pros The customer support is truly top notch! There has never been a case where we have not left with the issue resolved and walking away with more confidence and knowledge. Cons There is a learning curve but this simply could be as many of us are new to using this kind of platform. Not much I could say that I like least...maybe the slow payment processing but other than that it is great. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing DoorLoop Appfolio felt like a clunky Excel spreadsheet from 2005. Review Source Response from DoorLoop December 9, 2025 Thanks, Dustin! Your team and your business deserve only the best. Glad to be your property management software partner! Principal Used the software for: Less than 1 year ### "The easiest and most affordable" November 11, 2020 5.0 Pros Definitely the ease of use. Our last software took us months to figure out, and cost a fortune for training. After a few painful years, we finally made the switch because they didn't have certain features we wanted that doorloop offered. To say the software is easy to use is an understatement. We only needed two training sessions (an hour each), and felt like we were proficient enough to get going. What took months before, not only took a matter of days. It definitely took the pain out of migration and training. Cons I'm still waiting for the Zapier integration to be fully connected with all the apps so we can start doing some automation with our other programs. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Because I felt like we had to be accountants to use the software. It took 45 minutes to reach tech support which simply wasn't acceptable when we have a growing business to run. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reasons for choosing DoorLoop The cost and ease of use Review Source Owner Used the software for: Less than 1 year ### "Incredible reporting and robust accounting" December 17, 2020 5.0 Pros I have known many of the founders for several years and they have an impressive record of successful ventures, so I was lucky enough to get invited for an early access trial. So far I've found it to be incredibly intuitive, easy to use and above all the speed with which I can generate my reports is incredible. From a tenant perspective, the portal has greatly improved my communication and allowed me to easily track maintenance requests submitted by my tenants. I'm excited to grow with the product and already see huge benefits implementing this into my business. Cons As I noted, I'm one of the first users to gain access to the system so it's still missing some small features, however after speaking with their support team, even the smallest functionality I will need for my business is on their roadmap to be released over the next couple of quarters. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) The reporting was the biggest draw for me as being able to get a quick and clear picture of everything that's going on is vital for me to be successful Alternatives considered [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Reasons for choosing DoorLoop The detailed accounting system was a huge part of why I decided to go with DoorLoop as it means I no longer have need for QuickBooks Review Source Owner Used the software for: Less than 1 year ### "Happy customer so far!" September 20, 2023 5.0 So far it has been great! Pros Reporting, tenant portal, payment processing, multiple users can access data simultaneously from any location. Cons Sometimes the online software is slightly sluggish compared to desktop software. Switched from Rentec seemed a bit confusing and not as powerful (not as many functions). Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing DoorLoop Chose Doorloop over Appfolio because it was slightly less expensive and because it charges our tenants less for online payments. Review Source Owner Used the software for: 1-3 years ### "Best Software Ever" August 4, 2026 5.0 Has been very professional from the start and I'm enjoying the service. Gives me peace of mind that the behind the scenes is all being handled correctly. Pros This is my first time managing property for other owners so I was looking for intuitive software that was easy for my tenants and owners to navigate. I also wanted something I could quickly understand and implement. DoorLoop provided all of those items for me. On top of that the AI based chat, product support is great. 99% of the time my questions are answered immediately and with step-by-step instructions. The 1% personal support is also spot on. Very happy overall! Cons I dont really have any at the moment. One feature I would like to have access to are the move in and move out inspection templates without having to upgrade beyond the premium subscription but its not a huge deal not having access currently. Review Source Response from DoorLoop August 4, 2026 Thank you, Cullen! We built the platform to be intuitive from the start, so it's great to hear that's how your tenants and owners are finding it. Glad our AI chat support's been getting you answers immediately, and that our support team has been there for the rest. And knowing DoorLoop's given you peace of mind that the behind-the-scenes work is handled correctly means a lot to us. We really appreciate you sharing this, Cullen. Thanks for being a DoorLoop customer! destinee M. Administrative Assistant Used the software for: Less than 1 year ### "Love DoorLoop's Robut PM System" May 14, 2026 5.0 Pros I love that DoorLoop has a pretty platform interface but even more than that are the "Leasing" and "AI" features to speed things up. I'm a real estate AA assisting with property management and uploading rentals and it's been pretty easy without any need for tutorials as the design and setup is intuitive. Cons No robust in-app task management system (real estate lifecycle to-dos for contacts) AND scheduling/automating de-listing/listing properties based on lead movement (i.e. If someone got approved and there's only one unit at a property then remove listing). Review Source Response from DoorLoop May 14, 2026 Thanks, Destinee! So glad the Leasing and AI features have made things easier and that the platform felt intuitive from the start. It's an honor to be a part of your growing business. Owner Used the software for: 3-5 years ### "Doorloop is great for all PM Companies" April 29, 2024 4.0 8.5/10 - I really like doorloop, i think the fees could be more upfront ie costs more with more active properties, I didn't know that. Also I believe that the PM should have a way to track funds easier when sharing the operating account with other properties. IE making a "owner" profile for the business took a bit to wrap my head around, and still throws me for a loop. Pros The ease of use of the dashboard and interface. Ability to give owners a portal so they can login and see what they need when they need to. Cons I have to manage my own businesses budget as a separate user and make manual deposits to the same operating account to keep my budget reconciled correctly. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing DoorLoop Sexy interface, owner and tenant portals, accounting. Review Source Bookkeeping and Client Relations Used the software for: 1-3 years ### "DoorLoop- Best Property Management Software" March 4, 2024 5.0 Overall, this software has been essential to our business. We are very happy we made the choice to go with DoorLoop. I am so appreciative to their staff as they were very helpful as we got started and are always pretty prompt in responding to questions. Pros We like that this software keeps things organized and all in one place. We rely on the accounting feature as so much of property management relies on good bookkeeping. Cons As with all growing companies there are a few quirks about the software I would love to see develop better. One thing that has been a little bit awkward is when we onboard a property and the owner would like us to do some work before we rent it. The software has no way to let them contribute funds to their property. Our owners have ended up having to send a check in the mail. This has not been ideal. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing DoorLoop We chose DoorLoop because of their affordability, their accounting capabilities and the user friendly development of the software. Review Source Property Manager Used the software for: Less than 1 year ### "Wonderful system and consistently improving!" September 28, 2023 5.0 I pretty much when into detail of all my main concerns and what i enjoy. I do appreciate all the support which a lot of companies lack. All are very friendly and knowledgeable and if they don't know the answer they will find it and not just throw random answers. Pros \-I love the easability, tenant portal and newest owner portal. -Tenant portal I do love the announcements and how I can see if tenant has viewed or not.-I love the chat feature to easily get answers and videos available throughout so anyone can easily hop on and learn the software Cons \-I wish there was owner portal announcement option-I would like to have the option when paying out owner distributions to be able to change the default, as of now until their accounting gets into the business aspect I have to manually change each, default is currently epay-processing payments, i really would like to be able to have security deposits to be able to into a separate account automatically, we have to transfer this into the right account each time it also has to be changed in doorloop to reflect the correct account. feedback from support was to just transfer once we receive it or request a check. -the ability to use the lease - esignatures, create lease templates, would be something i would like to utilize in the future but right now it is challenging so we are using "Dotloop" for all our esignatures needed. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) This was my suggestion. We needed it for better accounting features and user friendly options. I am sure propertyware did what we needed however it wasn't user friendly to the whole team. We want to eventually be able to get rid of quickbooks all together and pay owners out of doorloop. We are hoping with the continued expansions that doorloop has underway this will be possible. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Review Source Owner / Manager Used the software for: Less than 1 year ### "Great Option for less than 50 Door Owners." September 5, 2023 5.0 Pros It is very easy to use and is very powerful. There is more than what I expected. I needed a platform to replace my property management team and Door Loop is proving to be an excellent choice. They provide on-line training to guide thru training of its features. I have since gone 'live' within two months of initial setup and rents were collected with no hiccups. I also had to turn one property and did so with only a one day vacancy. DoorLoop provided the basis to list, and screen tenants and provide background checks to make the best decision possible for tenant selection. Cons Onboarding sessions always seem rushed with only 30-45 minutes of training. Then rescheduling can be around a week away. In fairness, you can use the help feature and someone live will address any issues that may arise. There are many how to videos, but they are short and circustantial. It would be great to possibly have lectures on all the features, especially the accounting and reporting capabilities. I would love to learn more about the power of Door Loop. Switched from To take control of my business. Too much was handed over to a less than capable property management company. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing DoorLoop User friendly, sales support team, you tube videos and competitive pricing Review Source Property Manager Used the software for: Less than 1 year ### "Pretty Sweet" October 5, 2023 5.0 Love it! Pros The easy navigationThe Tasks and Maintenance and Work order FeaturesThe ability to send Lease Agreements or any documentation needed signedThe Customizable Tenant portal Cons The shade of blue, pink, and green could have been better.The platform fee for online tenant payments is a bit steep.The amount of notes from the property, the tenant, the lease, why so many notes? That is too many.It would be nice to be able to access most things from widgets on one page pertaining to one singular tenant. Switched from [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) We needed something newer, and more up to date. Reasons for choosing DoorLoop Because it was better and offered better features as opposed to app folio Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.