# DoorLoop Pricing 2026 | Capterra

> Learn more about DoorLoop pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/211768/DoorLoop/pricing

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# Pricing for DoorLoop

[4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

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## [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) has **3** pricing plans

-   No free trial
-   No free version

**Credit Card Required:** No

### Starter

$69

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

Starter plan includes:

-   Online rent & fee payments
-   Tenant Portal
-   Maintenance management
-   Two-way communication
-   Accounting & reporting

### Pro

$149

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Pro plan includes:

-   Tenant Portal
-   Tenant Screening
-   Tenant Announcements
-   Email, Chat, Phone, & Zoom Support
-   Accounting and Financials

### Premium

$209

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Premium plan includes:

-   Tenant Portal
-   Free Incoming ACH Payments
-   Tenant Announcements
-   Tenant Screening
-   Accounting and Financials

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## What do others say about [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) pricing?

Value For Money[4.7(705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Pros

Cons

[Read All 705 Reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Read Full Reviews Below

Eddie B.

Owner

Real Estate, 1-10 employees

Used the software for: Less than 6 months

**

Overall Rating

2.0

**

Ease of Use

4.0

Customer Service

2.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

50%

5/10

Reviewer Source

Source: Capterra

July 28, 2025

" Great Features, But Major Flaws and No Follow-Through"

**Overall:** Customer service seemed great at first, but once you’re signed up, it turns into a lot of runaround with no real resolution. Issues get dragged out, and you’re left waiting with no fix in sight. Disappointing overall.

**Pros:** What I liked most about DoorLoop is that it allows me to generate a balance sheet per property. That’s been a helpful feature for organizing my finances.

**Cons:** What I liked least is the inability to void vendor payments that didn’t go through. Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually. I’ve spent hours on this issue with customer service and still have no resolution. This is a basic function that should work in any property management system.

**Alternatives Considered:** [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)

**Reasons for Choosing DoorLoop:** Balance Sheets per property, and I thought the customer service would be better.

**Reasons for Switching to DoorLoop:** Manage different LLCs in one platform \_\_\_\_\_\_\_\_\_\_\_\_

Vendor Response

By DoorLoop on July 30, 2025

Hey Eddie, thank you so much for bringing this up to our attention and getting on the phone so quickly with us. We look forward to getting this resolved for you soon.

Andrew R.

Owner

Real Estate, 1-10 employees

Used the software for: Less than 6 months

**

Overall Rating

2.0

**

Ease of Use

2.0

Customer Service

1.0

Features

2.0

Value for Money

1.0

Reviewer Source

Source: Capterra

June 25, 2024

"Nickle & Dime galore - not worth the money "

**Overall:** I strongly advise against using DoorLoop for your property management needs. Initially, the salesperson convinced me to pay for a full year in advance, as I often do with services. However, the experience quickly deteriorated. The trainers, working from home, frequently had poor internet connectivity, wasting half of the training sessions (one hour) on fixing their internet issues. The onboarding process was so cumbersome that I had to complete it myself after multiple failed attempts. Additionally, I was not informed about the extra fee for a merchant account needed for rent collection, which was a primary reason for choosing the software. After realizing the high cost, I discovered several other services offering more features at much lower prices. When I decided to cancel within 60 days of starting, I was denied a refund. Despite paying for a full year, I only used the service for less than 60 days, leaving me feeling unfairly treated. Based on my experience, I recommend seeking alternative property management solutions that provide better value and customer support.

**Pros:** The service has a simplistic look to it. I didn't want anything fancy as i have older tenants and I needed a simple/straight forward look.

**Cons:** The salesperson effectively convinced me to purchase the product, leading me to pay for a full year in advance, as I usually do. However, the experience deteriorated significantly after the initial purchase. The trainers, who work from home, frequently encountered poor internet connectivity, consuming half of the allotted training time (one hour) to resolve their issues. The onboarding process was cumbersome and required multiple attempts, eventually leading me to handle it myself. I was also not informed about the additional fee for a merchant account necessary for rent collection, which was one of the primary reasons I purchased the software. Upon realizing the cost, I found several other services offering more features at a much lower price. When I decided to cancel the service within 60 days of starting, I was denied a refund. Despite paying for a full year, I only used the service for less than 60 days, leaving me feeling unfairly treated.

**Reasons for Choosing DoorLoop:** honestly the look - I needed something simply for tenants

**Switched From:** [RentRedi](https://www.capterra.com/p/199707/RentRedi/)

**Reasons for Switching to DoorLoop:** After a highly disappointing experience with DoorLoop, I decided to switch to RentRedi, and it has been a game-changer for my property management needs. One month of using DoorLoop cost the same as an entire year with RentRedi, yet RentRedi offers significantly more services. With RentRedi, I receive a comprehensive suite of features that far surpass what DoorLoop provided, all at a fraction of the cost. The transition was smooth, and the support has been outstanding, making it clear that RentRedi values its customers and their success. I highly recommend RentRedi for anyone looking for a more affordable and efficient property management solution.

Vendor Response

By DoorLoop on August 6, 2024

Dear Andrew, Thank you for sharing your feedback. We're sorry to hear that your experience with DoorLoop hasn't met your expectations. We take your concerns seriously and have tried to reach out to you directly to address them. We would like to discuss your concerns further and find a solution that works for you. Please contact our customer support team at your earliest convenience. Best regards, The DoorLoop Team

[Read All 705 Reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/)

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