# Mokapen Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mokapen Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/209827/Mokapen --- # Mokapen Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mokapen ## What is Mokapen? Mokapen is an Italian collaboration platform with integrated CRM to allow companies and professionals to manage their collaborations through the creation of organizations, thus managing projects and tasks, tickets and contacts shared with their customers, partners and suppliers. The modules present are: - Task and Project Management, to manage tasks and projects with members and guests. - Leads Management, to manage contacts and companies - Sales Funnel and deals - Ticketing - Reports ## What is Mokapen used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/) Recognitions Best ease of use Overall rating Based on 168 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price €45 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Collaboration / 2026 - CRM / 2026 - Lead Generation / 2026 - Lead Management / 2026 - Online CRM / 2026 - Small Business CRM / 2026 - Task Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Collaboration / 2026 - CRM / 2026 - Lead Generation / 2026 - Lead Management / 2026 - Online CRM / 2026 - Small Business CRM / 2026 - Task Management / 2026 ## Mokapen alternatives Highest Rated [4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (4,462)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (18,784)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/209827/Mokapen/alternatives/) ## FAQs about Mokapen Overview ### What problems does Mokapen solve? Mokapen solves scattered client records, disconnected project and ticket tracking, and time lost on complex CRM setup. It gives small businesses, freelancers, sales teams, and operations managers one intuitive workspace for contacts, tasks, projects, tickets, and sales, improving daily coordination, historical visibility, and follow-up without heavy training or high software costs. Answer based on 140 reviews Overview ### Which roles and teams benefit most from Mokapen? Mokapen is most used by entrepreneurs, founders, CEOs, and consultants who need structured note-taking, meeting summaries, and follow-up tracking. Sales, business development, and marketing teams use it to capture client conversations and next steps, while developers, engineers, and legal professionals rely on it to document discussions accurately and stay organized. Answer based on 168 reviews Overview ### What company size and industries is Mokapen built for? Mokapen serves small enterprises and professionals, with 92% of reviewers coming from small businesses and Marketing and Advertising the top industry at 18%. It also sees use in Management Consulting at 15% and Information Technology and Services at 10%, with limited adoption among enterprise (5%) and midsize companies (3%). Answer based on 168 reviews Features and Usability ### What are the key features of Mokapen? Mokapen includes core project and task management features like task management, deadline management, Gantt/timeline view, and progress tracking, plus collaboration tools such as commenting, @mentions, and file sharing. It also offers CRM functions including contact management, lead management, sales pipeline management, and email management, with integrations and role-based permissions as differentiators. Answer based on 75 reviews Pricing ### How much does it cost and what fees or limitations are included? Mokapen offers a free version, while paid plans start at €95/month for the Medium Plan and rise to €145/month for the Large Plan. Reviewers describe pricing as accessible and competitive, especially for small businesses, though free-tier limits mentioned include 100MB storage and only two users. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does Mokapen integrate with? Mokapen integrates with Google Contacts for importing leads and also connects to Gmail, Google Calendar, Google Drive, Microsoft Outlook, Mailchimp, MailerLite, Shopify, and WooCommerce. Its integrations span email, contact management, file storage, marketing, and ecommerce tools used in day-to-day sales and lead management. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on Mokapen? Mokapen is generally easy to onboard, with live online sessions, webinars, documentation, and videos available for training. Reviewers say solo users, small businesses, and nontechnical beginners learn it quickly, while some teams need a few days to get comfortable. Admins and new users may want clearer step-by-step guidance early on. Answer based on 17 reviews Getting Started and Support ### What customer support options does Mokapen offer, and how do users rate the experience? Mokapen offers email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, helpful, and consistently available, with quick replies and strong attention to customer needs. A few reviewers wanted more how-to articles and noted occasional notification issues, but support remained responsive. Answer based on 36 reviews ## Who uses Mokapen? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 119 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 119 reviews Consulting 27% Consulting 27% Marketing 18% Entrepreneurs/ Owners 16% Administrative 11% Others 27% Top industries Based on 119 reviews Management Consulting 34% Information Technology and Services 24% Marketing and Advertising 22% Computer Software 13% Other 7% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.7 (58) 68.97% of 58 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 4.5 (41) 58.54% of 41 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 4.4 (38) 44.74% of 38 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Contact Database 4.8 (29) 62.07% of 29 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Task Management 4.6 (28) 82.14% of 28 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Task Scheduling 4.7 (24) 83.33% of 24 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks Mokapen 81 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Capture contact information by scanning a physical item and having the system automatically extract data from the scan Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Defines specific deal parameters to negotiate and secure deals Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track delivered, received, and opened emails Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Designed for small businesses Store, manage and track all forms in a centralized location Games or game-like elements to track progress and reward accomplishments Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Track all opportunities for potential sales and convert them into recurring revenue Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Arrange tasks based on the level of priority or urgency Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Monitor the progress of projects from start to finish Generate quotes or estimates for customers Notifications that are delivered to users as soon as an event occurs Set the frequency of a task's occurrence Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Group leads or contacts based on their specific characteristics Track the status over time for a request, process, asset, or transaction Split and manage tasks into individual components Attach digital tags to documents and assets for identification, search, or monitoring purposes UI looks like task board Edit task information and all related elements Import tasks from external sources Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) A digital list of items that need to be completed Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (168) 4.5 Based on 168 reviews ## Pricing Value for money 4.8 (145) Free Version [View pricing plan details](https://www.capterra.com/p/209827/Mokapen/pricing/) Small €45.00 Flat Rate,Per Month Medium Plan €95.00 Flat Rate,Per Month It includes: - Online forms - Deals reports - Time tracking - Bookings - Services & products catalog Medium by User €19.00 Per User,Per Month Large Plan €145.00 Flat Rate,Per Month It includes: - Automation - Invoicing integrations - Custom fields - Orders Large by User €29.00 Per User,Per Month Value for money 4.8 (145) 4.8 Based on 145 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ MailerLite](https://www.capterra.com/p/136603/MailerLite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (148) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (148) 4.7 Based on 148 reviews ## User reviews Overall rating 4.6 Based on 168 reviews Filter by rating 5(115) 4(47) 3(6) 2(0) 1(0) Mentioned topic Sorted by most recent VB Vittorio B. Dottori Commercialisti Accounting ### "Crm e software adatto alle esigenze professionali" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 Siamo uno studio di professionisti che ha deciso di adottare un software che ci permettesse di avere sia un crm che la gestione di scadenze e progetti. In mokapen abbiamo trovato una soluzione integrata, ideale per le nostre esigenze. Il fatto che Mokapen sia suddiviso in moduli ci ha permesso di adottare un approccio graduale di utilizzo tra i collaboratori di studio. Pros La semplicità di utilizzo e la disponibilità di tutto lo staff nella fase di onboarding e di supporto. Cons Al momento l'esperienza è completamente positiva. Ovviamente bisogna tenere presente che il completo utilizzo delle funzionalità per una realtà che non aveva mai utilizzato un software di questo tipo deve essere graduale e dilazionato nel tempo. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reasons for choosing Mokapen Facilità d'uso e collaborazione e disponibilità da parte di tutto lo staff di Mokapen nella fase di onboarding Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nausicaa L. Marketing, gestione e sviluppo progetti Management Consulting ### "Ottimo CRM e gestionale, supporto clienti impeccabile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 Avevamo bisogno di mettere ordine all'interno della nostra azienda, a livello di gestione e controllo di tutti i processi (incarichi, progetti, collaborazioni, ecc.) e Mokapen ci ha fornito un'ottima soluzione per sistemare tutti questi punti dal primo all'ultimo Pros La customizzazione dell'interfaccia, la varietà di funzioni per il lavoro e la gestione del team e l'assistenza top Cons Niente; pur essendo una realtà giovane, hanno tutte le caratteristiche di un'azienda solida e degna di fiducia, infatti io e il mio team ci siamo sempre trovati benissimo Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Giorgia B. Event e project manager Events Services ### "CRM impeccabile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 29, 2025 La mia esperienza complessiva è super positiva, migliorabile ma amo la semplicità con cui riesco ad usare un CRM Pros Mi e piaciuta molto l'assistenza rapida e l'integrazione con diverse applicazioni. La semplicità di utilizzo è il punto forte Cons A volte trasforma le scritte un testi html e quindi mi perde la leggibilità del testo. A volte con l eminazione dei task relativi ai progetti, quando chiudi il progetto, ti dice che sono ancora aperti e sbaglia le percentuali di completamento. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Era troppo complicato rispetto a mokapen e quindi difficile da implementare Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Andrea S. CEO e Responsabile Vendite e Partnership Events Services ### "Mokapen, un CRM ideale per le PMI italiane!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2025 In complesso mi sto trovando molto bene e l'esperienza è sicuramente positiva. Consigliato soprattutto se sei una PMI italiana e vuoi diventare più organizzato risparmiando tempo prezioso che puoi usare per lavorare sempre meglio. Pros Ho trovato mokapen la piattaforma all-in-one ideale per gestire progetti, marketing, le vendite e l'assistenza. Fin dall'inizio ci siamo trovati molto bene anche perchè è completamente in italiano ed è in continuo sviluppo. Cons nulla in particolare, ci sono funzionalità che usiamo ed altre che non usiamo e quindi non abbiamo testato. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Mokapen Più completo e molto meno costoso e quindi in linea con un budget da PMI Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Esperto contabile Management Consulting ### "Moka Mokapen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 10, 2025 Esperienza complessivamente soddisfacente. Consiglierei l’utilizzo per mpmi e altre realtà non particolarmente strutturate Pros Riduzione tempistiche di effettuazione di attività a scarso valore aggiunto. Moduli personalizzabili Cons Non ho rilevato svantaggi. Forse i prezzi potrebbero essere più personalizzabili in funzione delle attività che ogni utente deve porre in essere Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Giacomo M. Ufficio Tecnico Executive Office ### "Consigliatissimo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 L'esperienza con Mokapen è piu' che positiva, si ha un incremento sullo svolgimento del lavoro notevole. Super consigliato! Pros Massima disponibilità e competenza da parte del team di sviluppo, nell'elaborare le migliori soluzioni per la nostra società. Cons Non credo esistano svantaggi! E' un ottimo prodotto ''customizzato'' a vostro piacimento e per tutte le esigenze necessarie. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Valeria B. Digital Marketing Expert Leisure, Travel & Tourism ### "Facile da usare, e funziona" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 30, 2025 Un CRM tutto italiano che non ti fa perdere tempo con mille configurazioni: finalmente qualcosa di facile e intuitivo da usare! Pros Cucito sui bisogni del cliente. Il team sforna aggiornamenti, use-case e tutorial continuamente, e sta costruendo un network a supporto delle PMI. Davvero una bella realtà! Cons Al momento nulla da segnalare/non ho riscontrato nessun problema, tutto semplice fin dal primo utilizzo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Pratibha B. Software Developer Computer Software ### "Simple and Effective Project Management Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 20, 2025 Overall, my experience with Mokapen has been positive. It helped streamline our task management process and improved team collaboration. It’s a great tool for small to medium sized teams looking for simplicity and efficiency. Pros It is very easy to use and has a clean, user-friendly interface. The features are straightforward and not complicated to understand, even for new users. Cons Some features could be more advanced or customizable. It may not suit teams looking for highly complex project management workflows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Alberto M. Manager Management Consulting ### "Ottimo applicativo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 20, 2025 Esperienza complessivamente molto positiva! La curva di apprendimento dell'applicativo è semplice, quindi lo si può utilizzare a pieno in poco tempo. Come tracking e reportistica è altresì intuitivo e permette di avere una pronta analisi delle opportunità in essere. Pros Facilità d'uso: interfaccia intuitiva e user friendly; navigabile facilmente e di semplice accesso/utilizzo nelle funzioni principali. Cons Raramente (un paio di volte) è capitato di inserire un'opportunità e non ritrovarla "salvata" in archivio: questo ha portato alla necessità di dover inserire nuovamente l'opportunità stessa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dipali B. Developer Computer Software ### "A Smart, All-in-One Collaboration Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 Overall, my experience with Mokapen has been very positive. It provided a clean, user-friendly interface and helped streamline team collaboration and client communication. The built-in task and CRM features were especially useful for keeping everything organized in one place Pros CRM Integration I appreciated the built-in CRM tools, which made it easier to track leads and manage customer relationships without switching platforms. Cons What I liked least about Mokapen was that some features felt limited in flexibility, especially when trying to customize workflows or adapt the platform to specific team needs. Additionally, integration options with external tools were somewhat restricted Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209827/Mokapen/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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