# MailMonitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MailMonitor the right Email Tracking solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211474/MailMonitor/reviews --- MailMonitor 5 (20) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 13th, 2025 # Reviews of MailMonitor Ease of use 5.0 Customer Service 4.8 ## Pros and Cons in Reviews KH Kat H Editor/writerMedia Production, Self-employedUsed the software for: Less than 6 months. “Email analysis is not my forte since I’m by nature a creative, but MailMonitor has made it easy to use data to reach more clients.“ October 26, 2022 BM Boris M Real Estate AgentReal Estate, 51 - 200 employeesUsed the software for: 6-12 months. “Most importantly the interface is very intuitive which is why I recommend it to all my colleagues.“ November 6, 2020 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Sam M. Owner Marketing and Advertising Used the software for: 6-12 months ### "Deliverability Monitor" October 30, 2020 5.0 My overall experience with MailMonitor has been great! I have been able to service my clients, and help them improve their deliverability with the assistance of these tools. Pros MailMonitor provides a cost effective option to conduct email seed testing for the clients I provide deliverability services to. I have had experience with many tools in this space, with similar offerings, and MailMonitor provides the most bang for your buck! Cons I would like to see more information around the spam trap data that is provided through their monitoring services. Alternatives considered [GlockApps](https://www.capterra.com/p/192354/GlockApps/)[250ok](https://www.capterra.com/p/155128/250ok/) Reason for choosing MailMonitor MailMonitor offered the best combination of features and price. Review Source JS Jennifer S. Administrative Director Education Management Used the software for: Less than 6 months ### "Effective email deliverability audit" August 31, 2023 5.0 Extremely pleased with their level of expertise, their thoroughness, and the time they took to explain the intricacies of the technical aspects of the service, so that I could explain this to our leadership. Pros Mailmonitor was incredibly responsive and I spoke with high level experts. They were committed to scaling their service to my needs, even though my organization is a small non profit. Cons I did not encounter an issues with our experience with mailmonitor. We were not able to utilize the more robust features of their service being a small org, but they were open to scaling their services to our needs and offered several options. Alternatives considered [Mailbird](https://www.capterra.com/p/160517/Mailbird/) Reason for choosing MailMonitor Mailmonitor could scale their product to our needs. Review Source JJ Jeff J. Owner Internet Used the software for: 2+ years ### "Email Deliverability Made Easy" October 30, 2020 5.0 It helps me spot potential deliverability issues that my email management team may have missed. Pros Implementation is simple, the graphical interface makes it extremely easy to monitor your deliverability rates and to spot potential issues and the price is reasonable for what it does (i.e. helping you make sure more of your emails reach the inbox). Cons Some of the seed emails get removed by our ESP for various reasons, which makes it look like we are having deliverability issues when in fact we aren't. It's easy enough to replace them but it would be nice if the software sent you notice of their removals by the ESP and offered an automated way to replace them. Review Source SS Sierra S. Product Marketing Specialist Computer Software Used the software for: 6-12 months ### "Couldn’t do it without MailMonitor!" October 26, 2022 5.0 Pros The ability to know exactly where my emails go and how my customers interact with them is extremely valuable to my email marketing success. Cons So far I don’t have any critiques. MailMonitor has done everything I need it to do! Review Source NB Naresa B. Founder Architecture & Planning Used the software for: 1-2 years ### "Really important for email marketing " December 12, 2020 5.0 Customer support has been fast and helpful. Pros Their global coverage of seeds. The amount of seed tests allotted per month allows us to run enough tests to inbox all of our campaigns. Cons The reset password feature was a little buggy for us but we got it figured out with support fast Reason for choosing MailMonitor Price and functionality makes mail monitor a no brainer at least for us. Review Source SB Steven B. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Phenomenal product" October 31, 2020 5.0 Pros Mailmonitor has been phenomenal at getting me in touch with my clients, and keeping tabs on their response rate! Very easy user interface and stellar customer service. Very impressed by the caliber of service and quick response time of the help. 10/10! Cons This product does what it sets out to do, lets you monitor your email campaigns effectively and gives you the information needed to keep, and retain future clients! Review Source RD Ryder D. Director Higher Education Used the software for: I used a free trial ### "Essential services that Work " October 28, 2022 5.0 Great customer service, very responsive and professional. Pros The overall experience with the services has been great, we have benefited significantly since implementing them. Cons We have not experienced any issues or challenges to this point. Review Source AC Aluna C. Director of Marketing E-Learning Used the software for: 2+ years ### "An uncomplicated tool that's essential to our business." December 11, 2020 5.0 I've not needed any support from their team, but the onboarding process was really informative and the product itself is really intuitive. We'll be a customer for life. Pros For us, it's the ease of use. We set it up and now our process is streamlined to get the data we need for each campaign. It's straight forward, and for the cost, it's value is easily justifiable and essential to our marketing team. Cons For this price, there honestly aren't any cons. It's a great tool. Review Source RB Ryan B. Sr. manager crm Financial Services Used the software for: 2+ years ### "Great App, Great Price" November 26, 2020 5.0 Pros Has everything you need to monitor your program at a fraction of the price of the big guys. Never using anyone else again Cons None at all, it is a great product. Highly recommend. Review Source BS Bryce S. Email Production Specialist Medical Devices Used the software for: 1-2 years ### "Fantastic customer support" October 30, 2020 5.0 We came to Mail monitor when our Ip and Domain reputations were in the toilet ( to put it mildly ). Through there expertise and knowledge we came up with a plan to take our reputation from the outhouse to the penthouse. 1 year later and we are in great place. We have a high reputation on IP and Domain and with the help of our email sales our company just went from a private company to a public one. IPO ! Thank you mail monitor! Pros The customer support is awesome. The patience and expertise is their best attributes. Cons I'm a positive person and don't have any cons right now. Review Source BM Boris M. Real Estate Agent Real Estate Used the software for: 6-12 months ### "A Must Have For Email Campaigns " November 6, 2020 5.0 So far so good! Pros I don’t know how I ran my business without Mailmonitor. It really helps me stay on top of my companies communication. Most importantly the interface is very intuitive which is why I recommend it to all my colleagues. Cons I don’t have any complains so far. Does what I need. Review Source TB Todd B. President Public Relations and Communications Used the software for: Less than 6 months ### "Better Email Deliverability Now" February 16, 2022 5.0 Pros It was impressive to see how quickly email clients and platforms in the marketplace were reacting to my emails to my contacts nationally. I could easily tell which of my emails were getting through and which ones weren't. And when they weren't, MailMonitor helped remedy that. Cons I wish the monthly monitoring was less expensive so my biz could afford to keep monitoring all year long. Review Source MM Milena M. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great tool for monitoring and improving email deliverability " January 11, 2021 5.0 Awesome customer service! They even offer Deliverability Assessment if you need an expert opinion about your current situation. Pros After struggling with the effectiveness of our email marketing campaigns, we finally found MailMonitor. Most of the other similar products seemed overpriced for the size of your agency. With MailMonitor we found the software that really improved our email campaigns deliverability for a very reasonable cost. Cons No cons so far! No integration needed, just a simple setup. Cloud based SaaS that can be put in practice immediately. Review Source JS Jazmine S. Graphic Designer Design Used the software for: I used a free trial ### "Game changer! " October 31, 2020 5.0 Pros Knowing how I’m reaching clients has been a game changer. Mailmonitor has helped improve response rates, which has directly translated into more customers! The interface is a breeze to navigate, and customer service was quick to respond to any issues I had with integration. A must have for any business! Cons Mailmonitor has everything I need. There’s nothing I dislike about it so far! Review Source KH Kat H. Editor/writer Media Production Used the software for: Less than 6 months ### "Great Product" October 26, 2022 5.0 Pros The personal touch the company provides is evident from the first demo. If you can’t figure out why your email is getting stuck, they help you out. Email analysis is not my forte since I’m by nature a creative, but MailMonitor has made it easy to use data to reach more clients. Cons Haven’t seen anything I disliked. Initially I was a little confused by the whole topic of email deliverability, but now I get it. Review Source NT Nancy T. Member Engagement Advisor Higher Education Used the software for: I used a free trial ### "Great for ensuring the success of our email campaigns" November 1, 2020 5.0 Pros Knowing if my email campaign is going into peoples spam folder or landing in their inbox. Cons Nothing bad to say. Love all the features. Review Source MM Mark M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Email deliverability data for business development success" January 10, 2021 5.0 Overall the experience has been good. We love the platform and the ability to monitor email deliverability health across all our domains. Pros I like the reputation and quality of the seed list. It gives us an accurate picture around email domains that need to attention and improvement. Cons We had an issue with deliverability that required their managed services team to help us, but we never heard back from them. This was during the holidays, so it could've been a crazy time for them. Switched from [GlockApps](https://www.capterra.com/p/192354/GlockApps/) More features and better seed list. Review Source BD Blair D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Helpful like we'd expect from AI" October 30, 2020 5.0 Pros The software has really helped refine the guessing game and saved us from many headaches and wasted time. It's user ability flows with grace Cons Thus far nothing to dislike. Perhaps something will come in the future though right now it's so smooth and easy. Review Source RS Rishi S. Realtor Real Estate Used the software for: 6-12 months ### "User Review " October 31, 2020 5.0 This software helped us retain a lot of our leads. Before using this product we struggled with losing leads due to lack of communication. Pros Product is easy to use. Very user friendly. Cons I had no complaints about this software. Review Source SM Sarah M. Retail Operations Retail Used the software for: Less than 6 months ### "Love it! " October 31, 2020 5.0 Pros User friendly, great price point, easy to implement for other employees. Cons no complaints! have helped our digital marketing and customer access greatly. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.