# TrackingMore Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TrackingMore Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more.

Source: https://www.capterra.com/p/210336/Trackingmore

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# 

 TrackingMore Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TrackingMore

## What is TrackingMore?

TrackingMore is an enterprise-grade shipment tracking platform trusted by over 10,000 businesses worldwide, including industry leaders like Shein, DJI, AliExpress, Kaufland, DP World, and Printify. TrackingMore offers: - Real-time package tracking for 1,500+ global carriers including USPS, UPS, FedEx, DHL, Royal Mail, Australia Post, and China Post - AWB tracking for 90+ major airlines, providing complete visibility for air freight - Seamless shipment tracking API integration for businesses of all sizes Whether you're an eCommerce retailer managing thousands of orders or a logistics provider overseeing complex operations, TrackingMore delivers accurate, timely shipment tracking information tailored to your business needs.

## What is TrackingMore used for?

[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$11

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrackingMore?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trackingmore.com/en.html&name=TrackingMore)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrackingMore

4.9 (18)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

$11

Usage Based, Per Month

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (18)

Ease Of Use

4.8 (466)

Value For Money

4.7 (18)

Value For Money

4.6 (392)

Customer Service

5.0 (18)

Customer Service

4.7 (431)

## TrackingMore alternatives

[5.0 (13)](https://www.capterra.com/p/218259/WISMOlabs/reviews/)

Starting price

$0.01

Per User, Per Month

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)

[4.9 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

Starting price

$11.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/178663/AfterShip/)

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

Highest Rated

[ParcelWILL](https://www.capterra.com/p/10009789/Parcel-Panel/)

[5.0 (53)](https://www.capterra.com/p/10009789/Parcel-Panel/reviews/)

Starting price

$11.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10009789/Parcel-Panel/)

[View all alternatives](https://www.capterra.com/p/210336/Trackingmore/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Status Tracking

4.9 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Delivery Record

4.8 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Notation showing the location and time stamp of shipment delivery

Alerts/Notifications

4.8 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Delivery Estimate

4.6 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

A note of the expected delivery date and time

For eCommerce

4.8 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Intended to be used by online stores

Website Integration

4.7 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Seamlessly integrates with 3rd party websites

TrackingMore 28 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Pre-made examples and templates for emails

Intended to be used by online stores

Information, data and reports that are being tracked over time

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Organize and manage the accomplishments and development of employees or performance of applications or systems

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track the status over time for a request, process, asset, or transaction

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Seamlessly integrates with 3rd party websites

Features

4.7 (18)

4.7

Based on 18 reviews

## Pricing

Value for money

4.7 (18)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/210336/Trackingmore/pricing/)

Basic

$11.00

Usage Based,Per Month

It includes:

-   Integration with 1,300+ couriers
-   Shipment visibility dashboard
-   Bulk import shipment data
-   Auto-detect carrier
-   Customizable tracking page
-   Extensive eCommerce integrations
-   Bulk export shipment data
-   Multiple & Multilingual tracking pages
-   Shipment performance report
-   Customizable email & SMS notifications

Pro

$74.00

Usage Based,Per Month

It includes:

-   Integration with 1,300+ couriers
-   Shipment visibility dashboard
-   Bulk import shipment data
-   Auto-detect carrier
-   Customizable tracking page
-   Extensive eCommerce integrations
-   Bulk export shipment data
-   Multiple & Multilingual tracking pages
-   Shipment performance report
-   Customizable email & SMS notifications
-   Tracking API
-   Webhook
-   Carrier auto-correction
-   Transit history translation (additional credit)
-   Remove TrackingMore branding

Value for money

4.7 (18)

4.7

Based on 18 reviews

## Integrations

[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

## Support, customer service and training options

Customer Service

5.0 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (18)

5.0

Based on 18 reviews

## User reviews

Overall rating

4.9

Based on 18 reviews

Filter by rating

5(17)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HM

Hayden M.

Director - Enterprise Architect

Logistics and Supply Chain

### "Great service - wish I had found it sooner. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2026

Professional, courteous, technically sound. The team will answer most questions immediately on chat, if they need to go check with dev team etc - they follow up reliably and promptly.

Pros

The ease in which I can consolidated tracking data from our multi carrier model into a consistent tracking page and webhook payload. The API is really easy to use and support team are great (\[sensitive content hidden\] has been especially helpful). When I compare the development costs to code tracking for all the carriers we service, it's a no brainer that this product is the way to go.

Cons

Some minor issues with email server quarantining- but that isn't a showstopper compared to the tracking data wins.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KY

Kaan Y.

Ceo

Accounting

### "Excellent Service and Smooth Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2025

My overall experience with TrackingMore was excellent. \[sensitive content hidden\] from the support team was incredibly helpful, patient, and solved my issue very quickly. The entire process was smooth, and I felt supported the whole time. It’s clear that customer satisfaction is a top priority for them.

Pros

I really appreciated the fast and friendly customer service provided by TrackingMore. Their support team was always quick to respond, very knowledgeable, and genuinely willing to help. The platform is also easy to use, reliable, and makes tracking multiple shipments simple and stress-free.

Cons

Honestly, there wasn’t much to dislike. Everything worked smoothly for me. If I had to mention something, it would be that some features require a bit of time to explore fully, but once you understand them, the system becomes extremely efficient and helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Graeme S.

Owner

Retail

### "Easy to install, easy to customise."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 23, 2025

Easy to install, easy to customise. It looks like it will cover all of my needs to keep my customers updated on their delivery journey.

Pros

The customer support! \[sensitive content hidden\] went out of her way to ensure that I was very happy. She did everything she could to keep me as a customer.

Cons

There is quite a high cost between the free and basic plans. There is a bit of a learning curve to understand all of the various options that are available.

Switched from

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)

1Track became much more expensive and there was very little customer support.

Alternatives considered

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)

Reasons for choosing TrackingMore

I just wanted to give it a try and see if it worked for our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NW

Nico W.

DBA

Consumer Electronics

### "Best Tracking Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2025

I have been using this service for several years and have always been satisfied. The support is also first-class and highly recommended.

Pros

The simplicity of entering and tracking parcels. i also like the API interface, which works simply and quickly. In general, I think the website is very good

Cons

some updates could be a little bit faster. (i.e. in the morning in the destination country when packages are in delivery

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TT

Thoeurn T.

e-commerce owner

Retail

### "Fast support and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2025

Pros

We truly appreciate the incredibly fast and reliable support, along with the smooth, intuitive, and easy-to-use experience that makes everything so much simpler and more enjoyable for us every single time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Frederico S.

CEO

Internet

### "An app I recommend to anyone who has a serious store and wants to offer quality support to their customers. 5 stars."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2025

It automates the entire process; allows you to hide Chinese mentions and Chinese cities for those who do dropshipping; offers the possibility of integrating triggers in Klaviyo to trigger personalized email flows; and the tracking page is super complete and user-friendly for our customers.

Pros

Customer service and support exceed all expectations! A huge thank you to \[sensitive content hidden\]. She guided me through the entire account setup process, including third-party apps.

Cons

I have nothing negative to say. In fact, I have three online stores, and I use TrackingMore for all of them. Without a doubt, one of the best apps to have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Maikel v.

Logistics Administrative Operator

Utilities

### "Happy user!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2025

After working for nearly seven years with TrackingMore at my previous employer I love to work again with them, even though we have less shipments

Pros

It is very friendly-working app, clear and nearly flawless. Besides, the virtual assistance is very kind and giving me enough information

Cons

I miss the previous version... it was even more clearer, worked better for me. I wish I could swap back to that version

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CT

Claudio T.

Developer

Consumer Electronics

### "A really great service for tracking, with extraordinary support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2025

Great from start to finish; we have been using their service for almost 10 years and it is perfect for what we need

Pros

Service has been impeccable in all the years we have been using them, and support has always been great and super helpful when we needed it

Cons

Nothing. I believe it already is a great service and I wouldn't know anything that is not well executed on their platform

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kristine K.

Founder

Retail

### " Great service, easy to installs, great communication. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 27, 2025

So Far, it's been good. Very easy to install. Great service and great communication. Thank you \[sensitive content hidden\] for your help.

Pros

I was delighted to connect with \[sensitive content hidden\] for instant support on the chat service. We worked though my questions quickly and this is a big draw for me, as they offer 24 hour support (Other competitors I tried don't offer support on the weekends, which is when I have most time to work on the business). So for me, this is a big bonus.

Cons

So far, one of my suppliers uses a service that can't be tracked but the team are actively working on building a connection with this shipping company so we can use it. I liked the pro-active approach.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HN

Henry N.

Owner

Marketing and Advertising

### "Great app, I recommend it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2025

Fast and efficient customer service has helped me a lot in using the app

Pros

Fast support, the app has many functions for tracking orders

Cons

I have nothing to complain about at the moment, will update in the future if any

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/210336/Trackingmore/reviews/)

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