# Bitwarden Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bitwarden the right Privileged Access Management solution for you? Explore 214 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210695/Bitwarden/reviews --- Bitwarden 4.7 (214) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bitwarden Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews KI Khalid I Technical Alignment EngineerComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “Another standout feature is the ability to securely share files up to 100 MB, providing a safe and convenient way to exchange sensitive information without compromising security.“ October 29, 2025 Connor Q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “The interface does feel slightly dated though, and in this day and age where all apps are boasting crisp, polished GUIs, this is only exacerbated.“ April 15, 2026 Connor Q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “Overall it gets the core functions right; it's secure and reliable and proves to be excellent value for money - the free tier really helping to drive this point home; providing essential password management capability that doesn't hide essential functionality behind paid tiers.“ April 15, 2026 SA Serafin Revilla A Senior AdviserGovernment Administration, 201 - 500 employeesUsed the software for: 6-12 months. “With self-hosting and our policy of no internet connection for our servers, to update and patch routine is complex and very time consuming.“ August 25, 2025 NH Nathan H IT DirectorFishery, 501 - 1,000 employeesUsed the software for: 6-12 months. “Passkey support, ToTP code support(!), custom fields are easy to add, integration with Simple Login for creating throwaway usernames when signing up.“ October 30, 2025 LC Lexie C Centralized Services TechnicianInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “I don't have anything that is particularly bad about Bitwarden, the only downside is the blacklisting of email addresses if they bounce.“ October 24, 2025 Connor Q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “A great addition is the support for local hosting for any that worry about the reliability of online platforms, or simply want to have sovereignty over their own data.“ April 15, 2026 AV Anders V IT-ManagerInvestment Management, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes the autofill function don't work on my android device. But then you can just go into the app and use the copy function.“ October 12, 2025 ## Showing most helpful reviews Showing 1-25 of 214 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeb B. Project Manager Publishing Used the software for: 1-2 years ### "Good Password Manager but not Great" August 24, 2025 5.0 Overall we liked using Bitwarden but decided against making it our password manager. It is a very good option but not the most robust and deep/wide with a variety of well baked features. Pros Bitwarden has been a solid option for our company. It has a bit more of a learning curve then we expected but overall it's been a solid expereience. Cons The learning curve to get up and running was a little steeper but to be honest it wasn't a big deal. Just some of our employees sturggled a little more. Switched from [1Password](https://www.capterra.com/p/176113/1Password/)[Keeper Security](https://www.capterra.com/p/144637/Keeper/)[Proton Pass](https://www.capterra.com/p/10020451/Proton-Pass/)[LastPass](https://www.capterra.com/p/151988/LastPass/)[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) We were trying out several different password management apps and struggling to find the best one for our company so we tested a LOT of different services. Review Source NH Nathan H. IT Director Fishery Used the software for: 6-12 months ### "Great password manager, great support, with some minor flaws" October 30, 2025 4.0 We demoed Bitwarden at work to use for IT and eventually roll out to other departments. I love it for IT, we moved off of Keepass on to it. We were self-hosting the Keepass database and realized that if we had an infrastructure outage we would be missing all our passwords. The sales process was easy, setup was easy and didn't require interaction with support. When I have needed to reach out to support, they have been quick to respond and very helpful. Pros Customer support has been very good, decent amount of integrations. Getting a family plan to use at home was a plus for me, though not the selling point. Passkey support, ToTP code support(!), custom fields are easy to add, integration with Simple Login for creating throwaway usernames when signing up. They have an extension for Edge Mobile on Android! Cons The integration with Simple Login disappears and I have to set it back up. I eventually gave up on this piece. Sometimes it just refuses to work with certain sites and I have to copy/paste. On mobile, when the password field is only shown after entering username on a site, the app will be "helpful" and copy the ToTP code for that login to my clipboard but I have to overwrite my clipboard to get my password for the site THEN get the ToTP code, which is an annoyance. Extension for Edge Mobile on Android is always locked and tapping to unlock never works. You have to pull up the actual extension to unlock it. This may be Google/Microsoft's fault, I don't know, but still annoying. Collections are not the best for management. I still like a Folder structure rather than a Collection. If you create a new "folder" inside a collection you are actually creating a new Collection and need to assign rights to it again, it doesn't inherit. Alternatives considered [Keeper Security](https://www.capterra.com/p/144637/Keeper/) Reason for choosing Bitwarden Credential management in Bitwarden seemed easier than with Keeper Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/)[KeePass](https://www.capterra.com/p/151987/KeePass/) LastPass was being used for personal use, missing features and concerns about security. Keepass was being used as a shared credential vault for team at work, needed something that we could access in the event of a network outage. Review Source VR Verified Reviewer Data Migration Analyst Financial Services Used the software for: 2+ years ### "Superb password manager" February 14, 2026 5.0 Superb product and the best password manager as of writing this review. It beats every competition in terms of features offered on free version. Pros This is my go to password management software with autofill for smoother login experience across multiple websites. Information is secure yet easy to access anywhere in multiple devices. Cons Mobile phone experience may be a bit weaker less support on feature such as autofill for website logins. Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing Bitwarden Was initially a LastPass user but met with data breaches and crippling the free feature to incentivize user to premium plans. Review Source MG Margaret G. Sr Scientific Specialist GIS Research Used the software for: I used a free trial ### "Very confusing for set up and use" May 13, 2024 2.0 Very, very frustrating. Also disappointed because I had invested a fair amount of time comparing different password managers and thought this one would work. Instead it turned into a huge waste of time. Pros That it was free - I appreciate that at least I did not lose money when I deleted my account. Cons User interface, help, instructions, etc. very hard to follow for beginner. It was difficult getting started, and I never could find a satisfactory answer on why there are both a web app and a browser extension. There are also mobile and desktop apps. I could not tell if we needed all of the apps installed, and if not, why would we have desktop, web, and extension all on same computer? Review Source SA Samer A. Open source contributor Computer Software Used the software for: 2+ years ### "helpful and secure" March 10, 2026 5.0 It is great and exciting since it keeps the passwords organised and secure behind many layers of authentication and supports many types of passwords and secrets. Pros It is my most favourite password manager, and it has been amny ears sine I moved into using it and have not changed it yet, since it provides great service for the price it takes, and has a responsive and efficient customer support, while providing a seamless login and secret management tools and options, in a wide range of storage. It is secure by adding 2-FA earliest between all the password managers. Cons I like it a lot, but sometimes I make errors, and the network stability also matters for it so much; maybe this is a security measure, but it is annoying. Review Source SRA Serafin Revilla A. Senior Adviser Government Administration Used the software for: 6-12 months ### "Bitwarden is a reward!" August 25, 2025 5.0 Excellent! The solution that covered our needs both for password management and secret keys to manage without exposing them in our codings. Pros The security and self-host solution. The features and covering the needs for our codings with Secret Manager. Cons With self-hosting and our policy of no internet connection for our servers, to update and patch routine is complex and very time consuming. I wish there was an easier way to do it. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/)[LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing Bitwarden Because of the module Secret Manager that is important for us. Switched from [Notepad++](https://www.capterra.com/p/185965/Notepad/) The Network Password Manager by UsefulSoft was a security risk because of obsolete feature. Review Source JT Josh T. Customer Support Engineer Information Technology and Services Used the software for: 1-2 years ### "User friendly" October 24, 2025 5.0 Overall, Bitwarden has been fantastic. I've used a multitude of password managers in the past and Bitwarden is by far the easiest to use and manage. Pros It's easy to work, easy to manage, easy to do just about anything. A great product for me and for my customers. My customers really enjoy this product, as well. Cons My customers utilize EntraID groups and when trying to add/remove/edit users, there's no way for admins to sync Bitwarden with EntraID to make sure the users are removed/added/edited. Switched from [IT Glue](https://www.capterra.com/p/170401/ITGlue/) MyGlue just did not work for us. It was far to complex to use or administer. Review Source VR Verified Reviewer Product Manager Hospitality Used the software for: 1-2 years ### "Bitwarden Overall Good Password Management Tool!" August 18, 2025 5.0 Overall pretty good experience. There has been hiccups with using the extension and the search was not working and I had to reinstall the extension once, but other than that, always works! Pros The easy use of the product as well as the UI interface. The password management set up is as powerful as other competitors. Cons I do not like the limited search functionality for looking at passwords or secure notes. The only way you can search is by name, not by date created/modified, etc. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Company mandated switch, I had no control over the switch. Review Source KZ Krysti Z. President Construction Used the software for: 2+ years ### "Bitwarden if great" September 24, 2025 5.0 Have had a great experience. Support is helpful when you need them. The articles online are helpful as well. Pros I like the security of having all passwords in one place. I like that it provides information on whether passwords are secure. Cons Resetting the account. I understand why it is difficult, having to keep it secure. But when something gets forgotten it is really difficult. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) There was a security breach with Lastpass, so we felt the need to find something more secure. Review Source CV Cathleen V. IT Systems Analyst Construction Used the software for: 6-12 months ### "Password Protection and Storing you can believe in" August 25, 2025 5.0 It's been great. I would recommend it to other folks in IT. It's sometimes difficult to say that you believe in a service these days but, I do have some faith invested in Bitwarden. Pros It's secure. Honestly, that's what I am really looking for in a password manager. I want to know that my passwords aren't stored somewhere that is easily accessible to those looking to steal my information. Cons There's not really anything that I don't like. It's organized and does a good job of allowing me to search for passwords that I may not have known what folder I put them in. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/)[Passportal](https://www.capterra.com/p/187345/Passportal/) Reason for choosing Bitwarden We researched Bitwarden and found that they are proud of keeping passwords secure. The features are nice, but we really need the security. Review Source BA Bodi A. Lead Infrastructure Engineer Information Technology and Services Used the software for: 1-2 years ### "Amazing support team" October 8, 2025 5.0 Pros Pretty good Password Manager which does it job as expected and the customer support team respond very quickly Cons The process to invite a new user confused me a bit when I first used it but once I understood it, it's quite straight forward Switched from [Secret Server Password Manager](https://www.capterra.com/p/103209/Secret-Server-Password-Manager/) Company vision to move to cloud and save some money Review Source JJ Jordan J. Managing Member Construction Used the software for: 6-12 months ### "Highly recommend over other password vaults" February 13, 2025 5.0 Pros Organized way of saving and protecting passwords, clearly very secure, and I love that it also generates passwords that meet specific criteria too. Cons The autofill function doesn't consistently work on many web pages which can be frustrating but easily overcome. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/) Reason for choosing Bitwarden Cost, ease of use, recommendations from other users online Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Wasn't secure at all and not meant to be used for password storage/protection Review Source LL Luca L. It Specialist Computer Software Used the software for: 1-2 years ### "Very recommended" October 23, 2024 5.0 Pros Free version is almost complete. Prices are cheap Cons For my use sincerely i don't have any cons Switched from [1Password](https://www.capterra.com/p/176113/1Password/) The subscription of 1Password is a little bit expensive Review Source VR Verified Reviewer Consultant Information Technology and Services Used the software for: 1-2 years ### "Bitwarden review" August 5, 2024 5.0 Pros Bitwarden provides a high level of security and stores all sensitive information locked from external actors. Cons So far, I have not found any downsides to Bitwarden. I hope to keep it that way. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Data leak information was the main reason so the company decided to switch Review Source AP Aaron P. Owner Information Technology and Services Used the software for: Less than 6 months ### "Powerful password management at a good price, but with a clunky user interface and steep learning cu" October 20, 2021 4.0 For the most part, I like Bitwarden. Despite some of it's shortcomings, it is a powerful password manager, and with the ability to self-host your passwords provides a great level of security. Pros Bitwarden is a powerful and flexible password manager, with the ability to not just store basic password, but also one-time (two factor) passwords, non-password items (such as credit cards, identification documents, and memberships), and secure notes. Bitwarden has browser extensions for all of the big browsers (Chrome, Firefox, Safari, etc.) that work extremely well allowing you to not only automatically enter passwords on websites, but to automatically generate passwords and store them directly in Bitwarden. Furthermore, Bitwarden offers both a free tier, with a lesser feature set (specifically in not allowing the storage of one-time passwords) as well as an extremely inexpensive subscription tier ($10/year). Finally, by default, all of your passwords are stored in the Bitwarden cloud with easy to setup synchronization between your devices; however if you are uncomfortable storing all of your passwords in the cloud, Bitwarden offers a powerful self-hosting option (albeit it is difficult to setup). Cons The user interface is functional, but clunky. Being fully cross-platform, it has non-native look and feel regardless of the platform you are using. In addition, while it is great that their is a free tier, if you use two-factor authentication for your accounts that support it (which you absolutely should do!), the free tier is far less useful as it does not support two-factor one-time passwords. Finally, the self-hosting option is fantastic, but is relatively difficult to setup (especially for the non-tech savvy users). Self-hosting requires you to have your own domain name, an always on computer, and an understanding of Docker. Bitwarden provides a decent tutorial on how to set all of this up, but it is not for the faint of heart Alternatives considered [Keeper Security](https://www.capterra.com/p/144637/Keeper/)[LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing Bitwarden iCloud Keychain is an attractive alternative if you are all in on the Apple ecosystem, but lacks some power features found in alternatives. Minimalist Password Manager has a very attractive interface, a good road map, and very responsive developer - but is macOS/iOS only. LastPass can be expensive, no native app, and a clunky interface. Keeper is downright expensive and just simply not great. Switched from [1Password](https://www.capterra.com/p/176113/1Password/) 1Password is a fantastic password manager, but it's owner, AgileBits, has made some extremely questionable, frustrating, and user-hostile decisions over the past couple months. As such, I am actively looking into migrating to a new password manager - Bitwarden being one possible option. Review Source VR Verified Reviewer Consultant Environmental Services Used the software for: 6-12 months ### "This is the best password manager that I have ever used." October 19, 2021 5.0 Having a different password for all of your online accounts is vital to protect your personal and business information. Bitwarden does that. While it is not the easiest password manager to set up for multiple people, once set up, it is nearly seemless to use. Pros Bitwarden does a great job of working with nearly every website and app. And when it doesn't automatically add username and password (some sites won't allow it), it is quite easy to copy and past them from the app or browser extension. Cons I wish that when you manually add a password that it would save automatically, rather than having to hit the save button, or at least ask if you are sure you want to quit without saving. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/)[KeePass](https://www.capterra.com/p/151987/KeePass/) Reason for choosing Bitwarden Price, online recommendations, after trying-it was the one that worked best for our situation. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) I lost a number of passwords that the LastPass extension said that they had saved. Neither the Android and iphone apps worked very well, except as a copy and paste solution. Review Source UW Uwe W. Interim Executive Management Consulting Used the software for: 2+ years ### "The password safe that I trust" November 17, 2023 5.0 Pros It does what it should on a very high security level. Bitwarden is developed on open-source basis. That adds an amount of trustworthiness, others don't have. Cons Only on android: a better integration would help. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) After it went public that LastPass has malicious code integrated that nobody would expect or want, it was no question that the next solution should be open-source. Review Source Tamas Hunor D. IT Solutions Engineer Motion Pictures and Film Used the software for: 2+ years ### "Best password manager" June 13, 2023 5.0 Based on the price the value is exceptional. Bitwarden is part of my workflow a long time ago. Pros Beside the fact that Bitwarden is completely open source and validated by security companies, it has a ton of functionality that really improves security at home and within an organization. Cons I can't really tell a lot. Sometimes I had to initiate the sync manually when I had to use the password between devices, but that is usually rare. Reason for choosing Bitwarden Opensource and much more cost-effective Switched from [1Password](https://www.capterra.com/p/176113/1Password/) We were looking for a more complete solution organization wide Review Source RB Riccardo B. Creative Director Machinery Used the software for: 2+ years ### "Great open source password management solution" February 10, 2024 5.0 Amazing cross platform solution, also gives you the ability to create different folders in which you will be able to store selected logins. Pros Complete and open source soluton for all your passwords. It is cross platform and you can use it on almost every device you own. Cons If you want to integrate also 2FAs codes you will need to upgrade to a paid plan. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) Reason for choosing Bitwarden Bitwarden is cheaper, open-source and has better features. Review Source Alson K. Creative Director Information Services Used the software for: 1-2 years ### "The best free password manager out there" January 17, 2023 4.0 It's easy to use, easy to onboard with such an important feature (password management) and at the same time extremely cost-efficient. Pros BitWarden is free, and has the ability to allow you to self-host it in your own premises. This is a feature a lot of password managers do not give. It's usually either local or on their cloud. Bitwarden is the only one that allow you to host it locally on-premise. Cons The UI is a little dated and not as polished. Using it is also a little bit wonky, having a separate plugin and the standalone software is a bit confusing too. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) Reason for choosing Bitwarden 1Password is a paid software, Bitwarden is free. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) LastPass had security breaches in the past that were quite serious. Also, BitWarden has more free features. Review Source AA Ashley A. Web Developer Computer Software Used the software for: 2+ years ### "Bitwarden is great!" April 22, 2025 5.0 I've been using Bitwarden for several years across many devices and it's always been a nice, simple experience. I only need Pros I love the fact that Bitwarden is free and open-source. It makes it very easy to recommend to friends and family since there's no cost involved in setting up. Cons Until recently, the browser extension felt a little dated in its appearance. When recommending Bitwarden to some friends, it was one of the first things they commented on and it nearly put them off wanting to install it. But over the past few months (and updates), it looks much more modern, which is great to see! Review Source JD Jeremy D. Support Team Leader Publishing Used the software for: 1-2 years ### "No more "password" passwords!" February 19, 2025 5.0 Bitwarden has been a lifesaver! I used to use just a few passwords for everything from opening my computer to email to bank logins! I didn't like using the same password and when I had to update passwords it became difficult to remember exactly what changes I made to my standard one used. Bitwarden makes it so simple to have incredibly secure passcodes that I can copy and paste into websites so I don't have to remember them and I can use passwords that are harder to hack. The mobile app is especially nice when working on the go. I've never looked back since starting to use Bitwarden and recommend it to people frequently! Pros The login is simple and secure and organizing all of my entries is simple and convenient to search. Cons I wish there was slightly more customization about special characters when automating a random password. Certain sites have requirements about which characters you can use and I'd like to be able to tailor it to that and my preferences. Review Source JF Johannes F. Visioneer of the More Beautiful World our Hearts Know is Possible Education Management Used the software for: 2+ years ### "Useful Companion with the Chrome Extension" October 30, 2024 4.0 Overall it's a good experience with Bitwarden that makes life easier (at least mine). It's nice to have a place with all your passwords (& potentially other secure notes) that you can access from anywhere and that still feels safe. Pros The Chrome Extension that makes it super easy & fast to use when usin gthe Web via Google Chrome. Cons The occasional issues with the Chrome Extension, when it becomes impossible to login (= unlock the vault) even though you're using the right password that still works with the main vault Review Source Response from Bitwarden February 6, 2025 Thanks for the review! JM Jackson M. Head of Operations Higher Education Used the software for: 1-2 years ### "Bitwarden Software Review" May 5, 2024 5.0 Pros SSO login for cloud data encryption and synchronization. Secure sensitive information sharing. One password generator. 2-factor authentication. Easy-to-use templates. Cons Mmmh!!! Nothing less to think of, KUDOS to its vendor. Review Source VM Veona M. Senior Quality Assurance Analyst Chemicals Used the software for: 1-2 years ### "BITWARDEN: THE MASTER OF PASSWORD MANAGEMENT " December 11, 2023 5.0 Bitwarden is a long term solution for password Synchronization and management as well as an excellent tool to improve overall cloud data security. Pros Bitwarden takes password management to a whole new level. It unapologetically eliminates all the headaches of having to remember hundreds of password. Once I create/generate a unique and strong master password, my job is to keep it in a safe and remember it then the rest of the passwords are secured through its advanced security features such as access/permission control, password encryption, cloud data security, 2F authentication among others. Additionally, it automatically saves login credentials for all my online accounts and services such that when I want to access a particular website it auto-fills the login fields and I don't have to manually type the credentials each an every time I need access. Cons Bitwarden satisfies my passwords management needs, I've not encountered any downsides. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.