# Page 5 | GrubHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is GrubHub the right Food Delivery solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210141/GrubHub/reviews --- GrubHub 4.3 (131) [View alternatives](https://www.capterra.com/p/210141/GrubHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of GrubHub ## Showing most helpful reviews Showing 101-125 of 131 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NB Nancy B. Owner Hospitality Used the software for: 1-2 years ### "Use" April 28, 2022 5.0 Pros Makes ordering for my favorite food places easy Cons I don't like the delivery fees associated with GrubHub Review Source TC Tonya C. Care giver Hospitality Used the software for: 6-12 months ### "Foodies unite!!!" May 3, 2021 4.0 I like grubhub but not any better than uber eats or door dash. I go with whichever app has the best deal or special or if I have a good coupon for any of these apps. Pros I like that u can get food delivered by places that wouldn’t normally deliver to you. I also enjoy that this app is easy to navigate and easy to use.. all it takes is your order and your card of choice. Cons I don’t like that they auto renew you for their grub hub pass (for free delivery or special deals) and I dislike how NONE of the drivers that work for grubhub can EVER find my apartment...even though I put VERY specific directions in my profile.. in their defense their Gps has to be awful. Review Source ZS Zoey S. Associate Law Practice Used the software for: 2+ years ### "GrubHub Review" November 9, 2022 3.0 Pros I like how easy it is to order food directly through the app from a variety of places. Cons I do not like how you cannot add in comments most of the time when ordering food. Review Source ER Erica R. Project Manager Construction Used the software for: 1-2 years ### "Fast and Easy Ordering! " May 26, 2021 4.0 Pros There are a ton of local restaurants to choose from on the GrubHub app so it's easy to find something that will make even the picky eaters in the family happy!  Cons I wish there was a way to place orders at multiple restaurants at one time. Trying to feed a family of 6, there have been plenty of times where people want food from 2 different places. I would love to see this feature added! Review Source SS Sama S. research assistant Research Used the software for: 6-12 months ### "review" December 22, 2021 5.0 Pros very user-friendly software and also easy to operate Cons I liked this software a lot due to its convenience Review Source DD Desiree D. Senior Coordinator Cosmetics Used the software for: 6-12 months ### "Grubhub Review" December 4, 2021 5.0 Pros It is fairly easy to use and is easy to navigate Cons I like it better than other food delivery apps Review Source CC Cat C. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Eatery Delivery Service Around" September 29, 2020 5.0 Pros Great variety app is super easy to find exactly what you want for breakfast/lunch/dinner zip code shows close vendors that are using this feature was a lifesaver during the pandemic Cons the only fault was when someone dropped out coffees it was quite a hassle to get a refund after many calls and emails but finally resolved Review Source JB Josh B. Co-Founder Environmental Services Used the software for: 6-12 months ### "GrubHub Honest Review" May 21, 2021 5.0 Pros I honestly found their user interface to be very easy to use. Cons Prices of delivery can be expensive at times. Review Source SW ShaRon W. Nail tech Cosmetics Used the software for: Less than 6 months ### "Love it " August 10, 2021 5.0 Pros The ability to still work my job and have my lunch delivered Cons I have no objections about the his software Review Source VR Verified Reviewer Cleaner Hospitality Used the software for: Less than 6 months ### "Easy to order" October 18, 2021 5.0 Was an amazing experience. Pros Getting my order right and being on time. Cons I couldn't find anything to complain about this. Review Source HV Hallie V. Administrative Director Hospital & Health Care Used the software for: 1-2 years ### "It did the Job" February 19, 2023 4.0 Pros Another good food delivery app. Many options and options for local restaurants. Cons Fees always add up after the tax and sometimes cost as much as an appetizer. Review Source KH Katelyn H. Personal Assistant Apparel & Fashion Used the software for: 6-12 months ### "My Go-To Meal Delivery" March 18, 2021 4.0 Overall, I definitely enjoy the app and plan to continue using it pretty frequently. Pros The app is streamlined and easy to use and the variety and options available to choose from is fantastic. I never have to worry about what’s for dinner. Cons I’ve had a bit of difficulty with a certain restaurant incorrectly making my food and I struggled to figure out how to fix the situation through the app. Review Source NW Nikole W. Receptionist Research Used the software for: 1-2 years ### "Great" May 30, 2021 5.0 my overall experience is great Pros I like most about this for when i am running late and i cant leave the office and i can order my food without going out. Cons sometimes the food is cold, but i can warm it up Review Source VR Verified Reviewer Graduate Associate Education Management Used the software for: I used a free trial ### "Best alternative to Uber eats" March 27, 2021 4.0 I found Grubhub to be the best alternative to uber eats. The prices are all reasonable and also you get perks very often. In addition, you also get the $10 meal if you subscribe to its' membership Pros I liked the ease of using it, Pricing and the number of options available Cons There is in fact nothing that I don't like about it. Review Source HA Hailey A. Educator Education Management Used the software for: Less than 6 months ### "Good option for college students " January 13, 2023 4.0 Pros Grubhub offers a plus membership for free to users who have an Amazon prime student account. This gets you free delivery and a couple other benefits. They also have some good deals sometimes. Cons All the fees really add up if you don't have the plus membership. Review Source AP Anna P. Developer Insurance Used the software for: 6-12 months ### "Good Food Delivery app" March 11, 2022 5.0 Pros It lists local restaurants that makes it convenient to see all (or most) of the options in one place. Cons The upcharge for food when getting it delivered rather than dining in, and the delivery fees. Review Source BM Becky M. Office Manager Veterinary Used the software for: I used a free trial ### "GrubHub" July 15, 2021 4.0 Thumbs up. Pros Great for a busy day when you can't get out for lunch. Fast friendly service. Don't use a lot, but definitely useful. Cons I personally haven't had any issues or Cons about GrubHub. Fast, friendly, and there when you need it. Review Source AS Alanie S. Business admin Accounting Used the software for: Less than 6 months ### "Awesome service!" February 12, 2021 5.0 Pros Delivery was not too long and our driver was very polite. We even got free delivery through the app! Cons The fees jump up the prices for restaurants. Review Source MC Marissa C. Interior Designer Architecture & Planning Used the software for: 6-12 months ### "Easy food delivery" April 9, 2021 4.0 Overall a good experience and the software is simple and straighforward. Pros Software is easy to use, order and search for restaurants. Good for coordinating multiple orders for multiple people. Cons Formatting of software could be better and easy to search restaurants through. Additional search preferences would be helpful. Review Source JC Jessica C. Spa Manager Hospitality Used the software for: Less than 6 months ### "Don't want to go out and eat? Grub Hub!" July 16, 2021 5.0 Overall, I would suggest Grub Hub to anyone! It has a ton of options for food and beverage deliveries and very easy to use. Pros Love user friendly this app is. There are plenty of food options to order from and so far the service I have received is great! Would suggest to anyone. Cons So far I haven't had any issues with this app. It has been always easy to use and accurate with delivery. Review Source BM Ben M. Retail Food & Beverages Used the software for: Less than 6 months ### "Nice but pricey" July 30, 2021 4.0 Pros The online ordering with this app was very easy to use. Did not have any issues Cons GrubHub adds a lot of various fees which make a cheap meal turn expensive fast Review Source VR Verified Reviewer Program Director Education Management Used the software for: Less than 6 months ### "Easy delivery option" August 22, 2021 5.0 Pros The delivery scheduling is easy to use and reliable. Cons The cost is high, though it is a convenient service. Review Source JH Jenaca H. Freelance writer Writing and Editing Used the software for: Less than 6 months ### "GrubHub is great" March 24, 2021 5.0 GrubHub allows me to continue working instead of using my time and energy worrying about lunch Pros I don't think anyone can argue that Grubhub is great and easy to use. I think everyone has used it by now! Cons Very ocassionally the app doesn't load, or inexplicably closes as I'm using it Review Source HA Hajime A. postdoc Research Used the software for: 6-12 months ### "Reasonable online order/delivery tool" September 11, 2022 5.0 Pros You can order your favorite food online very easily, and the delivery fee is reasonable. Cons You have to pay tips before getting the food. Review Source FF Frank F. Accounting Specialist Construction Used the software for: Less than 6 months ### "Do not give your money to GrubHub" October 6, 2021 1.0 Our overall experience with GrubHub was awful. If anything, go download DoorDash. Pros There is nothing positive about GrubHub. Cons Their delivery drivers are not friendly. Food is often cold and their customer service is not the greatest. Review Source Similar Products Featured ## Related categories [Food Delivery](https://www.capterra.com/food-delivery-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)