--- title: "Buzz Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Buzz the right Sales Engagement Platform solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/210872/Growbot/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-10" --- Buzz 3.2 (14) [View alternatives](https://www.capterra.com/p/210872/Growbot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 10th, 2026 # Reviews of Buzz Ease of use 3.0 Customer Service 3.2 ## Showing most helpful reviews Showing 1-14 of 14 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vice President Used the software for: 3-5 years ### "High Level Tech, Personal touch1 " November 28, 2025 5.0 \[sensitive content hidden\] has been phenomenal in working with me and putting a human face and personal touch along with some pretty awesome tech1 Pros The program has worked well, as it has connected me with many people that i would not have been able to reach on my own. My goal is to build an audience in the LinkedIn space and it is doing that well. Cons i would say that it is a different dynamic for someone like me, however, they offer support with a live coach who can help those of us who are less tech forward how to make things work easily and effectively. \[sensitive content hidden\] has been of great help to me and i am looking forward to what i will be learning more on the many capabilities of this program moving forward. Review Source Marketing Manager Used the software for: 1-3 years ### "Great service!" November 27, 2025 5.0 Pros Isaac has been great at getting back to us with any questions we have about the platform!! He is always willing to help and get on a call to make sure campaigns are working the way they should be. Cons The process of adding new seats now & sometimes the code expires too early for our clients to be able to send it over to us. Review Source RL Raymond L. Principal Used the software for: Less than 1 year ### "If you use Buzz -- You want \[sensitive content hidden\] as your customer support Advisor" November 26, 2025 5.0 If it weren't for \[sensitive content hidden\], I may not have continued to be a customer of Buzz. The reason is that customer support is essential to help me with your services. \[sensitive content hidden\] has been 'invaluable.' We meet every 2 weeks, where he looks at the settings and campaigns and identifies areas that can be improved. Pros I enjoy working with \[sensitive content hidden\]. He is knowledgeable, helpful, pleasant, and provides good ideas. Cons There are numerous settings. Working with \[sensitive content hidden\] helps me to use Buzz, which provides me with LinkedIn contacts with people I want to connect. Review Source COO Used the software for: Less than 1 year ### "From Raving Fan to Chargebacks - Beware!" November 6, 2025 1.0 We started as raving fans of Buzz and even referred ~8 accounts. The service looks polished, but performance was inconsistent: repeated days with low/zero sends. With daily limits set to ~36 connection requests/day, our average hovered around ~15/day. We canceled in mid‑August. That’s where it got ugly. Cancellation wasn’t self‑serve. Support made us complete a separate “Cancellation Request Form” and wait 48 hours...meanwhile, billing continued. Despite acknowledging our cancellation, we were charged again mid September. Days later, Buzz emailed saying our subscription was “fully cancelled,” then asked us to withdraw the dispute so they could “refund faster.” Weeks of follow‑ups, still no full refund. We’ve filed multiple chargebacks. My take: there are better tools out there. If you try this tool, document everything, set a cancel reminder, and don’t withdraw any dispute until the money is actually back. I wish someone had warned me. Pros None - and we used the platform for 6+ months. Their customer support staff is friendly, but their answers don't work and they had multiple excuses (changing each month) as to why their system was not hitting THEIR OWN KPIs!! The best thing about Buzz was that it got us onto another platform that works FANTASTICALLY Cons I have 15+ emails with them trying to be cordial and find a solution, our case was escalated to upper management who in writing wrote that they would be refunding us, and ON THE SAME DAY they were disputing our chargeback. Their reason was "if you withdraw your chargeback, we can refund you faster" Anyone who runs a business knows this is a lie, you can refund people any time you want (chargeback or not) Switched from [LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/) Buzz looked flashy from the outside, was a Canadian company. Review Source Founder Used the software for: Less than 1 year ### "Great Experience with Buzz" September 16, 2024 5.0 Highly recommend giving Buzz a try if you want to automate lead gen for your business. Pros Working with \[sensitive content hidden\] and the rest of the Buzz team has been great. They've always been super helpful and quick to respond. Highly recommend for B2B lead gen! Cons No complaints so far. The team has been helpful. Review Source TJ Tom J. CEO Used the software for: Less than 1 year ### "I had high hopes, but ultimately got disappointed massively by bad customer service" April 16, 2024 1.0 I had high hopes that this would help with my LinkedIn outreach. However, the setup was not very intuitive, and the help files were not helpful at all. Then, I wasn't able to log in to my LinkedIn account for about a month; when I told customer support that I had been locked out of LinkedIn, they continued to charge me and offered little to no help in problem-solving why this happened. This went on for several months and despite telling them to cancel or hold my account billing until it was fixed... they continued to bill me. No response to my request for a refund even though I had no way of using the software.... Such bad business practices... I would not recommend them to anyone. Pros The integration into GHL was very intriguing to me as it would help with automations and contact tracking. The idea of creating connections in LinkedIn was really well thought out. Cons Not very intuitive Help files were confusing Ultimately didn't work and got me banned from LinkedIn. Review Source Head of Growth Used the software for: Less than 1 year ### "Poor lead data" April 3, 2024 1.0 A very bad experience, especially when we are charged for outdated data. They said they would fix it, but the deadlines given so far have not been met. Pros Mix LinkedIn and email messages to automate the cadence. Cons They charge credits for "enriched profiles." But the data they provide is almost always inaccurate or outdated. Review Source Filip I. Managing Director Used the software for: Less than 1 year ### "Not suitable for businesses offering services." August 2, 2023 1.0 Not being able to opt out unless 2 months' prior notice on a 3-month subscription. Recommended we try the conversational approach even though we shared our previous negative experiences with this approach. Created and ran 6 campaigns, 2 for each of our accounts and 2500 contacts in each campaign with a 5-message sequence. No campaign ran for the first 10 days. After that, the campaigns ran for about 2 months. Half-time we were asked about our target audience and industry segments by an additional/new campaign manager. One new campaign was launched with new sequence messages. Did not challenge us on the information on our website, did not use the partner’s and client’s pages to filter out the current clients and partners, and did not engage with us on a deeper level to understand if they are able to choose suitable segments for us or not. Their understanding of the European market seems extremely limited i.e. France was selected as a suitable region but we do not speak French. It was not “entirely done for us”, we did not see the A/B testing results, and communication was extremely implicit i.e. we did not get any proactive communication on campaign results even on a monthly basis. Some Pro Plan Support features were never offered nor delivered e.g. Custom Training and Onboarding and Full Strategy Development. We didn’t get any information on what was done, nor did we get any real leads at all! We used the app between April and June 2023. Pros I found a few features nifty - the fact that you can combine LinkedIn messages and emails in sequences, and the video intro popup I haven't seen in any other app. Cons We tried the Pro plan. Statistics were unclear, messages were marked as read in the LinkedIn messages, and message sending and syncing didn't happen in real time. Reasons for choosing Buzz We wanted to try the experience as we are doing such trials with similar products. Review Source Anthony W. CEO Used the software for: Less than 1 year ### "I had to a chargeback against Buzz as they wouldnt refund" February 27, 2024 1.0 Worst experience with a lead generation partner Pros Nothing at all I hated it, the team was so poor at support and the platform was so clunky and all they tried to do was charge my card Cons Nothing works and they wouldn't refund me. The platform and support was so terrible I definitely wouldn't use it, I asked for a refund and they wouldn't give it to me so I did a chargeback. Review Source Owner Used the software for: Less than 1 year ### "Avoid Buzz " May 1, 2023 1.0 Brutal. This is not a high performer company, it is primarily a thin attempt to scoop as much money from your credit card as possible. Pros None. The best thing I can say about Buzz and their service is that I am happily with my credit card companies help, no longer a customer. Cons Setup is confusing, software is buggy, support is impossible, charging card will continue; no matter if you cancel in writing 31 days ahead of billing cycle. Review Source Director of Engineering Used the software for: Less than 1 year ### "Impressed" September 2, 2022 5.0 Pros I have been impressed how quickly I am getting good leads from Buzz once we got started. Not everything is perfect, not every leads turns into something meaningful but it is increasing our engagement and I think we are getting good traction. Cons Sometimes I have some technical issues with the platform not loading properly but pretty minor Reasons for choosing Buzz Price to try was better Review Source CEO, Founder & Director Used the software for: I used a free trial ### "Great Software" January 29, 2021 5.0 Great business focused on customer satisfaction and results. Would recommend. Pros Automates a process that we spent hours on before using. Saves time and money. Cons Only issues are keeping up with the output of our automated messaging campaigns! Review Source Account Executive Used the software for: Less than 1 year ### "Great Product" October 15, 2020 5.0 Pros Easy to use, Great Value, Great interface, Great Customer support, and I love the customization of my campaigns! Cons No real complaints thus far, Service and performance have been great for me and my team up to this point. Review Source Account Manager Used the software for: Less than 1 year ### "Buzz review" July 4, 2022 4.0 Pros Easy to use, more time saving than messaging people individually Cons Not well integrated with email. Reasons for choosing Buzz Timing, ease of implementation, scalability Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.