# Orum Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Orum Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more. Source: https://www.capterra.com/p/210847/Orum --- # Orum Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Orum ## What is Orum? Auto dialer solution that helps businesses schedule meetings, identify bad numbers, detect voicemail, visualize performance, etc. ## What is Orum used for? [Auto Dialer](https://www.capterra.com/auto-dialer-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orum?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.orumhq.com&name=Orum) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orum 4.8 (4) VS. [4.8 (309)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.8 (386) Value For Money 4.7 (3) Value For Money 4.7 (308) Customer Service 5.0 (3) Customer Service 4.8 (333) ## Orum alternatives [4.8 (155)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [View all alternatives](https://www.capterra.com/p/210847/Orum/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Auto-Dialer 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important System that automatically dials calls Call List Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track all past and future calls. Call Recording 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Integrations Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Identify which applications need to exchange data and enable these data connections Predictive Dialer 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important System calls multiple numbers at once and connects the agent to the first number that answers Orum 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Screen and filter calls that get sent to voicemail inboxes/answering machines System that automatically dials calls Dials outbound calls automatically Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Identify which applications need to exchange data and enable these data connections Store information about leads or contacts and track, manage and nurture them throughout the sales process System automatically dials the next number on the contact list after the previous call ends System calls multiple numbers at once and connects the agent to the first number that answers System provides callee information to agent prior to the call to help determine whether or not to make the call Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls View and track pertinent metrics to find patterns and gain insights from data Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.7 (3) ### Starting price Contact vendor for pricing Free trial available Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Gong.io](https://www.capterra.com/p/157969/Gong-io/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Outreach](https://www.capterra.com/p/159318/Outreach/)[ SalesLoft](https://www.capterra.com/p/157977/SalesLoft/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HT Haruki T. ADR Computer Software ### "Solid dialer option" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2025 My experience with Orum was great and when I faced some issues (very rare) or had some questions to optimize its use, the team was quick to respond and provided awesome support Pros Compared to other dialers I've used, the number of pick ups that I got was definitely higher with Orum. The AI summary was also surprisingly very accurate and barely had to make any edits. Cons It's a very minor issue but the use interface and experience was less appealing compared to other dialers. It took me a little longer to get familiarized to the point where I could use it comfortably. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Business Development Rep Information Technology and Services ### "One of the best Call Dialers I ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2024 My overall experience with Orum has been great so far. The concept of power dialers really works for our business and what we do, and it has really helped the team to maximize their call outreach and produce more desirable results. Pros My team and I had an increased number of meetings booked as a result of using Orum. The power dialer has made it so easy for us to dial calls automatically and not make every call manually. This has made our team more productive and efficient in their prospecting efforts. It also gives us enough time to be creative and focus on having the best-personalised calls and focus on other things as well. Cons We had problems with contact details at some point, and some of my team members still face some of those minor challenges Switched from [SalesLoft](https://www.capterra.com/p/157977/SalesLoft/) We mainly were looking for a power dialer that can just push out the calls and not have to do it manually. The other aspect was on the personalization side, and Orum had most of the things we were looking for. Reasons for choosing Orum We chose Orum because it had almost all the features we were looking for, and besides the capabilities of the platform, the pricing also played a major role in making the decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NF Natasha F. Senior Account Development Representative Computer Software ### "Cold calling made efficient " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 10, 2022 My whole team uses Orum and loves it. It allows us to speed up our call work flow and reach more people in less time. Pros In sales you have to make a lot of calls, especially cold calls. Orum makes it possible to get through calls with ease because it auto dials calls in a row without having to stop and make each individual dial. That is a huge time saver, allowing me to focus on high value activities. Cons At times it can be hard to keep up with the dialer when somebody picks up, so there is a bit of a learning curve. But once you get it, it's fairly easy to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Ceddrick L. Strategic Account Manager Telecommunications ### "Orum - it provides more than just recording" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 3, 2022 Overall, it is an integral part of the work that I do on a daily basis. I cannot imagine reaching dozens or hundreds of people a month manually, but Orum lets me do it effectively. Pros Not only can I go back and review my calls with Orum, but it also allows me to call on healthcare, retail, Ed/Gov or whatever sector I choose. I can also look at the analytics to see which one I am having the most success with. Cons Sometimes you find out info on the fly in a conversation. I would like to have access to more fields for updating in Orum. 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