# CR Essentials Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CR Essentials Software - reviews, pricing plans, popular comparisons to other Applied Behavior Analysis products and more. Source: https://www.capterra.com/p/210165/Behaviorsoft --- # CR Essentials Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CR Essentials ## What is CR Essentials? CR Essentials is an all-in-one ABA practice management and clinical platform designed for small and growing providers. It brings client records, scheduling, billing, payroll, reporting, and clinical programming together in one easy-to-use system—so practices can operate efficiently from day one. Built to support growth, CR Essentials offers streamlined setup, unlimited free training, and 1:1 expert support. Providers can build and customize programs, set skill acquisition and behavior reduction targets, and collect data in real time using the mobile app. AI-powered session notes and summaries help reduce documentation time, giving BCBAs and RBTs more time with clients. With built-in financial visibility and simplified workflows for scheduling, data collection, caregiver sign-offs, and payroll, CR Essentials helps ABA practices scale with confidence. ## What is CR Essentials used for? [Applied Behavior Analysis](https://www.capterra.com/applied-behavior-analysis-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/)[Therapy](https://www.capterra.com/therapy-software/) Overall rating Based on 24 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 4% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## CR Essentials alternatives Highest Rated [4.8 (107)](https://www.capterra.com/p/179836/Theralytics/reviews/) Starting price $20.00 Per User, Per Month [4.3 (155)](https://www.capterra.com/p/140743/CentralReach/reviews/) Starting price Contact vendor for pricing [4.7 (81)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing [4.1 (60)](https://www.capterra.com/p/177929/rethink/reviews/) Starting price $20.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/210165/Behaviorsoft/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. For ABA Industry 3.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Tools developed specifically for use within applied behavioral analysis industry Progress Tracking 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation ABA Data Collection 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Observe and record information about your charge's behaviors and characteristics Billing & Invoicing 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Insurance Management 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Reporting/Analytics 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data CR Essentials 59 features Observe and record information about your charge's behaviors and characteristics Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Track visitors'/audience's responses across web pages and other optimized content Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Track and report regulatory data to either internal management or external stakeholders Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Tools developed specifically for use within applied behavioral analysis industry For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Store, manage and track all forms in a centralized location Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Receive lab results electronically Organize and track educational activities Manage billing and payments for a healthcare provider Access software remotely via mobile devices Manage and support multiple locations For practices with multiple providers Allow users to create, edit, and sort multiple notes Patients can register for appointments in advance online Manage employee salary processes, data, taxes, and records administration efficiently Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Process of managing several related projects or business activities to achieve organizational goals Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Active reporting of data and metrics Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Private client session notes for coaching, therapy, etc. Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Create treatment plans that document interventions and outcomes to track patient progress Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (24) 4.1 Based on 24 reviews ## Pricing Value for money 4.5 (19) Free Trial Free Version Basic $0.00 Value for money 4.5 (19) 4.5 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (21) 4.4 Based on 21 reviews ## User reviews Overall rating 4.5 Based on 24 reviews Filter by rating 5(17) 4(4) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent MC Maria C. Owner Mental Health Care ### "CR great for BIG businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 20, 2025 I loved CR when I first started using it back in 2012/3. Customer service was amazing. That's why I'm still giving it a 4 is because in the past it was excellent. Now it's a bit expensive for what we can afford and the platform isn't exactly what we need. Pros I love that it has everything I need including billing, timesheets, trainings, data collection, claims, to do lists, files, forms, etc. Cons Too expensive for a small company, and many of the features are not user-friendly. Also doesn't connect to other software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Aaron K. BCBA Hospital & Health Care ### "Not good, use Theralytics instead" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 February 20, 2025 Decent to start with but not a good system overall. Lots of improvements to be made Pros Fairly cheap, simple to add programs. Scheduling was ok. Cons All around not a good data collection system. Could not add other types of measurement systems, did not have SD or instructions on the apps for programs, could not modify graphs. Access to their library of programs was locked behind paywall. Just use Theralytics Switched from [Rethink](https://www.capterra.com/p/177929/rethink/) For a smaller company, CR Essentials was better cost savings Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NO Nathan O. CFO, RBT Mental Health Care ### "You get what you pay for" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 March 15, 2023 It was a pretty good product when it was Behaviorsoft. After the rebranding to CR Essentials the problems began. It locks down devices, which must then be completely restarted. It doesn't always transfer all of the data to the server, so I have to try and remember how many trials were run, or just do it on paper and pencil, which defeats the purpose of paying for the mobile app. Customer service is slow to respond and often times unable to fix glitches, thereby delaying critical processes. Pros It is a cheap option for small companies Cons Constantly crashingNot uploading mobile data to the systemCustomer service is slow and often times not able to fix the problem Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sophie L. Owner/ lead therapist Hospital & Health Care ### "Love this software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2022 So far it's been extremely wonderful. Customer service is Amazing. I do wish there was someone I could call instead of necessarily having to email. But again, so far this has been a great experience. Pros Being able to put all my therapist data as well as my client data in there and have it track for me is amazing. Also the idea of putting in data and having it produce notes and reviews is amazing. Cons I would love to be able to incorporate my activity based therapies into the software as well. I hear it's being beta tested and I hope to get into the group testing it out. I also wish that you could integrate behave yourself with QuickBooks so that way accounting could be tracked through the software as well. Reasons for choosing CR Essentials The easy user experience Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kelli B. Clinical Director Mental Health Care ### "Amazing product- Well worth the investment! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2022 Pros I cannot sing enough praises about Behaviorsoft. It is easy to use, effective, and tracks so many different components. It combines many features into one program, allowing for better overall therapy. I love the data tracking features and goals developed. It took much of the extra work out of writing behavior plans. I also enjoy the session notes. They are simple for staff to complete, but provide a wealth of information for me as an analyst. Billing could not be easier. I don't have to spend hours creating claims. Cons The only aspect of improvement I have see so far is submission to Medicaid services for initial referrals. I have not found how to attach documents to send to insurance companies to approve services. Currently, these have to be done in the various portals of the insurance companies. If Behaviorsoft had the ability to send the documents through to respective insurance companies, it would remove some extra hassle. As a new company, these approvals were difficult to navigate and put off gaining needed reimbursement. Alternatives considered [Theralytics](https://www.capterra.com/p/179836/Theralytics/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Elda C. Office manager Medical Practice ### "Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 9, 2022 User friendly. The only thing is that everything always gets escalated and not resolved. Pros Ease of use collecting data Cons They are not updated with the new changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Maisbel S. RBT Mental Health Care ### "RBT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2021 Pros Easy to handle and it is a very professional software Cons Nothing is bad, I like it very much. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Eduardo L. Lead Analyst Hospital & Health Care ### "User friendliness " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 1, 2021 Pros Behaviorsoft is extremely easy to use. As a behavior analyst saves me a lot of time being able to generate my monthly summaries. I strongly recommend this software to ABA providers. Cons Not really. It’s the most functional and easy to use I have come across. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL CARLOS L. BCBA Health, Wellness and Fitness ### "REVIEW BEHAVIORSOFT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2020 Great experience Pros Great functionality, flexibility to deploy. Manage human resources Cons Easy to manage, flexible, great product. It is not expensive if you consider the employees in Human resources to have to contract to keep tracking employees and documents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mary M. LCSW Hospital & Health Care ### "I have recommended Behaviorsoft many times" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 29, 2020 great experience Pros The ability to have access to from any platform Cons Need the application for the phone so that RBT can collect the data more efficiently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210165/Behaviorsoft/reviews/) Popular comparisons [CentralReach vs CR Essentials](https://www.capterra.com/compare/140743-210165/CentralReach-vs-Behaviorsoft)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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